Camera Lens has a "ball" in it? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

If you guys look closely at your camera, like very closely can you see like a ball rolling around? It's very tiny. I think this is the OIS thingy.
But anyways, can you guys see it?

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[Q] Rear camera blur problem. Anyone?

This is my first post here, so first of all, hello everyone and greetings from Finland!
I bought the IS about two weeks ago. Today I took my first outdoor pics and noticed a strange phenomenon. If I focus on a distant object (typical for outdoor shots), the extreme right-hand side of the photo is quite mushy and blurred. The affected area is only about 200 pixels wide (starting from the edge) and goes all the way from top to bottom. Everything else, including the left side, is tack sharp (well, as sharp as it can be with this camera anyway). This happens with every photo, if the focusing distance is relatively long. Close-range shots (indoor pics, for example) are just fine, also the right-hand sides of the photos turn out sharp. This is very strange.
I'm a very experienced photographer, so it's not my technique. Something is wrong with the optics alignment, sensor or it could be a software issue. With optical problems the close-range shots are usually more problematic because of short depth-of-field, which makes the alignment errors much more visible.
Anyone else having similar experiences? Take an outdoor shot using a focusing distance of, let's say, 20-50 meters (or yards) and see if the right side of the image is as sharp as the left side. Make sure there's something with lots of detail near the edges of the image. I would be much less worried, if both sides of the photos were softish. After all, that would be quite typical for less-than-stellar optics found in camera phones. It's the asymmetry that bothers me.
This is actually my only gripe with this phone. Apart from this unpleasant surprise I really like the IS.
Pete
P.S. No fingerprints on the lens, it's clean!
There's an ongoing thread about the camera quality issue.
http://forum.xda-developers.com/showthread.php?t=1021940
chobie said:
There's an ongoing thread about the camera quality issue.
http://forum.xda-developers.com/showthread.php?t=1021940
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Thanks for the tip!
I did a bit more controlled experimenting and sadly it seems that also close-distance shots suffer from the same right-hand side blurriness. If I take a photo of a completely flat surface, focusing on the center part of the viewing area, the extreme right-hand side of the photo is soft. There's nothing wrong with the left-hand side. Also, the affected area is almost 400 pixels wide (wide angle setting, no zooming). I also rotated the phone 180 degrees and took comparison shots. And...the left-hand side was blurry.
Maybe I have a bad sample. I can't exchange it for a new one, so I guess I have to live with it or have the local HTC service take a look at it. I'm not too keen on doing that.
Pete
Nothing like this in mine. Photos are good. No blur at the right.
cooljais said:
Nothing like this in mine. Photos are good. No blur at the right.
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Thanks for your comment, good to know your camera is working fine!
I'm suspecting there's dirt inside the lens assembly or on the sensor. My IS is now being serviced at the local HTC service center. I'll let you know how this turns out.
Guess caused by auto focusing

Camera Tint? Blue?

Anyone else notice their stock camera taking more blueish photos in various lighting?
I primarily use Camera 360, and that seems to compensate for the blue stock camera tint?
But, I must say the stock camera app is quite nice.
I am not seeing that on my camera, but I have only snapped a couple of pics in bright light and have not checked on the computer.
Are you sure your camera is not set to "Blue Tint"? On the bottom of the camera is a bar you can slide to open, the second item has options for different camera modes.
yes, I did notice this. Seems to depend on the lighting.
I've noticed a blue tint with the flash on in lower light indoor pictures. I think the camera will take some adjustments to work well. Outside it took pictures just fine. I had to have the flash off the for almost all indoor pictures.
It's definitely blue-ish/whited out with the flash and I use Vignette.
Hopefully a software update will help correct this a little bit.
pekosROB said:
It's definitely blue-ish/whited out with the flash and I use Vignette.
Hopefully a software update will help correct this a little bit.
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Noticed this right away as well, mainly in fluorescent light. This is definitely correctable via software and from what I understand is a known issue on a very long list of known issues for this device.
Another thing I thought of - when a friend of mine got the OG Droid back in the day when it came out, I was very impressed with the camera and camcorder.
With the DX2 and D3 I'm a bit disappointed, it's almost like they took a step back. I feel like the OG Droid is better at video and photos than my Xoom as well.
Does anyone else feel like their cameras have gotten a little worse over time? I remember the Razr had some of the sharpest 1.3 MP photos (as well as Samsung and of course Nokia has always kicked ass in the photo department).
Wow, 1.3 MP... that's like the standard for a lot of front facing cameras that aren't VGA. Oh, and the 2 MP FF camera on the Xoom is grainy as **** in artificial lighting.
Other than the camera and battery issues, I LOOOOVEEE this D3. I miss a keyboard too much. And I feel like this screen is less grainy than the DX2 (but from what I gather the screen resolution would look denser on a smaller screen, right, since it's not spread out as much with the same pixels?).

[Q] Dirt on front sensor?

Hey @ all.
I just noticed that I have something on my front camera lense. I cleaned the sureface, but it is still there. I'm very sad about it.
I wrote to HTC, lets see what they say to this issue.
What is your opinion, am I able to get it changed? I'm not very experience in exchange of phones. Never get a cause to do it. Am I able to fix this by myself?
Thanks in andvanced.
btw. a zoomed picture....
https://dl.dropboxusercontent.com/u/20470474/IMAG0108.jpg

Note 8 moment case?

Alright everybody does anybody know how the moment case and lenses are going to work with a dual camera set up?? Curious if it will only work on one camera?
Pre-Order Link just came out today for it
https://www.shopmoment.com/shop/photo-case/note-8/black
If you look at the photo, it looks like there are mounts over both cameras, so I would assume that it will work with both cameras.
Thanks for posting this, I missed the announcement and was wondering if they'd make a mount/case for the Note 8.
Etemchin said:
If you look at the photo, it looks like there are mounts over both cameras, so I would assume that it will work with both cameras.
Thanks for posting this, I missed the announcement and was wondering if they'd make a mount/case for the Note 8.
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Yeah I also noticed that but did not know how it would interact just wondering if anybody knew anything or had video of it. I mean note has a wide angle already will the wide lens make it like double that? LOL sorry just trying to figure out if i should order!
And no problem I have been really wanting to try one. Was going to get one for my pixel 2 xl but screen was too blue for me so guess I will try on note!
From my experience the lens screws into the case and sits flush to the camera. The Note 8 "wide" lens is actually not extremely wide, so there shouldn't be any vignetting or image quality problems.
The optics of the Moment lenses are superb, and yeah, the wide angle lens will make the view super wide!
I've had the Moment lenses since they were introduced and their customer support is always good and willing to help.
oneandroidnut said:
Yeah I also noticed that but did not know how it would interact just wondering if anybody knew anything or had video of it. I mean note has a wide angle already will the wide lens make it like double that? LOL sorry just trying to figure out if i should order!
And no problem I have been really wanting to try one. Was going to get one for my pixel 2 xl but screen was too blue for me so guess I will try on note!
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Etemchin said:
From my experience the lens screws into the case and sits flush to the camera. The Note 8 "wide" lens is actually not extremely wide, so there shouldn't be any vignetting or image quality problems.
The optics of the Moment lenses are superb, and yeah, the wide angle lens will make the view super wide!
I've had the Moment lenses since they were introduced and their customer support is always good and willing to help.
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hopefully so the wide will become an impressive wide, wider then other phones out there. i guess i could probably watch youtube video on the dual camera iphones i am sure somebody has a review of those on there

Lens problem

I reallized that in low ligth situation when there is a ligth bulb the lens gets like yellow points in the picture. Like an imperfection in the lensif you move the camera they can get bigger, it is really anoying. I want to know if it is just mine or is a common problem! Thanks a lot!
No one can check this? I think it is not demanding, just try to use the camera in the nigth with ligths bulbs! Thanks!
Same for me. These pictures were shot from Gcam port. The reflections can clearly be seen on the road.View attachment IMG_20180711_192313.jpegView attachment IMG_20180711_192308.jpeg
Broadcasted from Zeta Reticuli
I see dots sometimes with mine too. I wonder if it's some sort of weird reflections caused by the 2 lens system, perhaps light is bouncing off the other lens or something. Haven't had a chance to test out this theory yet. Could try covering the other lens with tape or something.....
Thank you both. I was almost sure it was a common problem. I think it is a problem with the optics, in particular the lens. Google pixel has a similar problem i think. It is really ****ty because you can't make good pictures at least you edit and delete the spots. I do a lot of test, like blocking the ligth, trying with blocking one sensor of the cameras, it is not fixeable i think.
Here you can see it better:
http://imgur.com/5A20FVc
http://imgur.com/8wcnhlb

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