Couple days ago, got notification of the update, wasn't on wi fi so waited until i got home to download it when it was already downloaded started the install but phone was under 25% so waited until it was ready , the phone had like 26% so started with install again this time phone rebooted but when was back on it said there was an error installing the update, phone still on:
Version 5.0
kernel 3.4.42 Sun Nov 9 2014
System version 22.11.6
Build Number LXB22.39-6
If im not mistaken , everthing still the same , now when i check for updates it says phone is already up to date , tried with Motorola device manager and it says the same . already tried to find a zip of the update but didnt find it
I have unlocker bootloader but still have the stock recovery
Is there a way i can update my phone? :/
Which variant? Check the box or take off the back cover. It should start with XT106, the last number will determine the variant.
sorry for taking so long to answer , it is xt1063 variant
Appreaciate your help!
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Hello. My problem is that my phone that I returned to the factory state again does not receive new update. Also, I prior to the update from 2.2 to 2.2.1 and its volume was 5.6m hboot .. it was 33.00.17 .. Teaching the site returned to 33.0012. But now that I installed the factory rom their phone does not receive any update.
AHMADHAFEZY said:
Hello. My problem is that my phone that I returned to the factory state again does not receive new update. Also, I prior to the update from 2.2 to 2.2.1 and its volume was 5.6m hboot .. it was 33.00.17 .. Teaching the site returned to 33.0012. But now that I installed the factory rom their phone does not receive any update.
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How long have you waited for the update? When I restored mine,it said the phone is up to date if I told it to check for updates,but the next morning when I woke up,it said it had a 2 part update to do. I would say just leave it on and connected to wifi when you go to sleep.
Hello. Thanks for giving the answer. I did a lot of time to wait for the update. Because before connecting to GMAIL update came quickly. But you say you just might want to receive updated once again.
Friend waited a long time but I did not update message. What issue do not really know. Not anyone know how I solve this problem.
so i was excited to get the update, it downloaded, installed and then when it restarted the bootloader unlocked screen came up and stayed that way. It never went past it. Now i can't even get the update anymore says my phone is up to date i have the global US version.
Hello there. I'm new and I have a problem upgrading to 5.0 from kitkat. I barely know anything about cellphones and my friend was helping me out before this happened.
So the background story was this:
My cellphone (Moto G LTE XT1040) was not showing the push notifications so after digging, I looked for some solutions that required a rooted cellphone, so I did it.
I unlocked the bootloader and installed a custom recovery (TWRP), then I installed SuperSU to make the cellphone root and tinkered around with the solutions to the push notifications issue, and left the cellphone untouched after.
Just this week, I recieved the upgrade to android 5.1 and before installing it I unrooted the cellphone, uninstalled SuperSu, flashed it with stock recovery and then a factory reset it. That should clean everything, but it turns out that after 2 failed tries, It doesnt install the upgrade. The cellphone shuts down and it shows that it tries to install the upgrade but the bar fills up until around 15% and a quick error message displays and it restarts normally.
Should I just install the stock rom (the 500 mb file) so all functions and settings go back to true default?
Thanks beforehand and sorry for the bad english
I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.
Hello all. So I bought a Moto G6 back in 2018 from the second-hand market. The phone however is not normal. When checking for updates, it says "Up to date, last updated Feb1 2018." I tried installing a custom ROM last year from here but partway through the process it got stuck with an unexpected error, which wasnt documented anywhere and so I gave up. Now that my phone is showing signs of age, I want to repursue this route. Need some help on how should I go about it
So what you're saying is the phone is not flashed with the stock rom but a custom one?
Try flashing the stock rom from lolinet https://mirrors.lolinet.com/firmware/moto/ali/
Or use LMSA. https://support.lenovo.com/br/pt/downloads/ds101291-rescue-and-smart-assistant-lmsa