Unable to receive some MMS - Nexus 6 Q&A, Help & Troubleshooting

I keep getting this message, any ideas? (On At&t)
One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your handset.
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I don't have AT&T but I have family and friends etc that do. In the past I have sent them mms and they don't get them. My buddy received a similar message when I sent him a photo and explained it happened to him frequently. The problem is AT&T.
They have a smaller mms file size limit than many other carriers. I had to change my max mms size to 600kb, in order to send them mms with no issues. It's easy for me to do using Textra, but some stock messaging apps do not allow much adjustment for mms file sizes. That might be your issue.
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MMS Issues: Phone or AT&T?

I've been having a lot of problems with MMS since picking up the Active and switching to AT&T.
I usually use Handcent, but right now it's pretty worthless when it comes to group messages or receiving a picture. in both the stock messaging app and Handcent settings I have it set to group messages, and to automatically download. when I receive an MMS, though, I still have to click on download (and they won't download at all in Handcent even after clicking).
say I receive a group text from someone and 3 other people respond. both apps now display 4 different entries, one for each person. if I open each individual's thread and click download (again just in the stock app) the messages will be removed from that individual's thread and then be added to a group thread.
this is pretty frustrating, and I really want it solved. is this an AT&T issue (I was on VZW riding the Droid train before) or something with the phone?
a little update on this:
sending of MMS is also way less than ideal, either not sending at all, or taking a really really long time. I tried to send a picture earlier and it took 40 minutes before it finally went through. my searching of the interwebs leads me to believe it's perhaps an APN issue? it would be strange if the default settings out of the box prevent it from working, though. anyone else have an issue with this?
MMS is horrible for me on Handcent, too. I have to open the stock Messaging app just to download an MMS and sometimes that doesn't work, either. I also tried AT&T Messages, but it won't ever even setup correctly.
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Verizon group sms

Anyone else having issues with group SMS from my verizon phone going out as multiple individual texts despite the check box under group texts checked in settings?
Temporarily switched to textra- bit ugly compared to stock. I thought this was just an att issue
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If the other phone isn't capable or options disabled, be it SMS or mms, it does this.
Ahhh. But it works on their phone when I send via textra
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At the top of the default app, make sure group conversation is selected and not individual text messages.
Sent from my LG G2

Hangouts Bug: Recipients Getting My SMS Messages Twice!

Not sure if this a known issue or not but I've been using Hangouts as my default SMS Messaging app and intermittently, when I send an SMS to my contacts, they're reporting that they're getting them twice. I've tested it out my texting myself and got the same problem. It's intermittent though as sometimes it'll just send one SMS. Hangouts is the only Messaging app that's installed. The recipients I'm sending to are using non Android devices (iPhones & Windows Phones).
I then downloaded another SMS app and switched over to that to find out if Hangouts is really the culprit and so far no one has reported that they've had 2 SMS messages from me. I've even text myself and got the SMS once. For now I've disabled Hangouts completely.
I've had the same issue as well. I also receive two of the same SMS from my contacts. I'm not sure if its on T-Mobile's end though.
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I have T-Mobile and I do get multiple SMS as well as some of my MMS don't even come through. It says that it has 'an error in downloading'. Eh
I have straight talk AT&T Sim card but don't get the double SMS issue. I can't download MMS though.
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datallboy said:
I have straight talk AT&T Sim card but don't get the double SMS issue. I can't download MMS though.
Sent from my Nexus 5 using xda app-developers app
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Are your APN's correct? You aren't trying to download them on Wi-Fi, right? If so, that doesn't work.
Anyway, double message sending/receiving is almost always a network issue.
APN is correct, I've tried downloading MMS over WiFi and mobile and neither work. A lot of people have this problem on straight talk. Seems like only solution is buying a new Sim card and transferring the number.
Sent from my Nexus 7 using xda app-developers app
I'm on the Three UK network and I got them to send me another Simm card already but still got the same issue.
I've been texting all day and so far no one has reported getting double texts from me.
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MMS or group message on wifid

Chroma, Verizon. Textra or evolvesms.
OK so it seems when I use a third party app I can't seem to send a MMS on WiFi or group text on WiFi. Messenger app seems to work but not liking limited features. I've added the MMS to my apn to see if that was wrong but I'm still unable to send pic message on WiFi. Is anybody have this issue?
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coldconfession13 said:
Chroma, Verizon. Textra or evolvesms.
OK so it seems when I use a third party app I can't seem to send a MMS on WiFi or group text on WiFi. Messenger app seems to work but not liking limited features. I've added the MMS to my apn to see if that was wrong but I'm still unable to send pic message on WiFi. Is anybody have this issue?
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Verizon sends all MMS through data server. Always been that way. There used to be a hack to force it over wifi. Not sure if can be done now or not.
Do you remember the hack?

Textra not working sending Live Messages

I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.
Gifs, live messages work just fine on T-Mobile. Its a carrier issue.
Reach out to your carrier and express your concerns.
Google messenger can receive gifs just fine, but may not work to send them.
de2000 said:
I would love to keep using Textra as my default message app, but it cannot send Live Messages on my Note 8 (AT&T). It errors out all the time. So I tried to change the MMS setting from "system" to "legacy" as some people have suggested. It also errors out while sending Live Messages.
So I switched back to the default message app, and it worked really quickly.
Does anyone have this issue with Textra sending Live Messages? Any more suggestions?
Thanks.
Click to expand...
Click to collapse
I have had the same problem with Textra. It is a file size issue that I havent been able to figure out. It will send a regular live message (smaller) but wont send one with the popping, glowing words as they are bigger in size. I have tried switching the carrier limit, but that didnt work. As with you when I switch to the Samsung messaging app it sends fine.
Thanks for the replies.
Can't reach out to the carrier since the default app works fine.
But, as you all know that Textra is way better than the default app in every other way. So, it would be nice to have it working. I've submitted a help request to Textra, but I thought that I'd get help here faster, if there is one...
The carrier is the reason these MMS type messages work or not. They have to have the infrastructure in place to allow MMS (aka live messages AKA gifs AKA video messages )
T-Mobile have the backend to send and receive these types of messages. Other carriers dont yet have this functionality (or its not yet "turned on") which is why some people can send receive these and others can't.
I've had the problem with my unlocked Note 8 on Verizon. I can only get GIFs to work receiving (sending was always fine) by loading either Verizon's terrible Messages+ app, or using Textra and setting the MSS > MSS Behavior to Legacy, then rebooting. Called Samsung, they said it's a Verizon issue; called Verizon, they said they don't have any information on the Note 8's messaging to help with a fix. I call shenanigans, since Verizon needs to test a device before they allow it out into the wild on their network, but maybe that's just me being crazy.
So I observed something today on this issue. When I used the default app to send a live message, it compresses the crap out of it, and also reduced the background pixel dimension (original is 600X600, the sent version was 300X300). I also found that AT&T allows up to 1MB of MMS per send. So I checked the original file, and the size is about 5.7MB. I checked the one that was sent out by the default app, and it is at 326KB. That is a damn big difference!
From this, I am thinking that Textra's compression capability might not be as fast or good as the default app for this to work.
As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.
Textra does not compress the live message like it can with other MMS pics. The standard app as stated above does compress heavily.
EE in the UK has a limit of either 100kb or 300kb (my MMS messages only send to 100kb!) therefore textra must do some compression but clearly it can't to the live messages.
So my take on this is Textra won't currently work unless they put in a fix to allow Live messages.
I've now switched to the samsung messaging app for the time being.
---------- Post added at 01:33 PM ---------- Previous post was at 01:32 PM ----------
PsiPhiDan said:
As a loyal Textra enthusiast, I would love answers too. Maybe Textra needs work on their end? Let's contact the developer.
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yup thats my take on the issue - its a textra problem
Hi Guys, I filed an issue with Textra. A member of their team contacted me and said that they will look into this next week.
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
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When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.
Beianrui said:
When you say that you changed the file to Carrier, what setting are you talking about? I dont have a setting in MMS called file.
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I meant "file size".
Oyeve said:
I meant "file size".
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Gotcha!
I have tried playing with the file size on mine and even tried playing with the System and Legacy options along with the APN settings and it will just not send. Works just fine with the default messaging application but not with Textra.
I hate it too, I would so much rather use Textra.
Just wondering what phone company is everyone using that is having issues? Mine is AT&T
Mine is AT&T.
Their help website says that the MMS limit is 1MB, so that is where I have set mine.
I have managed to send one live message through Textra, but it was a super simple thing. Size must have been really small. Anyway, the app team will look at this next week.
Google's Messages app won't send Live Messages either. Am on T-Mobile.
Any updates from the devs?
Oyeve said:
I went into settings, MMS, and changed the file to carrier has no limit. Live messages send fine. On TMO.
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This worked perfectly for me, problem solved. Thanks man.
For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
---------- Post added at 12:54 PM ---------- Previous post was at 12:53 PM ----------
djlee0314 said:
For those on TMO and using Textra, I've changed my MMS setting to no limit as well as to Legacy but Live Messages still not working. If I send Live Messages through Textra it appears to send but recipients still aren't receiving. I've tested with a few co-workers. So those of you on TMO that says it's working have you confirmed that they are actually being "received"?
Click to expand...
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I also forgot to mentioned that I've changed the Live Message to "standard" as well
I can send MMS messages on AT&T. Is there any fix?

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