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UPDATE: At this time Sprint won't activate 32GB N5s, 16GB OKAY.
They won't activate until their launch date, that is if they will even activate play store bought phones at that date.
Thankfully I picked up a tmo pre paid sim so I can use it now.
Screw you Sprint. Please contact customer service and email Sprint exec offices, the more they hear from us the better.
Their willingness to send me a USIM card for free for my Nexus 5 leads me to believe they will activate them.
[07:43:37 PM] me: And to confirm its for the new Nexus 5 please.
[07:43:53 PM] Sprint: Yes, that is what I have.
[07:44:02 PM] me: Ok thank you
[07:44:50 PM] Sprint.: You are welcome, I am almost complete. I have placed the order. Your expected delivery date is....
Now the 8th that might be another story.... I'll have both the card and phone tomorrow, hopefully.
I am on the phone with them now. They seem to be doing it but we are not done yet. The local sprint store was 0 help as they do not stock the Sim cards.
Untrue I got mine activated. But I used the sim from my note 3. And I ordered a sim online.
Sent from my Nexus 5 using Tapatalk
laestrella said:
Untrue I got mine activated. But I used the sim from my note 3. And I ordered a sim online.
Sent from my Nexus 5 using Tapatalk
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^ Bragger
Did you do it thru the Sprint website? To activate.
Really.... because they flat out said they cant do it period since the N5 isnt in their system.
It's Sprint, if you've been a customer long then you should know YMMV, and you are almost always required to call back multiple times to yield results. While Sprint support has GREATLY improved, it usually takes a few attempts before you reach a technically inclined, competent, and willing representative. IMO and in my experience. :good:
wow, if this is true and they won't activate my phone in store i'll be paying my ETF on the spot to clear my old phone's ESN. (which truthfully is the only reason i wanted to activate the new phone anyway, so i could sell my iPhone to pay for the ETF to go to T-Mobile)
i am not a bit surprised, and won't be surprised if they tell me the same thing tomorrow. ridiculous.
I went through the hole process.
Dear Ben Cantrell,
Thank you for contacting Sprint. It was my pleasure serving you today. We’re so happy you picked us, now we want to make sure you’re happy with this experience.
• Equipment Order: Your order request for a SIM Card and your order number is xxxx-xxx-xxxxxx
Sincerely,
Kimberly
(23726213qk060145xxx)
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I called 1-888-226-7212 and selected option 2. That got me through to some one in BusinessECare24. I told her the issue and she was super helpful. She even said she would give me a follow up call after my SIM arrives and make sure i didn't have any other issues.
---------- Post added at 07:08 PM ---------- Previous post was at 07:06 PM ----------
BamAlmighty said:
Really.... because they flat out said they cant do it period since the N5 isnt in their system.
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The first person i talked to said the same thing. I called around and got in touch with others and got it figured out.
---------- Post added at 07:10 PM ---------- Previous post was at 07:08 PM ----------
lolcopter said:
wow, if this is true and they won't activate my phone in store i'll be paying my ETF on the spot to clear my old phone's ESN. (which truthfully is the only reason i wanted to activate the new phone anyway, so i could sell my iPhone to pay for the ETF to go to T-Mobile)
i am not a bit surprised, and won't be surprised if they tell me the same thing tomorrow. ridiculous.
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They cant activate them in stores at all as the stores don't stock the SIM cards. They come with the phones that require them. Per the person i spoke with the stores that will be receiving the Nexus 5 will receive a SIM to go with it.
ricersniper said:
They cant activate them in stores at all as the stores don't stock the SIM cards. They come with the phones that require them. Per the person i spoke with the stores that will be receiving the Nexus 5 will receive a SIM to go with it.
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Click to collapse
thanks, good to know. sucks for sprint, looks like i'll just go to the t-mobile store then instead of waiting X number of days for a sim card.
kind of annoying i'll have to wait for my ETF nonsense to settle until my ESN on the old phone clears, but oh well. hello, LTE
ricersniper said:
I went through the hole process.
I called 1-888-226-7212 and selected option 2. That got me through to some one in BusinessECare24. I told her the issue and she was super helpful. She even said she would give me a follow up call after my SIM arrives and make sure i didn't have any other issues.
---------- Post added at 07:08 PM ---------- Previous post was at 07:06 PM ----------
The first person i talked to said the same thing. I called around and got in touch with others and got it figured out.
---------- Post added at 07:10 PM ---------- Previous post was at 07:08 PM ----------
They cant activate them in stores at all as the stores don't stock the SIM cards. They come with the phones that require them. Per the person i spoke with the stores that will be receiving the Nexus 5 will receive a SIM to go with it.
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So this needs to be handled online or by phone if we purchased from the play store? Ugh I'm more inclined to switch as each day passes...
Sent from my SPH-D710 using XDA Premium 4 mobile app
http://productforums.google.com/forum/#!topic/nexus/pWGKq9bZfB4[1-25-true]
Yup, just got back from a Sprint store and they seemed clueless about it, didn't have any SIM cards. So now I'm at a bar to watch the Bears game and tethering my Nexus 5 to my Evo 3D, heh.
mattcoz said:
Yup, just got back from a Sprint store and they seemed clueless about it, didn't have any SIM cards. So now I'm at a bar to watch the Bears game and tethering my Nexus 5 to my Evo 3D, heh.
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thanks man, good to know. just saved me an hour or so tomorrow morning :good:
Did anyone get their nexus directly from the sprint store? I called them Friday morning to order mine
Sent from my SPH-D710 using xda app-developers app
just use the online activation
lolcopter said:
thanks, good to know. sucks for sprint, looks like i'll just go to the t-mobile store then instead of waiting X number of days for a sim card.
kind of annoying i'll have to wait for my ETF nonsense to settle until my ESN on the old phone clears, but oh well. hello, LTE
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Click to collapse
They overnighted me mine for free. I am cont complaining.
They better get this fixed. I'd like to know who the Sprint spokesman was that said Google Play customers would have "no problem" activating their phones on Sprints networks. Get the the 32GB IMEI in the system.
Sent from my SPH-L710 using XDA Premium 4 mobile app
cephaus said:
Did anyone get their nexus directly from the sprint store? I called them Friday morning to order mine
Sent from my SPH-D710 using xda app-developers app
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They wont have them available until the 8th. As of today the stores i have spoken with they haven't received any yet. They are expecting them tomorrow through the 7th.
got my 16GB nexus 5 that i ordered from the play store activated on sprint today, i started at sprint.com and had to finish the activation process in an online chat with a rep, I am also a sprint employee for any others wondering if you can activate one before it is available for ewd lines, i used a SIM card from a galaxy S4 that was returned to my store that worked fine
noticed US Celluar finally started selling all versions of Nexus 6 in both colors, anyone know if these are locked to US Celluar or can we work around this, especially since they offer prepaid where you can just buy phone outright(for a little bit more $ though)
I am thinking of giving it a try...
Don't know when I may get my 64gb from T-mobile... already have a 32gb.... I guess if it doesn't I can just return within 15-days... thinking of doing it....:good:
xxfirerican said:
noticed US Celluar finally started selling all versions of Nexus 6 in both colors, anyone know if these are locked to US Celluar or can we work around this, especially since they offer prepaid where you can just buy phone outright(for a little bit more $ though)
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questions go into q&a, not general. people look to answer questions there, not here http://forum.xda-developers.com/nexus-6/help
Crap!!!
i am not in a us - cellular area to ship to... sucks......
thought i hit button saying its a question can someone move this thread for me so i can get proper answers
xxfirerican said:
thought i hit button saying its a question can someone move this thread for me so i can get proper answers
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i sent a request in already, since we cant move them ourselves :angel:
Don't know how to confirm...
in the comments of the article below.... this is the only shred of evidence that it may not be... however they checked with a US Cellular CSR... so no telling if they were just reading a stock answer or what... someone physically doing the SIM swap would have to confirm as I am not confident... The other factor to is that it may work going to say t-mobile or att and not sprint or verizon or even vice versa... really need one in hand to test...
http://www.droid-life.com/2014/12/08/nexus-6-in-blue-or-white-available-to-order-from-us-cellular/
mahst68 said:
in the comments of the article below.... this is the only shred of evidence that it may not be... however they checked with a US Cellular CSR... so no telling if they were just reading a stock answer or what... someone physically doing the SIM swap would have to confirm as I am not confident... The other factor to is that it may work going to say t-mobile or att and not sprint or verizon or even vice versa... really need one in hand to test...
http://www.droid-life.com/2014/12/08/nexus-6-in-blue-or-white-available-to-order-from-us-cellular/
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I asked the guy to show us some more proof so here it is
https://disqus.com/by/disqus_fm4h9UoGtm/
I think this is the way I am going to go since I want a white 64gb variant
LakerFam0824 said:
I asked the guy to show us some more proof so here it is
https://disqus.com/by/disqus_fm4h9UoGtm/
I think this is the way I am going to go since I want a white 64gb variant
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Click to collapse
So just to re-clarify the Nexus 6 purchased outright from US Cellular is unlocked, free of any carrier branding (on the actual phone and in regards to software)? It is the same as a Google Play ordered phone, correct?
Confirmed 2 Sources
spartanm99 said:
So just to re-clarify the Nexus 6 purchased outright from US Cellular is unlocked, free of any carrier branding (on the actual phone and in regards to software)? It is the same as a Google Play ordered phone, correct?
Click to expand...
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Yes this is the second source that has confirmed this... (found confirmation on Nexus 6 reddit sight as well by a user) however there are things to consider:
1. You have to live in a US Cellular area to buy over the phone or online outright. Billing address & shipping address must be in US Cellular Coverage Area
2. If you address is not in a coverage area, then you must go to the closest US Cellular Store to buy if they are carrying it in that store... for me its 2 hours away so I doubt I will do it at this point... still considering it over the weekend. This also means that they must let you buy it outright as I heard you can hit a roadblock if they just don't want to sell it to you.
Good Luck Anyone Trying... I am going to try to confirm the stock at the nearest store to me... Doubt they have the magic white elephant (64GB in White):silly:
Called my Closest Us Cellular Store.... Tell me you haven't heard this before... None in-store, insufficient quantities at launch, stores won't have them for awhile.....:crying:
I've got mine and I'm on US Cellular. Got it on the 10th. I was the first person to ask because they didn't even know if yet had it yet. Just be persistent about asking if they have it. They had to go look in the back to see if they had it. I'm not sure about it being carrier locked because I don't have a reason for switching...
Nexus 6
Can anyone with a US Cellular Nexus 6 confirm that the phone is SIM unlocked? If so, is this true even if the phone was purchased with a 2 yr contract subsidy? Thanks for your help!
So I've been playing with my Nexus 6 (I am the original owner) for a while, and recently PCS'd to South Korea for 3-5 years.
AT&T suspended my wireless service under the Soldiers/Sailors Relief Act, which basically suspends my service for $.01/mo.
Now, AT&T also allows you to unlock your device so that you can use a local SIM in the country you are stationed, however their online support unlock request form does NOT recognize my IMEI???
Is it even remotely possible that flashing other radios/bootloaders/roms can potentially modify the IMEI? If so, how can I go about getting the original IMEI restored? I believe I flashed the Google-Fi rom/radio/bootloader most recently. Should I flash back a stock LMY47E or something like that with radios etc.?
I don't normally ask questions like this, but it has stumped me for the last 4 days and I've done lots of searching with no results. My google-fu sucks apparently.
Thanks in advance.
Nope. Does not change any of the IMEI info. I actually ran into the same thing with AT&T on my old Note 3. The reason it does that is because it ineligible to be unlocked through them. However, cellunlocker.net is great for unlocking phones.
AFAIK, Flashing Radio/Kernel/ROM wont change ur IMEI. I strongly suspect that the issue is on the ATT side not your IMEI.
Sent from my Nexus 6 using Tapatalk
Holy smokes that was a fast reply!
I actually tried cellunlocker.net first, and they said that they couldn't find that IMEI in their database, and that if I wanted to wait a few additional days they would scrub other databases?
Should I have waited for them to scrub additional databases? I already got my refund back
EDIT: I do find it strange that they wouldn't unlock it or that it's not eligible though. It DOES have their branding. LOL.
There are other sites too. I would have let them scrub other sources.
Depends on how long you have had the phone and if it's financed or still in a 2 year contract.
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And it's likely ineligible because of the suspended service. Regardless of your military status. I had issues with phone companies doing that when I was in the Army stationed in Germany.
Thanks. I'll give another site a shot and be more patient with it. Hell I haven't been able to use the phone since the beginning of June, I can wait a few more days. HA.
Have seen it before on another thread here. It is ATT being an ass. They will say they can't even find IEMI till the device is payed off. Think other poster had to contact FCC. Hope you can work it out and thanks for what you do for the rest of us.
cliff p said:
So I've been playing with my Nexus 6 (I am the original owner) for a while, and recently PCS'd to South Korea for 3-5 years.
AT&T suspended my wireless service under the Soldiers/Sailors Relief Act, which basically suspends my service for $.01/mo.
Now, AT&T also allows you to unlock your device so that you can use a local SIM in the country you are stationed, however their online support unlock request form does NOT recognize my IMEI???
Is it even remotely possible that flashing other radios/bootloaders/roms can potentially modify the IMEI? If so, how can I go about getting the original IMEI restored? I believe I flashed the Google-Fi rom/radio/bootloader most recently. Should I flash back a stock LMY47E or something like that with radios etc.?
I don't normally ask questions like this, but it has stumped me for the last 4 days and I've done lots of searching with no results. My google-fu sucks apparently.
Thanks in advance.
Click to expand...
Click to collapse
graydiggy said:
Nope. Does not change any of the IMEI info. I actually ran into the same thing with AT&T on my old Note 3. The reason it does that is because it ineligible to be unlocked through them. However, cellunlocker.net is great for unlocking phones.
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Click to collapse
prdog1 said:
Have seen it before on another thread here. It is ATT being an ass. They will say they can't even find IEMI till the device is payed off. Think other poster had to contact FCC. Hope you can work it out and thanks for what you do for the rest of us.
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Click to collapse
Actually, the AT&T online tool nearly always returns an "IMEI unrecognized" message for our N6. If you call them, you will have no problem getting a free IMEI code directly from AT&T. Been there, done that....
cam30era said:
Actually, the AT&T online tool nearly always returns an "IMEI unrecognized" message for our N6. If you call them, you will have no problem getting a free IMEI code directly from AT&T. Been there, done that....
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No idea that was an issue! And I just paid for another service. =| well I'll call ATT in the morning anyway to see what they can do. Thanks for the suggestion. This G4 is okay, but man do I miss my nexus. So clean and snappy.
cliff p said:
No idea that was an issue! And I just paid for another service. =| well I'll call ATT in the morning anyway to see what they can do. Thanks for the suggestion. This G4 is okay, but man do I miss my nexus. So clean and snappy.
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Click to collapse
You can also email AT&T tech support if that's more convenient.
cam30era said:
Actually, the AT&T online tool nearly always returns an "IMEI unrecognized" message for our N6. If you call them, you will have no problem getting a free IMEI code directly from AT&T. Been there, done that....
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Click to collapse
They won't give it to you if you are still withing a 2 year contract, or on a finance plan. Been there done that...
graydiggy said:
They won't give it to you if you are still withing a 2 year contract, or on a finance plan. Been there done that...
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You are correct, for us civilians. But I understand that the OP is in the military, being posted overseas. They will do it under those circumstances.
cam30era said:
You are correct, for us civilians. But I understand that the OP is in the military, being posted overseas. They will do it under those circumstances.
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Again... Been there done that. Had trouble with them. They are complete pricks when it comes to giving out the code. I have always found it easier to either pay for an unlock or use another method. He could try contacting them, but it will take a few days to process the request and in my experience, they need orders to show the duty station and even then may deny the request. I even had one moron tell me no right off the bat. When asked why, he was like "because national security". I laid into that jackass about how stupid he was and how much BS I knew he was feeding me.
graydiggy said:
Again... Been there done that. Had trouble with them. They are complete pricks when it comes to giving out the code. I have always found it easier to either pay for an unlock or use another method. He could try contacting them, but it will take a few days to process the request and in my experience, they need orders to show the duty station and even then may deny the request. I even had one moron tell me no right off the bat. When asked why, he was like "because national security". I laid into that jackass about how stupid he was and how much BS I knew he was feeding me.
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Well that certainly sucks. And their policy says the will SIM unlock for military personnel stationed overseas. FWIW, I had no problem getting an unlock code from them, but my N6 was paid off.
cam30era said:
Well that certainly sucks. And their policy says the will SIM unlock for military personnel stationed overseas. FWIW, I had no problem getting an unlock code from them, but my N6 was paid off.
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Click to collapse
You know how it goes. "we say one thing then do the exact opposite" lol
Well its unlocked via the 3rd party service I paid $10 for
For the record, I'm military affiliated as an Army Civilian, but prior service military as well. ATT already has my orders on file as they required them in order to suspend my account for $.01/mo.
At least I have a fully functioning N6 again! Thanks everyone.
Glad to hear. Thanks for your service active or not. :good:
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
bump, anyone?
Heading into the store today, but want to be armed with as much info as possible.
All devices should work on all networks, they are lying to you if they say it's not going to work.if
If they decline to give you a SIM and you already have a sprint phone with a SIM card, just put the SIM in your nexus. If your SIM is too big for the nexus, but a SIM cutter for $5 from amazon or eBay to cut your SIM to fit the nexus.
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
jst07 said:
I'll keep updating this thread for reference if anyone else has a similar problem.
I went to the Sprint store today and the people there, at least my local one, are so much more helpful than customer care reps. Anyway, they were not able to activate it in the store either. Their system wasn't 100% explicit in giving the reason, but the guy I worked with believe the ESN to be in their system, but the phone was active on a 3rd party carrier (one of the smaller carriers). Since it was an Amazon Warehouse deal and appeared to be an open box, this is entirely plausible that someone activated and returned the phone. Him and another employee at the store said Amazon phones should activate no problem, so I am returning mine for a new one.
I did run an ESN check though Swappa, and they show it as clear and ready to activate, so it is hard to say what is really going on. I contacted Amazon and I have a BNIB replacement coming for mine, so hopefully all should be well.
I don't know if this applies to my situation since the Sprint store thought the ESN was in their system already (and several articles I've seen state that Sprint has whitelisted devices not from Sprint or Google Play), but here is some information from the SprintAMA account on reddit they may come in handy for someone about activating a non-sprint nexus. https://np.reddit.com/r/Sprint/comments/2mpr7s/update_regarding_the_nexus_6_from_motorola_on/”
Click to expand...
Click to collapse
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
simms22 said:
any us bought n6 WILL work just fine on sprint. if they are telling you no, then they are just clueless.
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Click to collapse
Yep. I've dealt with poorly trained customer reps with Verizon before as well. The first guy I spoke with (which was on Sprint Chat) was pretty explicit that the phone had to be from Sprint. The next person I spoke to on Chat didn't really offer much information, other than suggesting I go to a store. The guys at the store were super helpful and said it shouldn't be a problem. It seems that in this case the phone may be already active on another network, but hard to say for sure. We'll see how it goes when my replacement gets here Saturday.
PolishDude said:
can you not request a sim card from sprint? do they not give those out? seems like people have this issue on sprint and verizon
Click to expand...
Click to collapse
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
jst07 said:
I've seen others had problems getting a SIM from Sprint. When I first came to Sprint I bought an LG G2 from Swappa (Sprint variant LS980) and they gave me a SIM with no hassle. I had cut down my SIM from that phone for the N6 but they went ahead and gave me a new one anyway* and said they'll give me one any time.
*A new nano sim for the replacement N6 when I receive it. I'm just letting my LG limp by without LTE until then.
Click to expand...
Click to collapse
post in the sprint reddit :https://www.reddit.com/r/Sprint/
the mods are helpful and some employees there may be able to direct you. corp stores should be able to assist too.
When I got my N5, I had to go through 3 sim cards before I got one to work. Sprint CS is so behind the times when it comes to new technology, IMO.
Got my new nexus in today and activated without issue. Sprint wouldn't let me activate online for some reason so I took it to the store and it went fine.
This phone kicks ass btw
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
zikronix said:
the store needs to put a click it ticket in to add the esn to their network, takes about 48 hours, and youll need a sim from them which the store can order or customer care can order.the part number for the sim is SIMGLW426C
Click to expand...
Click to collapse
orangekid said:
Yeah sprint is a pain to activate devices not bought in their store, I've had friends with similar issues but with a Nexus 6 they've always been able to get it in the end.
Just a hassle...
Click to expand...
Click to collapse
For whatever reason I couldn't activate the phone myself online, but the store was able to in about 15 mins. Glad I didn't have to wait a couple days for a click it ticket to go though.
You should request an invitation to the Google Project Fi! Then you can use both Sprint and T-Mobile as well as WiFi for calling. I'm just porting an unlimited data Verizon number over to Fi...
Sent from my Nexus 6 using Tapatalk
jst07 said:
I am trying to activate an N6 from Amazon on Sprint, and they are saying only Sprint devices can be activated. Maybe I didn't do enough homework before buying this, but is that correct? I was under the impression that unlocked phones could go anywhere*. Can someone confirm before I send my phone back to Amazon?
Thanks!
*any major US carrier, btw mine is the XT1103 variant
Click to expand...
Click to collapse
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. I'll keep looking, I think you can probably activate, but you won't get LTE.... I'd send it back... or sell it.
Click to expand...
Click to collapse
I appreciate the help, but this has been resolved. For the record, the Nexus 6 from Sprint or others absolutely works on Sprint so long as it is the XT1103 North American model, including LTE and CDMA. The XT1103 is the same phone sold by Sprint.
The original issue I had with Sprint had to do with my phone from Amazon being an open-box and previously/currently activated on another carrier.
shel692 said:
I'm trying to find the link, but Project Fi users were informed that the N6 model being sold on Amazon would NOT work because it lacked the appropriate Sprint radio. The model # was different tho... have you double checked yours?
Click to expand...
Click to collapse
its NOT a different model, its the same exact model. every nexus 6 that is sold in the united states is the exact same model, with the same radio, with the same available bands. and yes, it will work on project fi just fine. what you just said has nothing based in fact behind it. the only other version fir the n6, is the european/workd version, that isnt really sold in the united states, unless its in ebay or similar.
Hi. Just wondering if anyone knows of a fix. Traded my v20 for this op3t and I'm more than happy so far, but all I'm getting is hspa+ for data. Called att and they said they needed to make a case to get LTE enabled.
Anything I can do to enable it myself?
Will32 said:
Hi. Just wondering if anyone knows of a fix. Traded my v20 for this op3t and I'm more than happy so far, but all I'm getting is hspa+ for data. Called att and they said they needed to make a case to get LTE enabled.
Anything I can do to enable it myself?
Click to expand...
Click to collapse
Hey I have LTE on my op3t, that's weird maybe some network settings
Its an att issue with unlocked non att phones. If you tell them its an official att phone from your past LTE will work fine. As long as you have the correct US version and not the international or Chinese version.
My LTE on H2O(att) is amazingly fast. But they have no idea what phone im using because they never ask
954wrecker said:
Its an att issue with unlocked non att phones. If you tell them its an official att phone from your past LTE will work fine. As long as you have the correct US version and not the international or Chinese version.
My LTE on H2O(att) is amazingly fast. But they have no idea what phone im using because they never ask
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So how do I know if it's the correct us version?
Will32 said:
So how do I know if it's the correct us version?
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Hopefully you got it new from OnePlus and not from amazon or ebay or swappa. The LTE issue is probably just a nice benefit att offers its customers to keep you buying phones with att logos on them. Just tell them you went back to your old att phone and LTE will probably start working perfectly again.
954wrecker said:
Hopefully you got it new from OnePlus and not from amazon or ebay or swappa. The LTE issue is probably just a nice benefit att offers its customers to keep you buying phones with att logos on them. Just tell them you went back to your old att phone and LTE will probably start working perfectly again.
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Unfortunately it was Swappa, and it is Chinese. Luckily PayPal sided with me and I'm returning the phone to the seller. I'll be out the cost of shipping, but whatever. I'll be going to OnePlus website when the money is given back to me.
Will32 said:
Unfortunately it was Swappa, and it is Chinese. Luckily PayPal sided with me and I'm returning the phone to the seller. I'll be out the cost of shipping, but whatever. I'll be going to OnePlus website when the money is given back to me.
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Just go for the OnePlus Store , you wont have any problems! i have got mine 2 weeks ago.
Will32 said:
Unfortunately it was Swappa, and it is Chinese. Luckily PayPal sided with me and I'm returning the phone to the seller. I'll be out the cost of shipping, but whatever. I'll be going to OnePlus website when the money is given back to me.
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You got it from these guys didn't you?
TheWirelessCircle
954wrecker said:
You got it from these guys didn't you?
TheWirelessCircle
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No it was an individual. Won't put his name here. He claimed that he had LTE working just fine on at&t.
Will32 said:
No it was an individual. Won't put his name here. He claimed that he had LTE working just fine on at&t.
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Oh ok I hope everything gets resolved quickly for you
I think i got scammed on Swappa also. Mate 9 on Saturday buyer in the same state. Tracking shows only a shipping label was created monday morning. Seller and swappa are not responding I guess I have to contact my credit card company. What a lousy company with lousy sellers Swappa is
954wrecker said:
I think i got scammed on Swappa also. Mate 9 on Saturday buyer in the same state. Tracking shows only a shipping label was created monday morning. Seller and swappa are not responding I guess I have to contact my credit card company. What a lousy company with lousy sellers Swappa is
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That doesn't sound right. Swappa normally is very responsive when it comes to issues.
Sent from my ONEPLUS A3000 using Tapatalk
daniel4653 said:
That doesn't sound right. Swappa normally is very responsive when it comes to issues.
Sent from my ONEPLUS A3000 using Tapatalk
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I get the feeling they have no way to help me besides instructions for me to go start a dispute regarding the transactions. I'd rather they just refunded me instead of making me waste more time.
Got my OP3T yesterday
Went and got a new sim from ATT
Needed to be turned on and off, but LTE popped right on
I'm on totally vanilla 7.0.0 nug I believe, def vanilla whatever it is
954wrecker said:
I get the feeling they have no way to help me besides instructions for me to go start a dispute regarding the transactions. I'd rather they just refunded me instead of making me waste more time.
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My gut was right. The guy was a scam and swappa was extremely unhelpful. Took them forever to shut the guy down no matter how much evidence they had he was a scammer! Anyone know anyone who wants to do a story about how shady swappa is? I have so many screenshots and messages and saved web pages before they erased my messages. First and last time using swappa for sure
954wrecker said:
My gut was right. The guy was a scam and swappa was extremely unhelpful. Took them forever to shut the guy down no matter how much evidence they had he was a scammer! Anyone know anyone who wants to do a story about how shady swappa is? I have so many screenshots and messages and saved web pages before they erased my messages. First and last time using swappa for sure
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That's terrible. Sorry to hear it. My issue is resolved. Swappa was super fast to refund my $15 fee, and PayPal was quick to refund me. Ordered my 128 gb op3t from oneplus website last night. Should be here Thursday. Thought about holding out for the oneplus 5, but I didn't want to wait.
I also noticed that they just made separate listings for the different op3t models. Hopefully nobody else has to go through what I did.
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