hi guys - i posted a pic when using the htc battery test set up in the htc..HERE..from what i understand from the test it shout only drain by about 30%...mine was down by 51%...i factory reset my phone as i thought an app might be causing the battery drain..the only app i had installed after a factory reet was the "gsm battery monitor"..my phone was 100% charged at 9.30 am...by 5 pm it was down to 43% with very little use to be honest, the odd phone call, the odd email check,......anyway just now i decided to take a picture with the flash of an item ii want to sell on ebay...the battery was at 43%.....i took the photo flash came on and the phone just suddenly went dead ...i had to hold the power button down and keep it down till it switched back on..after booting back up, battery level was 6% and in the red with low warning message. i lookes at the gsm battery stats, and it showed apps was using 76% of the battery, what app ?..the only app i had was the actual gsm battery monitor app....so i delted it...shortely after it died, hence its back on charge now...any ideas what could be wrong ?..my phone is around 15 months old i paid nearly £500 forit whenit was released, its been repaired twice by HTC, once the camera had black bits in it and the second time the sound went really low out of the speakers after an official htc update....now its done this thing with the flash about 2 or 3 time before, so im thinking somethings not roight , will htc fix it for me ?..ta
goofy gorilla said:
hi guys - i posted a pic when using the htc battery test set up in the htc..HERE..from what i understand from the test it shout only drain by about 30%...mine was down by 51%...i factory reset my phone as i thought an app might be causing the battery drain..the only app i had installed after a factory reet was the "gsm battery monitor"..my phone was 100% charged at 9.30 am...by 5 pm it was down to 43% with very little use to be honest, the odd phone call, the odd email check,......anyway just now i decided to take a picture with the flash of an item ii want to sell on ebay...the battery was at 43%.....i took the photo flash came on and the phone just suddenly went dead ...i had to hold the power button down and keep it down till it switched back on..after booting back up, battery level was 6% and in the red with low warning message. i lookes at the gsm battery stats, and it showed apps was using 76% of the battery, what app ?..the only app i had was the actual gsm battery monitor app....so i delted it...shortely after it died, hence its back on charge now...any ideas what could be wrong ?..my phone is around 15 months old i paid nearly £500 forit whenit was released, its been repaired twice by HTC, once the camera had black bits in it and the second time the sound went really low out of the speakers after an official htc update....now its done this thing with the flash about 2 or 3 time before, so im thinking somethings not roight , will htc fix it for me ?..ta
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Click to collapse
looks like a defective battery. HTC will change it if your are still on warranty. If not, they can replace it but it will probably cost something.... Better to ask themé
yes i still have warranty untill june 2015, mind you its been repaired twice already , onve for the camera unit , i kept getting a black spot in every picture i took and then the sound from the speakers died after an official htc update...ill phone htc on...monday, just to be sure i did the battery test again..reset phone to factory settings...i had absolutely nothing installed ran the battery test fully charged at 100%..after an hour of the test it went down to 45% remaining..
goofy gorilla said:
yes i still have warranty untill june 2015, mind you its been repaired twice already , onve for the camera unit , i kept getting a black spot in every picture i took and then the sound from the speakers died after an official htc update...ill phone htc on...monday, just to be sure i did the battery test again..reset phone to factory settings...i had absolutely nothing installed ran the battery test fully charged at 100%..after an hour of the test it went down to 45% remaining..
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Sorry you had such bad luck with HTC ..I've had 2 One M7 and now the M8 and their all perfect ..knock on wood
clsA said:
Sorry you had such bad luck with HTC ..I've had 2 One M7 and now the M8 and their all perfect ..knock on wood
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im hoping htc sort this out as its still under warranty, but ive got a sneaky feeling they are going to say that the battery is comes under consumables which is not warrantied....they probably say ive charged it so many times..that its not holding the charge anymore, ie wear and tear..and to think i paid £500 for this phone about 14 months ago,...will reply back tommorrow and report what htc say..
Related
i have searched on the forum and found no one with the same symptoms that i am experiencing. i have had my kaiser for about a year now and have been happy for the most part with battery consumption. but about 2 weeks ago my battery started draining super fast when i'm talking on the phone. even with a bluetooth and the screen off. i don't remember changing any settings at all. for a 10 min phone conversation i can use 25% or more of my battery. i purchased a cheap extended battery a few months ago and i get the same results regardless of which battery i use. i purchased the phone with WM6.5 pro from PDACorner/ abusalza (ROM version: PC.Ultimate.V17 WWE)already installed. i really like the ROM and all the apps installed and i'm not reall excited about flashing a new ROM. any help will be greatly appreciated.
Could be that both batteries are bad.
My battery started to drain very quickly last June, so in Sept. I bought a new battery,( cheap one, on line ) worked great. I used both batteries back and forth to make sure that I always had a fully charged battery.
Last Dec. My phone started turning off for no reason, ( like the battery was dead ) so I stopped using the old battery and just used the " new one ". About a week later my phone went into a start up; reset loop. It would not boot without resetting. I figured the battery was old 3 months old, it couldn't be the battery. I tried everything else short of buying a new phone. Finally I went on line and bought another cheap battery. The phone has worked perfect ever since.
Moral of the story ? Don't discount the battery just because it still seems new. I got what I paid for from my $12 battery, a little over three months.
that all makes sense, but the battery only drains this fast when i'm on the phone. nothing else; wifi, movies, even gps drains as fast as using the phone...
Same issue here..
Strange thing is that when on the phone battery is draining very fast and most of the time the call is cut off. When I start the phone again I still have power and can work on my phone, when I try to make another phone call the phone cuts off in one second. I hear about to batteries, where is the other one and can I replace it?
Well if you have a custom rom on the phone the radio might need to be changed.
Very true, try running the stock radio for your device/carrier and see if you get the same results. For me personally I've noticed a difference in battery usage especially during calls depending on the radio. For me on AT&T in the US the original radio seems the best.
Hey, guys, I tried dong some research but I can't find anyone with a similar problem.
I've got a T-Mobile (USA) G1 and I've got Cyanogen's Eclair ROM flashed on it. Prior to flashing Cyanogen's ROM, I was using OpenEclair. OpenEclair was working [relatively] well until my phone randomly started shutting off. I thought it was a battery calibration problem, so I recalibrated my battery by letting it die completely and then charging it fully, but that didn't work. I flashed Cyanogen's Eclair and hoped that my problem would be fixed, but the problem still persists.
I can't really isolate the problem. My phone can shut off in the middle of a call, in the middle of writing a txt message, or without me even using it while it's in my pocket. It shuts off regardless of the battery level (I've seen it shut off at like 97%). This wouldn't be THAT bad except the phone refuses to turn on right after it shuts off. When I press the power button, the phone will show the G1 logo for a few seconds and then shut off again as if it was dead. Sometimes if I press the power button, the phone won't turn on and I'll see the LED flash red which gives me the idea that the phone "thinks" it's dead. In order for me to turn the phone back on, I need to plug in the charger. This is becoming extremely annoying.
Does anyone know what the problem could be? I would try wiping/re-flashing but I don't wanna lose all my data :/
Thanks,
Gerard
I'm having the same exact problem ever since installing cyanogen 5.0.7 Test 1... so im not sure whats going on but i went to T-Mobile today... and they said my battery is warped or somethin not to tech savy... yet it was working fine like totally so... hmmm anyone know anything?
yea this has happened to me too! It shuts off randomly then i cant turn it back on until like 30 minutes later without touching it. I noticed that it happened after i flashed a open eclair rom that wouldnt start but i did flash it correctly. I have wiped battery stats and dalvik cache. Well i hope we can get some answers
I had the same problem I have tried just about every rom out there so dont remember when it started but i ordered a new battery off ebay for 10 bucks and havent had a problem since
jjovro1611 said:
I had the same problem I have tried just about every rom out there so dont remember when it started but i ordered a new battery off ebay for 10 bucks and havent had a problem since
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So you think it's a hardware problem? I find it kinda hard to believe that all of us coincidentally got this problem after installing Ecalir ROMs...unless Eclair destroys our battery somehow?
:/
yeah same here but mine started with Amon Ra 1.2.3 and the blue haze rom. I updated my recovery to the latest 1.6.2 I think and switched to htcclay's superfast and the danger spl slso tmobile is comping me a new battery just to be safe, although switching rom's seem's to have helped my battery life a little. hope this helps someone.
Have you tried replacing the battery?
PurpleLlamaLover said:
Have you tried replacing the battery?
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Nah, I'm part lazy and part unconvinced that it's a hardware issue. I mean if the phone reads that the battery is like 95% charged, why would it just give out randomly? I don't know much about hardware though, so maybe I'm wrong...
I want T-Mobile to get a new Android phone that's like incredible I want a new phone already damnit!!
im just gonna buy a battery on ebay or something because my battery does look kinda swollen so it could possibly be the battery. Gonna give it a try though
eric3043 said:
im just gonna buy a battery on ebay or something because my battery does look kinda swollen so it could possibly be the battery. Gonna give it a try though
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You think you could update us when you find out whether it changes anything or not? :/
This phone gets me really frustrated because first it started shutting off and now i have a unresponsive lock screen! I push all the buttons and the screen is black like if its turned off. I have to do a battery pull but theres a risk of the phone not turning back on and shutting off on the g1 screen. I was planning to buy the battery today but i think im just going to use a different phone for now. I hope someone can really resolve this problem. Cant wait for the samsung galaxy s
For what it's worth, I started having the same issue last week with my G1. I think it's entirely coincidental that you switched to the CM 2.1 Test branch and your phone started getting screwy.
I looked at my battery as the first suspect, and what did I find when I pulled it out of the case? A badly swolen battery. By the end of the week, the swelling had gotten so bad that it was visibly bulging the plastic backing on my G1.
I took it to 3 separate T-Mobile stores looking for a replacement battery. The first two were of no luck, but the 3rd finally had one in stock. The CSR saw my battery and almost freaked out. She says I was lucky that it didn't pop because it was ready to at just about any moment.
Long story short, since replacing my battery, I have had ZERO issues, and my battery life has once again been phenomenal (well, for the G1).
I just checked my battery and I think it's possible that it's swollen. On the side where it says "htc Innovation," is it supposed to be perfectly flat? There's like a rectangle that's slightly raised above the rest of surface. I'm a little hesitant to buy a $50 battery if that's the way the battery is supposed to be.
Thanks,
Gerard
Spontaneous power off - sunspots?
Yes, this happened to me fairly frequently about 3 months ago. Now it happens (maybe) once a week.
In my experience, it isn't a Cyanogen issue - it would spontaneous die when I used Enomther's official rom, SuperD (one of the previous versions), and some others. That made me think it was hardware, but ... I haven't changed hardware, and still drop the G1 into my pocket like usual.
So if it isn't ROM software and it isn't hardware, what is it - sunspots?
grardb said:
I just checked my battery and I think it's possible that it's swollen. On the side where it says "htc Innovation," is it supposed to be perfectly flat? There's like a rectangle that's slightly raised above the rest of surface. I'm a little hesitant to buy a $50 battery if that's the way the battery is supposed to be.
Thanks,
Gerard
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Click to collapse
It should be perfectly flat. A new, good battery does not have the bulging rectangle in the middle you are talking about. Mine did the same thing. In fact, both sides were swelling. The battery would no longer sit flush in the back. My theory was simply that some sort of movement was causing it to lose contact and shutting off the phone.
If you take the battery out and lay it flat the table, you shouldn't be able to rock it by pressing an edge. If you can, your battery is dying.
I just bought a battery yesterday on amazon for 15$ You should check it out. Hope this battery resolves my problem. I also fixed my lock screen issue. I had set cpu to 120 instead of 128 so it unresponsive.
I have the same problem, and indeed when i now look at it my battery seems a bit swollen. I ordered a replacement battery on dealextreme. They have a few different battery replacements for the G1 for cheap (and lots of other things, regular customer) with free shipping. So i hope that will fix my problem .
I found this thread because I've been having random shutoffs as if the battery were pulled (black screen immediately, no "Shutting Down" prompt first), and it would only do this when NOT charging. This started happening when I first ran Firerat's all-in-one script but I think it was coincidental. So anyways, I found this thread after wanting to pull my hair out because of the random shutoffs, and sure enough, I pulled my battery and it's a bit puffed out. Time for a new battery.
My question is : does anyone think this is a result of the extra strain placed on the battery / heat generated from being overclocked? Once I get a new battery, I'd like to prevent it from happening in the future.
definately a battery problem. had the same thing on my g1. got into a whole big argument about how it WAS NOT PHONE in the cyanogen6 thread. guess what....it was my phone.
its not the rom. its your phone. seriously.
also, just to point out, most of us here got our phones relatively early in its release, and lot of people are having this problem now apparently. battery has life of 2yrs by my calculations.
if you can mimic a reboot with the phone plugged into usb or wall charger...it may be rom. but if you phone DOES NOT DIE while PLUGGED IN...ITS YOUR BATTERY.
Had the same problem with my 2008 bought g1, swollen battery and random shutdowns. Just inserted an new bought battery. Hope it fixes the problem.
While at work today I had my phone on the charger as the battery was pretty much dead this morning.. towards the end of my shift I was doing some browsing using Opera and over 4G when I noticed the phone started getting hot. About a minute later I Got a pop up message saying the temp sensor has reached max temp and said I should pull the battery.. So I did... I waited for the Revo and battery to cool down and I put the battery back in and booted up... As soon as I could I launched my battery widget and the battery charge state graph showed that the battery had TANKED 47% instantly while being plugged in! The phone started getting hot again so I pulled the battery and decided to check into it again when I got home.
Now im home, and I had put the battery back in the phone and without even booting the Revo, the whole phone gets hot! Knowing something must be going on here I booted the phone anyways and checked my battery widget again and this time its reporting 3%!!
Anyone have a clue whats going on here? Phone or Battery?
Same thing happened to my sisters Droid 2 ... her fix ... iPhone 4s
Sent from my VS910 4G using XDA App
Jasbo said:
While at work today I had my phone on the charger as the battery was pretty much dead this morning.. towards the end of my shift I was doing some browsing using Opera and over 4G when I noticed the phone started getting hot. About a minute later I Got a pop up message saying the temp sensor has reached max temp and said I should pull the battery.. So I did... I waited for the Revo and battery to cool down and I put the battery back in and booted up... As soon as I could I launched my battery widget and the battery charge state graph showed that the battery had TANKED 47% instantly while being plugged in! The phone started getting hot again so I pulled the battery and decided to check into it again when I got home.
Now im home, and I had put the battery back in the phone and without even booting the Revo, the whole phone gets hot! Knowing something must be going on here I booted the phone anyways and checked my battery widget again and this time its reporting 3%!!
Anyone have a clue whats going on here? Phone or Battery?
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Click to collapse
Known issue friend. Make sure you are running stock OS, no CWM, and take it to Verizon. They will reset it to factory default, because that fixes everything in their book, and it will for a short time till it happens again.
Back up your data because they are gonna wipe that bad boy clean. They told me ALL DATA WILL BE LOST, that's when I grabbed my phone and ran. I reset it to factory on my on and had no more issues except now it just shuts off on its own occasionally. It happens with all roms so it's a phone issue.
I am with Android Power... Except, get a nexus prime not shatter glass iPhone 4s.
ok cool.... Thanks Hax. Where can I read up on the known issue? Nevermind I found everything i needed... on a side note I took the phone into verizon on my lunch break and they confirmed the battery was toast.... so they gave me a brand new one. By the time I got back to work the new battery was toast as well! So I guess something got cooked in the phone. i'll be going back to the store after work to exchange the phone. Im not going to be able to remove CWM or go back to stock since it wont boot.... but they shouldnt care either since they wont be able to boot it as well.
Anyone else having extreme battery drain issues?
Just started out of nowhere. I woke up, checked my phone as usual.. it was cool when I picked it up, but after 5 minutes on it, it started getting hot.
Battery is draining 20-30 in 15 minutes.. I've wiped the phone and installed a fresh ROM, both AOSP, and Sense-based. If I take it off the charger it will drain and die. I've had this happen to a previous HTC One.
Does anyone have any ideas?
It doesn't make much sense to me.. if I wipe the phone, and all it has is a bootloader and recovery, what could the problem be? I wipe the phone and turn it off, and it still gets hotter and hotter. I'm barely keeping it alive on the charger.. I can manage flashing a ROM, et.c. but if I leave anywhere with my phone and use it.. it will be dead in an hour I feel. Then it will be a brick.
Anyone?
I've tried the PWR Volume +/- too..
dbornack said:
Anyone else having extreme battery drain issues?
Just started out of nowhere. I woke up, checked my phone as usual.. it was cool when I picked it up, but after 5 minutes on it, it started getting hot.
Battery is draining 20-30 in 15 minutes.. I've wiped the phone and installed a fresh ROM, both AOSP, and Sense-based. If I take it off the charger it will drain and die. I've had this happen to a previous HTC One.
Does anyone have any ideas?
It doesn't make much sense to me.. if I wipe the phone, and all it has is a bootloader and recovery, what could the problem be? I wipe the phone and turn it off, and it still gets hotter and hotter. I'm barely keeping it alive on the charger.. I can manage flashing a ROM, et.c. but if I leave anywhere with my phone and use it.. it will be dead in an hour I feel. Then it will be a brick.
Anyone?
I've tried the PWR Volume +/- too..
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Click to collapse
Batterycell problem, assuming you've always used the original charger that came with the phone?
Anyways it sounds like a warranty issue. I would return the software to stock and deliver it back saying it's always been like this. You should get a new.
Whatever you do, turn it off at night. Assuming the cells are unstable, it may actually overheat and explode. I wouldn't want to be asleep at that time if I were you...
Seraphicus said:
Batterycell problem, assuming you've always used the original charger that came with the phone?
Anyways it sounds like a warranty issue. I would return the software to stock and deliver it back saying it's always been like this. You should get a new.
Whatever you do, turn it off at night. Assuming the cells are unstable, it may actually overheat and explode. I wouldn't want to be asleep at that time if I were you...
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Click to collapse
Ugh.. this is already my 4th One in 3 months. Tired of this problem.
I'm probably going to request a different model of phone. Too many problems here.
Thanks...
Feel for you bro... I've fortunately never had any problems with mine, nor have my friends with their One's.
Well, sounds pretty bad, sorry for you
But i would sent it back (again) and make some pressure and tell them you want a fully functionally phone already! I dont know what i would do, i'm fine with mine ('knocking on the table*) but if had such issues and already had THREE phones because of issues i would go enrage lol.
Have had issues with a new laptop the first one had heating problems with graphic processor, so i sent it back, made some pressure and got a new one which is fine now
What i will say, always make a little pressure and don't say "okay" to everything you will get
My phone started randomly dropping charge like I've seen in lots of posts here (would get to 30% then go to zero in seconds and power down). About a week ago it got to 80% then died on me! So of course I turned it back on, it booted with 1% battery and I figured I'd just leave it and see what happened.
http://i.imgur.com/rBAS0xg.png (linked for size)
This is my battery usage from today! What the hell? 9 hours on 1% is obviously not right or Sony have invented the most magical battery in the world!!
I rooted and tried battery calibration but this hasn't changed anything, I'm now running a completely stock 5.0.2 ROM after doing a complete wipe and reflash and the battery is still doing this.
Any ideas?
tarwedge said:
My phone started randomly dropping charge like I've seen in lots of posts here (would get to 30% then go to zero in seconds and power down). About a week ago it got to 80% then died on me! So of course I turned it back on, it booted with 1% battery and I figured I'd just leave it and see what happened.
http://i.imgur.com/rBAS0xg.png (linked for size)
This is my battery usage from today! What the hell? 9 hours on 1% is obviously not right or Sony have invented the most magical battery in the world!!
I rooted and tried battery calibration but this hasn't changed anything, I'm now running a completely stock 5.0.2 ROM after doing a complete wipe and reflash and the battery is still doing this.
Any ideas?
Click to expand...
Click to collapse
I believe that nothing is wrong with your battery, as I see a lot of posts around about battery drain issues. I belive that it's a lollipop bug that hopefully Sony will solve in 5.1 update or in a quick bug fix update soon.
Regards,
~J2C
@Just2Cause:
that's incorrect! I'm on .270 LP Stock and Rooted and i do not face this issue. @tarwedge said that he did a fullwipe and clean install and a battery calibration. So it's possibly a hardware issue. Try to Downgrade to KitKat and see if the Problem still exists. If it's still droppin like it's hot -> Hardware issue!
You should replace the battery. I had a similiar problem and I fixed it by doing that.
AntiDroid said:
You should replace the battery. I had a similiar problem and I fixed it by doing that.
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Did you lose waterproof?
It also happened to me, exactly as it happened to OP, did it two times after upgrading to Lollipop, charge going from 40ish percent straight down to 0, followed by phone shutting down.
Lollipop was clean install with factory reset.
Sent from my C6903 using Tapatalk
I have exact the same problem. Downgrade to 4.4 it's still the same. The phone can be shutdown at anytime if I run heavy apps like games or camera. The battery dropped down from 80% to 1% in just seconds! Sometimes it drops 3% every 3 seconds! When I restarted the phone, the battery remains 1% and shutdown again. Plug in the charger, then just 30 minutes the battery can goes up to 80-90%, once I restart, it will drop down to 0% again!
Bring it to Sony Service Center, they said my battery is almost dead, it needs a replacement but they are currently out of stock! Have to wait at least 1 week! Haizzzz.
In addition, my headphone jack is not working right, I can only hear sound from 1 side, they said it's broken also! Why? I rarely use the headphone and if I do, I always use the Sone's headphone that comes with my Z1!
I love Sony's design and probably will never buy another Sony phone again!
It's likely a bad battery. I replaced mine after having the same symptoms and everything is fine. Lollipop is not the issue.
Saigonian said:
I have exact the same problem. Downgrade to 4.4 it's still the same. The phone can be shutdown at anytime if I run heavy apps like games or camera. The battery dropped down from 80% to 1% in just seconds! Sometimes it drops 3% every 3 seconds! When I restarted the phone, the battery remains 1% and shutdown again. Plug in the charger, then just 30 minutes the battery can goes up to 80-90%, once I restart, it will drop down to 0% again!
Bring it to Sony Service Center, they said my battery is almost dead, it needs a replacement but they are currently out of stock! Have to wait at least 1 week! Haizzzz.
In addition, my headphone jack is not working right, I can only hear sound from 1 side, they said it's broken also! Why? I rarely use the headphone and if I do, I always use the Sone's headphone that comes with my Z1!
I love Sony's design and probably will never buy another Sony phone again!
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Click to collapse
Hi,
About the second issue, are you sure it isn't your headphone that broke? I use a lot headphones, so they break in a short span of time and I always need to get a new one. How the problem on broken headphones start? Simple. One side simply stops!
I always use the Sone's headphone that comes with my Z1!
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Click to collapse
You might have your device for some time. My Z1 headphone lasted 6-7 months (great for my normal headphone life haha).
For the battery problem everyone is having. It has happened on Nexus 10 as well after lollipop update (and happened to a few before on KitKat). For some a software reflash seemed to solve, for others only a battery replacement, I know these aren't very good news, but I hope someone can find a definitive solution other than those 2 workarounds.
All the best,
~Lord
Valforte said:
Did you lose waterproof?
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Click to collapse
depends on your glue
XxLordxX said:
Hi,
About the second issue, are you sure it isn't your headphone that broke? How the problem on broken headphones start? Simple. One side simply stops!
You might have your device for some time. My Z1 headphone lasted 6-7 months (great for my normal headphone life haha).
~Lord
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Click to collapse
Yes, I'm pretty sure it isn't my headphone. Because I plug it into another phone, it sounds normal. I get another headphone and plug into Z1, only hear the sound from 1 side.
At first, when I plug the headphone into Z1, I heard some cracking sound like statics on both side, then the sound is ok. After a few times like that, I only hear 1 side.
Actually I have Z1 after it appears on the market for a few months until now. This is the longest time I use a smartphone since Iphone 2G (cause its price dropped too fast, I just can't afford changing a new smartphone every few months like before). And I rarely listen to music on the phone, just about once a month I think.