[Q] Network Code Issue - Xperia Z - Xperia Z Q&A, Help & Troubleshooting

I got a Xperia Z that's locked to Orange UK (I think). And when I put another sim card it doesn't ask for a Network Code. The only way to get to the menu and getting it to ask for the Network Code is by dailing *#*#7465625#*#*. I have ordered a unlock code (actually three, 2 extra if the other fail. NCK, SPCK, and NSCK codes) and none of them works. First of all, when I get in the Network Code menu i got 5 tries on me. Every time I try to insert the codes it fails. And every time it fails, I still got 5 tries, it doesn't count down. What's the problem?

Micke48 said:
I got a Xperia Z that's locked to Orange UK (I think). And when I put another sim card it doesn't ask for a Network Code. The only way to get to the menu and getting it to ask for the Network Code is by dailing *#*#7465625#*#*. I have ordered a unlock code (actually three, 2 extra if the other fail. NCK, SPCK, and NSCK codes) and none of them works. First of all, when I get in the Network Code menu i got 5 tries on me. Every time I try to insert the codes it fails. And every time it fails, I still got 5 tries, it doesn't count down. What's the problem?
Click to expand...
Click to collapse
Is there no one who has had the same problem.

Micke48 said:
Is there no one who has had the same problem.
Click to expand...
Click to collapse
Please help me.

Related

hd doesnt allow to insert the unlock code

hi,
i had a problem with my HD, i had paid to get the unlock, when i insert another sim card on, it said, the sim locked, then i insert the unlock code on it, then i insert the code and tab the ok button, and after that, it is nothing happen, doesnt say the code accept or not, and it showed you already tried 15 times please wait until the timeout.., and i had wait about 4 hrs but still in the same screen, please help, doesnt anyone who know how to show this problem??
thank you very much
evin1945 said:
hi,
i had a problem with my HD, i had paid to get the unlock, when i insert another sim card on, it said, the sim locked, then i insert the unlock code on it, then i insert the code and tab the ok button, and after that, it is nothing happen, doesnt say the code accept or not, and it showed you already tried 15 times please wait until the timeout.., and i had wait about 4 hrs but still in the same screen, please help, doesnt anyone who know how to show this problem??
thank you very much
Click to expand...
Click to collapse
Where did you get this sim unlock? Was it for this particular sim your trying in your HD?
reply
i get the code from: http://www.nextgenserver.com, because my friend told me, he had success unlocked from this company. the phone is locked on orange uk, and tried t-mobile sim card and lebara sim also, it still doesnt work.
Olinex is the best right now, you should give him a try..

SIM network lock after reflashing of JM5

Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
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yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news

Weired unlocking prob P990

Hello I just bought a LG optmius 2X from fido and i have went out and got an unlock code ( yes i made sure i had the correct iemi number) BUT here is what happend
I went to the dialer typed in 2945#*990# brings the unlock panel so i begin typing my code the first one went quickly and the phone quickly restarted so i thought yay i did it so i threw in a rogers sim but to my suprise nothing happend.. so i tryed again with a bell sim and once again nothing happend so now i was checking the imei number and that matches with the unlock codes so i have no clue what im doing wrong as well i tryed all the other codes that i was sent with no luck as well
what am i to do?
PS When booted up it says NO SIM as well i have NEVER had a accutal fido sim card in the phone as well i have updated to android 2.3 and that effected nothing
207 views yet no help
Sent from my LG-P990hN using XDA
If you're not getting replies it's because nobody that has seen this yet knows how to help (me included).
In my case it was quite simple as the companies over here are forced to give the unlock codes, all I did was put a SIM from a company other than what I had (as said on the instructions) and then bring the unlock menu and enter the code.
Don't know if using a different SIM before unlocking is necessary because of the model itself or just the company I was using, it wouldn't hurt trying that way so put another sim first and then bring the unlock panel.
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
hidequick said:
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
Click to expand...
Click to collapse
The easiest way to check is using a non accepted sim card and getting network. I don't think never have used a fido sim is the issue.
I just want to be sure you're doing the steps right,
1.- Insert a non accepted sim and start the phone, when the phone has loaded you should see the message "locked network/sim" (don't know exactly what it says in english)
2.- Dial the sequence 2945#*990# or 2945#*999# and then input the unlock code, you should get a message saying the request to unlock the phone was successful (again, or something like that) and then the phone will restart
3.- Once it loads again, you should see the name of the network provider and have signal.
Now try again, and tell exactly where it's going different for you to see if someone can help you, if not there's always the option to unlock by software.
Thank you but i get an error when i send the unlock code says networking error of.somthing also is softweare unlocking easy to do?
Sent from my LG-P990hN using XDA
looking at the end of topic
http://forum.xda-developers.com/showthread.php?t=1701939
I have gone back to stock 2.2.2 fryo and it still does not want to unlock.
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
hidequick said:
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
Click to expand...
Click to collapse
Try the code SPCK instead of whichever you're using.
would like you to know i have tryed all codes but i will give it a shot on 2.2
EDIT: tryed all codes recived none work and I HAVE been told these codes work.
ALSOi have a few other topics around the fourms asking about my problem and no one knows whats going on they all have 300+ views even! I have stumped the entire fourm!?

[Q] Need help!! SIM network unlock PIN

good day guys,
so i bought a new xperia z1, but when i inserted my sim from my old phone (which is xperia z btw)
it says "SIM network unlock PIN"
and i have no idea what PIN should i put.
anybody knows how to figure this out?
Thanks in advance
iceebox said:
good day guys,
so i bought a new xperia z1, but when i inserted my sim from my old phone (which is xperia z btw)
it says "SIM network unlock PIN"
and i have no idea what PIN should i put.
anybody knows how to figure this out?
Thanks in advance
Click to expand...
Click to collapse
Was your old sim card on a different network from where you got this phone from? If so speak to your carrier
This is the code you need to input when you stick a sim in a new phone. Some sims have this code some dont. You can add one or change the code as you wish. The existing code will either be something you set, or something the operator set on the sim. Have a loom at the operator docs. Sometimes these are defaulted to 1234 or 0000. Dont enter it wrong too many times or you'll lock the sim. You need the PUK code to unlock a sim for which the wrong sim pin has been entered too many times.
Other poss is that the Z1 is not sim free and is thus asking for an unlock code to allow you to use s sim from another network. There's a thread on here somewhere regarding what to type into the dialer to get to the service menu. The service menu will tell you whats locked.
Nigel
Sent from my GT-N5120 using Tapatalk 2
gregbradley said:
Was your old sim card on a different network from where you got this phone from? If so speak to your carrier
Click to expand...
Click to collapse
no sir, it's the same network
Then go to your network provider and ask for another sim card, it should be free
Sent from my C6903 using xda premium

[Q] Unlocking ATT Version

I have an att version that i paid off, requested an unlock code, got it and tried to unlock it but keep getting an unlock unsuccessful error. has anyone seen this or have any ideas how to get it to go through?
how did you get the code? You need to place another SIM from a different carrier in the phone and try it. If you have 5 or so failed attempts you will need a new code.
I asked att for the code. They gave it to me. I put in a Verizon Sim got the unlock code box to pop up. Typed in the code and it said unsuccessful. I'm at work so I can't sit on with att but I will tonight figured I'd try here first
tw627x said:
I asked att for the code. They gave it to me. I put in a Verizon Sim got the unlock code box to pop up. Typed in the code and it said unsuccessful. I'm at work so I can't sit on with att but I will tonight figured I'd try here first
Click to expand...
Click to collapse
Yeah be careful. Don't enter it too many times or you will need a new one. Keep us updated.
same problem .
i have the same problem, i bought 2 nexus 6 on ebay. And two codes failded, i try to do a factory reset, update to Android 5.1, Connect to wifi, and nothing works, still saying unsucessful. Waht can i do.?
[email protected] said:
i have the same problem, i bought 2 nexus 6 on ebay. And two codes failded, i try to do a factory reset, update to Android 5.1, Connect to wifi, and nothing works, still saying unsucessful. Waht can i do.?
Click to expand...
Click to collapse
Sounds like you are doing it correctly, sorry to say this but I think you both need to call AT&T to straighten it out.

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