Related
I need some help. My phone is capable of booting into fastboot mode, but doesn't seem to be able to boot normally.
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
doctor_evil said:
I need some help. My phone is capable of booting into fastboot mode, but doesn't seem to be able to boot normally.
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
Click to expand...
Click to collapse
In the fastboot screen whats version is your booloader ?
Sent on my Gummy running Lenoto X
looks to be the one that I shouldn't have installed the OTA update. why in the F would they send me an update that isn't compatible with my bootloader version?
Well they're getting it back for a repair, I didn't pay 399 for a developer edition phone just to have a dang paperweight because they sent me an incompatible OTA update.
doctor_evil said:
looks to be the one that I shouldn't have installed the OTA update. why in the F would they send me an update that isn't compatible with my bootloader version?
Well they're getting it back for a repair, I didn't pay 399 for a developer edition phone just to have a dang paperweight because they sent me an incompatible OTA update.
Click to expand...
Click to collapse
They didn't send you a incompatible boot loader, the ota's always come with a new boot loader, so what I like to know is, what version is your boot loader , its Motorola's fault that you accepted the ota while having a custom recovery, had you read my thread here http://forum.xda-developers.com/showthread.php?t=2639102
You wouldn't have any issues.
If you don't want my help, thats fine by me, getting tired of this ota crap anyways
Sent on my Gummy running Lenoto X
Clearly you don't really want us to help or you would have answered the previous posters question. You also gave no details into if you had rooted the phone or unlocked the bootloader.
From the bootloader screen select the "factory" option.
I may agree with the op here. Moto supplied me with a 4.4 version for my dev ed. If I take an update, have an issue and moto still only provides 4.4 sbf what a I supposed to do?
However, OP you do need to supply more information as we can only speculate as to what your issue is.
Sent from my SM-P600 using Tapatalk
edthesped said:
I may agree with the op here. Moto supplied me with a 4.4 version for my dev ed. If I take an update, have an issue and moto still only provides 4.4 sbf what a I supposed to do?
However, OP you do need to supply more information as we can only speculate as to what your issue is.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Its not moto's fault, its up to the user to make sure you read the sticky notes, read the threads and search, moto puts out the ota for unrooted users.
Sent on my Gummy running Lenoto X
flashallthetime said:
Its not moto's fault, its up to the user to make sure you read the sticky notes, read the threads and search, moto puts out the ota for unrooted users.
Sent on my Gummy running Lenoto X
Click to expand...
Click to collapse
However I purchased a Dev Ed phone. Motorola supplied me with a recovery firmware to restore my device to stock. I therefore expect the Factory supplied firmware to not brick my phone. If Motorola makes changes in an update that would cause previous versions of their software to damage phones when used as supplied Motorola needs to bear some of the responsibility. They can build a failsafe into the update that would prevent an attempt of a downgrade, supply upgrades that can safely be downgraded, add some kind of notification or not market "Dev Ed" phones for mass consumption.
Sent from my SM-P600 using Tapatalk
But the update clearly and concisely says, YOU CANNOT roll back to a previous firmware after applying said update.
Onus is on the user at that point.
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Tx Redneck said:
But the update clearly and concisely says, YOU CANNOT roll back to a previous firmware after applying said update.
Onus is on the user at that point.
Click to expand...
Click to collapse
Does it? I never saw that going to 4.4. As long as they put a new sbf up all should be fine.
Sent from my SM-P600 using Tapatalk
---------- Post added at 06:44 PM ---------- Previous post was at 06:43 PM ----------
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
Did you call Motorola?
Sent from my SM-P600 using Tapatalk
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
UPDATE:
I tried again to select the factory option in fastboot and unlike the previous times I had tried, this time seems to have fixed it. It booted up into Android OS. I think I'll try the OTA once again and see if this time is more successful, as if it screws up again I have a repair rma number and a fedex shipping label, but hopefully it does better this time.
doctor_evil said:
UPDATE:
I tried again to select the factory option in fastboot and unlike the previous times I had tried, this time seems to have fixed it. It booted up into Android OS. I think I'll try the OTA once again and see if this time is more successful, as if it screws up again I have a repair rma number and a fedex shipping label, but hopefully it does better this time.
Click to expand...
Click to collapse
ok OTA successful this time.
does anyone know if it's possible to boot the moto-x off a custom recovery using fastboot like we could for the galaxy nexus? I'd like to get root reinstalled but I don't want to mess with the current recovery, which should help I would think in regards to being able to install OTA updates without major issues.
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
Maybe try this out.. option 2 http://forum.xda-developers.com/showthread.php?t=2446515
doctor_evil said:
ok OTA successful this time.
does anyone know if it's possible to boot the moto-x off a custom recovery using fastboot like we could for the galaxy nexus? I'd like to get root reinstalled but I don't want to mess with the current recovery, which should help I would think in regards to being able to install OTA updates without major issues.
Click to expand...
Click to collapse
Unfortunately, I don't believe it's possible to fastboot boot recovery. It's how I did everything with my Galaxy Nexus and Nexus 7. I was disappointed to find out it isn't possible with the Moto X Dev edition even though I didn't buy one.
nhizzat said:
Unfortunately, I don't believe it's possible to fastboot boot recovery. It's how I did everything with my Galaxy Nexus and Nexus 7. I was disappointed to find out it isn't possible with the Moto X Dev edition even though I didn't buy one.
Click to expand...
Click to collapse
has anyone tried it with the google play edition of the moto-g? I'm wondering if there is a way to convert from a regular retail rom over to a GPE rom for the moto-x after google starts selling it. I remember reading about them going to sell a GPE of it. Hopefully the GPE rom would be friendlier than the retail rom
doctor_evil said:
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
Click to expand...
Click to collapse
I know you have fixed this now, but if you see the android with the red triangle and ! use the key combination pwr & up vol. That gets you into stock recovery and from there you should be able to boot up.
While I realize it is relatively few to SPH-L720, I wanted to make a thread specific for the update ending with NAF for the triband variant,
the SPH-L720T.
While you may argue there is already a thread for the update, most of the userss are L720 not L720T, so the questions from L720T users keep getting drown out by others.
First order of business, though it has been asked but it has gotten no reply that I am aware of, has anyone gotten the OTA for the triband variant?
If so, can it be uploaded and distributed? It will be interesting to see if all the problems such as the sd card and rooting are the same.
I have the "T" model, and no OTA for me thus far.
I have rooted and installed some xPosed apps, but no custom recovery or rom. I'm hoping for 4.4.2 this week or so
Sent from my SPH-L720T using XDA Premium 4 mobile app
rocmat1 said:
While I realize it is relatively few to SPH-L720, I wanted to make a thread specific for the update ending with NAF for the triband variant,
the SPH-L720T.
While you may argue there is already a thread for the update, most of the userss are L720 not L720T, so the questions from L720T users keep getting drown out by others.
First order of business, though it has been asked but it has gotten no reply that I am aware of, has anyone gotten the OTA for the triband variant?
If so, can it be uploaded and distributed? It will be interesting to see if all the problems such as the sd card and rooting are the same.
Click to expand...
Click to collapse
I also have a 720T and haven't received notification of the update. I actually kind of regret my purchase of the 720T. I waited about a month to buy the 720T instead of the 720 because I figured I might as well "future proof" my purchase, but it seems most of the 720 mods and such don't work on the 720T. And with the S5 coming out, I think we'll be left in the dust. (I hope I'm wrong. My last phone was the original Evo and I loved how many different mods/roms/etc that had.)
---------- Post added at 08:16 AM ---------- Previous post was at 08:13 AM ----------
wlc108 said:
I also have a 720T and haven't received notification of the update. I actually kind of regret my purchase of the 720T. I waited about a month to buy the 720T instead of the 720 because I figured I might as well "future proof" my purchase, but it seems most of the 720 mods and such don't work on the 720T. And with the S5 coming out, I think we'll be left in the dust. (I hope I'm wrong. My last phone was the original Evo and I loved how many different mods/roms/etc that had.)
Click to expand...
Click to collapse
(I left off my last paragraph, oops) I'm sure we'll have the same issues with SD Cards since it's part of the new Android standard (or, newly enforced, at least) and root exploits would normally be fixed independent of the radios.
It's crazy that I haven't heard a single person on the 720T getting the update yet... has anyone done the google services framework clearing thing yet? I know it jacks stuff up but I'm thinking of trying it soon.
i tried it. no luck.
GOOD NEWS!
Following the advice hhere: http://www.androidcoliseum.com/2013/01/how-to-get-your-ota-update-faster.html
I got the update after the 5th try. If someone will help me to know where to find it on my phone I will upload it. It's 401.2 MB.
Yay! My phone is rooted ... and I have a custom recovery .... so the update may not work....but here's hoping!
Bleck my phone is at 18% so I have to charge it to be able to even try.
Found the file will be uploading soon
how did you get the settings menu pop up from the dial pad? notyhing happened for me'
lawmangrant said:
how did you get the settings menu pop up from the dial pad? notyhing happened for me'
Click to expand...
Click to collapse
Click menu / settings / apps
swipe over to the "All" category
scroll down for Google Services Framework and click it
click "clear cache" and "clear data"
hit home
go into your dialer
type in: *#*#2432546#*#*
wait for the notification "checkin succeeded"
Now go and try checking for your update.
Just go to the application manager, clear the data for the google services framework, go to dialer to type in *#*#2432546#*#*, check for update, repeat.... I've got the file about 50% uploaded
Got it to work, but the update errored out. I'm rooted with xPosed running. I guess I'm gonna try a restore tonight
Sent from my SPH-L720T using XDA Premium 4 mobile app
http://speedy.sh/w3mSm/0de568e284ba...86de.USER-L720T-SPT-MK5-to-NAF-Update-FWD.zip
Also if someone could upload the original build.prop I would appreciate it
Yeah Im in the same situation. Got back the stock recovery but errored out, I was rooted as well, just unrooted seeing if that will work. Unfourtantely didnt backup before I was rooted
Why not ask and/or look here?
leaderbuilder said:
Why not ask and/or look here?
Click to expand...
Click to collapse
Thanks but I'm good now. Hey if anyone has problems installing it that rooted it and used the xposed app, you have to flash the xposed disabler in the root directory with a custom recovery, that fixed it for me. Finally, got my kitkat!
Crap, stuck at Sprint Spark Screen... getting Set Perm: Some changes failed
So I dont think its compelting so I'm getting stuck at the sprint spark screen
Well Im just going to go ahead and do a total factory reset and flash all stock firmware...I mean it sucks, but I've only had my phone for two weeks so not a ton of data I'm going to lose...
I uninstalled the Xposed framework from within Xposed, and it seemed to work. I just can not get the OTA to re-download now.
---------- Post added at 09:37 PM ---------- Previous post was at 09:36 PM ----------
rocmat1 said:
Thanks but I'm good now. Hey if anyone has problems installing it that rooted it and used the xposed app, you have to flash the xposed disabler in the root directory with a custom recovery, that fixed it for me. Finally, got my kitkat!
Crap, stuck at Sprint Spark Screen... getting Set Perm: Some changes failed
So I dont think its compelting so I'm getting stuck at the sprint spark screen
Well Im just going to go ahead and do a total factory reset and flash all stock firmware...I mean it sucks, but I've only had my phone for two weeks so not a ton of data I'm going to lose...
Click to expand...
Click to collapse
How are you flashing stock firmware? ODIN? Factory reset through phone?
lawmangrant said:
I uninstalled the Xposed framework from within Xposed, and it seemed to work. I just can not get the OTA to re-download now.
---------- Post added at 09:37 PM ---------- Previous post was at 09:36 PM ----------
How are you flashing stock firmware? ODIN? Factory reset through phone?
Click to expand...
Click to collapse
Im about to do it through odin should be like a brand new phone at that point. I didn't have a ton of data, I backed it up, we'll see if it actually works though... lol all I want is to use tap and pay. Once I install it, Ill root it again and get where I can make a wifi hotspot for free and that's all I care about Just realized that download place sucks. Im uploading to dropbox right now
FINALLY! lol Got it working
I uploaded the update file, and it should be in your cache. Stock recovery can install from the sd card as well. So if you lost it for some reason I uploaded it a few posts above
rocmat1 said:
Im about to do it through odin should be like a brand new phone at that point. I didn't have a ton of data, I backed it up, we'll see if it actually works though... lol all I want is to use tap and pay. Once I install it, Ill root it again and get where I can make a wifi hotspot for free and that's all I care about Just realized that download place sucks. Im uploading to dropbox right now
FINALLY! lol Got it working
I uploaded the update file, and it should be in your cache. Stock recovery can install from the sd card as well. So if you lost it for some reason I uploaded it a few posts above
Click to expand...
Click to collapse
I'm happy to report that I can still read the external sd card
what tar did you odin with?
lawmangrant said:
what tar did you odin with?
Click to expand...
Click to collapse
4.3 STOCK ROM
http://www.androidfilehost.com/?fid=23329332407569938
SPH-L720T 4.4.2 OTA
https://www.dropbox.com/s/v1zh46uku...86de.USER_L720T_SPT_MK5_to_NAF_Update_FWD.zip
rocmat1 said:
4.3 STOCK ROM
http://www.androidfilehost.com/?fid=23329332407569938
SPH-L720T 4.4.2 OTA
https://www.dropbox.com/s/v1zh46uku...86de.USER_L720T_SPT_MK5_to_NAF_Update_FWD.zip
Click to expand...
Click to collapse
OK...I got the 4.4.2 file and working on the 4.3 stock.
For ODIN, do I just connect and select the PDA opton? That's what I am reading.
lawmangrant said:
OK...I got the 4.4.2 file and working on the 4.3 stock.
For ODIN, do I just connect and select the PDA opton? That's what I am reading.
Click to expand...
Click to collapse
yes. thats all you need to do, and then select your tar file
I have a Moto X Developer Edition rooted on Verizon with TWRP 2.6.3.1 and stock Android 4.4 on it. I have been trying to upgrade to 4.4.2 without doing the OTA, and without having to reflash TWRP.
So far, I have been unsuccessful.
I have tried Blur_Version.140.45.5.ghost_verizon.Verizon.en.US.zip (approximate file size 150MB) from multiple sources as all the posts I read keep saying that is what works. I have also tried a ~650MB version I found somewhere. In addition, I tried the upgrade located here: sbf.droid-developers.org/phone.php?device=0 which is called VZW_XT1060_4.4.2-KXA20.16-1.25.2_CFC_1FF.xml.zip (It's the 4.4.2 upgrade listed under Verizon US).
All of these fail. In TWRP, about 2-3 steps after it verified md5, it simply says "Failed" with no explanation as to why.
Here is my question:
How can I upgrade to 4.4.2 without a data wipe, and without having to reflash TWRP?
I have no interest in going to a ROM, I want to stay stock, and if I must, I will reflash the recovery if I have to, but I *really* don't want to.
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
tcrews said:
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
Click to expand...
Click to collapse
I was hoping to avoid that (Yep, I really am that lazy...) but that's what I was going to do tonight if I couldn't get my hands on a .zip to flash.
Ironically, I bought the Dev Edition specifically so things like this would be easy.
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
tcrews said:
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
Click to expand...
Click to collapse
Oh, that last bit is good to know! Well, I think even if it did remove root, getting it back is easy on the DE.
I think you're right though, I probably won't install TWRP again, I specifically got the Moto X because I was tired of messing around with stuff when I all I want is a rooted, stock Android experience.
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Taegost said:
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Click to expand...
Click to collapse
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
kj2112 said:
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
Click to expand...
Click to collapse
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Taegost said:
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Click to expand...
Click to collapse
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
kj2112 said:
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
Click to expand...
Click to collapse
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Taegost said:
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Click to expand...
Click to collapse
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
kj2112 said:
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
Click to expand...
Click to collapse
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Taegost said:
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Click to expand...
Click to collapse
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
kj2112 said:
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
Click to expand...
Click to collapse
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
Taegost said:
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
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Click to collapse
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
if using fastboot/mfastboot, I would still erase cache, as it doesn't touch your data/apps/config.
Another tip, use this mfastboot -> http://mark.cdmaforums.com/X-STUFF/Mfastboot-4.4.zip
or you can use RSDlite to flash the SBF, but there is a corresponding line for "erase data"
Two helpful links that will help explain what you saw...
Taking the OTA -> http://mark.cdmaforums.com/MotoX-OTA.html
various ways to Return to stock -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html
kj2112 said:
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
Click to expand...
Click to collapse
Alrighty, well I was able to successfully flash to 4.4.2 using the Fastboot instructions. Flashed TWRP afterwards and got root right back. Now that I know, this won't be a trial in the future (fingers crossed!)
Thanks for your help and patience
I'm gonna just cut to the chase here, I've already looked at the forums and searched and all that.
Phone has been fine for about 3 weeks, since I got it, and all of a sudden it froze up on me and gave me the error "Process System Isn't responding" and of course with the 'wait' and 'ok' options. Phone does work fine except for the active display will not work and every time I unlock the phone it tells me that it crashed. I get random app crashes at random times as well. And my wifi is stuck in a permanent 'turning wifi on...' phase so I'm forced to use my 4g. I have tried all the suggestions that are possbile for the model of the Moto X that I have but nothing will work. Multiple factory resets, cahce wipes, everything. I've even tried flashing a stock rom to the phone via fastboot, didn't think it would work as I am on 4.4.2 AT&T version of the Moto X, and of course it didn't. Has anyone had the same problem, or found a workaround that actually works?
Well....it seems you're only option is flashing the 4.4.2 files for your phone. And if they aren't available....you probably have to play the waiting game unfortunately.
Are you rooted?? I would say if you're rooted, xposed or something that has changed system files is the culprit. But if you're not rooted....then who knows.
Good luck!!
P.s. never try to downgrade. You're lucky you got an error.....cause sometimes you get a brick.
---------- Post added at 07:00 PM ---------- Previous post was at 06:58 PM ----------
I thought at&t files were out now?????
kj2112 said:
Well....it seems you're only option is flashing the 4.4.2 files for your phone. And if they aren't available....you probably have to play the waiting game unfortunately.
Are you rooted?? I would say if you're rooted, xposed or something that has changed system files is the culprit. But if you're not rooted....then who knows.
Good luck!!
P.s. never try to downgrade. You're lucky you got an error.....cause sometimes you get a brick.
Click to expand...
Click to collapse
Not rooted, everything is completely stock, I did try flashing the 4.4.2 files to my phone, but can't get system.img to write, tried just flashing the update as a zip but wouldn't work because of something like the update-version wasnt found in the zip file... If only I had root, this would be a lot easier...
Edit: Would you be able to point me to the AT&T files? I did find firmware but that won't flash for some reason.
xVesica said:
Not rooted, everything is completely stock, I did try flashing the 4.4.2 files to my phone, but can't get system.img to write, tried just flashing the update as a zip but wouldn't work because of something like the update-version wasnt found in the zip file... If only I had root, this would be a lot easier...
Edit: Would you be able to point me to the AT&T files? I did find firmware but that won't flash for some reason.
Click to expand...
Click to collapse
I'm not sure where to get at&t files...there's a site that has them all...but I can't think of it.
And this guide has a return to stock section. Make sure you did it right. You do need to use mfastboot. Fastboot won't work on the bigger files.
http://forum.xda-developers.com/showthread.php?t=2558785
kj2112 said:
I'm not sure where to get at&t files...there's a site that has them all...but I can't think of it.
And this guide has a return to stock section. Make sure you did it right. You do need to use mfastboot. Fastboot won't work on the bigger files.
http://forum.xda-developers.com/showthread.php?t=2558785
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Click to collapse
Thanks for all the help, hopefully everything works.
Edit: Used the toolkit to flash the 4.4.2 update. I guess it just didn't like the way I was trying to do it before. Everything works again though, and hopefully it stays that way.
Now I get to go through the process of restoring all of my files.
Hello! I have a moto x4 bought on CLARO (brazilian) carrier that comes with their official ROM (with non uninstallable apps, etc). It's the XT1900-6 model, with Android 8.0 Oreo installed. Thing is, the moto x4 was updated to Android 9 Pie, the retail devices have started receiving through OTA over a year ago. But as mine is carrier branded, it depends on them to release the updates (motorola gives to them and they do whatever they want, modify and release or do nothing) and they haven't lanuched the update. So I am tired of waiting and want to know if I can just "unbrand" my phone by installing an official retail firmware to receive the update (or just install the Android 9 firmware directly). Can I just get the retail firmware from lolinet and flash it following a guide? Or this is not possible at all?
I think the problem would be in getting the non-Brazilian ROM to access Claro, or whatever carrier you are using down there. But I don't know.
KrisM22 said:
I think the problem would be in getting the non-Brazilian ROM to access Claro, or whatever carrier you are using down there. But I don't know.
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Click to collapse
But the ROM would still be brazilian. Check out this firmware on lolinet.com on /firmware/moto/payton/official/RETBR/XT1900-6_PAYTON_RETBR_9.0_PPWS29.69-26-6_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip (As a new user, I cannot post links yet)
Ah, okay, I understand your question. But of course not having tried it I don't know the answer. Have you tried lmsa (see my sig) to see what if anything it offers you?
KrisM22 said:
Ah, okay, I understand your question. But of course not having tried it I don't know the answer. Have you tried lmsa (see my sig) to see what if anything it offers you?
Click to expand...
Click to collapse
I have not, but I tried to check it out right now, your link is giving 404 not found error.
LOL yes, I screwed up. Thanks. Try it now.
---------- Post added at 10:22 PM ---------- Previous post was at 09:51 PM ----------
I realized another possible prob - the ROM you have on there now is a (maybe) custom ROM made by Claro. Therefore some other ROM like the one you suggested, might not connect to Claro. Dunno...
KrisM22 said:
LOL yes, I screwed up. Thanks. Try it now.
---------- Post added at 10:22 PM ---------- Previous post was at 09:51 PM ----------
I realized another possible prob - the ROM you have on there now is a (maybe) custom ROM made by Claro. Therefore some other ROM like the one you suggested, might not connect to Claro. Dunno...
Click to expand...
Click to collapse
Yes, I think that is the case. But the model is exactly the same as retail, I can't think of why a retail ROM wouldn't work. I think it would be like I had bought the phone in some random store and put a Claro sim card on it, it would work.
Okay, I tried LMSA, it says my ROM version is up to date. But this is expected, as it would check for updates in the Claro channel, which has none. I want to change to retail ROM so it would check for updates in retail channel.
Back in the day, even before Android, I did something like this with an old Nokia phone. Phones used to differ the model number not only by region, but also by carrier. I don't remember the procedure exactly, but I flashed a retail number over the carrier number and used a Nokia support software like the LMSA and it recognised the phone as retail. It had an update to be installed, so I did and the phone "turned" into retail version. Of course none of this applies for modern smartphones, but I think it may be possible to do something similar.
I hear you. Not having the Claro ROM to flash back if it doesn't work, you would be simply taking a chance. And if the new ROM won't connect to Claro, you're stuck. I realize the big reason I am being so cautious here is that in my reading I had recently encountered a Claro phone that now wouldn't work, but of course I forget where I read that and what was done to the phone - maybe a custom ROM? I'll do a search and see if I find it again. Nope, nothing in X4, so I don't know where I saw it.
EDIT: no, I find nothing. it was something about (I think) they were on a custom ROM and it would connect to Claro only and very slowly, or something like that.
EDIT2: I'm advising you not to flash unless you have a clear way back.
You're right, you're being cautious. This is exactly why I registered in the forum in the first place, so I could discuss the matter with people more experienced before I do anything stupid, maybe even found someone who had already done what I'm trying to do. I appreciate your help.
ivooc28 said:
You're right, you're being cautious. This is exactly why I registered in the forum in the first place, so I could discuss the matter with people more experienced before I do anything stupid, maybe even found someone who had already done what I'm trying to do. I appreciate your help.
Click to expand...
Click to collapse
You're welcome! Yeah, caution is something too many folks don't have enough of and wind up with bricked phones. And even used, they're not cheap. Keep searching!!!
I will keep searching! Isn't there a way to just extract the current firmware I'm running to use as a backup?
Theoretically, maybe, but I wouldn't want to trust it(see modems comment below). You could
fastboot boot twrp.img
to temporarily get twrp and then boot to it, and then use it to do a backup, but you must make sure that you back it up to your SDcard since internal storage is often wiped during a flash. Then, theoretically if your new ROM doesn't work you could
fastboot boot twrp.img
back into twrp and restore that backup, but, again, I wouldn't want to trust it. I have used that to back up stock when flashing custom ROMs in the past, but I always had, and often used, RSDlite to flash a stock ROM to get me out of trouble. I believe RSDlite will work on an 8.x ROM on the X4 (I haven't tried it) but I know it will not recognize my phone at all now that it is at 9.0 RSDlite needs to be updated and I have no idea who is running that these days. One question I would have over the above is the particular modems being flashed - are they different in your Claro ROM, and if so, i do not believe they are backed up/replaced if you do a TWRP backup or restore.
"Okay, I tried LMSA, it says my ROM version is up to date."
Does it offer to download that ROM? If so, click the little down arrow and download it and see if you can access that and see if it looks like something that could be saved and flashed later. When I tried it a few days ago it looked like it was offering to download the same thing I had on. If so, that might give you a copy of the ROM you're on that you could flash to get back if need be - IF YOU CAN TRUST IT.
Nite. I'll check in tomorrow PM.
EDIT: of course I don't know if you can go from a partial Treble 9.0 back to a regular 8.x ... even if you have the stock ROM.
KrisM22 said:
Theoretically, maybe, but I wouldn't want to trust it(see modems comment below). You could
fastboot boot twrp.img
to temporarily get twrp and then boot to it, and then use it to do a backup, but you must make sure that you back it up to your SDcard since internal storage is often wiped during a flash. Then, theoretically if your new ROM doesn't work you could
fastboot boot twrp.img
back into twrp and restore that backup, but, again, I wouldn't want to trust it. I have used that to back up stock when flashing custom ROMs in the past, but I always had, and often used, RSDlite to flash a stock ROM to get me out of trouble. I believe RSDlite will work on an 8.x ROM on the X4 (I haven't tried it) but I know it will not recognize my phone at all now that it is at 9.0 RSDlite needs to be updated and I have no idea who is running that these days. One question I would have over the above is the particular modems being flashed - are they different in your Claro ROM, and if so, i do not believe they are backed up/replaced if you do a TWRP backup or restore.
Click to expand...
Click to collapse
You're saying that if the upgrade fails, then I would need to downgrade back to 8.x and that could be a problem, I see.
About the modems being flashed, I don't know if I understand it right. I believe the modems are the same here, regardless if I bought in Claro or retail. What I'm saying is, usually here in Brazil, if you buy a retail or carrier phone, either way you can put any (Brazil) sim card and the carrier would work. Of course that if a phone doesn't support specific LTE frequency bands by hardware, then it wouldn't work, but then it wouldn't matter if it is retail or carrier.
lmsa apparently doesn't give me option to download firmware, or maybe I didn't check it out properly.
ivooc28 said:
You're saying that if the upgrade fails, then I would need to downgrade back to 8.x and that could be a problem, I see.
About the modems being flashed, I don't know if I understand it right. I believe the modems are the same here, regardless if I bought in Claro or retail. What I'm saying is, usually here in Brazil, if you buy a retail or carrier phone, either way you can put any (Brazil) sim card and the carrier would work. Of course that if a phone doesn't support specific LTE frequency bands by hardware, then it wouldn't work, but then it wouldn't matter if it is retail or carrier.
lmsa apparently doesn't give me option to download firmware, or maybe I didn't check it out properly.
Click to expand...
Click to collapse
a) yes, might be a prob. Don't know.
b) if you know that then you can flash any Br ROM you want and connect to any carrier with it.
c) in lmsa, click flash (top tabs), then "go rescue". A box with fill-in-the-blanks pops up: fill in:
moto phone, moto X 4th gen, XT1900-6 (I believe it was in your case)
Hopefully some lines will appear and there will be a little down arrow thing on the right side saying download.
Click that and download the ROM. Once it is downloaded (DO NOT click rescue as that will wipe your phone), but go looking on your PC and see if you can find where it stored that download and grab/save it for yourself for possible future . I suspect it will be in c/users/<name>/local/motorola/"rom name" or something like that, not necessarily in local. It gives you part of the name so you could search your c:/ for some of that name to try to find it.
I wish I could be more specific as to its location but when I tried it with my phone this morning it said "This device is not supported" - I suspect that is because I just took the Nov 1 sec patch and there is no ROM out yet for it (lolinet doesn't have it yet - probably take another 2 or 3 weeks)(pretty lame imho, but it is what it is.
As to b) above if there are really that many folks using different carriers down there it seems that someone should know the answer to your question. Different website maybe, or post blatant "any one from Brazil here?" subject line in x4 , or search xda for Brazil. someone's gotta know! I don't believe LenAsh will swat you for a post like that if you link to this post and make clear your problem. A piece of the problem may be that the xda x4 forum seems very quiet . There may be 80 folks looking in but few are talking. Or, simply no experience in the matter and not wanting to encourage you to do something that will render your phone useless...