HELP! moto g 2 not reading sim! - G 2014 Q&A, Help & Troubleshooting

so i just got my moto g 2014, upgrading from an old s3 mini. the s3 mini uses a regular mini sim, so i used a sim cutting tool, to resize it to micro sim. but when i put the sim in, the moto g doesnt read it! thinking i may have damaged the sim while cutting it, i put it back in the s3 mini, and it works fine! when i put the sim in the moto, it clicks, but the phone still does not read it. i tried putting it in with the phone on, and off, even backwards! but nothing.... And before anyone asks, yes this is the factory unlocked international version, and my carrier says it is supported.
am i missing something here????

Kobro said:
so i just got my moto g 2014, upgrading from an old s3 mini. the s3 mini uses a regular mini sim, so i used a sim cutting tool, to resize it to micro sim. but when i put the sim in, the moto g doesnt read it! thinking i may have damaged the sim while cutting it, i put it back in the s3 mini, and it works fine! when i put the sim in the moto, it clicks, but the phone still does not read it. i tried putting it in with the phone on, and off, even backwards! but nothing.... And before anyone asks, yes this is the factory unlocked international version, and my carrier says it is supported.
am i missing something here????
Click to expand...
Click to collapse
I would ask your provider for a replacement original micro sim. These are usually free of charge, depending on your provider. You might have cut a little bit 'off', so that the contacts of the sim do not exactly match the contacts of the phone...
Send from my XT1068 using Tapatalk.

go to your carrier's service center and ask them to solve this problem. I'm sure they can help

Thanks! The new sim works beautifully!

Related

Sim Card Question [Help]

Hello all, I know it might sound weird or impossible, but Im researching if there is a way for me to use multiple sim cards with the G1.
I have a rooted AND unlocked phone, I was wondering if I cound use BOTH T-Mobile's and AT&T Sims AT THE SAME TIME on my phone.
Maybe trough a ROM or a hack, or app.
I know the phone has only 1 physical Sim Card slot, Im looking for a way around shutting the phone, take sim out, place the other sim in, and boot up...
Thanks...
Isn't the battery in the way of taking the SIM card out?
They do have dual sim adapters available, but haven't tried it yet. I need to tho since I got 2 phones. This is just one example
http://www.shopblue.co.uk/phone-dua...ack-dual-sim-adaptor-604555.html?currency=USD
supremeteam256 said:
They do have dual sim adapters available, but haven't tried it yet. I need to tho since I got 2 phones. This is just one example
http://www.shopblue.co.uk/phone-dua...ack-dual-sim-adaptor-604555.html?currency=USD
Click to expand...
Click to collapse
I wouldn't even try putting one of those in my phone.
Android does not have a way to run 2 sims in one. Development has been started (by
Google, not by XDA), this is why you would see STK.apk if you look in /system/app but I wouldn't hold my breath for that one, in short... no, you can't run dual simcard set-up. Sorry.

Optimus 4X HD not recognising my sim card (three)

I have just bought an LG P880 and to my horror found that it does not work with my sim card.
Here are the details:
Three Sim card (GA6047) monthly contract
LG P880 unlocked
I have tried the following sim cards and they do work
O2
Orange
I have tried a factory reset and a hard reset with the Three sim card in and out, each time it fails to detect it.
I have tried the Three sim card in the following phones and it does work
HTC 7Pro
Nokia N900
Samsung Galaxy Europa (The phone it came with)
While waiting for Three customer services I tried the Three sim card out of my mobile broadband GA6029 and was shocked to find that it did work.
So here i am with two three sims, one works with the phone, the other doesnt not.
All three said was to go to a shop so they can see it for themselves.
Do any of you have any ideas?
3G is activated? :silly:
Get a new SIM-card ... But it's best if you go to a three store and try one of their sim cards first. Pretty sure it will work. Maybe the sim card batch you got is faulty somehow and just not recognized by the phone. Exchanging the simcard shouldn't cost you anything if there's a technical problem.
Strange. My three sim works. It's a micro sim in an adapter. Maybe there is an alignment problem?
lt100ka said:
I have just bought an LG P880 and to my horror found that it does not work with my sim card.
Here are the details:
Three Sim card (GA6047) monthly contract
LG P880 unlocked
I have tried the following sim cards and they do work
O2
Orange
I have tried a factory reset and a hard reset with the Three sim card in and out, each time it fails to detect it.
I have tried the Three sim card in the following phones and it does work
HTC 7Pro
Nokia N900
Samsung Galaxy Europa (The phone it came with)
While waiting for Three customer services I tried the Three sim card out of my mobile broadband GA6029 and was shocked to find that it did work.
So here i am with two three sims, one works with the phone, the other doesnt not.
All three said was to go to a shop so they can see it for themselves.
Do any of you have any ideas?
Click to expand...
Click to collapse
With android I don't know...
With the old K990 I just had to flash with an open firmware.
I have full size three sim works fine, but make sure data is enabled or you won't get a signal...
Sent from my LG-P880 using xda app-developers app
Ok, so an update.
I went to the three store yesterday. They let me try one of their demo sims and that worked. So they gave me a new sim. But once the sim activated, it yet again didnt work. Same as before though. The sim works in several other phones.
Does anyone know about different sim types?
The sim is a normal mini sim. But i am guessing that their are diferent sims for different phones?
Try microSIM from three. Maybe it helps.
lt100ka said:
Do any of you have any ideas?
Click to expand...
Click to collapse
I had the same problem with italian sim. I discovered that pulling the sim 1mm over the battery solve the problem. Maybe the contacts of the reader and the ones of the sim are not at the same distance when the sim is full inside the reader.
Hope will help
Wombat said:
I have full size three sim works fine, but make sure data is enabled or you won't get a signal...
Click to expand...
Click to collapse
i am not sure its FULL size, since that includes the sim tray which in early 90s and forward was a complete card with simchip you could push out
the regulars or todays sim are mini-sim cards.see more here

[Q] Anyone else have this issue getting the no service icon?

I bought the unlocked GSM Moto X that is rooted and has the bootloader unlocked. ROM is stock 4.4 Kitkat Every time after I shut the phone off, it doesn't have any service when it turns back on. I usually have to shut it off and turn it on a few times and mess with the SIM card. Also, the wi-fi won't turn on, either. It just gets stuck on the 'turning on' message but never actually turns on. It kind of seems like the phone just gets stuck in airplane mode and won't come out of it or something.
The biggest potential problem is that I cut a micro SIM card down to a nano SIM to fit in the Moto X. I use my phone on Straight Talk and they don't have a nano SIM yet. But I don't think the cut SIM card is the issue. The phone came with some T-Mobile SIM card. Even though it doesn't have any service from T-Mobile associated with it, when I put the T-Mobile SIM in, it will show that there is service and wi-fi will work. However, after the phone shuts off and I put the T-Mobile SIM in, it still says no service. Plus, the my cut Straight Talk SIM works perfectly fine until the phone shuts off.
Even though it would make sense that cutting my SIM card would cause this problem, I really don't think that's the case. It seems like it's more of a software issue at this point. Does anyone else have this problem or have any insight?
...
District said:
Consider installing the T-Mobile SIM, calling your carrier, asking to activate a new cell phone, and read them the SIM number (it's also on the box's label).
Click to expand...
Click to collapse
The problem is that I unlocked the booloader and voided my warranty. So there will be no new phone for me. Plus, I bought it straight from Motorola through the Moto Maker
...

[Q] Voice: Out of service / Data: In service HELP!

I have lurked so much around XDA and still I have no solution
I own a Moto X XT1053 on Movistar (Mexico)
Everything was working fine until I got my SIM card replaced. Now Voice and SMS don't seem to function but Data from my carrier works fine.
When I try to dial I get a "Mobile network not available"
I have done "fastboot oem config carrier (all possible options) No luck.
I have switched from 4G to Edge since that seems to be the solution for many but that didn't work for me.
Yes I have searched for networks and selected "Choose Automatically" No luck.
I have flashed back to stock firmware using T-Mobile's firmware (which has always been my solution and everything worked flawlessly) but now that doesn't work. I've actually not a fan of custom roms I only do stock and xposed the [email protected]#$! out of it but even a clean stock doesn't seem to fix it.
I even went to Movistar and they believe its my phone since they tested my sim on another phone and voice worked on theirs.
Any thoughts on what could be the solution? Please Help!
Check the APNs?
Alecegonce101 said:
Everything was working fine until I got my SIM card replaced....
....they tested my sim on another phone and voice worked on theirs.
Click to expand...
Click to collapse
I think your first statement supersedes your latter statement and everything in between. Just because your new SIM worked properly in another phone doesn't mean it's guaranteed to work in your moto x. Maybe for some reason your moto x is reading the sim as a data only Sim, or maybe it's registering on the network as a data only Sim.
did you cut the Sim to nano or did it come as nano?
Did you try a different SIM in your Moto X?
dtg7 said:
I think your first statement supersedes your latter statement and everything in between. Just because your new SIM worked properly in another phone doesn't mean it's guaranteed to work in your moto x. Maybe for some reason your moto x is reading the sim as a data only Sim, or maybe it's registering on the network as a data only Sim.
did you cut the Sim to nano or did it come as nano?
Did you try a different SIM in your Moto X?
Click to expand...
Click to collapse
They did try another Sim on my phone and same, no good. Voice seemed to work on other phones. I personally believe my phone was blacklisted. When I went to get my Sim changed I forgot to mention the account was under my moms name. Now my new Sim is under my name but with the number of another owner (my mom). Which could explain why I get no voice or SMS but data works fine. I am actually on my way to customer service right now.
Well just returned from customer service. No good. Its the phone itself. :/
Well just returned from customer service. No good. Its the phone itself. :/
Problem solved?
Alecegonce101 said:
Well just returned from customer service. No good. Its the phone itself. :/
Click to expand...
Click to collapse
Have you solved the problem? I'm using Samsung Galaxy S5 and has similar problem... After couple of times of change rom the problem occur... I'm not genius and I have struggle with this problem for more than 2 weeks... See whether we can work this out...
My situation is:
1. Voice: out of service, data: inservice;
2. IMEI: seems normal
3. I tried two SIM card with different ISP, neither work;
4. I also try that two SIM card on my iphone4, both work well.
5. Since my phone is G900F HK version, and I'm currently in UK, so I tried latest UK stock firmware and latest HK stock firmware. Same...
I had do some searching and said that there are few reason that might lead to this problem:
1. IMEI error. Flash rom may damage your partition, if your IMEI is 0046*** or 0000*** something then this is the case;
2. Baseband related. Just flash some wired rom that no capable with your local bands?
3. still looking...
Good luck then...
Same thing
Did you ever solve this? I am having the same problem on my Moto x Pure 2015.

Please help, No Sim Card/Emergency Calls only

Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?
Does the SIM card work in another phone?
yes sim card works in other phones
Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.
of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL
Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.

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