No Exchange Option in Gmail - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

For some reason my Gmail, completely up to date, has no Exchange support. When adding a new account I only get two options: Gmail or Yahoo, Outlook, Aol, etc...
I have the default mail client on my Turbo disabled, but I have tried re-enabling it adding the Exchange account there, and then checking Gmail, but that didn't do anything. This is my first Android phone in a couple of years, so I may just be missing something painfully obvious.
Any ideas?

Exchange support should be enabled in the Gmail app once Lollipop lands on the device.

gjblizzard said:
For some reason my Gmail, completely up to date, has no Exchange support. When adding a new account I only get two options: Gmail or Yahoo, Outlook, Aol, etc...
I have the default mail client on my Turbo disabled, but I have tried re-enabling it adding the Exchange account there, and then checking Gmail, but that didn't do anything. This is my first Android phone in a couple of years, so I may just be missing something painfully obvious.
Any ideas?
Click to expand...
Click to collapse
you need to download it separately. I got mine either off mobilism or aptoide, or a simple google search. It's a separate .apk

Go to apkmirror.com. Look for Google Exchange Services. Download and Install. When you try to add another email account, it will have an Exchange option.

Related

google apps domain with exchange

hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field
extrafuzzyllama said:
hi everyone i am getting my nexus one soon and my friend let me borrow his nexus overnight
he wiped it and is running stock 2.1 so i can setup my email and things like that to get used to the nexus one
anyway i am trying to setup my google apps domain with the email app using exchange but i dont know what settings to use
i am not sure what to put in the domain/username field
i already know i should put m.google.com for the server field
Click to expand...
Click to collapse
I don't think google apps supports exchange? I could be wrong. You'd probably want to just add this as a google account, where in 2.2 multiple google accounts are possible. I think you're doing it wrong.
but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in
extrafuzzyllama said:
but u can use the m.google.com for google sync
i even had a setting to enable it on my domain options
and i also used that m.google.com server and recieved emails right away using a normal gmail account to test it out and worked but cant seem to get it to work with google apps domain cuz i dont know what domain/ username i am supposed to put in
Click to expand...
Click to collapse
You're still doing it wrong....
Exchange is for MS Exchange servers.
What you should do go into accounts and sync, add another google account, type in [email protected] and your password. Should work
how was ot able to work with my regualr gmail account?
aad4321 said:
I would just use the multiple google apps accounts that 2.1 and 2.2 allow. Worst case it may work as exchange. Google apps also does work with exchange but limited. This is a fact because Windows mobile devices are configured with google apps using active sync.
Click to expand...
Click to collapse
Correct me if I'm wrong...
Windows Mobile phones use POP/IMAP to sync with any other type of email address other than an Exchange account, because when using an Exchange account you'll need to use the Active Sync protocol.
Google Apps and Exchange are services, not clients or protocols. I don't see how you would be able to use Google Apps with Exchange unless you're doing a migration or have GPO's set on the network to set up Google Apps accounts in Outlook.
extrafuzzyllama said:
how was ot able to work with my regualr gmail account?
Click to expand...
Click to collapse
Probably through either IMAP or its own proprietary communication protocol. Gmail doesn't support ActiveSync
Gmail does in fact support Exchange ActiveSync protocol, and that is exactly how Windows Mobile devices sync most effectively with Gmail, regular or apps version. They made an announcement last year when the ActiveSync Protocol was enabled.
The config settings should be m.google.com for server, and full email address for username. I haven't tried it, because of the following reason:
The most effective way to get at your gmail from an Android phone is with the Gmail app. It does push just like ActiveSync, and supports more of the features of Gmail, like stars, threaded conversations, labels, etc.
Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.
MountainDrew said:
Just tried it with my google apps account, works fine in the email app.
On the first screen, enter your email address and password, then hit manual setup
On the second screen, select Exchange Activesync
On the third screen, enter your email address in the username box (remove the leading "\" as well). Leave the password as entered, and replace the server with m.google.com. Select both checkboxes, click Next
Fourth screen, select your sync options (use Automatic(push)) and other settings as you like
Finally, give the account a name, and enter your display name on outgoing messages, and click Done.
Works great.
Click to expand...
Click to collapse
Just wanted to put in my pennies. I set up Google Apps accounts as part of my business, and Activesync is the ONLY way you should sync your email on Windows Mobile. It also works for standard Gmail accounts, and it will sync your Contacts and Calendar too. Just don't select Tasks in the sync options or the sync will fail.
Windows Mobile isn't just an Enterprise Solution anymore, thanks to Google.

Everytime exchange sync for gmail returns authentication failed

Hey guys,
Anyone of your experienced such problem?
I create an exchange activesync account for google. and then input all the information correctly such as the server name, username, password,
Then I select sync mail, calendar, contact, and push. After click finish, it always returns "authentication failed"
Anyone know what's going on?
Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App
timbo007up said:
Probably u have to enter a captcha trough the website (this can be done from a pc) or you have the wrong credentials.
Edit: or your internet doesn't allow you to connect, (business firewall?)
Edit 2: Google is no exchange, just use the default Google account option.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
If you use the default mail client, you can set up Google via IMAP.
rajeshr said:
If you use the default mail client, you can set up Google via IMAP.
Click to expand...
Click to collapse
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers
MiG- said:
This does not work either. I have just purchased a HTC Desire S and cannot get a Google Apps working through either IMAP or Exchange.
Infact, any time I have tried to add an account via. Exchange I see that error message (Hotmail/Google Apps account).
It seems that imap.google.com is down from my limited tests, and I would want exchange support.
What gives, is the Mail client on the Gingerbread phones broke?
Cheers
Click to expand...
Click to collapse
I don't think you can connect through Google Mail via Exchange. Exchange is only meant for connecting to MS Exchange servers.
You have the following two choices:
- Either run the standard GMail client.
- Or run the standard Mail Client and connect via IMAP.
What exactly do you mean when you say you want "Exchange Support"? If you want Exchange support, you should look at Exchange-based email services.
BTW, I have no issues connecting to GMail's through IMAP using the default email client nor do I have issues with connecting through the GMail client.
Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers
geeti said:
Thanks for your reply.
Actually gmail can be accessed via exchange. As I used before in iOS. You can find it under the webpage of google/sync.
There's explicit tutorial for ios user to set up an exchange server for gmail. The mails is pushed to the client rather than retrieving them every certain time.
server is: m.google.com
user name: [email protected]
password: xxxx
cheers
Click to expand...
Click to collapse
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.
Thanks man.
I know I can get push gmail from the built-in app. But what I want is to receive all my mails in just one app. Cuz I have 4 email account, which includes my school account, department account, and others, while I still want to get my gmail pushed.
Thanks for your explanation, that makes sense. I also live in Victoria, lol
rajeshr said:
That's using Google Sync (Google Sync uses the MS Exchange Activesync protocol) for the iPhone. One the Incredible S (as on the other Android phones), you do not need to use Google Sync to get push email (in fact I don't think Google Sync is available for Android phones). All you need to do is set up your Google Account and have it sync the calendar, phone book and email and you'll have everything working.
I'm not sure why you want to go via the iPhone(Exchange) route when there's a simpler (and more native way) of getting your Google mail set up with your Android phone.
Click to expand...
Click to collapse
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG
MiG- said:
The in-built google account does not seem to work for Google Apps accounts? as in anything that doesn't end in @gmail etc?
If I try the imap settings, I get an error message saying that the phone cannot connect to the server?
That is using "imap.google.com". Should the phone accept google apps accounts through the native google account provider?
And Android does work fine with Google Sync, at least it does on the Galaxy S I have.
Cheers,
MiG
Click to expand...
Click to collapse
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.
rajeshr said:
It does work as I have my Google Apps account working with both the GMail and standard mail client.
When you set up your Google account, ensure that the sync for mail is on. That should set it up to work with your GMail client.
Click to expand...
Click to collapse
Just tried this. It says the username/password is not recognised through the built-in GMail App.....
Are there any settings I have to enable?
Most people missing the point here though? I too want to use the HTC Mail client (as I'll be honest, GMail client sucks) and IMAP only does mail, most of the time it syncs just fine using m.google.com but sense 2.1 (and 3.0) regularly get auth error's, and only go back to push mail when that's cleared or you launch the mail app to set the sync off again. It's deffo a sense issue as sense 2.0 Roms dont have the issue. It's seems to do with the way HTC have implemented their ActiveSync V14.x protocol stuff or how Google have (as sense 2.1/3 both try v14.1 first, then fail back to 12.x)
Hey ho, might dig around a bit more as there is some errors in the logs, might be able to track it down, might also ping a question over to HTC.
Seem to have fixed it, and it's a easy (if odd) fix,
Login on PC to GMail (or app for domain in my case) and change your password, change it on phone
All sorted... Dont ask me why?
So i tried a lot of things and nothing worked also hard reset, chang password from gmail account.
it´s only with the gmail all other email provider are working find and fo me i don´t like to have 2 email app´s because gmalapp is working fine but the i have to use the other app for my work and i don´t prefer it.
hope anybody can help.
incredible s
v. 2.3.3
Guys, the thing is, the default gmail app is HIDEOUS with no pinch to zoom, it f's up formatting in portrait, and is just really low quality.
The HTC mail app looks A LOT better, but problem is, if you don't set gmail up as Exchange, it fails cause it won't push.

[Q] Exchange account related questions

Hello,
I've created a MS Exchange account on my LG 2x. It worked fine - emails arrived, calendar sync worked.
Then it suddenly stopped refreshing. Clicking Refresh in Email app did nothing at all.
I've tried to change the settings, but there is no Account Settings button for Exchange account.
Questions:
1) Why would it suddenly stop working?
2) How to edit account settings for Exchange account?
Thanks.
mrQQ said:
Hello,
I've created a MS Exchange account on my LG 2x. It worked fine - emails arrived, calendar sync worked.
Then it suddenly stopped refreshing. Clicking Refresh in Email app did nothing at all.
I've tried to change the settings, but there is no Account Settings button for Exchange account.
Questions:
1) Why would it suddenly stop working?
2) How to edit account settings for Exchange account?
Thanks.
Click to expand...
Click to collapse
1) Don't know, any number of reasons, but it happens frequently.
2) Phone settings/Accounts and synchronisation. (You said you tried this, I remember it was hard to find, but it is somewhere in there.)
It's my advice however to ditch the LG Email client completely as en exchange-client, it has numerous bugs. I delete the lgemail.apk and instead push email.apk from CM7. It just works.
ask you admin - maybe there are some changes on server side?
never have used default mail client. mail clients on modacos roms and cm7 works good for me. also for me there is another server address on phone used than in outlook.
There wasn't any changes - all other Android and Nokia phones still work.
I know that I have to go to Settings - Accounts and Sync. There I select my Exchange account, but all I can do is check/uncheck Sync Contacts and Sync Calendar and also Remove Account. No any kind of settings anywhere..
I installed the bloody thing again, and here's what you do.
o Enter the LG e-mail app.
o Press menu
o Press settings
o Press the account name at the top. (I remember this was confusing the first time I used it, it just looks like a heading, not a menu-item.)
You'll find the log-in settings at the bottom.
There you go.
(Sorry for suggesting it was in Settings/Accounts, where it should have been, guess I confused it with the regular e-mail app. It was from memory only - whenever I install a new ROM the lg email client is the first thing to go.)

[Q] [CM9]How to sychronize calendar of exchange?

It seems that there is only one calendar, which is google calender.
Other calenders from exchange account does not synchronized
Add Corporate Account, Synchronize, then Use Calendar
xoyojank said:
It seems that there is only one calendar, which is google calender.
Other calenders from exchange account does not synchronized
Click to expand...
Click to collapse
You can do this by going to Settings -> Accounts & Sync
Then Add Account, and choose Corporate. Fill in all the information, and Edit Details to specify things that are not auto detected.
Once the account is created click on the account and choose which options to synchronize and then doing a manual Sync. Then you will be able to access your calendar from the standard Calendar app by going into Settings for the Calendar app and choosing which accounts to use.
I just ran through the process real quickly and that is what I did. However, I do use the Touchdown application for my Exchange access which has everything built into one app.
Hope this helps.
i know that settings, but it does not work in cm9 rom
I too wasn't able to get my corporate exchange calendar to sync or show up as an option to select on any calendar app with cm9 build 4 or 5.
I did however find an exchange client that works great, Enhanced e-mail ( by Qunatum Apps). It cost $10, but worth it for me because it also removed the required lockscreen password.
I think the best Exchange client by far is Touchdown. Their support is exceptional, too!
SecretAgentMan said:
I think the best Exchange client by far is Touchdown. Their support is exceptional, too!
Click to expand...
Click to collapse
Touchdown definitely seems to be an overall better exchange client and has features I haven't found in Enhanced Email, such as looking up contacts from the server. I just wanted to try and see if an exchange client would work and I had already tried both touchdown and moxy. I didn't want to spend $20 to find out a third party app would not correct the issue, so I figured I'd try the cheaper $10 Enhanced E-mail.
Either way I'm sure this issue will be corrected in the upcoming builds. Other than this I haven't had any issues build 5.
it seems that the calendar of version alpha#6 still does not work

Nexus 6 Best email app?

Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
yasirrfc said:
Hi,
I'm looking for a good email app for my Nexus 6. I basically only use a personal outlook/hotmail account. I want to sync emails manually only, not push nor auto sync after a few minutes. With the gmail app, when I delete an email in my outlook IMAP account, it comes back and i have to delete it again. it annoys me. I've tried removing and re-adding my account as well. So Gmail is a no go unless this problem is fixed. I've tried many apps from the Play store including aquamail, cloudmagic, K9-mail, bluemail, WeMail, Air Mail-email, Solmail, Outlook app and Email Typemail mail. I'm not satisfied with any of these apps because either 1. no manual sync option (only push) 2. interface isn't that nice, 3. takes too much time to load emails. I've tried Nine which is perfect for me, but I'm looking for a free app. Currently, I'm using Boxer but still not totally satisfied as it takes time to refresh my emails. Any suggestions of free third party apps will be appreciated or maybe testes stock email apps of other phones?
Thanks!
Click to expand...
Click to collapse
k9mail is best option.
And I suspect that complaint of "only push" is targeting k9mail (since the rest of your complaints definitely don't apply), so I will say that you CAN set it to be exclusively manual. Its in Account Settings --> Fetching Mail --> Push folders, set it to "none". Also so it NEVER checks unless you tell it to, set Poll folders also to "none".
Edit: This should give you a hint;
https://bugzilla.mozilla.org/show_bug.cgi?id=159420
Seems that MS does NOT implement the "Trash" directory in their IMAP structure. That means that any attempt to delete a message via an IMAP client will perform the deletion locally, then issue a MOVE command to move the message from INBOX to Trash on the server, and since the "Trash" directory doesn't exist, the MOVE fails on the server and the message remains in the INBOX.
Solution: in k9mail account settings --> folders, scroll down to "Trash folder", and select "Deleted Items".
Strephon Alkhalikoi said:
You've mentioned that you have to delete the email twice. I'm assuming you're deleting the email in GMail, then having to enter your Outlook account and delete it there, if I'm understanding you correctly. If that is the case, then the problem is with your email setup. IMAP by design leaves messages on the server, since with IMAP only a copy is downloaded to a client, with the original remaining on the server. Since Outlook is your server, you have to access Outlook to permanently delete the message. If that behavior is not what you want, check in the settings for your Outlook account and see if you can send messages using POP3 instead of IMAP.
If you can make the switch to POP, the GMail app should then function as you expect it to, deleting the messages off both server and client.
Click to expand...
Click to collapse
Actually, I meant deleting it twice from the Gmail app. So for instance, I get an email and delete it in Gmail by swiping. After several seconds, I'll get a notification or receiving that same email. And then I have to delete it again in the Gmail app.
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Strephon Alkhalikoi said:
Even so, IMAP could very easily cause this, for the reasons stated. But thanks for the clarification.
Click to expand...
Click to collapse
No. IMAP *can't* cause this unless there is either a protocol failure OR a configuration error.
How do you resolve the OP's problem then?
Strephon Alkhalikoi said:
How do you resolve the OP's problem then?
Click to expand...
Click to collapse
I've actually setup my account with exchange activesync on the Gmail app. Entered the manual settings for setting up the Exchange account and now the Gmail app seems okay. Although, it's sending emails only from my outlook alias and not the orignal email ID, but that's not an issue at the moment.

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