[Q] e-mail problems in Windows Phone 8.1 - Windows Phone 8 Q&A, Help & Troubleshooting

Hello,
I have various problems with e-mail accounts in Windows 8.1:
- Outlook does't properly get imap folders, drafts are not saved in proper folder, just stored on phone
- Yahoo it's a mess, the phone is creating additional folders instead of using default folders for sent e-mails, drafts are not saved
- Yahoo and Gmail stuck in "Syncing...", Gmail for three days now. The only solution for this was to reset the phone, but I don't want to start again from scratch. Long pressing the account doesn't show any option, so I can't delete it.
Any suggestions?

The phone using local drafts instead of the IMAP Drafts folder is known and, apparently, by design (I don't know *why*, but in any case it's documented). That, along with the inability to edit original messages in reply/forward, are the things which annoy me most about WP8 email.
The other problems you're having I don't know so much about. Rebooting the phone or flipping it to airplane mode *should*, in theory, stop the attempted sync.

Related

E-mai account merging

Hi Everyone
First post so please go easy.
I hae set up my new tytnII for email, with two pop3 accounts and set it to synch with my outlook email on my laptop.
What I would like to do is to set the device to merge the pop3 email accounts into my outlook section and folder lists so that i can download emails on the device and then when i synch it all matches up. Otherwise I will get duplication on the device I think.
If I tap and hold on an email in a pop3 account folder i can move it to another folder in the same account folders but not to other pop3/outlook folders.
Can this be done?
Thanks
Tom
You won't get duplication. The e-mail you sync from your PC is entirely separate from e-mail you download directly. So you'll get each message exactly once on each platform that you pull it from. You'll probably want to make sure that the TyTN II is set not to delete messages when it retrieves them. But the sync won't cause the message to show twice on the PC - it's treated as a completely different message in a completely different data store.
Hi
I have been looking into this a little further and have found that if I run my email account by IMAP settings this synchronises with my online email account and so far works very well.
I have also done this with my outlook email on my laptop and this makes life much easier!!
So everytime I synch with either device with the IMAP settings regardless of where I read the email it changes its status etc on each device and online.
Awesome.
Cheers for your help.
Tom

Active sync keeps changing emails back to unread

I have an AT&T tilt. It seems like whenever I get an email and I check it on my Tilt, if I move that email from the inbox into its appropriate folder that later on I notice the email is marked as unread again.
If I leave it in the inbox this doesn't happen.
As an example, in the morning when I get up, I check all my email on my phone and then move them into the appropriate folder. But by the time I get to work and check my email on the computer I see that all the folders that I moved the emails too are bold and show that there is an unread message in them. When I check those folders I see the the unread emails are the ones I checked on my phone earlier in the morning and that I already read them.
This is probably something really simple, but it's annoying and I don't know how to fix it. I'd appreciate it if anyone could help me out. Thanks!
BTT
Anyone have any idea on how to fix this? Thanks!
Please? Anyone?
(Exchange) It's because in the AS settings you chose to have your desktop overide your device. This is popular because on older model ppc's with volatile memory if your device died you'd lose evrything when you resync'd via wireless sync with the device overiding the desktop.
(Hotmail, Yahoo, etc...) This also happens because the mail host overides the device. The only way to make the email stop is to perform the read on the host account site.
Thanks a lot for the explanation. That makes sense.

Yahoomail with all folders sync on Fuze

Hi All
First off, thanks for this great site and enormous info.
I am new to winmo (got HTC Fuze a week back) and need some help from the experts for email setup on my phone. Have read a lot of posts on email setup and many on gmail, imap and push email but couldnt get my concern answered fully.
I want to setup Yahoomail (free) with all folders (~20) synced with the web version. what would be the best way addressing...
- all folders and sent mail synced in phone & web
- can all emails be on the memory card (8gb?) for easy search
- I have 1 more yahoo and 2 gmail accounts which would be nice to have on phone with all 4 accounts separate. (i know!)
- dont like the idea of forwarding to some mail2web, etc account
1. I thought YahooGo3.0 would be the best fit for me but now I realize that it does not support VGA yet.
2. Tried SEVEN which is great but it didnt syn all folders (SentMail for example). Also, where do messages get saved when using SEVEN?
3. Tried XpressMail but that syncs only Inbox
4. Can the inbuilt outlook be simply used to do this without syncing with desktop outlook?
Many thanks
Mayank
--
HTC Fuze
Palm Treo 680
you can have multiple accounts. It sounds like you're opting out of exchange which is fine and it'll still sync. to sync all of the folders simply go into the inbox, menu - tools - manage folders and check all of them. 8gigs is a lot but it's a question of what you're syncing. In options you can put all of the attachments on your storage card. i think the default is message stay on the internal memory.

error 86000108

when i try to sync my emails with my live.de (hotmail) account i always get the error 86000108. if i uncheck the email-sync box synchronization works fine (without email of course). if i check the box again i get this error back (m.hotmail.com).
the used email is my live.id so i can´t delete it from my phone and set it up again afterwards to see if it works fine then...
From memory 86000108 used to relate to having a corrupted item causing the sync to fail. In this case obviously in your mailbox which would explain why disabling it allows the rest of the sync to complete.
I would check Hotmail for any corrupted items and delete them.
Do you have anything else that syncs that mail, Outlook etc?
Yes I have (outlook 2010).
Nevertheless after some hours of swearing and trying I found the solution:
I tried to sync ALL emails, after switching to "only emails from the last month" it works fine. Seems it can´t handle too many mails...
Regards
Similar solution for me - thanks!
It turned out I had a 24mb email that was stopping the sync. Once I permanently deleted the large email, syncing started working straight away.
Just helped a friend with the same issue but a different error code. was his primary live account and it wouldn't sync.
Emptied out his live account but it still wouldn't sync... finally we cleaned out all his messages on his phone (including emptying the deleted messages folder) and that seemed to do the trick!!

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

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