Hi guys, I've just gotten the Z3C, and am having headphone issues. I have some Dr. Dre urBeat headphones that work perfectly in every other device, but when I connect them to the Z3C, they don't work. It sometimes says that headphones have been connected if I jiggle the jack around, and they might work for a few seconds, but then they always stop working. Every other pair of headphones I have work fine in the phone though. I took the phone back to the shop as I thought it must be faulty, but after trying my urBeats in the shop's display Z3 and Z3C, I encounter the exact same issue! Whereas every other brand of phone they had on display works perfectly.... So are urBeats not compatible with Z3 phones? I've done some research and apparently 3.5mm headphones jacks vary in that some are CTIA and some OMTP so maybe that's the issue? This is an absolute pain in the ass as it seems I've thrown my cash away on these headphones! Any help would be appreciated
Maybe the Z3C is the only one that can recognize crap and refuses to work with it :angel::silly:
I have no idea why it wouldn't work tho, since the Xperia Z I've seen people having issues with their headphones, but i don't see why it would matter.
Dsteppa said:
Maybe the Z3C is the only one that can recognize crap and refuses to work with it :angel::silly:
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LMAO!!! I am glad you said it and not me.
kandelai said:
LMAO!!! I am glad you said it and not me.
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+1 :highfive:
To the OP -- not sure what plug the Beats uses (CITA or OMTP) but I think Xperias started using the CITA standard a few years back and this is probably the problem (whic is odd because I thought Apple also used CITA and Apple sells Beats headphones). Either way, you can buy CITA/OMTP adapters for a few bucks on Ebay, so all is not lost.
pipspeak said:
+1 :highfive:
To the OP -- not sure what plug the Beats uses (CITA or OMTP) but I think Xperias started using the CITA standard a few years back and this is probably the problem (whic is odd because I thought Apple also used CITA and Apple sells Beats headphones). Either way, you can buy CITA/OMTP adapters for a few bucks on Ebay, so all is not lost.
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.
I don't care if you guys think they're crap or not, they were a free upgrade I got from the store after my old headphones kept breaking every 3 months, and these have so far outlasted them.
I just got a CTIA to OMTP adapter and the problem persists. Seems like for some idiotic reason they are not compatible.
Merko88 said:
.
I don't care if you guys think they're crap or not, they were a free upgrade I got from the store after my old headphones kept breaking every 3 months, and these have so far outlasted them.
I just got a CTIA to OMTP adapter and the problem persists. Seems like for some idiotic reason they are not compatible.
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See if Beats has a customer service number... maybe there's a solution. Seems odd that they simply won't work. You could also try the Xperia Care forum where you might get an answer: https://talk.sonymobile.com/t5/Xperia-Z3-Compact/bd-p/xperia_z3_compact
There's a thread there about Sennheiser earphones not working and one suggestion was: "try to clear data for smart connect under settings-apps-all. Also,clean the 3.5mm input."
Yeah I called Sony tech support and they had me clear the data. Problem persisted. So now I emailed the Beats tech support and their reply didn't help. But luckily, the right earphone started cutting out yesterday so I claimed warranty this morning Used the opportunity to switch to Sennheiser CX275s. Works perfectly. Their value is $50AUD less than the Beats and yet the quality is a lot better. Perfect timing for the Beats to break lol. So all is well now These Sony phones and their headphone compatibility issues are a joke though. Really poor.
Related
I think I've just broken the 4th one.
Ok, the first 3 just sort of fell apart. They were very cheap (like £1/£1.50) but I made sure got one which wasn't made of 2 pieces put together at the phone end connector and it has not broken so far. However, today I got the dreaded "only sound in one ear" problem. If you push it to downwards it'll play in stereo again but I can't keep my finger there all the time.
So, what have you guys done? Cause surely you play music on your phone, right?
This is the new one I have..http://cgi.ebay.co.uk/3-5mm-Headpho...ting_LaptopAccessories_RL?hash=item3357cd4555
Where as this is the old one, which I definitely don't recommend.
http://cgi.ebay.co.uk/Headphone-Ada...ries_MobilePhoneBatteries?hash=item29ffabba93
I bought mine from the seller directstation in January? and so far (touch wood) I've never had a problem with it which is pleasantly suprising as it looks very flimsy
I use a well brand headphone adapter..its for the touch hd but it is standard htc 11pin usb so its perfect..look it up on ebay..i bought 2 for $4 dollars so their cheap but solid
Actually, I put in the wrong link for the good adapter. The Directstation one was the same as the one I bought before and I manage to break 2 of those in under a week. I have changed that now.
The new one has lasted about 1 month or more but that is still too short I think. Besides, I'm not sure if it's the adapter or actually the plug in the Magic itself that's broken.
Man I wish this phone came with a standard 3.5mm headphone jack instead.
Armadillo123 said:
Actually, I put in the wrong link for the good adapter. The Directstation one was the same as the one I bought before and I manage to break 2 of those in under a week. I have changed that now.
The new one has lasted about 1 month or more but that is still too short I think. Besides, I'm not sure if it's the adapter or actually the plug in the Magic itself that's broken.
Man I wish this phone came with a standard 3.5mm headphone jack instead.
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Well that was my tough choice to make with Vodafone, they had just anounced the HTC Tattoo when I got my contract and was offered either that or the Magic naturally I chose the Magic as it had the better screen of the two however it is sorley lacking a 3.5mm headphone jack
hmmmmm
Can someone PLEASE recommend me a good IN-EAR headphone from eBay?
I just broke my 3rd one!!!!
I hate in ear headphones with a passion. Lacking bass, sounds different if they just move slightly and....er...I don't like things in my ears.
I've yet to try anything from Etymotic. Apparently they are the bees knees, but not exactly cheap though.
SkullCandys
Once you go SkullCandy, you never go back.
http://www.skullcandy.com/shop/titan-black.html
This is the official site but I got mine at the Co-Op of my University campus for 50$
Sound is awesome and they are sturdy as hell. Plus with these buds, you don't hear a peep from the outside world.
I know I sound weirdly "sold" but it was really a revelation when I bought my pair of FullMetalJackets (another model)
cheers
Armadillo123 said:
I hate in ear headphones with a passion. Lacking bass, sounds different if they just move slightly and....er...I don't like things in my ears.
I've yet to try anything from Etymotic. Apparently they are the bees knees, but not exactly cheap though.
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That's no longer true on the bass .... many options for very good bass ear buds now. Including up to extremely expensive $500 earbuds. I have some middle of the line Sennheiser earbuds and the bass is excellent.
Your other points are true.
tallgaudet said:
Once you go SkullCandy, you never go back.
http://www.skullcandy.com/shop/titan-black.html
This is the official site but I got mine at the Co-Op of my University campus for 50$
Sound is awesome and they are sturdy as hell. Plus with these buds, you don't hear a peep from the outside world.
I know I sound weirdly "sold" but it was really a revelation when I bought my pair of FullMetalJackets (another model)
cheers
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I Got Skullcandy...And Then I Got Beats By Dr. Dre... And I Never Went Back
Oh And I Haven't Had A Problem With Mine Then Again I Have The Mytouch 1.2
So I just got my Bionic today, and I tried to play some music on it. The phone's speaker is fine, but for some reason, when I plug headphones in and start playing music, I will hear a faint high pitched sound in the background. And when I press pause and the music stops, the high pitched sound will still be there for a few seconds, and then no sound.
Does anyone else have this problem? Did I just get a faulty unit? I tried with all the headphones in my house, and the same thing happens.
I'm hearing the same thing when the phone is plugged into the car dock and plugged into my car stereo. It's very faint but it is there. Seems to go away after I start playing music. It's not there when the music stops.
I'm definitely getting the same thing on my over the aux cable in my truck tried other cables too same thing
Sent from my DROID BIONIC using Tapatalk
I've got the same problem here as well. It m to new the thing I can focus on with the headphones in.
Ya this is a huge problem. My friend, who got his phone yesterday, has the same problem.as well. He is going to verizon to see about it, but it looks like to be a design defect.
I notice it, only if i have my headphones plugged in and i'm not playing music....... its not a big deal to me, because why would I have my headphones plugged in with NO music playing??
Its definitely there for me. It sounds like the type of noise that can be induced from a ground loop in the charging circuit from a car. The sound is there for me even when I do not have a charger connected through...
Not to sound crazy, but I get the exact thing happen to my G2X.
Wrong forum yes but I couldn't help but comment on this. I hear that sound when the screen is off. Goes away when screen is on.
Happens on stock and custom ROM.
>> Ya this is a huge problem ...
More of a minor annoyance in my opinion. I barely notice it.
cmhfdisker said:
>> Ya this is a huge problem ...
More of a minor annoyance in my opinion. I barely notice it.
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Alrighty, I think it's safe to say that everyone is getting this. We don't really need 5 pages of "I have this too."
I guess we'll have to wait for an update for Moto to address day-one bugs.
Add me to the list of those with this problem.
High pitched whine when listening to headphones(tried multiple headphones) through 3.5mm jack. Goes away ~3 seconds after pause playback. Only hear while playing media. Easiest to detect when media volume turned way down. and/or quiet portion of song.
This thread is being used to track % of phones that have the issue. Take a moment to reply.
High Pitch Noise Test & Stats
supportforums.motorola.com/message/467392
I sent them an E-Mail and was told to do a factory reset (which I had already done, but for another reason). I told them I did this and they then said I was the first person to mention this problem and it must be unique to my phone. I then sent them 3 links to various forums with members discussing it, many of whom had also contacted support. I told them it was a very well known problem and I was obviously not the first person to contact them. They ended our conversation by basically saying the phone has a 1 year warranty from Motorola and I may take it back to a Verizon Wireless store at any time and if they can replicate the problem, the phone will be replaced
yesterday i got bluetooh head phones from the verizon store that were 50% off and they sound great. no noise at all. i think that it might have something to do with the wire. maybe the bionic has a faulty ground because alot of people are complaining about noise with headphones.
manolith2011 said:
yesterday i got bluetooh head phones from the verizon store that were 50% off and they sound great. no noise at all. i think that it might have something to do with the wire. maybe the bionic has a faulty ground because alot of people are complaining about noise with headphones.
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I use the Motorola S9-HD Bluetooth Stereo headset and it sounds great as always. It must be a problem with the wiring, but I do find it strange how the noise varies in volume a lot and when audio stops the whine stops within 2-3 seconds too. That makes me wonder if perhaps it is a software problem. Oh well who knows, once I start playing music, I can barely notice it, but for video it is a bit annoying. I may take Motorola up on their offer of returning it on their 1 year warranty if in a month or so they quietly fix the problem in the next batch of Bionics Verizon receives. There are a few people who say they don't have the problem, but I think those people are just in the group of people who can't hear sounds that are that highly pitched (like the mosquito ringtone). Perhaps in their mid 30's or older, or just not the best hearing. Anyway, it's hardly worth me returning them for the problem, and like I said, if it is fixed in the next year at any point, I will return and exchange them on Motorola's warranty
So quick dumb question. I bought my Bionic off contract / retail price, anyone know if the 14 days return vzw has only applies to subsidized phones or to full retail price phones as well? (my phone has this problem as well which is why I am wondering if I have till Thursday or longer to return it).
jstrangfeld said:
So quick dumb question. I bought my Bionic off contract / retail price, anyone know if the 14 days return vzw has only applies to subsidized phones or to full retail price phones as well? (my phone has this problem as well which is why I am wondering if I have till Thursday or longer to return it).
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14 day return applies regardless of price paid. Probably the restocking fee too.
Sent from my DROID BIONIC using xda premium
The problem lies with the fm receiver. Try using titanium to freeze the FMradioservice 2.3.4. If this does not solve your problem then it is a hardware issue. I have become an avid slacker radio user and this seems to have solved it for me but, I just did it so haven't had time to really test it. Please let me know if this works for you or not. If you are not rooted then there is no solution for you other than to become rooted.
Sent from my DROID BIONIC using xda premium
I have this too
yutzyscott said:
The problem lies with the fm receiver. Try using titanium to freeze the FMradioservice 2.3.4. If this does not solve your problem then it is a hardware issue. I have become an avid slacker radio user and this seems to have solved it for me but, I just did it so haven't had time to really test it. Please let me know if this works for you or not. If you are not rooted then there is no solution for you other than to become rooted.
Sent from my DROID BIONIC using xda premium
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According to a user over on the motorola support forums:
"Freezing FMRadioService does nothing."
Hi all,
Just checking as to what headphones everyone got with their pre-orders, it seems some got the Bluetooth version, so my question is did everyone get that version?
Will be collecting mine from Three at lunch time
I'd have loved the BT nfc ones, makes sense to pair those with the Z. Still a nice pre order bonus though.
Ordered from cpw and have the standard wired ones.
Sent from my GT-I9100 using xda app-developers app
with my preorder from P4U I got the Bluetooth headset
tarkuk said:
with my preorder from P4U I got the Bluetooth headset
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LUCKY BLUETOOTH BOYS!!!
Here's hoping I am equally blessed but I am not holding out too much hope
I am a bit disappointed now, just looked at the different models as I thought they were all noise cancelling headphones, but it seems only the MDR-1RNC are noise cancelling, priced at £449
Never mind though, at least I'll be able to hear the traffic if trying to cross the road lol
It would really make my day if I SonyMobile.com sent out the Bluetooth ones, but something tells me that they're only offering the regular ones. Which, frankly, isn't such a big deal if you ask me - shouldn't be a problem to use with mw600 or similar "adapter-ish".
I got the normal ones in black, I don't know what made me think they were supposed to be noise cancelling though, I must have read it in a review rather than on the Sony offer page...
Normal ones from P4U for me still happy tho
No idea why someone would want wireless headphones over wired ones, unless you're selling on. Wireless is more expensive while lower quality sound. Fact.
I preordered mine on the first day they opened preordering up, Got an email today from P4U, saying "sorry I didn't get it today but It has been sent special delivery before 1pm tomorrow". and I've been upgraded to the Sony MDR-1RBT ones worth £399, even tho they only £248 on amazon.Would have been nice to get the noise cancelling ones tho' lol
I got the wired one.... preordered from carphone warehouse...
lloydbf said:
No idea why someone would want wireless headphones over wired ones, unless you're selling on. Wireless is more expensive while lower quality sound. Fact.
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The XperiaZ kinda encourages everyone to use wireless accessories. i'm gonna need to buy a SBH20 so that i can plug my headphones into the bluetooth reciever so that I don't have to open flaps on my xperiaZ.
Also going to need a docking station because the flaps are annoying
i preorderd from mobicity, does that mean i dont get headphones?
its an australian website btw
phonenewb said:
I
The XperiaZ kinda encourages everyone to use wireless accessories. i'm gonna need to buy a SBH20 so that i can plug my headphones into the bluetooth reciever so that I don't have to open flaps on my xperiaZ.
Also going to need a docking station because the flaps are annoying
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Sorry but no.
Sacrificing quality (for a higher price at the same time) for style is kind of stupendous.
What's more, I'm not planning to dump my phone into water or take it under the shower. Water resistance is something for emergency situations, if you drop your phone into the sink that it doesn't go bust. I won't refrain from using my phones features like the damn USB port and headphone jack for some misplaced sense of diving desire.
Treat it like the ZL and realize your phone will function with or without water resistance (except under water).
lloydbf said:
Sorry but no.
Sacrificing quality (for a higher price at the same time) for style is kind of stupendous.
What's more, I'm not planning to dump my phone into water or take it under the shower. Water resistance is something for emergency situations, if you drop your phone into the sink that it doesn't go bust. I won't refrain from using my phones features like the damn USB port and headphone jack for some misplaced sense of diving desire.
Treat it like the ZL and realize your phone will function with or without water resistance (except under water).
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Exactly!!!
I don't get why all of a sudden people are getting wireless everything for the XZ. the waterproof is a just in case feature, it doesn't mean that you stop using the phones normal features.
Long time since I was in the HTC section!
Thinking of ordering one when I get paid next week, I've watched the unboxings on the YouTube and there is this one thing I'm really itching to find out! The headphones that are bundled, the ones with the red buds, are they cheap & nasty usual HTC headphones, are they upgraded HTC headphones to have bass and actual mid-tones, or at they Beats Headphones?
I'm in the UK personally and although Clove announced a delay, I was just wondering what is the actual release date for the One? There's nothing on HTC website about the release date, though you can pre-order one direct from them, which I think is abysmal.
Furthermore, I'm on EE 4G in the UK will an unlocked One straight from HTC or any other retailer work straight away when I insert my SIM? That ones kinda the deal breaker because I was watching a video on YouTube and all the reviews in the US were saying 'and we can't test the LTE as this is the European Model' and I know the frequencies are different blah blah blah, but I just wanted to double check I know the device is order-able from EE on a new contract, but I didn't know if that was an EE 'specific' device.
Cheers guys!
I haven't tried the bundled headphones that came with mine (i got Beats Buds free ), but no, they are not Beats buds, they appear to be just the standard HTC ones with red tips.
If you buy an unlocked (sim free) version over here then your EE sim will work straight away.
craftycarper1 said:
I haven't tried the bundled headphones that came with mine (i got Beats Buds free ), but no, they are not Beats buds, they appear to be just the standard HTC ones with red tips.
If you buy an unlocked (sim free) version over here then your EE sim will work straight away.
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Excelletente! I have Apple EarPods anyway, which for the record are absolutely fantastic I've had Beats Headphones before and they blow Beat's out of the water for a much lower price! Thanks for the fast reply.
jaaystott said:
Excelletente! I have Apple EarPods anyway, which for the record are absolutely fantastic I've had Beats Headphones before and they blow Beat's out of the water for a much lower price! Thanks for the fast reply.
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No problemo.
I've never had, or used any decent headphones...(most will probably say i still haven't :laugh, but i like the bass with the Beats, i'm no audiophile but i like the sound of them. Maybe it's my mis spent latter teenage years in clubs standing next to speakers that blew your head off, but i like them and am happy with them.
Hey guys, I just wanted to share my experience with this device with you.
So, I bought this phone in January and it was the most excellent phone I've ever used, fast processor, good camera, a nice community backing it up, good audio, you know the rest.
But it wasn't until, like, three or four months after that and I began to have troubles with it. I'll try to list them up:
1. While using it for reading before going to sleep, it would lock itself as if I pressed the power button (and no, it wasn't because of the screen timeout because I have a very high timeout and whenever it locked itself it made the locking sound it normally does when you press the lock button). I guess it has to do with the position I usually hold it when I'm on my bed and about to sleep.
2. Vibration motor issues, the phone used to stop vibrating at random times, I had to give it a shake to start vibrating again, how can you explain that? How is that even possible? God, I just can't understand what was wrong, but I learned to live with it
3. Video playblack issues, it stopped playing any kind of video at random times and I had to reboot it so it could do it. For example, YouTube showed that there was a problem loading the video, Instagram videos would glitch and go black, Snapchat videos won't play, you open the video and it exits as if it has finished, Album app says "Cannot play video", Facebook videos would just show the preview and the loading would remain at zero, and so on... However, this got fixed when I updated to Marshmallow but had to live with it for at least two months until MM released.
4. Audio jack issues (first issue), when I plugged my headphones everything was okay, but when I twisted the headphones plug it would stop playing the music (twist the headphone plug, obviously not disconnecting it; let's say that you have a sort of L shaped earphones plug, you are going to watch a YouTube video so you put your phone in landscape, you rotate the earphones plug so you can hold the phone in landscape properly, phone detects as it was disconnected and stops the video).
And, finally...
5. Audio jack issues (second issue), the headphones would disconnect no matter what I do, even the slightest movement would disconnect it, this frustrates me because I listen to music A LOT, and I couldn't do that on my phone anymore. When trying to disconnect and reconnect the headphones the audio jack cracked and the plastic frame of the phone got unglued, and now I have the chrome audio jack and the plastic frame in my hands because I can't glue it back because it won't fit again.
The last issue just happened a couple of hours ago.
I am so disappointed of this phone, just when I though I have found the perfect phone for me, guess I have to try again with another brand... (not to mention I have seen in a lot of forums that this phone has a lot of issues in terms of hardware and software).
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.
Never had an issue with any Xperia phone I've owned. Is your's still under warranty?
tomascus said:
Never had an issue with any Xperia phone I've owned. Is your's still under warranty?
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Sadly, no. I bought it from a shop where they sell unlocked new phones, but I think that the warranty from Sony has expired.
If it was a new phone in January it has warranty. In Australia it has a two year warranty.
Sent from my D5833 using Tapatalk
Jomar Vazquez said:
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.
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In 4 years of having Xperia phones I've only every had one problem, a cracked screen. I called the service desk and they gave me an address to send it to, I had a new screen in 5 days.
I doesn't matter if the phone was second hand or sold unlocked, it still has a valid warranty (two years in Europe).
Register your phone, you will need the IMEI number.
Then call Sony service and tell them you have a fault. They will talk you though some stuff, get you to try PC Companion, then give you a fault reference number and an address to send it to.
It's worth a try.
i only had audio jack issue that makes weird sounds
Fix for 3 here
http://forum.xda-developers.com/showpost.php?p=64763489&postcount=4
Sent from my Xperia Z3 Compact using XDA Labs
I've been using Z3 Compact for about 1.5 years. Believe me man, I dropped my phone into wet cement and cement sucked the phone in, phone was covered in and out in cement for at least half an hour. You know what happened? I went home and washed it, then brushed it to get rid of the dry cement. It still works like a charm! You must be very unlucky.
Best phone I so far got in my Hands. The Camera is the only drawback, but hey, there are mods and fixes. Never had an issue with that phone, it´s a beast in terms of speed and battery, yet tiny enough to fit anywhere in. Yours´ must be a refurbished or something. I´d recommend that phone to anybody I know.
It's a great phone. I dropped this thing (with a tpu case, though) A LOT. I must admit the headphone jack went bad on me. It's short circuiting, so I bought a replacement part.
headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)
alexspl said:
headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)
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Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?
l_abaurre said:
Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?
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I replaced it myself because I said screw it, if it works afterwards, then great, I'll use this phone for longer (but won't ever buy a sony phone). If not, I would've bought smth like a 1Plus X at that time (not spending 500$ on a new phone ever again, I bought the z3c in Oct 2014 when it was just released).
Ordered replacement jack from a chinese online store for 10$.
To my surprise, everything worked as before. The good thing about the components is that you don't have to weld or glue anything, it's all with contacts/sockets. And of course you need some guitar picks, tweezers and a suction cup. You can use a blowdryer instead of a heatgun like I did. Of course it won't be waterproof after that, as you can imagine, the glue on the back panel will only be good enough to stick it back on (doesn't fall afterwards, you just also heat it up a bit before putting it back).
The instructions in this video, before the 3:08 min mark is all you need to do. And then just reverse the process.
https://www.youtube.com/watch?v=jbvYl2JwWG4
Also I had great satisfaction from the fact that I did all this and actually fixed something. Process took place in March 2016, so it's been around 6months already and the headphone jack works with no flaws.
P.S. Didn't bother taking it to a cellphone service/repair center since, at least in my country, they don't have that much experience with repairing waterproof phones. Actually I think they pretty much refuse to do it. Also official Sony centers don't service phones here, hah
So, I am proud user of Z3C. After 14 Months, I've had no problems at all. Camera takes perfect photos, music is great on speakers and NC headphones or even with Sony MDR-V150. Only thing I would like to have is RAW format for photos...
Amazing device with horrible design flaws a.k.a = the jack of death
The worst part of this story is that this sh*t (the jack) got ruined after long time of use, which means: out of warranty, you will have to f*ckyourself and deal with it, because Sony give a sh*t about it and will never recognize that flaw... ever.
Workaround? BT headphones
Downside 1? Latest Radio.apk + MM = No FM radio over BT, music only.
Downside 2? Money, obviously.
Pretty sh*tty scenario for an almighty compact device.
Bottom line: If your jack is ok, dont mess with it... just remember those many customers fallen in this adventure named "Flagship".
Yay, my headphone jack is broked now. Nothing more to add; just wanting to wallow with some fellow sufferers Still in warranty so will try that approach out.