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Hi,
My battery life/indicator has been behaving very strangely since yesterday, so I'm wondering if the battery is dying. I know about battery calibration, and attempting it hasn't solved anything. I haven't flashed any firmware recently.
When I plug in the charger while on, it almost immediately tells me it's 100% charged, but the number displayed will still be something low, like 50ish. When I unplug it, the number stays. It drops extremely quickly, to around 1-2%, then 0% and turns itself off. After turning it on again, it may rise to 10%, but drop again to 0% shortly thereafter. After a couple of times of turning it back on, it will refuse to turn on. Charging only seems to work when phone is off, but even then the charge won't last much more than a couple of hours of idling - no calls, no web, nothing.
I've tried charging to full while phone is off (drained), and removing battery stats via cwm before booting up. Doesn't help.
Is my battery faulty? It's a very sudden problem, and my battery has been lasting me for days before this happened
So, I got a new battery. The problem persists. I've tried a factory reset/wiping battery stats, but it's still that way. Could this be a hardware problem somehow?
Any advice is greatly appreciated!!
Which fimware are you on? In your case I'd go back to a stock firmware from samfirmware.com and test once again. If the problem persits, you likely have a hardware issue and I'd have it swapped for a new phone whilst within warranty.
BTW: http://forum.xda-developers.com/showthread.php?p=21612299
I'm using tweaky rom, JVS. I'm not too sure what the local firmware is (Singapore), the one I had before I switched to custom was 2.1, and I don't feel too safe flashing bootloaders when the phone is prone to turning off...
nwsk said:
[…] I don't feel too safe flashing bootloaders when the phone is prone to turning off...
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yeah, you are absolutely right. Have you tried betterbatterystats? ( http://forum.xda-developers.com/showthread.php?t=1179809 ) It will show you wakelocks when your phone should be idling.
Did it help ?
Mate, out of curiosity I was wondering if your issue got resolved.
Also, you should check what is draining off your battery.
I tried reading elsewhere and found "Battery Monitor Widget" could be useful for you to identify this.
Nope, still same problem. It's not a wakelock issue, because the battery dies /so/ fast. I can literally charge it to 100%, unplug the charger, and in 30 seconds it says 0% and turns itself off. The phone itself isn't running hot or anything, and seems to be just idling. [Edit: To clarify, it also charges to 100% in about 10 minutes or so. I'm guessing that for some reason the phone thinks the battery is 'full' and stops charging, leading to the quick drop. I've no idea what could cause this though]
I'm hoping that maybe it's a software issue now since the new battery isn't working either (the battery is probably a fake since i got it for cheap, but even then it should last at least a few hours before draining), and that the phone is confused with battery voltage levels or something when I put the new one in.
Anyway, I flashed JVU stock, didn't even root, and will be charging the new battery overnight while phone is off. It says 100%, but gonna leave it on charger anyway. Hopefully if I wake up tomorrow it'll be working :/
If that doesn't work, will be flashing DXJV9 (My original firmware was dxj4), and hope that it's the official one here. Then bring it to a service center and act dumb and hope they can fix it i guess...
Service center replaced motherboard. There goes a hundred bucks :/
My phone has water damage. I currently have it in a bag of rice to hopefully bring it back to life. After a few hours I plugged it in to see if that would help, and I it had a strange activity. The LED in the phone handset was lit and green. I never rooted it to enable the LED. Any advice would be great!
PS: Sorry if this post is not the most coherent. I am currently very hungover, and having problems functioning. Also, I have no idea how my phone got wet! Happy Sunday to me!
Try a battery reset
The Dirtydee Z3
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Durteedee said:
Try a battery reset
The Dirtydee Z3
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How is that achieved?
yaddam205 said:
How is that achieved?
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As @adity said above, the LED turns on when your battery is too low to turn on the screen.
Charge it for some time.
adity said:
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
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Click to collapse
Testing that now. Thanks for the heads up!
Fingers (and toes) crossed!!
You should've let it rest on rice for like one day.
On the good side, the moto x is kind of water proof.
Sent from my XT1058 using XDA Free mobile app
*Update*
The screen is now on and showing 0% battery. It has been plugged in for hours now with no change in level. I was able to get into FastBoot, however any option I choose results in the phone rebooting back to the battery charge level screen.
Thanks for the help!
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
yaddam205 said:
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
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your battery is bad
Kisaraji said:
your battery is bad
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I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
How do you know that it's moto's fault?
Perhaps there was still some water left in your device?
This took longer to dry and caused the malfunction...
Don't judge so quickly!
I tell you this, because I had a motorola x with the same problem, the solution was to change the battery. Solved, try another battery
Dropping phone in water and having issues after is Moto's fault....? :silly:
I'll add... Water can and usually does wreak havoc on these things. Anything can go wrong after. Usually I'd say move on. Don't waste time or money trying to fix it.
You maybe were lucky. :good: But to suggest it's Moto's fault is crazy. Lol My X has died many times and 30 seconds on the charger and it boots. Anything you experienced was from the water.... Not a defect.
yaddam205 said:
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
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You put your phone in water, then turned it on again after only trying to dry it for a VERY short time. Bit amazing it even worked, and your complaining because it worked but only after drying?
Jesus man.
Pretty sure LIthium Ion batteries don't like going down near zero. Even when your phone says zero% and the phone automatically turns off it still isn't completely discharged.
I've let my nexus 7, and game controllers sit unused for a while. When you try to use them again they need a really long charge before they will work again.
The water probably put a load across the battery and nearly completely discharged it.
I actually just went thru this. I did the old school battery calibration using NeMa's app in the play store. Says to discharge 100%.. Phew lol. I was stressed. I had the same problems as above
So, multiple times now my Note 5 has died within a minute or so of hitting 5% battery. The battery percentage will quickly plummet to 0 and shut down. However, when I plug it in and it shows the charging while the phone is off screen, it shows approx 5% battery. I assume this is a software bug and there isn't anything I can do about it until the next update. Either way, I wanted to see if anyone else is having this issue.
Don't let it get so low anyway. It shortens the battery life.
Sent from my SM-N920V using Tapatalk
Yes, thank you. The phone had only ever hit this low a small handful of times.
Regardless, the phone's behavior is not normal. It reminds me of the Galaxy S2 that I had for all of a month in which I was certain was a defective unit. The entire battery would not last more than two hours of use as it would plummet like a rock -- especially in the last 50%. Similar behavior in the note, except --thankfully-- it's only at the last five percent and the battery appears to still have that five percent inside it. The phone just seems to think that it doesn't and shuts down.
Zachhockey2 said:
Yes, thank you. The phone had only ever hit this low a small handful of times.
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Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.
Zachhockey2 said:
I likely won't restore my phone unless I get super annoyed by this. I'm going to wait until the Marshmallow update to see if this improves with it.
I just watched the phone go from 8 to 1 percent. It wasn't doing anything and I was just staring at it. This was the first time I had ever plugged it in right before it turned off. When I plugged it in, it shot right to 7 percent. I then unplugged it and watched it go back down over a few minutes. This is very odd.
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Why do you damage your battery this way? Keep it topped off always as much as possible. Letting it run low shortens it's life. This is a known fact with Lithium Ion batteries.
Sounds like a bug. Easy fix with update
Sent from my LG-H815 using Tapatalk
Did you try just wiping the cache without wiping the whole device? My suggestion is charge it to 100%, unplug charger, wipe cache (While phone is off, press and hold Vol Up + Home + Power buttons, release Power button when you see the initial Samsung Galaxy logo), power down, plug charger back in to make sure it stays 100%, then switch phone on.
People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
Zachhockey2 said:
People (edit: same person both times [emoji14]) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
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Hey - just trying to offer some useful input. Do what you like my friend
Sent from my SM-N920V using Tapatalk
Zachhockey2 said:
People (edit: same person both times ) need to calm down over the fact that I occasionally use my battery to 5%. I mean, really.
Yeah, I imagine it would fix with an update.
Shadow, I'll try that. Thanks.
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Download Battery Calibration from Play Store.
Same **** here. So annoying!
luciferiusXI said:
Same **** here. So annoying!
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I knew there HAD to be others experiencing this. Do you have an AT&T model?
I'm currently attempting the battery calibration app route. Most seem to be root only, but I found one that didn't need that. The instructions were to charge to 100%, then use the app to calibrate, discharge fully, then charge to 100%. I'm currently on the last charge -- it discharged over night.
Hopefully this works.
It seems that the battery calibration app has done the trick.
I have this issue as well
Sent from my SM-N920T using Tapatalk
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
toddsts said:
I had a similar problem on my XT1096 but the threshold was more like 20%. It would hit between 20%-15% and just turn off. I actually got Motorola to replace it under warranty cause I thought it was a battery problem. My replacement has done it once already. I never figured out what the problem was. A factory reset made it go away for about a month. Then it started happening again pretty regularly. That's when Motorola replaced it.
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Thanks for your reply, awaiting more comments/solutions.
Yeah, mine did this @ 12-9% threshold... which really wasn't too bad, but not reliable for general day to day use. You can try calibrating the battery [Google: Calibrate your battery], and seeing if that helps. It didn't for me. Long story short; i went to ebay and bought a broken Moto X 2014 for $30 and i swapped it's battery in my original. I bought many "authentic" batteries on ebay and guess what, they were fakes and never worked. If you chose to go this route, the MOTO X is pretty difficult to open properly without ruining the back. I bought an additional wooden back from China via Ebay. I no longer have this problem, the phone gets to 1-2% before it dies now; which is much more reliable for my use.
wagnerdd said:
My Moto X 2014 works perfectly, all of its features.
Only one thing is bothering me when the battery is less than 30% cell turns off and when religo it shows that it has more than 20% battery but when it finishes the boot turns off again.
Someone has gone or is going through this problem?
My phone is with the original ROM, unlocked bootloader and custom kernel to be able to root.
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Click to collapse
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
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Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
MoisesPerez said:
Wow, haven't tried that! I'll check it out tonight. Thanks
My solution is calibrating it with this and I get it to work again. So, is there something physically wrong with my battery and this is just some kind of patch?
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If it's calibrated wrong this & my solution should work. Or a faulty battery is in place.
yahya1054 said:
Charge phone to 100% leave plug in turn on phone wait till boot animation shows then hold Power button until it restarts, do this three 2 times.
Repeat later on if you have to.
It should work.
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Click to collapse
I tried this and it actually made it worse. My phone would consistently shut off at around 30% (oh, and I can get MAYBE 5-6 hours out of it before it shuts off, so I can never go anywhere without charging cords, VERY annoying!!), so I tried this. For one, the phone shuts but doesn't restart when I am holding the power button during the BU animation, it just shuts off and no matter how long I hold the power button, it doesn't restart. One of the times I did it, I DID get a green LED shining inside the slot at the top which serves as the earpiece for the phone. That time I had to hold the button a LONG time for it to restart. The end result of all of this is now my phone shuts off at around 40%!
Try downloading ampere app and seeing the health of your battery
This is definitely battery problem my friend...nothing can be done except replace battery ...my entire state doesn't have a good customer care to replace this sh#t battery and now am going to change this stupid phone ..am done charging all the day and sudden turn off s too..
Sent from my XT1092 using XDA-Developers mobile app
Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!
Attached is an image of my battery stats for reference. Thanks!
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?
No one?
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!
For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?
No one?
Are you using custom rom or stock one?
mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.
It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!