Database Develop

VZW Moto Maker order cancelled

Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2

SupaSwag said:
Anyone else have their order cancelled this morning? I used the promo code THANKYOU10 so I wonder if that's why. Other than that idk why it could have gotten cancelled. The charge appeared fine on my card.
Sent from my LG G2
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Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2

GreenMunky said:
Interesting... who's your carrier?
Sent from my VZW SGS3 rockin' Jelly 'Beans' Build 17 using Tapatalk 2
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Looks like you didn't read the thread's title

SupaSwag said:
Looks like you didn't read the thread's title
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Click to collapse
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.

I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5

GreenMunky said:
Fair enough... did you ever find out the reason for your cancellation? I was going to try that same code when I finally decide on a color scheme, but if that's the reason yours got nixed, I may just suck it up and pay the full price.
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phositadc said:
I used the code this morning. Order hasn't been canceled yet as far as I know. Did they email you to say it was canceled?
Sent from my Nexus 5
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They emailed me that it was automatically cancelled. I got in contact with an online chat rep and she referred me to a number. I called the number and got tired of waiting so I hung up. So I never really found out why it was canceled. Could have been a system glitch butI'm going to take it as a sign that I should just save my money and wait at a later point to get a new device. Currently rocking a G2 so it won't hurt but I really wanted a Moto X.

My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.

GoClifGo05 said:
My order was cancelled because the name on the credit card i entered didnt match the one i entered exactly... Missed the middle initial.
The charge also appeared on my statement, but never went through and disappeared about a week later. When i reordered, with the correction, it was fine.
Click to expand...
Click to collapse
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!

SupaSwag said:
That may very well be it. Didn't think that could be the issue since everywhere else I've used my card I've gotten away with not including the middle initial. Dang it!
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Click to collapse
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5

phositadc said:
How long after you ordered did you get the cancelation email?
Sent from my Nexus 5
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Click to collapse
I got the email around 7:30am and placed the order the night before. Now I'm deciding whether I should order it again or stick with the G2. Yesterday was basically an impulse buy since it was the first day for Moto Maker on VZW.

Could also be adding the accessories. Some people were able to get order to go through without accessories after not being able to complete order with them.
Sent from my XT1058 using XDA Premium 4 mobile app

Loose earpiece grill

The ear piece grill on mine is loose. Checked my note 3 and it's not the same. Check yours just in case. I may sound a bit picky but I just spent $749 + tax on this. Gonna get it exchanged.
Sent from my SM-N900T using Tapatalk

Will t-mobile even exchange for that?

the one on my Note 2 kinda does that. but i never noticed until now until you brought it up. hmm...guess it didn't bother me or it didn't really cause a problem.
the one on my Note 3 on the other hand....it's rock solid. like welded into place.

browniegirl said:
Will t-mobile even exchange for that?
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They will but you would have to send it back since it was purchased online.

Kawaisa said:
They will but you would have to send it back since it was purchased online.
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Click to collapse
Sounds more of a pain than what it's worth.

browniegirl said:
Will t-mobile even exchange for that?
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Click to collapse
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk

I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk

Kawaisa said:
They will but you would have to send it back since it was purchased online.
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Click to collapse
Yes you do have to send it back but after you get the replacement. I've done exchanges with them before. They've sent me a replacement but they have to put a charge on the account. If the defective one doesn't come back then they don't remove the charge.
Sent from my SM-P600 using Tapatalk

aznmode said:
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
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Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small

aznmode said:
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
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is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...

browniegirl said:
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
Click to expand...
Click to collapse
Ya I'll be fine as long as it gets replaced. But since I bought online they will have different stock status than stores. Hopefully they've reserved some for replacements. I'll find out in a few.
Sent from my SM-P600 using Tapatalk

TEKHD said:
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
Click to expand...
Click to collapse
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk

I just checked mine and the earpiece doesn't have this defect. It would bother me also.

aznmode said:
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
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Click to collapse
Just checked my white note 4. The speaker on mine is fine. I'd return it if I were you.

It looks like assembly problem. It appears that your speakers grill sits on top of foam gasket (this would be a reason why it springs back).
Sent from my SGH-T889 using xda app-developers app

That sucks and I still don't get why online and their stores are separate. One thing I liked about AT&T is being able to return to store even if I ordered online.
Sent from my LG-D851 using Tapatalk

Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me for the new one and will refund the charges on the 1st phone when they receive it back.
Sent from my SM-P600 using Tapatalk

aznmode said:
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me up front and will remove the charges when they receive the defective on back.
Sent from my SM-P600 using Tapatalk
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Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.

p()()pypants said:
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
Click to expand...
Click to collapse
I guess I got lucky the 2nd time around.
Not quite sure how UPS works but with FedEx ground it cannot be changed either once it ships. If it was express then they can switch between next day, 2nd and 3 days.
Sent from my SM-N900T using Tapatalk

Got my replacement today and I'm happy to report that it doesn't have the same issue. And is perfectly flushed against the glass.
Sent from my SM-N900T using Tapatalk

Motorola Questions

How is the RMA process for Motorola? Is it pretty much hassle free like Google Play?

I'm also wondering this. I have to RMA mine due to an issue with a spot on my camera.

Pilz said:
I'm also wondering this. I have to RMA mine due to an issue with a spot on my camera.
Click to expand...
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+1

2swizzle said:
+1
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Click to collapse
I just called Motorola, 5minjtes later they said they are overnighting me a new phone with a return label no problem! I'm glad they have good customer service for issues like I had.

Other than having to wait for their stock to replenish, I've had no issues with the RMA process for my N6: quick and easy.
--JamesT

chemguru said:
Other than having to wait for their stock to replenish, I've had no issues with the RMA process for my N6: quick and easy.
--JamesT
Click to expand...
Click to collapse
I was lucky because they had a blue 64gb in stock ready to ship. They asked what color I wanted and I said I don't care as long as its a 64gb. They said OK they only have blue so they sent me that one. I have a blue one now so that's fine, but I think it's funny how they would have happily sent me a white one if it was in stock.

Pilz said:
I was lucky because they had a blue 64gb in stock ready to ship. They asked what color I wanted and I said I don't care as long as its a 64gb. They said OK they only have blue so they sent me that one. I have a blue one now so that's fine, but I think it's funny how they would have happily sent me a white one if it was in stock.
Click to expand...
Click to collapse
Booo! I wasn't offered that option. "You have a blue, you're getting a blue." Lucky you, indeed.

chemguru said:
Booo! I wasn't offered that option. "You have a blue, you're getting a blue." Lucky you, indeed.
Click to expand...
Click to collapse
I know people I don't care honestly as long as its 64gb. I love my Nexus

For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?

2swizzle said:
For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?
Click to expand...
Click to collapse
I didn't have to pay anything they send you a label so you can send the old one back. I don't know if its new or not because I get mine tomorrow via FedEx,however I would assume it's refurbished unless they don't have any refurbished ones yet then it will likely be new. Either way not worried because they sent it out fast, free, and it was easy to get replaced. I also have moto care should I actually break my phone accidentally which seems to be a good idea considering it's size. I'll report back tomorrow when my phone arrives, hopefully in the morning because you need to sign for it in person.

Mine was brand new.

They sent me a brand new phone sealed in the box

is it standard practice to put a hold on your credit card?

2swizzle said:
is it standard practice to put a hold on your credit card?
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They didn't do anything that I noticed.

2swizzle said:
is it standard practice to put a hold on your credit card?
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Click to collapse
yes, how else can they make the money back if you do not return the broken device? For all they know you are faking it to get them to send you a 2nd phone so you can sell them both for profit.

knitler said:
yes, how else can they make the money back if you do not return the broken device? For all they know you are faking it to get them to send you a 2nd phone so you can sell them both for profit.
Click to expand...
Click to collapse
They didn't put a hold on my CC, I double checked.

I just RMA'd my second N6 because of 1/2 the screen freezing randomly and the camera jumping... I love my Nexus I just hope this one works better. They are sending me a CW model because the MD is out of stock in the center and because its the same person I spoke with before who offered it. I hope this one doesn't have any issues because I don't want any other phone except for my Nexus 6

2swizzle said:
For those who've received a RMA phone (any motorola phone) do you have to pay money, and did you received a refurbished device?
Click to expand...
Click to collapse
I had to pay $175, but that is because I broke my own screen...
As for the device, it was brand new, but I wouldn't expect that to last long as they start refurbing the returns.

Pilz said:
I just RMA'd my second N6 because of 1/2 the screen freezing randomly and the camera jumping... I love my Nexus I just hope this one works better. They are sending me a CW model because the MD is out of stock in the center and because its the same person I spoke with before who offered it. I hope this one doesn't have any issues because I don't want any other phone except for my Nexus 6
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I am sorry but what is the difference between the two models?

Pecata said:
I am sorry but what is the difference between the two models?
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Click to collapse
Cloud White and Midnight Blue

LG Promo Free Battery, Charger, and Leather Back

I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk

granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.

frozeninferno said:
Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.
Click to expand...
Click to collapse
Here is the link.

frozeninferno said:
Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.
Click to expand...
Click to collapse
Try here. Its valid only on G4's purchased before August 1.
http://www.lg.com/us/mobile-phones/g4/cover-promo

granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
stevessvt said:
Try here. Its valid only on G4's purchased before August 1.
http://www.lg.com/us/mobile-phones/g4/cover-promo
Click to expand...
Click to collapse
Dang it, I bought mine yesterday so I won't be able to get it. I may still try later when I get home that way I have the box for IMEI.
I'm upset I missed this.

frozeninferno said:
Dang it, I bought mine yesterday so I won't be able to get it. I may still try later when I get home that way I have the box for IMEI.
I'm upset I missed this.
Click to expand...
Click to collapse
Think you still may be able to qualify!

YankInDaSouth said:
Think you still may be able to qualify!
Click to expand...
Click to collapse
That says via Sprint though. So wouldn't that count me out?

frozeninferno said:
That says via Sprint though. So wouldn't that count me out?
Click to expand...
Click to collapse
Ah, I missed that I'd try anyway! Heck, the OP got TWO LOL, it's apparent they miss stuff

YankInDaSouth said:
Ah, I missed that I'd try anyway! Heck, the OP got TWO LOL, it's apparent they miss stuff
Click to expand...
Click to collapse
Oh trust me, I am still going to try to get it haha. It would be awesome if I could get it!
You never know, usually if enough people don't do it they'll either give you extra like OP or they will honor even if you're outside the normal window of time.
So. We shall see. I will submit my stuff after work.

granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Did they send you a confirmation Email about you being approved?. I filled out mines about a week ago and it mentioned it would take 3-5 days to get a confirmation Email but nothing yet.

Mine was just approved on Monday, took about one week for approval and shipment.

Kawaisa said:
Mine was just approved on Monday, took about one week for approval and shipment.
Click to expand...
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Ah ok thanks for the info.

TheFoolish1 said:
Ah ok thanks for the info.
Click to expand...
Click to collapse
track it here
http://lgg4leatherpromo.smsrebates.com/Promotion/Tracking

Got the approval email then a couple days later an email saying it shipped.
The G3 promo took about six weeks so this was much faster.
Sent from my LG-H811 using Tapatalk

Yeah I just checked my status today on the link Kawaisa provided and it got approved .

Can I still register for this promotion? I plan on getting this phone and I hope I'm not too late to the party!

messiahfreedom said:
Can I still register for this promotion? I plan on getting this phone and I hope I'm not too late to the party!
Click to expand...
Click to collapse
device must be purchased by 7/31

Too bad I missed the promo.
I will get G4 as soon as tomorrow, but now it's $480.

Yay! I got my battery, battery charger and red leather back from @granttaylor99 that I bought from him!! Quick and easy buy just in case anyone else ever runs into this guy.
There is someone else that got a hold of me selling the battery and battery charger for $40 if anyone wants to know who is selling it just let me know.

Did the $480 deal. Received my red leather back, battery and charger yesterday. Wasn't even aware of the deal until I got home with the phone less than 2 weeks ago and ran into it on the site
I think I like the "red" (burgandy) better than the tmo stock Brown/orange.

Already spot a yellow band

Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Click to expand...
Click to collapse
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs

MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
Click to expand...
Click to collapse
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
15-day self-service return - whatever that means.

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.

EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
Click to expand...
Click to collapse
Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk

There is a little yellow band (only visible at night and on white screen) on the middle left of the screen

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Could you post a screenshot with a dark background.

gee2012 said:
Could you post a screenshot with a dark background.
Click to expand...
Click to collapse
A screenshot won't show you anything, you need to take a picture of the phone's screen.

Other user(s) experienced this issue ?

J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
Click to expand...
Click to collapse
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
This problem was also present on some OnePlus One

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
Click to expand...
Click to collapse
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.

J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
Click to expand...
Click to collapse
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be

gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
Click to expand...
Click to collapse
Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.

Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk