[Q] App Compatibility Issues - Nexus 6 Q&A, Help & Troubleshooting

I wanted to see if anyone here is having issues w/ apps being listed as incompatible with the Nexus 6. I have been emailing with a developer for UpTo Calendar, and he reports that their usage statistics show a number of people using UpTo on the N6. When I search on the Play Store on my phone it yields no results. A search from the website shows my phone, but is grayed out and says "Verizon Wireless Motorola Nexus 6: This item is not compatible with your device." I am running stock 5.0, no root, stock DPI. Any feedback would be appreciated.

unit336 said:
I wanted to see if anyone here is having issues w/ apps being listed as incompatible with the Nexus 6. I have been emailing with a developer for UpTo Calendar, and he reports that their usage statistics show a number of people using UpTo on the N6. When I search on the Play Store on my phone it yields no results. A search from the website shows my phone, but is grayed out and says "Verizon Wireless Motorola Nexus 6: This item is not compatible with your device." I am running stock 5.0, no root, stock DPI. Any feedback would be appreciated.
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its up to the developer to set it for whatever devices it is compatible with. if the dev didnt list the n6, then you will not be able to use the play store to get it. but then again, you can always ask google to find it for you, then itll install without the issue of it being incompatible. but, you will risk installing a hacked app with a virus

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[Q] Amazon App Store Error Every Reboot

Something weird is going on and has been going on ever since I installed the Amazon App Store on my Cappy running the latest Serendipity rom. I've downloaded WeatherBug Elite and Shaazam when they were both the free paid app of the day through the Amazon App Store. They run just fine... until I reboot my phone. After every reboot, when I go to open either of those two apps I get a force close popup saying that there has been an unknown error with the Amazon App Store and that I need to reinstall the app (that I was trying to open). So I uninstall, go back into the Amazon App store and re-download/reinstall and they work fine again until the next time I reboot or power cycle my phone. The apps load up and run for a few seconds before I get that popup. So far I've only noticed this with those two apps, the other ones I've downloaded through Amazon have been working fine.
I contacted Amazon App Store support via email, but they were not very helpful, they told me I should call them to "discuss the issue further". I don't like calling, that's why I emailed them in the first place!
Anyone else having this issue? Could it be caused by the hosts file? Thanks in advance for any help!
I also have this issue with both WeatherBug Elite and Shazam Encore. I actually uninstalled Shazam (at the time I noticed it) because I installed SoundHound Infinity.
However, I just manually rebooted my phone and, yes, my WeatherBug Elite came back with the error (after re-installing and setting it up).
I tested my other Amazon apps (Airport Mania: First Flight, Angry Birds Rio, Angry Birds Seasons, Diner Dash 2, Doodle Jump, Flight Control, Fruit Ninja, SoundHound Infinity, and Talking Tom Cat) and it's only the WeatherBug Elite and Shazam Encore.
I'm running a Droid X with Liberty 1.5 ROM.
The same here... any solution..??
Same problem...
Any news or ideas?
I've been afraid to reboot my phone because of this issue. I guess it's not that big of a deal to uninstall and reinstall two apps, but it's just so annoying. I'm going to download Ad-Free from Google Market later and revert my hosts file and reboot my phone, I'm not sure if that has anything to do with it but I'll let you guys know if it works.
Reverting the hosts file does nothing. I have to reinstall Weatherbug Elite and Shazam again for the 5th time! Ugh.
This is the reply I received from Amazon customer service:
I’m sorry to hear that you are experiencing problems with the Amazon Appstore for Android.
Based on what you described, I think it would be best to investigate this issue further. I haven't heard of this happening before, and we'd like to get more information from you so we can come up with a fix.
You can reach us by phone directly and toll free from many countries by clicking the Contact Us option on our Help pages at:
http://www.amazon.com/amazonappstore
Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-866-749-7771. Support for the Amazon Appstore is available between the hours of 6 a.m. and 10 p.m. PST, 7 days a week.
Click to expand...
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If everyone that is having the same problem is willing to take a little bit of time to tell Amazon that this isn't an isolated issue, they might look into further and offer us a solution. Here is the email: [email protected]
I am having the same issue. I did not realize that it was the reboot that was triggering it until I read this thread. Same two apps, Weatherbug and Shazam. The only thing that fixes it is to uninstall and reinstall.
I am running Serendipity 6.3 also.
I have the same issue with those apps running on Cog4.3
+1
Same here!!
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
agarp said:
same problem here in continuum 4
I found a fix, seems to be working
1. Delete Amazon App store from device (under Settings->Applications, "Clear Data" and "Uninstall")
2. Delete (deregister) all occurrences of device in question from Amazon profile (Your Account > Your Apps and Devices)
3. "Send Amazon App store to a new device" (since mine is a tablet, I sent it to my email)
4. Install Amazon App Store from this new delivery
5. Run App store and log in
Apps should work at that point.
(Note: some of those steps may be unnecessary overkill, but hey, it worked...)
Source http://www.amazon.com/Angry-Birds-l...Z8NXOSQLX3UV/1?_encoding=UTF8&asin=B004SBS8LA
Click to expand...
Click to collapse
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
Red_81 said:
Unfortunately, Shazam and Weatherbug Elite still crash on my device.
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Click to collapse
do you guys have any start up managers? It seems that the issue all revolve around the amazon market place. Weather bug has always caused issues with every rom I have ever used so I just dont use it any more. I have no prob with Shazam
Nope. I use stock cog4.3 running overstock kernel. That is it. Nothing special here.
Sent from my SAMSUNG-SGH-I897 using XDA App
Could be rom related. Have you tried a different rom?
No but others on other roms have reported the same issues.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm on stock Froyo and now any app that I've downloaded from the Amazon app store wont open, including WB and Shazam, but also AB Rio, Backbreaker Football and Doodle Jump.So ROM is not the issue, AAS has messed something up.
This is why the amazon store will not be on my phone.
Sent from a Captivate on Bluedipity 6.4, Onix 2.0.5, JQ1 with Xda App

[Q] Google Play Store issues, not updating or downloading from web

Hey all.
i recnetly flashed @hashcode's unofficial CM10 found here. I didn't like it enough to keep it, so i switched back to stock ICS using Safestrap v3.05. I go into the Play store today from my desktop to download something, and the item never pushes to my device. after checking my Play Store settings, i see that instead of "Verizon Motorola Droid Bionic" (or whatever), my device is listed as "Unnamed Device" instead of "Phil's Bionic" and the device type is "Verizon Motorola XT875."
Additionally, i check the play store on my phone, and i had several updates. i click to update them, but they just sit in the "downloading" section, but not actually downloading. I'm not sure where to go from here. i hope i haven't borked too much and have to restore from a backup, or if i have to "unlink" my account with google. i'm not even sure how i would go about doing that. Any advice?
Go into mange apps, find Google services framework and clear data, then find play store and clear data, reboot and try again. That has fixed my downloading issue in the past.
#unseen
do you know if this will fix the issue with pushing downloads from the desktop?

Device not compatible

https://play.google.com/store/apps/...xLDEwMiwiY29tLnBvc3RyYW0ud2ludWxhdG9yYmV0YSJd
when I try to install this app, it doesn't allow me to download at all because "my device isn't compatible".
Any suggestions on what to do?
BTW I use Slim Bean Final
I am assuming you are getting a message from google play, not from the app itself.
it might be that your phone's build properties are trashed. What model, android version, etc, are reported in your phone settings, about phone screen?
you can also go to google play with your web browser and see what device Google play has registered under your email address. I'm running JB 4.1.2, CM10 and it shows the app as available to download.
Sent from my SGH-I897

SystemUpdates App Self Installed

So in perusing my apps in the Play Store the other day, I noticed an app called SystemUpdates by chondong. I've never installed this app and there is no option to uninstall it.
It was created and forced into my phone on June 15.
I don't buy for one second that this is a system update app as the phone had the ability to search for and receive OTA updates prior to this being installed. The only description in English says "Update update the internal system of the application" (yes, it says update twice).
This is a Chinese phone and I'm very skeptical of what this app is.
Permissions are intrusive as well; see screenshots.
Any thoughts on this? Reading the feedback on the app, I'm not the only one concerned about this and it appears it doesn't only apply to ZTE, but other Chinese phones as well.
Let's keep this thread alive until someone can answer...
I just noticed the same app on my Axon A1R. One difference though - mine says it is produced by ZZte.
I have no idea when the app was installed (for sure less than 3 weeks ago - I know I went though all my apps because I was having WiFi issues and wanted to make sure it wasn't caused by a random app I'd downloaded). There is no way to uninstall it. I managed to disable it - but that just made the 'System updates' section disappear in the Settings>About Phone menu.
I'm starting to think that installing a mod OS published by some random person might be safer than using the Google approved, ZTE modified and FIDO distributed OS.
TX-Brad said:
So in perusing my apps in the Play Store the other day, I noticed an app called SystemUpdates by chondong. I've never installed this app and there is no option to uninstall it.
It was created and forced into my phone on June 15.
I don't buy for one second that this is a system update app as the phone had the ability to search for and receive OTA updates prior to this being installed. The only description in English says "Update update the internal system of the application" (yes, it says update twice).
This is a Chinese phone and I'm very skeptical of what this app is.
Permissions are intrusive as well; see screenshots.
Any thoughts on this? Reading the feedback on the app, I'm not the only one concerned about this and it appears it doesn't only apply to ZTE, but other Chinese phones as well.
Click to expand...
Click to collapse
It looks to me that you need to do a factory reset, and discontinue installing non-play store apps.
If you did indeed get it from the Play Store, then report it to Google, so it won't be there anymore.
But I find it really hard to believe it came from the Play Store, as Google does a lot of testing of new apps.

Kindle Fire 5th Gen & G-Suite issues with Google Play

Howdy,
I am looking for some very specific help here on my device and so will try to provide as much information as I can with regards to it.
The basic issue is that I cannot, for any adequate length of time (more than a few minutes or hours), access the Google Play store on my Kindle Fire 5th Gen after it's initial installation. This is on Fire OS 5.3.2.1.
Where I started:
I have followed the instructions on how to install Google Play on the Kindle Fire without requiring root, which is basically the installation of the four required APKs. I used the script posted here on the forums and it worked well enough, but I've also copied the APKs locally to the device and installed them from there using the Local Storage tab in the Docs app.
The issue:
Within a few minutes or hours of having the Google Play store working, I am, for a second time, prompted to accept the Google Play terms and conditions when I load the store app. Once I accept (which I have no real choice otherwise, it just exits the app if I click Decline), I am now faced with an empty store screen and the message saying that there are no apps I can install as my Administrator has not made any available to me.
As I am my own Administrator, I know this is utter nonsense. This is also only the case on my account, as a dummy account that is not part of my G-Suite account does not have this issue, but alas, also does not have my purchases associated with it so this is not a good permanent choice.
My troubleshooting:
This issue seems to be entirely due to some issue with the fact that I am using a G-Suite account (the previously named Google Apps for Work) and not just your average Google account. The "apparent" issue is that the Google Play Store app seems to think I am using an Advanced management device (more info here, support.google.com/a/answer/6328699).
I have spent a few hours on the phone with G-Suite support on this. There was a point I mistakenly had the Advanced management settings on (EMM is the main culprit setting, the ability for the Administrator to control which apps their users can install, users being myself, my wife, and our son), but I have since, and for over a week now, had it off. They say toggling that takes about 24 hours to propagate, so that should be plenty of time. All I really wanted anyway was the Basic management anyway, i.e., being able to remotely locate, wipe, remove account, etc., on my various devices should they be lost or stolen, but I turned on some settings that weren't worded well enough for me to understand, apparently, and so Advanced it was.
Even with the EMM off, I still receive this error. At this point, I have many times over removed both the device from my G-Suite account as well as turned off mobile management entirely (it currently sits off and has since last week) which should have made it about as equivalent to a standard Google account as you can get, and yet still, the second prompting of the terms and service and the subsequent inability to browse the store after more than a short while after it just worked a bit ago.
Workarounds:
I can uninstall all four Google services apps, re-install them, add a dummy account, and get any free apps I want installed on my Kindle added, then uninstall again, re-install again, and add my account back, and then launch the apps and have them work. But again, this doesn't give me access to my purchased apps or add-ins so is not the best choice of action, nor is having to do this whole process again and try to get the Google Play store to work for those precious few minutes before it conks out. Sometimes it's not even a few minutes, but usually it is, but nevertheless, not the best all-around choice.
My hopeful resolution?:
Since neither I nor G-Suite Support seems to know of a setting that is currently preventing this from working, I am wanting to try some other methods that seem logical to me.
1) Putting the Google Play Store on my wife's profile on my Kindle and have it install any apps for all users and not just her profile. That "all users" part is what I am missing how to do. I know the script mentioned above that installs Google Play does install to all users so I know it's possible. Naturally, I would prefer this done through the store and not through manual APKs but beggars can't be choosers. I just want my auto-updates!
2) Allowing the adding and management of multiple Google accounts under my single profile. Currently, only one Google account can be added using the method of installing the Google Play store above, and if I could add mine and a dummy one, it should also work, in theory, by just swapping back and forth on the Play store. Still limited by purchases that are tied to my account (I believe), but not add-ins. I'd have to see how much trouble that is worth, but it could be better than nothing.
3) Anything else someone here on the forums can think of.
I'm open to questions, suggestions, or whatever at this point. I've now spent two weeks on this and yet still no resolution.
Thanks!
Tough issue, but not entirely unexpected behavior given the interdependencies of Google Play services components and undocumented assumptions of how play services/store will be installed on unrooted systems. Layer on G-suite and you have a snakes pit. My guess is one of more of the installed components is self-updating while the others are not. Probably not going to be able to control that behavior on an unrooted device.
May be less involved (and more successful) grabbing a refurb from Amazon Warehouse which typically arrive with older/rootable firmware.
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
oilerfan21 said:
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
Click to expand...
Click to collapse
No, I never got a fix for this, and unfortunately I have been relegated to just uninstalling all apps that came direct from APKs or just not from the Amazon Appstore. It sucks and makes my Fire not very worth it, despite the nice price tag.

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