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Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us
yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news
Hi guys, noob here, but not so noob on android OS
I was trying to unlock my verizon droid 3. And when I´d inserted a sim from another carrier, it just says "subsidy lock, call provider".
How can I make the phone ask for the unlock code?
I read somewhere that this message appears when you tried too many codes, but havent tried anything. I read that this problem was solved on other moto phones by leaving the phone idle at subsidy lock screen for 4-5hs and the phone will ask again for unlock code, but thats not the case
Anyone experienced this problem?
call verizon tell them your going our of country on a business trip and you have a european SIM already that you would like to use, but you need to unlock your phone. viola
Im already outside US. Problem is phone dont ask for unlock code.
Alltel or Verizon Wireless do not use any type of subsidy locks on their CDMA phones. Default Code:000000 or 123456 or 654321
that is what i found by looking up the subsidy lock error you described. tell me what happens when you input one of these. im still doing more research for you
Hi, it just says "subsidy locked" and a discard dialog box, there is no box to enter any number
Phone is dual cdma/ gsm 3g, Im trying to unlock the sim part.
I´d read this forum.xda-developers.com/showthread.php?t=1406812 but Im missing the enter code dialog box
the fact that their is no dialog box is weird to me. can you press the menu key? does anything pop up? i googled this but did not find anything. ima check some other sites. do you have an account with verizon?
Yes, phone was working on verizon till the day I leave my city.
The only option when I put a foreign sim card... it´s just the subsidy lock legend and if I hit the discard dialog box, phone goes to android home menu. But obviously with no gsm signal.
I can do everything, flash, root, everything. The only thin I cant do, it´s downgrade, phone was updated to last verizon 2.3.4 OTA when was connected to verizon network, and as other thread says, it´s no downgradeable atm. Im thinking that verizon could have put some newer simlock protection to latest updates...
since subsidy lock is simply by the carrier you can contact verizon and they can tell you what to do. if you dont have anyway to call the usa, you should email them.
Well... more news. Contacted verizon tech service and they teach me how to get to the unlock screen. But for the code I have to wait almost 6 more months.. lmao
Well... more news. Contacted verizon tech service and they teach me how to get to the unlock screen. But for the code I have to wait almost 6 more months.. lmao
At least I can try any code now
sorry you have to wait. i should have said there is a certain wait period for each person [i think 10 months] before their eligible for an unlock code. butttt you can always get one online. glad your initial problem was solved though
Yep, thanks for helping. Maybe Ill try some online code but I think they wont work
If anyone is experiencing the same problem, the only way to get the unlock code input screen is setting to only gsm mode and then turn on/off airplane mode a couple of times and magically unlock dialog box will appear.
there is one that works. ima go find which forum i found it in and post back tonight. probably within the hour. well i cant personally garuntee it works but it had good reviews from xda memebers
That would be nice In case you dont want to post link here, just send me a pm
I have to do some things for the rest of the night and its too much too look up on my phone. If I don't get on again tonight I always check xda whe n I wake up so ill have it first thing tomorrow morning at the latest
Sent from ICS Droid3 using xda premium
Maybe share what you did to get the unlock code dialogue to open. Save others the time of having to call Verizon themselves, since you already did that
Why do you have to wait six months? Was your line on Verizon too new to get an unlock code?
Droid 3 with stock xt862 ROM working on T-Mobile via xt883 radio.img & custom build.prop
Yep, first rule on a forum: dont say it works, say how you make it work
Its a couple of post above, set only gsm mode, turn on off airplane mode a couple of times, and unlock dialog will appear.
I'd unlocked other phone some time ago on verizon and for the next one, I have to wait half a year
Anyway Im not coming back to states anytime soon, so I'll have to throw it through a window
Btw fisrt ebay code didnt worked.
My bad, didn't see this whole second page when I was on mobile lol. Second rule on a forum: read all posts! Good luck.
ebay switftunlock freedomobile and unlock_fusion
whichever you choose and they can send you and unlock code. these are based on reviews from this forum
Thanks, I´ll try one of them
Hello I just bought a LG optmius 2X from fido and i have went out and got an unlock code ( yes i made sure i had the correct iemi number) BUT here is what happend
I went to the dialer typed in 2945#*990# brings the unlock panel so i begin typing my code the first one went quickly and the phone quickly restarted so i thought yay i did it so i threw in a rogers sim but to my suprise nothing happend.. so i tryed again with a bell sim and once again nothing happend so now i was checking the imei number and that matches with the unlock codes so i have no clue what im doing wrong as well i tryed all the other codes that i was sent with no luck as well
what am i to do?
PS When booted up it says NO SIM as well i have NEVER had a accutal fido sim card in the phone as well i have updated to android 2.3 and that effected nothing
207 views yet no help
Sent from my LG-P990hN using XDA
If you're not getting replies it's because nobody that has seen this yet knows how to help (me included).
In my case it was quite simple as the companies over here are forced to give the unlock codes, all I did was put a SIM from a company other than what I had (as said on the instructions) and then bring the unlock menu and enter the code.
Don't know if using a different SIM before unlocking is necessary because of the model itself or just the company I was using, it wouldn't hurt trying that way so put another sim first and then bring the unlock panel.
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
hidequick said:
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
Click to expand...
Click to collapse
The easiest way to check is using a non accepted sim card and getting network. I don't think never have used a fido sim is the issue.
I just want to be sure you're doing the steps right,
1.- Insert a non accepted sim and start the phone, when the phone has loaded you should see the message "locked network/sim" (don't know exactly what it says in english)
2.- Dial the sequence 2945#*990# or 2945#*999# and then input the unlock code, you should get a message saying the request to unlock the phone was successful (again, or something like that) and then the phone will restart
3.- Once it loads again, you should see the name of the network provider and have signal.
Now try again, and tell exactly where it's going different for you to see if someone can help you, if not there's always the option to unlock by software.
Thank you but i get an error when i send the unlock code says networking error of.somthing also is softweare unlocking easy to do?
Sent from my LG-P990hN using XDA
looking at the end of topic
http://forum.xda-developers.com/showthread.php?t=1701939
I have gone back to stock 2.2.2 fryo and it still does not want to unlock.
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
hidequick said:
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
Click to expand...
Click to collapse
Try the code SPCK instead of whichever you're using.
would like you to know i have tryed all codes but i will give it a shot on 2.2
EDIT: tryed all codes recived none work and I HAVE been told these codes work.
ALSOi have a few other topics around the fourms asking about my problem and no one knows whats going on they all have 300+ views even! I have stumped the entire fourm!?
I try more then 10 times the unlock code,and i belive my phone went to the hardlock.
when i open the phone i see this message. "The phone is Subsidy locked.please contact service provider"
I have try with unaccepted sim card 2-12 hours waiting. but dont come enter unlock screen. When i try with non simcard #073887* and i see enter unlock network pin. But when i enter my code, i have "unsuccessfully" code error.
how can i enter my code?
please help. i have try everything. what can i do?
I would change the radio to see if that might help. As this hard-simlock issue was solved the same way with the MB860. Let me try that
hard lock
truaswild said:
I try more then 10 times the unlock code,and i belive my phone went to the hardlock.
when i open the phone i see this message. "The phone is Subsidy locked.please contact service provider"
I have try with unaccepted sim card 2-12 hours waiting. but dont come enter unlock screen. When i try with non simcard #073887* and i see enter unlock network pin. But when i enter my code, i have "unsuccessfully" code error.
how can i enter my code?
please help. i have try everything. what can i do?
Click to expand...
Click to collapse
I have the same problem. Factory reset does not help. And now i don't know what to do...
guys we waiting for your help!!
i cant use my phone from the 7 weeks.
please help !!
truaswild said:
guys we waiting for your help!!
i cant use my phone from the 7 weeks.
please help !!
Click to expand...
Click to collapse
I try to change original firmware, using RSD 5.6...but it does't help...
I do have the same issue. Got atrix which is hard locked after wrong attempt. Was at&t and now in asia.
Does anyone found a solution to make this work.
Thanks
I have the same issue :crying:
Any solutions?
I'd try the Jellybean OTA now. It flashes a new modem so that may well help.
Sent from my MB886 using Tapatalk 2
Abu-7abash said:
I'd try the Jellybean OTA now. It flashes a new modem so that may well help.
Sent from my MB886 using Tapatalk 2
Click to expand...
Click to collapse
No. It does not help.
Anyone managed to solve this?
It just says "Network unlock code unsuccessful"
Call the cell phone provider
Sent from my MB886 using xda premium
demogar said:
Anyone managed to solve this?
It just says "Network unlock code unsuccessful"
Click to expand...
Click to collapse
It says when no sim card in phone. With sim it says "phone is subsidy locked".
My friend got this issue too.. any tip?
i have the same problem here and i dont live on america.... i dont know what to do.... this is a nightmare....
ecualoko said:
i have the same problem here and i dont live on america.... i dont know what to do.... this is a nightmare....
Click to expand...
Click to collapse
go to motorola website
find for repair and chat with them.
To have it back, go to USABox . com and open an account.. you'll get an US address..
explain to Moto that your cell is hardlocked.. reinforce that you don't want to UNLOCK your phone.. just to have an UNLOCKABLE device again
say that now your phone even can't detect the sim card.. they will give you an RMA number.. put you phone in a box and ship it to USA
when they ask for you address, give the USABox one.
When your account at usabox receive the phone, forward it to your country.
i cant do that because of a stupid law that says no cellphones can be buy outside of ecuador.... so if i send my phone out the country... i cant get it back inside the country again.....
fromanbr said:
go to motorola website
find for repair and chat with them.
To have it back, go to USABox . com and open an account.. you'll get an US address..
explain to Moto that your cell is hardlocked.. reinforce that you don't want to UNLOCK your phone.. just to have an UNLOCKABLE device again
say that now your phone even can't detect the sim card.. they will give you an RMA number.. put you phone in a box and ship it to USA
when they ask for you address, give the USABox one.
When your account at usabox receive the phone, forward it to your country.
Click to expand...
Click to collapse
ecualoko said:
i cant do that because of a stupid law that says no cellphones can be buy outside of ecuador.... so if i send my phone out the country... i cant get it back inside the country again.....
Click to expand...
Click to collapse
so ship it to usabox and hold it there until any friend goes to USA..
when they get there, forward it to the person's hotel!
Hi there, I'm a completely frustrated noob. I thought unlocking my device would be as simple as putting in the unlock code I got from an online service (I've since tried another service, and got the same code) but as soon as I typed it in, it acted like the code was accepted but then I got a message that said Phone Not Allowed mm#6 upon start up.
I took it to Tmobile to try and set up a plan, but they couldn't get the device to register on their network. Tmobile is listed on the phone, but it can't connect.
Since there is no longer a prompt for an unlock code, I tried typing in all the alternatives *#7465625*CODE etc, but the phone doesn't accept any of them.
I've also tried getting to the debug screen, phone control, and network lock- but my debug screen only has 5 choices... and phone control isn't one of them. This is what my phone won't let me do-> http://forum.xda-developers.com/showthread.php?t=2265089&page=2
The phone was never activated on AT&T. I purchased from someone the day it was released. I tried doing the unlock on a brand new Tmobile sim card, and when I went into the phone store- the girl also put in a different sim card, but still no prompt.
Please tell me there is hope, and that I'm overlooking some stupid setting. I feel like an idiot since it's almost been 2 months of failure. :crying:
I hope someone can help! Thanks!
k1124t said:
Hi there, I'm a completely frustrated noob. I thought unlocking my device would be as simple as putting in the unlock code I got from an online service (I've since tried another service, and got the same code) but as soon as I typed it in, it acted like the code was accepted but then I got a message that said Phone Not Allowed mm#6 upon start up.
I took it to Tmobile to try and set up a plan, but they couldn't get the device to register on their network. Tmobile is listed on the phone, but it can't connect.
Since there is no longer a prompt for an unlock code, I tried typing in all the alternatives *#7465625*CODE etc, but the phone doesn't accept any of them.
I've also tried getting to the debug screen, phone control, and network lock- but my debug screen only has 5 choices... and phone control isn't one of them. This is what my phone won't let me do-> http://forum.xda-developers.com/showthread.php?t=2265089&page=2
The phone was never activated on AT&T. I purchased from someone the day it was released. I tried doing the unlock on a brand new Tmobile sim card, and when I went into the phone store- the girl also put in a different sim card, but still no prompt.
Please tell me there is hope, and that I'm overlooking some stupid setting. I feel like an idiot since it's almost been 2 months of failure. :crying:
I hope someone can help! Thanks!
Click to expand...
Click to collapse
That thread is for the Galaxy S4, not the ACTIVE... So yeah, There will probably be a different method released for this one
What... but this is in the Galaxy S4 Active Q&A.. do you mean that this is for the non-AT&T Active?
chrisperrera said:
What... but this is in the Galaxy S4 Active Q&A.. do you mean that this is for the non-AT&T Active?
Click to expand...
Click to collapse
No, I have the AT&T Galaxy S4 Active, and I'm trying to unlock it so I can use it on Tmobile's new No Contract Plan.
I'm stupid *edit* .
---------- Post added at 09:15 PM ---------- Previous post was at 09:14 PM ----------
Nevermind, I misread Kwongger's reply.
Kwongger said:
That thread is for the Galaxy S4, not the ACTIVE... So yeah, There will probably be a different method released for this one
Click to expand...
Click to collapse
Sooo... when might that be? Is there another solution? I reallllly need this phone unlocked and working. I hate carrying around 2 phones =[
if you are trying to sim unlock you need to throw a different sim card in it. shut it down, put tmobile sim in it, then when you reboot it should ask for sim unlock code. which you can get from your carrier provider.