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[Q] Developer Edition - LTE Issues

So, I recently got the Moto X Dev Edition and went to the at&t store to get myself a nano sim card as the phone did not come with one. Previously I was on the HTC One Developer edition.
Anyways...last weekend, I started getting text messages from at&t saying, I have an LTE device and should call at&t to get myself an LTE Data Plan. I was like...wth..., so I called and they said that I was on the 3gb - $30/month 4g plan and they had the same plan, for the same price but it was called an LTE plan, just terminology I guess, so they activated that but I am still getting 4g speeds meaning about 5mb download. I am in Cleveland, Ohio area and had never experienced anything like this.
Is there any setting on the phone that I am not aware of causing this? I can't find any setting or option to fix this issue.
I'd appreciate any help...
Thanks

Anyone???
Sent from my XT1053 using XDA Premium 4 mobile app

Hell I can't even get T-Mobile Web to recognize my device, guess you well have to deal with your carrier on that
Also have the dev edition but never tried to check my speeds, will try and let you know.
Sent from my Nexus 7 using Tapatalk 4

I had the same issue in the at&t store when I first took the phone in to get my nano Sim card. The manager was like, system doesn't recognize your device, there is nothing we can do. I was like, are you freaking kidding me? Then they sorted it out but it was a big hassle. What happened to the good old days, you buy an email unlocked device, pop your Sim card in and good to go...
Sent from my XT1053 using XDA Premium 4 mobile app

So yeah these lte speeds are sad.
Gsm dev edition
Sent from my XT1053 using Tapatalk

RorixRebel said:
So yeah these lte speeds are sad.
Gsm dev edition
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Yep, I get the same speeds. Well...Nexus 5 is around the corner

Dodolom said:
I had the same issue in the at&t store when I first took the phone in to get my nano Sim card. The manager was like, system doesn't recognize your device, there is nothing we can do. I was like, are you freaking kidding me? Then they sorted it out but it was a big hassle. What happened to the good old days, you buy an email unlocked device, pop your Sim card in and good to go...
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Same problem with me except by the time someone in customer support finally figured out what was going on they had already wasted three hours and a week of my phone not working properly. I'm still not sure my account is properly fixed and won't really know for a few more days when I can see the bill.
Bottom line people, do not give them a new IMEI number. They need to keep the old number otherwise their system will kick you off LTE and it will be a ***** to sort things out.

lensgrabber said:
Same problem with me except by the time someone in customer support finally figured out what was going on they had already wasted three hours and a week of my phone not working properly. I'm still not sure my account is properly fixed and won't really know for a few more days when I can see the bill.
Bottom line people, do not give them a new IMEI number. They need to keep the old number otherwise their system will kick you off LTE and it will be a ***** to sort things out.
Click to expand...
Click to collapse
So, are you back on LTE with your Developer Edition? If so, how did they figure it out? I had to give my IMEI number to them because they were issuing me a new NANO Sim card, so they needed all that info.

Dodolom said:
So, are you back on LTE with your Developer Edition? If so, how did they figure it out? I had to give my IMEI number to them because they were issuing me a new NANO Sim card, so they needed all that info.
Click to expand...
Click to collapse
Yes, back on LTE after a insane amount of time on the phone talking to people that act like they have a clue but in the end just messed things up even more. To answer your questions, because the dev edition isn't a "AT&T" phone, their system doesn't know what to do with your phone.
You can either give them a IMEI of a LTE compatible phone that is in their system (aka a AT&T branded phone) or they will try to switch you to some non-LTE plan (without your knowledge). If you have your older IMEI number then give that to them instead.
Here is what they did with me. Feel my pain. This was a couple of weeks ago. I went into a AT&T store and got a nano-sim card. They handed me one without problems. Mistake one. I should have just waited and had the store do the entire process but I had done the similar thing
with T-mobile the day before (regular sim to micro sim) and it was painless so I figured AT&T surely would go smoothly.
I got the Dev Edition on Monday. I called AT&T and gave rep my new IMEI and ICCD sim card serial. Everything was switched over and appeared to work. On Wed I got a e-mail and text saying the same thing in the OP. Okay that's odd cause I am on a LTE unlimited grandfathered.
I called and got a great rep (so I thought). She said that my plan was set to non-LTE unlimited and was changed on the 8th. I explained everything and she supposedly switched it back. Okay… I got off the phone and was heading home for lunch. I rebooted the phone so it could
re-register on the network. NO DATA! I called back when I got home (on lunch break) and was on the phone for the next hour and a half with the third rep. The lady I was speaking with earlier apparently deleted my data plan and did not save the changes when she said I was back
to my old LTE plan. At this point I am pissed. My grandfathered unlimited data was gone. He also couldn't add the grandfathered plan back in because it was a legacy plan. He would have to add me to a current plan and open a trouble ticket to get me back on what I was supposed to have.
He tried to add me back in but the IMEI that they had in the system for me wasn't allowing him to add me to a LTE plan. I dug around (thank goodness for Exchange) and found my old SGS3 IMEI and gave that to him. That worked, BUT, it required a voice plan change also. Okay.. two trouble tickets to open.
He put me on 550 rollover and 3gb data. I think the price increased from my regular $63 a month to $90 a month after those changes. Oh.. my 3700 rollover minutes vanished also. Okay, so I was back on data but was temporarily on plans that increased my bill by $30 a month. Not happy and at this point have zero faith in AT&T to fix their mistakes. He gave me $50 credit for my time. Probably within two hours I got a e-mail saying that the data plan was adjusted so I was back on unlimited web. It took me another week to get back to my regular 450 rollover plan and another
few days to get my existing rollover minutes back to what they were. It took four more calls to get this all sorted out. Well, so I thought. I should have over 3500 rollover minutes on my account. I have 28 days left in my cycle and right now it's showing 900 minutes left. SO… looks like I will be making yet another call to AT&T customer support to see what the hell happened to my rollover minutes. As you can see this has been more of a pain then it was worth. I should have just cut the sim card myself and never, never, gotten AT&T involved in the first place. This is incompetence at a very high level. It's almost as bad as my experience trying to get a $30 T-mobile plan working again.
---------- Post added at 09:07 AM ---------- Previous post was at 08:45 AM ----------
and after spending more time on the phone with AT&T, they deleted my previous rollover minutes (again) and had to add them back. I'm sure this will be a regular dance at the start of every cycle now. so unhappy.

Well, took your advice and called AT&T, gave them the IMEI number of my first Moto X and now it's all back to normal, I got my LTE back.
Sent from my XT1053 using XDA Premium 4 mobile app

So if i want awesome speeds i need to provide my imei. That's dumb, damn carriers.
Sent from my XT1053 using Tapatalk

T-Mobile Uncarrier 7.0 Wifi Calling

T-Mobile just announced that everyphone they sell from here on will be wifi-calling capable.
From this I assume it will probably an apps, or something that is cooked into the ROM that can be easily ported? I think they are still selling the Nexus 5 too. So maybe we will be blessed with wifi calling soon. Any thought on this? Am I too optimistic?
I am a former G2 user, and I seriously miss wifi calling.
Sent from my Nexus 5 using XDA Free mobile app

KyraOfFire said:
T-Mobile just announced that everyphone they sell from here on will be wifi-calling capable.
From this I assume it will probably an apps, or something that is cooked into the ROM that can be easily ported? I think they are still selling the Nexus 5 too. So maybe we will be blessed with wifi calling soon. Any thought on this? Am I too optimistic?
I am a former G2 user, and I seriously miss wifi calling.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
its part of the framework, not just an app. but, install the new hangouts and new hangouts dialer, then make phonecalls via data(wifi if need be).

Had the same thoughts, my wife bought an N5 through Tmo when we switched. How does the N5 get VoLTE.
As it was mentioned above, will the new Hangouts essentially enable VoLTE. Interesting that the new APK is rolling out now same day as Tmo makes this announcement.
Or, will we have to want for Android L?

I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi. I tried this, and saw no new icon. They said to try restarting the phone and connect to wifi again. Tried this, and still no new icon. Not so sure the N5 will be supporting this feature after all. Hoping it will be. I like the new hangouts dialer, but it still uses my google voice number and not my phone number which is a pain for people whom I didnt give the google voice number to in advance.

i wish the would just open source the shiz already so that we can add it ourselves. In a perfect world i suppose.....

Bohemus said:
I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi. I tried this, and saw no new icon. They said to try restarting the phone and connect to wifi again. Tried this, and still no new icon. Not so sure the N5 will be supporting this feature after all. Hoping it will be. I like the new hangouts dialer, but it still uses my google voice number and not my phone number which is a pain for people whom I didnt give the google voice number to in advance.
Click to expand...
Click to collapse
n5 is not supported. problem about calling customer service is that they dont know much of whats going on. tmobile is not allowed to add any software to nexus devices, they ALL come free of carriers software.

Bohemus said:
I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi.
Click to expand...
Click to collapse
I read on the news that T Mobile phones are getting OTA today. The most favorable scenario thus will be an OTA for N5 with wifi-calling soon. The worst case.. oh well, with like 20 phones that has wifi-calling baked in, there must be a feasible way to scoop that baby out, right?
Sent from my Nexus 5 using XDA Free mobile app

Question is it possible to port your tmobile number to GV & it'll show up using your main number while making calls via hangout dialer instead of using a Gv number?
Sent from my Nexus 5 using Tapatalk

Also, does anyone know if the new voip feature in hangouts will subtract from my minutes? i think i remember it doing so when i had the s4 and enabled wifi calling (though i do realize t-mos wifi calling and hangouts voip are 2 different things)

TheAtheistOtaku said:
Also, does anyone know if the new voip feature in hangouts will subtract from my minutes? i think i remember it doing so when i had the s4 and enabled wifi calling (though i do realize t-mos wifi calling and hangouts voip are 2 different things)
Click to expand...
Click to collapse
No, it is not counted toward your minutes. It only uses up data.
Sent from my Nexus 5 using XDA Free mobile app

KyraOfFire said:
I read on the news that T Mobile phones are getting OTA today. The most favorable scenario thus will be an OTA for N5 with wifi-calling soon. The worst case.. oh well, with like 20 phones that has wifi-calling baked in, there must be a feasible way to scoop that baby out, right?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
no nexus 5 will ever get a tmo ota.

Maybe a software tweak could enable the feature.
---------- Post added at 02:57 PM ---------- Previous post was at 02:55 PM ----------
This could really help the 100 min voice prepaid $30/mo plan.

I use
I use gv phone (playstore). Works great. That is all.

So, no wifi calling for N5 (yet?). Ah well, freedom has a price, I guess.
Also, guys, I believe at this point people already know there are alternatives to wificalling. Do they work? Yes. Are they satisfactory for everyone? Doubt it. Edit: Even if they are, the more choices everyone has, the better it is.
Sent from my Nexus 5 using XDA Free mobile app

The N5 will probably never get wifi calling. Why? because our updates come straight from google, tmo doesnt touch them at all. Sorry to rain on your parade people, but it just isnt happening.
Though as a consolation i have gotten a hold of the voip update to hangouts, and it works like a charm. My 100 min a month plan has just became unlimited

ummm
KyraOfFire said:
So, no wifi calling for N5 (yet?). Ah well, freedom has a price, I guess.
Also, guys, I believe at this point people already know there are alternatives to wificalling. Do they work? Yes. Are they satisfactory for everyone? Doubt it. Edit: Even if they are, the more choices everyone has, the better it is.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
**I use gv phone (playstore). Works great. That is all.

simms22 said:
n5 is not supported... tmobile is not allowed to add any software to nexus devices, they ALL come free of carriers software.
Click to expand...
Click to collapse
Can’t they simply push this out over the Play store and limit it to the Nexus 5/supported phones?

BinkXDA said:
Can’t they simply push this out over the Play store and limit it to the Nexus 5/supported phones?
Click to expand...
Click to collapse
again.. it is not just an app, there are framework changes as well. and an ota from google my nexus 5 will never get.

simms22 said:
again.. it is not just an app, there are framework changes as well. and an ota from google my nexus 5 will never get.
Click to expand...
Click to collapse
Sad—they shouldn’t limit this to crippled phones. If the iPhone can do this, which gets updates from Apple, a Google Nexus should be able to do this as well.

BinkXDA said:
Sad—they shouldn’t limit this to crippled phones. If the iPhone can do this, which gets updates from Apple, a Google Nexus should be able to do this as well.
Click to expand...
Click to collapse
nexus can do it, without issue. just need to use an app for it. and there are other apps available for it. and now you can do it using your gvoice number, providing you update your hangouts and install the hangouts dialer.

Nexus 6 on Verizon - what works and what doesn't

Thus far, I think we've learned that dropping in a Nano SIM from an active line works perfectly.
What else is working? What is not working?
Is Google Voice working?

roadratx said:
Thus far, I think we've learned that dropping in a Nano SIM from an active line works perfectly.
What else is working? What is not working?
Is Google Voice working?
Click to expand...
Click to collapse
I haven't come across any issues however I don't use Google Voice or tether (two most common questions). Otherwise, it works just like any other device would.

Does anyone with a Google play device have it show up as non Verizon device on your account.
Sent from my HTC6500LVW using Tapatalk

selayan said:
Does anyone with a Google play device have it show up as non Verizon device on your account.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
That is exactly what is shown. NON-VZW DEVICE.

Ok so neither moto devices or Google are in the Verizon system.
Sent from my HTC6500LVW using Tapatalk

roadratx said:
Thus far, I think we've learned that dropping in a Nano SIM from an active line works perfectly.
What else is working? What is not working?
Is Google Voice working?
Click to expand...
Click to collapse
I got mine from Moto and everything works as fine as any other phone I've ever purchased directly from Verizon. It was as simple as inserting the nano SIM from my old Moto X and I was good-to-go.
I use Google Voice for VM and have had no issues.
I don't pay for the hotspot feature, so that doesn't work until I have root.
Yes, My Verizon shows NON-VZW DEVICE, but it works flawlessly. FWIW Google Play also initially showed "No carrier Nexus 6", but now it says "Verizon Wireless Nexus 6".

I think everything works as far as I know. Tempted to buy from tmobile but don't want Verizon to whitelist or black list or whatever.. I already have a nano sim from the m8 and adapter for,my g3.
But tmobile. Has to activate it first.. I wonder if that would cause any issues?

jay_em113 said:
I got mine from Moto and everything works as fine as any other phone I've ever purchased directly from Verizon. It was as simple as inserting the nano SIM from my old Moto X and I was good-to-go.
I use Google Voice for VM and have had no issues.
I don't pay for the hotspot feature, so that doesn't work until I have root.
Yes, My Verizon shows NON-VZW DEVICE, but it works flawlessly. FWIW Google Play also initially showed "No carrier Nexus 6", but now it says "Verizon Wireless Nexus 6".
Click to expand...
Click to collapse
Hmm but the Motorola one will not show up as Verizon wireless nexus 6. I wonder if later they can disable it. Edit: nevermind that's the actual phone saying that.
Sent from my HTC6500LVW using Tapatalk

selayan said:
Hmm but the Motorola one will not show up as Verizon wireless nexus 6. I wonder if later they can disable it. Edit: nevermind that's the actual phone saying that.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I think the whole issue with Verizon is really overblown and there shouldn't be any concerns. There are only two variants of the phone, one for US and one for international. Verizon and Moto/Google have obviously come to some agreement to allow the US version to use their network without any extra steps. I know it's hard for everyone to believe that there is a real Nexus on Verizon, but I'm here to tell you that it's here, and it works effortlessly and flawlessly. Verizon deserves some credit for this after the Galaxy Nexus debacle, but again....that was their own variant of the phone. Phones have changed to be less carrier-centric, and the carriers have had to adapt if they want to carry the popular phones.

jay_em113 said:
I think the whole issue with Verizon is really overblown and there shouldn't be any concerns. There are only two variants of the phone, one for US and one for international. Verizon and Moto/Google have obviously come to some agreement to allow the US version to use their network without any extra steps. I know it's hard for everyone to believe that there is a real Nexus on Verizon, but I'm here to tell you that it's here, and it works effortlessly and flawlessly. Verizon deserves some credit for this after the Galaxy Nexus debacle, but again....that was their own variant of the phone. Phones have changed to be less carrier-centric, and the carriers have had to adapt if they want to carry the popular phones.
Click to expand...
Click to collapse
I agree. The only caveat is if you don't have a nano SIM you have to either cut yours or order one from Verizon on the phone not in store. Then activate using your old phone.
Sent from my HTC6500LVW using Tapatalk

jay_em113 said:
I think the whole issue with Verizon is really overblown and there shouldn't be any concerns. There are only two variants of the phone, one for US and one for international. Verizon and Moto/Google have obviously come to some agreement to allow the US version to use their network without any extra steps. I know it's hard for everyone to believe that there is a real Nexus on Verizon, but I'm here to tell you that it's here, and it works effortlessly and flawlessly. Verizon deserves some credit for this after the Galaxy Nexus debacle, but again....that was their own variant of the phone. Phones have changed to be less carrier-centric, and the carriers have had to adapt if they want to carry the popular phones.
Click to expand...
Click to collapse
I agree, but we don't have definitive answers on whether VZW white listed all nexus 6 or if only GP and Moto ones

roadratx said:
I agree, but we don't have definitive answers on whether VZW white listed all nexus 6 or if only GP and Moto ones
Click to expand...
Click to collapse
Yea. I was worried about this. I want to pull the trigger buying from tmobile but yea because Verizon might pull some whitelisting crap

I haven't found anything that isn't working yet.

Google Voice for calls and VM are working, and Portable Hotspot is fine too. That is on my micro-cut-to-nano SIM card from my S4.

SimonTuffGuy said:
Google Voice for calls and VM are working, and Portable Hotspot is fine too. That is on my micro-cut-to-nano SIM card from my S4.
Click to expand...
Click to collapse
Were you paying for the hotspot feature/on a mobile share plan? I'm on an unlimited data plan and hotspot doesn't work.

bloodiedwraith said:
Were you paying for the hotspot feature/on a mobile share plan? I'm on an unlimited data plan and hotspot doesn't work.
Click to expand...
Click to collapse
Pretty sure you need to root for it to work.

HankStorm said:
Pretty sure you need to root for it to work.
Click to expand...
Click to collapse
Oh I know that - I was hoping that it wouldn't be disabled out of the box but I was hoping lol

What about the alleged carrier bloat that was supposed to be downloaded upon activation? Havent heard a word on this so I assume it aint true

Nothing came down on mine, but this could also be due to the fact that Verizon doesn't even have the N6 in their system so there may not be anything on there side setup to even push. This could possibly change down the line when Verizon actually starts carrying it.

bloodiedwraith said:
Were you paying for the hotspot feature/on a mobile share plan? I'm on an unlimited data plan and hotspot doesn't work.
Click to expand...
Click to collapse
My phone is part of my works plan, in which hotspot is a feature. When I clicked on the hotspot option the phone did a "checking for subscription" type warning and then it enabled.
roadratx said:
What about the alleged carrier bloat that was supposed to be downloaded upon activation? Havent heard a word on this so I assume it aint true
Click to expand...
Click to collapse
I had an OTA that installed, but no carrier bloat after activation.

Nexus 6 on Sprint

I just received my 32 GB Nexus 6 that I purchased on the Motorola store and I have not been able to successful activate it on Sprint. When they activate the phone both LTE and 3g work perfectly, but I am unable to make or receive calls and SMS . When talking to sprint they show that the device is activated correctly and can not find a reason why it would not work. Currently i am waiting on sprint to work a ticket for this issue, but I was wondering if any one else has run into this and if so were and how were you able to get it resolved.

Dego41 said:
I just received my 32 GB Nexus 6 that I purchased on the Motorola store and I have not been able to successful activate it on Sprint. When they activate the phone both LTE and 3g work perfectly, but I am unable to make or receive calls and SMS . When talking to sprint they show that the device is activated correctly and can not find a reason why it would not work. Currently i am waiting on sprint to work a ticket for this issue, but I was wondering if any one else has run into this and if so were and how were you able to get it resolved.
Click to expand...
Click to collapse
3 threads up.
D

possibly due to wifi calling enabled on your line?

after activating mine over the phone and watching my phone "update device config" by itself.. When I finally decided to make a phone call 30 mins later and noticed it not working.. I had to go under carrier settings and "update device config" a few times before my calling finally started working.. since then everything had worked fine..

kevingaspar said:
possibly due to wifi calling enabled on your line?
Click to expand...
Click to collapse
Sprint does not have WiFi calling to my knowledge, if they do I have never used it or enabled it.

xTmDarren said:
after activating mine over the phone and watching my phone "update device config" by itself.. When I finally decided to make a phone call 30 mins later and noticed it not working.. I had to go under carrier settings and "update device config" a few times before my calling finally started working.. since then everything had worked fine..
Click to expand...
Click to collapse
I have been through that so many times and no luck. The only thing I can think of is the IMEI whit listing issues I have been reading about with the CDMA carriers.

Just in case any one else is having this issue or considering buying a Nexus 6 from Motorola to use with Sprint I wanted to follow up with how this ended.
After a week of going back and forth with Sprint, talking to them at least once a day and having multiple tickets opened and closed they were not able to provide a solution. The final answer they gave me was that the IMEI was not compatible with Sprint, even though the phone should be. They then continued to say that unless the phone is purchased from them they can not guarantee it will work and suggested I return the Motorola purchased phone. In the end the phone was more important to me than being a Sprint customer, and luckily I was in a position to leave Sprint after being a customer for 12 years. After porting my number over to AT&T my Nexus 6 is now working perfectly.
I can't say this will be an issue for all users purchasing a Nexus 6 from a seller other that Sprint but it is something to consider before doing so.
Sent from my Nexus 6 using Tapatalk

That sucks man, well I ported my # over to Sprint from Verizon and mine activated just fine - then again I didn't order mine from Motorola. I don't know your situation is a bit ridiculous though maybe your nano sim needed to be replaced..

DSinfinite said:
That sucks man, well I ported my # over to Sprint from Verizon and mine activated just fine - then again I didn't order mine from Motorola. I don't know your situation is a bit ridiculous though maybe your nano sim needed to be replaced..
Click to expand...
Click to collapse
That is one of the first things we tried. I honestly thing it has something to do with the IMEI white listing but that is just my conclusion from reading other articles regarding similar issues.
Sent from my Nexus 6 using Tapatalk

Sucks op. My Moto bought n6 64 activated just fine in a few minutes last night while chatting with Sprint international chat.

Dego41 said:
Sprint does not have WiFi calling to my knowledge, if they do I have never used it or enabled it.
Click to expand...
Click to collapse
They do...used it on my Note 3, LG G3 and Note 4.
Sent from XDA Free mobile app

network not registered error

i have note 4 and im getting network not registered error esp sometimes when im calling or trying to use data service.would b great if anyone could guide how to resolve.
thanks

What ROM, kernel, mods, etc are you running? Is your APN set up correctly? This could be caused by a number of things.

shoaibmukhtar said:
i have note 4 and im getting network not registered error esp sometimes when im calling or trying to use data service.would b great if anyone could guide how to resolve.
thanks
Click to expand...
Click to collapse
Also, see this thread here --> http://forum.xda-developers.com/note-4-tmobile/help/registered-network-error-please-help-t3088806

kabuk1 said:
What ROM, kernel, mods, etc are you running? Is your APN set up correctly? This could be caused by a number of things.
Click to expand...
Click to collapse
model no Sm-910T
android version 4.4.4
baseband version N910TUVU1ANK4
kernel version 3.10.0-2796035 [email protected]#1
build no KTU84P.N910TUVU1ANKU

I also get this issue. I'm also having major issues with my cell reception. No LTE. Stock rooted 4.4.4

I am having this as well. Tmo swears up and down there tower that causes me problems is fine. So tomorrow I get a new Sim and after that a new phone if Sim doesn't resolve and after that more yelling at tmo if not fixed.
Yay...
Sent from my SM-N910T using XDA Free mobile app

nosympathy said:
I am having this as well. Tmo swears up and down there tower that causes me problems is fine. So tomorrow I get a new Sim and after that a new phone if Sim doesn't resolve and after that more yelling at tmo if not fixed.
Yay...
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Did you use the sim from another phone in the note 4 like I did? Or did you get a new sim when you got the new phone? I just talked to AT&T and they said my sim is not on their network, so I should go get s new sim tomorrow myself.

grmcrkrs said:
Did you use the sim from another phone in the note 4 like I did? Or did you get a new sim when you got the new phone? I just talked to AT&T and they said my sim is not on their network, so I should go get s new sim tomorrow myself.
Click to expand...
Click to collapse
No sir. Used the new tmo Sim that came with the phone. Had the phone since launch, issues started a month ago.
The worst part is I can see all the networks, I just can't register to them!
Sent from my SM-N910T using XDA Free mobile app

crap
nosympathy said:
No sir. Used the new tmo Sim that came with the phone. Had the phone since launch, issues started a month ago.
The worst part is I can see all the networks, I just can't register to them!
View attachment 3300680
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I bought a note 4 from t mobile a month ago. My girlfriend got her s5 from them the next day. I have a cell tower less than 1 mile away serving up 4glte. Her s5 stays connected to 4glte constant and consistent. Note 4 will not stay connected to 4glte. It connects to G and mostly E. A royal PIA. I have to manually re-connect, sometimes several times to get back on 4glte. What I have done to try to fix: New SIM, Factory reset, Manual re-connect via T-Mobile. Also run with no apps.
Now keep in mind the tmo s5 is working perfectly.
Tmo's solution: Send them 20 dollars and they send me a refurbished phone(to replace my 1 month old flagship that hasn't worked right since day one).
F**k T-Mobile

tatt2mike said:
I bought a note 4 from t mobile a month ago. My girlfriend got her s5 from them the next day. I have a cell tower less than 1 mile away serving up 4glte. Her s5 stays connected to 4glte constant and consistent. Note 4 will not stay connected to 4glte. It connects to G and mostly E. A royal PIA. I have to manually re-connect, sometimes several times to get back on 4glte. What I have done to try to fix: New SIM, Factory reset, Manual re-connect via T-Mobile. Also run with no apps.
Now keep in mind the tmo s5 is working perfectly.
Tmo's solution: Send them 20 dollars and they send me a refurbished phone(to replace my 1 month old flagship that hasn't worked right since day one).
F**k T-Mobile
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I have been complaining for a month now. Got a new Sim and no fix. They are sending me a replacement phone for free. Tried to charge me $5 but I complained and they removed it.
Not sure the replacement will do anything but hoping for the best.
Try to ask more. Some agents seem more willing than others to assist.
Sent from my SM-N910T using XDA Free mobile app

nosympathy said:
I have been complaining for a month now. Got a new Sim and no fix. They are sending me a replacement phone for free. Tried to charge me $5 but I complained and they removed it.
Not sure the replacement will do anything but hoping for the best.
Try to ask more. Some agents seem more willing than others to assist.
Sent from my SM-N910T using XDA Free mobile app
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Click to collapse
All of the agents have been pretty good at attempting to remedy the problem up to phone replacement. My problem is they will not guarantee that I will receive a new unit. They have the refurb option which is complete bulls**t on a brand new phone. Especially when TMob separates the phone from the mobile plan. "Buy a new phone phone from us and if it doesn't work properly out of the box we'll send you some other persons problem for a slight fee" should be their slogan. And they are trying to pound on Verizon lol. I hope you get it working on your end. Good luck.