Stuck in bootloop after october update - Samsung Galaxy Note 9 Questions & Answers

Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)

Wilson22087 said:
Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)
Click to expand...
Click to collapse
I would get the current stock firmware files for your phone model and the current version of Odin onto your laptop. Then just flash over everything. Try dirty flashing first (without wiping) as to not lose any data. If that doesn't work, wipe everything while flashing. You'll lose all your data and will have to set everything up again.

I honestly wouldn't bother trying to sort this yourself (And potentially making things worse), I'd just go straight to Samsung, you shouldn't be having to fix their mistakes.

RaymondPJR said:
I would get the current stock firmware files for your phone model and the current version of Odin onto your laptop. Then just flash over everything. Try dirty flashing first (without wiping) as to not lose any data. If that doesn't work, wipe everything while flashing. You'll lose all your data and will have to set everything up again.
Click to expand...
Click to collapse
After a while the phone battery discharged. When i tried to turn it on, it started working again like nothing happened. Thanks for helping

Wilson22087 said:
Hi everyone, this morning the OTA update notified me that the october update was avaible for my phone, i started the update and after then it was working perfectly. When i was trying to unlock the phone, it started having some trouble recognizing or my face, either my fingerprint. So i decided to restart the phone, but back then it is contiously turning on and off, and sometimes it says "Android is updating your apps". When it is on i can try to use it but there is nor notification bar neither the back, home button. If i try to connect the phone to the pc, it is recognized. Can somebody help me? It is the european model, with exynos, 128 GB and 6 GB of RAM.
(sorry for my bad english, it is not my native language)
Click to expand...
Click to collapse
Now this is what I worry about! Samsung needs to do better than this! It's bad enough that we dont get OTA updates in time and to then mess up my phone while giving me an already late update is so not good. Hopefully some day, we will see a change ?. I will surely know to back up all my data before any updates.. for whenever it comes....

william-johnson said:
Now this is what I worry about! Samsung needs to do better than this! It's bad enough that we dont get OTA updates in time and to then mess up my phone while giving me an already late update is so not good. Hopefully some day, we will see a change [emoji849]. I will surely know to back up all my data before any updates.. for whenever it comes....
Click to expand...
Click to collapse
I agree, the problem is that, before updating, i checked online if someone had issues with this update but i found nothing, so i decided to update... i won't do it again without backing up the phone before updating[emoji28][emoji28]
Inviato dal mio SM-N960F utilizzando Tapatalk

Related

BIG Mess up after update

This morning I made an update via LG Pc Suite. The update was a large one but could not "see" what it was. My phone is rooted. After the update was finished I have lost root rights, lost the nvidia app, all pre installed games, I have rooted the phone again, tried to install rom manager and restore a back up made a week ago but also not working. The phone kept giving a failure notice when trying to run Titanium back up. I eventually did manage to manually install the last back up from recovery, but now phone is stauck on LG boot screen. Any help please. I think the only difference after the update this morning was the V10d instead of the V10c. thank you for your help.
Maliacrete said:
This morning I made an update via LG Pc Suite. The update was a large one but could not "see" what it was. My phone is rooted. After the update was finished I have lost root rights, lost the nvidia app, all pre installed games, I have rooted the phone again, tried to install rom manager and restore a back up made a week ago but also not working. The phone kept giving a failure notice when trying to run Titanium back up. I eventually did manage to manually install the last back up from recovery, but now phone is stauck on LG boot screen. Any help please. I think the only difference after the update this morning was the V10d instead of the V10c. thank you for your help.
Click to expand...
Click to collapse
Anyonw any help please??? I have tried installing a new rom but when it opens the zip file it returns BAD.. Very frustrated... dont have phone.. PLEASE.....
i have found the solution. You can close this thread.
Well, mind sharing with us?
In case someone runs into this problem as you have?
.:george:. said:
Well, mind sharing with us?
In case someone runs into this problem as you have?
Click to expand...
Click to collapse
I wouldnt have left you like that.
Well the solution was found here: http://www.usp-forum.de/lg-p990-opt...-lg-p990-optimus-speed-flashen-anleitung.html
Its in german but basically it says no more than things which are common sence to all devs but for a guy like me its like rocket sience. Its the smartflash procedure with a german rom.
The bad thing is that I have lost at least 6 hours of my life only to found this tiny little program that does wonders. Anyway I am really pissed off with LG because the rolled out an update (be careful out there with LG PC suite) which basically messed up my phone.
Cheers.
Well, 2 my experiments with official LG update ended up with "bricked" phone where only SmartFlash helped. I strongly discourage anyone from using it
This morning i tried searching for a new phone software update via LG PC suite and I got the notification that there is an update for the phone. Undortunately I cannot "see" what the hell this update is for. As I mentioned on the first post above, this is a rather large update. Does anyone know what this could be? Could it be a LGE Version (V10d)?
Maliacrete said:
This morning i tried searching for a new phone software update via LG PC suite and I got the notification that there is an update for the phone. Undortunately I cannot "see" what the hell this update is for. As I mentioned on the first post above, this is a rather large update. Does anyone know what this could be? Could it be a LGE Version (V10d)?
Click to expand...
Click to collapse
I have called LG customer service to ask them what this update is.. "If your phone is working properly you should not do the update" he said to me.... Sorry? Why do you release an update then?? "This is made automatically, the phone always finds updates"... so why didnt it find last week? "Well this may be a problem with your PC" What???? are you crazy? So you are telling me that when the 2.3 rolls out I shall not do the update becaue my phone works fine? "Yes Sir". I want to know what this update is... "This is the call centre sir, we do not know"...
Well If there is one reason to change the phone it would only be because of the customer service and their unreliability...
Customer service is everywhere the same,at least they picked up your phone
And yes, they dont have these informations usually, and getting them when responsible project does not issue any changelist is problematic. Its more like project management
issue , which should not be big suprise considering all the troubles...
Sent from my LG-P990 using Tapatalk
mikee2185 said:
Customer service is everywhere the same,at least they picked up your phone
And yes, they dont have these informations usually, and getting them when responsible project does not issue any changelist is problematic. Its more like project management
issue , which should not be big suprise considering all the troubles...
Sent from my LG-P990 using Tapatalk
Click to expand...
Click to collapse
I give up. I have called US (live chat). No help there. LG Swiss gave me their service centre office (another company).... nothing..
Well it must be a ghost update chasing me around.... hmmm root and ROM is the solution.
This morning I got an update message from the LG Updater that there is an update to download. This time it shows that the the New Version is V10D.. I am running on V10C.
Can anyone tell me please:
a) Should i update or not? The phone is rooted running stock rom
b) Does the "D" version imrpove something?
thank you
First off, thanks for the link..really appreaciate it. It work..my limping super soft brick 2x now can breathe again. Those german forum was not bad..a step by step instruction was given for newbie like me.
Owh btw, i say..no need to change to 10D as it is for german vodafone branded firmware while 10C for open firmware, that what it said in the link you gave us above.
Newbie on the block.

LG upate stops at 4% and quites everytime

My rooted, but stock everything, LG P990 needs to be updated. RIght now it is Gingerbread. Everytime I try to update it, it gets to the "Update" section and stops at 4%. Then it tells me there was a problem with the connection with the phone and the computer. I have to restart the updating part and it does the same time everytime.
I know they says that it is normal to puase at 4% and continue, but with me, it doesn't continue.
My phone was bought in Hong Kong.
EDIT: I am sorry. Now, after the 20th time, it worked. I don't know why it worked now after I posted this. But the problem finally made me start from the very beginning, the downloading part. And it worked this time. Maybe a bad download. I guess I will keep this here for future refence or the mods can delete.
lgnationrc said:
My rooted, but stock everything, LG P990 needs to be updated. RIght now it is Gingerbread. Everytime I try to update it, it gets to the "Update" section and stops at 4%. Then it tells me there was a problem with the connection with the phone and the computer. I have to restart the updating part and it does the same time everytime.
I know they says that it is normal to puase at 4% and continue, but with me, it doesn't continue.
My phone was bought in Hong Kong.
EDIT: I am sorry. Now, after the 20th time, it worked. I don't know why it worked now after I posted this. But the problem finally made me start from the very beginning, the downloading part. And it worked this time. Maybe a bad download. I guess I will keep this here for future refence or the mods can delete.
Click to expand...
Click to collapse
you can also use the alternative method for the update....:
replace the xxxxx with your IMEI number and then you will get the latest for your region...
http://csmg.lgmobile.com:9002/csmg/b...X&model=LGP990
you can keep this tored in your device for further use.

[Q] note 3 running 4.4.4 issues

ok guys, i have a question for you. keep in mind that im new to the phone world lol. ok so a bout a month ago i wanted to unroot my phone but for some reason the tar files on sammobile wasnt working right. so i came on here and downloaded what i believed to be the file that i needed to go back to stock. after i used odin and the phone rebooted it automatically notified me that i had a update. after i accepted the update and it rebooted, it again notified me that i have yet another update. so after this happened i noticed that my phone was updated to 4.4.4 kitkat which would be great exept for the fact that it keeps freezing and when i am on wifi i have a problem getting phone calls aswell as text messages. also when i disconnect from wifi i have to restart the phone to get any data back. is there anything that i can do? is it possible to go back to 4.3 or even 4.2.2? any help would be very much appreciated.
Take a screenshot of your "about device" section so we know what build you're on please!
440bro said:
Take a screenshot of your "about device" section so we know what build you're on please!
Click to expand...
Click to collapse
hope this helps. phone is acting up big time.
hellrazr209 said:
hope this helps. phone is acting up big time.
Click to expand...
Click to collapse
Well, that's a T-Mobile phone and you're in an AT&T forum so...

USB Debugging and default connection type

Hi, I've got P7-L10. I'm a programmer and I've realized that each time I disconnect my phone from pc usb debugging is turning off and in "connect as" window (which pops when device is connected) it's forgetting what was set before and switching to usb sd mounting (even "don't ask again" doesn't work). Why is that so? It's pretty damn annoying.
Edit:
I've manually updated my software (ota wasn't available) to 609 and problem no longer occurs. At least for a few connects/disconnects.
sorry to bring back old thread but can you please explain how you updated? I have same problem and posted here, person told me to update to 6** version... Im on B123 (vodafone) right now - I dont care one damn about losing the custom stuff vodafone put on, if anything i want it gone... Is there a way to flash a full package of B6** rather than upgrade?
The Jinxer said:
sorry to bring back old thread but can you please explain how you updated? I have same problem and posted here, person told me to update to 6** version... Im on B123 (vodafone) right now - I dont care one damn about losing the custom stuff vodafone put on, if anything i want it gone... Is there a way to flash a full package of B6** rather than upgrade?
Click to expand...
Click to collapse
http://forum.xda-developers.com/ascend-p7/general/emui-3-0-b609-errors-vodafone-cust-p7-t3060527
most of the links on that thread are broken... Ive already visited it

T mobile note 4 restart, and power issues

I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
Hi,
I have reported this thread to be moved to the right Q & A section where you might be able to get help quickly.
-Vatsal
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
sounds like the same software issue I had. Idk what happened but the internal memory failed on my note 4. Have you experienced constant freeze ups? also have you gone into download mode with an error that says "mmc_failed can't boot"? It was something along the lines of that.
Re:
alfadog77 said:
sounds like the same software issue I had. Idk what happened but the internal memory failed on my note 4. Have you experienced constant freeze ups? also have you gone into download mode with an error that says "mmc_failed can't boot"? It was something along the lines of that.
Click to expand...
Click to collapse
Yes I have those same issues. I am getting a new phone but I have to give this one to someone else and I need it in good shape to give it to them. Do I need to just buy a replacement or is there any way I can get it fixed?
Enalay527 said:
Yes I have those same issues. I am getting a new phone but I have to give this one to someone else and I need it in good shape to give it to them. Do I need to just buy a replacement or is there any way I can get it fixed?
Click to expand...
Click to collapse
Have you tried to update to the latest firmware? DOK2 fixes a lot of issues including the memory leak.
Sent from my SM-N910T using Tapatalk
aaldiar said:
Have you tried to update to the latest firmware? DOK2 fixes a lot of issues including the memory leak.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I updated it ota then on Samsung kies with the latest firmware. Everything works fine except the power off issues.
I think this is a common 5.0.1 issue, same thing started happening to me after update. Gotta wait for update or back to 4.4.4.
Enalay527 said:
I have had my Sm-N910T for about a year now. When I first got it I rooted it without thinking it through. I used Odin and flashed cf autoroot. I unrooted it when it started giving me issues. Then it would restart, freeze, etc. I now have an app called wakelock and it prevents my phone from turning off. It works great it has the original firmware that installed through Samsung kies but when I try to restart it just shuts down. When I power off I can't always power back on right away. I have to pull the battery and hold the power button for 1 minutes release, then put the battery back in and it works again. I have put the original firmware and it is not rooted anymore. Is there any way I can fix this issue? So basically it works fine but if I turn it off I have to pull the battery to be able to turn it back on. Every once and awhile it'll go into download mode on its own too.
Click to expand...
Click to collapse
I would recommend downloading the full DOK2 firmware. You can find it in the below linked thread. Make sure you use the newest version of ODIN to flash it 3.10.7.
It should give the phone aq complete clean install of the firmware. Kies sometimes can be janky. It you are going to get rid of the phone the best is to do a full ODIN flash.
http://forum.xda-developers.com/note-4-tmobile/development/mirror-stock-tw-t3260858
I been having the same issues ...even with full firmware flashed DOK2....I get internal memory failure. Hope someone finds a fix. Have to pull out battery, sim cards, and spen, then press all the buttons, thennnnn....put everything back to boot up. Power button won't work, and reboot won't reboot. It Just turns off. Sucks...I love this phone. Right now it's acting ok...occasionally I get freezes and major lag. Someone please help!
notufatjesus said:
I been having the same issues ...even with full firmware flashed DOK2....I get internal memory failure. Hope someone finds a fix. Have to pull out battery, sim cards, and spen, then press all the buttons, thennnnn....put everything back to boot up. Power button won't work, and reboot won't reboot. It Just turns off. Sucks...I love this phone. Right now it's acting ok...occasionally I get freezes and major lag. Someone please help!
Click to expand...
Click to collapse
I had this problem too except it got really really laggy and would constantly reboot anytime I tried to do anything. Best I could figure out was it was a problem with the internal sd. Called TMO tech support, told them I did factory reset, tried it without the sd card, blah blah blah. I said it's a hardware issue that is beyond my control and I don't feel like I should have to pay for it. They said well it sounds like you already did the work for us. I guess it was still under warranty but I got a new phone the next day and no problems since. Hopefully whatever was wrong they have fixed the issue by now but so far so good.
Definitely mention the mmc read fail error or whatever it says. All it cost me was a $5 charge. Give em a call.
I have the same problem, and it only happen when I update the phone to newest firwame, DOK2.
When I use COG1 firwame it very fast and easy use. but when I update DOK2 over Odin, I few very lag and usually restart the phone when I run a big application, then It can't restart after, just turn off.
And after that, can't turn on the phone. I had remove pin in 10s, pull in and it power on normal.
Sometime I turn on the power and the phone go into download mode with notice "mmc_fail can't boot".
Now I just only want to download my phone to old firwame, COG2 and use it normal, but the new firwame with new bootloader don't allow to download old bootloader. So sad
anyone can't show me how to download to COG2 firwame, Please....
tony yayo said:
I had this problem too except it got really really laggy and would constantly reboot anytime I tried to do anything. Best I could figure out was it was a problem with the internal sd. Called TMO tech support, told them I did factory reset, tried it without the sd card, blah blah blah. I said it's a hardware issue that is beyond my control and I don't feel like I should have to pay for it. They said well it sounds like you already did the work for us. I guess it was still under warranty but I got a new phone the next day and no problems since. Hopefully whatever was wrong they have fixed the issue by now but so far so good.
Definitely mention the mmc read fail error or whatever it says. All it cost me was a $5 charge. Give em a call.
Click to expand...
Click to collapse
Hello there, I'm having the same exact issue lately, phone is a Year old, and I think its failing, One question though!
Was your phone ever rooted? mine is, but I flashed the Stock DOK2, so its official with NO root now, but I think the Device status is CUSTOM not official, Also KNOX has tripped while rooting, would T Mobile honor a replacement? At least its on the Official OS with NO Root now.
Please enlighten me
Willy318is said:
Hello there, I'm having the same exact issue lately, phone is a Year old, and I think its failing, One question though!
Was your phone ever rooted? mine is, but I flashed the Stock DOK2, so its official with NO root now, but I think the Device status is CUSTOM not official, Also KNOX has tripped while rooting, would T Mobile honor a replacement? At least its on the Official OS with NO Root now.
Please enlighten me
Click to expand...
Click to collapse
Not really sure. Mine was never rooted. I've heard of plenty of people sending their rooted phones in with no problem.
thiennvbk said:
I have the same problem, and it only happen when I update the phone to newest firwame, DOK2.
When I use COG1 firwame it very fast and easy use. but when I update DOK2 over Odin, I few very lag and usually restart the phone when I run a big application, then It can't restart after, just turn off.
And after that, can't turn on the phone. I had remove pin in 10s, pull in and it power on normal.
Sometime I turn on the power and the phone go into download mode with notice "mmc_fail can't boot".
Now I just only want to download my phone to old firwame, COG2 and use it normal, but the new firwame with new bootloader don't allow to download old bootloader. So sad
anyone can't show me how to download to COG2 firwame, Please....
Click to expand...
Click to collapse
Make sure you are using the ODIN version 3.10.7 if you are using an older version of may be what caused the issue.
If you did use the newest Odin, then I would factory reset your device, but into twrp and wipe everything but external SD Card, boot back into download mode and flash the firmware again. Most likely a few files for messed up during your Odin flash and it messed up the process. Also make sure you are using the USB cord that came with the device.
I found the fix for this mmc_failed. Making a new thread for this.
---------- Post added at 06:11 AM ---------- Previous post was at 05:38 AM ----------
http://forum.xda-developers.com/showthread.php?t=3277144
Here's is the fix. Don't forget to hit Thanks button

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