after update, still no data and voice ... - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I updated, enabled, and restarted. Hd voice is on but when i place a call, my 4g turns to 1x. What Am i missing?

Did you go onto the verizon website and enable HD calling feature? Until you do this, it will not work.

ddemlong said:
Did you go onto the verizon website and enable HD calling feature? Until you do this, it will not work.
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it is enabled. i see the blue toggle. i even restarted. all calls immediately make me lose 4g.

you still need to go to verizon website to activate it.

the_rooter said:
you still need to go to verizon website to activate it.
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Do you mean this?

gqskrub said:
Do you mean this?
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Yes

gqskrub said:
it is enabled. i see the blue toggle. i even restarted. all calls immediately make me lose 4g.
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gqskrub said:
Do you mean this?
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yes then when you were done change the settings from global to lte/cdma under settings..Wireless networks...more...mobile networks. change preferred network type to lte/cdma

the_rooter said:
yes then when you were done change the settings from global to lte/cdma under settings..Wireless networks...more...mobile networks. change preferred network type to lte/cdma
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I still lose 4g the instant I make a phone call.

gqskrub said:
I still lose 4g the instant I make a phone call.
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your missing a step i told you. Not sure where but got to make sure your on cdma/lte, and its activated on verizon website

the_rooter said:
your missing a step i told you. Not sure where but got to make sure your on cdma/lte, and its activated on verizon website
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Thank you for your efforts to help.
I activated it on the site.
I activated it on my phone.
I set my network to CDMA/LTE.
I make sure I'm on 4G LTE
I call someone.
Lose 4G.
Those are all my steps.
Perhaps I disabled an app that is required?
Also, do calls progress as normal or is there an intermediate screen?
When I call 611 I get a "Connecting" screen.

gqskrub said:
Thank you for your efforts to help.
I activated it on the site.
I activated it on my phone.
I set my network to CDMA/LTE.
I make sure I'm on 4G LTE
I call someone.
Lose 4G.
Those are all my steps.
Perhaps I disabled an app that is required?
Also, do calls progress as normal or is there an intermediate screen?
When I call 611 I get a "Connecting" screen.
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Im not sure try enabling some apps and see if that works. If worst comes to worse try a fdr.

the_rooter said:
Im not sure try enabling some apps and see if that works. If worst comes to worse try a fdr.
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Someone on the Verizon forum said:
mrhelper said:
The other person also has to have Advanced Calling enabled and in a 4G area.
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Is this true? I can only call other Verizon 4G people to have Data + voice?

gqskrub said:
Someone on the Verizon forum said:
Is this true? I can only call other Verizon 4G people to have Data + voice?
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thats not true. Its only true to use the advance video calling if the other person has the feature. Wont effect the usage if another person doesnt have it. Just wont be able to use video chat

the_rooter said:
thats not true. Its only true to use the advance video calling if the other person has the feature. Wont effect the usage if another person doesnt have it. Just wont be able to use video chat
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One thing I've noticed is that everytime I restart my phone I have to re-enable Advanced Calling. Is this how it works for you guys too?

gqskrub said:
Someone on the Verizon forum said:
Is this true? I can only call other Verizon 4G people to have Data + voice?
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gqskrub said:
One thing I've noticed is that everytime I restart my phone I have to re-enable Advanced Calling. Is this how it works for you guys too?
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no thats not what it does for me. What i recommend doing is a factory reset.

To anyone in the future who has this same problem:
0) I correctly followed the steps to get Volte and nothing worked.
1) Factory reset did not fix my problem.
2) No one I talked to knew what they were talking about (surprise surprise).
3) I reached someone (Keshia) via chat and she deleted all my features and then re-added them - this fixed it.
4) ???
5) I can make calls and still be on 4g now. Praise the Lord.

Related

What happen with my phone behavior?

I have a M8 from day one, FA device number, s-off, HK RUU, rooted. Never had a issue. I'm living in a LTE are and working in NO LTE are. I always set my phone to CDMA only when im working. Today I have no call, but i made call. my wife was calling me all afternoon and she said is going directly to voice mail. So i got home I start testing my phone. My result is im not receiving call when i set to CDMA only, but yes i receiving call when i set to LTE/CDMA. LTE NO spark area
Do you have Google Voice?
mcwups1 said:
Do you have Google Voice?
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Yes. but i disconnected from my phone while i was doing the test.
Update: I drove to no LTE area and No received call at all. one's i get to LTE area my phone ring right 2 second after hit call button
You lost 3G like I and some others have.
You need the phone replaced.
It's not your towers.
mswlogo said:
You lost 3G like I and some others have.
You need the phone replaced.
It's not your towers.
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I am having these same issues. How did you go about getting the phone replaced?
jayjam99 said:
I am having these same issues. How did you go about getting the phone replaced?
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issue resolved: go to /setting /system updates /Update profile, after finish reboot. My phone now is back to normal.
Glad that worked for you.
I have updated profile and PRL numerous times tho to no avail.
jayjam99 said:
Glad that worked for you.
I have updated profile and PRL numerous times tho to no avail.
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So did I and much more. RUU, ##786# -> Reset etc.
Have had my phone since Saturday and it has been fine. Now I can't keep a data connection for the life of me. I used to have LTE and spark everywhere now it says 3g and can't connect to network.
Sent from my 831C using Tapatalk
I'm also having some trouble keeping data connection...I know I used to have LTE/Spark but now I barely have 3G and a bar

Voice-mail and Calling

So I just got my moto x2 pure version which is awesome. I went to the Att store and they figured out how to give me LTE but I realized when I make a call or receive, it automatically switches to H which I think means 3G. But right after I hang up it goes back to LTE. Also I can't seem to set up voice-mail. I called my voice-mail but it says to just keep putting my 10 digit number which it doesn't recognize. Anyone have these same issues? How'd you resolve them
For your first question, that's just how it works - the radio downgrades to HSPA during voice calls.
chrisrozon said:
For your first question, that's just how it works - the radio downgrades to HSPA during voice calls.
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Maknora said:
So I just got my moto x2 pure version which is awesome. I went to the Att store and they figured out how to give me LTE but I realized when I make a call or receive, it automatically switches to H which I think means 3G. But right after I hang up it goes back to LTE. Also I can't seem to set up voice-mail. I called my voice-mail but it says to just keep putting my 10 digit number which it doesn't recognize. Anyone have these same issues? How'd you resolve them
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Unless you're in a hdvoice lit up market right?
Sent from my XT1095 using Tapatalk
dobbs3x said:
Unless you're in a hdvoice lit up market right?
Sent from my XT1095 using Tapatalk
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The phone's software also needs to be able to take advantage of VOLTE. As far as I know, the pure moto X does not have that ability.

Calls blocked randomly.

Hello,
when i receive calls, my MiA2 6/128 refuse it randomly.
Does anyone have the same problem?
Thanks.
luiz1974 said:
Hello,
when i receive calls, my MiA2 6/128 refuse it randomly.
Does anyone have the same problem?
Thanks.
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Are you using VoLTE?
a5c said:
Are you using VoLTE?
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I don't know
luiz1974 said:
I don't know
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When you make a call, does the network stay on 4G or does it switch to 3G ?
a5c said:
When you make a call, does the network stay on 4G or does it switch to 3G ?
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3G and 2G ...
luiz1974 said:
3G and 2G ...
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So you haven't got VoLTE. Maybe it's a slow fallback issue. If you receive a call while you are on 4G, the phone switches to 3G or to 2G and, if this switch is too slow, the caller sees you as not reachable.
a5c said:
So you haven't got VoLTE. Maybe it's a slow fallback issue. If you receive a call while you are on 4G, the phone switches to 3G or to 2G and, if this switch is too slow, the caller sees you as not reachable.
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I have the same problem if I set my preferred network 3g
luiz1974 said:
I have the same problem if I set my preferred network 3g
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Try with another SIM with a different network, so you can understand where the problem is.
Apologies for bumping an old thread, but I'm facing this issue as well. The phone simply doesn't ring when a call comes from certain numbers. I've confirmed that these numbers are NOT in the 'blocked list' in Phone app.
The only way to know that a call is missed is to open the Phone app and see that a number is blocked. Happening with 2 different Mi A2 devices in the house
Has anyone figured out a workaround?
Disable spam protection
Apologies for a late reply. Disabling "Caller ID and Spam" in the Phone app does not seem to help. Am I missing something? Is there any other way?

Issues For T-MOBILE 6T Flashed INTERNATIONAL

List any issues that you might be having after flashing the international rom.
This will be a good area for people to report issues they might be having after flashing their T-Mobile 6T.
I'll be updating with the posted issues and resolutions thus far on this post, when I'm out of work.
revulv said:
List any issues that you might be having after flashing the international rom. So far the only issue I've had is no Wi-Fi Calling.
This will be a good area for people to report issues they might be having after flashing their T-Mobile 6T.
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Already multiple threads and posts about this.
Oh there are? My bad. I didn't see anything specific in nature.
revulv said:
Oh there are? My bad. I didn't see anything specific in nature.
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There's been conversions way before the new conversion methods, you will most likely have to comb through the threads and find them. But to answer your issue, I would try a reflash I've been on international side since 9.0.4 and wifi calling has worked for me on every update I've updated to.
I see it says VoWifi in the corner. But, there are no settings I can find to configure any type of "Wifi Calling". Even typing "Wi-Fi or wifi" into the settings search menu yields nothing in the realm of calls over wifi.
Thanks guys! I got it figured out.
revulv said:
Thanks guys! I got it figured out.
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What did you do? I have the same issue.
tdwilli1 said:
What did you do? I have the same issue.
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For the wifi calling?
revulv said:
For the wifi calling?
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Yes, can't find the settings to turn the VoWiFi or VoLTE on/off. They're on currently but I don't need VoWiFi on at home.
One other thing that I see is both sims have same IMEI. It doesn't prevent it from being dual sim operable. But is there a way to change the second sim's IMEI?
tdwilli1 said:
Yes, can't find the settings to turn the VoWiFi or VoLTE on/off. They're on currently but I don't need VoWiFi on at home.
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Go to settings - display - status bar - icon manager to turn on/off any icon you want.
Caltinpla said:
Go to settings - display - status bar - icon manager to turn on/off any icon you want.
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That just turns the icon off not the actual setting. VoWiFi is still on if you disable the icon.
tdwilli1 said:
That just turns the icon off not the actual setting. VoWiFi is still on if you disable the icon.
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From your phone keypad dial *#800# -> oneplus Logkit -> Function Switch -> enable both VoLTE and VoWifi switch. Restart your phone and try to locate them again in settings.
Caltinpla said:
From your phone keypad dial *#800# -> oneplus Logkit -> Function Switch -> enable both VoLTE and VoWifi switch. Restart your phone and try to locate them again in settings.
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I already have done that and they still don't show up in the settings.
tdwilli1 said:
I already have done that and they still don't show up in the settings.
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The last option I can think of is contact OnePlus support!
It's through sim and network if I call correctly. I switched back this morning to unlock my phone.
tdwilli1 said:
I already have done that and they still don't show up in the settings.
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Caltinpla said:
The last option I can think of is contact OnePlus support!
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WiFi & Internet > Sim & Network > Sim 1 (or 2) > Enhanced Communications
mdroid86 said:
WiFi & Internet > Sim & Network > Sim 1 (or 2) > Enhanced Communications
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Sim and Network, like I said. Lol.
vineethrp said:
One other thing that I see is both sims have same IMEI. It doesn't prevent it from being dual sim operable. But is there a way to change the second sim's IMEI?
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No
No offense op but this thread isn't useful.

Question Has anyone managed to connect their Mi 11 Ultra on Verizon Wireless?

Having trouble getting it to work. Any help would be appreciated. Thank you
I have the 2nd sim in mine on US mobile which uses verizon service i use it as my data sim and works fine.
Jbdub17712 said:
I have the 2nd sim in mine on US mobile which uses verizon service i use it as my data sim and works fine.
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Hmm, is there anything you had to do to get it to work? I pop in my SIM and nothing seems to be working. Cant make calls or anything
nickxzr said:
Hmm, is there anything you had to do to get it to work? I pop in my SIM and nothing seems to be working. Cant make calls or anything
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well my 1st sim is t mobile and i couldnt get calls to work so i disabled VoLTE and that fixed it then i popped in my verizon and it worked immediately too.
Type the following code in your dialer: *#*#86583#*#* and you will get a toast message telling you that "VoLTE carrier check was enabled" or "disabled".
nickxzr said:
Hmm, is there anything you had to do to get it to work? I pop in my SIM and nothing seems to be working. Cant make calls or anything
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I thought vzw is a no go since it doesn’t have band 13 which is vzw main band.
sc954rr said:
I thought vzw is a no go since it doesn’t have band 13 which is vzw main band.
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It works. Maybe not as good as a phone for verizon but check my service in notification bar it's better than t mobile.
Jbdub17712 said:
It works. Maybe not as good as a phone for verizon but check my service in notification bar it's better than t mobile.
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Nice! I didn’t think it would work at all.

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