Hi,
since yesterday, the bottom/right speaker of my Moto G 2014 (Stock 4.4.4, not rooted) doesn't work anymore. When there should be stereo sound, only the left channel is audible through the top/left speaker.
Already tried rebooting the phone, didn't make any difference. I don't remember doing anything out of the ordinary that could have caused this. Hopefully it's not a hardware defect since the phone is just a few weeks old.
Has anyone else here already had this issue? If you need more info or have any idea what I could try out, please let me know!
Well, the external speakers shouldn't work that way.
Unless its faulty...... which I think it is.
Does the headphone jack work allright ??
Oh, I forgot to mention that. Headphones are working just fine on both sides.
So I also guess the speaker is faulty. Maybe I should wait for the Lollipop update, see if it changes anything?
Edit:
Tried rebooting in safe mode and cleaning the cache partition. No effect whatsoever...
Related
I was using my phone and it suddenly quit playing sound from the external speaker. Headset still works fine. I have reflashed, that didn't help. I wiped and flashed again and still nothing. I am thinking it is hardware but before I send it in I wanted to see if anyone has any ideas on what could be going on.
This may be stupid but you're phone isn't silenced is it? Any audio mods? What ROM are you flashing?
reboot if this doesn't work downgrade to jf
I figured it out, it's a hardware issue. Tmobile is sending me out a replacement unit.
Just booted up my Milestone for the first time in about a year and I have no sound. Nothing through headphones or speaker. I tried flashing a new SBF and the problem is still there.
Just wondering if you guys have heard of this happening before?
I reckon it's probably a hardware fault. Is it worth getting it repaired if I have a Desire now? I was quite interested in it again now the keys have been released.
MrBadgerMilk said:
Just booted up my Milestone for the first time in about a year and I have no sound. Nothing through headphones or speaker. I tried flashing a new SBF and the problem is still there.
Just wondering if you guys have heard of this happening before?
I reckon it's probably a hardware fault. Is it worth getting it repaired if I have a Desire now? I was quite interested in it again now the keys have been released.
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I doubt that both the headphones and speakers would go.
It does sound like a software thing somehow.
So you did full wipe/factory reset and all that from scratch?
Yep, did the lot. I remember when I was using it originally I used to get a lot of crackles and squeeks. I also remember the sound just dying as well, but would always come back on a reboot. Now there's just nothing.
I'm wondering if it could be the headphone socket? Say for example it's constantly picking up a signal as though headphones are connected. The headphone icon is now flashing up a lot on the status bar.
Oh yep that's what it sounds like.
So the phone is fine otherwise.. the phone rings and whatever else...
It'll function completely fine in every other way. Just can't hear anyone on a call or hear it ringing. Do you think it's going to be an expensive repair?
I dunno.
It may be as simple as a loose connection inside.
In that case, it'd probably be a cheap fix
For some reason, my phone seems to think that I have headphones connected all the time. If i plug headphones in, I get sound through them, but once I unplug them, it still carries on as if they weren't taken out (Poweramp pauses on headset disconnect - which it isn't), I have tried rebooting and it has had no effect. I'm on Crystal PA, if that helps. I have no idea whats triggered this, Ive been using Poweramp player on all my androids for a long time, I doubt the app is causing it. The speakers are just not switching back on after the headphones have been removed.
Could this be a hardware problem?
Probably. Are you using Viper Audio or have the FauxSound app installed? Check those apps.
Bruno_Puzoni said:
Probably. Are tou using Viper Audio or have the FauxSound app installed? Check those apps.
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Click to collapse
Aha, never thought about that, I know Crystal PA has viper installed but Im not using it, I was using MusicFX, Ive switched to viper and installed the viper driver and i got sound out of the speaker for a few seconds then it went back to thinking there's headphones connected. This is such a random problem! I havnt touched any of the audio settings since I installed this rom about 2-3 weeks ago, just left things on default.
I think im going to have to wipe and reinstall a ROM and see if that fixes it, i semi messed up this install by trying out the Supercharger script which seems to have made my UI even more flakey rather than improving it.
I really dislike how every ROM Ive tried out on this phone lasts for a few weeks before it gets glitchy with UI crashes and general slowness. And this is not a dig at the devs at all, its not their fault, there is just something deep in this phone which seems to screw it up. The temptation to drive an axe through this phone is growing!
So I've just gone into recovery, wiped system, factory reset and wiped dalvik cache, installed FXP349 CM11 and the same issue is there, sound just wont stop outputting through the headphones, if I turn the ringer volume up, the phone outputs through the speakers, but if i get a call, the phone ignores the earpiece and automatically uses the headphones port to output (doesnt matter if the headphones are actually plugged in or not). I have to switch to speakerphone to hear what people are saying (it sounds very bad quality).
So i guess this means its a hardware problem, Im going to have to try and open up the phone, see if i can see anything broken in there.
Does anyone have experience with any of this?
user154 said:
This may sound stupid but its not just a bit of crap thats been compacted into the jack? I am having the same problem and suspect that may be the cause. I have had this problem before with a phone, but tried to get the foreign material out of the jack with a pin, I ended breaking the jack by pulling part of it out along with whatever was in there. I haven't attempted to clean out my sp's jack yet but am sure thats what it is.
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Well this was my first idea, I tried spraying compressed air into the jack hole but nothing came out, I also tried a cotton swab in the hole - again nothing. I cant see anything foreign in the hole, so Im thinking the port itself is broken in someway, outputs fine but the port just isn't detecting me unplugging headphones. Ive looked at a dis-assembly guide but it means taking off bits of protective film which I don't know if you can just stick them back on.
Im going to make a nandroid backup of my phone in its current state on the latest CM build and then try going back to original Sony software with an FTF, just to see being put back to stock state will change anything. (my friend thinks its some kind of low level software problem). I dont have high hopes but its worth a shot.
EDIT: So moving back to full stock Sony software with an FTF of 12.1.A.1.205 firmware has had no effect, this must mean its a hardware issue.
So weirdly today, after plugging my phone into a car aux cable and playing some music through it, it magically fixed itself? it snowed a bit the other night and i got pretty soaked by it cycling to work so I think it could have been moisture in the phone or something, its the only explanation I can think of. Its working again now.
The call audio speaker on my device recently quit working. I can hear media audio, and speaker phone works fine. When I try to make a call however, there is no audio.
I tried a factory reset with no luck. I am on Computerfreaks latest LP build. I don't think it has anything to do with the software at this point, but I could be wrong. I could try going back to stock, but it seems like a waste of time.
Has anyone replaced their speaker? The parts don't look too expensive, but I couldn't find much info on what would need to be done for replacement. How is the speaker connected? I think I could definitely get to it, just not sure from there.
Are there 2 speakers? Are they different from each other?
I assume I am out of warranty, I got the device at launch. I don't have the Verizon insurance either. I would prefer to fix it myself anyway, so I don't get an unrootable refurb.
thecaptain0220 said:
The call audio speaker on my device recently quit working. I can hear media audio, and speaker phone works fine. When I try to make a call however, there is no audio.
I tried a factory reset with no luck. I am on Computerfreaks latest LP build. I don't think it has anything to do with the software at this point, but I could be wrong. I could try going back to stock, but it seems like a waste of time.
Has anyone replaced their speaker? The parts don't look too expensive, but I couldn't find much info on what would need to be done for replacement. How is the speaker connected? I think I could definitely get to it, just not sure from there.
Are there 2 speakers? Are they different from each other?
I assume I am out of warranty, I got the device at launch. I don't have the Verizon insurance either. I would prefer to fix it myself anyway, so I don't get an unrootable refurb.
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Click to collapse
I cant answer all of these questions but I can tell you that I have had this problem. It started about two weeks ago. It took me two days to figure out. Mine (and possibly yours) was due to something being loose in the speaker area. Not sure what and I'm too lazy to tear it apart and/or fix the speaker. But I have to press the speaker (more of a clamping motion with my fingers). It is only temporary and I have to almost every call.
I don't know how long this will work so i'll probably have to get a new speaker or phone at some point. But if I do fix mine, I'll try to answer the other questions if you haven't already.
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
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Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.