WiFi internet isn't stable - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Do you experience every now and then that your phone is connected to Wi-Fi, but unable to connect to the internet? My temporary solution is disabling then enable WiFi again, then it works. This never happened on my s3 before.
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viettho said:
Do you experience every now and then that your phone is connected to Wi-Fi, but unable to connect to the internet? My temporary solution is disabling then enable WiFi again, then it works. This never happened on my s3 before.
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That happened to me a few times the first day I had the phone. I wasn't sure if it was my router or what. But it never happened again. It could also be that I turned wifi calling off right after that so not sure if it was related or just a one time blip. If you have wifi calling on, turn it off and see if it happens again.

Related

3g or E not turning off when I turn on Wi-Fi

This problem started happening this evening for no reason.
Normally when I turn on Wi-Fi 3g turns off. But for some reason this evening when I turn it on the e or 3g is staying on even though I have full Wi-Fi signal( sitting next to it).
anyone any ideas how to fix this.
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Maybe try wipe Cache and Dalvik-Cache...
Are you on a custom rom?
Did you try a reboot?
You sure net trough wifi was not off?
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Activate wifi and go to http://www.hostip.info/ from the phone to see what network interface the phone uses, if it's the 3G one it's probably the phone having problem detecting internet through the wireless router for some reason, if it's the wifi something is messed up im afraid.
Not sure where in the rom it's defined to shut it off when wifi is detected.

[Q] Can't find mobiledata after using WiFi

So I bought a Xperia z1, used if it matters, and it is having this issue. When I'm done using WiFi and turn it off, the phone can't use the internet, even though the connection seems to be running (full connection bars, H+ symbol) but no data is able to move whatsoever. This doesn't occur every time though, it may as well work just fine. Yesterday I didn't use WiFi and the mobile connection worked the whole day. It also occurs sometimes when I boot the phone. Turning on/off the mobiledata or the airplanemode might work and get the connection running. Sometimes. This is frustrating as hell. I'm running android 4.4.2
TimbeS said:
So I bought a Xperia z1, used if it matters, and it is having this issue. When I'm done using WiFi and turn it off, the phone can't use the internet, even though the connection seems to be running (full connection bars, H+ symbol) but no data is able to move whatsoever. This doesn't occur every time though, it may as well work just fine. Yesterday I didn't use WiFi and the mobile connection worked the whole day. It also occurs sometimes when I boot the phone. Turning on/off the mobiledata or the airplanemode might work and get the connection running. Sometimes. This is frustrating as hell. I'm running android 4.4.2
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Have same problems on Z1...
Now my wife use it and she said it's fixed now on 4.4.4 (108)
I found out that mobile data will work fine if I turn wifi off, wait second or two and then turn wifi on.
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funky0308 said:
Now my wife use it and she said it's fixed now on 4.4.4 (108)
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That's fantastic news if true! Hopefully the official update lands soon here in Finland...
funky0308 said:
I found out that mobile data will work fine if I turn wifi off, wait second or two and then turn wifi on.
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This part I don't understand. It doesn't make any sense to me. How can you use mobile data when you are connected to Wifi? The problem for me is when I use wifi at home and leave (=no wifi available, I turn it off), the phone can't use internet using mobile data (wcdma in my case). Are you saying that you put wifi on even though there's no wifi connection available and then mobiledata works for you?
Anyway, thanks for your reply I really appreciate it!
Haha...sorry...
I mistyped that...
It should wrote - turn wifi off when you are leaving wifi area wait two seconds and then turn mobile data on.
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Droid Turbo WiFi problems

Having issues with my WiFi. Been doing it for a week or so. Every few days and now since yesterday my WiFi will all together quit working. Says connected but I get no internet and can't access my gateway with it. I have Xfinity internet and all the other phones and laptops work fine on it. But my phone just straight won't work on the WiFi unless I hard reset my phone. Tried DNS settings and static IP address and all. Multiple reboots of both device and gateway. Can't seem to find anyone else having this issue. Any thoughts from anyone before I take it to Verizon?
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Are you on the most recent update? The newest one fixes that problem.
I should be.
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wifi sucks on this phone. I don't get the disconnects but it is very slow to load anything and everything. Pictures, web pages, whatever. Doesn't happen to the other 15 devices on my network. LTE works fine
When it connects I have no problems with speed. Despite being up to date with software I have to reset every few days for it to work here lately. I've even hard reset my AP and checked the firmware on it and everything else works fine before and after. Its just this phone. I finally got it working again after a reset last night so if it does it again I'm just going to Verizon with it. I'm no IT specialist but I know enough to try different things and still no remedy other than hard reset.
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Believe it or not, I have this problem too. I'll be completely connected with nothing going wrong with my network, but I'll have no access to the internet. I'll go to my tablet or my roommate's phone and there will be no problems.
I'm still looking up other forums and Verizon as well to see what possibly could be up with it. If I find anything useful I'll let you know. It's pretty frustrating when I don't have unlimited data anymore like I had on Sprint. If I did I really wouldn't care to be honest, but Verizon's service has by far surpassed Sprint in Houston.
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I've noticed that when my device sits idle for long periods, overnight for example, while connected to my home WiFi there doesn't appear to be any throughput. It seems to be connected in every other respect. Toggling WiFi off/on sorts it for me though. I know that I've read that this is a reported bug that is to be fixed, but naturally, I've been reading so much at so many different sites, that I can't for the life of me recall exactly which site it was. I'm guessing that you issues are somewhat different than mine?
Yeah. I can toggle or reboot or reset my AP all day when it does this and it will never fix it. I tried for 2 days of different fixes I've seen online but the only thing that gets it back is a hard reset.
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Might be a fluke but just got home and no WiFi like I expected. Did a hard reset on my AP with the reset button instead of through my laptop by logging into it. Forgot network on my phone. Rebooted it. Connected and it was fine. Pain in the ass if I have to do it every day but if it works it works.
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I also recently started having this problem. Frequent disconnect / reconnect to Wifi with no data passing through. I had to shut off my mobile data because it was increasing my data usage at home.
I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?
trikotret said:
I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?
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I'm using an Netgear AC1750 router...No issues with Wifi at work.
I'm pretty convinced its the Xfinity access points. I don't have WiFi at work as I work in a shop, but the WiFi at my in-laws (Sudden Link) worked fine this weekend. I am now I'm having the same issue with my laptop all the sudden as well is why I am really thinking that it's their hardware and not mine. Never had this issue with AT&T when I had them. Had already switched to Comcast before I got the Turbo so I can't say with 100% certainty.
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Sounds like it could be....if you have another Wifi router you could try it and disable the AP on the Xfinity modem. On my network, only the Droid Turbo has trouble with WiFi. I've got 7 other devices on there that all work fine.
Never set up an external router on it. I as well have 3 other phones, 2 other laptops and 2 tablets that all work fine with it. Xfinity just hates the turbo. Lol My laptop I think was a fluke as it hadn't been turned on in a few days. I just think it didn't want to refresh the settings until I released/renewed, then it was fine. I'll find out tonight when I get home anyways.
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I also don't think its interference either. My father in law is an ex cop and radio operator. He has all sorts of repeaters and radios and all I haven't a clue about set up. If there was going to be any interference involved I'm pretty sure it would be there. Heh.
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Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.
jhmn7 said:
Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.
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Yeah. Reading through some of that I never have hanging issues. Mine would just flat out not work at some points. Other than hard reset on the phone I have only found 1 way to fix it.
1. Forget WiFi network and shut off phone.
2. Hard reset my AP with reset button on back of it.
3. When AP is finished rebooting turn on phone and reconnect to WiFi.
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I unchecked WiFI Optimization in Advanced Settings and web pages are loading a lot better than before. Latency lowered a bit. Worked both on 2.4ghz and 5ghz setup I have
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S6 edge is not connecting to the wifi automatically.

It looks like my device is not autoconneting to the wifi. I don't know the problem. I always leave my wifi on in my device. It used to connect automatically before, but not now I have been observing this since last 3 weeks. It only connects to wifi if toggle the switch on to off and again on. And if I go into wifi settings it starts searching. Is this a known issue or else something wrong with this device. I always keep the wifi smart network switch off.
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I have the same issue but it doesn't happen all the time. I usually notice it while I'm at work later in the day or when I get home and want to throw netflix on the chromecast.
Yes it's the same issue.
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Same issue here. For me it happens when I reboot the phone. When it turns back on it does not reconnect to the wifi network. In fact, it asks me for the password again like it never saved it to begin with.
But my phone doesn't ask for the password.
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Let me rephrase that. It doesn't reconnect and when I go to manually connect it asks for my password again like I've never connected before.
I have just reproduce the scenario, I am at my home and it didn't connect to the wifi (wifi is on). After seeing your reply I have turned of the phone (not robot button) and powered on the phone and that magically connect to my home without doing anything.
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Was definitely a problem with permissions, reinstalled after a wipe and no problems at all.
What did you exactly do can you give me steps to do what you have done.
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Opened flashfire and did a wipe and flash of cleanrom. Running perfectly.
So I have gone through the safe mode on s6 and everything is working fine and it automatically reconnects. The problem is with the apps we install. To my point android test app is getting this worse. I had ton of apps installed and don't know which one is causing the issue so I have to factory reset the phone. And tried to install apps one by one and this time the only I need the most and the problem is solved.
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Sony RX100 ii connectivity

Hi anyone have experience with connecting the n8 to this camera? Using the sony memories software it tries to connect but disconnects immediately. Any ideas folks.
I have an A5000 but i believe the method should be same.
When using wifi transfer i set it to wifi direct rather than through a router/access point (never had any success with using wifi router), when connecting directly to the camera the phone will complain about no internet access, make sure you pull the drop down and select stay connected anyways (otherwise the note may drop the connection so i can reconnect to your router that does have internet connection)
Found the solution I had to disable mobile data. Only found this out this by checking whether it worked on my tab s3 and it did so was a matter of deduction. Thx
bonerp said:
Found the solution I had to disable mobile data. Only found this out this by checking whether it worked on my tab s3 and it did so was a matter of deduction. Thx
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strange mine works fine with mobile data on, do you have the switch to mobile data when ever your wifi internet connection is slow or unstable turned on in the advance wifi options?
SteelPicori said:
strange mine works fine with mobile data on, do you have the switch to mobile data when ever your wifi internet connection is slow or unstable turned on in the advance wifi options?
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nope thats off. weird huh

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