[Q] note 3 running 4.4.4 issues - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

ok guys, i have a question for you. keep in mind that im new to the phone world lol. ok so a bout a month ago i wanted to unroot my phone but for some reason the tar files on sammobile wasnt working right. so i came on here and downloaded what i believed to be the file that i needed to go back to stock. after i used odin and the phone rebooted it automatically notified me that i had a update. after i accepted the update and it rebooted, it again notified me that i have yet another update. so after this happened i noticed that my phone was updated to 4.4.4 kitkat which would be great exept for the fact that it keeps freezing and when i am on wifi i have a problem getting phone calls aswell as text messages. also when i disconnect from wifi i have to restart the phone to get any data back. is there anything that i can do? is it possible to go back to 4.3 or even 4.2.2? any help would be very much appreciated.

Take a screenshot of your "about device" section so we know what build you're on please!

440bro said:
Take a screenshot of your "about device" section so we know what build you're on please!
Click to expand...
Click to collapse
hope this helps. phone is acting up big time.

hellrazr209 said:
hope this helps. phone is acting up big time.
Click to expand...
Click to collapse
Well, that's a T-Mobile phone and you're in an AT&T forum so...

Related

BIG Mess up after update

This morning I made an update via LG Pc Suite. The update was a large one but could not "see" what it was. My phone is rooted. After the update was finished I have lost root rights, lost the nvidia app, all pre installed games, I have rooted the phone again, tried to install rom manager and restore a back up made a week ago but also not working. The phone kept giving a failure notice when trying to run Titanium back up. I eventually did manage to manually install the last back up from recovery, but now phone is stauck on LG boot screen. Any help please. I think the only difference after the update this morning was the V10d instead of the V10c. thank you for your help.
Maliacrete said:
This morning I made an update via LG Pc Suite. The update was a large one but could not "see" what it was. My phone is rooted. After the update was finished I have lost root rights, lost the nvidia app, all pre installed games, I have rooted the phone again, tried to install rom manager and restore a back up made a week ago but also not working. The phone kept giving a failure notice when trying to run Titanium back up. I eventually did manage to manually install the last back up from recovery, but now phone is stauck on LG boot screen. Any help please. I think the only difference after the update this morning was the V10d instead of the V10c. thank you for your help.
Click to expand...
Click to collapse
Anyonw any help please??? I have tried installing a new rom but when it opens the zip file it returns BAD.. Very frustrated... dont have phone.. PLEASE.....
i have found the solution. You can close this thread.
Well, mind sharing with us?
In case someone runs into this problem as you have?
.:george:. said:
Well, mind sharing with us?
In case someone runs into this problem as you have?
Click to expand...
Click to collapse
I wouldnt have left you like that.
Well the solution was found here: http://www.usp-forum.de/lg-p990-opt...-lg-p990-optimus-speed-flashen-anleitung.html
Its in german but basically it says no more than things which are common sence to all devs but for a guy like me its like rocket sience. Its the smartflash procedure with a german rom.
The bad thing is that I have lost at least 6 hours of my life only to found this tiny little program that does wonders. Anyway I am really pissed off with LG because the rolled out an update (be careful out there with LG PC suite) which basically messed up my phone.
Cheers.
Well, 2 my experiments with official LG update ended up with "bricked" phone where only SmartFlash helped. I strongly discourage anyone from using it
This morning i tried searching for a new phone software update via LG PC suite and I got the notification that there is an update for the phone. Undortunately I cannot "see" what the hell this update is for. As I mentioned on the first post above, this is a rather large update. Does anyone know what this could be? Could it be a LGE Version (V10d)?
Maliacrete said:
This morning i tried searching for a new phone software update via LG PC suite and I got the notification that there is an update for the phone. Undortunately I cannot "see" what the hell this update is for. As I mentioned on the first post above, this is a rather large update. Does anyone know what this could be? Could it be a LGE Version (V10d)?
Click to expand...
Click to collapse
I have called LG customer service to ask them what this update is.. "If your phone is working properly you should not do the update" he said to me.... Sorry? Why do you release an update then?? "This is made automatically, the phone always finds updates"... so why didnt it find last week? "Well this may be a problem with your PC" What???? are you crazy? So you are telling me that when the 2.3 rolls out I shall not do the update becaue my phone works fine? "Yes Sir". I want to know what this update is... "This is the call centre sir, we do not know"...
Well If there is one reason to change the phone it would only be because of the customer service and their unreliability...
Customer service is everywhere the same,at least they picked up your phone
And yes, they dont have these informations usually, and getting them when responsible project does not issue any changelist is problematic. Its more like project management
issue , which should not be big suprise considering all the troubles...
Sent from my LG-P990 using Tapatalk
mikee2185 said:
Customer service is everywhere the same,at least they picked up your phone
And yes, they dont have these informations usually, and getting them when responsible project does not issue any changelist is problematic. Its more like project management
issue , which should not be big suprise considering all the troubles...
Sent from my LG-P990 using Tapatalk
Click to expand...
Click to collapse
I give up. I have called US (live chat). No help there. LG Swiss gave me their service centre office (another company).... nothing..
Well it must be a ghost update chasing me around.... hmmm root and ROM is the solution.
This morning I got an update message from the LG Updater that there is an update to download. This time it shows that the the New Version is V10D.. I am running on V10C.
Can anyone tell me please:
a) Should i update or not? The phone is rooted running stock rom
b) Does the "D" version imrpove something?
thank you
First off, thanks for the link..really appreaciate it. It work..my limping super soft brick 2x now can breathe again. Those german forum was not bad..a step by step instruction was given for newbie like me.
Owh btw, i say..no need to change to 10D as it is for german vodafone branded firmware while 10C for open firmware, that what it said in the link you gave us above.
Newbie on the block.

Tried updating to ICS through KIES. Update failed

Hello guys.
I really need some help. Im going away for 2 weeks on 4 June. And after i come back ill be ghone after 2 days again for 2 weeks and i need my phone!
My story:
I saw an update for my phone to ICS. So i plugged on my laptop and put the update on with KIES 2.1.3.
At about 64% the update didnt go ferther and it gave an error report.
The program KIES shut down, and my phone turned off.
I putted everything back on. But now my phone says this:
''Firmware upgrade encountered an issue. Please select recovery mode in KIES & try again.''
KIES doesnt see my phone anymore. And the recovery mode i found on the internet.
Volume button up, home button+ power button doesnt work.
It keeps going to this screen.
My phone was 2.3.6 standard, non rooted etc etc.
How can i fix this fast?
I tried rooting and flashing, but i just cant do anything with my phone exept this screen i explained.
Thanks in advance.
Mitchell
Can you get your phone into download mode.
Device off>vol-down+home+power ?
Belfia said:
Can you get your phone into download mode.
Device off>vol-down+home+power ?
Click to expand...
Click to collapse
I didnt knew about this mode.
Yes it worked.
Seems a little bit like hope for me?
Thanks.
damitch300 said:
I didnt knew about this mode.
Yes it worked.
Seems a little bit like hope for me?
Thanks.
Click to expand...
Click to collapse
Just download ODIN app for Windows, get right stock firmware from development thread ( Dr. Ketan's post ) and flash it with ODIN. It's as simple as clicking select file and start. Everything is described in the thread with firmware downloads.
Yes. Then there is hope. Now I recommend you to try flashing one of the stock roms from dr.ketans thread in development section.
Its not very complicated. But feel free to ask if you need more help.
I just cant explain how happy i am with this forum.
Brings so much luck into live
Thanks.
Ill see if i need more help. Hopefully not.
Is there any dutch ICS rom?
Or should i stick with a basic english?
I got exactly the same problem. Called T-Mobile's helpdesk. With everything I asked, the girl said, it's in the manual. Finally, the best she had to offer was for me to send my Note to Samsung.
So then I started looking for a solution myself and found it here.
Solved it with the said solution. Flashing with Odin is a piece of cake. Thanks for the expertise folks.
Good thing we can help. Wouldnt call myself an expert though
damulder said:
I got exactly the same problem. Called T-Mobile's helpdesk. With everything I asked, the girl said, it's in the manuel. Finally, the best she had to offer was for me to send my Note to Samsung.
So then I started looking for a solution myself and found it here.
Solved it with the said solution. Flashing with Odin is a piece of cake. Thanks for the expertise folks.
Click to expand...
Click to collapse
Well i searched for hours to. My sister had her S2 upgraded with KIES. That worked, but the ICS update itself was plain suck.
I fixed it thanks to XDA forum. Nothing found on the internet exept sending to help desk.
Same with what i got now.
But now it is fixed and im thankfull to the ones helping.
Now i am willing to try ICS without KIES.
Lol in kies you have recovery mode you missed an option
Good thing you got it fixed
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
Lol in kies you have recovery mode you missed an option
Good thing you got it fixed
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Like i said, KIES didnt see my phone. Neither did windows.
So it wasnt an option.
Glad its fixed
Sent from my GT-N7000 using Tapatalk 2
BTW, after getting my Note up and running again, I used KIES again for updating to ICS and this time I had no problem at all.
damulder said:
BTW, after getting my Note up and running again, I used KIES again for updating to ICS and this time I had no problem at all.
Click to expand...
Click to collapse
For me this didnt work. KIES had an upgrade, but seems like it still doesnt do the job right.
Ran some tests. Now i am back at the issue.
Now Odin doesnt want to continue updating like KIES always does.
I wish i didnt do the tests...
damitch300 said:
Ran some tests. Now i am back at the issue.
Now Odin doesnt want to continue updating like KIES always does.
I wish i didnt do the tests...
Click to expand...
Click to collapse
what tests are you referring to?
and i'm guessing you're on Mac? and having trouble with kies identifying your device?
ngocdao said:
what tests are you referring to?
and i'm guessing you're on Mac? and having trouble with kies identifying your device?
Click to expand...
Click to collapse
W7 Ultimate N
And trying out different KIES versions.
Well at the 2nd update 2.3.6 to 4.0.3 it ran stuck again.
And now Odin doesnt do anything to aswell. Keeps saying ''Failure'' after some time.
Now ODIN is stuck at syaing ''BOOT'' above ID:COM.
How can i fix this?
Well seems like the Dutch roms aint working.
I did an European right now wich worked.

Software Update from Samsung

Sorry if this is a repost but I cannot find my answers.
I keep getting this mandatory software update from Samsung
It wont install because I do not have Kies on my phone
Is there any way to make this download stop because it is doing it on its own and draining my battery.
I dont need any updates, my phone is just fine as is.
Thanks for any help
*phone is rooted and custom firmware, dont recall which as I did all of that like a year ago when i got the phone.
1- Wrong thread.
2-post in Q&A section.
3- here is the link
http://forum.xda-developers.com/forumdisplay.php?f=1410
go to settings > About Phone > Software update > and untick auto update.
johseph said:
Sorry if this is a repost but I cannot find my answers.
I keep getting this mandatory software update from Samsung
It wont install because I do not have Kies on my phone
Is there any way to make this download stop because it is doing it on its own and draining my battery.
I dont need any updates, my phone is just fine as is.
Thanks for any help
*phone is rooted and custom firmware, dont recall which as I did all of that like a year ago when i got the phone.
Click to expand...
Click to collapse
I'm not sure of both what version of your fw is and how are you getting the update. Is it thru wifi/3G, or is it thru kies? But I'm guessing is thru wifi/3G (its called OTA update, OTA stands for Over The Air). go to settings>about phone>software update , and uncheck auto-update.
hi friend
hi friend i have gt n7000 and with soft ware orginal but some time my phone is going to restart. can you help me:crying:
since ur phone is rooted u can always use a sdmaid to freeze it in the system...
birjandih said:
hi friend i have gt n7000 and with soft ware orginal but some time my phone is going to restart. can you help me:crying:
Click to expand...
Click to collapse
Pls be more specific...when or in what situation your note has restarted...so someone here can help or tell u how to fix it.
Sent from my GT-N7000 using Tapatalk 2

Fingerprint sensor error ?

Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
COCODRILO45 said:
Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
Click to expand...
Click to collapse
Interesting, this happened to me as well yesterday along with some incredible lag with keyboard and scrolling pages. Like the phone is doing something, ive Odin flashed stock fw 4 times with full wipes. seems something just suddenly defected my phone..
EDIT: BTW this happened after trying to flash a custom rom to my phone, phone was running great when i got it.
i got it working i had to flash back to stock via odin that's the only way it works for me as soon as i flash a custom rom it will stop working if you figure out how to get it working whit a custom rom let me now pls
COCODRILO45 said:
i got it working i had to flash back to stock via odin that's the only way it works for me as soon as i flash a custom rom it will stop working if you figure out how to get it working whit a custom rom let me now pls
Click to expand...
Click to collapse
Really? flashing back to stock worked for you? hmm wonder if my stock fw from sammy is damaged, but usually if it was it wouldn't flash via Odin it fail.
yea that worked for me im about to flash it back to stock again i just cant get it to work on any rom I keep getting that error i guess ill go stock rooted for now
COCODRILO45 said:
yea that worked for me im about to flash it back to stock again i just cant get it to work on any rom I keep getting that error i guess ill go stock rooted for now
Click to expand...
Click to collapse
Now when you got that fingerprint error, did you experience and hard core lag in scrolling or in the keyboard? like every 3 seconds it pause like it's doing something?
not really im using nova launcher and for keyboard swiftkey running preety smooth im on firekat rom
Having the same issue with Hyperdrive. Restore my stock rooted backup and it works fine. Really looking forward to an answer on this one.
Must setup first time before rooting and flashing roms. This has been discussed in other threads.
Did that, still didn't work.
Diablohtr said:
Having the same issue with Hyperdrive. Restore my stock rooted backup and it works fine. Really looking forward to an answer on this one.
Click to expand...
Click to collapse
Is it just Hyperdrive or have you tried one of the other ROMs? I am Dynamic Kat and do not have the issue although other people do, ones that did not setup before flashing that ROM.
keitht said:
Is it just Hyperdrive or have you tried one of the other ROMs? I am Dynamic Kat and do not have the issue although other people do, ones that did not setup before flashing that ROM.
Click to expand...
Click to collapse
Haven't tried any others yet. Going to wait it out a few days and hopefully we will have a solution.
COCODRILO45 said:
Hi I'm trying to set up my lock screen whit finger print but no matter homw many time i try i keep getting an error has occurred whit the fingerprint sensor if this messages appears repeatedly restart you phone i restarted the phone multiple times and same problem tried diffrent roms same problem any one else has this problem ?
Click to expand...
Click to collapse
I have your same problem but even worse, not going to solve it stock still gives the same result I am losing faith
CapitanFantasma said:
I have your same problem but even worse, not going to solve it stock still gives the same result I am losing faith
Click to expand...
Click to collapse
I tried using odin, I was on NIH firmware with no luck... and then flashed odin with NJ7 with no luck from that, I must of flashed the firmwares over 8 times,
I went and replaced my white note 4 at a corporate near me, with a black note 4.. no one had them in stock, dialing 611 was no help, they said since u bought it at a store, I had to go there, I found a corp store that had 2 left, I rushed over cause they don't hold it for anyone. employee wanted to charge a $50 restocking fee, I told them the phone is defective, and the manager override the sale..
I am having the same problem of the fingerprint scanner not working after flashing a custom ROM. I followed everything to a T & it didn't install (& yes, it is for my N4). I went back to stock using Odin, several times & have not resolved it yet. I do not want to take it back but I do like having the fingerprint scanner. Luckily, I have another N4 cause I bought 2 when they came out cause I planned on trying to turn a profit on 1 of them, but I'll be damned if everybody didn't make it easy as hell for anyone to get one. I guess I can use the 1 that doesn't work right for flashing & playing around on & then when I find "THE" ROM that I'm happiest with, I can flash it on the good 1. IDK. This is BS though. Somebody has to know how to get it back working right. I know that people that helped create this phablet, are members of this site, so I hope that they or someone else that has fixed this problem replies to our question. I flashed this ROM... http://forum.xda-developers.com/note-4-sprint/development/rom-alpha-semper-fi-t2926682 & the fingerprint scanner still worked, but after flashing this ROM... http://forum.xda-developers.com/note-4/snapdragon-dev/25-october-2014-n4-echoe-rom-1-t2917941 it no longer worked & hasn't since. I am going back to stock (again) & hoping this will work. I'll update if it works.
See this post/thread, it worked for me....
http://forum.xda-developers.com/showpost.php?p=56896357&postcount=85
http://forum.xda-developers.com/not...ure-fingerprint-scanner-t2919478/post56896357
Looks like these are for T-Mobile. What about Sprint? N910P
Sent from my SM-N910P
JoeBear1975 said:
I am having the same problem of the fingerprint scanner not working after flashing a custom ROM. I followed everything to a T & it didn't install (& yes, it is for my N4). I went back to stock using Odin, several times & have not resolved it yet. I do not want to take it back but I do like having the fingerprint scanner. Luckily, I have another N4 cause I bought 2 when they came out cause I planned on trying to turn a profit on 1 of them, but I'll be damned if everybody didn't make it easy as hell for anyone to get one. I guess I can use the 1 that doesn't work right for flashing & playing around on & then when I find "THE" ROM that I'm happiest with, I can flash it on the good 1. IDK. This is BS though. Somebody has to know how to get it back working right. I know that people that helped create this phablet, are members of this site, so I hope that they or someone else that has fixed this problem replies to our question. I flashed this ROM... http://forum.xda-developers.com/note-4-sprint/development/rom-alpha-semper-fi-t2926682 & the fingerprint scanner still worked, but after flashing this ROM... http://forum.xda-developers.com/note-4/snapdragon-dev/25-october-2014-n4-echoe-rom-1-t2917941 it no longer worked & hasn't since. I am going back to stock (again) & hoping this will work. I'll update if it works.
Click to expand...
Click to collapse
sorry dude, I don't know what it was, but when it happened to me, I was on NIH, and had the fingerprint saved, i tried everything, and when i deleted the saved fingerprint, it didn't want to work, nothing worked, i tried for 2 days searching and trying out my own stock odex roms and the firmware, it did not work.. sucks i know...
i had to return it to tmobile corporate store, if u have insurance on it, just play stupid and return it, if u have someone you know on tmobile, just let them put it on their account with put the $8 insurance, have them wait 1 week, call 611 and just say the fingerprint sensor went bad, and just pay $5 and have a replacement sent out,
lucky for me it happened less than a week for me, and went to a tmobile corporate store and they gave me a new phone in a box, but a replacement is still good it is not a refurbished phone...
I got it figured out & will post a file once it finally uploads, but in the mean time. If you have registered at SamMobile.com go there, click on the firmware tab, scroll halfway down to where it says FIRMWARE on the left side of the column & search device here on the right side. Type in your model number & it will show up right below the search area. Click & download the newest file. Here is the link for the Firmware site with search field filled in with N910 http://www.sammobile.com/firmwares/ While that is downloading, do a factory reset on your phone, DO NOT backup your info, you will need to restart it, but it's worth it. Once the reset is done, your phone will reboot, don't worry about going into setup, just turn the phone off & go into download mode (while phone is completely off, hold, in this order, VOLUME DOWN, HOME & POWER, press VOLUME UP when prompted. Connect your phone to computer. After the file downloads, open Odin (I'm assuming you already have Odin installed on your computer, if not you can find the link here http://odindownload.com/ I didn't have luck with Odin 3.09, but the 3.07 version works great. Your Firmware file should be done downloading by now, if it is, put it in your Note 4 folder (or whatever folder you have designated for your N910-) & extract it to there. Open Odin & click on the PDA button (& DO NOT CLICK ANYTHING ELSE), click on the file you just extracted & then click Start. Once that loads, your phone will reboot & be just like it was from the factory. Hope this helps everybody. Once the file uploads to my Dropbox, I'll post it on here to save you some time.
Here's the link for N910P https://www.dropbox.com/s/f5f63rb4d8ybsm3/N910PVPU1ANK2_N910PSPT1ANK2_XAS.zip?dl=0
If this was helpful, please hit thanks.
mdiaz33685 said:
sorry dude, I don't know what it was, but when it happened to me, I was on NIH, and had the fingerprint saved, i tried everything, and when i deleted the saved fingerprint, it didn't want to work, nothing worked, i tried for 2 days searching and trying out my own stock odex roms and the firmware, it did not work.. sucks i know...
i had to return it to tmobile corporate store, if u have insurance on it, just play stupid and return it, if u have someone you know on tmobile, just let them put it on their account with put the $8 insurance, have them wait 1 week, call 611 and just say the fingerprint sensor went bad, and just pay $5 and have a replacement sent out,
lucky for me it happened less than a week for me, and went to a tmobile corporate store and they gave me a new phone in a box, but a replacement is still good it is not a refurbished phone...
Click to expand...
Click to collapse
I stuck with it & fianlly got it figured out. What a pain in the a$$ that was, lol

Stuck in bootloop after october update

Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)
Wilson22087 said:
Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)
Click to expand...
Click to collapse
I would get the current stock firmware files for your phone model and the current version of Odin onto your laptop. Then just flash over everything. Try dirty flashing first (without wiping) as to not lose any data. If that doesn't work, wipe everything while flashing. You'll lose all your data and will have to set everything up again.
I honestly wouldn't bother trying to sort this yourself (And potentially making things worse), I'd just go straight to Samsung, you shouldn't be having to fix their mistakes.
RaymondPJR said:
I would get the current stock firmware files for your phone model and the current version of Odin onto your laptop. Then just flash over everything. Try dirty flashing first (without wiping) as to not lose any data. If that doesn't work, wipe everything while flashing. You'll lose all your data and will have to set everything up again.
Click to expand...
Click to collapse
After a while the phone battery discharged. When i tried to turn it on, it started working again like nothing happened. Thanks for helping
Wilson22087 said:
Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)
Click to expand...
Click to collapse
Now this is what I worry about! Samsung needs to do better than this! It's bad enough that we dont get OTA updates in time and to then mess up my phone while giving me an already late update is so not good. Hopefully some day, we will see a change ?. I will surely know to back up all my data before any updates.. for whenever it comes....
william-johnson said:
Now this is what I worry about! Samsung needs to do better than this! It's bad enough that we dont get OTA updates in time and to then mess up my phone while giving me an already late update is so not good. Hopefully some day, we will see a change [emoji849]. I will surely know to back up all my data before any updates.. for whenever it comes....
Click to expand...
Click to collapse
I agree, the problem is that, before updating, i checked online if someone had issues with this update but i found nothing, so i decided to update... i won't do it again without backing up the phone before updating[emoji28][emoji28]
Inviato dal mio SM-N960F utilizzando Tapatalk

Categories

Resources