[Q] Xperia Z Died Randomly?!? - Xperia Z Q&A, Help & Troubleshooting

I'll started off by saying that my bootloader is unlocked and I have flashed the Android 5.0 ROM (503b) from here: http://forum.xda-developers.com/xperia-z/orig-development/exp-lollipop-xperia-z-t2929369
Sorry if this is a bit long but I thought it'd be best to tell you the steps leading up to the potential death of the phone.
As far as I can tell the issue doesn't stem from a software fault as I've been running the ROM solidly for 2 weeks now with no issues apart from not being able to hear a call when I accept with something plugged in the headphone jack.
I wake the phone and go to unlock it and the touchscreen is unresponsive. I have known it to take a second or two to wake up so I gave it a minute then tried again.
No response. Screen hadn't dimmed either so I suspected it had crashed.
Held the power button and the power off prompt appears along with all my previous actions unfolding beneath it. Just for good measure I decide I'll reboot the phone as I sometimes do when it starts to lag.
Powered off fine. Go to turn it on and nothing happens.
Battery was on about 20% when I turned it off so I plugged it in and tried again.
No LED light when I plug it in, still no response to any button combination. No recognition over USB either.
So I'm going to leave it plugged in overnight as I've seen it recommended by a couple of people before. Just wondering if anyone else has had this happen and if you managed to recover the phone?

lukeylad118 said:
I'll started off by saying that my bootloader is unlocked and I have flashed the Android 5.0 ROM (503b) from here: http://forum.xda-developers.com/xperia-z/orig-development/exp-lollipop-xperia-z-t2929369
Sorry if this is a bit long but I thought it'd be best to tell you the steps leading up to the potential death of the phone.
As far as I can tell the issue doesn't stem from a software fault as I've been running the ROM solidly for 2 weeks now with no issues apart from not being able to hear a call when I accept with something plugged in the headphone jack.
I wake the phone and go to unlock it and the touchscreen is unresponsive. I have known it to take a second or two to wake up so I gave it a minute then tried again.
No response. Screen hadn't dimmed either so I suspected it had crashed.
Held the power button and the power off prompt appears along with all my previous actions unfolding beneath it. Just for good measure I decide I'll reboot the phone as I sometimes do when it starts to lag.
Powered off fine. Go to turn it on and nothing happens.
Battery was on about 20% when I turned it off so I plugged it in and tried again.
No LED light when I plug it in, still no response to any button combination. No recognition over USB either.
So I'm going to leave it plugged in overnight as I've seen it recommended by a couple of people before. Just wondering if anyone else has had this happen and if you managed to recover the phone?
Click to expand...
Click to collapse
Do u have flashmode and fastboot and did u try this: http://forum.xda-developers.com/showthread.php?t=2229250
If u can get into flash mode, flash a full ftf with flashtool

langeveld024 said:
Do u have flashmode and fastboot and did u try this: http://forum.xda-developers.com/showthread.php?t=2229250
If u can get into flash mode, flash a full ftf with flashtool
Click to expand...
Click to collapse
Unfortunately no. The phone is doing absolutely nothing when any key combination is pressed and i've tried plugging it in via USB and doing these in case the LED light had developed a fault. Still nothing.

Related

[Q] HTC Vivid Black Screen... :(

I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Phazd said:
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
Click to expand...
Click to collapse
richieroo said:
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
This doesn't seem to be the situation I'm having but thank you anyway. +Thanks.
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
flip4life39 said:
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
Click to expand...
Click to collapse
Yes, that is exactly what is happening. I tried what you said but it is not working. My phone won't go into Hboot.
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
Thank you, this method you gave me fixed my issue. +Thanks.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
I tried your method.. And when you said to tap the home button several times... It never stops vibrating.. It just keeps going.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
OK I get what you have to do now.... but it wont work... I plugged in my charger.. The light would go for 5 sec. then I would touch the buttons and they vibrate.. So I tap the home button constantly. And the orange light didnt come back up.. HELP! PLEASE!
help the charging light doesn't come back again.. vibration has stopped.. but still no charging light
help pleaseeee
Try different battery fully charged and see if your phone turns on. It it does then plug your phone for charging and see if charges.
Try connecting your phone with usb cable in computer and see if your computer recognize the phone.
there can be three issues.
1. Your battery is dead and won't charge
2. Your charging port on phone is not working
3. your phone backlight is not working.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
pinkmini said:
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
Click to expand...
Click to collapse
I hope someone resolves this issue, I've messed with lots of phones. But this is really weird. But I got the same problem where all that happens is that there is backlight on but no boot IMG no HTC logo, no bootloader, recovery. Completly non responsive. At first it wouldn't even power on until I would unplug from a power source. Whether it was unpluging the charger or removing the battery. That's when the backlight would flash. All this happened in the process of flashing a PH39IMG.zip
Is there no other fixes for this? Anyone? Please
pinkmini said:
Is there no other fixes for this? Anyone? Please
Click to expand...
Click to collapse
I once got stuck on the HTC screen (White background) and found out I could access the device in adb.
So, connect your phone to your pc and check if you can access it from adb (adb devices). If you can try get to the bootloader from here and see what happens (adb reboot-bootloader)!
And if you can access bootloader,
>If you need to get back to stock, get your carrier RUU, put rom.zip from it in an external sdcard and use reboot into hboot again, OR
>if you need a custom ROM unlock bootloader, flash a custom recovery (TWRP is cool) and you may use TWRP to install your ROM
I hope this helps... lets know...
I did mention I cant get it to recognize the phone. So no adb I tried all that before posting. Im afraid im just dead
So I am having the same problem. I eventually got it on yesterday but I turned off my phone and I am back to square one. Would using the vivid toolkit work to reboot to hboot? or am I stuck like this until i replace battery?
4 hours later I am back on!! never turning this thing off again
Had the same problem and just left the at&t store and its the battery. Once he exchanged batteries it worked fine
Sent from my HTC PH39100 using xda app-developers app

[Q] Phone won't turn on, red charging LED stays on, hardware buttons lit

Hey guys,
I left my HTC One to charge and when I tried to unlock it, it wouldn't respond. Right now it's a blank screen, the red LED is on even when I unplug the phone, and the hardware buttons are lit. I've tried to restart the phone by holding the power, holding power + volume down, but nothing is working. Device isn't showing up under adb or fastboot devices. What is going on? How can I fix this?
Help me out. Thanks!
-Coby
Edit: Recently this has been happening to my phone frequently, but I am usually able to get it to restart doing the methods said above. This is the first time I can't get it to do anything.
Put it under a stronger light and longpress power + vol-
Try this
I was actually searching through old threads and found that same answer and tried it. I can't believe it worked! Thanks! Why does this happen though? And will this hopefully prevent it from happening later on?
Are you rooted with a custom rom?
However, idk why it happened
Guich said:
Are you rooted with a custom rom?
However, idk why it happened
Click to expand...
Click to collapse
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
COBYATCH said:
I have 4.3 Google Edition on my phone with TWRP.
I'll remember this trick next time though. Thanks again!
Click to expand...
Click to collapse
:good:
Strange that you had this issue, but :good:
Guich said:
Put it under a stronger light and longpress power + vol-
Try this
Click to expand...
Click to collapse
Why the stronger light? Im confused! :cyclops:
This has worked for me a ton of times too, I guess it must just trigger something with the light sensor the phone has and wakes it up.
TwinAdk said:
Why the stronger light? Im confused! :cyclops:
Click to expand...
Click to collapse
It's a tips
Maybe the light sensor is always on...
Sent from One with Tapa4
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
kungfudavie said:
It happened to me when i was rooted and used CWM.
It happened everytime i let the battery run down completely.
I havent rooted my replacement yet and when i let it run down, charged it for ten minutes and it booted straight up.
Seems to be an issue with the phone reading the charge state of the safety circuit in the phone. Mere speculation but i havent heard of it happening to anyone who wasnt rooted with custom recovery....
Click to expand...
Click to collapse
Can you please give me a little bit more details?
I have exact the same issue: The battery ran out completely, then I can't charge it or turn it on.
I have tried
1. with charger connect to outlet, power + vol-
2. with charger connect to PC, power + vol-
3. under desk light, without charger connected, power + vol-
Nothing worked for me.
Some questions:
- Should I connect the cable when I attempt to turn on the phone?
- Is normal desk fluorescent light "bright enough"?
- Should I move the phone under the light first then press the button, or the other way around?
Thank you for your help!
i have the same problem in my htc eye. i tried your solution. but it won't worked for me. phone still on blank screen and red light is on. how can i fix it?????

[Q][SOLVED] Phone will not respond when trying to update

I have the Xperia T and I am trying to update to 4.3, I had tried to use flashtool, but the phone isn't recognised by the computer when I plug in the cable holding the down button. Now the update is finally here for me I tried using PCC but again having the same issue. I have tried two different computers and all the USB ports on them. I have also fully switched off the battery (holding down the power and up button keys for 10 seconds).
I am stumped as to what is wrong with the phone??
thanks
Can no one suggest anything I could try? I have a feeling its a hardware fault, but it seems like a strange one at that... I dont know if its related but the phone also sometimes doesn't wake from sleep, it seems to be awake but the screen is not on, which requires me to do a hard restart
I am really desperate! thanks
adsada arc said:
Can no one suggest anything I could try? I have a feeling its a hardware fault, but it seems like a strange one at that... I dont know if its related but the phone also sometimes doesn't wake from sleep, it seems to be awake but the screen is not on, which requires me to do a hard restart
I am really desperate! thanks
Click to expand...
Click to collapse
turn of your phone. open flashtool. do not connect the phone to pc. select the firmware and click on flash,. after a few seconds it asks for the phone to connect. the hold the vol - button and plug in the usb. release the vol - button after the green light turns on. this may solve your issue
romeoofair said:
turn of your phone. open flashtool. do not connect the phone to pc. select the firmware and click on flash,. after a few seconds it asks for the phone to connect. the hold the vol - button and plug in the usb. release the vol - button after the green light turns on. this may solve your issue
Click to expand...
Click to collapse
I have tried this, and it still does not work
thanks for the suggestion though
Interesting update (well not really), but I did some troubleshooting and stuff and found that when plugging my phone into the charger when it is switched off, it doesn't respond either (i.e. boot up). So I have a feeling that its the actual phone with a fault such as damaged pin in the usb port that relates to power when the phone is switched off?
adsada arc said:
Interesting update (well not really), but I did some troubleshooting and stuff and found that when plugging my phone into the charger when it is switched off, it doesn't respond either (i.e. boot up). So I have a feeling that its the actual phone with a fault such as damaged pin in the usb port that relates to power when the phone is switched off?
Click to expand...
Click to collapse
I have the same problem.
When the phone is turned off it won't charge, either wiht the wall charger or with the USB cable connected to the computer.
I've sent an email to SONY but they told me so sent it to tech support.
It's not very easy to do it where I am so I'm looking for some other options.
I also noticed it when I was trying to update to 4.3.
PC Companion isn´t a solution since it asks to connect the phone to the PC while turned off pressing the volume down button, even to try the repair.
Can someone help?
Found the issue here http://forum.xda-developers.com/showthread.php?t=2018466
Such a weird problem, but unplugging and reconnecting the battery solved all the issues I was having!
FrankieZero said:
I have the same problem.
When the phone is turned off it won't charge, either wiht the wall charger or with the USB cable connected to the computer.
I've sent an email to SONY but they told me so sent it to tech support.
It's not very easy to do it where I am so I'm looking for some other options.
I also noticed it when I was trying to update to 4.3.
PC Companion isn´t a solution since it asks to connect the phone to the PC while turned off pressing the volume down button, even to try the repair.
Can someone help?
Click to expand...
Click to collapse
Have a look at the thread link above, very simple to solve just take off the back cover and disconnect the battery for a couple of minutes

Bricked HTC One

So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
KomuroXV said:
So I've posted this problem here before:
http://forum.xda-developers.com/htc-one/help/please-confirm-totally-bricked-t2831685
Just wondering if any of you would know how to fix it.
Probably no one will want to read that much, so here's the short version:
-Can't enter bootloader
-Can't enter recovery
-ABD doesn't work
-Fastboot doesn't work
Reasons why I think it still can get fixed:
-It stills turns on.
-Battery has ran out a couple of times, so it still charges.
-Windows 8 makes a pulg-in sound when I connect the phone to the laptop.
The phone also keeps rebooting each 6 to 10 seconds, so it is actually a plug-in, and plug-out, and a plug-in, and so on...
It doesn't list anything inside Device Manager.
Some people have tried Dexter's fix for bricked devices, but I think it only works for devices listed at least as QHSUSB_DLOAD.
Mine is not recognized that way... or at all.
That plug-in sound though.
HTC Drivers Installed:
setup_3.1.24.5_htc.exe
HTC_BMP_USB_Driver_x64_1.0.5375.msi
HTC Driver 4.10.0.001.exe
HTC Sync Manager
Click to expand...
Click to collapse
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
LibertyMarine said:
So wait. Why can't you enter? Because it reboots too fast? Can you shut off your phone? If yes do it so and then try to reboot to bootloader. And if it reboots there too every 5 to 6 seconds, you're gonna have a big problem. Within 5-6 seconds you can't hide the rooted state of your device and this also means that you can't return it.
But if you can get to your bootloader and if you can fastboot connect it, I'd recommend using a RUU if you are S-OFF. Otherwise I'd try to reinstall another recovery and from the recovery I'd reinstall a new OS.
Anyways, just try to get to the bootloader and do what I told you to. If my instructions were too unaccurate, just mention or quote me, I'll get back to you.
Click to expand...
Click to collapse
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
stovie_steve said:
I wonder if this is a damaged partition - and it's tricky to solve
@nkk71 what do you think?
Click to expand...
Click to collapse
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
KomuroXV said:
I made a video, hope it helps.
https://www.youtube.com/watch?v=GMuo-kvIGIc
Suggestions: Mute it :silly:
Click to expand...
Click to collapse
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
clsA said:
only thing i noticed in the video is your holding volume up not volume down. Volume up plus power will not load the bootloader
Click to expand...
Click to collapse
I've tried both.
Here's another one anyways.
https://www.youtube.com/watch?v=1zyA6XGFEpo&list=UUzlEfhRw_dyaJ7aAFpWC7-A
KomuroXV said:
First of all, thank you for replying.
On topic.
Phone is actually turned off right now.
Battery died again.
Only way to turn it back on is connecting it to the wall charger and sometimes to the laptop.
But as soon as I do...
1. Phone turns on.
2. Shows the white screen with only the green HTC logo.
3. If it's plugged to the laptop then I hear that "plug in" sound Windows does.
4. After a few seconds phone reboots... and reboots... and reboots... doing the same I just stated.
I also get to hear the Windows "plug-out" sound everytime it turns off to reboot.
Not sure of why I can't enter the boot loader.
This problem started after I decided to turn off my phone while it was installing a custom recovery (Process was being slow and I am OCD like that)
My paranoic guesses are that I screwed it so bad I wiped the bootloader also, but is that even possible?
Click to expand...
Click to collapse
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
LibertyMarine said:
Hmmm, as the others said this might be really hard to solve.
Most likely this here won't solve your problem but it's better to try it than to just let it be:
Hold your HTC One below a bright lights source and hold the power button for about 15 seconds or even longer. The charging light will light up. Then hold down the volume down button and try different key combinations!
I heard about that this here could get some devices to fully boot after they had been in such a strange loop as your phone is:
A: Hold volume down and volume up button and the power button for about 90 seconds. If this doesn't work, try holding your phone below bright light again
I couldn't watch the second video (it's private) where you pressed the volume down button. But I believe you're right.
@stovie_steve what is the indication for this damaged partition? I can't imagine which partition would lead into a such behaviour.
Anyways.. @KomuroXV just try what I've writtten if it doesn't work, just mention or quote again, I'll try to look up what it could be.
Good luck!
Click to expand...
Click to collapse
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
KomuroXV said:
Oh... I fixed the private video thing, sorry about that.
I've tried the bright light + power + volume down button combination before but it never managed to make the phone to boot properly.
It did have some little behaviour changes though...
Like... it was more responsive for the button combination making it turn off kind of faster, just to reboot again some seconds after anyway.
Tried it again just now, but still nothing different. :/
Same stuff as before.
I could make another video if you guys wanted to make sure, but it'd be me just pressing the volume down + power under the bright light for nothing but the loop, besides the responsiveness I've told you it seems to get to pressing the buttons.
Anyway, just tell me if making another video would help.
By the way.
Some months ago (Yeah, I have a lot of time dealing with this) I was able to turn it on with or without the charger, now it seems like it's only possible when it's "charging" or connected to the laptop, regardless of bright light or not.
Guess that was because it had charge before, now it doesn't and it's unable to actually charge the battery.
Which would explain why the orange little charging light is off now.
I'm open to any new ideas. :/
Thank you guys for all your support.
Click to expand...
Click to collapse
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
nkk71 said:
hey guys, sorry been/am a bit busy lately, so don't get to respond/contribute much
OP, looks like your power button is messed up? (ie it's continually "pressed") you can try to nudge a little, to see if it gets unpressed
after "nudging" a little, don't even bother pressing it, when the phone reboots, just hold voldown to get to bootloader
EDIT: be gentle :silly: :laugh:
Click to expand...
Click to collapse
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
@KomuroXV but what nkk suggested is a good idea, but just be very very gentle. I f#cked up my powerbutton pressing it too much. Luckily HTC believed my (altered) story and I got a replacement.
What you can try is to just go with a paper edge between the power button and the Magnesium surrounding then try to much it upwards and downwards, this may help "unstucking" your powerbutton if that's even the case.
I'm gonna test the with my phone how long it takes to reboot if I hold down the power button (will post again in a few min). If it's about the same as shown in your vid, it might really be a stuck power button.
LibertyMarine said:
hey @nkk71, but in what way does that explain the fact that it only boots when the phone is connected to a power source? And he also holds down the powerbutton the first time. I can't find an explanation for this.
Click to expand...
Click to collapse
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
nkk71 said:
1) battery drains, he plugs it in -> boom, it turns on
2) it reboots no matter what button combo he tries
3) it's not even staying on the bootsplash long enough (from the video) to consider it a bootloop
it's just a thought, but that's what it looks like to me
(if it were even going slightly further than the bootsplash, or even bootlooping back to bootloader, then it could be something else, it just looks to me as if the power button is constantly pressed)
Click to expand...
Click to collapse
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
LibertyMarine said:
@KomuroXV and @nkk71 I mistreated my phone and yeah, seems to have about the same time to reboot.
And yeah, I now saw in the first video he didn't first hold down the power button. So your thesis is very probable.
So yeah only way is to try and get the button unstuck and if this doesn't work I'd return it to the manufacturer. Shouldn't be something you have to pay for. Only bad thing is that if they notice the altered motherboard...
Click to expand...
Click to collapse
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
KomuroXV said:
For a second there I thought it could be this, but it looks like it's not.
I nudged it.
Carefully cleaned with the edge of a paper too.
God, I basically gave a blowjob to that power button just in case there was any dust inside of it.
But it looks like there's not anything.
It was a good theory though.
But still it wouldn't explain, why did it happen just after I interrupted the custom recovery flashing?
Let explain again in case I didn't do it clearly last time.
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
Doesn't really look like a hardware problem.
Seriously, it's the most well taken care phone I've ever had.
I bought it a tempered glass screen protector, an UAG case which for me made the phone indestructible.
Still, guess it wasn't silly-owner-proof.
*facepalms*
:silly:
Click to expand...
Click to collapse
I'm gonna sleep now, will answer tomorrow evening. I have an important meeting tomorrow.
KomuroXV said:
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
Click to expand...
Click to collapse
i dont see how flashing / interrupting flashing a recovery could cause that, the recovery is in a different partition than bootloader, so even if you were unable to enter recovery (due to bad flash), you should be able to get to bootloader
but when you say it got stock at 40%, i'm seriously surprised, as flashing a recovery literally takes 2 seconds:
Code:
C:\ADB3>fastboot flash recovery openrecovery-twrp-2.6.3.3-m7.img
target reported max download size of 1514139648 bytes
sending 'recovery' (9184 KB)...
OKAY [ 1.209s]
writing 'recovery'...
OKAY [ 1.144s]
finished. total time: 2.354s
maybe try covering the light sensors completely, and hold voldown, when it reboots again.... maybe (though i doubt it), it will forego the simulated battery pull
KomuroXV said:
[...]
I flashed a Custom Recovery through fastboot.
I was Unlocked, S-Off, Rooted, everything good.
All went smoothly at CMD screen.
But the process in the phone was being slow and it looked like if it was stuck to me.
Which it wasn't I guess... but I panicked and turned off the phone like at 40% of the install.
Then all this happened.
That broken power button thing would be way too much coincidence.
My theory is that since I was flashing Custom Recovery through fastboot (bootloader) and I interrupted it.
Now, every time it turns on, it tries to log into fastboot and continue the process I stopped.
Just that now.... it doesn't has the files needed to complete it, or maybe just got corrupted.
Since it can't finish that ghost recovery flashing process, it gives error and reboots.... and reboots... and reboots...
[...]
Click to expand...
Click to collapse
How did you turn it off? Did you press the power button very hard/strong?
Did you flash the recovery with fastboot
or did you flash your recovery within rebootRUU and with an firmware.zip ?
Because the method via fastboot (fastboot flash recovery recovery.img) doesn't indicate a percentage. And btw. I had issues with this method too and interrupted the installation several times, didn't cause any problems. To the theory that your phone wants to continue flashing recovery is not true. This isn't possible since your phone should boot correctly and if it wanted to boot into recovery you could prevent that with pressing the vol. down button. That didn't work in your case so I think that this theory doesn't work out.
If you flashed it with a firmware zip, was there another hboot.img that you installed too without knowing/wanting? Because interrupting a hboot flash will brick your device. but if that happend you wouldn't be able to boot your phone. So I think this isn't true either.
i have exactly the same problem, is very strange beacause i was updating my ROM

Xperia SP is Dead

HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
#UPDATE: By some miracle, the phone boots itself up and get working again. All apps are gone (like factory reset). It shut down about 2 hours then suddenly it came back to life. Still don't get it why this can be happening though. But thank God!
reynaldi3 said:
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
Click to expand...
Click to collapse
Have you tried the OFF button on the back?
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Try reflash a stock ftf
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
TLDGames said:
Have you tried the OFF button on the back?
Click to expand...
Click to collapse
Yes, I tried but it still doesn't work, the phone heats up while there is no sign of life. But after 2 hours it turns back on! Weird
pec0ra said:
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Click to expand...
Click to collapse
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
lucasgta95 said:
Try reflash a stock ftf
Click to expand...
Click to collapse
I can't since it won't connect to anything (wall charger, usb, etc). But thank God it has come to life !
Furrydaus said:
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
Click to expand...
Click to collapse
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
reynaldi3 said:
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
Click to expand...
Click to collapse
You should have followed the unofficiall methods and not sony
reynaldi3 said:
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
Click to expand...
Click to collapse
I have the same problem now and you made my hopes up. I was on PAC rom, normally working, but when i picked up my phone, it wasn't responding, OFF button isn't doing anything and my PC even doesn't recognize the phone over USB. So i hope it will be working again later. :fingers-crossed:
Edit: 12 hours later and still no signs of life, so im' doiwnloading ftf and i'm going to try flashing it...
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
daubh said:
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
Click to expand...
Click to collapse
Thanks, i know how to flash ftf, but my phone shows no signs of life, when plugged to charger, the LED doesn't light up and i can't go to flash mode aswell. So now it seems that the only thing i can do is to take my phone to repair, as it seems there is some hardware problem...
Dead Xperia SP Also
I have same situation since 21st of December.. I left my Phone on. When I was going to bed. I woke Up and saw this fuzzy blank grey screen, then I pressed the reset button at the back of the phone thinking all will be fine, But since then I've been battling with it. First, No sign of life after plugging, then a day later after I left it connected to my PC, The LED LIGHT turned red, but dead screen. About 15MINS later it goes off, Then comes up again (LED LIGHT) I've tried connecting to PC, it recognises it for about 4seconds and it disconnects automatically, I've tried practically all the method I saw on here.. Rubber band trick,leaving it to charge all night connected to wall charger / PC..All proved abortive, I have been trying to get the MAGIC green LED LIGHT (FLASHMODE) but it never works.. I took it to a repair shop (NOT SONY) He said he only deals with HARDWARE that it wasn't hardware problem, and they then went ahead to flash it.. (I'm out of warranty) STILL NO LUCK.. I'll be glad if anyone can guide me through or come up with a Plausible SOLUTION, 'cause my BREAK has been horrible since my PHONE went M.I.A..... Thank you GUYS
So, finally I'm going to pick up my repaired SP :fingers-crossed:. They thought it was a problem caused by the reset button pushed too hard, but since they've informed me they've changed whole motherboard, the problem must have been somwhere else, maybe they'll tell me where.
(And it seems that despite the fact i've unlocked the bootloader and flashed ROM on it, they will accept it as a warranty repair, because i think they weren't able to get to know that )
My XSP must really hate me. After less than a week since i've picked it up from the repair, it's dead again (everything tried - reset button, leaving it to charge, usb) with no signs of life ... I guess there must be a much bigger problem than just motherboard That means another two weeks with my old slow LG OO. I'm gonna die without it, i've maintained almost a month without it back then, but i had a tablet borrowed for a review. Now it's worse...
Maybe they should give me another XSP instead of trying to repair this one again...
have you considered about the battery?
the battery might be dead for all we know
That may be the problem, but i must also keep in mind that it had its motherboard changed a week ago. Anyway, i took it to the service again, they also said that charger may be causing it, but battery seems more logical to me as there were no problems with charging.
So i have to wait another two long weeks and then i'll know what was it...

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