Screen glitching, possibly due to phone rotation - Nexus 6 Q&A, Help & Troubleshooting

Hey everyone,
On very rare occasions I get a screen glitch where I see part of one screen, and part of another. This has happened in 3rd party apps, and in Android Lollipop settings so far (when I was looking at developer options). Picture attached to this post because I can do outside links yet.
I can clear the glitch by locking the device with the power button and unlocking it again. The screen is otherwise unresponsive until I do this.
Has anybody else seen this? I'm currently rooted and using the no force encryption boot.img. Stock ROM.
EDIT: Trying to recreate the bug so far but I can't seem to. I even try going back/forward on apps while rotating.
EDIT 2: DPI is at stock 560.

I just received my n6 and experienced this too. Did you ever find a solution?

The half screen issue is a known issue with the GPU. Some of the devices that were manufactured up till January have had defective GPU's. Call moto and you may qualify for a RMA.

There's already a long thread regarding this issue
Sent from my Nexus 6 using XDA Free mobile app

Related

Charging Bug - any resolution?

Not sure if I've seen this problem reported on this forum or another place... but I find with Droid 4 there appears to be some kind of charging bug which affects the txt display of the phone while it is plugged in. I am rooted, I used to think this was a TB bug, since I run backups when my phone charges, but I don't think so anymore since I turned off TB and it still happens randomly.
Might be related to cpu power management? I don't know... any suggestions? Anybody else experiencing the same issue?
Here is what happens, after charging, I turn on the phone display and it shows white block rectangles where my icons on my homescreen should be. Once I swipe away to a different homescreen page, the text becomes gibberish. The bug only affects homescreen now that I think about it....
I can take a screenshot next time, or if anybody is experiencing the issue please post.
Sent from my XT894 running ICS
Haven't had any problems like this. Screen shot would be nice. Have you tried a factory reset or 3rd party ROM?
podspi said:
Haven't had any problems like this. Screen shot would be nice. Have you tried a factory reset or 3rd party ROM?
Click to expand...
Click to collapse
I haven't tried 3rd party ROMs I like to stick close to stock, but this has been an ongoing issue since I loaded up the first ICS leak on the phone. I think it might be a 3rd party software issue but can't pinpoint it. I'll take a screenshot next time, thanks for the response.

GPS Continuously Loses Lock

I had 2 VZW Moto Xs and they rocked. About 10 days ago I switched to TMO Moto Xs and the GPS loses lock on both of them. Much like the first set, they get lock very quickly, but both the TMO units acted strangely during nav and when I installed GPS Status I see that the GPS gets lock, the coordinates are displayed, then about 10 sec later it searches for lock again, the coordinates aren't returned, and then it relocks.
This causes a real usability issue when it comes to navigation. If it was one of these I'd think I had a dud, but the VZW units worked fine and the TMO units both have this bug.
Has anyone seen similar issues?
Sent from my XT1053 using xda app-developers app
I use gps daily and i've only come across an issue with it 2x when i went to New York City. basically, it was putting my location all over the map, as if it couldnt find me. Im guessing the high rise buildings had something to do with it.
as far as gps losing lock, I have notice that as well. I never toggle it off and yet I have to turn it maybe once/twice a month
The lock problem I have is pretty continuous, and restarting doesn't seem to help. Wondering I'd there was a bad run somehow.
Sent from my XT1053 using xda app-developers app
I also encountered this issue.
I reset the phone and it went back normal; however, it occasionally still acts weird. I'm on tmobile as well.
Hope someone can figure this out
Sent from my XT1053 using xda app-developers app
For those of you seeing this issue, when it pops up, go into settings > location and see if you see LocationServices listed twice... One with a size of 120k, and the other 136k.
Solutions Etcetera said:
For those of you seeing this issue, when it pops up, go into settings > location and see if you see LocationServices listed twice... One with a size of 120k, and the other 136k.
Click to expand...
Click to collapse
As a matter of fact I do see this. Any idea what might be going on?
Sent from my XT1053 using xda app-developers app
Not yet... but it seems out of place.
My history with GPS "not quite working" was about it being extremely hit and miss about detecting me driving. When this would happen, I'd notice problems with Maps as well.
After a factory reset, it all worked fine. But as soon as I reinstalled Yelp, the issue returned. I'm not certain that yelp is the culprit as in hindsight, I really didn't confirm proper operation after the reset for a long enough period of time given the intermittent nature of the problem.
Next step is to try and determine if two of these same processes is normal, and if not, which one doesn't belong, and where it's coming from. There is a thread in the Moto forums I started. One person there who sees only one occurrence of the process stated his is 120k in size. One of my posts also has a list of all my third party apps that use location services. It would be helpful to know which apps are in common with folks having this issue. The thread is at:
https://forums.motorola.com/posts/8a2bf78f04?page=1
monorailmedic said:
I had 2 VZW Moto Xs and they rocked. About 10 days ago I switched to TMO Moto Xs and the GPS loses lock on both of them. Much like the first set, they get lock very quickly, but both the TMO units acted strangely during nav and when I installed GPS Status I see that the GPS gets lock, the coordinates are displayed, then about 10 sec later it searches for lock again, the coordinates aren't returned, and then it relocks.
This causes a real usability issue when it comes to navigation. If it was one of these I'd think I had a dud, but the VZW units worked fine and the TMO units both have this bug.
Has anyone seen similar issues?
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
So you are saying this can be software issue? I have a T-Mobile Moto X and I use the phone mostly for Navigation and this is driving me crazy. I am thinking that my phone is defective and been on the phone for 30+ min trying to get support.
I have the same issue
Sent from my XT1053 using Tapatalk
Solutions Etcetera said:
Not yet... but it seems out of place.
My history with GPS "not quite working" was about it being extremely hit and miss about detecting me driving. When this would happen, I'd notice problems with Maps as well.
After a factory reset, it all worked fine. But as soon as I reinstalled Yelp, the issue returned. I'm not certain that yelp is the culprit as in hindsight, I really didn't confirm proper operation after the reset for a long enough period of time given the intermittent nature of the problem.
Next step is to try and determine if two of these same processes is normal, and if not, which one doesn't belong, and where it's coming from. There is a thread in the Moto forums I started. One person there who sees only one occurrence of the process stated his is 120k in size. One of my posts also has a list of all my third party apps that use location services. It would be helpful to know which apps are in common with folks having this issue. The thread is at:
https://forums.motorola.com/posts/8a2bf78f04?page=1
Click to expand...
Click to collapse
I went ahead and posted my situation to https://forums.motorola.com/posts/8a2bf78f04?commentId=755612#755612. There are no apps in common with all three devices (yours, mine, my wife's). The quest continues.
I must add that I also had this problem on my previous phones, Note 2 and Galaxy Mega 6.3. The problem started around the past summer.
Sent from my XT1053 using Tapatalk 2
I confirm that I force stop the 120 k location service file, and the problem is gone. Need to do that again after a reset though.
Sent from my XT1053 using Tapatalk 2
x2h said:
I confirm that I force stop the 120 k location service file, and the problem is gone. Need to do that again after a reset though.
Click to expand...
Click to collapse
When you say 'reset', do you mean reset or just rebooting your phone?
BTW, I have no LocationServices on my Nexus 4, so these seem to be Moto's binaries, which makes sense.
Would appreciate you keeping us posted if this continues to address the issue and causes no additional problems.
Solutions Etcetera said:
When you say 'reset', do you mean reset or just rebooting your phone?
BTW, I have no LocationServices on my Nexus 4, so these seem to be Moto's binaries, which makes sense.
Would appreciate you keeping us posted if this continues to address the issue and causes no additional problems.
Click to expand...
Click to collapse
I mean rebooting the phone. I use Waze everyday for commuting. I will report back if this fix doesn't work.
In terms of side effects, I have not seen any yet.
Sent from my XT1053 using Tapatalk 2
I see both, and if I stop one, I get no better GPS lock.
I've been getting g terrible GPS lock recently and also posted a thread.
Driving me nuts.
Sent from my XT1060 using XDA Premium 4 mobile app
monorailmedic said:
I went ahead and posted my situation to ... There are no apps in common with all three devices (yours, mine, my wife's). The quest continues.
Click to expand...
Click to collapse
I have the same problem. XT1053 on T-Mobile constantly loses GPS signal while driving. Happens in wide open areas with no buildings. I have tried wiping the device and not installing any additional apps and have the same results. I can be sitting at a traffic light have GPS signal, lose it for a few seconds then get it back without having moved.
Here is a poorly shot video of this happening. I will try and get something more clear tomorrow.
http://www.youtube.com/watch?v=N5MeEVS1DW0
Sent from my XT1053 using xda app-developers app
I returned my phone for this issue yesterday. I had navigation issues along with the drive assist problem. While driving maps world just stop. If I was at a turn and turned left the map would stay stuck at the turn long after I turned. It eventually would catch up. Loosing and gaining lock would perfectly explain this.
Update: I got a replacement phone. The new phone has the same problems. May be a bit worse.
Sent from my XT1053 using Tapatalk
Been chasing this one for a while and still think this isn't hardware related (lots of Nexus 5 users seeing this on KK as well).
My latest theory, which I have yet to disprove, is that the GPS data downloaded from some cell towers (this is the A in AGPS) is either wrong, or is somehow getting corrupted.
When this happens to me, turning on airplane mode immediately restores a quick and persistent lock. And using GPS Status to reset/erase the AGPS data returns normal operation... for a while.
It's like the initial fix info is fighting with the actual GPS readings. As soon as you turn off the cell towers, or clear the data they are providing, all is well.
I am in T-Mobile fringe area and see it fairly often. So far it has always cleared up by trying the above.
This is am interesting theory. I will check it out a bit. Most interesting is the idea that the agps data structure may be slightly different for kitkat v ICS, and that it may also be different for TMO. The main idea supporting this (though purely anecdotal) is that it does happen on both my tmo Xs but neither of my VZW Xs.
Sent from my XT1053 using xda app-developers app

Problem with screen or App

I been trying to figure out if the app is glitchy or the phone is having intermittent problems. I was able to screen capture what I saw. So If anyone can advise anything that be great before I consider making a repair request from Motorola.
Thank You.
Can't tell if we don't know what app you were using or what you were doing when it happened.
If the entire screen was unresponsive and fuzzy I'd say hardware but if it's just the background and not the call notification I'd guess software. Factory reset.
Well when I first got the phone, the bottom navigation bar would flicker while scrolling in chrome browser. Now I get weird distortion on the eBay app. It seems intermittent.
I am sure this is a software bug. I have seen it a few times on 5.0 I never seen this on 4.4.4
Anyhow if it were the screen you wouldn't have been able to capture it on a screen shot
shamelin73 said:
I am sure this is a software bug. I have seen it a few times on 5.0 I never seen this on 4.4.4
Anyhow if it were the screen you wouldn't have been able to capture it on a screen shot
Click to expand...
Click to collapse
Didn't think about this. He's right. If the screen was the problem the screenshot would look fine.
Good point. Perhaps it is the lollipop bug. That's good to know. Can't wait till 5.1 comes out then . Thank you guys for your replies.
I don't know... I had same problem with one app.. Just one app.. It's a wallpaper app.. Getting rid of the app solved me the problems.. :beer:
Sent from my XT1092 using XDA Free mobile app

(Q) Wi-Fi switches off automatically when screen turns off

So I'm on 5.1 stock and this is really annoying me now. Wi-Fi switches off randomly when screen is off. Wi-Fi always on is checked. Any suggestions?
Sent from my XT1095 using XDA Free mobile app
Is the battery saver option turned on? If so is it starting up to save your battery and killing wifi?
I'm also having this problem. My wifi is configured to aways on, I'm not using any battery saver and even initialized my device in security mode, but the problem continued, so it is not a 3rd party program problem. I even posted on official Motorola forums (and on a lot forums through the internet), but no one could help. I guess it is a bug on 5.1 because I didn't have this problem on 5.0.
I installed a program to solve this problem, but it needs to keep running:
https://play.google.com/store/apps/details?id=com.roamingsoft.manager
Use the wifi repair option. This is the only way that I find to solve this problem. I hope they fix it on the next version.
Sorry for my english.
muiriddin said:
Is the battery saver option turned on? If so is it starting up to save your battery and killing wifi?
Click to expand...
Click to collapse
Nope. No battery saver mode.
Sent from my XT1095 using XDA Free mobile app
pulley06 said:
Nope. No battery saver mode.
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
I tried a few things to investigate this and without root on my device I'm potentially unable to get to logs that we could then compare. So since that approach didn't work, I have some environmental questions. Does the problem occur when you are carrying the phone in your pocket, or when it sits on a table unused for a period of time (or both). I'm trying to eliminate shaking causing the issue. You also mention that it happens with the screen off are you sure that it only occurs in that situation (that is a strange detail).
I can confirm this. It is as if the Wifi Always On setting did not work. When screen sleeps, 3G/LTE kicks in. When you wake the phone up, it'll go from 3G/LTE to Wifi. This has indeed arrived with 5.1, as 5.0 did not have the issue.
muiriddin said:
I tried a few things to investigate this and without root on my device I'm potentially unable to get to logs that we could then compare. So since that approach didn't work, I have some environmental questions. Does the problem occur when you are carrying the phone in your pocket, or when it sits on a table unused for a period of time (or both). I'm trying to eliminate shaking causing the issue. You also mention that it happens with the screen off are you sure that it only occurs in that situation (that is a strange detail).
Click to expand...
Click to collapse
Yeah it only occurs when the screen is off. The minute I switch on the screen I can see that it goes from mobile data to Wi-Fi even if Wi-Fi is on. Also, it is irrespective of where my phone is pocket or on a table top.
Sent from my XT1095 using XDA Free mobile app
I have a XT1094 (Moto X 2014) and have not noticed this. Based upon a post above you have the XT1095. We have the same Android version, just a different carrier version of the hardware. It sounds like when your device is going into one of the lower power states (the screen going off etc), the wireless is erroneously included in that transition. On my tablet I had a similar issue in that going to a lower power state would kill the sdcard which would then not properly reconnect when coming out of that lower power mode. If you prevented the tablet from going into that lower power state, the sdcard problem would not occur. Unfortunately the side effect was worse battery life in that case.
Do you have root on the device? If you do you might be able to do do a test similar to what I did on the tablet, however it would only prove the theory not solve the problem since worse battery life is an ugly trade off for a phone and the only way to actually change the sleep state transitions was to build a modified kernel that changed the sleep state itself (for my LG tablet one of the developers solved the issue and I just used the custom kernel provided)
Info on the "Sleep State" C-State is here https://plus.google.com/+PaulReioux/posts/9R8fjQdHDXD
For the tablet I had to disable the C3 (power collapse) sleep state, my post over there: http://forum.xda-developers.com/showpost.php?p=57719782&postcount=138
No idea if this will help...
I have an XT1095 stock 5.1 un-rooted, and I do not have this issue. I remember reading a similar thread here when 5.0 came out, so this is not a problem specific to 5.1. I don't know what is causing it, but it is clearly not a universal problem.
muiriddin said:
I have a XT1094 (Moto X 2014) and have not noticed this. Based upon a post above you have the XT1095. We have the same Android version, just a different carrier version of the hardware. It sounds like when your device is going into one of the lower power states (the screen going off etc), the wireless is erroneously included in that transition. On my tablet I had a similar issue in that going to a lower power state would kill the sdcard which would then not properly reconnect when coming out of that lower power mode. If you prevented the tablet from going into that lower power state, the sdcard problem would not occur. Unfortunately the side effect was worse battery life in that case.
Do you have root on the device? If you do you might be able to do do a test similar to what I did on the tablet, however it would only prove the theory not solve the problem since worse battery life is an ugly trade off for a phone and the only way to actually change the sleep state transitions was to build a modified kernel that changed the sleep state itself (for my LG tablet one of the developers solved the issue and I just used the custom kernel provided)
Info on the "Sleep State" C-State is here https://plus.google.com/+PaulReioux/posts/9R8fjQdHDXD
For the tablet I had to disable the C3 (power collapse) sleep state, my post over there: http://forum.xda-developers.com/showpost.php?p=57719782&postcount=138
No idea if this will help...
Click to expand...
Click to collapse
Don't have root. And have never rooted the device either. Somehow I'm just massively dissapointed with 5.1
Doesn't seem like a finished product at all. Battery life has plummeted from 3.5-4 hours sot easily to barely making it 3 hours
Sent from my XT1095 using XDA Free mobile app
Had this problem suddenly in 5.0 and continued in 5.1, the only fix was back to 4.4.4.
This has been posted before.
http://forum.xda-developers.com/mot...d-5-1-bugs-t3075232/post61724472#post61724472
http://forum.xda-developers.com/moto-x-2014/help/wifi-off-phone-idle-sleeping-t3053603
Here is the link to Motorola Forums that I've posted:
forums.motorola.com/posts/791e7e30c7
Hopefully this bug gets fixed in Android M.
Same problem that I'm getting. I'm sending mine back to Motorola and you guys can try that too to see if they can fix it. Apparently there's a speical dedicated team working on Moto X faults in Germany.
Anybody have any news?
Is there a way to fix this problem without going back to 4.4.4?

LG better fixes these issues in the Marshmallow build, or I am saying godbye to LG...

Touchscreen Issue: This thing has been persistent from the very beginning. After struggling for months, it has been mostly fixed with the last update. But double tap to wake is still a 50/50 chance, most of the time it's 4 taps to wake.
WiFi Issue: I have come across may complaint across internet about wifi issue for LG G4, ppl suggested several solutions but none really worked. Wifi connection suddenly drops, and also takes a considerable amount of time when waking up from sleep. It gets very annoying when I am on a voip or hangout call.
No it's not my router or my phone. Because it's the same on my home and work network, where other devices just work fine. Also I don't have any of those issues on CM12.1 rom. CM is quite nice on LG G4 but having to be using it on CM is not an option, as I lose the camera.
Besides I didn't pay the money to purchase a flagship device to use it on a different rom.
So, that's it. LG better fixes it on the Marshmallow, otherwise Good Bye LG.
Update: The WiFi is much better since I uninstalled Xposed. I am guessing that some xposed module had something to do with it. Can anybody confirm?
No change in the double tap to unlock though. Funny thing is that it works perfectly with CM.
Sorry to hear you are still having issues with your device. My only issue is the double tap to wake/sleep, but its something that I can live with. I never had an issue with wifi on any network, work/home/neighbors, ever.
Have you tried any of the roms supplied by our great devs or are you on stock?
esjames said:
Sorry to hear you are still having issues with your device. My only issue is the double tap to wake/sleep, but its something that I can live with. I never had an issue with wifi on any network, work/home/neighbors, ever.
Have you tried any of the roms supplied by our great devs or are you on stock?
Click to expand...
Click to collapse
I tried stock rooted debloated, also stock-based xtreme rom. Always having these issues.
Hmm..... Thats weird, My G4 has been runing good since I first purchased it in september..... Guess I got lucky.
I feel the ops pain, because I've had the WiFi issues a few times, and the tap to wake is 50/50 at best. I'm also growing tired of waiting for updates from LG or Tmo.
The poor 5GHz wifi support kills me. Only device in the household that has that issue. Other than that, though, I've been pretty happy with the G4.
I purchased my G4 a month ago and don't have those issues. Double tap works fine and my phone uses 5g WiFi at home. I wish you luck op.
As far as the WiFi is concerned, I have the same problem. Using WiFI Analyzer, I can see that all available wireless networks near me drop to 0 every minute or so, and then start back up. My wife also has a G4, and her device does not do that. I'm wondering if there was either a bad batch of WiFi radio chips, or poor connections to the mainboard for a group of these.
I think the tap to wake issue is because of that other stupid "feature" that I'm sure not a single person uses.
You know the one where when the screen is off, you swipe down from the top of the screen and it shows the clock? My phone often mistakes my taps to wake as swipes and tries to activate that instead (I can tell because the notification led comes on when that is activated).
Is there any way to turn that thing off? It is completely useless. It would be one thing if it showed the notifications but no it just shows the clock
aptalca said:
I think the tap to wake issue is because of that other stupid "feature" that I'm sure not a single person uses.
You know the one where when the screen is off, you swipe down from the top of the screen and it shows the clock? My phone often mistakes my taps to wake as swipes and tries to activate that instead (I can tell because the notification led comes on when that is activated).
Is there any way to turn that thing off? It is completely useless. It would be one thing if it showed the notifications but no it just shows the clock
Click to expand...
Click to collapse
I agree with you on... that is probably the case. A completely useless feature, which also doesn't work half the time.
suhridkhan said:
Touchscreen Issue: This thing has been persistent from the very beginning. After struggling for months, it has been mostly fixed with the last update. But double tap to wake is still a 50/50 chance, most of the time it's 4 taps to wake.
WiFi Issue: I have come across may complaint across internet about wifi issue for LG G4, ppl suggested several solutions but none really worked. Wifi connection suddenly drops, and also takes a considerable amount of time when waking up from sleep. It gets very annoying when I am on a voip or hangout call.
No it's not my router or my phone. Because it's the same on my home and work network, where other devices just work fine. Also I don't have any of those issues on CM12.1 rom. CM is quite nice on LG G4 but having to be using it on CM is not an option, as I lose the camera.
Besides I didn't pay the money to purchase a flagship device to use it on a different rom.
So, that's it. LG better fixes it on the Marshmallow, otherwise Good Bye LG.
Click to expand...
Click to collapse
Not sure if you seen in the g4 dev section there is a flashable zip for a camera now. I'll never go back stock.
It's your phone... Those problems don't exist for everyone.
Sent from my LG-H811 using Tapatalk
Video recording not working after rooting.
Someone help please! I after rooting my LG G4 h811. My video recording stopped working. My snapchat videos will also not load. I what is the problem and what is can I do to fix this?
Crispy0707 said:
Someone help please! I after rooting my LG G4 h811. My video recording stopped working. My snapchat videos will also not load. I what is the problem and what is can I do to fix this?
Click to expand...
Click to collapse
Did you just root, or are you using other apps that uses root access? Did you uninstall or delete any system app?
It's very unlikely that rooting would break the camera. Try unrooting.. Super Su has the option to unroot in its settings. If doesn't work you may have to do a factory reset.
suhridkhan said:
Did you just root, or are you using other apps that uses root access? Did you uninstall or delete any system app?
It's very unlikely that rooting would break the camera. Try unrooting.. Super Su has the option to unroot in its settings. If doesn't work you may have to do a factory reset.
Click to expand...
Click to collapse
I rooted and installed wtrp, the first app I opened was snapchat and I was not able to open video snaps or make my own. I thought it was the app being supervised and I didn't check the camera app recording. I later installed apps for root like xposed installer to obtain snapprefs, but the problem continued to appear. After the download of a few apps and mods for root. I downloaded instagram and I was still not able to record videos. Finally I opened the camera and it was the same problem. I unrooted my phone and the video recording is working. I will root again and only test the camera app after root and after each app and mod I added before. I did try the factory reset and no luck.
Crispy0707 said:
I rooted and installed wtrp, the first app I opened was snapchat and I was not able to open video snaps or make my own. I thought it was the app being supervised and I didn't check the camera app recording. I later installed apps for root like xposed installer to obtain snapprefs, but the problem continued to appear. After the download of a few apps and mods for root. I downloaded instagram and I was still not able to record videos. Finally I opened the camera and it was the same problem. I unrooted my phone and the video recording is working. I will root again and only test the camera app after root and after each app and mod I added before. I did try the factory reset and no luck.
Click to expand...
Click to collapse
Since you already got twrp up and running, I can try MicroMod777's stock rooted debloated rom.
Never had problems with my H811 even installed different ROMs from LP to MM and back. Never had hardware issues.
My only problem with the h811 is the stupid gps not shutting off and killing the battery, fixed by app ops
I'm stock everything and my notifications have basically just stopped working out of no where. I've tried every solution there is on the web to fix it except a factory reset - is this what it comes down to? Do I have to factory reset every few months just to keep the phone running normally? That's not really ideal.
partylikeaninjastar said:
It's your phone... Those problems don't exist for everyone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
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