Database Develop

[Q] Please Help. Stock phone stuck in boot loop.

My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.

allstarfung said:
My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.
Click to expand...
Click to collapse
Follow this guide - it should fix you up.

StormyNight said:
Follow this guide - it should fix you up.
Click to expand...
Click to collapse
unfortunately this doesn't apply to my situation because the phone has never been rooted

allstarfung said:
unfortunately this doesn't apply to my situation because the phone has never been rooted
Click to expand...
Click to collapse
Follow the instructions here then. Be warned though, this will wipe everything, including internal storage.

The Smith file is some file that HTC put into the ROM that expired in mid-August. Ever since then, the app shows as expired when you reboot. Nothing you can really do about it if you are not rooted, but HTC is supposedly working on a fix that they will push via OTA.
However, it shouldn't be causing the bootloops as far as I know. If a factory reset doesn't work, then running the RUU is most likely the way to go.

Note 5 stuck in loop while updating firmware at %24

Hi All,
Sorry if this is asked before. I have a new Note 5 unlocked. I turned it on yesterday and started using it. Late at night, its screen froze. I tried pressing Power+Volume_Down buttons to restart the phone. The phone restarted but the the screen was black. Only the notification light was on (blue).
In the morning, the light was still on and the phone was froze. I tried restarting it and I succeeded it. Then I realized the phone was very, I mean veeeery slow. By the time, a firmware update notification popped up. I believe it was Marsmallow update. I hit the yes button. The phone started the update and was stuck at %24. Then it restarted itself. The update process starts over and when it reaches %24, it starts over.
This happened before with my note 4 when I tried to root it. This phone is brand new and is not rooted. However, I transferred my Google profile but I did not select to download my previous apps. So, I don't think it is rooting issue but stucking at the same percentage makes me nervous.
I tried to get into recovery mode but the button combination does not work at all. So I can neither factory reset nor clear the cahe partition. When I press Volume_Down+Home+Power buttons, a custom rom download screen appears but Volume_Up+Home+Power buttons do not work at all. I cannot shut off the phone. It constantly restarts itself, starts the update, fails at %24 and starts the process over again.
What might be the problem? How can I fix this?
Regards

Hi,
Try flashing some stockfirmware via Odin (ideally something of the same android version i.e. lollipop/marshmallow). Once it's installed you should be able to access recovery from which I strongly recommend clearing your cache afterwards as you've already suggested. If you are not worried about loosing any data, then flash new firmware that is inclusive of BL/CP/CSC files too (each one has a category for such in Odin). With the latter, by all means flash marshmallow etc. :good:
Regards

Bad looking brick. Device stops and keeps restarting at recovery screen.

So... I found my old XT890 laying around in my house and i decided to pick it up to see if it works.
I turned it on and immediately appeared an OTA update, so i went there and downloaded it.
When i installed it, the phone restarted and is now looping on the recovery screen (Android system recovery <3e>). I tried factory resetting it, wiping every data to see if it solved anything, but it didn't work.
I can make it to the fastboot menu by using the volume keys, but no option actually seems to work, only "Switch console [NULL: null]" that changes to "Switch console [default: ttyMFD3]". Wondering if that does a thing.
I've tried some solutions from threads here, but none of them seem to work on my phone. RSD Lite looks like it cannot recognize anything, and drivers and "unbrickers" does not work on me too. (Am I doing something wrong?)
Is my phone recoverable? It's the second time I update a phone via OTA and it loops on the recovery menu.

Facing a similar issue, death by OTA update, did you find a solution?
dash-- said:
So... I found my old XT890 laying around in my house and i decided to pick it up to see if it works.
I turned it on and immediately appeared an OTA update, so i went there and downloaded it.
When i installed it, the phone restarted and is now looping.
Click to expand...
Click to collapse

please help a person who doesn't know much about ROMs, kernels, root and so on.

i'm in desperate need for guide please,
so i first off i had some questions (excuse my stupidity but i really couldn't find any answers around)
1) can an never-rooted android device's build number change or is it always the same? like with stock/official updates only?
2) my recovery mode (stock/system recovery) aborts every single installation file (official rom from the Asus website) without even opening the package, it's like i press 'install update from sd card' then as i press the zip file, it immediately says 'installation aborted' without even typing any other significations/steps, and the same happened for the kernals zip files too. so does that mean my recovery mode is corrupted or something is wrong with it?
3) i noticed some slight changes in my recovery since the last bootloop i had and had to use it back then, for example the dead android screen appearing after choosing the recovery mode, at first it used to say 'no command' under the dead android, but this time it doesn't say anything, just the dead android image only until i press power button and volume up to get the recovery options. so does that mean my firmware version changes since last time or my recovery is corrupted or it just means nothing?
4) is there aNYWAY to know my build number of a phone in bootloop (not rooted but bootloader unlocked)
so my initial problem is; i had my asus zenfone go zc500tg on march 2016. it was working so fine actually (using it like a default user not actually knowing anything about roms/flashing/recovery etc) until july of 2017 when i noticed my phone was a bit slow (out of the ordinary) and it used to get SO hot while using it normally and battery drained pretty faster than before, but i didn't know what to do tbh so i just kind of ignored something was off. but not long after these symptoms, the booting of my phone got slower and slower, until it reached its max by staying more than three hours just doing the 'optimizing apps' on the booting screen until it booted, so i thought it was a virus that would go away after a factory reset, and after the reset, it got worse, until it stopped booting and got into a bootloop. I panicked then because i didn't have the slightest idea what was happening until some internet searching guided me into the world of bootloops and custom roms and recovery. so i eventually managed to fix the bootloop and it worked fine for several months until it started to lag again and boot slowly and got the second bootloop, and that i fixed like the first one by installing the rom from the asus website then putting it on the sd card sand flashing it through recovery,
the third bootloop was quite the same, except that i did something additional in recovery mode, i pressed "backup user data" and that did a nandroid backup then i restored it smoothly after flashing the rom.
the fourth bootloop was a bit different, i as always downloaded the same firmware as the times before and flashed it and backed up user data too, but the odd thing that happened was me getting a message box that won't go away that said "unfortunately, the process com.android.phone has stopped" the phone worked but the sim cards weren't recognized and the message box was coming and going every second, so i noticed that the message box went away (nearly) when i got my sd card out, but still the phone app and the sim cards were corrupted,i thought the issue was from my sd card at first but i eventually, (coincidentally tbh) managed to fix it by doing the OTA update that was due, (that bootloop was fixed on the date of January 13th 2018)
then my phone was working so fine and everything was alright.
then shortly after (january 20th 2018) i was on whatsapp normally then suddenly ALL the things on my phone came crashing in front of me : TONS of endless message boxes saying things like "unfortunately, the process com.(any app on my phone) has stopped"
that i literally panicked and tears welled up in my eyes, so i rebooted the phone and while rebooting it did a (relatively quick) "optimizing apps" but as it booted everything was the dreaded same, all the apps crashing, then with the second rebooting was the current bootloop. i thought it was the same as before and just downloaded the usual zip file i use everytime but while flashing it (it did the same as mentioned in question 2 above) but it aborted instantly so i went and downloaded every rom there but it was the same so i went and tried the kernal zips too but always the same (i can't read my build number through the system recovery because it is like not fitting well in the screen si half the number isn't there that's why i asked question number 4)
so can anyone help me please? i'm in desperate need for help, i'm literally crying while typing this because i can't afford another phone and i'm so scared.

also is there a way to install custom recovery to not rooted device while in bootloop?
or if the system recovery was actually corrupted what do i do? :crying:

100% Bone Stock S5 Bootlooping

I do apologise if I give too much information; I try to be thorough in documenting my methods and include as much information as possible so we can maybe skip some of the "what does it do when you ..." and the "did you try this" questions.
So I have been reading through these forums for the past few hours... Earlier today a friend gave me her AT&T Galaxy S5 to try and fix. When I received it, it would boot straight into recovery. She was on version G900AUCS4DQD1. I can say for nearly 100% certain that this lady knows nothing about modding her devices, so I am absolutely confident that this problem doesn't stem from her attempting to root the 6.0.1 firmware she was on, install custom recovery, or anything anywhere close to that. She said she had taken it to an AT&T Store and they were unable to fix the device; although I'm sure all they did was do a factory reset through recovery and when that didn't work they just said "Well, it's broke, come buy a new device." Either way, the information in bootloader mode doesn't show anything outside of what it's supposed to ... Current Binary is Samsung Official, System Status is Official, Reactivation Lock is off, and most importantly the KNOX Warranty Void flag is showing 0x0.
As I said, when I got it, the phone would boot straight to recovery by only person the power button to turn it on; but download mode was accessible via the option in recovery and by holding Vol-Down + Home during boot. Attempting to boot into safe mode, holding Vol-Down during boot results in nothing different than if I don't hold Vol-Down... sometimes it boots all the way to system where it reboots on Optimizing Apps, and sometimes it doesn't even clear the colorful animated Samsung Boot logo. While in recovery, the device is not visible in Windows Explorer. If I open my command line and type "adb devices" the S5 doesn't how up. However, if I select "Apply update from ADB", THEN type adb devices, it shows up as <device serial #> sideload. Attempting to issue the command "adb shell" while visible to adb results in "error: closed" being returned. Now, because I've been using the OnePlus 3T I have become somewhat familiar with bootloader mode and the fastboot command, and I don't know if Samsung devices are SUPPOSED to respond to the command "fastboot devices" while in bootloader/download mode, but I can say for 100% certain this one doesn't.
Remembering everything I learned when I owned the S4 AND after doing research on what firmware versions I could safely flash if my device was on 6.0.1, the first thing I went searching for was Odin and the factory firmware. I used the thread "G900AUCS4DQD1 ** FULL ODIN UPDATE ** v6.0.1 by toutanje to find the firmwares to download. I have also used the method and files in the thread "[Unbrick] Fix All For Samsung S5 AT&T (SM-G900A) Lollipop 5.1.1 by Birkyjon. Whichever method I use, all the files load and flash without incident in Odin. Before I attempt to boot to system, I boot into recovery and wipe cache and do a factory reset. (I have attempted do boot both with and without a factory reset after flashing the firmware in Odin) After doing that, obviously I hit reboot now... the phone passes the initial Galaxy S5 Logo, it goes to the multicolored Samsung Logo, then the AT&T screen, and SOMETIMES it boots into system, where it sits at the "Optimizing Apps, x out of 210." It will count up to around 30-40 or so, then reboot. After that initial boot where it gets to Optimizing Apps, all boots after that are unpredictable... as in, maybe it will make it back to Optimizing Apps, maybe it won't even make it to the AT&T boot screen before it restarts itself. Once it does that, I can boot back to recovery, do another factory reset, and it will make it to Optimizing Apps again every time. About the only thing I haven't tried was to attempt to flash the firmware via the "Apply update from ADB" option, though I honest don't see the point after everything else which has failed.
One last thing I have seen in my research so far but am unable to test: could these issues be caused by a bad battery? Being that I have no idea how the battery life on this particular device has been, I have no reference as to whether it has been draining incredibly fast, acting normal, or even just flat out dropping massive amounts or so at once.. I seem to remember noticing when I placed it on charge this afternoon, the device only had around 6%, and while connected to only a 1A charging brick, the percentage had magically jumped from 6% to upwards of 35% in what seemed like 3-4 minutes. I can't confirm for certain how long it was charging as I was also wrangling my two toddlers at the time and could have possibly just lost track of how much time had actually gone by...
Any ideas as to the issue I am facing? Any help would be much appreciated! Thanks guys!

I have this exact game problem with my wife's s5. I never got any type of response, I hope you do. I'm still having this problem as well.