Hi all. I'm running Android 4.4.2 with Sense 6 on InsertCoin - S-OFF. It's been fine for about a full year now - I havent touched ROM/firmware in about 6 months. Just this past week, the device is no longer recognizing any PC connections - it still charges fine with any USB plug, but seems to think every connection is an AC charger. Nothing pops up on my phone or the computer (mac or PC). I have USB debugging on.
ADB does not see the device, in normal boot or in Fastboot.
Fastboot on the phone says "Fastboot AC" where it used to say "Fastboot USB"
Is this a software issue I can rectify from the phone? I have TWRP and root, so I can perform certain things on the device itself. Or should I go to T-Mobile and try to get a replacement (I have insurance on the device)
exavion said:
Hi all. I'm running Android 4.4.2 with Sense 6 on InsertCoin - S-OFF. It's been fine for about a full year now - I havent touched ROM/firmware in about 6 months. Just this past week, the device is no longer recognizing any PC connections - it still charges fine with any USB plug, but seems to think every connection is an AC charger. Nothing pops up on my phone or the computer (mac or PC). I have USB debugging on.
ADB does not see the device, in normal boot or in Fastboot.
Fastboot on the phone says "Fastboot AC" where it used to say "Fastboot USB"
Is this a software issue I can rectify from the phone? I have TWRP and root, so I can perform certain things on the device itself. Or should I go to T-Mobile and try to get a replacement (I have insurance on the device)
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Click to collapse
Are you sure you are using a usb data cable and not only a usb charging cable? Usb data cable have 5V+, Ground, Data+ and Data- connections. Charging cable only have 5V+ and Ground connection and will not be able to communicate with the device. You can test your capble on another device to confirm the cable have data capabilities (using a camera for example or any other device with a micro usb port).
Even if you are sure that you are using a data usb cable, you might want to try another one, maybe that one you are using is defective.
alray said:
Are you sure you are using a usb data cable and not only a usb charging cable? Usb data cable have 5V+, Ground, Data+ and Data- connections. Charging cable only have 5V+ and Ground connection and will not be able to communicate with the device. You can test your capble on another device to confirm the cable have data capabilities (using a camera for example or any other device with a micro usb port).
Even if you are sure that you are using a data usb cable, you might want to try another one, maybe that one you are using is defective.
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Click to collapse
Thanks - yes, I tested this on my Nexus 7 too. All 3 cables I tried connect the N7 to both the Mac and PC fine, I was able to flash an OTA to it. However, the same 3 cables product no results for the HTC One M7.
exavion said:
Thanks - yes, I tested this on my Nexus 7 too. All 3 cables I tried connect the N7 to both the Mac and PC fine, I was able to flash an OTA to it. However, the same 3 cables product no results for the HTC One M7.
Click to expand...
Click to collapse
it doenst sounds good, maybe a defective usb port on your phone... Maybe some dirt inside? Try to clean your port with a cotton swab and Isopropyl alcohol
Related
I just got the Captivate last week. I've noticed that it doesn't recognize the USB connection if I just plug in the cable at "normal" speed. If I plug in the USB cable s-l-o-w-l-y the phone recognizes the cable and everything works. If I don't plug in s-l-o-w-l-y the computer gives me a USB inserted sound but the phone doesn't seem to know it is connected.
I've also noticed that the phone will (with the slow insertion) always say usb connected once the cable is inserted even if the computer end is not connected.
Anyone else experience this? Thoughts? Bad phone or bad cable?
What ROM are you using?
What USB Drivers do you have installed if any?
What OS are you running?
Pretty much it depends... if your using a custom ROM that could be the culprit though it doesn't sound like it from what you have posted.
Try re-installing your USB drivers for the Samsung Captivate. Make sure your running the correct version. (Search for Design Gears OTA Odin 1 Click post - has the drivers linked there).
And of course... it could be your computer itself. Reboot fixes 90% of all computer issues
Firmware 2.1-update1
Baseband I897UCJH7
Stock - not rooted. Drivers do not seem to be the issue. It happens on multiple computers. Rebooting phone and/or computer does not change things. Same under Windows and Linux.
I kind of have to slowly inch the USB cable into the phone until the phone recognizes it. If the computer end is not connected to anything, the phone sometimes still will recognize the USB cable and say USB connected. If I plug the phone end in first, then the computer end the phone doesn't recognize the connection.
pouelle said:
I just got the Captivate last week. I've noticed that it doesn't recognize the USB connection if I just plug in the cable at "normal" speed. If I plug in the USB cable s-l-o-w-l-y the phone recognizes the cable and everything works. If I don't plug in s-l-o-w-l-y the computer gives me a USB inserted sound but the phone doesn't seem to know it is connected.
I've also noticed that the phone will (with the slow insertion) always say usb connected once the cable is inserted even if the computer end is not connected.
Anyone else experience this? Thoughts? Bad phone or bad cable?
Click to expand...
Click to collapse
mine is doing the same thing.
im in the process of a warranty replacement........does it from stock rom all the way to cogb2.3
Whenever I connect my HTC One device to my computer via USB, sometimes my PC recognizes it. At other times, however, the USB connection disconnects. It's as if there is a loose connection between the cable and HTC One device. Is there a way to fix this? Or should I replace the cable?
vick20 said:
Whenever I connect my HTC One device to my computer via USB, sometimes my PC recognizes it. At other times, however, the USB connection disconnects. It's as if there is a loose connection between the cable and HTC One device. Is there a way to fix this? Or should I replace the cable?
Click to expand...
Click to collapse
Might be a cable, or it might be an issue with the USB port itself. Not that the USB port is faulty, mind you, just simply that the phone doesn't "like" it. For instance, if I plug my phone using OEM/non-OEM cables into a blue USB3.0 port in the back of my motherboard, I can't use fastboot/ADB commands. However, if I plug it into a pink USB port(supposed to be used by my keyboard/mouse), then there's no problems.
Hi All,
EDIT: found the issue not sure how to solve it i have slow charging problem on PC/AMC usb ports. i have connected to my wifi router usb and usb connected/MTP comes right way.
i am flashing custom roms for long time. Recently upgrade to intersetcion verion 5. 0.2 and after that i have lost USB connectivity. when i connect my phone to usb, it is keep complaining about slow charging (PC and car charger- wall charger works fine) and not detected as MTP or even in fastboot not showing USB.
i have tried changing cables and PC (windows 7 and MAC) but only charging works. Also looks like my HBOOT gone from 1.54 to 1.44. Phone is still functioning properly and i can install any rom using airdroid to first transfer to phone.
any other way to update/chnage HBOOT than adb? (i am suing twrp recovery)
any one else have smiler issue?
Thanks.
I'm new to the Atrix HD, but have been around since the OG Droid (followed by a Droid 2, Droid 4, then Galaxy Nexus). I just picked up an Atrix HD for the first time.
USB works for fastboot - Windows 7 recognizes it, fastboot shows USB connected.
If phone is turned off, and connect USB to PC, phone boots up.
If phone is turned off, and connect USB to power adapter, it will charge.
Once booted into android, USB does not work at all. I've tried 2 different cables (both of which work to power it when connected to the wall charger) and 2 different physical machines across 3 different OS's - all with the same result. Once in Android, USB is not recognized. Nothing happens, no indication in the OS that a device is even detected.
I've tried RSD back to stock - but this did not resolve the issue.
Any assistance would be greatly appreciated.
CharleySimmons said:
I'm new to the Atrix HD, but have been around since the OG Droid (followed by a Droid 2, Droid 4, then Galaxy Nexus). I just picked up an Atrix HD for the first time.
USB works for fastboot - Windows 7 recognizes it, fastboot shows USB connected.
If phone is turned off, and connect USB to PC, phone boots up.
If phone is turned off, and connect USB to power adapter, it will charge.
Once booted into android, USB does not work at all. I've tried 2 different cables (both of which work to power it when connected to the wall charger) and 2 different physical machines across 3 different OS's - all with the same result. Once in Android, USB is not recognized. Nothing happens, no indication in the OS that a device is even detected.
I've tried RSD back to stock - but this did not resolve the issue.
Any assistance would be greatly appreciated.
Click to expand...
Click to collapse
Weird... Which Recovery are you using? Also, when did this problem started? Did you formated any partition? Any new ROM?
mauchito said:
Weird... Which Recovery are you using? Also, when did this problem started? Did you formated any partition? Any new ROM?
Click to expand...
Click to collapse
It was completely stock - OS and recovery.
I purchased it off ebay, so - I'm not sure when it started. I've been in contact with the buyer, and he said he never tried connecting to a PC.
With that being said, I was able to get it to work on my mac with a Nook cable. Same cable will not work in on my laptop in Win 7 or in Fedora 20 for this phone.
While not ideal, I was able to get the phone to it's desired state by using the mac (CWM recovery and CM11 ROM). After changing to CWM and CM11, phone exhibits same behavior still on Win 7 and Fedora when using a generic or genuine OEM Motorola cable (came with my Droid 4) as well as using the cables on the Mac. The only way it works is with the Nook cable on the Mac. Using the OEM or generic while attached to a wall adapter, the phone does charge.
The only thing I can think of with the Nook cable is that the connector is slightly longer than a typical USB adapter. I'm not sure why this works as I can not see any damage to the phone's USB socket.
CharleySimmons said:
It was completely stock - OS and recovery.
I purchased it off ebay, so - I'm not sure when it started. I've been in contact with the buyer, and he said he never tried connecting to a PC.
With that being said, I was able to get it to work on my mac with a Nook cable. Same cable will not work in on my laptop in Win 7 or in Fedora 20 for this phone.
While not ideal, I was able to get the phone to it's desired state by using the mac (CWM recovery and CM11 ROM). After changing to CWM and CM11, phone exhibits same behavior still on Win 7 and Fedora when using a generic or genuine OEM Motorola cable (came with my Droid 4) as well as using the cables on the Mac. The only way it works is with the Nook cable on the Mac. Using the OEM or generic while attached to a wall adapter, the phone does charge.
The only thing I can think of with the Nook cable is that the connector is slightly longer than a typical USB adapter. I'm not sure why this works as I can not see any damage to the phone's USB socket.
Click to expand...
Click to collapse
This is really weird. But I think this is a hardware issue, even when the port may not show any signs of abuse or something like that. If you connect the OEM Motorola cable to the Mac, does it works? If it doesn't, it's very likely to be hardware issue. Also, you got it from Ebay, that's suspicious... Any way, another thing that you can do is download all Motorola drivers for Windows and try with a ton of USB cables.
Stupid question, but what exactly are you trying to do with it? And do you have USB debugging enabled?
Sent from my MB886 using Tapatalk
Charging would be a good start, but file xfer would be nice too. I've tried with USB debugging both disabled and enabled.
The problem just started.
What works:
1. Low speed charging
2. Access to OTG memory card
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
2. Fast Charging
3. Android Auto USB mode. Phone won't negotiate with the car.
I have cleaned the USB port with electronic cleaner and sand paper. It made no difference. The port wasn't dirty to start with. I have not done factory reset since the problem looks more likely to be hardware.
Any suggestion?
Cord gone bad?
Sent from my LM-V405 using Tapatalk
Einsteindks said:
Cord gone bad?
Sent from my LM-V405 using Tapatalk
Click to expand...
Click to collapse
Not the cord. Already tried several. The cords work fine in fast-charge mode and Android auto with other phones.
abuchison said:
The problem just started.
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
Any suggestion?
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Click to collapse
So, has this device connected to the mentioned PC before? If so, and nothing has changed (like driver update etc), then, sorry to say, but it absolutely sounds like the usb port is an issue.
Even if out of warranty, I'd plead my case to LG. That shouldn't happen. Has it gotten wet? Is any part loose in there?
good luck
I also have a USB problem, but mine keeps asking what I want to use the USB connection for i.e. charging, power supply, file transfer, photo transfer or MIDI device. And the wireless charging doesn't work either.
abuchison said:
The problem just started.
What works:
1. Low speed charging
2. Access to OTG memory card
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
2. Fast Charging
3. Android Auto USB mode. Phone won't negotiate with the car.
I have cleaned the USB port with electronic cleaner and sand paper. It made no difference. The port wasn't dirty to start with. I have not done factory reset since the problem looks more likely to be hardware.
Any suggestion?
Click to expand...
Click to collapse
I got the same problem, I tried to work around the USB port and it fixed itself. Probably got some dust in the port. Try to tug the cable a bit and reconnect. Or you can try different cable.