Sprint signal issues(no really) - Nexus 6 Q&A, Help & Troubleshooting

OK I already know what the unhelpful responses would be to this I.e. change your carrier. I assure you it is not the problem I have a super strong LTE connection at my house with a LG G3 and HTC One. My issue is when the phone is sitting with the screen off, if I pick it up fast enough I see its been searching for signal then it quickly changes back to in service. Any ideas or anyone else experiencing this?? Also in battery stats cell standby is high and time without signal is usually a couple hours. As long as the phone has its screen on it maintains a signal.

I have been getting wierd things happing with my signal on T-mobile( showing no bars when I have signal, not letting me make calls when I have full bars). I think this is less of a sprint issue and more of a device issue. Should not be hard to fix with an OTA so I'm not worried.

Thanks for the reply, I'm curious if others are having signal woes.

My device is doing the same. Bought direct from Motorola, using on T-Mobile.

Noticing the same on Tmo as well, no issue with my Z2 so I know its the N6. It will show no bars, then full and bounce around every so often like it can't decide on 3G, H or LTE.

anaphora68 said:
My device is doing the same. Bought direct from Motorola, using on T-Mobile.
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hanano17 said:
Noticing the same on Tmo as well, no issue with my Z2 so I know its the N6. It will show no bars, then full and bounce around every so often like it can't decide on 3G, H or LTE.
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Click to collapse
OK thanks, guys I haven't seen any other sprint users chime in yet so this is very interesting coming from T-Mobile users. I bought mine direct from sprint and of course I'm running stock with boot loader unlocked, rooted, and twrp installed. I also feel like I would have way better battery life if the phone wasn't searching for signal when the screen was off.

I have the same issue on and I'm on T-Mobile

No issues at all for me on T-Mobile in my home / area, but I still have to test it when I go to work Monday . In fact I have much better cell reception on my N6 than my note 4.

I am using tmobile nexus 6 on verizon and it doed act funky. Sometimes all bars would be grey, but ill still have service. Is odd because other verizom phones always show at least 2.

I had the same issues with the Nexus 5 and GPE HTC One M8, but I was on AT&T. Signal bounced all over, never hold LTE signal, dropped calls, bars would disappear, and that never happened on my other phones. Anyone have any input with the Nexus 6 and signal on AT&T?

I am having the exact same issue on T-Mobile. It is leading to some pretty significant battery drain, I hope this is fixed soon!

I'm even seeing users reporting on this over at the sprint sub on reddit. Hopefully just a software issue that gets fixed soon.

I switched from vzw to sprint for unlimited data and this phone so I cant comment on sprints coverage at home until this point. However my signal is very irradic and constantly non existant while my buddies gs5 and iphone 6 plus in the same room show 3 to 4 bars on sprint. I have done prl updates and tried every setting possible without root, hopefully it is software related.

TwelfthMan said:
OK I already know what the unhelpful responses would be to this I.e. change your carrier. I assure you it is not the problem I have a super strong LTE connection at my house with a LG G3 and HTC One. My issue is when the phone is sitting with the screen off, if I pick it up fast enough I see its been searching for signal then it quickly changes back to in service. Any ideas or anyone else experiencing this?? Also in battery stats cell standby is high and time without signal is usually a couple hours. As long as the phone has its screen on it maintains a signal.
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Click to collapse
hey buddy whats going on i just picked my phone up yesterday and yes my phone has been doing the same exact thing.. how i found out was when my phone was off it would blink and show the time.. So this morning after reading your post i swiped real quickly and yess mine does the same **** brother...

I didn't see it mentioned but did you go into settings>more>cellular networks and switch preferred networks to LTE (recommended)? Also update PRL and device config.
Sent from my Nexus 6 using Tapatalk

Evolution_Freak said:
I didn't see it mentioned but did you go into settings>more>cellular networks and switch preferred networks to LTE (recommended)? Also update PRL and device config.
Sent from my Nexus 6 using Tapatalk
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Click to collapse
thanks for the info.. my phone for some strange reason while its off will still flash my clock in intervals of about every 30 seconds..... its something minor but im wondering why it does that....

I'm on sprint. My phone doesn't want to send texts while on wifi. It takes like 5+ minutes to send. If i flip off wifi it sends immediately...

Evo_Shift said:
I'm on sprint. My phone doesn't want to send texts while on wifi. It takes like 5+ minutes to send. If i flip off wifi it sends immediately...
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Yeah mine does that to.... not all the time but it does take a few minutes to send a text every once in a while... I noticed that yesterday
---------- Post added at 03:17 PM ---------- Previous post was at 02:38 PM ----------
mysticfrog said:
Yeah mine does that to.... not all the time but it does take a few minutes to send a text every once in a while... I noticed that yesterday
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a buddy just told me if you turn off daydream and ambient that will solve it..
and it does:good::good:

mysticfrog said:
Yeah mine does that to.... not all the time but it does take a few minutes to send a text every once in a while... I noticed that yesterday
---------- Post added at 03:17 PM ---------- Previous post was at 02:38 PM ----------
a buddy just told me if you turn off daydream and ambient that will solve it..
and it does:good::good:
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Click to collapse
How the hell does someone come up with that? Especially the daydream thing...
edit - Didn't seem to work for me. Still takes forever to send a text while on wifi.

Evo_Shift said:
How the hell does someone come up with that? Especially the daydream thing...
edit - Didn't seem to work for me. Still takes forever to send a text while on wifi.
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Click to collapse
Ahhhh **** evo that actually solved my one issue which was in sleep mode the phone would for some reason keep flashing my time as if i picked it up.. thats what was solved.... sorry bout that

Related

AT&T Tilt Sending Delayed Texts?

Every once in awhile my texts will seem to get lost in space and not arrive at my recipients phone for sometimes a few minutes, but sometimes hours after I've sent it. It *seems* to happen more at night, but that could be because I only get into longer texting conversations at night. I was wondering if anyone else had this problem. I'm still trying to figure out whether it's a problem with my ROM, my radio, my phone or AT&T.
Has anyone had any problems like this? I'm hoping it's AT&T since I've used many different ROMs, radios and recently got my phone replaced under warranty, but I'd still like to find out.
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
OnebadMF said:
i doubt this has anything to do with the phone itself and more the network you are on...
You can always update your roaming settings with *662 on ATT I think that helped my problem with MMS getting sent in a timely manner
Click to expand...
Click to collapse
Could you elaborate on this? Do I just dial *662 ?
Its the network, and believe me its being worked on.
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
OnebadMF said:
Im not sure its *662... Any ATT store should be able to tell you...
KD8DNS- You know its the network? Is it just an ATT thing?
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Click to collapse
Its a ATT situation that is being worked out. You dont have to believe what I say, but you can take it to the bank.
KD8DNS is 100% right I have already talked to AT&T about this and it's not your PDA I've had the same problem with my Razr and several other phones. Every so often I will have a delay in voicemails arriving as well but not real often.
same problem here too. hopefully they work it out soon
tjs98gt said:
same problem here too. hopefully they work it out soon
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Click to collapse
They are, I see it first hand.
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
met3ora said:
KD8DNS I believe you 100%, but I'm of course obligated to ask the question-- how well is it being worked on? As in, when can people stop yelling at me for responding like 3 hours late to their texts?
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Click to collapse
1. The tech's are most likely upgrading a tower around you or building one, when I say upgrading I mean 3G. Now when this is done they have to intergrate the new tower/technology into the network so the "hand-off" works. Usually the tower/towers in the area have certain features shut off so network intergration goes without fail. This can take time, and usually takes place at night when there is less network activity. Also the time the features of the tower are shut off like sms, they are being received by the tower and stored, then when the tower is turned back on they get sent.
2. "how well is it being worked on?" I wouldn't have a job if it wasn't
3. Just tell the people what is going on. As for anything that is being developed or upgraded, there is an initial downside.
met3ora-----pm me the city you live/use your phone and ill find out whats going on.
Well, that would explain it pretty nicely and I'm actually kinda mad I didn't think of it! I go to Purdue University, so out here in West Lafayette, Indiana we got 3G pretty recently, I wanna say maybe 3 weeks ago. I really hope AT&T hurries up and gets the towers working correctly (not to yell at you, of course KD8DNS). But the thing that worried me was that I was in Chicago and I was still having this problem. My friends would tell me they only received page 1 of 2 of my texts, some would come through later and some would come throug on time.
I live in Phoenix and have 3G just about everywhere in town no problem, but this explains weird SMS problems at night
when I was in the US last week, I had to use the AT&T network and holy ****, the delays in the messages were horrible. Sometimes my wife wouldn't get them for hours....When I changed it to T-Mobile, at least she got them within a minutes or two...Don't know what carrier I am going to use when I come back to the US....
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
KD8DNS said:
The other option is try a new sim card, i know it sounds like the typical att b.s. story, but it could help, any ATT corporate store will do this free of charge. Also if you go into a new area like another state. Try resetting your device "power cycle" that will d/l all the up to date provisioning from the tower to your device.
The other idea i just had, is you might have the wrong sms gateway number, this you would have to call att for because there are thousands of them and they are area specific.
Click to expand...
Click to collapse
Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
khaytsus said:
Does the gateway matter for both receiving and sending? Here in Central KY SMS are 15m-2h delayed every time for weeks now. We have had 3G for about a year, maybe HSUPA is in the works.
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Click to collapse
Typically just receive. Also att has been upgrading the "short code" network witch also has a major part to do with send/receive txt mess. I would really suggest anyone with this problem get a new sim card.

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
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Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
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Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.

(REQUEST) Three intouch App for rooted N6

I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
barry_ said:
I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
Click to expand...
Click to collapse
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
comicbookguy72 said:
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
Click to expand...
Click to collapse
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
barry_ said:
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
Click to expand...
Click to collapse
I think its because the phone is hunting between 3G, H and 4G all the time....
I've noticed the same thing. My data connection will just show no service. But what's weird is that if I turn my WiFi off at home it will then pick up a signal. WiFi on and the signal drops again.
barry_ said:
I am on Three network in the UK and they have an app that you can use on wifi when no signal is present (https://play.google.com/store/apps/details?id=com.hutchison3g.threeintouch&hl=en_GB). Unfortunately, it doesn't run on rooted phones and no root cloak app hides root from detection. I have come across this page https://redfern.me/bypassing-root-detection-in-three-intouch/ as a how to change the APK to bypass root restrictions but as I am clueless I could not do this myself.
Is there anyone who would be kind enough to do this for me (or does anyone already have this APK?).
Thanks in advance.
Click to expand...
Click to collapse
I had this on 3 UK with my nexus 4 on 5.0.0. Clean flash of 5.0.1 fixed the issue.
barry_ said:
After talking with Three customer service they eventually sent me a signal box to circumvent the no signal issues I was having at home.
Click to expand...
Click to collapse
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
rootSU said:
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
Click to expand...
Click to collapse
Sorry to read about your issues (I am sure your dad was thrilled too!)... I'm hoping that I don't get the missed calls issue and at the moment I am more than happy to get a signal in my house.
rootSU said:
Sorry for the off topic, but I've got one of those signal boosters from 3 with my nexus 5. Back story, the mast here failed a lot last year. When its working, signal here is fine son I told them i don't want a box...
They sent it anyway and I've had no end of problems with it. It all works fine, I get great signal with it and the box lights up to indicate its connected to the internet. But randomly, it wont send calls to my handset... So I miss calls (without knowing)... Worst time was when my Dad came to visit my village for the first time and was just wondering around for ages trying to find me... Gah
Click to expand...
Click to collapse
I had the same issue with missing calls and just receiving a missed call notification. I've found a work around; when I arrive home I place a call from my mobile to my land line and then it seems that for the rest of the time I am home the mobile is connected to 3 through the homesignal box.
Sent from my Nexus 6
comicbookguy72 said:
Just wondering as you're also on 3 with an N6... I constantly get data dropping out and have to flick into airplane mode and back again to get it back. I think its a lollipop issue because i had it on my n5 after the update. It happens on the stock rom and on PureShamu. That damn exclamation mark on the signal symbol is driving me nuts! It happens everywhere, too not just on a few towers...
Click to expand...
Click to collapse
am on three uk also never have no problems with signal on stock or any custom rom
justbabu said:
I had the same issue with missing calls and just receiving a missed call notification. I've found a work around; when I arrive home I place a call from my mobile to my land line and then it seems that for the rest of the time I am home the mobile is connected to 3 through the homesignal box.
Sent from my Nexus 6
Click to expand...
Click to collapse
That's interesting.
What's strange is, i was definitely connected to the box. In fact, I don't even need the box usually but there was a brief outage on the mast so I turned it on and forgot to turn it off again. The network worked outside of my house, but when I came home and connected, I couldn't receive calls not even missed call..
rootSU said:
That's interesting.
What's strange is, i was definitely connected to the box. In fact, I don't even need the box usually but there was a brief outage on the mast so I turned it on and forgot to turn it off again. The network worked outside of my house, but when I came home and connected, I couldn't receive calls not even missed call..
Click to expand...
Click to collapse
I have a signal blackspot radius of around 800ft from my flat. The only problem I've had so far is when I upgraded from a Nexus 5 to a Nexus 6 I needed a nano sim and of course the homesignal box wouldn't recognise the new sim card!

[Q] WiFi Calling - missing calls

Howdy,
I am having a puzzling issue:
WiFi calling is on, I can place calls - no problem. Every day I however am missing incoming calls - the call goes directly to voice mail.
Text messages are coming in from the same number a few seconds later telling me that my wife called and the call went to voice mail
Power cycling the phone or making an outgoing call seems to fix the problem.
It seems to me the trigger for it is when I leave my home and come back. The WiFi calling icon comes up - so it looks like it has registered ...
The same SIM in my "old" Note 2 ... I don't have any issues - no missed calls.
Hardware (phone) has been exchanged, numerous calls to t-mobile with the usual factory reset ... reset phone registration etc.
My internet connection is a directed WiFi ( WISP, I am the owner of the network). I usually have around 40/20 MBit - that should do, IMHO. The slowest ping to google I have seen was 40ms - most the time we are less than 10ms
Any hints are highly welcome ( I am ready to return the phone so frustrated I am ... )
Thanks
Oskar
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
It's a shot in the dark but you might want to try a new SIM card. I was also using a SIM from my Note 2 and was having problems. New SIM seemed to fix it for me. I am rooted as well.
BACARDILIMON said:
Well what I have seen is if you stay stock you ended good. Rooting and flashing ROM has giving my phones headaches. I think issues are with TMOBILE handling your phone call switch over. Been on phone with them and have been thru 2 phones and 1 on the way. They don't wanna admit they messed up . so it gonna be a wait till update comes out.
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
I have had volte off from day 1. This started happening when they enabled the handoff feature from cell tower call to WiFi calling. It sucks. I want it back the old way.
BAD ASS NOTE 4 + BAD ASS GEAR S
btort1 said:
I went through 2 phones also and it's not the sim card because I switched it 2-3 times
I get plenty of missed calls from my work, I wake up and see voicemails and there's no notification of a missed call. So basically people are calling me and I don't even know unless they leave a voicemail which people barely do nowadays.
I talked to a rep and told me to turn off volte and it helped SOMETIMES but it still happens to me.
Click to expand...
Click to collapse
Randomly happens to me, too. I cannot identify the root cause. ?
RiverCity.45 said:
Randomly happens to me, too. I cannot identify the root cause. ?
Click to expand...
Click to collapse
so, in the moment the conclusion seems to be .. it is either on the t-mo network side or the OS.
One more bit: I am using insteon and Mobilinc Pro for light control. That app works perfect on the note 2, on the note 4 button clicks seems not to work - or at least different.
So I wonder whether it might be possible to flash a note 4 rom to a note2 - just for testing purpose
Oskar
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
cor4twenty said:
Problem on Note 4. It's being tracked and updates will be coming soon. Don't ask how I know
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
oskaratk said:
I cannot resist . I do ask
In case there is any butt I can help kick ... let me know
Click to expand...
Click to collapse
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
BACARDILIMON said:
Like stated it is a network issue and it easier for them to fix it by an update then actually have their engineers fix it now they will by march when 5.0 update comes out
BAD ASS NOTE 4 + BAD ASS GEAR S
Click to expand...
Click to collapse
thanks.
I am just afraid as it goes with software on any kind. An ETA of some month ... but nobody mentions the year
Thanks anyways
Oskar
any idea whether the current lollipop leak might do ?
What leak?
Milly7 said:
What leak?
Click to expand...
Click to collapse
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
oskaratk said:
there is a current t-mobile Lollipop leak ... ask google. Not sure whether I should post a direct link t a leak
Click to expand...
Click to collapse
Check your PM.
I'm glad to see this thread and will be following it. I'm on a T-Mobile Note 3 and am seeing the same thing with missed calls and also repeating and delayed texts. Just today I left my Wifi and got an important text message from about 15 hours ago! I also can't download MMS, but am not sure if it is related yet.
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
oskaratk said:
well,
updated to Lolipop and several calls to t-mo tech support and trouble tickets:
I still am missing incoming calls.
When I know a call is coming and I toggle WiFi on the phone on and off ... then the call comes thru
Absolutely frustrating
Click to expand...
Click to collapse
Start over with screenshots and use a screen record app and show us exactly what you mean. Also what router and model you are using
BAD ASS NOTE 4
Yep this happens to me constantly. Family says "I've been trying to get a hold of you all day" and I'm just replying well it didn't ring so I dunno. And that's on different ROM's.
this is a much acknowledged issue with the LP update, many threads are filled with complaints of it but it doesn't affect everyone so its hard to say the cause. My phone works fine but others' don't so idk

[Q] Dropped Calls

In the last few days I've had at least one dropped call per day on my S6. It doesn't make any difference if my recipient is on a cellphone or landline nor does it matter if I'm in the car on bluetooth or using the handset elsewhere. I did some searches and found others having the same problem, not so much with AT&T (mine) as opposed to Verizon and T-Mobile. Some say a factory reset cured the problem, but I hate to do it unless I have to. Just curious how others on AT&T are faring. My previous S4 never dropped any calls nor did my HTC M7 so I'm thinking it's not a network issue, but something in the phone itself.
I've never had a dropped call in the month I've had the device. I had my chubby cheek hang up on my mom once last week, but that's as close as it gets. My area gets pretty good coverage for att and tmobile though. I've yet to drop a call since joining at&t
My Black Galaxy S6 Edge 64gb module was dropping calls like crazy, and was still within my exchange period so I switched it out. Haven't had any dropped calls since.
Call and connection quality have been stellar for me. Only dropped calls I've had are when going through known dead spots.
Looks like the factory reset fixed it for me so all is good now.
rmc69 said:
Looks like the factory reset fixed it for me so all is good now.
Click to expand...
Click to collapse
Have you had any dropped calls since your last post here? I'm having dropped calls often. I don't think a factory reset will help me because I wiped all data before flashing the rom I'm running. I may try a factory reset from within the settings menu if you haven't had any dropped calls since the 15th.
I've only had a couple dropped calls since then, but my problem now is that sometimes the other caller can't hear me, specially when I'm driving and on bluetooth through the car audio. It can't be the other caller because they were on a stationary, land-line phone. I checked out my mic by making a voice recording so the mic is fine. I just tried unchecking "Enable HD LTE Services" and I'll see what that does and report back. If it were not for the very nice camera, the annoyance of the dropped and muted calls plus the bad battery life would be enough to make me switch this phone. It's got to be a device-specific bug. My HTC M9 is running Android 5.0.2 and is rock solid and never dropped a call. Same with my LG G3. I would send in my S6 for repair, but I'm not sure what they would do. Not only would I get a refurb back, but it might do the same thing. If you've been following the threads, you might have seen that Sprint had to push a special update for it's S6 customers to fix dropped calls. Verizon customers are also having it bad (I'm on AT&T). It can't be all network issues though as like I said, my other devices including an LG G3 have never dropped a call.
Thanks for the response rmc69. I did uncheck the HD lte and it did not help me at all. Let me know if you have a different result. Thank you
The Sprint S6 and S6 Edge have the same problem. I have to turn off the LTE radio all together to have a usable phone. I couldn't send/receive text, I had dropped calls and a very poor signal. Once I turned the LTE radio off, all those problems went away. I realize this is not a fix but it's a workable bandaid for those that are having problems. Good luck to you guys.
Turning off lte did not work for me.
Robert, how did you turn off LTE? By going into the testing mode and changing it from there? Or were you simply referring to unchecking Enhanced LTE Services?
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/samsung-galaxy-s6/518691-any-way-turn-off-lte-data-galaxy-s6-t-version.html
rmc69 said:
I think I figured it out from this thread, at least for AT&T
http://forums.androidcentral.com/sa...ay-turn-off-lte-data-galaxy-s6-t-version.html
Click to expand...
Click to collapse
I tried that, it did not work for me.
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
rmc69 said:
Sorry turning off LTE still didn't help. I guess the only alternatives now would be to wait for 5.1.1 and see what it fixes, or you may just consider asking for a replacement.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Click to expand...
Click to collapse
Yeah that is what I'm afraid of. Every time I go to the at&t store it's a big hassle. Hopefully an update will fix our problems.
@rmc69, is your phone rooted and running a custom rom?
No; pure stock. It's also a 64 GB model. I'm wondering if there is a difference that could affect reception, i.e., is the antenna placement exactly the same. I changed my band to GSM Auto last night removing LTE and so far, I haven't had any dropped calls, but it's too early to tell. The biggest problem I'm having is that sometimes callers cannot hear me, especially in the car using bluetooth.
I am rooted running DennisRom. Yesterday I did a factory reset via the stock recovery and made 4 calls and did not have 1 drop. I'll see how it goes for a few days and report back.
Great! That's encouraging.
Bad news, I just called my wife and the call dropped before she could answer her phone. I think I may give up and get a different phone. I'm loosing hope.

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