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My brother just got an atrix hd from a guy at work. The phone will not boot into normal, recovery, or anything else besides the AP Fastboot mode. in the AP fastboot screen the text says:
AP Fastboot Flash Mode (S)
10.9B(*) (sha-2e68372, 2012-11-17 23:3308)
eMMC info: size 8GB
Device is LOCKED, Status Code:0
Battery OK
Transfer Mode:
USB Connected
Fastboot Reason: Boot menu selected
From what my brother knows the guy had the phone in his lunchbox and when he got home from work and tried to turn it on this is what the phone was doing.
Is there something i can try or a way to flash a system image? I've rooted, unlocked the bootloader and installed custom roms on a variety of phones and im sure i can get this phone straightened out if i was just pointed in the right direction. Thanks for any and all the help! its greatly appreciated!!!
Mythtools is your friend. Here's a link to the thread.
http://forum.xda-developers.com/showthread.php?t=2262726
[Tools][TheMythTeam] Myth Tools for Atrix HD - Update v1.3 (24/03) - Big Update
Sent from my MB886 using XDA Free mobile app
jrodbrown58 said:
My brother just got an atrix hd from a guy at work. The phone will not boot into normal, recovery, or anything else besides the AP Fastboot mode. in the AP fastboot screen the text says:
AP Fastboot Flash Mode (S)
10.9B(*) (sha-2e68372, 2012-11-17 23:3308)
eMMC info: size 8GB
Device is LOCKED, Status Code:0
Battery OK
Transfer Mode:
USB Connected
Fastboot Reason: Boot menu selected
From what my brother knows the guy had the phone in his lunchbox and when he got home from work and tried to turn it on this is what the phone was doing.
Is there something i can try or a way to flash a system image? I've rooted, unlocked the bootloader and installed custom roms on a variety of phones and im sure i can get this phone straightened out if i was just pointed in the right direction. Thanks for any and all the help! its greatly appreciated!!!
Click to expand...
Click to collapse
Well, firstly, you need to unlock its bootloader IMMEDIATELY then you can try other action (reflash stock roms, etc..). Using Myth Tools is recommended in the post above.
After unlocking bootloader, you can try to download stock firmware from here:
Then flash it with Myth Tools (recommend) or RSDLite
If you satisfy with stock one, just keep it and do further mods or you can flash custom recovery before flashing custom roms.
That's my recommendation but you need to do the FIRST step is Unlocking Bootloader right now
Hope it helps.
DK
I can't even root it, the phone shuts off if disconnected from a charger. And even when on the charger it keeps boot looping.
Sent from my GT-N7105 using Tapatalk
jrodbrown58 said:
I can't even root it, the phone shuts off if disconnected from a charger. And even when on the charger it keeps boot looping.
Sent from my GT-N7105 using Tapatalk
Click to expand...
Click to collapse
The boot looping which you mean is going to the fastboot mode, right?
Did you try to enter bootmenu (turn off phone, hold both vol + and vol - then press press powermenu to turn on) and select "normal powerup"?
Can you tell me whether your phone has ATT logo on its screen's bottom?
Maybe flashing back to its correct original firmware by RSDLite can help to bring it back then we can root and unlock bootloader.
But we need to know exactly which is its original firmware before it stucks there.
I've got it fixed...turns out the battery was bad. So luckily I switched it out with an atrix HD with a broken screen we had and it booted right up so I rooted, unlocked the bootloader and flashed the stock logo and a custom ROM. All smiles now! Thanks for everyone's help!
Sent from my GT-N7105 using Tapatalk
Congrats!
devilsking said:
The boot looping which you mean is going to the fastboot mode, right?
Did you try to enter bootmenu (turn off phone, hold both vol + and vol - then press press powermenu to turn on) and select "normal powerup"?
Can you tell me whether your phone has ATT logo on its screen's bottom?
Maybe flashing back to its correct original firmware by RSDLite can help to bring it back then we can root and unlock bootloader.
But we need to know exactly which is its original firmware before it stucks there.
Click to expand...
Click to collapse
Having a issue with bootlooping, I unlocked the bootloader. I tried to install stock firmware but the phone doesnt even get past the motorola symbol it justs goes blank that tries to boot again. I can get it in to fastboot though. Its ATT version, is there anyway I can fix it?
Did Myth complete the flashing process? Have you tried using RSD lite to flash stock?
PCiE said:
Having a issue with bootlooping, I unlocked the bootloader. I tried to install stock firmware but the phone doesnt even get past the motorola symbol it justs goes blank that tries to boot again. I can get it in to fastboot though. Its ATT version, is there anyway I can fix it?
Click to expand...
Click to collapse
do you install custom roms before flashing stock firmware?
devilsking said:
do you install custom roms before flashing stock firmware?
Click to expand...
Click to collapse
you thinking it's the internal sd crap too...
devilsking said:
do you install custom roms before flashing stock firmware?
Click to expand...
Click to collapse
No
think im bootlooped after changing a digitizer
Someone in a club that i am in ask if anyone fixed phones, I'm a hobbyist, but very good with hardware and worked on countless ipods, tablets, Iphones, you name it. Some of you guys are like GOD MODE ON but i get buy, and really was just trying to help someone. (i haven't even cashed her check) so i tell her hey 15 bucks a phone i'll change the glass if you buy the parts.. grrr my mistake. i got this atrix hd. all i did was change the digitizer and now it hangs at the at&T screen... i tried RSD and flashed successfully, i tried myth and flashed successfully. i have no idea whats wrong with this POS.. i can get in fast boot and recovery ok. Does this phone need a sim in for first boot? i'm loosing my mind, i can't help but wonder if it's the new chinese digitizer, I wish i could get a system log outta this thing to see how it's hanging up.... any help would be greatly appreciated.
fudpucker said:
Someone in a club that i am in ask if anyone fixed phones, I'm a hobbyist, but very good with hardware and worked on countless ipods, tablets, Iphones, you name it. Some of you guys are like GOD MODE ON but i get buy, and really was just trying to help someone. (i haven't even cashed her check) so i tell her hey 15 bucks a phone i'll change the glass if you buy the parts.. grrr my mistake. i got this atrix hd. all i did was change the digitizer and now it hangs at the at&T screen... i tried RSD and flashed successfully, i tried myth and flashed successfully. i have no idea whats wrong with this POS.. i can get in fast boot and recovery ok. Does this phone need a sim in for first boot? i'm loosing my mind, i can't help but wonder if it's the new chinese digitizer, I wish i could get a system log outta this thing to see how it's hanging up.... any help would be greatly appreciated.
Click to expand...
Click to collapse
What ROM was on there before you changed the digitizer? Have you tried flashing a custom recovery and a custom ROM?
fudpucker said:
Someone in a club that i am in ask if anyone fixed phones, I'm a hobbyist, but very good with hardware and worked on countless ipods, tablets, Iphones, you name it. Some of you guys are like GOD MODE ON but i get buy, and really was just trying to help someone. (i haven't even cashed her check) so i tell her hey 15 bucks a phone i'll change the glass if you buy the parts.. grrr my mistake. i got this atrix hd. all i did was change the digitizer and now it hangs at the at&T screen... i tried RSD and flashed successfully, i tried myth and flashed successfully. i have no idea whats wrong with this POS.. i can get in fast boot and recovery ok. Does this phone need a sim in for first boot? i'm loosing my mind, i can't help but wonder if it's the new chinese digitizer, I wish i could get a system log outta this thing to see how it's hanging up.... any help would be greatly appreciated.
Click to expand...
Click to collapse
There's a chance that it could be the digitizer. About a week ago I replaced my Dad's digitizer and I read a crap ton of reviews before purchasing the one I did. Of the bad ones, a few had people complaining about it not working, most were the top 10% of the screen wouldn't respond to touches (like swiping down the nonfiction drawer), and I saw a couple describing your situation.
If you never had a custom rom installed, were rooted, or had the bootloader unlocked before doing this, I doubt that there's anything you can flash that'll fix this. If the bootloader was unlocked before doing this and there was a custom rom installed on the phone, you might have to flash Philz CWM, format the internal sd, and change its mount point to /data/media then format it again. Not changing the internal sd mount point after flashing a fastboot when coming from custom 4.2+ roms causes bootloops.
This is the digitizer I used to fix my Dad's Atrix HD last week. He hasn't had a problem with it whatsoever. My Dad is an ass of the highest degree so I'd know with a loud angry voice if there was ANY minor issue with it.
AT&T splash screen stuck after chinese digitizer install
skeevydude said:
There's a chance that it could be the digitizer. About a week ago I replaced my Dad's digitizer and I read a crap ton of reviews before purchasing the one I did. Of the bad ones, a few had people complaining about it not working, most were the top 10% of the screen wouldn't respond to touches (like swiping down the nonfiction drawer), and I saw a couple describing your situation.
If you never had a custom rom installed, were rooted, or had the bootloader unlocked before doing this, I doubt that there's anything you can flash that'll fix this. If the bootloader was unlocked before doing this and there was a custom rom installed on the phone, you might have to flash Philz CWM, format the internal sd, and change its mount point to /data/media then format it again. Not changing the internal sd mount point after flashing a fastboot when coming from custom 4.2+ roms causes bootloops.
Click to expand...
Click to collapse
Ok so there are multiple questions to answer here.
#1 i do not recall which rom was on the phone.. although it appears it was the lastest AT&T as RSD re-Flashed it with a pass. I suppose i should have checked but i've never ran in to this situation. I was just changing the glass out.... you remove about 16 screws, pop the glass out and put a new one it...
#2 the customer does not want the phone rooted or moded, just stock
#3 the bootloader is locked and mythtool instructions are saying you have to be in debugging mode to unlock.... thats not gonna happen cause it don't boot..
So does anyone know if this thing needs a sim for a first boot after an actuall battery pull?
Also..
I unplugged the digitizer and tried to boot thinking hey other phones will boot without the digitizer, but same thing... AT&T Screen and it's hung. everything on this board is shielded.. so i doubt it got ESD zapped, and i did take static potective precautions.
I bet this thing would look good with a .45cal hole in it.
fudpucker said:
Ok so there are multiple questions to answer here.
#1 i do not recall which rom was on the phone.. although it appears it was the lastest AT&T as RSD re-Flashed it with a pass. I suppose i should have checked but i've never ran in to this situation. I was just changing the glass out.... you remove about 16 screws, pop the glass out and put a new one it...
#2 the customer does not want the phone rooted or moded, just stock
#3 the bootloader is locked and mythtool instructions are saying you have to be in debugging mode to unlock.... thats not gonna happen cause it don't boot..
So does anyone know if this thing needs a sim for a first boot after an actuall battery pull?
Also..
I unplugged the digitizer and tried to boot thinking hey other phones will boot without the digitizer, but same thing... AT&T Screen and it's hung. everything on this board is shielded.. so i doubt it got ESD zapped, and i did take static potective precautions.
I bet this thing would look good with a .45cal hole in it.
Click to expand...
Click to collapse
#1 That's what I'd assume...and it's 22 screws with fine threading... And if you're getting the AT&T boot logo after a fastboot flash, the bootloader is locked.
#2 Customer's loss
#3 Never actually tested that, but I've never once needed a sim for it to boot up....actually, my first boot ever might have been sim free...been a year now so I'm not really sure.
And I didn't take static precautions.
You didn't accidentally warp or mess up the motherboard on the blow dryer part of the digitizer swap? Or any unnecessary bending on the board with you were prying the screen from it? Those two are the only "dangerous" parts in any Atrix HD repair...unless someone isn't steady with a screwdriver, then there are 46 "dangerous" parts to the repair.
Next time you power up the phone, hold down both volumes and power to access the boot menu. Use volume down to scroll to recovery and volume up to select it. Once in recovery, do a factory reset as well as any cache or dalvik wipes available. If a fastboot flash and all the wipes in stock recovery don't fix it, I'm not really sure what will aside from a new motherboard -- in which case you're better off spending an extra 20-30 and just getting a used Atrix HD like I did....I mean, 50 for just a motherboard or 80 for the all the hardware plus accessories...not really a hard choice seeing as the customer will at least have some backup repair parts in case something bad happens in the future.
Stock recovery is worthless
skeevydude said:
#1 That's what I'd assume...and it's 22 screws with fine threading... And if you're getting the AT&T boot logo after a fastboot flash, the bootloader is locked.
did the factory reset and delete cache.. stock recovery doesn't give an option for dalvik cache... can you flash phills with a locked bootloader?
Click to expand...
Click to collapse
fudpucker said:
skeevydude said:
#1 That's what I'd assume...and it's 22 screws with fine threading... And if you're getting the AT&T boot logo after a fastboot flash, the bootloader is locked.
did the factory reset and delete cache.. stock recovery doesn't give an option for dalvik cache... can you flash phills with a locked bootloader?
Click to expand...
Click to collapse
I wouldn't use Philz until you unlock the bootloader.
Click to expand...
Click to collapse
fudpucker said:
skeevydude said:
#1 That's what I'd assume...and it's 22 screws with fine threading... And if you're getting the AT&T boot logo after a fastboot flash, the bootloader is locked.
did the factory reset and delete cache.. stock recovery doesn't give an option for dalvik cache... can you flash phills with a locked bootloader?
Click to expand...
Click to collapse
The only thing you can flash with a locked bootloader is your stock rom with fastboot. That's it. When locked, if manually flashing all the partitions, flashing with RSD, wiping everything that can be wiped, and you're still not booting, then the phone is either truly bricked or you're not doing something correctly.
The only exception to the above is if something went bad during the OTA and you have some sort of partition mix up, in which case the official fastboot for the OTA might fix it for you -- there isn't a stock fastboot for the OTA yet.
Click to expand...
Click to collapse
They say once your device is turning on, its not a hard brick, well explain this. My motorola Nexus 6 won't boot, when I try to power it on, it shows the Google logo then shuts off immediately. When I plug in the charger from a complete power off, the white battery sign keeps flashing, it shows for 1 second then shuts off then repeats the cycle of showing the battery sign then shutting off. It boots into bootloader/fastboot mode fine, and I have tried flashing the factory image, forced flash each partition individually, YES ALL OF THEM, YES I HAVE THE LATEST SDK YES THE LATEST FASTBOOT AND ADB, YES I CHECKED THE MD5 OF THE FILES, YES I USED DIFFERENT CABLES PORTS AND COMPUTERS. it flashes fine in terminal all the files go through with result ''OKAY'' but it still shuts off immediately while showing the first google logo after i reboot. It won't even boot into stock recovery after the flash, it just shuts off after the google logo. i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C. This isn't my first nexus, in know that flashing factory image should fix 99% of issues, ive been flashing phones and rooting for years and i know that nexus devices are somewhat impossible to hardbrick. i made sure to exhaust every option i knew of before posting here, Ive tried the toolkit and its options countless times ive had many sleepless nights now over this. Please help.
P.S I didn't purchase officially from google or Motorola, I bought it for $580 from a guy who claimed he bricked it trying to install a font pack ''iFont'' so I figured let me buy it and restore factory image, easy win. Didn't work. He said he rooted it, installed custom recovery and euphoria os rom. Then he installed the fontpack, it told him to reboot to apply changes, and when he rebooted it wouldn't boot past google screen after that. not even to the boot animation, It just shuts off. When its off and u plug in the charger it does the same thing, you just keep seeing the charging symbol over and over because its constantly rebooting. Its a T-Mobile Nexus 6 BTW, model number XT1103. I am now looking at a motherboard for the nexus 6 on ebay which is $300, as this is the only thing i see left to do. Please any help would be appreciated. I can promise a hefty $$$ reward for any individual that helps me recover it to a working state.
I think they say as long as you can get to the BOOTLOADER it's not a hard brick. But as far as the issue itself, I have no idea. You said you flashed the factory images and it still didn't help?
U manually flashed the images correct? Any errors when flashing? Are you using the flash all bat script or flashing each file separate?
Sent from my Nexus 6 using Tapatalk
Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.
rootSU said:
Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.
Click to expand...
Click to collapse
I've heard it called a "sponge" I like that lol
shard111 said:
I think they say as long as you can get to the BOOTLOADER it's not a hard brick. But as far as the issue itself, I have no idea. You said you flashed the factory images and it still didn't help?
Click to expand...
Click to collapse
coldconfession13 said:
U manually flashed the images correct? Any errors when flashing? Are you using the flash all bat script or flashing each file separate?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
rootSU said:
Its all BS, there's not really such a thing as a soft. A Brick is a Brick. If your phone is bricked, the only fix is to send it for repair so the manufacturer can fix it. If it can be fixed without doing that, its not a brick.
Click to expand...
Click to collapse
i flashed each file separately yes no errors when flashing everything went through okay but still wont pass google screen
If it can stay connected while flashing. Does it reboot when connected like charging and stay in bootloop?
Sent from my Nexus 6 using Tapatalk
coldconfession13 said:
If it can stay connected while flashing. Does it reboot when connected like charging and stay in bootloop?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
no.
but after flashing the factory img, you might have to wipe data for it to boot.
jeromechrome1 said:
They say once your device is turning on, its not a hard brick, well explain this. My motorola Nexus 6 won't boot, when I try to power it on, it shows the Google logo then shuts off immediately. When I plug in the charger from a complete power off, the white battery sign keeps flashing, it shows for 1 second then shuts off then repeats the cycle of showing the battery sign then shutting off. It boots into bootloader/fastboot mode fine, and I have tried flashing the factory image, forced flash each partition individually, YES ALL OF THEM, YES I HAVE THE LATEST SDK YES THE LATEST FASTBOOT AND ADB, YES I CHECKED THE MD5 OF THE FILES, YES I USED DIFFERENT CABLES PORTS AND COMPUTERS. it flashes fine in terminal all the files go through with result ''OKAY'' but it still shuts off immediately while showing the first google logo after i reboot. It won't even boot into stock recovery after the flash, it just shuts off after the google logo. i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C. This isn't my first nexus, in know that flashing factory image should fix 99% of issues, ive been flashing phones and rooting for years and i know that nexus devices are somewhat impossible to hardbrick. i made sure to exhaust every option i knew of before posting here, Ive tried the toolkit and its options countless times ive had many sleepless nights now over this. Please help.
Click to expand...
Click to collapse
NONE of this suggests that your phone is a brick. In fact, it all proves that it is NOT a brick.
*which is not to say that it isn't BROKEN.
"i tried with costum revovery same result. i tried 5.0 LRX210 and 5.1 LRX22C"
Let me ask you this; did it reboot when you booted into a custom recovery? If custom recovery worked, then it seems like the unit can still be saved.
BTW: LRX22C is also 5.0. Specifically, 5.0.1. 5.1 is not available yet.
So a little bit of clarifications first;
HAVE you tried to perform a factory wipe (via recovery) or otherwise FORMAT (not "fastboot erase") the data and cache partitions? No part of your message mentions formatting the data or cache partitions. If the init is unable to manipulate/mount a possibly corrupt data or cache partition (or possibly some other partitions as well), then it WILL REBOOT.
In addition, some logs of the reboot could be useful if you are able to obtain any. A somewhat modified boot image can enable adb and kernel logging at a point from before the reboot occurs.
P.S I didn't purchase officially from google or Motorola, I bought it for $580 from a guy who claimed he bricked it trying to install a font pack ''iFont'' so I figured let me buy it and restore factory image, easy win. Didn't work. He said he rooted it, installed custom recovery and euphoria os rom. Then he installed the fontpack, it told him to reboot to apply changes, and when he rebooted it wouldn't boot past google screen after that. not even to the boot animation, It just shuts off. When its off and u plug in the charger it does the same thing, you just keep seeing the charging symbol over and over because its constantly rebooting. Its a T-Mobile Nexus 6 BTW, model number XT1103. I am now looking at a motherboard for the nexus 6 on ebay which is $300, as this is the only thing i see left to do. Please any help would be appreciated. I can promise a hefty $$$ reward for any individual that helps me recover it to a working state.
Click to expand...
Click to collapse
I don't think you need a new mainboard.
If what he explained to you is correct, then my previous about fixing corrupt data partitions should solve the issue for you.
Agree with the guy above me. Same thing happened to me on my Nexus 9. Manual flashes all successful but could not boot. Booted into recovery and did a factory wipe and all was well. I know this is the nexus 6, but it sounds like corrupted data.
Hello,
I did a reboot and now I can't use my phone anymore. I see the Boot animation but after the Boot up, the screen just turns black. I receive notifications and active display is working, also I can start my camera with the twist but I can't take picture because the touchscreen does not respond. On active display or the power off pop up, the touchscreen is working. So I did a cache partition wipe but this hasn't fixed my problem. The strange thing is that after a couple of frustrated reboots, the Boot animation changed to the old animation with the spinning world. I want to reset the phone via recovery but first I need to backup my data. I have very important Data on my phone like whatsapp log or Photos and videos.. I can't connect my phone to the computer because I have a pin... How I can Backup my data and what caused the black screen?
If your bootloader is unlocked you can flash TWRP. TWRP has the ability to decrypt userdata if you have the password. I don't know if it can decrypt the moto x or not, because TWRP only officially support ASOP type encryption, if motorola uses a different technique for encryption it will say the password is wrong. If it works you can browse and backup files from TWRP recovery.
If it says the password is wrong or you don't have the bootloader unlocked, then you are SOL and have lost everything.
In either case doing a factory reset will hopefully fix your issue.
Sent from my XT1095
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
rupro327 said:
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
Click to expand...
Click to collapse
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
same issue today
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
AGISCI said:
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
Click to expand...
Click to collapse
I've waited about 30 minutes, in this time my phone just bootet into the recovery by his self. I've contacted Motorola and I'll send my device to repair.
It's a xt1092 with 5.1 RETDE.
I personally think that this issue is caused by the Boot animation update.
swankylaxplayer said:
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
Click to expand...
Click to collapse
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
JulesJam said:
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
Click to expand...
Click to collapse
Thank you! I don't know how I missed that! Back in business now.
nrsmsn said:
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
Click to expand...
Click to collapse
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
kunal_07 said:
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
Click to expand...
Click to collapse
Have you tried reflashing the system image from the bootloader?
is that possible without adb? If so, can you tell me how?
kunal_07 said:
is that possible without adb? If so, can you tell me how?
Click to expand...
Click to collapse
You still do everything through terminal. You have to cd to your folder that has adb and fastboot enclosed, usually platform-tools. Instead of starting each command with "adb", you'll start with "fastboot" and you'll be flashing these while your phone is at the fastboot screen.
The full image files are in the forums, and all the commands you'll need, in order, are posted in this thread earlier
I have found that some time the fastboot from Moto wouldn't recognize the phone. I, then, use the mfastboot-v2 found somewhere around this forum works great.
Me too faced this problem few days back. Only option left to do was factory reset.
Read below just to go through of what i faced:
( I had gone through bunch of articles for restoring my data but i had a pin lock because of which while connecting to pc it couldnt detect phone.
Other things i tried includes flashing lockscreen bypass zip via stock recovery. There i faced signature verification failed error because i had done it through stock recovery where it doent let u toggle signature verification on/off as in CWM. )
And for those who wants their data back , i found many articles of data recovery after factory reset. But it needed your device to be rooted. All you have to do is after factory reset dont make use of phone and after rooting you can recover your phone by software as EASEUS android recovey, Dr fone android recovery. Thats all .
I am too facing this issue as of last night,, I have the verizon version (complete stock, no root, locked bootloader) and I am not sure how to go about fixing this without losing all my data.. I tried wiping cache but it did nothing.. Can anyone provide some kind of troubleshoot guide please? It would be much appreciated.
A friend of mine is also having the same issue.
I tried the 5.0 image and it won't flash.
I'm locked and without root. Is it even possible to flash even the factory images? (And yes, I've tried to go to the Customer Portal for the Moto X and that isn't giving me anything)
Edit: Finally got it to flash the stock image. Didn't help. Factory reset fixed things.
Note: I had this problem and was able to fix it through a factory reset, but I had to do it through minimal adb and fastboot. The bootloader factory reset option didn't work.
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?
I have had an unlocked Nexus 6 running TWRP and custom rom with no problems at all. Today when I tried to boot into recovery I got the stock screen instead of TWRP. At bottom it says 'Device is locked status code 0'. When I go into barcodes I see a date of 1-1-1970. Also see a 'unable to load partition table error'.
Rebooting into my current rom (Pure Nexus) works fine if I power off and restart. So how did this happen and what do I do next? I did absolutely nothing recently, had no errors in phone usage. Just wanted to update the rom and now this.
Is it a secondhand phone? Did someone remote lock it with Android device manager or W/e?
Sent from my Nexus 6 using Tapatalk
ECrispy said:
I have had an unlocked Nexus 6 running TWRP and custom rom with no problems at all. Today when I tried to boot into recovery I got the stock screen instead of TWRP. At bottom it says 'Device is locked status code 0'. When I go into barcodes I see a date of 1-1-1970. Also see a 'unable to load partition table error'.
Rebooting into my current rom (Pure Nexus) works fine if I power off and restart. So how did this happen and what do I do next? I did absolutely nothing recently, had no errors in phone usage. Just wanted to update the rom and now this.
Click to expand...
Click to collapse
I think you have a hardware problem, and the date being set to the beginning of the Unix clock is a dead giveaway. Where you still have a ROM, you have something you can try. I assume you have OEM Unlock enabled, so connect your Nexus to the PC and try unlocking the bootloader. If it unlocks, then try flashing TWRP. If it doesn't work, pray you still have a warranty. If you do, contact Motorola and set up a RMA through them.
As to how this happened, there's no way to tell from here. But it's not the first time it's happened to someone on this forum. The last time it happened, they had no OS and no recovery to work with, meaning a brick.
EeyoreSyndrome said:
Is it a secondhand phone? Did someone remote lock it with Android device manager or W/e?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
No it is a new phone I bought in Oct, no one else has access to it.
How did you try booting into recovery? Through an app or roms power menu? Or by pressing power and volume down from a powered down state to get into bootloader and then go into recovery?
I've seen something similar a couple of times when I've tried booting into recovery from an app. Scared the **** out of me the first time, but I just needed to power off and boot up with the button combination instead.