Related
Ok,
So I've searched through this entire QA section and have yet to find a thread related to my question so I'm going to ask.
I recently (as in like monday 05/05/14) updated to KitKat on my Sprint Flex and noticed that my LTE wont kick on...I update my profile and PRL and it will kick on for a split second go grey (gray?) and then go back to 3G. I'm curious, has anyone else encountered this issue or could this be a simple single issue I'm the only on experiencing?
mind you, YES I do live in an LTE enabled area (no Spark ) and my old HTC EVO 4G LTE gets service just fine as does my wife's EVO LTE but my Flex just wont kick it on anymore. I even tried resetting the radio with no luck. If anyone can point me in the right direction, I would be very appreciative!
Other than this little hiccup, along with the KB issue, this phone is saweet!
How was your service before the kit kat update? FYI you should head over to the S4GRU forums. You will find better sprint support there. Its not a corporate sprint site, its a community of sprint customers that have lots of knowledge of the network.
Sent from my Nexus 5 using Tapatalk
I'm convinced that Sprint doesn't want people on their LTE network. They recently started throttling their unlimited customers data once they use over 5Gb. I used a Sprint phone for a short period of time before our company switched to AT&T, and that phone would disconnect from the tower it was using whenever the phone would go idle. I would try to use the internet and it would say "no connection", but the second I made a phone call on it the connection would re-establish. It's all very strange.
Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk
bbobarino said:
Sprint blows and tmobile pays eta jus stating fact
Sent from my LG-D959 using Tapatalk
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I left Sprint last year for identical reasons. As T-Mobile was the only other carrier to offer unlimited data without hidden throttle points. I had to pay the eta but it was well worth it. Sprint may be better out in the sticks because they have roaming agreements with Verizon but if you live in an urban area you will be ok.
My 4G LTE was badass before the update to KK. I'm very familiar with S4GRU forums. My service has always been great with Sprint, so that's not the issue, I was simply curious if this is simply an isolated incident or if this is becoming a known issue..I'm content with Sprint. I'll have to look at the other forums to see if I'm the only one having issues..
Sent from my LG-LS995 using XDA Premium 4 mobile app
I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
Sent from my LG-LS995 using Tapatalk
Nybs31 said:
I had an issue when at my home recently with service. Since the g flex will not connect to data when on a phone call, i noticed that my service would go to nothing or 1 bar. I contacted sprint, and they told me that the 3g portion of the tower was out that i connect to when at home. They said it would be fixed by the end of the day. My advice is to contact sprint. Maybe they can shed some light on the subject. Try to contact them through the chat on the website. They seem more knowledgeable on there.
Sent from my LG-LS995 using Tapatalk
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There is only one cell radio on the newer phones so no SVDO/SVLTE no voice/data. Wifi is separate so wifi data will still work.
Sent from my iPad using Tapatalk
OK.
so after I posted this thread i started checking the towers around me and found out i was not the only person reporting issues about this. apparently sprint is secretly updating the towers in Amarillo for spark. this didnt come from some idiot rep at the call center either, this i found out on my own. I verified it this morning and some areas in town my little sun lights up and my speeds are ranging from 15-25mb/s depending on the area of town im in.
I also got a phone call from a friend of mine in Austin because his iFag 5s wasnt able to connect to the interwebs even though he showed LTE to be active. they appear to be updating towers continuously in certina areas. thanks for the info on some of ya'lls part! i guess i just wasnt patient enough and jumped to the conclusion of KK breakin something in my phone.
T-Mobile just announced that everyphone they sell from here on will be wifi-calling capable.
From this I assume it will probably an apps, or something that is cooked into the ROM that can be easily ported? I think they are still selling the Nexus 5 too. So maybe we will be blessed with wifi calling soon. Any thought on this? Am I too optimistic?
I am a former G2 user, and I seriously miss wifi calling.
Sent from my Nexus 5 using XDA Free mobile app
KyraOfFire said:
T-Mobile just announced that everyphone they sell from here on will be wifi-calling capable.
From this I assume it will probably an apps, or something that is cooked into the ROM that can be easily ported? I think they are still selling the Nexus 5 too. So maybe we will be blessed with wifi calling soon. Any thought on this? Am I too optimistic?
I am a former G2 user, and I seriously miss wifi calling.
Sent from my Nexus 5 using XDA Free mobile app
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its part of the framework, not just an app. but, install the new hangouts and new hangouts dialer, then make phonecalls via data(wifi if need be).
Had the same thoughts, my wife bought an N5 through Tmo when we switched. How does the N5 get VoLTE.
As it was mentioned above, will the new Hangouts essentially enable VoLTE. Interesting that the new APK is rolling out now same day as Tmo makes this announcement.
Or, will we have to want for Android L?
I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi. I tried this, and saw no new icon. They said to try restarting the phone and connect to wifi again. Tried this, and still no new icon. Not so sure the N5 will be supporting this feature after all. Hoping it will be. I like the new hangouts dialer, but it still uses my google voice number and not my phone number which is a pain for people whom I didnt give the google voice number to in advance.
i wish the would just open source the shiz already so that we can add it ourselves. In a perfect world i suppose.....
Bohemus said:
I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi. I tried this, and saw no new icon. They said to try restarting the phone and connect to wifi again. Tried this, and still no new icon. Not so sure the N5 will be supporting this feature after all. Hoping it will be. I like the new hangouts dialer, but it still uses my google voice number and not my phone number which is a pain for people whom I didnt give the google voice number to in advance.
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n5 is not supported. problem about calling customer service is that they dont know much of whats going on. tmobile is not allowed to add any software to nexus devices, they ALL come free of carriers software.
Bohemus said:
I called t-mobile about this and they confirmed the Nexus 5 was supported. They said to connect to my wifi network and I should see a new icon indicating calls are being routed over wifi.
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I read on the news that T Mobile phones are getting OTA today. The most favorable scenario thus will be an OTA for N5 with wifi-calling soon. The worst case.. oh well, with like 20 phones that has wifi-calling baked in, there must be a feasible way to scoop that baby out, right?
Sent from my Nexus 5 using XDA Free mobile app
Question is it possible to port your tmobile number to GV & it'll show up using your main number while making calls via hangout dialer instead of using a Gv number?
Sent from my Nexus 5 using Tapatalk
Also, does anyone know if the new voip feature in hangouts will subtract from my minutes? i think i remember it doing so when i had the s4 and enabled wifi calling (though i do realize t-mos wifi calling and hangouts voip are 2 different things)
TheAtheistOtaku said:
Also, does anyone know if the new voip feature in hangouts will subtract from my minutes? i think i remember it doing so when i had the s4 and enabled wifi calling (though i do realize t-mos wifi calling and hangouts voip are 2 different things)
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No, it is not counted toward your minutes. It only uses up data.
Sent from my Nexus 5 using XDA Free mobile app
KyraOfFire said:
I read on the news that T Mobile phones are getting OTA today. The most favorable scenario thus will be an OTA for N5 with wifi-calling soon. The worst case.. oh well, with like 20 phones that has wifi-calling baked in, there must be a feasible way to scoop that baby out, right?
Sent from my Nexus 5 using XDA Free mobile app
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no nexus 5 will ever get a tmo ota.
Maybe a software tweak could enable the feature.
---------- Post added at 02:57 PM ---------- Previous post was at 02:55 PM ----------
This could really help the 100 min voice prepaid $30/mo plan.
I use
I use gv phone (playstore). Works great. That is all.
So, no wifi calling for N5 (yet?). Ah well, freedom has a price, I guess.
Also, guys, I believe at this point people already know there are alternatives to wificalling. Do they work? Yes. Are they satisfactory for everyone? Doubt it. Edit: Even if they are, the more choices everyone has, the better it is.
Sent from my Nexus 5 using XDA Free mobile app
The N5 will probably never get wifi calling. Why? because our updates come straight from google, tmo doesnt touch them at all. Sorry to rain on your parade people, but it just isnt happening.
Though as a consolation i have gotten a hold of the voip update to hangouts, and it works like a charm. My 100 min a month plan has just became unlimited
ummm
KyraOfFire said:
So, no wifi calling for N5 (yet?). Ah well, freedom has a price, I guess.
Also, guys, I believe at this point people already know there are alternatives to wificalling. Do they work? Yes. Are they satisfactory for everyone? Doubt it. Edit: Even if they are, the more choices everyone has, the better it is.
Sent from my Nexus 5 using XDA Free mobile app
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**I use gv phone (playstore). Works great. That is all.
simms22 said:
n5 is not supported... tmobile is not allowed to add any software to nexus devices, they ALL come free of carriers software.
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Can’t they simply push this out over the Play store and limit it to the Nexus 5/supported phones?
BinkXDA said:
Can’t they simply push this out over the Play store and limit it to the Nexus 5/supported phones?
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again.. it is not just an app, there are framework changes as well. and an ota from google my nexus 5 will never get.
simms22 said:
again.. it is not just an app, there are framework changes as well. and an ota from google my nexus 5 will never get.
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Sad—they shouldn’t limit this to crippled phones. If the iPhone can do this, which gets updates from Apple, a Google Nexus should be able to do this as well.
BinkXDA said:
Sad—they shouldn’t limit this to crippled phones. If the iPhone can do this, which gets updates from Apple, a Google Nexus should be able to do this as well.
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nexus can do it, without issue. just need to use an app for it. and there are other apps available for it. and now you can do it using your gvoice number, providing you update your hangouts and install the hangouts dialer.
Has anyone else been missing calls occasionally with the Nexus 6 on sprint? I seem to miss atleast one or more every day with it. It is very intermittent but it does happen, but it's not good because some of them are important calls.
Any information or help would be appreciated!
cboz83 said:
Has anyone else been missing calls occasionally with the Nexus 6 on sprint? I seem to miss atleast one or more every day with it. It is very intermittent but it does happen, but it's not good because some of them are important calls.
Any information or help would be appreciated!
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Are you using Google voice? Just curious because I've had it happen, but very rarely. By the way, check out my thread in general. Lots of Sprint users to ask.
http://forum.xda-developers.com/showthread.php?t=2949996
Spouted from shamu via Tapatalk
It happens to me 2-4 times everyday on my Sprint Nexus 6 with Android 5.0.1 (latest OTA). I got Nexus 6 on Dec 22 and missed calls 3-4 times a day that I know of. It happened very intermittently especially when I'm connected to WiFi at home. I went to Sprint store and they said it could be network related problem and they opened a ticket. Sprint rap from store mentioned that it could be issue related to CSFB on Spark network. Sprint never called me back regarding the issue. I decided to returned with restocking fees (they refused to waive the restocking fee) and got the HTC One M8 and issue went away.
Yesterday (Jan 8) I had to buy new Nexus 6 and activated on my sprint account (for work related reason), BAM! the missing calls issue showed up right away. From my experiences, I've other Spark phones (S5, LG G3, HTC One M8) and this issue only happened on Sprint Nexus 6.
If it is CSFB issue, it should show up on my M8 and it did not. Looks like this issue is Sprint Nexus 6 and Sprint network since I don't see other people reported on other network like ATT, T-Mobile and Verizon.
I searched for "Nexus 6 missing calls" on google, you will see a bunch of people reported on Sprint Community forum and issue is still not resolved.
The only work around is to put the phone in 3G mode. The csfb issue is at fault,as said above. So you have to leave LTE off. Still waiting for a damn resolution.
Is this still an issue in today? Just curious
kolyan said:
Is this still an issue in today? Just curious
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Before I switched to Verizon (thank God) I had no issues using my Nexus 6 on Sprint in mid 2016. You know, other than the typical Sprint issues like poor coverage, no VoLTE, frequent 3G or 1x signal rather than LTE, etc...
So my problem is that while being connected to WiFi, my phone cannot receive any incoming calls. I have flashed several Roms and radios to see if that would fix the problem, as well as playing with the APN settings. Has anyone else experienced this or am I just lucky? I am on T-Mobile so I'm hoping the WiFi calling makes this a moot point, but I'd still like to fix this for the time being. Same issue for sending or getting MMS, but textra has a work around for that. Thanks for your time and input.
RoninRyan said:
So my problem is that while being connected to WiFi, my phone cannot receive any incoming calls. I have flashed several Roms and radios to see if that would fix the problem, as well as playing with the APN settings. Has anyone else experienced this or am I just lucky? I am on T-Mobile so I'm hoping the WiFi calling makes this a moot point, but I'd still like to fix this for the time being. Same issue for sending or getting MMS, but textra has a work around for that. Thanks for your time and input.
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It's a known issue. If you use the search forum option, you will find the relevant threads.
Evolution_Freak said:
It's a known issue. If you use the search forum option, you will find the relevant threads.
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Click to collapse
I'm guessing you mean this thread that you participated in? http://forum.xda-developers.com/nexus-6/help/lmy47m-5-1-calls-wifi-t3068902
I did find that earlier but the information that was stated by the op running chroma is not working for me, so I was wondering if there were more details out there.
RoninRyan said:
I'm guessing you mean this thread that you participated in? http://forum.xda-developers.com/nexus-6/help/lmy47m-5-1-calls-wifi-t3068902
I did find that earlier but the information that was stated by the op running chroma is not working for me, so I was wondering if there were more details out there.
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Turn off enhanced LTE in Settings>more>cellular networks>carrier settings.
Apparently this issue is STILL present and it dates back to April and now it effects Project Fi users as well. How do Sprint customers deal with this, 4 MONTH missing calls and texts ?
I'm on my second nexus and its still an issue, seems like there is no way to fix this. I would like to know how many users are affected....
Sent from my Nexus 6 using Tapatalk
kolyan said:
Apparently this issue is STILL present and it dates back to April and now it effects Project Fi users as well. How do Sprint customers deal with this, 4 MONTH missing calls and texts ?
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The semi-effective Sprint fix has been switching to 3g only while connected to WiFi.
The_Merovingian said:
The semi-effective Sprint fix has been switching to 3g only while connected to WiFi.
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Could you elaborate on "semi-effective"?
Thanks.
cam30era said:
Could you elaborate on "semi-effective"?
Thanks.
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Sure. Most users in my Sprint thread have reported that this works. Some have said it doesn't.
The_Merovingian said:
Sure. Most users in my Sprint thread have reported that this works. Some have said it doesn't.
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Thanks. On Fi for a couple of days, and it's locked on Sprint at home. At least I know what to expect and keep an eye out for.
The issue actually dated back to December 2014 lol.....
It might have gotten better on Project Fi at least....last time I tested I received all 5 calls. I wonder when Sprint implemented that semi fix?
kolyan said:
The issue actually dated back to December 2014 lol.....
It might have gotten better on Project Fi at least....last time I tested I received all 5 calls. I wonder when Sprint implemented that semi fix?
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It wasn't implemented by Sprint, rather resourceful users through trial and error.
I had surely thought this was a Sprint specific issue, as we have been plagued by issues involving their network. I'm referring to the duplicate texting problems that were finally resolved in 5.1.1, so for once, I'm surprised that I can't #blameSprint.
The_Merovingian said:
It wasn't implemented by Sprint, rather resourceful users through trial and error.
I had surely thought this was a Sprint specific issue, as we have been plagued by issues involving their network. I'm referring to the duplicate texting problems that were finally resolved in 5.1.1, so for once, I'm surprised that I can't #blameSprint.
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I did read that it's LTE + WiFi issue and users manually switching to 3G, I suppose that's what u mean
kolyan said:
I did read that it's LTE + WiFi issue and users manually switching to 3G, I suppose that's what u mean
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Yes that is what we are doing... For a really long time.... With no fix is site. I've contacted Sprint Google and Motorola, they all tell me to exchange the device for another. I'm now on my second nexus 6 with the lte + WiFi issue.
Sent from my Nexus 6 using Tapatalk
I find it a bit ridiculous they dragged it this far without a fix. How is it even possible that 3 gaint companies can't fix it for like 8-9 month
kolyan said:
I find it a bit ridiculous they dragged it this far without a fix. How is it even possible that 3 gaint companies can't fix it for like 8-9 month
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Click to collapse
I agree we as users have to keep reporting the issue or its never going to get fixed. I just received a replacement nexus 6 with the exclamation point issue and still missing calls on WiFi.... Ugh I can't win....
Sent from my Nexus 6 using Tapatalk
cam30era said:
Thanks. On Fi for a couple of days, and it's locked on Sprint at home. At least I know what to expect and keep an eye out for.
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Click to collapse
The main issue on sprint seems to be that the phone has to switch from LTE to 3g to ring the phone, and for some reason it's having a problem doing that while on WIFI. Therefore being were all forced to run our phones in 3g mode. The phone has no problem ringing on WIFI.
your project fi should work fine on sprint.. When someone calls you on project Fi your phone uses LTE for calls ( or wifi ). No need for your phone to switch back and forth..
The easy fix for sprint on this is to just enable WIFI calling on the Nexus..
xTmDarren said:
The main issue on sprint seems to be that the phone has to switch from LTE to 3g to ring the phone, and for some reason it's having a problem doing that while on WIFI. Therefore being were all forced to run our phones in 3g mode. The phone has no problem ringing on WIFI.
your project fi should work fine on sprint.. When someone calls you on project Fi your phone uses LTE for calls ( or wifi ). No need for your phone to switch back and forth..
The easy fix for sprint on this is to just enable WIFI calling on the Nexus..
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Click to collapse
It hasnt worked on Project Fi, its the same issue as on Sprint. It did get better.....perhaps they are tweaking it. Lately its been working fine, so maybe they fixed it. Fi has different issue now....no band 12 support on M and people that run L build with B12 say they miss calls on Tmobile because Fi doesnt support VoLTE on B12
Does the Galaxy Note 5 (specifically Sprint) have talk and surf?
KeboPR said:
Does the Galaxy Note 5 (specifically Sprint) have talk and surf?
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Do you mean the capability of talking on the phone and being able to surf the web on the phone's browser or even talk on the phone while you are tethering the phone as a modem for a computer or laptop????
If that's what you mean the answer is a big fat NO... Had a long conversation with Sprint about this today. If there is no third party fix for this. My phone will probably be going back and they will have to eat the restocking fee themselves...
gn4life84 said:
Do you mean the capability of talking on the phone and being able to surf the web on the phone's browser or even talk on the phone while you are tethering the phone as a modem for a computer or laptop????
If that's what you mean the answer is a big fat NO... Had a long conversation with Sprint about this today. If there is no third party fix for this. My phone will probably be going back and they will have to eat the restocking fee themselves...
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Click to collapse
That is ridiculous! I used it a lot (tethering and talking at the same time). I can't believe they stepped back in this! Do you happen to know if this is only with Sprint or it is the same with other carriers?
KeboPR said:
That is ridiculous! I used it a lot (tethering and talking at the same time). I can't believe they stepped back in this! Do you happen to know if this is only with Sprint or it is the same with other carriers?
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Click to collapse
I believe it's a cdma thing (radio issue)
KeboPR said:
That is ridiculous! I used it a lot (tethering and talking at the same time). I can't believe they stepped back in this! Do you happen to know if this is only with Sprint or it is the same with other carriers?
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Oh i agree. Same with me. Used it everyday. Think the newer notes dont have dual antennas or something like that. Baffling.
This is definitely a Sprint thing although when I had the S3 it had the capability to do both at the same time on Sprint.
Lancerz said:
This is definitely a Sprint thing although when I had the S3 it had the capability to do both at the same time on Sprint.
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You are right. The S3 was the last Samsung phone to support talk and surf under 3G service.
It's called: SVDO. I'm not so sure about Sprint but with Verizon, when you have LTE/4G, you can talk and surf.
GreeleyXda said:
I believe it's a cdma thing (radio issue)
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Yakuzahi said:
You are right. The S3 was the last Samsung phone to support talk and surf under 3G service.
It's called: SVDO. I'm not so sure about Sprint but with Verizon, when you have LTE/4G, you can talk and surf.
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I had a Note 3 in sprint which had 2 antennas and it could Data+Voice . Note 5 has only 1 antenna so it can't (atleast in Sprint Version). Also I think Sprint doesn't support VoLTE atm.
yes in another thread I started it has been confirmed that you can talk and surf on the Note 5 through other carriers....Sprint NO though Crazy to think I was talking and surfing on my busted up Note 2 just a few days ago, but can no longer do it on a brand new flagship phone. Just seems super backwards.
sprint will be adding talk and surf in the future. whi knows when.. probably at least a year.
Samsung Note 5 on Verizon no longer supports talk and surf. Very frustrating. I thought I was upgrading from my Galaxy S4, besides the large screen, the Note 5 is a step back. Several other annoyances: you are no longer able to paste a telephone number into the dialer. The work around I found is if you press a number on the keypad first then you can paste the number in...you just have to make sure to erase whatever key you hit on the dialer. And there is no longer an option to quick dial a person more than one number (ie: cell and home). If you look at previous Samsung widgets they give you more than one option, now it is only showing one.
I also noticed not only does this kill talking on the phone and browsing the web but it can effect other things too. Everyday I find more and more limitations to this phone.
-Since I use texting a lot for my business, I started using free messaging app like Kik and others for personal and social texting....That way there are no mix ups between personal and business text... lol no accidental text. So While I am talking on the phone I can not receive any of those messages until after I end the phone call. Since those apps are internet connection based.
So does this mean Email and paypal notifications will do the same? Meaning I cant get an important email or paypal payment notification until I hang up with the client? This would suck big time because I normally keep my clients on the phone to verify their payment has been received....
PennyBlossom401 said:
You are no longer able to paste a telephone number into the dialer.
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I do it all the time. That too must be a VZW thing.
Been talking and surfing and multitasking all at the same time since 2007. If sprint are that retarded not to overhaul their network, its time to change
polish_pat said:
Been talking and surfing and multitasking all at the same time since 2007. If sprint are that retarded not to overhaul their network, its time to change
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Well other people are now reporting that it is not just a Sprint thing so you may want to get some clarity before you switch.... Not even just talking and surfing or tethering and talking, but the fact that I cant get any web based messages, notification,or payment alerts while I am on the phone seems like there is no reason to have an all in one phone. Might as well just have 2 devices...
This is terrible. Who else reported this? I doubt it's a GSM user
Sent from my SM-N920W8 using Tapatalk
polish_pat said:
This is terrible. Who else reported this? I doubt it's a GSM user
Sent from my SM-N920W8 using Tapatalk
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Looks like Post #11 in this thread is saying Verizon is no longer doing it. I have also seen others post this as well. I wish there was something that could be done about it. This really hinders my business use, social life, and entertainment vs my Note 2. Just an overall huge step backwards for me in every direction. I am just leery of buying a used Note 2 because I cant find any new old stock of them... Otherwise this thing would be back at Sprint ASAP.
All GSM note 5 are identical. There is no reason i could download, talk, hotspot and browse all at the same time using either LTE or a combination of LTE and wifi and other GSM note 5 can't. Isn't verizon also CDMA though? We don't have anymore CDMA carriers in Canada but I remember verizon being now or at some point CDMA
Sent from my SM-N920W8 using Tapatalk
On my verizon note 5, I have to activate "advanced calling" in the settings. Only drawback is it sucks more battery juice on standby First time I activated it I had to reboot phone. I read the reason they had to change it is because 2 separate radios were used previously for voice and data. Now its a single radio.
9BlackN*Black6 said:
On my verizon note 5, I have to activate "advanced calling" in the settings. Only drawback is it sucks more battery juice on standby First time I activated it I had to reboot phone. I read the reason they had to change it is because 2 separate radios were used previously for voice and data. Now its a single radio.
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Click to collapse
Wow .. So it is possible with only one radio? I was under the impression that tome couriers opted for dual radios allowing talk and surf and Sprint did not. This is somewhat hopeful maybe there can be an app or hack to get or activate the "advanced calling" setting for Sprint. Would love to hear or see more info on this.... There is so much conflicting info on this.