Database Develop

Ring problem - solved??

OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....

Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.

I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!

This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew

that is odd - whatever is causing it then, it might be ringer volume related...

This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid

no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.

ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.

Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall

I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.

Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul

Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.

I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!

Perfect solution sickboy555 - I feel a right twit!!!!

no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!

fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????

Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.

you are the man,thank you.

Thanks. My incoming ring tone problem has been solved.

er...sorry..wat is the solution again?? i dun really get it...

Phone ring gone

Dear All,
For reason unknow, the phone ring gone. Vibrate mode work and if i select ring mode, vibrate comes out.
Have try the system setting. The ringtone function test mode also gone. No test tone can be played even for the default ring tone.
Any suggestion you can give me ? Hard resetting?
Thanks in advance

usually when my sound stops working i just have to soft reset so try that and also maybe a different ringtone

is this another of those headphone issues?
plug in and out your headphones several times, the X1 might think they are connected so doing this might solve it.
or just try turning the system volume up using the volume keys

​thanks will try so, if not, then hv my first hard reset !!!

Might also be file associations ...
My ringtone went silent and when I looked with a file explorer app all my mp3's were missing an association (clicking the file did not play it but gave a message saying no application is associated)
My solution was to restore the association -I used SKTools
Just thought it might be that ...worth a try

hard reset solve the problem and i also downloaded the latest software from se, now i can use EDGE to surf, much faster internet speed than before (can't remember the software version, but worth a try 2)

Bump
I have had the same issue for the last 2 days. I have tried everything I could think of and hard reset is not an option. Maybe someone has an idea about what's wrong?
Test mode doesn't work.
When I click "ok" to set the ringtone our favourite four-coloured wheel pops up, spins for a couple of seconds and then it reverts back to the ringtone settings screen.
I deleted my most recent apps and games. I tried different sound files, checked the associations, cleared all the junk from the phone, etc, etc.
Official UK R3A ROM.

Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.

Fahar Salleh said:
Facing the same problem previously.
What I did is increase the volume for both device & phone in speaker icon.
Noticed that I set the phone volume to the lowest range previously.
1. Device icon is for notification such as when you receive text msg.
2. Phone icon is for ringer volume.
Just tap on the speaker icon & you will see it.
Click to expand...
Click to collapse
lolz. That's the first thing we try.
I found that PhoneEx wasn't agreeing with the defaukt phone manager haha. Set the ringtone through the default manager as well, that is the solution. You can always uninstall PhoneEx, but I like it too much.

i have the same problem and found out that the media player cannot playback my sound files as well. The strange thing is, that i can play all the ringtones and sounds with the mort player...???
So it seams that the problem is caused by the media player, if i try to start the media player directly it doesn´t work either (without any error message).
Anyone an idea to solve the problem?
Many thanks in advance,
Hakamuri

One month ago, my X1 went back from support (case crack) but I noted that all sounds were gone (ring, music, etc): so they repaired the case but caused problem to the speaker. Of course it's in warranty and they fixed their fault: ready in only 2 days.

msolcia... did u kno what they did to fix it? i have same prblm after replacing my case....

Incoming Call Ringing Volume

Hihi,
I just recently updated my N1 to FRF83 on stock all the way and have started to experience a problem during my incoming calls and would like to ask if anyone else experiencing this as well.
Even after setting all volumes (notifications,ringing,media etc etc) to 100%, whenever I get an incoming call the phone doesn't ring and it only vibrates/LED trackball.
I've doubled checked that there isn't any contact-specific settings for ringtones and also tried using a volume control app to 100% all volumes. Also checked that its not a speaker problem cos the chosen ringtone plays alright on music players. Also tried both custom ringtones and default ringtones and there's no difference.
Been using my sister's phone to call my phone and the thing is that this situation is not consistent.
Sometimes it rings without any issue. Sometimes the ringtone rings for 3-5 secs and silences. Sometimes it does not ring while trackball/vibrate activates. Sometimes it does not ring and trackball/vibrate does not activate as well. The issue is equally inconsistent regardless of whether the phone is on standby(screen off) or active(screen on).
Thanks in advance if anyone can help

I have the same issue with the FRF91 build of Froyo. Looks like the Google forum has a bunch of people reporting this as well.
I'm going to try to go into recovery and clear the cache. If it doesn't work I'll wipe the phone and see if that fixes it.

[Q] Soft then Loud volume juimp in ringtones

I have a problem with my ringtone that is driving me nuts. When the ringer starts, it is very quiet for maybe a second or two and then suddenly goes to the full ringer volume. I would like it to start at the preset volume level and continie; i.e. get rid of the soft-then-loud and just keep the loud.
For additional background I used ringdroid to make a few ringtones from .mp3s. The original .mp3 and created ringtones created sound perfect played through a media player so it is not the files themselves rather something weird on the phone.
This is one of the last items for me in setting up my new system so please help!

You can't fix that. Its a standard Samsung thing that they do with all devices.. No way as of yet to get around it.

This is terrible! Isn't there a way to remove this setting? This is an Android device after all!

Fret not, my friend.
As there's no solution to the native ringing behavior, here's a workaround to help offset the first low ring by extending the time your phone rings before rolling over into voicemail.
1. On your phone, dial *#61# and click Send.
2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
3. Write down the number (including +1)
4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
5. Dial *#61# to verify that the new settings are active.
Dialing *#61# as instruction 5 suggests told me that my phone forwards to voicemail after 30 seconds.

I will give this a try. Any explanation for why this works?

Adaptive13 said:
I will give this a try. Any explanation for why this works?
Click to expand...
Click to collapse
Its not that it changes the tone like he said. All this does is make your phone ring for a longer period of time. I think the default is 20 secs.. using the settings above you extend that time by 10 more secs of ringing which helps so you can catch the phone. You still aren't stopping the actual soft first ring.

Exactly. This used to be changeable only via AT&T until I discovered the procedure elsewhere. Helps alot.

Hmm. This is not quite what I was looking for; I want to hear the beginings of my ringtones! Does anyone know the exact time the ringtone is softened? I guess I could use an .mp3 editor and bad nothingness to the beginning...

I downloaded audacity and put some blank space in the front of each one of my ringtones. 2 seconds seems to be the perfect amount of dead time for the ring to come up at full volume. This is actually kind of nice now vecause it gives me two seconds to reject the call before it starts making noise, so if I am in a meeting or something and forget to turn the ringer off (never happens I can dump the call.

Thanks Jack45, worked perfectly!

[Q] No ring sound volume on incoming call

I have had my Z3c about 6 weeks (US- AT&T) and I really enjoy everything about this phone. However, recently the phone quit ringing audibly when I have an incoming call. When I get a call, the screen comes on and shows that I have a call, the phone vibrates like it always does and the LED flashes bright white. But no sound, no ringtone. Actually - a very quiet ringtone, like through the small phone receiver speaker maybe. All other notifications sound out normally: SMS, email, alarms all work fine. Speakerphone works fine. Only incoming calls have no ring volume. Of course, I have checked the volume settings and have the ringtone & notifications volume slider wide open. I have changed ringtones, adjusted every sound and volume setting on the phone to no effect. I turned 'OK Google' off since I have read that in listening mode, OK Google can impact speaker output. Nothing had any effect. I have searched across the internet and haven't found any answer and no one mentioning this issue with the Z3c.
I did find that the exact same issue happened with the Z1 and Z1c when they got the KitKat update in early 2014 (http://www.androidcentral.com/sony-fix-coming-xperia-kitkat-audio-bug ) but i don't find any resolution discussed so I expect that Sony fixed that with an update.
My next step is a hard reset but I can't do that before the weekend so I thought I would throw this out to see if anyone else has the issue or - better yet - a solution.
One thing I am going to try is the stereo sound mod for the Z2 ( http://forum.xda-developers.com/z3/general/z2-stereo-sound-mod-incoming-calls-t2921840 ) if the hard reset doesn't work.
EDIT: 10/30/14 - I continued to try different things with the no-ring-volume issue. I took the time today and did a factory reset including erasing internal storage but that didn't help. In addition to what I described above I found the following:
- on an incoming call, the speakerphone does not work. If I turn on speakerphone, the caller can hear me but I cannot hear them. If I turn off speakerphone, everything is fine (I hear the caller in the earpiece, they hear me).
- I have LED set to off so it should not come on except for charging. But it flashes - fast and bright white - on an incoming call. This may not be part of the issue but I have never seen it flash before on incoming call. Maybe I notice it now since I have been staring at my phone while making dozens of calls to myself from another phone to figure this out.
- External speakers do work fine, I can play music, video, etc. and it all sounds fine.
So...any ideas?

I would try setting it back to a default ringtone. It may be having an issue with the one you are using. This is assuming your issuing a custom ringtone.

CollinsJ - Thanks for the response but I have tried many of the ringtones, including the default. I was actually using the default ringtone when the problem started. I am going to edit the original post to include a few more things I learned today related to this problem.

Maybe it's time to take it in for repair.

I have the same problem with my Z3, did you find a solution for that??

z3 sound
Same here. i downgraded to kitkat, no effect.
on sony forum there is a ton of people with this issue.
I got Z3 dual, incoming ringtone volume is terrible and speakerphone volume is lower than speaker for ear.
I rooted but i found no patch to fix it.
Viper4Android doesnt help
Any ideas?

Hi,
I have a Z1 which had similar problem, phone would not ring when there was an incoming call. Tried setting to default ringtone, which didn't work.
The second thing I tried was restart the phone in safe mode, and tested it, and got the incoming call ring. After that I restarted normally and it is now working. Don't exactly know what it did but it works now.

Press volume key up then choose sound. Sometimes it has been set to priority.

It worked for me!
patelsk
Thank you. I restarted my phone in safe mode, like you said, and all works fine.

I have had my phone 2 years and yesterday it stopped ringing and the alarm doesn't ring either, help please

No ring sound volume on incoming call
hi Lynne rickaby, have you solved the F...k issue with the incoming sound tone?
I have an sony xperia z3+

I bought xperia st26i phone. incoming call appear, can answer, but ringing sounds not comes out. vibration also work. when i play a media file, it plays. but sound not come out. i successfully make the factory setting function also to settle it. but all my effort going vain. how to solve it. please help me