My Moto G won't get Lollipop update? - G 2014 Q&A, Help & Troubleshooting

I bought it on amazon, US GSM version. I'm using T-mobile. It kept saying that the device is up to date, what the heck happened? @@

bluesky2111 said:
I bought it on amazon, US GSM version. I'm using T-mobile. It kept saying that the device is up to date, what the heck happened? @@
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The update has not hit all model versions and not all devices, be patient it will come eventually, and a lot of people are not entirely happy with Lollipop and it's bugs or changed functionality so you're not missing much.

Related

Verizon 4.4.2 update

I'm going to get flamed for this but I'm getting irritated with Verizon or Motorola on how long this is taking. The 4.4 update took 4 weeks max and was a big update and this "minor" update has taken 2 months.....I don't understand what the hold up is. I bought this phone off contract because I wanted a phone that would receive updates relatively quickly and based my decision on the fast update to KitKat. I know there are a few Moto people here.....any insight on the delay? I do understand this is minor....just like being up to date. Okay...everyone yell at me for asking about this .
I'm used to updates taking 6-12 months, so I'm not complaining. It hasn't been that long since the last update.
sent from LenoMoto X
Ryno77 said:
I'm going to get flamed for this but I'm getting irritated with Verizon or Motorola on how long this is taking. The 4.4 update took 4 weeks max and was a big update and this "minor" update has taken 2 months.....I don't understand what the hold up is. I bought this phone off contract because I wanted a phone that would receive updates relatively quickly and based my decision on the fast update to KitKat. I know there are a few Moto people here.....any insight on the delay? I do understand this is minor....just like being up to date. Okay...everyone yell at me for asking about this .
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Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
How come with have a 4.4.2 deodexed verison for Verizon? Isnt that the release?
flashallthetime said:
Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
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Well, that's a reasonable explanation . Why are they messing with the bootloader with every update? I think it was you that posted in another thread about PM'ing this info rather than posting it on an open thread? If you don't mind I'd appreciate your explanation on this..If it's not a hassle PM'ing me with the info you have would be very much appreciated. Thanks.
The first update was a special occasion. Verizon never pushes crap out that fast. Money changed hands to get the first X and G updates through carriers ASAP is my guess. The carriers also got burned by the 4.4 exchange bugs which have probably been causing thousands of customer service calls and returns.
We're on a more normal schedule now, although still faster than Samsung or HTC as there is little to modify. Expect Verizon to be last with a 3-6 month delay for updates. Sunday will be 2 months since 4.4.2 pushed to the nexus 5. I would still be (pleasantly) surprised if we saw it before March or even April.
If you bought this phone thinking every update would be within weeks I'll remind you than a single data point does not make a trend.
Sent from my XT1060 using Tapatalk
Ryno77 said:
Well, that's a reasonable explanation . Why are they messing with the bootloader with every update? I think it was you that posted in another thread about PM'ing this info rather than posting it on an open thread? If you don't mind I'd appreciate your explanation on this..If it's not a hassle PM'ing me with the info you have would be very much appreciated. Thanks.
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Verizon and at&t have locked boot loader on their consumer version, we all know about slapmymoto and all the root hacks, so does moto. The reason why the eliminated boot loader downgrade is due to slapmymoto, no other reason to do it. Just my thoughts . Moto left the vulnerability in the 4.4 upgrade , well its gone now so it should decrease hard bricks in theory but there's always someone who wants to stick a square peg in a round hole
Sent on my Lenoto A2109 tablet
I'm pretty sure downgrading the bootloader hasn't been possible on many recent moto phones. I agree that it's likely to prevent exploits, but it's not something new or unique to the X
Having just received my Verizon Dev Ed only a week or so ago, it updated to 4.4 almost immediately. What's better about 4.4.2?
We should also stress that some people have the update. Motorola is known for doing "Soak Tests" which, is a good idea. For production devices even if you HAVE all the specs on the device and drivers and such with the source code for them so as a developer you can go and in really look at everything... Takes time to not only make sure it works with the device on a basic level (compiles, boots, phone calls, etc..) there is the fact that bugs crop up and I have read a lot of things about it being pulled because of devices being locked - that of course has to be solved and since each device comes with a bootloader for the carrier it is on (unless I'm wrong in that since Sprint uses the 1060 as well and has the update) I would imagine Verizon is being cautious and giving it extra time. Perhaps Verizon noticed some bugs and the other carriers said to release and work on a fix later and Verizon said - no, fix it first.
I know it is hard to think of Verizon as a 'good guy' like that but it is possible, last thing they need is another phone update the kills devices - they've played that game before.
Anyway, just my two cents worth. I think it is being tested and tweaked before release.
Comparing this to the fact that my Galaxy Note 8.0 (which has no carrier cruft) still is on v4.2.2 and has been since October, so... I'm pretty happy with waiting a few months knowing that they'll get it out to me for the Moto X.
Roland Stone said:
What's better about 4.4.2?
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My question exactly. I bet most people who harp about updates don't even know what the changes are. I have 4.4.2 on my N7 and I can't tell a difference in performance compared to 4.4. Most of the changes are camera related for the N5 and N7 which doesn't affect the Moto x's camera since it's updates come from the play store.
flashallthetime said:
Reason why because people are going to hard brick the frigging devices, all unlockable boot loader firmware will be sent out first to see how things go, at that point moto will send out Verizon and at&t firmware and watch all the hard bricks that happen, hope I'm wrong .
Sent on my Lenoto A2109 tablet
Click to expand...
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You're not wrong. LOL. Unfortunately.
Sent from my Moto X cellular telephone...
Verizon customer complaining about slow updates? Surprise surprise. Dude there are phones on Verizon right now that are still on 4.1-4.3 I'd relax and thank my lucky stars Motorola is only taking months instead of years.
If fast updates were so important you should have gotten a developer edition. I've had 4.4.2 for at least a week now and I had most of the 4.4 bugs fixed months ago
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
SymbioticGenius said:
Verizon customer complaining about slow updates? Surprise surprise. Dude there are phones on Verizon right now that are still on 4.1-4.3 I'd relax and thank my lucky stars Motorola is only taking months instead of years.
If fast updates were so important you should have gotten a developer edition. I've had 4.4.2 for at least a week now and I had most of the 4.4 bugs fixed months ago
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
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Developer Editions don't get updates any faster than non-DE versions. The carriers still have to release the updates. I have a VZW DE, and I do not have 4.4.2 yet.
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
SymbioticGenius said:
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
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I don't think there are Verizon/xt1060 4.4.2 images available yet. There are 4.4 images readily available though,
SymbioticGenius said:
You do realize that you can install it yourself right? There are images all over the place now.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
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I understand I can flash the system image from another service provider. Everything I've come across is a sbf file....I can't flash just system from that can I? My last two phones have been from Samsung so I'm not too familiar with this stuff yet.
Ryno77 said:
I understand I can flash the system image from another service provider. Everything I've come across is a sbf file....I can't flash just system from that can I? My last two phones have been from Samsung so I'm not too familiar with this stuff yet.
Click to expand...
Click to collapse
I highly discourage you from doing this. There have been several people bricking by flashing the wrong thing. I almost bricked mine, but was able to save it. Then I had to spend 2 hours on the phone with Verizon because something I flashed made my phone show up as a non-Verizon device and temporarily blacklisted it. It now registers as a test device in Verizon's system, and I don't know what the implications of that is if I try to sell it later to someone else.
It was absolutely not worth it and I should have waited for my carrier to officially release an upgrade. I'm sure some here will disagree with me, but I'm telling you from personal experience.
Mr. Orange 645 said:
I highly discourage you from doing this. There have been several people bricking by flashing the wrong thing. I almost bricked mine, but was able to save it. Then I had to spend 2 hours on the phone with Verizon because something I flashed made my phone show up as a non-Verizon device and temporarily blacklisted it. It now registers as a test device in Verizon's system, and I don't know what the implications of that is if I try to sell it later to someone else.
It was absolutely not worth it and I should have waited for my carrier to officially release an upgrade. I'm sure some here will disagree with me, but I'm telling you from personal experience.
Click to expand...
Click to collapse
Yes..this. be patient. 4.4.2 won't change your life or anything.
Sent from my Moto X cellular telephone...
I to agree with the previous poster, as you said you came from a Sammy product, forget and throw all the past experience with Sammy out the window. Moto is a totally different beast. Wait till your sbf firmware is available and flash that. I have seen to many know it alls royally screw their brand new moto's up. Patience soon all will be for told , I can see in the not so distance future the 4.4.2 update
Sent on my Gummy running Lenoto X

Any Canadian Moto X 2014 Users

Was really considering the phone, but Telus sells the 16GB one. And I am not sure how they will cripple Moto's fast updates. Any Canadian owners, leave your thoughts. I am better off going with the Pure Version?
The only thing telus has done with their moto x is the branding in the status bar and a shortcut to the mytelus account Web app
I don't expect them to take long for other updates.
Mine didn't even come with the Telus MyAccount app at all? It seems like there's actually nothing here (locked phone aside)
The "My Telus" app is in the play store. There really isn't anything on the phone that should delay the update. Part of telus' marketing for this phone has been something along these lines: Pure Style, pure performance with the fastest updates. Im expecting to get the update at the same time as the pure edition or maybe after a few days of network testing.
---------- Post added at 11:19 AM ---------- Previous post was at 11:18 AM ----------
You can actually remove the TELUS branding in status bar form network settings if you want.
Telus
According to the model number XT1097 the telus model is sold in a number of countries. There really isn't any carrier specific software on this phone. Only place telus is shown is in the APN settings.
Coming from the Galaxy S4 which was also 16gb I really like this phone. It doesn't have a SD card but I didn't really use the SD card I had in the S4 other than for music.
Gage_Hero said:
According to the model number XT1097 the telus model is sold in a number of countries. There really isn't any carrier specific software on this phone. Only place telus is shown is in the APN settings.
Coming from the Galaxy S4 which was also 16gb I really like this phone. It doesn't have a SD card but I didn't really use the SD card I had in the S4 other than for music.
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Do you think it is worth it for me to buy the pure edition or the Telus one?
oxxshadow said:
Do you think it is worth it for me to buy the pure edition or the Telus one?
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Click to collapse
If money is no object then the pure edition might be something to look at provided your going to go to a 32gb phone. So far my understanding between the XT1097 and the pure edition is only storage capacity difference and unlocked boot loader but I did read in the development section that someone with a XT1097 used the same method to unlock his boot loader on the Telus model which means it only comes down to having extra storage. If anyone knows of other differences please tell us.
The other way to decide is look at your current phone and if you still have enough storage capacity on it then the Telus one should work for you.
Gage_Hero said:
If money is no object then the pure edition might be something to look at provided your going to go to a 32gb phone. So far my understanding between the XT1097 and the pure edition is only storage capacity difference and unlocked boot loader but I did read in the development section that someone with a XT1097 used the same method to unlock his boot loader on the Telus model which means it only comes down to having extra storage. If anyone knows of other differences please tell us.
The other way to decide is look at your current phone and if you still have enough storage capacity on it then the Telus one should work for you.
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Click to collapse
ah ok thanks! I am thinking of getting the Pure, but I forgot us Canucks cannot buy it
I'd love to know if the Telus version can be unlocked, I've been holding off on buying it because of this.
snoopstah said:
I'd love to know if the Telus version can be unlocked, I've been holding off on buying it because of this.
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I was wondering the same thing. Though I might wait a bit for Black Friday as Moto usually offers a discount on their phones around that time, or around Christmas. The only issue is that us Canadians will have to go over the boarder to pick it up.
oxxshadow said:
I was wondering the same thing. Though I might wait a bit for Black Friday as Moto usually offers a discount on their phones around that time, or around Christmas. The only issue is that us Canadians will have to go over the boarder to pick it up.
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Yeah, I have the bamboo edition from telus unlocked. Hopefully waiting for 5.0 Lollipop.
aznturtle100 said:
Yeah, I have the bamboo edition from telus unlocked. Hopefully waiting for 5.0 Lollipop.
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You unlocked the phone, or it came unlocked from Telus? And how much did it cost you after taxes?
oxxshadow said:
You unlocked the phone, or it came unlocked from Telus? And how much did it cost you after taxes?
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I bought the phone from telus then unlocked it. I cost me about 690$ after tax (quebec tax).
Its a good choice
Gage_Hero said:
If money is no object then the pure edition might be something to look at provided your going to go to a 32gb phone. So far my understanding between the XT1097 and the pure edition is only storage capacity difference and unlocked boot loader but I did read in the development section that someone with a XT1097 used the same method to unlock his boot loader on the Telus model which means it only comes down to having extra storage. If anyone knows of other differences please tell us.
The other way to decide is look at your current phone and if you still have enough storage capacity on it then the Telus one should work for you.
Click to expand...
Click to collapse
I have been on ios for the last 5 years or so, bought the telus bamboo yesterday and i have already unlocked and rooted. The forum for me as a new android user was pretty strait forward and easy to comprehend and the pure method did indeed do the trick on my xt1097. If you are still undecided, i would recommend it and can testify to the effectiveness of the pure method as well as its ease.
With not a whole lot of convincing, I talked them into an additional incentive on a 2 yr so I not only didn't pay for it, but ended up with a negative balance on my bill. hehe
Hope that helps.
Does anyone know when is the end of the Telus exclusivity period?
snoopstah said:
I'd love to know if the Telus version can be unlocked, I've been holding off on buying it because of this.
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Yes it do unlocked. and in cheap way. i got mine unlocked from http://phoneunlockingshop.ca
torawnto said:
I have been on ios for the last 5 years or so, bought the telus bamboo yesterday and i have already unlocked and rooted. The forum for me as a new android user was pretty strait forward and easy to comprehend and the pure method did indeed do the trick on my xt1097. If you are still undecided, i would recommend it and can testify to the effectiveness of the pure method as well as its ease.
With not a whole lot of convincing, I talked them into an additional incentive on a 2 yr so I not only didn't pay for it, but ended up with a negative balance on my bill. hehe
Hope that helps.
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how did you do it? i cant get any methods to work

XT1097 Lollipop update/news/info

I bought an off contrct unclojed xt1097 from telus. Their marketing calls in pure edition but we know that the xt1095 is the real pure one. I contacted telus about the lollipop update and they said that they were waiting on Motorola and then contacted Motorola through the help chat on our phones and the Moto rep asked me to check with my carrier as they are the ones releasing. So frustrating how these people know nothing.
Has anyone with an xt1097 got any info or news ro share? Anyone receive a soak test?
Thanks for sharing!
I too have the xt1097 and havent received anything. The update for this version is not out yet, but according to mobile syrup, motorola is working with the canadian carriers to push it as soon as possible.
cb_2014 said:
I too have the xt1097 and havent received anything. The update for this version is not out yet, but according to mobile syrup, motorola is working with the canadian carriers to push it as soon as possible.
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Click to collapse
Pretty sure Telus is the only Canadian carrier that has the Moto x 2014......
Gage_Hero said:
Pretty sure Telus is the only Canadian carrier that has the Moto x 2014......
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Click to collapse
At the moment yes, but it will coming to wind or another carrier soon. Also lollipop is being pushed to the moto G on several networks and the 1st gen moto X on rogers. Hence working with Canadian carriers to bring lollipop to moto devices and not just to the moto X 2014 on Telus.
I do hope it is soon as I don't want to mess around too much with the phone just yet. There isn't really anything bloated about the Telus version, it just has some wifi #TELUSDIRECT and such in it.
Nexus 5 updates on Telus?
Does anyone know how long after kit kat was released did telus nexus 5 owners see their updates?
Lol comment fail. Anyways how quickly did n5 owners get 4.4.2 over the original 4.4.x firmware?
I too would like to know when we would receive lollipop.
Us xt1096 owners are still on 4.4.4 as well
I also have a 1097 Brazilian Retail Moto X and no updates here yet.
As it is a retail version I wonder what would be the trouble to release the update along with those pure editions. The Brazilian retail is the closest thing to a pure edition that is not being sold exclusively in US.
Hope they release it soon.
I know what you mean. It seems to be the exactly the same as the pure edition with absolutely no carrier bloat even bought from my carrier (TELUS). It would be very surprising if they sit on a working lollipop build for the xt1095 without also quickly updating the xt1097. As far as I know and I could be wrong is they only need a modified modem for the xt1097. How long can that take?
danielcbit said:
I also have a 1097 Brazilian Retail Moto X and no updates here yet.
As it is a retail version I wonder what would be the trouble to release the update along with those pure editions. The Brazilian retail is the closest thing to a pure edition that is not being sold exclusively in US.
Hope they release it soon.
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Click to collapse
I don't think it'll take too long for us (I mean Brazilian xt1097 retail) to get it. Changes seem to be minimal and brazil is pretty high with motorola. My bet is we start getting it by next week. Hang on dude, Im with you on that!
Just chatted with a Motorola rep and she said it should be coming in a few weeks.
Leegalaxy said:
Just chatted with a Motorola rep and she said it should be coming in a few weeks.
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Pics for proof (not that I trust her actually knowing for sure).
Our turn?
Xt1095, then xt1096. Next xt1097? One can hope!
Can't be too long now, Verizon released it yesterday.....
Wind Mobile is now selling the Moto X. Haven't been able to confirm the model number or exact software version yet.
Looks like the same one as telus, almost the same ad..... looks like most of the southern part of the world is getting Lollipop, maybe it is too cold for it to travel here.....
Steve-x said:
Wind Mobile is now selling the Moto X. Haven't been able to confirm the model number or exact software version yet.
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i owe this moto from WIND too here is the model number XT1097 LET ME KNOW IF YOU NEED MORE INFO
kasrawis said:
i owe this moto from WIND too here is the model number XT1097 LET ME KNOW IF YOU NEED MORE INFO
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Yes! Please let us know all of the version info.

Marshmallow 6.0 Update for T-Mo G4

I'm glad to hear the G4 is purportedly going straight to Android M 6.0 from 5.1. Based on the expected November release of Marshmallow, what kind of time frame should we expect for an LG and eventually T-Mobile update for our G4's this time around?
Like any other carrier... Probably 2017 when" N" is released.. Lol... Seriously.
winter.k said:
I'm glad to hear the G4 is purportedly going straight to Android M 6.0 from 5.1. Based on the expected November release of Marshmallow, what kind of time frame should we expect for an LG and eventually T-Mobile update for our G4's this time around?
Click to expand...
Click to collapse
Probably Q1 2016 at the earliest, personally I'm going back to either a Nexus 6 (they;'ll be easy to get and cheap) or the new Nexus 5 2015 simply for M..
Plus the trade-off of root. Most likely I am switching until then.
Good news on the M update. Looks close to coming out. Any delays will be on T-Mobile as LG already made the ROM.
https://support.t-mobile.com/community/phones-tablets-devices/software-updates#tmoSUPDocTitle
Sent From My LG G4
People have already rooted android m so it will probably be made by a awesome dev pre rooted or at least a simple way to re root
---
Q1 2016?
Anyone heard any rumors on when T-mobile is planning on completing this update? I know we have the t-mobile page but it still says MFG development.
Gotta be mobile posted an article on 1/4 saying it was expected before 1/10 from T-mobile, but I haven't heard that anywhere else. It certainly isn't imminent.
winter.k said:
Anyone heard any rumors on when T-mobile is planning on completing this update? I know we have the t-mobile page but it still says MFG development.
Gotta be mobile posted an article on 1/4 saying it was expected before 1/10 from T-mobile, but I haven't heard that anywhere else. It certainly isn't imminent.
Click to expand...
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Link to the article please?
Sent from my LG-H811 using Tapatalk
Sfkn2 said:
Link to the article please?
Sent from my LG-H811 using Tapatalk
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https://www.gottabemobile.com/2016/01/04/lg-g4-android-6-0-update-problems-fixes/
"Sprint is the only US carrier who has confirmed the update, but it should begin for AT&T and T-Mobile before January 10th, according to rumors, so stay tuned for more details."
winter.k said:
https://www.gottabemobile.com/2016/01/04/lg-g4-android-6-0-update-problems-fixes/
"Sprint is the only US carrier who has confirmed the update, but it should begin for AT&T and T-Mobile before January 10th, according to rumors, so stay tuned for more details."
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Click to collapse
Wow.. this is the very first time I've seen any mentions of a date of any kind. I'm not sure how credible they are, since I've never actually heard of this site.
I've been tweeting with @TmobileUSA and seems like they are clueless. I asked when can we expect and got a reply saying "still in manufacturer development" I told them LG released it over a month ago and Sprint already rolled out the MM update and simply shushed me away by saying "we don't have any information regarding the update"
So don't bother asking their "friendly reps" they have outdated information.
That being said, I can only hope soon since T-Mobile is the first carrier in US announced that they will update the phone, it would be embarrassing if they release after all other carriers have it.
sharpehenry said:
I've been tweeting with @TmobileUSA and seems like they are clueless. I asked when can we expect and got a reply saying "still in manufacturer development" I told them LG released it over a month ago and Sprint already rolled out the MM update and simply shushed me away by saying "we don't have any information regarding the update"
So don't bother asking their "friendly reps" they have outdated information.
That being said, I can only hope soon since T-Mobile is the first carrier in US announced that they will update the phone, it would be embarrassing if they release after all other carriers have it.
Click to expand...
Click to collapse
Sharpehenry - thanks for giving that a shot.
Back to the waiting room...
winter.k said:
Sharpehenry - thanks for giving that a shot.
Back to the waiting room...
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Has anyone tried checking LG bridge for the update?
Sent from my LG-H811 using Tapatalk
Sfkn2 said:
Has anyone tried checking LG bridge for the update?
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
shows that my phone is up to date. no MM for my H811 just yet.
Sprint G4 has 6.0, and US Cellular got 6.0 this week.... maybe soon.
I read somewhere that the new update is messing with WiFi calling features on TMO. Not sure if accurate info or not.
sharpehenry said:
shows that my phone is up to date. no MM for my H811 just yet.
Click to expand...
Click to collapse
This won't work unless your G4 is totally stock....
Chris Beck said:
This won't work unless your G4 is totally stock....
Click to expand...
Click to collapse
Never said mine was custom. Mine is stock. But you are right, not sure why your comment was quoted on mine though.

Will I be able to get Pie on my P20 Pro?

Hello everyone,
I really want a P20 Pro. I'm in the U.S. and would be using the factory unlocked Canadian ( CLT-L04 ) version of the phone via AT&T. It's soo much trouble getting this phone in the States. One of the things I'm most concerned about is getting the Android Pie update. It's supposed to start rolling out on the 10th, and I cannot find a concrete answer if I will be able to get it on my device. Contacted Huawei via facebook and asked and this was their response...
" Regarding your concern about updates; please bear in mind that, all of our updates are rolled out in batches according to the IMEI number and geographical region. If you own an unlock device, it will take a little more time to get updates. When the update are released, the carriers are in charge to send the update OTA."
When the update are released, the carriers are in charge to send the update OTA - That part has me concerned. Since I'll be on AT&T and it's not an officially supported device by AT&T, it sounds to me that I won't be able to get the update.
Anybody else in the U.S. that could help provide some insight on this?
Thanks in advance,
Rob
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
RiTCHiE007 said:
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
Click to expand...
Click to collapse
Thanks so much for the info! So the listing says this... "Only International items are Factory Unlocked without carrier logo and/or region lock." Without carrier logo I'm assuming means unbranded ( excuse my ignorance, I've never purchased a phone I couldn't just pick up in the store ) . So I should be able to get the Pie update without issue?
LonestarROB said:
Thanks so much for the info! So the listing says this... "Only International items are Factory Unlocked without carrier logo and/or region lock." Without carrier logo I'm assuming means unbranded ( excuse my ignorance, I've never purchased a phone I couldn't just pick up in the store ) . So I should be able to get the Pie update without issue?
Click to expand...
Click to collapse
Yea seems like it and you can always flash some unbranded firmware tho if needed
Thanks! Sure hope you're right. Just purchased the last one the seller had.
Units sold by carriers in Canada are unlocked and unbranded. Mine is from Koodo/Telus and it's unlocked straight out of the box (it's the law in Canada) and doesn't have any carrier branding or carrier apps.
I think that as long as you are connected to the internet (mobile data or WiFi), you will get the update when a carrier releases it.
Sent from my CLT-L04 using Tapatalk
TadMorose said:
Units sold by carriers in Canada are unlocked and unbranded. Mine is from Koodo/Telus and it's unlocked straight out of the box (it's the law in Canada) and doesn't have any carrier branding or carrier apps.
I think that as long as you are connected to the internet (mobile data or WiFi), you will get the update when a carrier releases it.
Sent from my CLT-L04 using Tapatalk
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That's the concern I have though. I'm not on a carrier ( At&t ) that carries this phone.
Now that I've ordered the phone, I'm having a hard time finding screen protectors and cases for it. Ones I like that is.
I have the same concern. I bought my P20 Pro by an importer, since here in Brazil it is not officially sold. I know the model is from Latin America because it is a CLT-L29 C605. But since I bought it, it just made an update and I'm still with the July update (8.1.0.152) since then.
So I'm in doubt if I'm actually getting the Pie right now on the 10th.
It's unlocked.
I'm loving the device, but it's sad to know that I have a smartphone released this year, last generation and I don't have updates support for it.
rafaelpc80 said:
I have the same concern. I bought my P20 Pro by an importer, since here in Brazil it is not officially sold. I know the model is from Latin America because it is a CLT-L29 C605. But since I bought it, it just made an update and I'm still with the July update (8.1.0.152) since then.
So I'm in doubt if I'm actually getting the Pie right now on the 10th.
It's unlocked.
I'm loving the device, but it's sad to know that I have a smartphone released this year, last generation and I don't have updates support for it.
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Well here's to the best of luck to both of us . Mines supposed to arrive tomorrow.
RiTCHiE007 said:
worst case is that you have to update it manually but that is pretty easy but i have no doubt that they will update every p20 pro to pie BUt it also depends on the carrier so getting a unlocked/unbranded device is a big plus for updates.
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Ignorance again as I've never ventured into this territory. Would you mind explaining how, if I don't get the update, to update it manually?
LonestarROB said:
Ignorance again as I've never ventured into this territory. Would you mind explaining how, if I don't get the update, to update it manually?
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Its not that hard so just read this article https://www.androidpit.com/firmware-updates-huawei-honor and i think there is a guide posted in the p20 pro section on this forum also
Thanks man!
LonestarROB said:
That's the concern I have though. I'm not on a carrier ( At&t ) that carries this phone.
Now that I've ordered the phone, I'm having a hard time finding screen protectors and cases for it. Ones I like that is.
Click to expand...
Click to collapse
I'm almost 100% sure that once Canadian carriers push the update you'll get it to. Has nothing to do with the carrier your on, updates are IMEI and model related. So if it's say a Telus/Koodo phone, you'll get the update when they push it.
That's been my experience anyways.
Ps. I'm using the same phone on Koodo now.
You should be on firmware .120 correct?
Mr Patchy Patch said:
I'm almost 100% sure that once Canadian carriers push the update you'll get it to. Has nothing to do with the carrier your on, updates are IMEI and model related. So if it's say a Telus/Koodo phone, you'll get the update when they push it.
That's been my experience anyways.
Ps. I'm using the same phone on Koodo now.
You should be on firmware .120 correct?
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I'm not sure. Phone should be delivered today.
LonestarROB said:
I'm not sure. Phone should be delivered today.
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Check it when you get it.
But you'll be fine for updates.
So receiving the updates to the phone varies by the carrier? The carrier is the one that has to push the updates, like T-Mobile...?
ZeusftW97 said:
So receiving the updates to the phone varies by the carrier? The carrier is the one that has to push the updates, like T-Mobile...?
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Carriers push the updates yes. But say I buy a phone outright from Rogers and I use it on Telus...Rogers will push the updates to the phone, not the carrier I use it on. And I think it happens because the IMEI would originally be in the Rogers database.
This has happened to me several times now.
Mr Patchy Patch said:
Carriers push the updates yes. But say I buy a phone outright from Rogers and I use it on Telus...Rogers will push the updates to the phone, not the carrier I use it on. And I think it happens because the IMEI would originally be in the Rogers database.
This has happened to me several times now.
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My phone isnt branded, so I dont know what carrier it is... because I bought it off a tech-store.
And for network, I am from Macedonia and I use VIP-MK sim card, which, as you said VIP wouldnt push the updates because the phone isnt from there, I don't know from where they're getting the phones to their warehouses, haha.
I just got a new update tho, b159, hopefully I will get the newest update after I install this one. ^^
ZeusftW97 said:
My phone isnt branded, so I dont know what carrier it is... because I bought it off a tech-store.
And for network, I am from Macedonia and I use VIP-MK sim card, which, as you said VIP wouldnt push the updates because the phone isnt from there, I don't know from where they're getting the phones to their warehouses, haha.
I just got a new update tho, b159, hopefully I will get the newest update after I install this one. ^^
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Possible that if it's unbranded and belongs to no carrier that you'd receive the updates from Huawei servers?
Mr Patchy Patch said:
Possible that if it's unbranded and belongs to no carrier that you'd receive the updates from Huawei servers?
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Click to collapse
I dont think so.
Because there are a lot of updates for my phone to firmware finder, which I think they're from Huawei's servers, right?
And since I boight my phone like a month ago, this is my first update. I was kinda stuck at 152 with July's security patches, and a while ago I received 159 with October's security patches. All I want to say by this is that if I'd receive the updates from Huawei, I'd have now the newest security patches, which is 161 version I think.
Who knows...that's just my opinion.

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