Hello everyone.
A few minutes a go I was listening to some music on YouTube, with my headphones, and the phone was charging - something usual.
Suddenly, it freezes. It simply stopped working. The screen is still on, with Youtube, but there is no sound output, and the keys are unresponsive, everything is unresponsive. Even the led bar is still on.
I have tried several key combinations in order to reboot the device but with no luck. PC Companion doesn't recognize it.
Help please!
AnnaDee said:
Hello everyone.
A few minutes a go I was listening to some music on YouTube, with my headphones, and the phone was charging - something usual.
Suddenly, it freezes. It simply stopped working. The screen is still on, with Youtube, but there is no sound output, and the keys are unresponsive, everything is unresponsive. Even the led bar is still on.
I have tried several key combinations in order to reboot the device but with no luck. PC Companion doesn't recognize it.
Help please!
Click to expand...
Click to collapse
Press the yellow button underneath the back cover to reset the device (hold it 10 seconds and wait for 3 vibrations then turn it on again)
Sent from my C5303 using XDA Free mobile app
I already solved the problem by letting the battery drain completely. When I had the issue, I've tried to press the yellow button but with no luck, it wasn't working.
Thank you anyway!
It is working. You just had to hold it for a few seconds until the phone vibrates 3 times and let it go
remove sim card on your phone when your phone is frozen
Related
Hi! Sorry for my bad English.
My phone "died" while charging, but the notification LED is still blinking as the phone was just in a normal "stand by" status. Tried to call it from another phone, and it was offline.
This is the second time I get the black screen. It happened the first time 2/3 days ago, that time the phone was just sitting somewhere, then black screen, but the notification LED was blinking, so I tried to call it and it got stuck on the call ringing for like 10 minutes, then I found the reset thing on their site and it worked. This time it doesn't work. Also tried to connect it to a PC while holding the volume down button down, still didn't happen anything. Without holding the button down, nothing happens as well. PC Companion doesn't see it, Windows doesn't see any new device connected. The LED is still blinking. Didn't find anyone with the same problem, and those whith something similar to this, got it fixed with the reset buttons (like I did the first time) or had to send it in for repair... is there anything I can try before having to send it for assistance?
Both times, the LED is blinking blue, like a normal notification blinking, it was probably blinking this way because of an actual notification. It was at around 10/15% battery when i plugged it to the charger, and it was turned on. I didn't do anything to the phone since I bought it, I actually use it as it was a camera that can make phone calls and send messages, never connected to a PC.
I'd rather open it up and disconnect the battery (if that could help) than send it for assistance and maybe get it screwed even more or replaced with something worse...
Thank you!
Keep your xperia T on charger for 24 hours download the latest firmware for your phone and install it with the flashtool.
Had the same problem
Sent from my LT30p using xda premium
Thank you, rayenvs, but "nice" ways didn't work.
So I removed the cover and disconnected the battery, now it works again.
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
audiofeels said:
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
Click to expand...
Click to collapse
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
LaurynasVP said:
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
Click to expand...
Click to collapse
I havent root or unlock anything :S
Any other idea?
audiofeels said:
I havent root or unlock anything :S
Any other idea?
Click to expand...
Click to collapse
Can you phone enter flashmode ? Does any LED indicator shows up when holding Volume +/- whilst connecting cable in PC (USB)?
Hello,
for 2 days my phone screen remains black
the phone works because the alarm rings and the voice assistant works
I tried to start with the power and volume keys but nothing works
someone would have a solution please so that i can at least recover my data
Thanks
DMX78 said:
Hello,
for 2 days my phone screen remains black
the phone works because the alarm rings and the voice assistant works
I tried to start with the power and volume keys but nothing works
someone would have a solution please so that i can at least recover my data
Thanks
Click to expand...
Click to collapse
Connect to pc to back your data up. Also does the touchscreen work? And did you drop your phone or something else?
the touchscreen doesn't work
debugging mode is not activated, I cannot transfer my data to the pc.
I had the touchscreen bug for some time and suddenly, the screen did not turn on. The phone did not fall.
DMX78 said:
the touchscreen doesn't work
debugging mode is not activated, I cannot transfer my data to the pc.
I had the touchscreen bug for some time and suddenly, the screen did not turn on. The phone did not fall.
Click to expand...
Click to collapse
If it still under warranty i would send it to where you bought it. Even if you dont have warranty try it because the device should not be broken under normal use.
keep pressing the power button and when your phone vibrates try and hit restart. i know your screen is blacked out but if possible just try and locate. it happened with me too and thankfully my devices' screen recovered. the pop up comes just adjacent to the power button. first option will be your power off and then just below will be your restart.
I already tried
the phone reboots well but still black screen
Hi,
This morning I woke up, my phone was locked on the screensaver, nothing was happening at all. So I har shut it down by keeping the power button pressed.
Since then, I can't turn it on anymore and it does basically nothing. I tried a hard reboot with power button and volume down (and tried also with volume up or both at the same time).
I also tried to plug it in the charger or in the computer but nothing happen at all.
I don't understand, it was working perfectly fine, I have no idea about what to do.
Thanks for any help.
Does it load the miui logo or it doesn't even light up at all?
If it doesn't turn on at all, then that has got to be a hardware issue and you gotta go for repair, if it does load the miui logo, then I can try and help you
Today I was in the car and using TeslAA Android Auto app on my Pixel 5a. At one point, the phone froze for a period and was unresponsive to any buttons. It then powered off, which I thought was restarting, but it never came back on. No matter what buttons I held down for how long, it was completely unresponsive. Nothing on the screen at all. I tried plugging it into my computer and when I held down the power button I could hear the USB sound on the computer. A long press (as if a hard reboot) would make it sound like I had unplugged the phone, and then pressing it again would sound like I plugged it back in. But still nothing on the screen. I have had zero issues with the phone up until now. What can I try?
I also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
BlueWRXPride said:
Today I was in the car and using TeslAA Android Auto app on my Pixel 5a. At one point, the phone froze for a period and was unresponsive to any buttons. It then powered off, which I thought was restarting, but it never came back on. No matter what buttons I held down for how long, it was completely unresponsive. Nothing on the screen at all. I tried plugging it into my computer and when I held down the power button I could hear the USB sound on the computer. A long press (as if a hard reboot) would make it sound like I had unplugged the phone, and then pressing it again would sound like I plugged it back in. But still nothing on the screen. I have had zero issues with the phone up until now. What can I try?
I also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
Click to expand...
Click to collapse
Never mind
BlueWRXPride said:
also tried power and volume down, but still nothing on the screen. It's like my screen completely died suddenly.
Click to expand...
Click to collapse
did you try power + vol down + vol up? all 3 at once for about 30 seconds then power on? that is a hard reset
Yeah I tried it all. I ended up realizing that for a problem like this, there's an additional year of warranty coverage, so I sent it into google for a free repair. So that was a nice surprise!