Related
As stated, screen will not go off via timeout or power button tap. Power button is recognized and will bring up shut down menu like normal.
Device is rooted (thanks DG) and had been running well for over a week. Defrosted all apps from tibu in case I got over zealous but no better. A factory reset has not cleared it up either. Hoping the oneclick from the root package will correct the issue, but thats not until I get home later this evening.
Has anyone experienced / recovered from this issue?
Smart stay is turned off
I've had noticeable lag like a few seconds and sometimes I wonder if it's going to shut off but it always does. Better set a dark lock screen wallpaper to conserve your battery
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I know this is kind of basic, but what is your setting here:
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Thanks for the thoughts.
I had already gone through the standard - double check the settings, remove recent apps. When all that failed and a factory reset still didn't clear it up I was beginning to worry about some kind of hardware damage (don't see how since I treat it better than my child ).
Fortunately the one click from the root seems to have restored proper operation. Back to rooting and rebuilding!
3496255310
papashex said:
Thanks for the thoughts.
I had already gone through the standard - double check the settings, remove recent apps. When all that failed and a factory reset still didn't clear it up I was beginning to worry about some kind of hardware damage (don't see how since I treat it better than my child ).
Fortunately the one click from the root seems to have restored proper operation. Back to rooting and rebuilding!
Click to expand...
Click to collapse
I'm having the same problem, I rooted through vroot.... what do you mean one click fixed it little my incite would be helpful....
thank you
Mine just did this, scared the hell out of me It also didn't go into deep sleep before it started. (Not rooted).
Pulled the battery, waited 30 seconds, plugged it back in.... same thing. Waited a few minutes, seems to have sorted itself out.
Scary....
This is definitely a software bug and it is related to the Headphone detection bug that people are having too (it's actually the same bug causing both issues). This happens to me quite often after I restart my phone. It's kind of like the phone hangs during the startup process. I've also noticed that the wifi/bluetooth status that was present before restarting the phone (i.e. whether they on/off) doesn't get applied until the bug sorts itself out.
For me sometimes this works: open an app like Chrome and then hit the home button to get back to your launcher. This works 95% of the time for me. I'm wondering if it has something to do with not having Touchwiz set as the default launcher.
I'm experiencing this same problem. If I don't manually turn the screen off by tapping the power button, the screen will not timeout.
Hi there, guys.
I did a wide search in Google/XDA/whatever and didn't manage to find anything related to my problem, so I'm posting it here :good:
My S3 Mini (I8190N) runs flawless and quite smooth on NovaFusion/Maclaw 20140524. Using Gravity Box for enabling navbar (since the I8190N loses its capacitive buttons when changes the kernel) did the trick and fully usable...
Except for one little BIG bug: everytime I receive a notification (Whatsapp, Gmail, FB, SMS, calls, doesn't matter which app) while the screen is off, it reboots. Every. Single. Notification. Cause of this, my battery lasts just a couple of hours, since is rebooting non stop, and I lose a lot of important things (calls, alarms, SMS, you name it)
I tried some things:
- Installing today's NovaFusion release (didn't solved);
- Clean installing 20140524 again (nope) and clean installing today's release (nope again);
- Removing Xposed and Gravity Box (I thought it could be some incompatibility, but nope);
- Disabling lockscreen (to test if the problem was with lockscreen itself, but no).
Following the logic, it appears to be something related to notifications waking up the screen (the phone even vibrates a little before restarting again), but I didn't find any configuration related to this.
So please, anyone? Any advices? Any solutions? This issue is getting me heads off
Strange bug indeed and i have no idea why. The vibration on boot is always there to tell that bootloader boots. Its easier to troubleshoot a black phone that way, according to the service manual.
Sent through time and space from my s3mini/CM11
Jucarez said:
Hi there, guys.
I did a wide search in Google/XDA/whatever and didn't manage to find anything related to my problem, so I'm posting it here :good:
My S3 Mini (I8190N) runs flawless and quite smooth on NovaFusion/Maclaw 20140524. Using Gravity Box for enabling navbar (since the I8190N loses its capacitive buttons when changes the kernel) did the trick and fully usable...
Except for one little BIG bug: everytime I receive a notification (Whatsapp, Gmail, FB, SMS, calls, doesn't matter which app) while the screen is off, it reboots. Every. Single. Notification. Cause of this, my battery lasts just a couple of hours, since is rebooting non stop, and I lose a lot of important things (calls, alarms, SMS, you name it)
I tried some things:
- Installing today's NovaFusion release (didn't solved);
- Clean installing 20140524 again (nope) and clean installing today's release (nope again);
- Removing Xposed and Gravity Box (I thought it could be some incompatibility, but nope);
- Disabling lockscreen (to test if the problem was with lockscreen itself, but no).
Following the logic, it appears to be something related to notifications waking up the screen (the phone even vibrates a little before restarting again), but I didn't find any configuration related to this.
So please, anyone? Any advices? Any solutions? This issue is getting me heads off
Click to expand...
Click to collapse
Since there seem to be issues with the capacitive button lights on your device, I would assume that the problem is with BLN (Back light notification) which activate the capacitive button backlights when you receive a notification and the screen is off.
I would suggest that you check to see if BLN is enabled and disable it. There is a BLN Control App in the Play store :good:
Meticulus said:
Since there seem to be issues with the capacitive button lights on your device, I would assume that the problem is with BLN (Back light notification) which activate the capacitive button backlights when you receive a notification and the screen is off.
I would suggest that you check to see if BLN is enabled and disable it. There is a BLN Control App in the Play store :good:
Click to expand...
Click to collapse
This makes a HUGE sense! :victory:
(still weird, tho, that only the I8190N loses its capacitive buttons on new kernel, but not entering this discussion haha)
Will try this, @Meticulus. Thanks in advance
Download Disable_BLN.zip and flash in recovery. See if it works. My backlight are always off with this flashed.
https://app.box.com/s/ybzhlojc807u8srw8lep
Sent through time and space from my s3mini/CM11
i have the i8190 and have the same problems
So I'm using Carbon and Slimkat, works perfectly fine
Jucarez said:
This makes a HUGE sense! :victory:
(still weird, tho, that only the I8190N loses its capacitive buttons on new kernel, but not entering this discussion haha)
Will try this, @Meticulus. Thanks in advance
Click to expand...
Click to collapse
Did you try it ?
tys0n said:
Download Disable_BLN.zip and flash in recovery. See if it works. My backlight are always off with this flashed.
https://app.box.com/s/ybzhlojc807u8srw8lep
Sent through time and space from my s3mini/CM11
Click to expand...
Click to collapse
Thank you! Now it works perfectly fine Finally found the solution after few months, thank you!
Hi guys,
I tried it. It's working perfectly. Hallelujah!
Now I'm discovering the Xposed to do a lot of other things (autohide the navbar, disable the "3-dot" button on apps, etc)
Thank you very much!
down
tys0n said:
Download Disable_BLN.zip and flash in recovery. See if it works. My backlight are always off with this flashed.
https://app.box.com/s/ybzhlojc807u8srw8lep
Click to expand...
Click to collapse
LMH1998 said:
Thank you! Now it works perfectly fine Finally found the solution after few months, thank you!
Click to expand...
Click to collapse
Jucarez said:
I tried it. It's working perfectly. Hallelujah!
Click to expand...
Click to collapse
Unfortunately, the workaround "patch" is not available anymore :crying:
would it be possible to upload it again anywhere, maybe here?
or is there another possibility to fix that problem yet?
Hello and Happy Turkeyday to all. I have an issue with my wife's note. When she gets any notifications they turn the screen on and it doesn't turn off. I feel pretty knowledgeable about the android O.S. in a whole, I have my S5 rooted and running AICP. I just can't figure out why the notifications cause the screen to stay on. Has anyone else had this problem maybe you could help shed some light on my issue. Thanks in advance.
Is the phone rooted?
Sent from my SM-N910T using Xparent Pink Tapatalk 2
No she won't let me root her phone.
Same problem
I have the exact same problem on my Note 4 (N910F).
My phone is rooted and I have had the problem from the start.
I am also running a custom kernel now but the problem persists.
Any ideas on why this is happening anyone? I've got it to not turn the screen on for a notification but now it won't turn off when plugged in.
Turn off the lock screen notifications, or everything you can on the lock screen settings, most likely something is causing the screen to wake lock. My bet is the weather widget.
Sent from my SM-N910T using XDA Free mobile app
I just searched for the same problem on the Galaxy s5 and someone said to download wakelock-detector to see if it's an app.
Will keep you updated if it helps.
Bullet_King1996 said:
I just searched for the same problem on the Galaxy s5 and someone said to download wakelock-detector to see if it's an app.
Will keep you updated if it helps.
Click to expand...
Click to collapse
So a little update, so far, my problem seems to be fixed.
After the app told me that Dsploit was causing a lot of screen-on time, I disabled the app.
Haven't had it happen so far today so I hope this helps you too.
Bullet_King1996 said:
So a little update, so far, my problem seems to be fixed.
After the app told me that Dsploit was causing a lot of screen-on time, I disabled the app.
Haven't had it happen so far today so I hope this helps you too.
Click to expand...
Click to collapse
Can anyone else have other fix? I have new note 4 with rom stock and very few apps (5-8 apps)
the "Wakelock Detector-Save Battery" app requird root this not my phone so I can't root for now.
If you have very few apps installed, uninstall those apps one by one to see which one is potentially keeping the screen on. Otherwise, do a factory reset, clear cache; also ensure power button is sticky and is fully functional.
u1988 said:
Can anyone else have other fix? I have new note 4 with rom stock and very few apps (5-8 apps)
the "Wakelock Detector-Save Battery" app requird root this not my phone so I can't root for now.
Click to expand...
Click to collapse
arjun90 said:
If you have very few apps installed, uninstall those apps one by one to see which one is potentially keeping the screen on. Otherwise, do a factory reset, clear cache; also ensure power button is sticky and is fully functional.
Click to expand...
Click to collapse
Thx, What I did in the end is disble a few stock apps (I add a pic)
And set the Screen time to 30 sec and shut down the deivce got the battery out turn on, set the Screen time to 1 min and shut down...
a few times in the end got it back to the time I want, all of this fore "soft" reset the database of the settings
..now for about a week+ the problems won't show again :highfive:
Boot into recovery and clear cache
or factory reset like everyone said
Great to hear all is well. Please tell me that you're going to root.
u1988 said:
Thx, What I did in the end is disble a few stock apps (I add a pic)
And set the Screen time to 30 sec and shut down the deivce got the battery out turn on, set the Screen time to 1 min and shut down...
a few times in the end got it back to the time I want, all of this fore "soft" reset the database of the settings
..now for about a week+ the problems won't show again :highfive:
Click to expand...
Click to collapse
arjun90 said:
Great to hear all is well. Please tell me that you're going to root.
Click to expand...
Click to collapse
It's not my phone, so for now no need to root .
btort1 said:
Boot into recovery and clear cache
or factory reset like everyone said
Click to expand...
Click to collapse
I gave you Another solution.
At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?
Tritonio_GR said:
At some point after upgrading to Android 9 I started having the following issue where if the screen turns off due to inactivity and I turn it back on by pressing the power button, I see whatever screen I had open before it went to sleep but it's frozen. Scrolling touching etc still perform (invisible) actions but the screen is frozen until I either press the app switch button or perform some action that would change the current application. While the screen is frozen the drawer from the top works just fine. Also when the app that gets frozen is the desktop (I'm using the default launcher), I can see the background scrolling if I swipe left or right but the widgets don't change, they are frozen.
Does anyone else have the same problem? Any ideas what could be causing it?
Click to expand...
Click to collapse
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.
Tritonio_GR said:
FWIW I have not really solved the problem but I am circumventing it by having the screen lock immediately instead of waiting 5 minutes. That way I have to unlock with a fingerprint every time the screen is off, and unlocking refreshes the screen which "fixes" the problem.
Click to expand...
Click to collapse
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset or software repair with Xperia Companion
Use Xperia Transfer to back up your calls/contacts/texts before you reset the phone
Didgesteve said:
There were lot of reports of glitchy phones after the Pie update.
The cure was a factory reset
Click to expand...
Click to collapse
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf
thegrobi said:
Can you please link a thread, where users told, that problem is solved after reset?
I have the same frozen display (since Android Pie), when turning display off and on again.
Don´t wish to reset and install all again, if that does not help.
bye,
Ralf
Click to expand...
Click to collapse
Hi Ralf,
the phone will always work better with a reset after a major update, all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
here, is one example, or another, but I didn't jump to Pie because of all the negative feedback and the scores of people trying to downgrade.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.
Thanks for the links.
Didgesteve said:
all the Oreo applications are trying to work under Pie. Sometimes it works, sometimes it doesn't. Oreo apps aren't made to work under Pie and they can error.
Click to expand...
Click to collapse
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
A reset will fix your problem and if you use Xperia transfer then the amount of personal information lost will be minimal.
Click to expand...
Click to collapse
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf
thegrobi said:
Thanks for the links.
This sounds to me, the combination of "old" Navi-apps with Pie is the problem. May be only with Pie on some Sonys.
I'm afraid, a reset will not change the frozen display.
All other apps till now do not freeze after display-on except MagicEarth and Osmand+
This 2 apps i deinstalled (+ deleting the data) and installed again.
Xperia transfer shows me only 2 apps for backup.
I'll probably try a reset in the next few days anyway.
bye,
Ralf
Click to expand...
Click to collapse
Looks like there is know issue with the Osmand+, the date of the post is may last year, but it may just be a 'feature'
When backing up with Xperia transfer, make sure you select all the boxes that are optional. It's things like text messages/contacts/phone history that are useful after a reset. Some apps can't be moved and have to be downloaded directly from the playstore, but Google should give you that option, after you log back in to the wiped phone.
Edit: I can recomend Sygic, free maps for one country, works without data.
In the meantime, I found more users with this problem and a little solution that another user describes:
I can confirm I have the exact same issue since Android 9 with my Xperia xz1 compact.
I normally have no lockscreen options set. So when I wakeup the Phone, it sometimes kind of 'locks' the screen. Widgets do not respond, I cannot switch home screens. The time on the status bar remains correct. If I then click on an app and go back, everythning behaves normally.
So I'm quite sure this must be a software issue, as other people have this problem to.
My workaround for now is to have a lockscreen option aktive. But I would rather have not, for conveniance.
I tested this also with safe mode and complete factory reset of the phone. The 'bug' is still there.
Click to expand...
Click to collapse
If I disable lockscreen, then apps stop when it is switched on again. However, I always have to enter pin or use fingerprint sensor, or smart lock.
This often does not work when cycling and is dangerous when cardriving.
On Android 8, the lockscreen did not need to be active.
So the problem is not Osmand and MagicEarth.
It is a Sony 9 bug with Android 9.
bye,
Ralf
Found in an other forum an easy method to reproduce the problem.
disable the screen lock (it must be set to "None");
lock the phone and then unlock it;
lock and unlock it again.
Click to expand...
Click to collapse
bye,
Ralf
---------- Post added at 01:50 PM ---------- Previous post was at 01:20 PM ----------
Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf
[/COLOR]Because I believe that Sony will not fix the error, I could imagine a solution:
An app (possibly tasker), which puts a selectable running app from foreground while pressing the power button in the background and immediately brings it back to the foreground.
Does anyone know such a tool?
bye,
Ralf[/QUOTE]
So, did you ever find a solution?
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Click to expand...
Click to collapse
What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.