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[Q] Cannot activate Moto X

How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.

lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
I went to activate online and the IMEI number they had listed for me didn't match the one I had on my new phone so I had to call. For some reason it took a little while. They asked me if I had done a "cross upgrade" I said no, was put on hold a few minutes and when the lady came back to the phone it was done.
I think I was on the phone with AT&T about 20 minutes.

We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4

herzzreh said:
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.

It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4

murso74 said:
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.

gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
Possibly because you can't have 2 sims related to the same number and I doubt many people would want to go phoneless for 4 days as a requirement.
lskeys said:
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
Click to expand...
Click to collapse
AT&T sales people are the worst and have no idea what they're talking about most times because they just get the specs and told what to sell more of. I'm pretty sure ATT wanted the exclusive to try and get away from AT&Apple sterostype

OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4

herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.

I'm moving from verizon...
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
Everyone,
I recently purchased the MOTO X as part of a new ATT plan, but want to be able to move my phone number over in order to avoid any convenience. I am told that it has to be done in store and then I was told that it had to be done over the phone. Noone knows how the hell to set this system up, but has anyone else had a similar experience with PORTING their phone over as well as the overall upgrade process or have they just been terrible in general.

gunnyman said:
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
Click to expand...
Click to collapse
Ask them not to activate it. Tmo always complied.

herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
That is too simplistic for at&t apple. They do not have the same nano sims here at this at&t store. They got an email in their updates that the new sims will come next week.

Well, today call Motorola. Nothing happened on their part. Asked for a RMA, he gives me an at&t number. The rep on the phone tried to activate it. Said the sim card has been activated. I had another sims card from at&t store yesterday. It had been activated also. So, she will overnight me(supposedly) sim I can use. When I got off work today, I decided to stop by the at&t store. One on the managers was helping me and the he said something about getting a memo that the nano sims the had was not the right kind. Suppose to be a little smaller. They will get some next week. Just don't know whet to believe. I inquired when my 14 day return windows starts? The day the phone ships was the answer. That was Tuesday. With the Labor Day Weekend coming, look like a week will pass before I can even use the phone. Then just one week to decide if I want to keep it. THIS IS CRAZY.

I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:

Rask40 said:
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Click to expand...
Click to collapse
Was this ATT or Moto?

ShamanicEnzan said:
Was this ATT or Moto?
Click to expand...
Click to collapse
AT&T.

Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.

lskeys said:
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
Click to expand...
Click to collapse
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.

qnet said:
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
Click to expand...
Click to collapse
I do not know what the problem was with activation. So, I sent the phone back. Once they get the phone, Motorola will send me a code to reorder..

I got scammed, is there anything I can do?

I'm on t-mobile and I recently traded my iPhone 5 for an HTC ONE. Everything was good for a couple weeks but I suddenly wasn't getting any cell phone signal. I went to the tmobile store where I was informed that the person I traded phones with had called and stopped paying on his account then Tmo blocked the phone. So now I have a perfect HTC one that can't get signal. Is there anything I can do? or am I just FUBAR

Absolutely nothing besides find him...beg or demand phone back what he did was trade you and then prolly did a insurance claim paid a small deductible got a new htc and sold it.. This is why its nowadays never good to trade people are actually very heaitant anymore...
Sent from my HTC One using xda app-developers app

lojak29 said:
Absolutely nothing besides find him...beg or demand phone back what he did was trade you and then prolly did a insurance claim paid a small deductible got a new htc and sold it.. This is why its nowadays never good to trade people are actually very heaitant anymore...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
When I went to the Tmobile store the guy that I talked to said that "you may wanna go on the internet there may be somebody on the internet that has figured out a way to get around this". Granted he didn't sound like he knew too much cause he wa spike "some people do that jawbreaking or jailbraeaking or whatever so I figure somebody is smart enough to figure this out"....I thought that changing the IMEI via software mods was illegal?

zcat84 said:
I thought that changing the IMEI via software mods was illegal?
Click to expand...
Click to collapse
It is and can't be discussed here.
Best bet is to track the guy down and hope he's decent about it. Other than that, you can put it up on eBay for parts. You'll make a few bucks back at least.
---------- Post added at 05:39 PM ---------- Previous post was at 05:24 PM ----------
Apparently it is not illegal, in the US, to swap IMEI numbers with a phone that you legally own. Therefore, you could possibly buy a cheap TMobile phone and cannabalize its IMEI number.
It could be possible to write this IMEI number to your phone, if you are s-off.
fastboot oem writeimei
Sent from my HTC One using Tapatalk

Report the iPhone you traded as stolen, that will get his attention when the carrier blacklists it.
Sent from a van down by the river.

cschmitt said:
Report the iPhone you traded as stolen, that will get his attention when the carrier blacklists it.
Sent from a van down by the river.
Click to expand...
Click to collapse
What he said. :good:

Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?

Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.

vhicke said:
Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.
Click to expand...
Click to collapse
A lot of networks share the block lists... I'm not sure that will work
Sent from my Nexus 10 using Tapatalk 4

vhicke said:
Just unlock the phone and sell for use with any other gsm network. They can only block a phone on there network so still good for any carriers with SIM cards.
Click to expand...
Click to collapse
No, there's a national blacklist that all the north american carriers share.

instigator008 said:
No, there's a national blacklist that all the north american carriers share.
Click to expand...
Click to collapse
Not in Canada.

vhicke said:
Not in Canada.
Click to expand...
Click to collapse
Canada too. Started October 1.
http://www.iphoneincanada.ca/carriers/canadian-carriers-national-blacklist-program-cellphones/

instigator008 said:
Canada too. Started October 1.
http://www.iphoneincanada.ca/carriers/canadian-carriers-national-blacklist-program-cellphones/
Click to expand...
Click to collapse
I guess if his HTC one is blacklisted he can check here if shows blacklisted then only good for parts
http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/

fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
I'm not real sure but the explanation I was given was that because Tmobile moved to the new model of not subsidizing phones that even if I traded my phone to someone else that other person is still responsible for continuing the payments on the phone that he traded to me.
So this dude stopped paying on his account and when he did he essentially stopped paying on his phone...I thought that when his phone got associated to my account (because we actually went into a tmobile store to trade) that I was essentially taking over the payments on his phone and he would be taking over the payments on my iPhone...But alas I was wrong

fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
Because the HTC One belonged to the original owner and he was making payments to T-Mobile.
Even though the IMEI was on another account being used it still belonged to the original owner and when he stopped making payments T-Mobile black listed the device.
I got burned on a GS3 last summer.
I had the phone on my account for 4 months and one day nothing.
For the OP he said the guy stopped paying T-Mobile the monthly installments. So this is not an insurance scam.
But in my case it was.
I found out you have 30 days to report a phone lost/stolen when its been on your account.
Then you have another 120 days to follow thru and pay the deductible. Once all the paperwork has been done and you paid the deductible the phone will get blacklisted.
So my GS3 which worked for 4 months is a good parts phone. Ill re-coup about 60% of my money selling it for parts. But i learned a lesson as well.

fachadick said:
Why did they shut off and block a phone that was on your account when he stopped paying on his account? What am I missing?
Click to expand...
Click to collapse
Wrong wrong once blocked even unlocked is useless across any gsm carrier
Sent from my HTC One using xda app-developers app

So after some research ( I figured out the date I added the phone and filtered throughout phone #'s of people I texted that day) I got the guys phone# and on one of his posts he put a first name (IDK if it's actually his or not). Here are his posts on CL just under the phone section ( I tried to add a screenshot). will the police actually try to help with this if I take them this info?

zcat84 said:
So after some research ( I figured out the date I added the phone and filtered throughout phone #'s of people I texted that day) I got the guys phone# and on one of his posts he put a first name (IDK if it's actually his or not). Here are his posts on CL just under the phone section ( I tried to add a screenshot). will the police actually try to help with this if I take them this info?
Click to expand...
Click to collapse
Try phoning him first and let him know that you're willing to go to the police unless you get your money back etc.

instigator008 said:
Try phoning him first and let him know that you're willing to go to the police unless you get your money back etc.
Click to expand...
Click to collapse
Is there a way to text him email him using his # (assuming it is still active) from my computer? I literally don't have a phone since my cell has been deactivated as of right now.

zcat84 said:
Is there a way to text him email him using his # (assuming it is still active) from my computer? I literally don't have a phone since my cell has been deactivated as of right now.
Click to expand...
Click to collapse
I would definitely go with a voice call over text/email. Call from work or borrow a phone. Emails are too easily ignored.

Who's going to try to snag one at best buy?

Thinking about getting there early on release day. Anyone know when bb will have it at the store?
sorry if there's already a thread on this [emoji1]

Looks like only 32gb versions are in store. Not sure about best buy and their inventory, but I'll assume they won't have the 64gb model.

Don't forget the worst buy tax if they have it.

Yeah if figured so about the gb. I'm not too worried about space so if they have one in stock I'll snag it. I must have lol. Horrible addiction this phone stuff. Lol

I'm looking to go this route but no one knows when they will have stock.
---------- Post added at 04:16 AM ---------- Previous post was at 04:15 AM ----------
Hoping they will have white as they have always had all color options on the past.

i was not aware it had been confirmed that best buy was going to carry it?

I read a couple of articles that said they would have it but not sure. I was just hoping they would

Nvrenough said:
I read a couple of articles that said they would have it but not sure. I was just hoping they would
Click to expand...
Click to collapse
Called a couple of them near me and they said within a week or two they'll have them. They're having a hard enough time getting them into T-Mobile retail stores.
I'm hoping for the best tomorrow since I have about 10 stores within 40 minutes of my house.
forsaken82 said:
i was not aware it had been confirmed that best buy was going to carry it?
Click to expand...
Click to collapse

So if BB carries the phone couldn't they activate it on a VZW plan? What would stop them from not being able to? This might be the only route for VZW customers.

TokedUp said:
So if BB carries the phone couldn't they activate it on a VZW plan? What would stop them from not being able to? This might be the only route for VZW customers.
Click to expand...
Click to collapse
It's not the only route, play store orders should activate on Verizon. I ordered mine directly from Motorola and asked customer service to double check, and was told it will work on Verizon, however it doesn't come with the nano sim.
Moto customer support:
06:11:50 PM] Krist Mathew: Regarding with your question. The Nexus 6 will work on Verizon.
[06:12:21 PM] Krist Mathew: That's the good thing for you. The status of your order is already Exported here in our system. It means, it's in the middle of assembling.
[06:12:52 PM] great! Does it come with the nano sim card, or do I have to get one from verizon? That's good to know, my account has a pending charge. Do you know when it will be shipped?
[06:13:43 PM] Krist Mathew: You should get the SIM card to your service provider. The schedule ship date is on 12/03/2014.

Me, I am. As long as they get the white model.

Tmobile RMA

I just received my RMA and it's a brand new nexus 6 in the box. I'm pretty sure the policy is to return just the device. Anyone have any insight? Am I supposed to return the cables as well?

Smallsmx3 said:
I just received my RMA and it's a brand new nexus 6 in the box. I'm pretty sure the policy is to return just the device. Anyone have any insight? Am I supposed to return the cables as well?
Click to expand...
Click to collapse
Lucky bastard

Just the device, they don't care about anything else. I've returned a few before and they told me to keep everything.

That's what I figured, extra turbo charger... Yes please

Was the first one you sent back toast? if it still worked I would have told them that it fell in the river lol use it as a WiFi device.
Sent from my Nexus 6 using XDA Free mobile app

I just sent my N6 back as well. The instructions said to keep all of the accessories, but put old phone back into sleeve the RMA phone came in. You are lucky to get a new phone. I got to wait over a week, for a refurbished device.

Word on the street is that experia z3 (maybe all Sony's) and the n6 are the only phones that get sent out a new device if problems occur.
---------- Post added at 04:12 AM ---------- Previous post was at 04:12 AM ----------
On T-Mobile at least.
---------- Post added at 04:14 AM ---------- Previous post was at 04:12 AM ----------
If I report my n6 stolen with T-Mobile could I still connect it with cricket or another carrier? I know atnt, sprint, T-Mobile and Verizon share the same black list so that won't work but what about other companies?

.BetaBoy said:
If I report my n6 stolen with T-Mobile could I still connect it with cricket or another carrier? I know atnt, sprint, T-Mobile and Verizon share the same black list so that won't work but what about other companies?
Click to expand...
Click to collapse
If you report a phone as stolen, it gets blacklisted. It will not be able to be activated on any carrier in the US.
I am struggling with why you would do this, and also why you would bring this type of question here (rhetorical...).

Smallsmx3 said:
I just received my RMA and it's a brand new nexus 6 in the box. I'm pretty sure the policy is to return just the device. Anyone have any insight? Am I supposed to return the cables as well?
Click to expand...
Click to collapse
So it was brand new with all accessories as it was when you originally got your first N6? Reason I'm asking I did an RMA last week Saturday and idiots at tmobile told me it would be used which didn't make sense since I was also told it would be coming directly from Motorola.

Got the phone today and it's refurbished that's some BS! I hate T-Mobile they're garbage!

SIM unlock

I have a brand new G6 in the box I want to give to my friend but T-Mobile says I need to put it on their network for a few months before they will unlock it. Pretty BS about it since I bought it outright and never once had a plan on it. I want to give it as new and don't want to open it. Saw some sketchy sites online and other posts here seem to be for different types of unlocks. He has ATT and just wants to use it there. Am I screwed?

Mine came with an app pre-installed that would permanently sim unlock it.

joedeuce said:
Mine came with an app pre-installed that would permanently sim unlock it.
Click to expand...
Click to collapse
Yeah they call come preloaded but apparently it won't work and you won't get the code unless its on the network and T-Mobile allows it from their end.

mdl054 said:
Yeah they call come preloaded but apparently it won't work and you won't get the code unless its on the network and T-Mobile allows it from their end.
Click to expand...
Click to collapse
Are you on TMO? If so, swap your sim card into it. Call them (611) and tell them the imei you want to unlock then run the app.
I just did that a few days ago. Also the handset must be paid off completely first.
Sent from my LG-H872 using XDA Labs

brossovitch said:
Are you on TMO? If so, swap your sim card into it. Call them (611) and tell them the imei you want to unlock then run the app.
I just did that a few days ago. Also the handset must be paid off completely first.
Sent from my LG-H872 using XDA Labs
Click to expand...
Click to collapse
I am on TMO and I would just do that but they told me I had to wait 40 days. Is this not accurate? I'm afraid of opening the box only for it to not work and I can't sell it as brand new in box anymore. Or is that all bs and it will just work immediately? I bought the phone outright in April.

mdl054 said:
I am on TMO and I would just do that but they told me I had to wait 40 days. Is this not accurate? I'm afraid of opening the box only for it to not work and I can't sell it as brand new in box anymore. Or is that all bs and it will just work immediately? I bought the phone outright in April.
Click to expand...
Click to collapse
They specifically told me they will unlock a phone immediately upon payment of its balance.
I dunno. I think policy is 40 days. But my customer service location is really good and rated #1 in the country. Otherwise I don't know. You should be able to get it unlocked, especially since you're a customer. Id even try yo use TForce. They're pretty awesome too
Sent from my LG-H872 using XDA Labs

I got a used LG G6 from ebay and Tmo rep said that the balance is not paid off so i can't unlock it. Should i use 3rd party to unlock it? I am seeing some places charge $100+ to unlock. It's not like the phone is stolen or anything. Should I just return the phone?
Jeremy

DeathBlimp said:
I got a used LG G6 from ebay and Tmo rep said that the balance is not paid off so i can't unlock it. Should i use 3rd party to unlock it? I am seeing some places charge $100+ to unlock. It's not like the phone is stolen or anything. Should I just return the phone?
Jeremy
Click to expand...
Click to collapse
I would return it. It is rather unscrupulous of the buyer to sell you a phone that has not been paid off.

And eventually, if it is not paid off it will be black listed and locked out of TMO network based on IMEI
Sent from my LG-H872 using XDA-Developers Legacy app

The 40 days is policy that the phone needs to be actually activated and working for the 40 day counter to start. They do not have to be 40 consecutive days, but 40 days of being alive, working and connected. The Op said that the phone was paid off, so that shouldn't be an issue for the op. Just the 40 day counter.

No need for 60 days continuous use on T-Mobile network. Insert valid T-Mobile sim card to register the handset at least once on their network. You can then take the sim card out (use with any T-Mobile MVNO or don't use it at all - your choice). After 60 days have passed, insert valid T-Mobile sim card again and use the unlock app to permanently unlock your handset. I've done that with my handset and it got permanently unlocked.

Hi there,
I've managed to unlock a T-Mobile G6 a few days ago, using a third party service. Specifically, here: https://www.unlockscope.com/unlock-lg-g6-032413
It was pricier than I was expecting, but anyway, it worked and now it's on AT&T.

androm3da said:
No need for 60 days continuous use on T-Mobile network. Insert valid T-Mobile sim card to register the handset at least once on their network. You can then take the sim card out (use with any T-Mobile MVNO or don't use it at all - your choice). After 60 days have passed, insert valid T-Mobile sim card again and use the unlock app to permanently unlock your handset. I've done that with my handset and it got permanently unlocked.
Click to expand...
Click to collapse
Do you know if the same SIM needs to be used after the 60 days (T-Mobile quotes 40 days), or can a different SIM be used? I ask because I purchased a T-Mobile locked phone from someone who had it activated after purchase but apparently not for long enough as I can't get it unlocked in the unlock app even though it's now been long enough. I didn't encourage the seller to put his SIM back in the phone at time of purchase and I don't have easy contact with him anymore. I do however know someone else with a T-Mobile plan but I don't want to try using a different SIM if that might screw with the day count. Might you have any insight?

I used a different T-Mobile sim from the one I initially inserted to register on their network.
It could officially be 40 days even though I waited 60 days instead. Was in no rush to unlock.
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---------- Post added at 12:09 PM ---------- Previous post was at 11:56 AM ----------
Also you have to meet certain terms and condition before you can unlock the handset. I.e. you can only unlock 2 devices per calendar year. The handset should be paid in full etc. There are some other requirements I don't recall exactly please look it up.
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androm3da said:
I used a different T-Mobile sim from the one I initially inserted to register on their network.
It could officially be 40 days even though I waited 60 days instead. Was in no rush to unlock.
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---------- Post added at 12:09 PM ---------- Previous post was at 11:56 AM ----------
Also you have to meet certain terms and condition before you can unlock the handset. I.e. you can only unlock 2 devices per calendar year. The handset should be paid in full etc. There are some other requirements I don't recall exactly please look it up.
Sent from my SM-N950U using Tapatalk
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Thanks for the info! One last question since I have to meet up with someone to get do it. Is it something that should work right after putting the SIM in or does it have to be in the phone awhile? All other conditions have been met as far as I'm aware so if what you're saying still works, it should do the trick.