over heating issues - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Last friday i got my moto maxx. (international version of droid turbo)
Only today I realized that, when the phone is hot, some random red pixels appears on moto display, near the battery status.
when I receive any email and the pic of the person appears in the screen, again the red pixels show.
have anyone noticed this? Or maybe it's only on my phone.
to test your phone, record a 4k video for 2 or 3 minutes than lock your phone and open moto display or wait notifications appears.
sorry about my english.

Can you post any screen shots of this please? The phone does get warm but mainly while watching netflix or amazon video. It does also get warm while using the turbo charger.
And your english is fine.

mateusxd said:
Last friday i got my moto maxx. (international version of droid turbo)
Only today I realized that, when the phone is hot, some random red pixels appears on moto display, near the battery status.
when I receive any email and the pic of the person appears in the screen, again the red pixels show.
have anyone noticed this? Or maybe it's only on my phone.
to test your phone, record a 4k video for 2 or 3 minutes than lock your phone and open moto display or wait notifications appears.
sorry about my english.
Click to expand...
Click to collapse
mobrules777 said:
Can you post any screen shots of this please? The phone does get warm but mainly while watching netflix or amazon video. It does also get warm while using the turbo charger.
And your english is fine.
Click to expand...
Click to collapse
I remember someone in this forum saying exactly the very same thing about his phone, but I couldn't find the post.

Related

[Q] Excessive banding/vertical lines in photos.

Hi, just recieved my GSM developer edition Moto X yesterday and I've been having trouble with severe artifacts in low light photos. Is this amount of banding/lines normal for the moto x? I'm wondering if it's a sensor issue and it's worth trying to exchange my phone. I have not noticed this level of artifacts in any low light sample photos.
Even if I cover the camera sensor it shows red lines where it should be black. See the samples below.
It's most noticeable in low light but the lines seem to be always present. In the camera app the lines shimmer on the screen and flicker from red/purple to blue in dark areas. I tried the camera FX app with anti-flicker set to 60hz but it didn't make much of a difference.
I have rooted the phone but would that cause this? Thanks for any advice!
I think it is normal, otherwise all three moto x's I have used have been defective. I hope to see a software fix for this.
Maybe different versions have slightly different internals. I have the Rogers version and mine doesn't have those lines /bands.
Sent from my Moto X cell phone telephone...
kj2112 said:
Maybe different versions have slightly different internals. I have the Rogers version and mine doesn't have those lines /bands.
Sent from my Moto X cell phone telephone...
Click to expand...
Click to collapse
I am willing to bet that you just haven't noticed them yet. Try it on a low contrast object like a light colored counter, under fluorescent lighting.
These are the types of situations where it is most easily reproduced.
It only happens on the front camera for me.
I think it's related to certain fluorescent lighting. I've been testing the camera around work today under various lighting conditions and the lines are nowhere near as severe around LED and HID lamps. CFL bulbs, seem to cause the line artifacts the most while standard tube fluorescent lights don't seem to have as much of an effect. I'll play around with it some more.
The camera appears to have a very slow refresh rate, as a result you can see it beating with the 60hz from certain light sources. Every Rogers Moto X I have seen does it so I am sure it's a problem with all Moto X's. Could be a hardware limitation, if it can however be fixed in software I hope Motorola is working in a fix.
Steve-x said:
The camera appears to have a very slow refresh rate, as a result you can see it beating with the 60hz from certain light sources. Every Rogers Moto X I have seen does it so I am sure it's a problem with all Moto X's. Could be a hardware limitation, if it can however be fixed in software I hope Motorola is working in a fix.
Click to expand...
Click to collapse
I believe that it's software as I have seen the same banding in my Nexus 4, but only with some settings applied with FV5 (not the stock camera app).
The HTC one had a similar issue and it seems that using HDR fixed it. Could someone with the Moto x try using HDR in the same lighting conditions and see whether or not it still bands?
I've tried using hdr and photos were still terrible.
I'm using camera zoom fx And with it I'm not having stripes. The problem is it only takes 5 mp photos and obviously loosing the twist to activate the camera thing.
Please, report this issue on Motorola's website. We have to make pressure in order to have a fix.
Sent from my XT1058 using xda app-developers app
I played around with a couple of moto X's on display at best buy and compared the camera live view side by side to mine. Neither of the display models, both AT&T branded, had the banding/lines flashing across the screen problem while my phone, a dev edition, did display the banding issue. I didn't think to check what version the display models were running but mine does it on both 4.2.2 and 4.4.
Frustrating... I'm going to contact motorola support about a replacement. I can't get a single decent photo out of mine. Also any video I take is covered in dancing red/blue lines.
Edit: Also HDR mode makes the problem worse if anything, hard to tell.
sethes302 said:
I played around with a couple of moto X's on display at best buy and compared the camera live view side by side to mine. Neither of the display models, both AT&T branded, had the banding/lines flashing across the screen problem while my phone, a dev edition, did display the banding issue. Frustrating... going to contact motorola support about a replacement. I can't get a single decent photo out of mine. Also any video I take is covered in dancing red/blue lines.
Click to expand...
Click to collapse
Interesting, I played with two at the local Verizon store and they both did it.
Just saying... These are phone cameras.... If guys need to take real low light pics with no flash... Perhaps you need a real camera?
Every pic I've taken... Outdoors, inside day time... No flash... And inside night or day with flash... And haven't seen anything wrong. The pics all blow my S2 camera away.
I understand being more picky about pic quality than maybe I am.... But that's what real cameras are for. Phone cameras suck even compared to the cheapest real cameras.
just saying. Maybe my phone doesn't have the issue... Or at least I haven't done any pic taking in the right conditions yet.
But to say the moto x camera is crap.... Is ridiculous. It's just fine..... For a phone.
Sent from my Moto X cell phone telephone...
kj2112 said:
Just saying... These are phone cameras.... If guys need to take real low light pics with no flash... Perhaps you need a real camera?
Click to expand...
Click to collapse
I am aware it's just a phone camera however I do not expect there to be lines all over the images. In live view on the camera of your Moto X does the image flash between red and purple hues a lot? I'm trying to determine if mine has a defect. Any pictures I take, especially in dark conditions, have these lines all over them as in the example below. Do you see similar from your Moto X?
Specifically, it is most reproducible in artificial light with lots of white or, in general, low contrast subjects (a piece of paper, a counter, top of a washing machine). I have not been able, under any circumstances, to reproduce it in natural light or DC light sources (no flicker).
I spent an hour this morning with a tier 2 moto tech to try and get him to reproduce it. He couldn't, and I have a theory as to why, but won't be able to test it until nightfall. Stay tuned... I WILL pin this down and then we can start a discussion in Moto's forums and try and get their attention.
Having the same issue. The excuse that this is a "camera phone" is ridiculous. I've had plenty of other "camera phones" that work without issue.
The lines are clearly visible in the attached pic. I have to wait a few seconds for the lines to go away to snap a picture.
This phone may be going back.
Solutions Etcetera said:
Specifically, it is most reproducible in artificial light with lots of white or, in general, low contrast subjects (a piece of paper, a counter, top of a washing machine). I have not been able, under any circumstances, to reproduce it in natural light or DC light sources (no flicker).
I spent an hour this morning with a tier 2 moto tech to try and get him to reproduce it. He couldn't, and I have a theory as to why, but won't be able to test it until nightfall. Stay tuned... I WILL pin this down and then we can start a discussion in Moto's forums and try and get their attention.
Click to expand...
Click to collapse
That second pic I posted in the post above with red lines on the bottom was taken in my car at night with only DC light sources around. I've got a few video clip with those lines dancing all over the place under different lighting conditions, I'll post them when I can.
I believe there are two separate issues on my Moto X. One being the alternating orange/blue lines that show up under fluorescent lighting which most Moto X's seem to have a problem with and the second being these noise lines throughout the entire image under any lighting condition besides outdoor sunlight that seems to be a less common issue.
Interested to find out what your testing uncovers.
sethes302 said:
I am aware it's just a phone camera however I do not expect there to be lines all over the images. In live view on the camera of your Moto X does the image flash between red and purple hues a lot? I'm trying to determine if mine has a defect. Any pictures I take, especially in dark conditions, have these lines all over them as in the example below. Do you see similar from your Moto X?
Click to expand...
Click to collapse
Tonight after work I'll try the same. No flash right? Near dark?
Sent from my Moto X cell phone telephone...
kj2112 said:
Tonight after work I'll try the same. No flash right? Near dark?
Sent from my Moto X cell phone telephone...
Click to expand...
Click to collapse
Flash or no flash, easiest to see the lines in the poor lighting but they show up around the short edges of medium lit shots and also show up in video. They disappear in sunlit photos. I'm going to take a video of the liveview on my Moto X to better illustrate what I'm seeing. I'll post better examples when I get home. Interested to see what your photos look like.
I'm on the phone with tech support. They had me download another camera app (Camera MX), it exhibit the exact same issues
They want to do an exchange.

Does new moto x have notification led?

Love what I've read about this phone except for the crappy camera, small battery, and no external SD support. If it doesn't have a notification led I think I'm going with the GS5 as my current GS3 has treated me well for the last 2+ years. Anyone?
No. And maybe you should try something beside a Galaxy. You won't believe how fast and smooth stock Android is and when a phone isn't made of entirely cheap plastic.
eksasol said:
No. And maybe you should try something beside a Galaxy. You won't believe how fast and smooth stock Android is and when a phone isn't made of entirely cheap plastic.
Click to expand...
Click to collapse
Looking at HTC one m8 with gpe rom
RyanS2000 said:
Love what I've read about this phone except for the crappy camera, small battery, and no external SD support. If it doesn't have a notification led I think I'm going with the GS5 as my current GS3 has treated me well for the last 2+ years. Anyone?
Click to expand...
Click to collapse
Why would you want a notification led instead of moto display?
kdog350 said:
Why would you want a notification led instead of moto display?
Click to expand...
Click to collapse
To see if I have any notifications by quickly glancing at phone
RyanS2000 said:
To see if I have any notifications by quickly glancing at phone
Click to expand...
Click to collapse
With the Moto X you can do that and actually see from which app the notification is without touching it. And with just touching the screen one time, you can read the notification.
wiidbzxt said:
With the Moto X you can do that and actually see from which app the notification is without touching it. And with just touching the screen one time, you can read the notification.
Click to expand...
Click to collapse
So from across the room or even a few feet away looking over (no hand wave over it or anything) at the moto x I can tell if I have notification(s)?
What I like about my GS3 is the color of the led tells me which app the notification is for and I can see it from across the room.
The active display will blink the icon of whatever app has a notification on the screen. It's not color coded like a normal led and you may have trouble seeing the icon from across the room. However, you can just say "OK Google: What's Up?" and the phone will say the time and read any active notification/text messages. (Incredibly useful while driving.)
It will probably have a hidden led like the original X, just hope the brightness can be tweaked this time.
eksasol said:
It will probably have a hidden led like the original X, just hope the brightness can be tweaked this time.
Click to expand...
Click to collapse
But this led can only be used for charging status? Or did someone figure out how to use it for notifications? If yes then I'll go for it.
RyanS2000 said:
But this led can only be used for charging status? Or did someone figure out how to use it for notifications? If yes then I'll go for it.
Click to expand...
Click to collapse
It's only for a charging led. I think some cm roms have it worked out for a notification light, ONLY when it's plugged in. You lose the moto features with cm based roms tho.
I just went to Verizon and held the one m8 and old moto x. I'm not a fan of the feel of the m8 and the notification led is so small that it's pretty much useless. But I like that I can flash a pure android ROM (gpe) and it has other good specs.
I love how the old x feels, it's perfect. It sucks that Motorola is making it bigger as the smaller size would have been a big selling point for me.
Tough to decide between the two, or even the gs5.
2014 moto x does have a notification light
And it works for more than just charging
you can just yell, ok google now, news? and the moto x will tell you each notification you have without touch it.
It doesn't tell you everything but it tells you missed notifications
AndreaCristiano said:
2014 moto x does have a notification light
And it works for more than just charging
Click to expand...
Click to collapse
Source?
Maybe go look in the 2014 moto x thread and see what those who have one say. Besides you can see it in YouTube reviews
Have seen at least seven or eight YouTube hands on videos, none mentioned anything about a notification light. Will check the new X topic.
Notification LEDs are irritating to me and useless because they don't tell you if the notification is worth your time or not, so you just turn on the phone for nothing a lot. Active Display/Moto Display is pretty damn intuitive.
Jason.DROID said:
Notification LEDs are irritating to me and useless because they don't tell you if the notification is worth your time or not, so you just turn on the phone for nothing a lot. Active Display/Moto Display is pretty damn intuitive.
Click to expand...
Click to collapse
Well after using the X for two and a half months now I will have to disagree with you
I also at first really liked the Active display, still do, but I would take back the old LED notifications. I just hate to wait some 6 seconds for the notifications to appear on the screen. Also you will have to to look at the display from straight on, with LED notifications you can see it from most angle (not the hTC M series like stupid ultra tiny dot one!), and you can set the colour, so that's damn easy, for me.

[Q] Static lines & bands on screen. Yes, please help.

Guys,
I've tried 3 different phones from Flipkart. The first one had the famous yellow tint issue which was down to a minimum in the next 2 devices that i tried so I guess it all depends on luck. But as luck would have it or OCD , I had new issues with them.
Both the replacement devices that I have tried so far have these 2 issues below:
1. Weird horizontal bands visible across the screen on light backgrounds (white/grey) most prominent on low brightness. They really annoy you when scrolling through your Twitter feed or any apps with a white background (Most on Lollipop!)
Best way to check these are in the default android dialogs of WiFi password or language choice.
2. I see static lines horizontal lines on the screen everytime the screen is touched and they disappear after 2 seconds of the touch. Again easiest way to check this would be to open the gallery and pull in the hamburger menu from the left. When touched to pull, mine shows prominent static/disturbance sort of ripples.
Can you guys check and tell me if these are common issues since both my replacement devices have these & I am really not upto trying another device after all the hassle.
Thanks.
I'll see the horizontal lines as well on light backgrounds, I just assumed it's a side affect of amoled.
Perhaps the lcd is defective?
Sent from my GT-I9100 using XDA Free mobile app
Can confirm that my screen also has the issue #1. I always thought it was probably a large AMOLED screen issue. Never faced issue #2 though. I also got mine from flipkart.
Issue 1 is what bothers me the most. Scrolling on white backgrounds is annoying, you feel these bands are not moving & look prominent.
Even more worried since everything's going white in Lollipop.
Moto X 2014
KRN03 said:
Issue 1 is what bothers me the most. Scrolling on white backgrounds is annoying, you feel these bands are not moving & look prominent.
Even more worried since everything's going white in Lollipop.
Moto X 2014
Click to expand...
Click to collapse
Though I dont have a similar problem but I am pretty annoyed with my purchase. My first device was replaced since it developed screen-burn within few days of usage. Surprisingly, the second device has also developed screen-burn after 10 days of usage and the nav keys are permanently embossed on the screen which can be clearly seen on grey backgrounds.
The strangest part I found about both the devices was they were turned on right out of the box One click to the power button and the phone was already in the setup mode asking to select a language. White color reproduction is way off on this device and looks pale yellow instead of white I somehow feel that I should have stuck with my Nexus 5 instead of falling for this. At-least for now, I'm done with AMOLED's
So have you returned the Moto X?
Motorola seems to have major QC issues. Distorted speaker, yellow tint, weird lines and burn-in.
It's a great phone but the screen has major issues. I am on the fence now about trying a 4th replacement device but worried it'll have more issue.
Moto X 2014
gotzaDroid said:
I'll see the horizontal lines as well on light backgrounds, I just assumed it's a side affect of amoled.
Click to expand...
Click to collapse
You mean you the permanent lines/bands visible at all times behind the screen?
So are you fine with those lines? Don't they bother you when using apps with white backgrounds like Hangouts.
Moto X 2014
KRN03 said:
You mean you the permanent lines/bands visible at all times behind the screen?
So are you fine with those lines? Don't they bother you when using apps with white backgrounds like Hangouts.
Moto X 2014
Click to expand...
Click to collapse
They are not there all the time. Only on light backgrounds. Best way I can describe it is if you've ever seen a plasma TV that gets horizontal purplish lines going vertically from a color source on an all white background. The horizontal lines on my phone follow the dark letters/images as I scroll up and down.
And I actually RMA'd the phone today because of it.
gotzaDroid said:
They are not there all the time. Only on light backgrounds. Best way I can describe it is if you've ever seen a plasma TV that gets horizontal purplish lines going vertically from a color source on an all white background. The horizontal lines on my phone follow the dark letters/images as I scroll up and down.
And I actually RMA'd the phone today because of it.
Click to expand...
Click to collapse
Oh alright. Let us know if the new device is any good. Thanks.
Moto X 2014
KRN03 said:
Guys,
I've tried 3 different phones from Flipkart. The first one had the famous yellow tint issue which was down to a minimum in the next 2 devices that i tried so I guess it all depends on luck. But as luck would have it or OCD , I had new issues with them.
Both the replacement devices that I have tried so far have these 2 issues below:
1. Weird horizontal bands visible across the screen on light backgrounds (white/grey) most prominent on low brightness. They really annoy you when scrolling through your Twitter feed or any apps with a white background (Most on Lollipop!)
Best way to check these are in the default android dialogs of WiFi password or language choice.
2. I see static lines horizontal lines on the screen everytime the screen is touched and they disappear after 2 seconds of the touch. Again easiest way to check this would be to open the gallery and pull in the hamburger menu from the left. When touched to pull, mine shows prominent static/disturbance sort of ripples.
Can you guys check and tell me if these are common issues since both my replacement devices have these & I am really not upto trying another device after all the hassle.
Thanks.
Click to expand...
Click to collapse
I had the dark horizontal bands on my replacement device they sent for the back separating. They were very prominent on light backgrounds and very distracting. I chose to keep my original device because the screen is perfect on it. I didn't want to take chances with replacements beyond that. I took pictures and notified Motorola of the issue.
qwerty12601 said:
I had the dark horizontal bands on my replacement device they sent for the back separating. They were very prominent on light backgrounds and very distracting. I chose to keep my original device because the screen is perfect on it. I didn't want to take chances with replacements beyond that. I took pictures and notified Motorola of the issue.
Click to expand...
Click to collapse
Oh, I've been pretty unlucky so far in that case, haven't got a screen without these bands. Well atleast there is hope.
But there's the same concern, will the replacement be better or worse than the one you have. In India, we have to hand over the device at the same time, so cannot compare the two devices.
Moto X 2014
KRN03 said:
Oh alright. Let us know if the new device is any good. Thanks.
Moto X 2014
Click to expand...
Click to collapse
So, I have not heard a thing from moto about my RMA label. On the site it said I'd get an email in 4 business hours, well all day and nothing. I'll have to call tomorrow I guess.
Well... Moto has no record of my RMA and I lost the RMA number because I took a screen shot and the pic didn't sync before I blew my current phone clean. They tried my IMEI and SN and contact info, it's like it never happened. They said they could try looking at the RMA number, but, I don't have it. No confirmation email either at the time of entering it.
So, I'm not going to bother again right now as others have said the replacements do the same. I got the two year warranty, so if the screen does eventually go dead, oh well.
What I will warn others of, is to WRITE DOWN the RMA number!
My first device was perfect - but I returned due to a scratch on the wood back. Second device is half yellow, half white tint with horizontal lines. It's like playing the lottery because the qc is still awful on amoled. I wouldn't mind if the full screen was yellow even but the half and half is terrible. Yellow can be fixed with color tweaks and wasn't all that bothersome anyway.
I have one dark line across the screen. I chatted in with them and I have to call them and ask for the REST department since mine was a custom one.
Use this free app to test your gamma detection. Works great!
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester
I've seen this once or twice, it appears to be when the phone is on 2G and data is on 900Mhz LTE.
But I can't say it's very visible, I can barely make out a pixel or two vibrating in very specific settings.
What's your model number?
I have the XT1092.
Shadowdancer123 said:
I've seen this once or twice, it appears to be when the phone is on 2G and data is on 900Mhz LTE.
But I can't say it's very visible, I can barely make out a pixel or two vibrating in very specific settings.
What's your model number?
I have the XT1092.
Click to expand...
Click to collapse
Yep even I have the XT1092. I am trying to live with it for now. Have till Dec 10th to decide whether I want to risk another device.
The bands across the screen bother a lot more than the static lines. Hope Lollipop comes soon so I can make a final decision.
Moto X 2014
KRN03 said:
Yep even I have the XT1092. I am trying to live with it for now. Have till Dec 10th to decide whether I want to risk another device.
The bands across the screen bother a lot more than the static lines. Hope Lollipop comes soon so I can make a final decision.
Moto X 2014
Click to expand...
Click to collapse
You should try to capture it on a video clip, my lines are just barely visible in low light.
Film it and send it back for warranty with that video as proof. And post it here, I'm curious to what it looks like.
I'm pretty sure it's the LTE radio, because I can just barely make out the noise in my computer speakers when it's pinging the GSM tower.
Much like when old phones use 2G mode, but at a way faster rate and not as loud.
You might have gotten phones from a batch where they forgot EMI shielding or something like that.

Grainy screen?

I received my Moto X about 3 weeks ago, but noticed on white/light backgrounds, the screen appeared grainy. So last week I called Motorola to ask for an exchange, which they did. I received the new Moto X today, but it's suffering from the same grainy screen as my other one. Does anyone else have this issue with their X? My old Note 2 did not suffer from this, and they are both AMOLED screens.
Also interesting to note, the first Moto X was assembled in the US and the second one in China, so I assume the screens came from two different batches.
xabba2k said:
I received my Moto X about 3 weeks ago, but noticed on white/light backgrounds, the screen appeared grainy. So last week I called Motorola to ask for an exchange, which they did. I received the new Moto X today, but it's suffering from the same grainy screen as my other one. Does anyone else have this issue with their X? My old Note 2 did not suffer from this, and they are both AMOLED screens.
Also interesting to note, the first Moto X was assembled in the US and the second one in China, so I assume the screens came from two different batches.
Click to expand...
Click to collapse
Yes, even I had this issue but after comparing with others I realised it's normal. They grainy are only visible if you really pay attention and scroll slowly. Eg. Gmail app.
I've learn to live it though.
Moto X 2014
I never thought to explain it as "grainy", but yes, I have it too. I almost RMAed it for that as it sometimes looked like lines going across the screen when scrolling. Actually, I did RMA it, but moto couldn't find it in there system for a week. I finally got the email, but haven't called them back yet.
same here... its more like texture, and you do see the lines when scrolling.
Is it worth trying to RMA it again until I get one with a good screen? I would certainly consider this a flaw, especially when spending $500 on a phone. I truly do enjoy the phone otherwise.
xabba2k said:
Is it worth trying to RMA it again until I get one with a good screen? I would certainly consider this a flaw, especially when spending $500 on a phone. I truly do enjoy the phone otherwise.
Click to expand...
Click to collapse
It's the pentile screen nothing wrong with it. I have the grainy screen too.
Grainy is normal. Horizontal or vertical lines are not - also tint issues are not normal. My screen is 50-60% yellow tinted and the remainder white, not normal - rma'ed it and awaiting my replacement.
Thanks for the help everyone. I am also noticing faint horizontal lines on both Moto X's on white/light backgrounds, but the replacement from China seems to have more than the original, and has a red tint to it. I'll be calling Motorola in the morning.
xabba2k said:
Thanks for the help everyone. I am also noticing faint horizontal lines on both Moto X's on white/light backgrounds, but the replacement from China seems to have more than the original, and has a red tint to it. I'll be calling Motorola in the morning.
Click to expand...
Click to collapse
Bad qc on amoled. It's a gamble...
Yes. You can another thread that I created: http://forum.xda-developers.com/moto-x-2014/help/static-lines-bands-screen-yes-please-t2935981
Currently I am just using the device since there's absolutely no guarantee the next one would be any better given that these issue are common. The QC is really bad.

Moto X (2014) grainy display

Hello!
Yesterday I bought brand new Moto X 2nd gen. Just as I turned it up for the first time I noticed some weird grain on screen. Its more visible on brighter color a like white or even green-grey color lollipop uses when notification bar is pulled down. I didn't see much people reporting this problem so I decided I will post here first. Some people were saying this is how it is on every Pentile Matrix amoled screen, but I have to disagree. Never seen any galaxy suffering for this problem before. The grain is most noticable while scrolling and its always at the same place.
Amoled is always a part of a reason why I bought this phone-never had problems before. I like everything about this phone, so I really wouldnt want this to be a deal-breaker. I still have 2 years of warranty, but I am afraid that next moto would have same problems. Can some guys verify they don't have this un-clean like grain over whole display?
Motorola Moto X 2nd gen. XT1092
Model: SM3958AN7T1
Lollipop 5.0.1 - 5.1 (updated recently, problem persists)
Help me out guys, what should I do? Go for replacement?
Thanks, H
Haaveilen said:
Hello!
Yesterday I bought brand new Moto X 2nd gen. Just as I turned it up for the first time I noticed some weird grain on screen. Its more visible on brighter color a like white or even green-grey color lollipop uses when notification bar is pulled down. I didn't see much people reporting this problem so I decided I will post here first. Some people were saying this is how it is on every Pentile Matrix amoled screen, but I have to disagree. Never seen any galaxy suffering for this problem before. The grain is most noticable while scrolling and its always at the same place.
Amoled is always a part of a reason why I bought this phone-never had problems before. I like everything about this phone, so I really wouldnt want this to be a deal-breaker. I still have 2 years of warranty, but I am afraid that next moto would have same problems. Can some guys verify they don't have this un-clean like grain over whole display?
Motorola Moto X 2nd gen. XT1092
Model: SM3958AN7T1
Lollipop 5.0.1 - 5.1 (updated recently, problem persists)
Help me out guys, what should I do? Go for replacement?
Thanks, H
Click to expand...
Click to collapse
Go for a replacement. I have no grain at all.
Sent from my XT1095 using Tapatalk
I'm not really sure by what you mean by grain, but my display is absolutely fine. Bought my XT1097 2 days ago.. I think you should go for a replacement
Sent from my XT1097 using Tapatalk
Thank you both for quick answers. Well I might have gone for grainy instead of grain. Try googling grainy effect, and you will see where I am aiming .
I am contacting place where I got my phone from now. I will let you know.
Thanks, H
Haaveilen said:
Thank you both for quick answers. Well I might have gone for grainy instead of grain. Try googling grainy effect, and you will see where I am aiming .
I am contacting place where I got my phone from now. I will let you know.
Thanks, H
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You fixed screen?
Hello guys, my Moto X 2014 (XT1092) suffers from the same problem. I can see this grainy effect on the screen especially with white backgrounds, on the material keyboard and notification bar. What I have to do?
AMOLED just like that. White is not as white as on LCD/ IPS. It is normal
Well, a bit O-T here, but I thought I'd ask: how's the low brightness level on the phone?
Are the whites really turning blueish or other shades and how bright is it? I ask because I read one comment before where the person was saying that the display temains quite (too) bright even at the lowest setting and was saying that this is not a very good phone for night reading....
I bought (and returned a LG G2 before where it was the opposite: screen was too dark for normal use with any setting lower than 35%...)
Any input on this?
Edit: nevermind, soon after posting this I watched a video review where the guy was showing and saying that brightness can be dimmed down a lot and that it was fine for pre-bed time reading.
Brightness of my Moto X at mid level, automatic. Can still see the problem under the sunlight, with my eye near the screen.
i have the exact same problem too !! is this normall. it makes the screen look REALLY bad!!
Guys, Amaz sent me the replacement and the problem is still there.

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