Two red dots? - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I never noticed it before, but two tiny red dots appeared on each of the bottom corners in the capacitative button area. It looked like some kind of led, but they were very dim. I tested it and it looks like they appear when the micro-usb is partially in. Has anyone else seem them or know what they are?

I noticed them too. I thought they were sensors for the active display so when you reach for the phone it senses your movement and lights up the display. Not sure though, just a guess.

rustynutzz said:
I noticed them too. I thought they were sensors for the active display so when you reach for the phone it senses your movement and lights up the display. Not sure though, just a guess.
Click to expand...
Click to collapse
Yeah, your guess is spot on.
I do believe they are infrared sensors (hence why you can slightly see them in the dark as red-colored dots), and they are pulsing constantly to detect any reflection that would indicate an approaching hand.

You are correct, there are actually 3 of them, two on the bottom and one on the upper right corner.

hollovoid said:
You are correct, there are actually 3 of them, two on the bottom and one on the upper right corner.
Click to expand...
Click to collapse
I think there's actually 4 of them, one in each corner. And 4 microphones, one in each corner.
Sent from my XT1254

ccheww said:
I think there's actually 4 of them, one in each corner. And 4 microphones, one in each corner.
Sent from my XT1254
Click to expand...
Click to collapse
Not in each corner actually. The bottom two and upper right. The 4th one is next to the proximity sensor and FFC. I saw it in a video posted on here before. Regarding the sensors that is.

Interesting.
Did not realize that feature was driven by IR sensors.
How do they tell the difference between an approaching hand, and being pressed up against your leg in your pocket?

The software is able to detect whether or not it is in your pocket based off of either the light sensor, IR sensors or possibly a combination of the two.
Sent from my XT1254 using XDA Free mobile app

Wouldn't the motion sensor come into play in determining if it's your pocket?

I believe "Pocket mode" is determined principally by the "proximity sensor" - the same sensor that determines when the phone is against your cheek during a phone call and turns the screen off. When pocket mode is enabled, the "active display" is disabled, so it doesn't display notifications when it is in your pocket. I believe the pocket mode also disables the ir sensors, so it isn't trying to determine if you are reaching for your phone.

jasoraso said:
I believe "Pocket mode" is determined principally by the "proximity sensor" - the same sensor that determines when the phone is against your cheek during a phone call and turns the screen off. When pocket mode is enabled, the "active display" is disabled, so it doesn't display notifications when it is in your pocket. I believe the pocket mode also disables the ir sensors, so it isn't trying to determine if you are reaching for your phone.
Click to expand...
Click to collapse
Correct. Cover the proximity sensor and give it a try. Shake the phone and wave your other hand, it won't turn on.

joshm.1219 said:
Correct. Cover the proximity sensor and give it a try. Shake the phone and wave your other hand, it won't turn on.
Click to expand...
Click to collapse
OK, still, what do the 3 red lights do, if you cover the proximity sensor, yes the screen won't turn on. But, the lights still light up and wont activate. They obviously aren't there to activate the screen, so what are they?

Related

[Q] Weird light under glass, to left of "htc" logo

I don't have the required number of posts to insert a link, but I uploaded a clip on you tube so you can clearly see the problem (just type "weird light under glass incredible s" in the search bar)
I had to send my Incredible S in for repair because it stopped charging. That was fixed but then it wouldn't read my SIM card. I sent it back and that was fixed but now I notice this rapidly flashing reddish light (color looks different because of video quality I guess) that appears to be behind the glass near the top of the phone, slightly to the left of the "htc" logo. It is certainly not the LED; is it some other light I don't know about?!? This light come and go; it will stop if I turn the phone off but eventually starts up again. I called HTC and they had no idea and weren't allowed to access YouTube to look at the clip I uploaded. Any suggestions? There are no other problems with the phone but I don't want to ignore this if it's a red flag. If this is indeed a light indicating something, the only thing I can think of is that it is a "tech" light that only a specialist would recognize as meaning some internal part has to be replaced. There's no mention of it in the user manual.
That is the proximity sensor. Check whether you have any apps that is using the proximity sensor. ie. Pocket locker
Sent from my HTC Incredible S using XDA
That's definitely the proximity sensor!!! U can also see it normally during a call when its dark!!! Does your phone screen turn off when u cover that light??
Sent from my HTC Incredible S using Tapatalk
as the others have said, that's the proximity sensor. It detects if there is anything near it, like when you put the phone to your ear when talking on it.
In the "talking on the phone case", if it detects something near, it will put the screen into sleep mode so you don't accidentally push buttons with your cheek or similar.
As am84496 said, something is using the sensor and checking for proximity.
Thanks for the responses. You're definitely right. I d/led "proximity sensor finder" and the light came on when the application was started and went off when it was closed. I don't know what application(s) used it before though. Is there any way to find out what application is using the proximity sensor at a given time? Someone suggested to me that it was a sensor and that it might have shorted out. But I guess that isn't likely right? And my screen didn't turn off when I covered it; it would only do that during a call wouldn't it?
jivediscodan said:
(color looks different because of video quality I guess)
Click to expand...
Click to collapse
It's infrared

[Q] How do you guys feel about Moto Display?

I honestly think it is far too sensitive. I just got my X today and I set it in my passenger seat to drive. The active display turned on about every 4 seconds because of the tiny bumps from driving. With the IR sensors turned on the display is turned on every time I set down my phone. I emailed Moto about making some kind of sensitivity setting. What do you guys think?
jdubya42 said:
I honestly think it is far too sensitive. I just got my X today and I set it in my passenger seat to drive. The active display turned on about every 4 seconds because of the tiny bumps from driving. With the IR sensors turned on the display is turned on every time I set down my phone. I emailed Moto about making some kind of sensitivity setting. What do you guys think?
Click to expand...
Click to collapse
I wouldn't worry about it. It barely uses any power when it turns on because amoled. If it was an LCD screen, you bet I would be complaining
sent from my Moto X (2014)
0.0 said:
I wouldn't worry about it. It barely uses any power when it turns on because amoled. If it was an LCD screen, you bet I would be complaining
sent from my Moto X (2014)
Click to expand...
Click to collapse
I'm not really worried about battery life so much as it just annoys me to see my screen constantly turn on. Well, partly.
I made it like the 2013 version. Shut off the hand motion sensors so now it only responds to movement of the device. MUCH better on battery
Active Display turns on as long as you have notifications, it's not road bumps setting it off.
chrisrozon said:
Active Display turns on as long as you have notifications, it's not road bumps setting it off.
Click to expand...
Click to collapse
I think you may be wrong on this, if you wave at the phone or move it a little bit the display will show you the time, even if there is no notifications, i too have this issue, i leave my phone on the dash and since the back of the phone is curved , it will tilt a little , enough to activate the display. No biggie, but just saying it happens .
If it had the option, my setup would be OFF Movement sensor, and ON (ir) gesture sensor . i see myself frequently waving at the screen to check the time, and now i do this thing where i dont use the wake button to unlock the phone while it sits on my desk, i make the display wake with my hand and unlock it..
Galinha1 said:
I think you may be wrong on this, if you wave at the phone or move it a little bit the display will show you the time, even if there is no notifications, i too have this issue, i leave my phone on the dash and since the back of the phone is curved , it will tilt a little , enough to activate the display. No biggie, but just saying it happens .
If it had the option, my setup would be OFF Movement sensor, and ON (ir) gesture sensor . i see myself frequently waving at the screen to check the time, and now i do this thing where i dont use the wake button to unlock the phone while it sits on my desk, i make the display wake with my hand and unlock it..
Click to expand...
Click to collapse
2nd that, if I could turn off the movement sensor I would also. The gesture sensor works pretty great, the movement sensor is too sensitive.
Yeah, mine blinks on and off all the time regardless of notifications or not. Received an update the other day for the sensors and it didn't change anything.
Galinha1 said:
I think you may be wrong on this, if you wave at the phone or move it a little bit the display will show you the time, even if there is no notifications, i too have this issue, i leave my phone on the dash and since the back of the phone is curved , it will tilt a little , enough to activate the display. No biggie, but just saying it happens .
If it had the option, my setup would be OFF Movement sensor, and ON (ir) gesture sensor . i see myself frequently waving at the screen to check the time, and now i do this thing where i dont use the wake button to unlock the phone while it sits on my desk, i make the display wake with my hand and unlock it..
Click to expand...
Click to collapse
I totally agree. IR only and no movement would be great. I have IR turned off right now and I wish it didn't annoy me to have both on. I paid for these fancy new IR sensors and I'm not even using them.
chrisrozon said:
Active Display turns on as long as you have notifications, it's not road bumps setting it off.
Click to expand...
Click to collapse
I know what you're talking about, the screen does flash if you have a notification. I can obviously tell I don't have one, just take your phone and tap the corner of it or set it on your couch and then sit down, your active display will turn on.
jdubya42 said:
I know what you're talking about, the screen does flash if you have a notification. I can obviously tell I don't have one, just take your phone and tap the corner of it or set it on your couch and then sit down, your active display will turn on.
Click to expand...
Click to collapse
If you are worried about the phone activating the screen too frequently - I think having it upside down will prevent that. The active screen doesn't turn on when in a pocket, and I think that could also be said for being upside down on the car seat next to you.
jasoraso said:
If you are worried about the phone activating the screen too frequently - I think having it upside down will prevent that. The active screen doesn't turn on when in a pocket, and I think that could also be said for being upside down on the car seat next to you.
Click to expand...
Click to collapse
I didn't think about that. Thanks for the suggestion.

[Q] IR Sensors Possible Issue?

So the IR sensors on the phone, the ones that are on each corner of the phone and detect movement so that it lights up the active display. Has anyone noticed this? When i wave my hands over the bottom ones, the screen doesn't light up, but if i wave my hand over the top one, it does. Does this mean my bottom ones aren't working? It hasn't really been a real problem, and I'm exchanging my phone for a different color anyway, but wondering if other can recreate this or if it is actually an issue.
Should only take a quick wave of your hand over the bottom bezel of the phone to see if the display turns on. Someone please take a second to let me know.
You have to be a certain height above the lower sensors for it to activate. I have the same issue.
I also have to look at the screen just right to make the screen stay on. Many times it starts to dim while I am reading and I have to adjust the phone. I also have to wave fairly high up to turn it on.
Sent from my XT1096 using XDA Free mobile app
I could be wrong but I believe you have to wave your hand completely over the display for it to function properly. So its not unintentionally turning on with every movement near it. The command is a hand wave over the display, not the bottom of the phone. So I believe its working as designed.
qwerty12601 said:
I could be wrong but I believe you have to wave your hand completely over the display for it to function properly. So its not unintentionally turning on with every movement near it. The command is a hand wave over the display, not the bottom of the phone. So I believe its working as designed.
Click to expand...
Click to collapse
I can make it activate by waving over the bottom half, but only when I do it a few inches above the screen.
i have the same problem.
nimper said:
I can make it activate by waving over the bottom half, but only when I do it a few inches above the screen.
Click to expand...
Click to collapse
i can activate the sensors when approaching from the upper part of the screen.
But not from the lower half (sensors below the display).
when seen in very dark room i see all the sensors (upper two and lower two) light up red.
i know that when the upper part of the phone is covered ,the sensors don't work because if the proximity sensor senses dark then it means ur phone is in ur pocket.
should i get a replacement . (really worried)
i did reinstall the moto app, it didn't help.
My Moto X has the same issue.
Edit, covering the top sensor may make the phone think it is in a pocket. I can wave over the bottom of the phone with no response though.
doronster195 said:
So the IR sensors on the phone, the ones that are on each corner of the phone and detect movement so that it lights up the active display. Has anyone noticed this? When i wave my hands over the bottom ones, the screen doesn't light up, but if i wave my hand over the top one, it does. Does this mean my bottom ones aren't working? It hasn't really been a real problem, and I'm exchanging my phone for a different color anyway, but wondering if other can recreate this or if it is actually an issue.
Click to expand...
Click to collapse
There's nothing wrong with your phone- the "sensors" at the bottom are just flashers and the actual IR receiver is in the top of the phone, so if you wave your hand too close to the bottom the receiver won't be able to pick it up.
Only the top right one wakes the device on mine.
I really doubt it's the IR. I believe it's the camera waking the device.
Enviado de meu XT1097 usando Tapatalk
mefxes said:
Only the top right one wakes the device on mine.
I really doubt it's the IR. I believe it's the camera waking the device.
Enviado de meu XT1097 usando Tapatalk
Click to expand...
Click to collapse
Why would you doubt something that is explicitly stated by the manufacturer? The IR sensor's sole purpose is for gestures, one of which is to show the Active Display.
Only top right corner wakes my phone
I don't think you have a problem. Try this:
If u simply wave at the top sensors, from any direction, the screen turns on.
For the lower sensors, try a bunch of different movements and you'll realize that when you reach for your phone (that means, moving your hand down and approaching the phone from the bottom part) the bottom sensors work.
My theory: the top sensors detect any movements, specially wave (from side to side) movement. The bottom ones detct the "reaching for" movement... If i remember correctly, the little demo you get inside Moto app tells you you can view notification by waving right above the screen or right before you grab the smartphone... isn't it exactly that which we are discussing?
Taking a shot in the dark here, but try going to the "Moto" app, hit the little gear icon top right and select actions. Then select "Wave to silence".
Now test it out, try swiping just above the top sensor (leaving the bottom sensors unused). Now try vise-versa (swipe across the bottom sensors while leaving the top unused). Notice how the wave action DOESN'T work when you isolate the sensors in this way. Now try swiping just above both of them with either your hand or with two fingers, one swiping the bottom and one swiping the top at the same time, you'll notice that DOES work. I think the only time all the sensors are used is for the action of waving to silence calls and things of that nature. When it comes to Moto Display and showing notifications, I'm pretty sure it's programmed to only use the top right sensor, as it wouldn't need three sensors to detect movement. Though I'm not sure why all three sensors come on when the display is off.
-Jettic
Again, there is only one actual sensor, the rest are just flashers, like little LEDs. The flashers send out IR, and the sensor picks it up. What this means, is if the sensor doesn't see your hand (ie, when your hand is only near the bottom of your phone) it's not going to activate anything. The IR flashers essentially bathe your hand in IR light, and the sensor is the component that actually sees it. Make sense?
_MetalHead_ said:
Again, there is only one actual sensor, the rest are just flashers, like little LEDs. The flashers send out IR, and the sensor picks it up. What this means, is if the sensor doesn't see your hand (ie, when your hand is only near the bottom of your phone) it's not going to activate anything. The IR flashers essentially bathe your hand in IR light, and the sensor is the component that actually sees it. Make sense?
Click to expand...
Click to collapse
:good: +1.
I've read the same statement in some technical review.
Can't really remember which ones.
Don't replace your moto X. He's fine.
I've noticed on mine, the bottom two are easily visible in the dark, whereas the top right is barely visible, and the top left isn't visible at all.
I'm not sure if this is affecting the performance or not.
kloan said:
I've noticed on mine, the bottom two are easily visible in the dark, whereas the top right is barely visible, and the top left isn't visible at all.
I'm not sure if this is affecting the performance or not.
Click to expand...
Click to collapse
Read the post from MetalHead above yours.
I can activate my screen by waving my hand over the bottom or top portions of the screen.
Nexus-S said:
Read the post from MetalHead above yours.
Click to expand...
Click to collapse
i did. The top left one doesn't light up at all, unlike the bottom two. This leads me to believe it's non-functioning.

IR Sensors?

Am I right in saying that there are four IR sensors on this device? I thought I saw one in each corner but lately, whenever I wave my hand over the bottom half of the phone, the screen does not light up.
Yes, if you want to see if they're all working, video record it with another phone or camera, you should see the IR sensors shining.
joshm.1219 said:
Yes, if you want to see if they're all working, video record it with another phone or camera, you should see the IR sensors shining.
Click to expand...
Click to collapse
I tried with an iPhone and nothing came up...
Where is the fourth? Mine only has 3. Bottom two corners and upper right. Mine also does not light up if I wave over the bottom, but I can see the sensors firing, they give off a bit of red light. It's pretty easy to see in the dark, even with a naked eye.
There is only 3 and they are visible with the naked eye. Top right, and bottom corners.
Xelios029 said:
Where is the fourth? Mine only has 3. Bottom two corners and upper right. Mine also does not light up if I wave over the bottom, but I can see the sensors firing, they give off a bit of red light. It's pretty easy to see in the dark, even with a naked eye.
Click to expand...
Click to collapse
I seem to remember mine working when I passed over the bottom, but now it is not. I can also see them glow red, but they don't seem to work anymore. Did yours ever work?
They never go right. The actual light is invisible to our eyes. You see the red dots when you catch it in certain light. But that's the sensor itself not the light its producing
Yeah my bottoms aren't working either, also if u go into attentive display, it doesn't work for me, the picture never pops up. Anyone care to give it a try, I haven't took the update, didn't know if that was anything for it.
INCREMENTAL said:
Yeah my bottoms aren't working either, also if u go into attentive display, it doesn't work for me, the picture never pops up. Anyone care to give it a try, I haven't took the update, didn't know if that was anything for it.
Click to expand...
Click to collapse
Yup. Maybe an update broke it? I know it worked when I first got the phone then I turned it off.
Edit: they do turn on when I approach the phone. So I know they work.
I hadn't took the update so that's weird, idk hopefully it will be figured out. I see the sensors light up so their working I just can't figure out what's going on, glad its just not my phone.
zathus said:
They never go right. The actual light is invisible to our eyes. You see the red dots when you catch it in certain light. But that's the sensor itself not the light its producing
Click to expand...
Click to collapse
The red dots go on and off when you move across the bottom of the screen. It's definitely not the sensor itself, because if you hold it in the same angle, the light also goes off.
As far as the bottom of the screen, mine has never lit up my screen by reaching across the bottom. I think the bottom sensors work in conjunction with the gyro, so that when you pick it up it turns on, but the sensors themselves never turn on my phone. If I wave across the upper right one it will though. It's been this way on all 3 Turbos I've had.
The 4th is near the middle on top. You can see them in this video.
https://www.youtube.com/watch?v=k2dB6jr7Aww
The bottom sensors only work in a dark room for me. When the turn on they go bright then dim, and then they will sense my hand. Try it.

Am I holding it wrong? How should the proximity sensor and Ambient display work?

I just got the phone last week and it’s always had a screen protector on it. I know many have issues with the proximity sensor covered but I don’t get how the phone should work. All my other phones turn off the display as you put the phone to your ear and on again if you move it away to look at something or end the call. The Nexus 6 just stays on until the screen time out and then I have to tap the power button to get the screen back.
I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within two inches or so and it jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?
Also, the Ambient display setting says it will turn on the display when you pick up the phone or get notifications. Never worked. ???
Bad phone, software or setting?
Thanks.
P.S. Why in God’s name are the volume buttons and to a lesser extent, the power button, dead center of the phone? I hit them every flipping time I pick it up. Is there a way to disable the volume buttons when the screen is off?
Tanquen said:
I just got the phone last week and it’s always had a screen protector on it. I know many have issues with it covered but I don’t get how the phone should work. All my other phones turn off the display as you put the phone to your ear and on again if you move it away to look at something or end the call. The Nexus 6 just stays on until the screen time out and then I have to tap the power button to get the screen back.
I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within inches or so and jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?
Also, the Ambient display setting says it will turn on the display when you pick up the phone or get notifications. Never worked. ???
Bad phone, software or setting?
Thanks.
Click to expand...
Click to collapse
my suggestion would be to take your screen protector off. when you pull away from thd phone, the screen should pop on, but it not doung that for you. over the past 8 months or so, ive been reading about this same issue. and its always fixed by raking off the screen protector. im fuessing that your screen protector is covering one of your sensors.
Understood but:
"I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within two inches or so and it jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?"
Can someone without a screen protector on chime in with naked sensor readings?
Tanquen said:
Understood but:
"I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within two inches or so and it jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?"
Can someone without a screen protector on chime in with naked sensor readings?
Click to expand...
Click to collapse
Readings the same.
Tanquen said:
Understood but:
"I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within two inches or so and it jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?"
Can someone without a screen protector on chime in with naked sensor readings?
Click to expand...
Click to collapse
your phone has its own proximity sensor thats being blocked by your screen protector, probably. im telling you that of the very many that have been reporting thus issue, have no more issue when they remove the screen protector. its worth a try, isnt it?
simms22 said:
your phone has its own proximity sensor thats being blocked by your screen protector, probably. im telling you that of the very many that have been reporting thus issue, have no more issue when they remove the screen protector. its worth a try, isnt it?
Click to expand...
Click to collapse
His screen is staying on tho. Usually with screen protector it stays off.
prdog1 said:
His screen is staying on tho. Usually with screen protector it stays off.
Click to expand...
Click to collapse
for most ppl it stays off, a few that ive read stay on non stop.
for example.. if it doesnt "see" your face get close, it wont turn off the screen.
simms22 said:
for most ppl it stays off, a few that ive read stay on non stop.
Click to expand...
Click to collapse
Kewl. He needs to make sure ambient display is on in display settings. Also the buttons are in middle of phone so you can reach them holding phone normally.
simms22 said:
... its worth a try, isnt it?
Click to expand...
Click to collapse
Yea, but the protector would not be usable afterwards and it was really hard to get it on clean and lined up and the sensor readings are the same. I thought the folks that had problems had stuck or sporadic readings.
simms22 said:
for most ppl it stays off, a few that ive read stay on non stop.
for example.. if it doesnt "see" your face get close, it wont turn off the screen.
Click to expand...
Click to collapse
Mine can be toggled on and off with the power button, never gets stuck. It just acts like the proximity sensor mode during a call never activates. It only powers off after the normal screen timeout if you are still on the phone. The sensor does see me and sets the value the zero.
prdog1 said:
Kewl. He needs to make sure ambient display is on in display settings. Also the buttons are in middle of phone so you can reach them holding phone normally.
Click to expand...
Click to collapse
It’s on, even tried toggling it.
The buttons should be higher. I understand you can’t reach the power button on larger phones if on top of the phone but putting the volume at the center of gravity is crazy. It’s actually noticeably difficult to hold the phone without it dipping when grabbing it lower and that’s after training myself to grab it lower. I still forget and grab it in the middle like any brick sized object. I'm old, hands weak.
I have read here, somewhere, that the proximity sensor does not have a variable output. It's either off or on, so to speak.
Larzzzz82 said:
I have read here, somewhere, that the proximity sensor does not have a variable output. It's either off or on, so to speak.
Click to expand...
Click to collapse
Probably yes but everyone who had a screen protector without a sensor cut out had to change it for one with a sensor cut out.
This is step 1. Even if this isn't the cause, it will cause problems later.
You say not variable. Sure on or off. That said, a protector can limit how close the "close" reference can be identified at.
Step 2 is a factory reset.
Unfortunately, can't troubleshooting without doing these steps.
Larzzzz82 said:
I have read here, somewhere, that the proximity sensor does not have a variable output. It's either off or on, so to speak.
Click to expand...
Click to collapse
That is my understanding also and someone posted above that they have the same readings from the sensor without a screen protector. They did not say but I’m assuming their phone works as it should when on a call. Again: "I installed a proximity sensor app (Proximity Sensor Finder) and it seems to work fine though I don’t know what the readings would be without the screen protector covering it. It shows 5.000305cm until my hand gets within two inches or so and it jumps to 0. The app says some sensors are discrete so seems ok and the readings are very consistent and fast. So why is the screen not turning off?"
danarama said:
Probably yes but everyone who had a screen protector without a sensor cut out had to change it for one with a sensor cut out.
This is step 1. Even if this isn't the cause, it will cause problems later.
You say not variable. Sure on or off. That said, a protector can limit how close the "close" reference can be identified at.
Step 2 is a factory reset.
Unfortunately, can't troubleshooting without doing these steps.
Click to expand...
Click to collapse
I know, I know. I’ve read that many have had issues with screen protectors but I thought the folks that checked saw that the proximity sensor readings were also bad. Mine seem to be just what the phone would want to see.
I will take it off at some point and I guess I’ll be the first to verify that even if you use an app to monitor the proximity sensor readings and they look normal the protector can still cause an issue or it is something else.
I did find that the Ambient display will not work without screen lock turned on.
Tanquen said:
I did find that the Ambient display will not work without screen lock turned on.
Click to expand...
Click to collapse
True, because it needs a lock screen to display it.
The screen worked as it should randomly the other day. Only on the one call. I pulled the phone away to look at something and it turned the screen on. Put it to my ear and what do you know, it turned the screen off. Not worked again so far and I ran the sensor app right after the call and it showed just what it always has, zero. Anything close to the phone you get a zero every time, right away. The phone app just ignores the zero reading.

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