Dropped Calls With HD Voice On - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Dropped Calls With HD Voice On - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

I usually have only a 3G signal where I live and the route to and from has one area of a very weak signal. My Razr HD Maxx would always drop a call there. My New Droid Turbo with HD voice on drops calls in that same weak signal area and sometimes at home I drop calls or can’t even make a call. I have confirmed when I turn HD voice off, no problems. Is it just me or is this normal because the phone needs 4G for the HD calling to work?
Thanks,
Ken

Normal. We have no fallback network with VoLTE.

emgo said:
I usually have only a 3G signal where I live and the route to and from has one area of a very weak signal. My Razor HD Maxx would always drop a call there. My New Droid Turbo with HD voice on drops calls in that same weak signal area and sometimes at home I drop calls or can’t even make a call. I have confirmed when I turn HD voice off, no problems. Is it just me or is this normal because the phone needs 4G for the HD calling to work?
Thanks,
Ken
Click to expand...
Click to collapse
Yup. Verizon themselves recommend shutting off the feature until you're in an area with good LTE coverage. Furthermore if you know you'll be on a call while driving to a 3G area don't start the call with voLTE, they're not doing handoffs from voLTE > 3G and the call will drop.

I've been pleasantly surpised by how robust VoLTE is here in Salt Lake. On Monday, I travelled 30 miles on the freeway, from Salt Lake County to Utah County, and maintained a phone call the entire 35 minute drive. Crossing the county line has historically had drop issues, although Verizon wasn't as affected as AT&T. No problems on VoLTE!

VoLTE is really starting to piss me off. Every call sounds like sheet, my google voice is broken, i drop calls and my network extender thing i got from verizon doesn't work with VolTE.
So, my choices are to have sheet service or to not have data and voice at the same time.. Score 1 for Verizon, they got me this time with the Turbo. Should have went a different route but, my last phone was toast and I had to get something

Call quality sucks, but my Google voice is just fine.

xkape said:
VoLTE is really starting to piss me off. Every call sounds like sheet, my google voice is broken, i drop calls and my network extender thing i got from verizon doesn't work with VolTE.
So, my choices are to have sheet service or to not have data and voice at the same time.. Score 1 for Verizon, they got me this time with the Turbo. Should have went a different route but, my last phone was toast and I had to get something
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There should be a built in thing Verizon does so that if you are at, say, 2 bars or lower it kicks off to non advanced calling. Turning it off and on all the time is stupid. Also, turning it on and off each time breaks GV.. so who is going to set that up 15 times a day as you move in and out of good 4g? I realize they don't really care that I use GV but, I do..lol

xkape said:
There should be a built in thing Verizon does so that if you are at, say, 2 bars or lower it kicks off to non advanced calling. Turning it off and on all the time is stupid. Also, turning it on and off each time breaks GV.. so who is going to set that up 15 times a day as you move in and out of good 4g? I realize they don't really care that I use GV but, I do..lol
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Click to collapse
to me it feels like advance calling is still in alpha stage. I have it off right now till i see it gets better

My Google Voice stopped working as well. Uninstalled, reinstalled and set up forwarding again and everything is fine. Just follow the GV guide and things will be right as rain

HD Voice calling it's just not there yet.
This is my experience with Verizon's Galaxy S6 64GB sapphire black HD calling. I've had to disable the feature because of drop calls. Below I'm including what I've posted in other forums discussing the HD voice calling and my experience when I contacted Verizon wireless tech support.
"Verizon is aware of the HD voice/video feature being the culprit of the dropped calls, they are blaming Samsung for not pushing an update to correct the problem. Meanwhile Samsung has said that the feature is a Verizon software. I was told by their tech support that it has been reported that there's a 50% dropped call increase using the galaxy S6 while having the HD voice/video feature on, this was 2 weeks ago. The agent said they have a search tool like Google search, this is internal and that's where he found this information.
You can not make calls and surf the web without the HD voice/video feature on, but turning this feature off will STOP THE DROPPED calls. Verizon's software side for galaxy S6 does not allow you to make calls on the 4G LTE network when the HD voice/video feature off, instead is shows 1x.
I have been in touch with Verizon wireless tech support for the last 3 weeks now, this past week Verizon has been sending me texts to update me on the progress of my ticket. I've had Samsung tech support in conference call with Verizon tech support; during this call that lasted more than 3 hours Verizon admitted that it wasn't a Samsung problem but Verizon's. As soon as the tech from Samsung hanged up the call because we were told that I would have to call their engineering department to further assist us. Before the Samsung tech agent hung up the call we had asked if I could make calls using the 4G LTE and was told to hold up while he researched this question. As soon as the Samsung tech agent left the conference call the Verizon tech answered no, and proceeded to make a complete 360 on answers he gave prior to the Samsung agent leaving the call, saying that the problem was not a Verizon but Samsung problem, even though moments before he said that it wasn't a Samsung problem to me and the Samsung tech support agent but Verizon's. I was also advised by the Verizon tech agent that if I wanted to, I could JAIL BRAKE my Galaxy S6 and download a software to disable the HD voice/video feature without losing the 4G LTE but that it probably still won't work properly. I told this agent that I've never jail broken a device and don't plan on because this is clearly a Verizon feature not working properly.
Not even 5 minutes after ending the call with Verizon's tech support, a supervisor from Verizon called me to tell me again that this is a Samsung issue not Verizon, he said that Samsung needs to push a SW version update to fix the problem with the HD voice calls dropping. He asked what I wanted, I said to get the Galaxy S5 and return this phone, but that I was told by 2 different stores (Rockville Centre NY, and Merrick NY both in Long Island) that if I wanted to return this phone or exchange for a different one I would be charged a 40% restocking fee even though I was within my 14 days. I was told by the tech before the supervisor called that it was at each store's discretion whether they charged you a restocking fee or not. I was told to consider this mater resolved by the supervisor, that they will get in touch with the store so I can return the phone and if in fact there are any fees I would be refunded in some sort of credit; but all I've received all of last week is text messages letting me know they are still working on my ticket."

Related

[Q] Moto X 2014 VZW no data during call

I had the original Moto X and just got the new Moto X 2014 on Tuesday. When i'm in the middle of a phone call i get a message saying data is unavailable. During the time of the call I'm on LTE and i never had this issue with the original Moto X. Why is it different with the new Moto X. does anyone know if there is a fix?

eugene8025 said:
I had the original Moto X and just got the new Moto X 2014 on Tuesday. When i'm in the middle of a phone call i get a message saying data is unavailable. During the time of the call I'm on LTE and i never had this issue with the original Moto X. Why is it different with the new Moto X. does anyone know if there is a fix?
Click to expand...
Click to collapse
Data + Voice will not be available until Verizon releases Advanced Calling 1.0 apk. Will have to use VoLTE. See article here > http://phandroid.com/2014/09/20/verizon-moto-x-launch-without-simultaneous-voice-data/

cam30era said:
Data + Voice will not be available until Verizon releases Advanced Calling 1.0 apk. Will have to use VoLTE. See article here > http://phandroid.com/2014/09/20/verizon-moto-x-launch-without-simultaneous-voice-data/
Click to expand...
Click to collapse
ahh i see.. thanks for the info! much appreciated!

How will this technology work if one is driving (i.e. calling being routed through the VoIP LTE) and then geographically falls outside of an LTE zone?
I can see how this technology causes frustration. I work in Sales and am constantly holding calls via Bluetooth while driving.

Comp625 said:
How will this technology work if one is driving (i.e. calling being routed through the VoIP LTE) and then geographically falls outside of an LTE zone?
I can see how this technology causes frustration. I work in Sales and am constantly holding calls via Bluetooth while driving.
Click to expand...
Click to collapse
My understanding is that your call will only be via VOLTE if you are doing voice+data. Under this circumstance, your voice call will be dropped when you are no longer within range of LTE.

cam30era said:
My understanding is that your call will only be via VOLTE if you are doing voice+data. Under this circumstance, your voice call will be dropped when you are no longer within range of LTE. On the other hand, if it is voice only (without data), it will hand off to 3G.
Click to expand...
Click to collapse
Incorrect.
Straight out if verizons faq. If you enable volte (advanced calling 1.0) and place any call from a 4g area it will *always* drop if the phone moves to a 3g area.
A call placed in a 3g area will continue on 3g if you move into a LTE area (not drop).
The only way to avoid drop calls is not enable volte. in which case your new moto x will never have voice and data simultaneously.

Restola said:
Incorrect.
Straight out if verizons faq. If you enable volte (advanced calling 1.0) and place a call from a 4g area it will *always* drop if the phone moves to a 3g area.
A call placed in a 3g area will continue on 3g if you move into a LTE area (not drop).
Click to expand...
Click to collapse
Thanks for setting the record straight.

cam30era said:
Thanks for setting the record straight.
Click to expand...
Click to collapse
Sure thing. Verizon is not advertising that fact very well. Its frustrating because they don't have 100% LTE coverage. I will drop calls pulling into my driveway once volte is turned on...

Restola said:
Sure thing. Verizon is not advertising that fact very well. Its frustrating because they don't have 100% LTE coverage. I will drop calls pulling into my driveway once volte is turned on...
Click to expand...
Click to collapse
They can stick volte, right up their a$$, its complete garbage, only works between 2 volte phones, drops calls. Yet the went ahead and gimped this device in some kind of thoughtless preparation for the half baked volte plan. Thanks Verizon for ruining data during calls. Idiots!

neh4pres said:
They can stick volte, right up their a$$, its complete garbage, only works between 2 volte phones, drops calls. Yet the went ahead and gimped this device in some kind of thoughtless preparation for the half baked volte plan. Thanks Verizon for ruining data during calls. Idiots!
Click to expand...
Click to collapse
HD voice and instant video calls will only work between two volte devices. However all calls will be transmitted as data once you enable volte in your account and on your phone.

Another reason to never activate the steaming heap. Head to the country side, and data goes in and out swapping towers and landing in 1x at times. Yet in those areas regular voice services work fine. So it would be a huge downgrade for me and most people I know. Verizon is plain stupid for pulling the trigger on this. Thanks for the info, I know even better to steer clear now.

And they complained
during the switch from AMPS to CDMA, too.

So this is a very serious issue about the x2 Vzw phone?
Is this a deal breaker?

aviwdoowks said:
So this is a very serious issue about the x2 Vzw phone?
Is this a deal breaker?
Click to expand...
Click to collapse
I've read that all new vzw phones will work like this. Curious to know if the note 4 has the two radios or will also rely on volte like the iPhone 6 and new Moto x do.

WiFi Calling - Tmobile

I was wondering how wifi calling is going to work with the Nexus 6. Tmobile said that wifi calling is coming to the Nexus 6 early 2015 via an OTA update. Will the Nexus 6 from the play store also be able to receive this update and be able to use wifi calling?

raazman said:
I was wondering how wifi calling is going to work with the Nexus 6. Tmobile said that wifi calling is coming to the Nexus 6 early 2015 via an OTA update. Will the Nexus 6 from the play store also be able to receive this update and be able to use wifi calling?
Click to expand...
Click to collapse
Since all the US carriers will have the same SKU, it's literally the exact same phone for all carriers. So there's no way they can tell where you purchased it, all the OTAs will be handled by Google.
What's likely happening is that Google is still finishing up the code for a generic wifi calling API (a lot of code is likely shared with VoLTE if I had to take a guess). When it detects a T-mobile SIM it will setup T-mobile's variant of wifi calling. Same for Sprint and any other carrier that rolls out wifi calling. So even if you aren't using T-mobile you'll get support for their wifi calling when that OTA is released. It just won't be activated unless you have a T-mobile SIM inserted.
It's going to be a similar case to support VoLTE on different carriers, since as of right now each implementation is incompatible with the others. It would be smart for Google to make a generic API for this so it's quicker/easier to add support for new carriers.

Ingenium13 said:
Since all the US carriers will have the same SKU, it's literally the exact same phone for all carriers. So there's no way they can tell where you purchased it, all the OTAs will be handled by Google.
What's likely happening is that Google is still finishing up the code for a generic wifi calling API (a lot of code is likely shared with VoLTE if I had to take a guess). When it detects a T-mobile SIM it will setup T-mobile's variant of wifi calling. Same for Sprint and any other carrier that rolls out wifi calling. So even if you aren't using T-mobile you'll get support for their wifi calling when that OTA is released. It just won't be activated unless you have a T-mobile SIM inserted.
It's going to be a similar case to support VoLTE on different carriers, since as of right now each implementation is incompatible with the others. It would be smart for Google to make a generic API for this so it's quicker/easier to add support for new carriers.
Click to expand...
Click to collapse
Alright, that sounds pretty simple. Thanks!

On a separate note, I wonder if once it is enabled, if someone would be able to modify the N6 so it can bypass the WiFi calls going against your minutes, like how you can get around WiFi Hotspot checker on the N5 by editing the Database file. It probably isn't even possible on WiFi calls, but we do have some pretty smart people around these forums, so I'll stay hopeful for a bit. I have the $30 "unlimited data" plan with 100 minutes. Would be nice if I could bypass that 100 minutes by using WiFi calling somehow.

charesa39 said:
On a separate note, I wonder if once it is enabled, if someone would be able to modify the N6 so it can bypass the WiFi calls going against your minutes, like how you can get around WiFi Hotspot checker on the N5. It probably isn't even possible on WiFi calls, but we do have some pretty smart people around these forums, so I'll stay hopeful for a bit. I have the $30 "unlimited data" plan with 100 minutes. Would be nice if I could bypass that 100 minutes by using WiFi calling somehow.
Click to expand...
Click to collapse
I am on sprint and will get my N6 when it come out. I'm hoping they do the same for sprint as well for WiFi calling support. I know that on sprint they don't count against ur minutes or text... And sprint has unlimited LTE ...
Sent from my Nexus 5 using XDA Free mobile app

charesa39 said:
On a separate note, I wonder if once it is enabled, if someone would be able to modify the N6 so it can bypass the WiFi calls going against your minutes, like how you can get around WiFi Hotspot checker on the N5 by editing the Database file. It probably isn't even possible on WiFi calls, but we do have some pretty smart people around these forums, so I'll stay hopeful for a bit. I have the $30 "unlimited data" plan with 100 minutes. Would be nice if I could bypass that 100 minutes by using WiFi calling somehow.
Click to expand...
Click to collapse
Why don't you use hangouts to call?

raazman said:
Why don't you use hangouts to call?
Click to expand...
Click to collapse
I currently do on my N5. However, the quality is usually dependent on who I'm calling and where they are. It's rarely a problem on my end since I have really fast data connections at home and virtually anywhere I go. For example, my parents' WiFi router is in a bedroom at the opposite end of the house from where the living room is. So when I call them, even though I have a strong WiFi signal, their's isn't very good, so the call quality diminishes a bit. It would be great if I could use my WiFi signal and call their actual cell phone number (or house phone) so their is no drop in quality, without eating into my minutes.

Sprint has WiFi calling on some models already also so it's probably close to the same for all

charesa39 said:
I currently do on my N5. However, the quality is usually dependent on who I'm calling and where they are. It's rarely a problem on my end since I have really fast data connections at home and virtually anywhere I go. For example, my parents' WiFi router is in a bedroom at the opposite end of the house from where the living room is. So when I call them, even though I have a strong WiFi signal, their's isn't very good, so the call quality diminishes a bit. It would be great if I could use my WiFi signal and call their actual cell phone number (or house phone) so their is no drop in quality, without eating into my minutes.
Click to expand...
Click to collapse
Use hangouts to place a call over Wi-Fi to their cell phones?

joshua.justice said:
Use hangouts to place a call over Wi-Fi to their cell phones?
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Click to collapse
Don't you have to have a Google Voice number for that, which you have to pay for? The whole thing would be not having to pay anything more than what I'm paying now. Don't get me wrong, I'm not hurting for minutes, but it would be nice to have free WiFi calling/minutes available if necessary.

charesa39 said:
Don't you have to have a Google Voice number for that, which you have to pay for? The whole thing would be not having to pay anything more than what I'm paying now. Don't get me wrong, I'm not hurting for minutes, but it would be nice to have free WiFi calling/minutes available if necessary.
Click to expand...
Click to collapse
It's free in the USA to call to landline.
Edit: https://support.google.com/hangouts/answer/3187125?hl=en

raazman said:
It's free in the USA to call to landline.
Click to expand...
Click to collapse
WHAT?!?!?! I feel like my whole life has been a lie!!! Haha! But in all seriousness, I thought that was only for people with Google Voice numbers. But after doing a quick Google search, it looks like you only need a GV number to RECEIVE said calls. Wow. I feel so dumb right about now. Thanks for enlightening me, guys!

[Q] Advanced wifi calling T-Mobile M9

I have been told that the M9 does not support advanced wifi calling. I'm not sure about my terminology, but what I mean is that it cannot hand a wifi call off to the LTE/HSPA network.
However I have just finished demonstrating that it does hand off without dropping the call, and to the HSPA network. I had noticed this behavior the other day, but in a discussion in an article on fiercewireless, i was told this is technically impossible.
My M9 is set to wifi calling, wifi preferred, and when I make the call in the driveway, the dialer says "wifi call", the call connects and the phone icon in the statusbar is green, and the phone beeps at me with a message that I'm near the edge of the wifi calling area and the call may drop. I drive away, the call never drops, the beeping/message stop, and the green phone icon in the statusbar becomes white. And I'm connected to "4G", not 4G LTE.

Who told you it didn't support it?
I myself, don't like the feature. Especially when I have little to no service, it'll constantly be searching for service(draining my battery) when I'm connected with WiFi calling.
Hoping it'll be able to be disabled in custom ROMs.

I think the screen name was Fabian and it was in the discussion about Sprint offering the international data like T-Mobile. He seems to be knowledgeable and was adamant that this is not possible. I think he said it's only possible on the iPhone 6. Aside from that, I myself thought it was impossible for a WiFi to hspa handoff, yet this is what I'm seeing.

Hopefully they make it official since it does work

I'm pretty sure I read that this was a new feature. . . I'll look for the source I read this from.
Sent From My HTC One (M8)

It's a new feature with the S810.
Wish it'd give you the option...

just wondering
Have u guys seen the aggressive Wi-Fi to cellular handover setting in developer settings?
not sure what to think I never use Wi-Fi call just thought I'd share. Because it might help those that have calls dropped. Worth a shot to check the box and try.

T-Mobile (re)enabled wifi/cell handoff with Uncarrier 8 several months ago. A decent LTE connection is required for the handoff but nearly every LTE handset can do so (coming to the Nexus 6 Real Soon Now.)
The Sprint person is incorrect, but a their wifi calling implementation is, quite frankly, bizarre, so I'm not surprised at their being clueless over T-Mobile's.
Nothing unique about the HTC One m9's wifi calling except it being on a really great handset.

USA Carrier Test[Verizon, AT&T, T-Mobile, Google Fi]

This is the first time I have ever posted anything so please excuse the lack of formatting or "neatness."
First of all I want to say that every test I have done was done for a period of 3 days with each of these carriers. The test involved taking the cell phone to the city(Raleigh, NC) to a more rural area(literally anywhere not Raleigh) to test for signal strength differences, voice, and sms. Also, the phone I used is the North American model not the tencent model.
The reason I even did this is because I do not want let go of my Verizon SIM card(I still won't but there is a different reason why at the end)
OK so with that being said let's talk FUNCTIONALITY: ASUS(I have a screenshot of this) is telling me to read in between the lines and that they will push for VoLTE and VoWIFI with USA Carriers AFTER they shut down their 2g/3g Services. However right now VOLTE & VOWIFI DO NOT WORK WITH ANY CARRIER IN THE USA. The closest thing you can get to VOWIFI/VOLTE.
Verizon: Full 4G Support, Data speed and reliability FAR exceed that of AT&T or T-Mobile in RURAL areas of NC. VOICE CALLS AND TEXT MESSAGES DO NOT WORK ON VERIZON. If you absolutely need to stick to Verizon I have a functional work-around but it does take some time to set up(at the end of post)
AT&T: Full 4G,H+,1X Support. VOICE CALLS, TEXT, DATA ALL WORK ON AT&T. If you are not tied to any carrier, I would recommend using AT&T or the best MVNO it has: Good2GO. It is on par with T-Mobile in the city, and also works fine in rural areas.
T-Mobile: Full 4G,H+,1X Support. VOICE CALLS, TEXT, DATA ALL WORK ON T-Mobile. I do not recommend this unless you only live in the city and only stay in the city. Rural areas are a no-go for T-Mobile in NC(if you want more specific about which rural areas were tested lmk, but this is mostly central NC)
So I came from Verizon. What is holding me there or why would I recommend you keep it? Well, if you have a current family plan on Verizon with unlimited data, you may want to consider this too, although it is inconvenient.
Reasons to keep Verizon: Unlimited 4G LTE Data plan or an MVNO from Verizon all offer the *MOST RELIABLE* 4G LTE connection. This means that there will rarely be a place without 4G LTE on. The next best thing is AT&T, and although you may not get 4G in as many places as Verizon, it is pretty damn close. Bonus from AT&T is you can actually make calls and text, but wait.... what about 100% Verizon?
IF you reached this spot it is because you want to know the ONLY currently FUNCTIONAL workaround for this problem with no VOLTE VOWIFI or Calls or texts. The solution is to set up call forwarding to a free google voice number from the my verizon app. While you are there, you may as well want to bookmark a webpage in chrome or your browser of choice for text messages. Verizon offers a free service where you can check your texts online. This was originally intended for looking at texts on your computer, but who said you can't use it on your phone?
However, I, cannot stand the idea of being in an emergency where the 4G signal from verizon is too low to make a google voice call, and that I NEED to call someone. Therefore what I am doing is the following: Setting up the Verizon workaround for forwarding calls to the google number, setting up the text message workaround on verizon, and STILL getting an emergency $10/mo AT&T MVNO plan that has unlimited text and calls(Good2go mobile).
other AT&T MVNO's charge way more for that feature by the way. I am usually always travelling, so the amount of times I will be without 4G LTE from any carrier(T-mobile, AT&T, or Verizon) is increased exponentially. I need that backup failsafe with the AT&T MVNO.
With that being said though, if you're wondering why I didn't mention google fi, it is because this sim card 100% did not work at all in this cell phone. I tried changing the APN's and everything else under the sun but it simply did not work. Big bummer since I was hoping this would be my next daily driver for a carrier.
If there is anything else you're interested in let me know. I've had the phone for a good week now so I'm pretty comfy with the way it works and other small things.

ZyroSS said:
This is the first time I have ever posted anything so please excuse the lack of formatting or "neatness."
First of all I want to say that every test I have done was done for a period of 3 days with each of these carriers. The test involved taking the cell phone to the city(Raleigh, NC) to a more rural area(literally anywhere not Raleigh) to test for signal strength differences, voice, and sms. Also, the phone I used is the North American model not the tencent model.
The reason I even did this is because I do not want let go of my Verizon SIM card(I still won't but there is a different reason why at the end)
OK so with that being said let's talk FUNCTIONALITY: ASUS(I have a screenshot of this) is telling me to read in between the lines and that they will push for VoLTE and VoWIFI with USA Carriers AFTER they shut down their 2g/3g Services. However right now VOLTE & VOWIFI DO NOT WORK WITH ANY CARRIER IN THE USA. The closest thing you can get to VOWIFI/VOLTE.
Verizon: Full 4G Support, Data speed and reliability FAR exceed that of AT&T or T-Mobile in RURAL areas of NC. VOICE CALLS AND TEXT MESSAGES DO NOT WORK ON VERIZON. If you absolutely need to stick to Verizon I have a functional work-around but it does take some time to set up(at the end of post)
AT&T: Full 4G,H+,1X Support. VOICE CALLS, TEXT, DATA ALL WORK ON AT&T. If you are not tied to any carrier, I would recommend using AT&T or the best MVNO it has: Good2GO. It is on par with T-Mobile in the city, and also works fine in rural areas.
T-Mobile: Full 4G,H+,1X Support. VOICE CALLS, TEXT, DATA ALL WORK ON T-Mobile. I do not recommend this unless you only live in the city and only stay in the city. Rural areas are a no-go for T-Mobile in NC(if you want more specific about which rural areas were tested lmk, but this is mostly central NC)
So I came from Verizon. What is holding me there or why would I recommend you keep it? Well, if you have a current family plan on Verizon with unlimited data, you may want to consider this too, although it is inconvenient.
Reasons to keep Verizon: Unlimited 4G LTE Data plan or an MVNO from Verizon all offer the *MOST RELIABLE* 4G LTE connection. This means that there will rarely be a place without 4G LTE on. The next best thing is AT&T, and although you may not get 4G in as many places as Verizon, it is pretty damn close. Bonus from AT&T is you can actually make calls and text, but wait.... what about 100% Verizon?
IF you reached this spot it is because you want to know the ONLY currently FUNCTIONAL workaround for this problem with no VOLTE VOWIFI or Calls or texts. The solution is to set up call forwarding to a free google voice number from the my verizon app. While you are there, you may as well want to bookmark a webpage in chrome or your browser of choice for text messages. Verizon offers a free service where you can check your texts online. This was originally intended for looking at texts on your computer, but who said you can't use it on your phone?
However, I, cannot stand the idea of being in an emergency where the 4G signal from verizon is too low to make a google voice call, and that I NEED to call someone. Therefore what I am doing is the following: Setting up the Verizon workaround for forwarding calls to the google number, setting up the text message workaround on verizon, and STILL getting an emergency $10/mo AT&T MVNO plan that has unlimited text and calls(Good2go mobile).
other AT&T MVNO's charge way more for that feature by the way. I am usually always travelling, so the amount of times I will be without 4G LTE from any carrier(T-mobile, AT&T, or Verizon) is increased exponentially. I need that backup failsafe with the AT&T MVNO.
With that being said though, if you're wondering why I didn't mention google fi, it is because this sim card 100% did not work at all in this cell phone. I tried changing the APN's and everything else under the sun but it simply did not work. Big bummer since I was hoping this would be my next daily driver for a carrier.
If there is anything else you're interested in let me know. I've had the phone for a good week now so I'm pretty comfy with the way it works and other small things.
Click to expand...
Click to collapse
Did you try CDMA_Less on Verizon?

tech_head said:
Did you try CDMA_Less on Verizon?
Click to expand...
Click to collapse
Yes, didn't work

So this is all true for the international version, but not for the Tencent edition. Tencent version only supports bands 1-4 and pretty much nothing else. Those are the old school bands for AT&T and TMobile, so signal is ok but not great. Indoors TMobile is pretty bad with the Tencent phone, whereas I get fantastic signal with my OnePlus 7 pro in the same places on TMobile.
Damn shame, other than that the rog2 is better in every way and I'm going to miss it dearly but I've got a 1 year old and not having a cell signal at home or work is not an option.

cyagl643 said:
Are there any other downsides, because im thinking even if going overseas you can use it like Vowifi because as long as you have some kind of connection via wifi or data you should get calls and texts via the app.
Click to expand...
Click to collapse
I'm considering this method as well. I'm a trucker, so network coverage is a deal breaker for which carrier I use, and no one comes close to Verizon. My big concern now is how 911 would work. I know I couldn't do it via Google Voice, but I'm wondering if the phone would default back to the phone radio and seek out a usable network. I know cell phones are required be able to make 911 calls from any available network in the U.S, even if not activated with a carrier. So would the phone make a 911 call via AT&T or TMO?
If I go through with it, I may do it a slightly different way. I have a spare line I could cancel. Instead, I may activate the ROG II to that one, then port my existing number to GV. That way I could use GV but as my current number. I figure that would be easiest on those with my contact info.

Its a dual sim phone. Why not have Verizon and a GSM MVPN? Straight talk has some call only plans for $20/month.

bruciebabie1963 said:
Its a dual sim phone. Why not have Verizon and a GSM MVPN? Straight talk has some call only plans for $20/month.
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And what happens when the gsm(3g) gets turned off in beginning of 2020? Asus seriously f'd up not allowing volte.

homerunbm33 said:
So I have att and really would like to get this phone but concerned about any possible issues(for example no band 14 and 30) . Did you have any issues with service with att? I'm considering the rog, op7t or pixel 4. Any info you can provide would be greatly appreciated.
Sent from my Pixel 2 XL using Tapatalk
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No, I had no real issues with AT&T, it's the reason I'm getting my 2nd sim to be an MVNO for this phone. 1 Carrier only AT&T is simply the best overall for this phone. If we say Verizon is 100% 4G LTE strength/reliabililty, then AT&T is like 90%, while AT&T is 60%. This is of course in more rural areas. In the city it matters not if you have AT&T or T-Mobile...

cyagl643 said:
The Verizon idea sounds like a great workaround because you can also download the My Messages app at the play store and it works the same as the website. The only downside, and correct me if Im wrong would be when calling people they would see your google number and not your real cell number. Are there any other downsides, because im thinking even if going overseas you can use it like Vowifi because as long as you have some kind of connection via wifi or data you should get calls and texts via the app.
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I'm afraid you can't use the app it just doesn't work I tried this... maybe it'll work for you though? Otherwise yes, they would get a call from another number(the google number) and they can call either your google number or verizon number and both will work. it's more of there so you don't inconvenience your contacts, but you should probably tell them you simply switched to (google number) and to just call/text there if you're sticking to verizon only, imo.
otherwise yes the app itself only needs data it doesnt matter if you grab data from ethernet(works), 4G, or wifi...

Mr_Mooncatt said:
I'm considering this method as well. I'm a trucker, so network coverage is a deal breaker for which carrier I use, and no one comes close to Verizon. My big concern now is how 911 would work. I know I couldn't do it via Google Voice, but I'm wondering if the phone would default back to the phone radio and seek out a usable network. I know cell phones are required be able to make 911 calls from any available network in the U.S, even if not activated with a carrier. So would the phone make a 911 call via AT&T or TMO?
If I go through with it, I may do it a slightly different way. I have a spare line I could cancel. Instead, I may activate the ROG II to that one, then port my existing number to GV. That way I could use GV but as my current number. I figure that would be easiest on those with my contact info.
Click to expand...
Click to collapse
Technically speaking 911 SHOULD work, but I'm not about to get in trouble trying that one out LOL. I have a backup emergency cell phone line for those emergencies since I also, cannot stand not being able to have that option even if the chances are slim. I am also keeping Verizon because it simply has the strongest 4G signal of the USA carriers that I tested, however AT&T isn't too far behind it's definitely good, just not great. AT&T gets calls and texts by default too so theres that as well lol

bruciebabie1963 said:
Its a dual sim phone. Why not have Verizon and a GSM MVPN? Straight talk has some call only plans for $20/month.
Click to expand...
Click to collapse
This is exactly what I did. I purchased a plan $10/mo for unlimited calls/texts through Good2go mobile, an AT&T MVNO...

ZyroSS said:
This is exactly what I did. I purchased a plan $10/mo for unlimited calls/texts through Good2go mobile, an AT&T MVNO...
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Click to collapse
I may consider this as well. I'll likely run it Verizon only with the work around and see how it goes before adding a second SIM.
As for 911, I think I may be able to contact a local 911 operator and see what info I can glean from them.
---------- Post added at 03:36 PM ---------- Previous post was at 03:20 PM ----------
I did find this, which includes some info both on how 911 works with un-activated phones, and how to make a test call.
https://www.911.gov/frequently_asked_questions.html

ZyroSS said:
I'm afraid you can't use the app it just doesn't work I tried this... maybe it'll work for you though? Otherwise yes, they would get a call from another number(the google number) and they can call either your google number or verizon number and both will work. it's more of there so you don't inconvenience your contacts, but you should probably tell them you simply switched to (google number) and to just call/text there if you're sticking to verizon only, imo.
otherwise yes the app itself only needs data it doesnt matter if you grab data from ethernet(works), 4G, or wifi...
Click to expand...
Click to collapse
I mean I tried the app on the current phone I have with wifi calling off and airplane mode on, and had someone text me and I got it.

Hey, so I've tried everything I read online to forward my calls to Google voice. I have Verizon. I've tried both *72 and *73. I've made sure to not have any forwarding set up on GV so I'm not in an infinite forwarding loop. But no matter what, it seems the calls straight to GV voicemail. Is there something I'm missing? I've also tried it with my Verizon number linked and after I deleted it. Any help would be much appreciated. thank you

Drkstover said:
Hey, so I've tried everything I read online to forward my calls to Google voice. I have Verizon. I've tried both *72 and *73. I've made sure to not have any forwarding set up on GV so I'm not in an infinite forwarding loop. But no matter what, it seems the calls straight to GV voicemail. Is there something I'm missing? I've also tried it with my Verizon number linked and after I deleted it. Any help would be much appreciated. thank you
Click to expand...
Click to collapse
I called Verizon and had them forward my calls to my GV # and it works fine.

AVJ1221 said:
I called Verizon and had them forward my calls to my GV # and it works fine.
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Click to collapse
What app are you using for GV calls? Google Voice app doesn't ring for me...

ram4ufriends said:
What app are you using for GV calls? Google Voice app doesn't ring for me...
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Click to collapse
Try restarting your phone. Sometimes GV gets buggy for some unknown reason. I also have Hangouts and Hangouts dialer downloaded so Google assistant can make calls when I ask. I believe GV can dial out through dialer as well.
And make sure to allow GV and any other calling app you're using to auto start in your phone settings.

ZyroSS said:
This is exactly what I did. I purchased a plan $10/mo for unlimited calls/texts through Good2go mobile, an AT&T MVNO...
Click to expand...
Click to collapse
How is Good2go working for you?
Any problems in calls/texts?
Thanks.

Unable to get wi-fi calling activated on Straight Talk network

Just got my Pixel 5 today and in reading up on it I discovered it has wi-fi calling capabilities. While this wasn't something I was actively looking for, it would be nice to have as the finished basement of our new house doesn't really get cellular signals, and even the rest of the house doesn't have the greatest cellular connection.
I do have wi-fi all throughout the house though, so if I could enable this feature it would be a bonus. I'm on Straight Talk, using the AT&T towers, and I'm just wondering if anyone has had any luck getting this feature activated with them. I've tried using their automated tool to see if the phone is capable, but it's telling me no. I don't see any options looking through the phone settings, and looking around on the ST site they don't mention the Pixel 5 in their FAQ section.
So is this phone feature only available on certain carriers? Do I need to get an updated SIM from Straight Talk (the one I'm using I've had for about 4-5 years or so)? Any help would be appreciated.

AT&T is very particular about what devices can use VoLTE and VoWIFI. i've found occasional workarounds, but for the most part you need an AT&T branded device for those features. AT&T has a running list of provisioned devices.
I'm afraid you are probably out of luck on this.

Too bad to hear this. Luckily, I've been surprised to find that I'm able to actually make and receive calls, at least in the main living area of the basement, so everything worked out okay in the end.

I can't promise you that it will work but from experience I'm pretty sure ..... If you can get customer support at ATT to provision your account for wifi calling AND put a dummy IMEI in your acct from a device that does wifi calling (one that is whitelisted by ATT) the wifi calling will work ..
I have done this many many times. The dummy IMEI had actually never been needed with pixel devices though, for me

jcrompton said:
I can't promise you that it will work but from experience I'm pretty sure ..... If you can get customer support at ATT to provision your account for wifi calling AND put a dummy IMEI in your acct from a device that does wifi calling (one that is whitelisted by ATT) the wifi calling will work ..
I have done this many many times. The dummy IMEI had actually never been needed with pixel devices though, for me
Click to expand...
Click to collapse
Would that even work in my case though, since I'm not an AT&T customer? I have Straight Talk, which is using the AT&T bands/towers, but I'm not technically with AT&T.

Geese1 said:
Would that even work in my case though, since I'm not an AT&T customer? I have Straight Talk, which is using the AT&T bands/towers, but I'm not technically with AT&T.
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Not sure if calling Straight talk sand using an IMEI from a phone that normally does wifi calling with ATT would work or not. Go to an att and copy the IMEI of a demo phone then call straight talk and switch to that phone

jcrompton said:
Not sure if calling Straight talk sand using an IMEI from a phone that normally does wifi calling with ATT would work or not. Go to an att and copy the IMEI of a demo phone then call straight talk and switch to that phone
Click to expand...
Click to collapse
I may have to try that if it really starts becoming a problem. Surprisingly, as I mentioned above, I can actually make and receive calls in the main part of the basement. Maybe because it is the house above us, and not mostly the garage/solid cement like in the other portion where I was having trouble before, I'm not sure. It's pretty much just storage rooms in that section of the basement anyway, although that is where the internet comes in and the modem is located (the house is fully wired for internet, so I have a switch that feeds out from the basement to go throughout the house). Only time it would really become a concern is if I have to be on the phone with our internet provider while simultaneously working on the router or modem. Barring that, the phone seems to work fine throughout the majority of the basement, which wasn't what I was expecting.

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