Snapchat causes phone to crash? - One (M7) Q&A, Help & Troubleshooting

I have Gummy ROM version M3.0-07-16-14-RELEASE-m7spr installed on my HTC One and I installed snapchat today, but usually about 10-15 seconds into the app, it'll cause my phone to reboot for some reason. I tested other apps and they work fine, so I think it's just snapchat causing this. Anyone else experience this or know a fix?

Mareyelow said:
I have Gummy ROM version M3.0-07-16-14-RELEASE-m7spr installed on my HTC One and I installed snapchat today, but usually about 10-15 seconds into the app, it'll cause my phone to reboot for some reason. I tested other apps and they work fine, so I think it's just snapchat causing this. Anyone else experience this or know a fix?
Click to expand...
Click to collapse
anytime you get an app that misbehaves like this the first step is go into settings/apps/all ..find the offending app and clear it's cache and data and see if it works .. next step is uninstall the app completely and reboot the phone and try installing it again.

clsA said:
anytime you get an app that misbehaves like this the first step is go into settings/apps/all ..find the offending app and clear it's cache and data and see if it works .. next step is uninstall the app completely and reboot the phone and try installing it again.
Click to expand...
Click to collapse
Did clear it's cache but I'll try the uninstall and reboot.

clsA said:
anytime you get an app that misbehaves like this the first step is go into settings/apps/all ..find the offending app and clear it's cache and data and see if it works .. next step is uninstall the app completely and reboot the phone and try installing it again.
Click to expand...
Click to collapse
Nope, uninstalling, reboot and reinstall didn't work. I heard of people having issues with their Nexus devices about this, and other phones apparently, but that was with 4.4.3, I'm 4.4.4. Not sure what's causing it.

Mareyelow said:
Nope, uninstalling, reboot and reinstall didn't work. I heard of people having issues with their Nexus devices about this, and other phones apparently, but that was with 4.4.3, I'm 4.4.4. Not sure what's causing it.
Click to expand...
Click to collapse
I don't use it so i don't know

try clearing cache and data too, if that didnt log you out, then try to log out. reboot, if doesnt work then probably will have to wait for snap chat to update and see what happens

Mareyelow said:
Nope, uninstalling, reboot and reinstall didn't work. I heard of people having issues with their Nexus devices about this, and other phones apparently, but that was with 4.4.3, I'm 4.4.4. Not sure what's causing it.
Click to expand...
Click to collapse
Have been using Snaochat alot with ViperOne 7.0.1 (4.4.3), and never encounter any error so far.

I ma having the same problem on My Htc one too.

Related

[SOLVED] Problems with Google Play 3.5.15

So, recently I noticed that my Market (or Google Play, whatever you want to call it...) got updated to version 3.5.15. Since then, I'm not able to download some free apps like the newest Angry Birds (space) for example. It keeps saying that there is some kind of purchasing problem even though the app is free? This also happens with a few other apps...
The strangest thing is that I can download some other apps like Coin Dozer with the newest version, and I can't even update every app. I mean, I can update some of them, but I can't update Superuser for some reason...
I'm using the latest Temasek's KANG with the latest kernel from vadonka. (HOC LITE OTF 48MB). And I was wondering if this problem is related to the market version.
EDIT: So, I figured that I can only download apps from the Play Store I previously downloaded before. With other words, apps I once installed but then removed. (like Coin Dozer).
Thx for taking your time!
UPDATE 1:
So, after messing around a bit I finally managed to solve this problem. First I deleted all the updates and installed the market apk 3.4.4. Afterwards I made sure that the apk wouldn't update itself again with the help from this thread: http://forum.xda-developers.com/showthread.php?t=1431341
Now I got a functional Market again. It's not the latest, but at least it's working normally again. I know it didn't really solve the problem with Market 3.5.15, which is a pity because I kinda liked the new updates. But, Hey, you win something and you lose something.
UPDATE 2:
Finally, after the help from UnityCake (Thanks bro! ) , I managed to solve this problem and now I've got Market 3.5.15 working again! .
Thanks you guys for your help!
I really appreciated it!
I have the same configuration and all works fine. Try to reinstall the rom
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
I have the same configuration and all works fine. Try to reinstall the rom
Click to expand...
Click to collapse
Do you also have Play Store 3.5.15? And it works fine on your phone?
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
Click to expand...
Click to collapse
Hmmm... I already tried wiping cache and fixing the permissions. I'm pretty sure the problem is related to this specific version because previous versions were working fine for me. But I will try it, thanks for the tips!
EDIT: I tried wiping the cache of the market application and the problem still persists. Also, I deleted the updates and let the Market app update itself again to 3.5.15 and the problem still isn't gone. I'm pretty sure the problem is related to this Play Store version.
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Yes it's the same version
Envoyé depuis mon Optimus 2X avec Tapatalk
Striatum_bdr said:
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Click to expand...
Click to collapse
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
mrgian said:
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
Click to expand...
Click to collapse
Hmmm... Tried that already, didn't work out... thx for your reply anyway
SP1996AC said:
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Click to expand...
Click to collapse
Yes that's what I did and had no problem to unset it... Strange...
Striatum_bdr said:
Yes that's what I did and had no problem to unset it... Strange...
Click to expand...
Click to collapse
Hmmm.... Okay, then I will factory reset my phone and reflash everything and see if that works... I can always restore my apps with Titanium Backup, so it's not a real big problem anyways.
UPDATE: So after a factory reset and a total reflash, Play Store 3.5.15 still doesn't work . It asked for permission when I opened the app for the first time and then it worked for a short time. Afterwards it asked again for the same permission and I accepted again and now I have the same problem as before. I'm clueless right now, any idea guys?
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
mrgian said:
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
SP1996AC said:
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
Click to expand...
Click to collapse
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
mrgian said:
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Market "Error Processing Purchase" Fix
SP1996AC said:
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Click to expand...
Click to collapse
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
UnityCake said:
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
Click to expand...
Click to collapse
YES!!!
This solved my problem! Thanks man!

Google Now Closes on CM10

I've been running the latest CM10 nightlies with no mayor bugs. I've been using CM10 for 5 days now and I've yet to experience the call bug, so this is just minor nuisance.
Whenever I try to open the latest Google Search, the app shows up, but then It hides in about 2-3 seconds automatically, no matter what I do.
I already tried clearing the cache, and reinstalling the app, but this behavior continues. I tried this also, but it didn't helped.
Anyone else having this issue? Any recomendations?
detesto said:
I've been running the latest CM10 nightlies with no mayor bugs. I've been using CM10 for 5 days now and I've yet to experience the call bug, so this is just minor nuisance.
Whenever I try to open the latest Google Search, the app shows up, but then It hides in about 2-3 seconds automatically, no matter what I do.
I already tried clearing the cache, and reinstalling the app, but this behavior continues. I tried this also, but it didn't helped.
Anyone else having this issue? Any recomendations?
Click to expand...
Click to collapse
yes sir, uninstall google search update and clear cache and data after uninstalling. your google now will work again
Yeah it's probably a problem with the data. Clear cache and reinstall. To no sure you don't run into this problem again you should try repartitioning your phone to 512MB if you haven't already, so you have more space in your systems folder. I believe this will help Google now run more consistently
Sent from my LG-P990 using xda app-developers app
amardeepsingh77 said:
yes sir, uninstall google search update and clear cache and data after uninstalling. your google now will work again
Click to expand...
Click to collapse
So the problem is with the update? I uninstalled it and it's working now. Any workarounds?

Unfortunately, the process com.android.phone has stopped.

Hi guys I need some help. I just wiped my phone and restored it back to factory and I'm getting
Unfortunately, the process com.android.phone has stopped.
Click to expand...
Click to collapse
everytime my phone boots up. This happened as soon as it booted up right after I reset it and it's happening every single time now. It happens EVERY boot, exactly 2 times. It will freeze up my lock/home screen temporarily and give me the error message. After it displays it twice then everything goes back to normal working order and I am able to make phone calls etc.
I do think I f'd up somewhere messing with xposed installer and the wanam module. My phone would go into boot loops when I had it previously set up so this is why I reset it.
It IS rooted. Factory kernel/rom (I don't think it's possible to change them at this moment but please correct me if I'm wrong.) I tried wiping cache and still nothing. Everything in Titanium backup is defrosted meaning its all there except for the things that I uninstalled on my last setup but I was caeful not to remove anything important (only At&t bloatware). Also I did have 'App Ops X' installed and it's installed now.
So please help if you can and thanks in advance.
Fixed!!!
Not sure how exactly but I went into Titanium Backup and disabled a bunch of things that I wouldn't use. I get no errors now. Might be disabling of the 'Knox' that fixed it, who knows.
Thanks for the update,
I wasn't receiving this everytime like you were but I was getting it every so often. I tried using Titanium Backup to freeze some unwanted crap also and I haven't seen the Error since.
Don't know what we got rid of but it works lol
the_real_vlad said:
Fixed!!!
Not sure how exactly but I went into Titanium Backup and disabled a bunch of things that I wouldn't use. I get no errors now. Might be disabling of the 'Knox' that fixed it, who knows.
Click to expand...
Click to collapse
hi can you please share what you disabled
thanks
d3aded said:
hi can you please share what you disabled
thanks
Click to expand...
Click to collapse
Hi,
I can barely remember but I did remove Samsung Knox and everything with 'knox' in it. I would freeze a few things at a time that you don't think you need and keep rebooting until it's fixed. I went through many trial and errors until I finally got it 100% working.
Wiping contacts storage data usually fixes it
RErick said:
Wiping contacts storage data usually fixes it
Click to expand...
Click to collapse
Hello. I have been getting this error after installing the latest polish update to 4.4.2
I have done hard reset a couple of time but the same thing.
Any ideas?
Also how do I wipe contacts storage?
RErick said:
Wiping contacts storage data usually fixes it
Click to expand...
Click to collapse
it did not work for me either
any other ideas?
I don't know if this will help..had this issue when I used Xposed module Flying Android ....it messed up my dialer with the same message...I uninstalled it and it works perfectly now.
Sent from my SM-P600 using XDA Premium HD app
Hi severybode
i have the same : http://forum.xda-developers.com/showthread.php?t=2568386
i think this is cause of my sim card !!! cause mine is 2G , anyway , if anyone knows that witch app should i freez please let me know .
your help is appreciated
thanks
100% is a sim related problem as if i boot up phone without sim i do not get any error.
Sent from my SM-N9005 using Tapatalk
yes , you right
but is works on 4.3
is it 4.4.2. bug ?
should i report it to samsung ?

Crashing when I attempt to uninstall app

I've been having this issue for a bit now and finally fed up enough to seek help.
I attempt to uninstall an application from my Moto X (running 4.4.2) and it immediately crashes the phone. I've done a factory reset on the phone and after installing a test app and trying to uninstall it right after it does the same thing. So basically any app I install I'm stuck with unless I wipe the phone. I took a video of the process. It doesn't matter what application I try to uninstall as it does the same thing with all of them.
apparently I can't post links to my youtube video until I get 10 posts, I suppose I could send via PM if someone wants to see?
no idea how to even troubleshoot this.
2panther said:
I've been having this issue for a bit now and finally fed up enough to seek help.
I attempt to uninstall an application from my Moto X (running 4.4.2) and it immediately crashes the phone. I've done a factory reset on the phone and after installing a test app and trying to uninstall it right after it does the same thing. So basically any app I install I'm stuck with unless I wipe the phone. I took a video of the process. It doesn't matter what application I try to uninstall as it does the same thing with all of them.
apparently I can't post links to my youtube video until I get 10 posts, I suppose I could send via PM if someone wants to see?
no idea how to even troubleshoot this.
Click to expand...
Click to collapse
Weird. Are you on art or dalvik runtimes?
aviwdoowks said:
Weird. Are you on art or dalvik runtimes?
Click to expand...
Click to collapse
I'm not sure what you mean by that. The phone is bone stock, never tried to mess with roms or anything if that's what you mean.
2panther said:
I'm not sure what you mean by that. The phone is bone stock, never tried to mess with roms or anything if that's what you mean.
Click to expand...
Click to collapse
This may fix it. Go settings, about phone, tap on the build # a lot. This will enable dev options. Go back one & set runtimes to art, be sure you have at least 50% batt. It can take more then 10 min.
aviwdoowks said:
This may fix it. Go settings, about phone, tap on the build # a lot. This will enable dev options. Go back one & set runtimes to art, be sure you have at least 50% batt. It can take more then 10 min.
Click to expand...
Click to collapse
I made this change this morning. No luck, still crashing when I try to uninstall applications. These are normal applications I've downloaded from the play store, weird. Any other ideas?
2panther said:
I made this change this morning. No luck, still crashing when I try to uninstall applications. These are normal applications I've downloaded from the play store, weird. Any other ideas?
Click to expand...
Click to collapse
No just Rsd.

Question Strange problem with google maps

Hi, I have a strange problem with google maps. After updating to the latest version, the application closes all the time (without giving any error). Clear app data helps but only until the next restart. When I uninstall all map updates it works normally.
Here is a video how it looks like: https://streamable.com/idq37q
Roll it back to the factory version...
blackhawk said:
Roll it back to the factory version...
Click to expand...
Click to collapse
Yep I made that, this is only way to fix issue. I wonder why its happening? Am I only one who have that kind of thing? Wipe cache partition doesnt fix this.
Dizzyrul3z said:
Yep I made that, this is only way to fix issue. I wonder why its happening? Am I only one who have that kind of thing? Wipe cache partition doesnt fix this.
Click to expand...
Click to collapse
Updating gmail and gmaps from Samsung factory versions always yields a worse version
Gookill sucks.
My problem seems to be memory related. When the application is open or I quit it (but I won't close it completely), it starts up normally. When I force it to stop, it won't start anymore (I need to clear cache and app data to work again). Anyone have an idea how to fix this?

Categories

Resources