Database Develop

The all-in-one Play Store orders/shipping/etc thread

Please use this thread for all discussion relating to Play Store shipping dates etc.
(No insult intended to the original OP, this just seems to be about the largest thread on this subject and therefore the best candidate to be turned into a sticky)

Nexus 7s shipping early?
Is it possible that Google might be shipping these things out a little earlier than mid-July? When I did my preorder, it said my card wouldn't be charged until it ships, yet my card was charged today. Hmm...

oldblue910 said:
Is it possible that Google might be shipping these things out a little earlier than mid-July? When I did my preorder, it said my card wouldn't be charged until it ships, yet my card was charged today. Hmm...
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Click to collapse
You sure it was charged and not just blocked?

brizey said:
You sure it was charged and not just blocked?
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Click to collapse
I see the charge in there but you're right, it may just be an authorization. I guess I'll know if it expires in a few days. haha

I hope they come early. In leave on holiday on the 13th, would hate to know my new toy is at home while I'm away.
Sent from my GT-I9300 using Tapatalk 2

Lootes said:
I hope they come early. In leave on holiday on the 13th, would hate to know my new toy is at home while I'm away.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
Christ, that's EXACTLY what I'm worried about. I'm on vacation all next week and if that thing were to come next week, however slim the chances may be, I may just explode. LOL

Can we all just cross our fingers and hope it comes in early? It's been too long already, am I right?

Phazor said:
Can we all just cross our fingers and hope it comes in early? It's been too long already, am I right?
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Click to collapse
You are correct sir. It's the one thing that's a bit frustrating compared to Apple product launches. The RMBP was available on day 1 of it's launch.
I think the wait will be worth it for the N7 though.

I'm thinking the 2-3 week window was just a fail safe in the event there is a ridiculous amount of pre-orders and they can't fulfill all of them with the current stock they have on hand.
I'd expect to see these start shipping within a week.
I could also be telling myself this since I'll be going on vacation at the end of july and don't want to lug my laptop or 10 inch tablet around.

I just checked my card and it was charged for me too. $230.40
I hope they are going to be shipped soon!

Mine was charged instantly i checked my bank but it say card charged when dispatched?

I pulled the trigger on the 8gb about an hour ago but haven't been charged yet. I think what theneil said is probably accurate.
theniel said:
I'm thinking the 2-3 week window was just a fail safe in the event there is a ridiculous amount of pre-orders and they can't fulfill all of them with the current stock they have on hand.
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Click to collapse
I doubt they would start taking orders on such a heavily anticipated item if they didn't have a large stock ready to go, even if they cant keep up with the pace. Many times pre-orders were opened up for some new and exciting item and then there were delays in manufacturing which turned into an endless wait and the company ended up with egg on their face and bad pr. Hopefully Google and Asus have planned accordingly.

They pre authorize you for the device. That secures you one during pre orders. Then charge will fall off. Then once its shipped you'll be charged again.

Nothing on my credit card yet after a midnight rollover. Are you guys that are seeing charges using debit cards?
Sent from my ADR6400L using xda premium

brizey said:
Are you guys that are seeing charges using debit cards?
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Click to collapse
Yep, a Mastercard debit card.

yep visa debit here money went strait away from my account when i ordered yesterday night but nothing has come back as stated above.

i was also charged as soon as i pre-ordered it yesterday. i hope this thing ships out next week!

Oh man, don't get our hopes up like that. Lol
My life for Aiur

Maybe the ones that have been charged now get it early and the ones who have not been charged get it mid july or later i think they must of had so many in stock and sold out big time.

antiochasylum said:
They pre authorize you for the device. That secures you one during pre orders. Then charge will fall off. Then once its shipped you'll be charged again.
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Click to collapse
Did you guys not see what I said?

POLL: Did you manage to successfully order the Nexus 4 from Google Play on Nov 13th?

So I'm creating this thread to try and determine a percentage value (%) for how many people were actually able to successfully order the new Nexus 4 device on the Launch Date (Nov 13th, 2012) from the Google Play Store.
NOTE: BTW if you picked up your phone from a retail store/t-mobile/O2(UK) etc, then please do not vote, this is for Google Play Store orders only.
If you successfully ordered 1 or more Nexus 4 devices, then click YES.
If you encountered errors/out of stock/coming soon/ or any sort of processing error which resulted in you not managing to order a device. Then, click NO
Thank You

I'm in Toronto, Canada and was unable to order the Nexus 4 from Google Play, due to server errors.
I tried to order from about 11:36am to 12 noon with no success.

I was able to order mine at 8:34 pacific here in Washington state.

I'm in Germany, I managed to get one after a series of errors. I actually thought I hadn't made it also but then saw an email confirmation later.
But it's not been shipped yet.. :crying:
(00:33 UTC-8)

I was able to order one are 1:00PM EST. Was unsuccessful earlier, but kept refreshing and using Page Monitor Chrome extension. Got a 16GB N4 that is scheduled to ship before the week is over.

you should add an option in the poll
"Been through hell trying to order one, but finally got it"

tian105 said:
you should add an option in the poll
"Been through hell trying to order one, but finally got it"
Click to expand...
Click to collapse
lol I hear you, but lucky you did manage to get one. Did you get it ordered on the 13th or today?

Ordered mine at 11:45 am EST. Status says estimated shipping on november
Sent from my Transformer TF101 using xda app-developers app

UKROB86 said:
Did you get it ordered on the 13th or today?
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Click to collapse
They had all sold out by the end of the 13th? You couldn't have possible bought one today!

never saw the 'add to cart' button once.. stayed up all night and morning constantly refreshing, including at 8.00am when others said it went live.. uk ... there's some kind of con going on, I couldn't of tried any harder.

supercakefish said:
They had all sold out by the end of the 13th? You couldn't have possible bought one today!
Click to expand...
Click to collapse
possible returns/order cancellations?

What's wrong with using this thread? http://forum.xda-developers.com/showthread.php?t=1989161

In UK, there at 8am refreshing until i got the ready for order. Had exactly the same experience as everyone else, errors galore on the order process, tried adding the bumper, the 16gb and 8gb, ended up getting an order for the 8gb and bumper! My credit card shows the amount as pending to come out, and Google wallet says shipping 15th.
Whoop whoop! Come on Google, redeem yourselves with the order process for those who managed to get through the initial mess!
Tapatalked from my GSII

UKROB86 said:
possible returns/order cancellations?
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Click to collapse
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.

supercakefish said:
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.
Click to expand...
Click to collapse
Yes thats true I did hear that the UK had Out of Stock signs shown earlier than US/Canada.

Please search before creating a new Thread.
This already exists
http://forum.xda-developers.com/showthread.php?t=1989161
Thread closed

My Nexus 5 stolen by UPS

Ordered a Nexus 5 on Oct 31st and tracking showed it was out for delivery today. Could not wait to get it! At 6:15 pm there was a knock on the door and when I opened the door I saw the UPS driver walking back to his truck. I picked up the package and called "thank you" to the driver. Once inside I opened the brown shipping box and removed the inside retail Nexus 5 box. The retail box appeared to have some damage. The blue outer sleeve was torn back on one end and the end flaps of the inner white box were also torn. Inside the box was the documentation, wall charger, USB cord, and SIM removal tool, but the Nexus 5 phone was missing! I looked back at the brown outer shipping box and then could see that someone had torn the end flap on it as well. Once they had removed the Nexus 5 phone they used packing tape to seal the shipping box and that is how it was delivered this evening to me.
The worst part is that since I could see by the tracking info that the package was out for delivery today, I went ahead and listed my current phone on eBay with a buy it now price. I figured it would take a few days to sell, but no, it sold within a few hours. so now I must send off my current phone to the buyer who has already paid me and I have no new phone. Called Google and was told that they would open an investigation and would refund the full amount of my order, but that I would have to place a new order on the Play store if I wanted to replace the stolen Nexus 5. Of course the Play store is now out of stock and new orders are having to wait 3-4 weeks for it to ship.
Update:
I ordered my replacement Nexus 5 on Nov. 7th and this time selected 2 day shipping. Play Store said it would "leave the warehouse on Nov. 22". Got an email on Nov. 11th saying it had shipped and I received it on Tuesday the 12th. Using 2 day shipping the package did not go through the Vernon, CA hub as the one that was stolen did. I received a full refund from Google for the stolen phone 8 days after reporting it. It was a pain to have this happen, but all is good now and I am loving the Nexus 5!

That's terrible.. Same thing happen to me with USPS. Had to take a hit and yell Out screw you universe!!!
Sent from my Nexus 5 using Tapatalk

Wow thats horrible! In my opinion thats worst then them loosing your package! Like you know your all excited it finally arrived and you get ripped apart emotionally because your upset! Hopefully everything works out for you!

I am really sorry to hear that. Such a ****ty situation.
If it's any consolation, it does look like those ordering this week with "2-3 week" and "3-4 week" shipping are actually seeing their packages ship immediately. So turn around time will probably be quicker than you think. It all still sucks, nonetheless.

this is some upside-down bs right here.
sorry dude. you have the imei on the box. i wonder if anyone can see where that N5 (imei) activates and starts pinging...

After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!

Oh you too man! I feel your pain. Here is my post.
BTW you should have replied I CONSENT.

corgi1 said:
After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!
Click to expand...
Click to collapse
You are the second person I heard this happen to in the past two days
DeXel55 said:
Oh you too man! I feel your pain. Here is my post.
BTW you should have replied I CONSENT.
Click to expand...
Click to collapse
EDIT: Make that third

corgi1 said:
After reporting the incident to Google, I was sent an email asking for my consent authorizing Google to remotely disable the device with the IMEI/SERIAL number of the phone that was shipped to me. Of course I replied yes!
Click to expand...
Click to collapse
Well, at least that douche won't be able to use the phone now, just a small consolation, but I guess in a situation like this you have to take what you can get :-/

somehow they knew there was a phone in that box

hello00 said:
somehow they knew there was a phone in that box
Click to expand...
Click to collapse
It is the same box as Nexus4's was. And it also had the same address from Kentucky. It's not hard to guess what's inside...

DeXel55 said:
It is the same box as Nexus4's was. And it also had the same address from Kentucky. It's not hard to guess what's inside...
Click to expand...
Click to collapse
i used to work for fedex ground and we didnt even know what were in those small boxes..people tend to send weird stuff

What has the world come to when we can't trust people that we pay to do their job correctly an honestly.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Again I will ask in this thread too, did you call ups also to retort it asap. Show then pics when you get a chance
Sent from my HTC One using xda app-developers app

monkeypaws said:
Again I will ask in this thread too, did you call ups also to retort it asap. Show then pics when you get a chance
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
No. Should I? This is the first time I get screwed. I doubt they can do anything. It's up to sender (Google) to open insurance claim and etc.

monkeypaws said:
Again I will ask in this thread too, did you call ups also to retort it asap. Show then pics when you get a chance
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This and file a police report!

I once lost my video card "delivered." To date I haven't figured out who the thief is!

you serously didn't call UPS yet to report the driver? tell them the time of delivery they'll know exactly who was on shift
even if it wasnt the driver, you need to report this, this is UPS losing credibility, comeonnow

Exactly. The more time you wait the note it looks like something else happened. Also. In thinking those with stolen phone should send pics and your stories to android police blog and other blogs so not publicity can be made. If thief's know people are aware there is an issue they may not rus riskh it.
Sent from my HTC One using xda app-developers app

Seriosuly?
Your Purchase was stolen during delivery and you don't even tell them??? Duuude

Sold out???

How could it be sold out already. I watched it go live, and then said out of inventory for the 64GB blue.
Did anyone pre-order?
Sent from my Lenovo U310 using Tapatalk

Saw this too, confused.

I was able to get mine. Just happened to refresh randomly. Didnt think it would go live at a random time like that.

Bummer.

I don't think it's actually sold out. I think they're making final touches before sending the update script to put it in inventory.

kool2zero said:
I don't think it's actually sold out. I think they're making final touches before sending the update script to put it in inventory.
Click to expand...
Click to collapse
I agree, it was up not even for 10 seconds.

Justjusten said:
I agree, it was up not even for 10 seconds.
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Click to collapse
Maybe 2PM EDT it'll be up.. you think?

google.com/nexus shows that the 6 is up for pre-order and only available through Play, it didn't say this earlier.

kool2zero said:
Maybe 2PM EDT it'll be up.. you think?
Click to expand...
Click to collapse
Probably, I have an extension checking every 5 seconds and they have been making changes for like the last 30 minutes.

Looks like they're still making changes to the page... just saw the buy button pop up but then go away.

kool2zero said:
Looks like they're still making changes to the page... just saw the buy button pop up but then go away.
Click to expand...
Click to collapse
Just happened to me for the 3rd time, button comes up but as soon as I click add it takes me to an empty cart.

Yeah I noticed this too. Not cool.

I was refreshing all this time. It went from unavailable to sold out (64Gb Blue). was anyone able to buy this version of the phone? I know that the 32Gb was available.

I just chatted with someone from Google Play and she told it that indeed the 64 blue is sold out.
I wonder if they are doing this on purpose to increase demand.
Did anyone actually pre-order one?
Will pre-order be available from Motorola?
Sent from my Lenovo U310 using Tapatalk

I was also checking Motorola site and the link to "shop all" is not working for me. Can anyone try and let me know?

colomob said:
I was also checking Motorola site and the link to "shop all" is not working for me. Can anyone try and let me know?
Click to expand...
Click to collapse
Shop All just takes me to the nexus 6 page. no buy options

My co-worker was able to pre-order one. He said they sold out after about 30 seconds.

sambrooke said:
I just chatted with someone from Google Play and she told it that indeed the 64 blue is sold out.
I wonder if they are doing this on purpose to increase demand.
Did anyone actually pre-order one?
Will pre-order be available from Motorola?
Sent from my Lenovo U310 using Tapatalk
Click to expand...
Click to collapse
What can some indian 2000 miles away know about the stock availability of nexus 6 in ky warehouse?
Sent from my One A0001

oneplus said:
What can some indian 2000 miles away know about the stock availability of nexus 6 in ky warehouse?
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Click to collapse
Inventory is online - location is irrelevant.
Even if you get somebody sitting in front of the computer in KY, do you REALLY expect that person to get onto the floor and verify that the device you want is actually in a shelf there?

oneplus said:
What can some indian 2000 miles away know about the stock availability of nexus 6 in ky warehouse?
Sent from my One A0001
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Click to collapse
I'm sure you've heard of computers and the internet right? Even if you did speak to someone in the states what are they going to do....put you on hold and run out to the warehouse and count...lol?
Nope they will do the same thing someone in India would do, look at their computer and see how much inventory is showing left.

Tmobile online now taking orders

Go to tmobile website and put gear vr in search box and click on gear vr option and order it for 99.99. They did not even advertise that it was available for order. I just ordered mine. I'm thinking first come first serve hopefully, it's sold out everywhere else and tmobile told everyone that they wasn't taking orders till November 27 so order asap.
Sent from my SM-G928T using Tapatalk

I made order yesterday, and my tracking number is still not shipped. Tmo. promised I would receive it by Monday lol

ssmr2t said:
I made order yesterday, and my tracking number is still not shipped. Tmo. promised I would receive it by Monday lol
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Click to collapse
Any update on your order? I ordered mine on Saturday around 1pm EST, and my order status is still "Being Processed".
Is Best Buy selling these in store? I see it is not available for in store pickup on their website...

brucipher said:
Any update on your order? I ordered mine on Saturday around 1pm EST, and my order status is still "Being Processed".
Is Best Buy selling these in store? I see it is not available for in store pickup on their website...
Click to expand...
Click to collapse
Thanks for your response, actually last night seemed all my UPS Status went from nothing (literally UPS site said the tracking number wasent in their system) to being on truck ready for shipment today. I cant stop looking for the truck! LOL

ssmr2t said:
Thanks for your response, actually last night seemed all my UPS Status went from nothing (literally UPS site said the tracking number wasent in their system) to being on truck ready for shipment today. I cant stop looking for the truck! LOL
Click to expand...
Click to collapse
Awesome. My order does not even say "shipped" from T-Mobile...it just says "Being Processed" which makes me a little concerned that maybe they got a ton of orders and I won't be getting one any time soon. We'll see.
Did you pick regular shipping, or did you pay for next day shipping? I picked the free 2-4 day shipping.
I noticed that the Gear VR is now listed as out of stock the T-Mobile's website.

brucipher said:
Awesome. My order does not even say "shipped" from T-Mobile...it just says "Being Processed" which makes me a little concerned that maybe they got a ton of orders and I won't be getting one any time soon. We'll see.
Did you pick regular shipping, or did you pay for next day shipping? I picked the free 2-4 day shipping.
I noticed that the Gear VR is now listed as out of stock the T-Mobile's website.
Click to expand...
Click to collapse
I picked next day overnight because the lady offered it for free, so why not? LOL.
Then, the next day (sat) I made a follow up, and for the inconvenience, they gave me a $30. credit!
On top of that, I complained to Best Buy last week because when I went to the store to get more information on the unit, none of the Samsung reps knew anything about it, or would make any effort to look into it in the computer. 3 different reps gave me 3 different "possible" dates.... I say "Possible" because they didn't want to bother looking at the computer. All I wanted to do was place an order in store if possible because I prefer to have my CC scanned in person and not have the number sent off to cyberspace.... all they had to do was take my money and they didn't want to, so I said screw it and called corporate and complained (took 5 minutes) and they sent me a $25. gift card LOL. So, essentially this thing will cost me about $45. in the end.

Mine is still being processed as well, now it's back available for ordering when it said out of stock last night...this tells me there system is screwing up so we may not have anything shipping anytime soon ...chatting now with tmobile specialist...will fill u guys in
Sent from my SM-G928T using Tapatalk

I have one on back up order at samsung.com, they said that will ship on the 30th so fingers crossed
Sent from my SM-G928T using Tapatalk

Okay, the gear VR is still in Stock at tmobile , but please keep this to ourselves for now, we don't want no order screw ups or extended waiting periods for our shipments
Sent from my SM-G928T using Tapatalk

jamesrick80 said:
Okay, the gear VR is still in Stock at tmobile , but please keep this to ourselves for now, we don't want no order screw ups or extended waiting periods for our shipments
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
Thanks for doing some leg work and looking in to this. I keep hoping for an email with a tracking number, but still nothing.
I did online chat with T-Mobile earlier today, and they assured me I should have it in 24-48 hours, but I am still feeling skeptical. When I look at T-Mobile's website it is still showing as out of stock for me.

brucipher said:
Thanks for doing some leg work and looking in to this. I keep hoping for an email with a tracking number, but still nothing.
I did online chat with T-Mobile earlier today, and they assured me I should have it in 24-48 hours, but I am still feeling skeptical. When I look at T-Mobile's website it is still showing as out of stock for me.
Click to expand...
Click to collapse
No problem, the rep also said everyone who ordered this weekend will receive their shipments this week, I'm just waiting for my shipment and tracking email too ....
Sent from my SM-G928T using Tapatalk

Now back out of stock....my ocd is kicking in lol
Sent from my SM-G928T using Tapatalk

I buy my Friday from Samsung Germany and get it today.
Gesendet von meinem SM-G925F mit Tapatalk

No word on shipment yet, I'm still being processed sucks..........
Sent from my iPad using Tapatalk

jamesrick80 said:
No word on shipment yet, I'm still being processed sucks..........
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Yup...still being processed here as well. Damn T-Mobile.

ssmr2t said:
I picked next day overnight because the lady offered it for free, so why not? LOL.
Then, the next day (sat) I made a follow up, and for the inconvenience, they gave me a $30. credit!
On top of that, I complained to Best Buy last week because when I went to the store to get more information on the unit, none of the Samsung reps knew anything about it, or would make any effort to look into it in the computer. 3 different reps gave me 3 different "possible" dates.... I say "Possible" because they didn't want to bother looking at the computer. All I wanted to do was place an order in store if possible because I prefer to have my CC scanned in person and not have the number sent off to cyberspace.... all they had to do was take my money and they didn't want to, so I said screw it and called corporate and complained (took 5 minutes) and they sent me a $25. gift card LOL. So, essentially this thing will cost me about $45. in the end.
Click to expand...
Click to collapse
So, did you get yours yesterday? If so, what do you think?? Which phone are you using with it?

Starting to feel like tmobile doesn't have anymore stock, no shipping notification yet?
Sent from my SM-G928T using Tapatalk

jamesrick80 said:
Starting to feel like tmobile doesn't have anymore stock, no shipping notification yet?
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse
Nope...still no shipping notification. The online chat people are useless too. They just keep telling me I should receive it by the end of the week (i.e 2-4 business days)...but since I ordered it on Saturday, you would think it would have shipped yesterday. That leads me to believe T-Mobile F'd this one up.

Wish I did one day shipping now...maybe it would have helped...but Samsung USA online store said they will be shipping back orders on 30th...I have one with them too...so if both come I will sell one for double on eBay
Sent from my iPad using Tapatalk

jamesrick80 said:
Wish I did one day shipping now...maybe it would have helped...but Samsung USA online store said they will be shipping back orders on 30th...I have one with them too...so if both come I will sell one for double on eBay
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Just got off the phone with T-Mobile. They sadly just confirmed that it is backordered with no anticipated ship date. What a crock.
The girl said they can get shipments on Tuesdays and Thursdays, but that really doesn't help at all.
What a bunch of BS.