Cannot send of receive SMS - Sprint HTC One (M7)

The problem started only a few days ago when my phone suddenly stopped receiving text messages. At the time, I was running Cyanogenmod 11 on my Sprint HTC One (M7). There were no errors of any sort; any time I would attempt to send a message, the phone would say that the message sent and that was the end of it. Also, any SMS messages that were sent to me would never reach me. The strange part is that I could send and receive phone calls, had data on the Sprint network, Bluetooth worked, WLAN worked, and GPS was working. Basically, everything but SMS would work.
My first guess was that my messaging program wasn't working. However, no matter what I used (I tried Hangouts, AOSP Messenger, and Textra to equal non-effect).
At that point I figured it was an obscure issue with my ROM of choice. I decided to roll back to a previous random Sense ROM that I knew had SMS working in the past. I used TWRP v2.8.0.2 to restore this old snapshot, and I had the same symptoms.
I tried a few different popular ROMs just to see what would happen. Everything worked great except SMS.
I figured that at this point, I should just roll it back to stock. Carefully following an RUU guide, I downloaded stock firmware and the corresponding RUU. Again, everything was in perfectly working order except for SMS messages.
I confirmed that my phone was not actually registering the sent texts by dialing ##UPDATE#. According to the output of the Self Service screen before and after sending some test texts, that number does not increment.
So I'm stumped. I can't figure out what's wrong with my phone, let alone fix it. I've even taken it to the Sprint store to check if there was some obscure account problem. After a restart, they were stumped, too (I was referred to a different store that I will have to visit over the weekend).
Any ideas what I can try next? Thanks in advance.

Have you tried to update profile (and PRL)? It's a shot in the dark, but worth a shot.

coal686 said:
Have you tried to update profile (and PRL)? It's a shot in the dark, but worth a shot.
Click to expand...
Click to collapse
I just updated my phone to 4.06.651.9. On my phone, the ##UPDATE# entry causes it to attempt a "hands-free activation" which includes resetting the profile and PRL. In the previous version, this would not run and redirected me to the Self Service screen. After the update, it actually updated the profile/PRL successfully!
This time, when returning to the Self Service screen, I see that two test texts appear to have been sent! However, the people I sent them to have yet to see them (it's been about 5 minutes). A few more test texts have been sent my way, but as before, nothing is arriving.
Is there any way to test if the SMS messages from my phone are actually reaching a Sprint cell tower?
Second Edit: Updated to 5.03.651.3 I just received a text from Sprint (I decided to have them send a username). I have sent some more test texts, but so far nothing else is happening.

KD0SKH said:
Is there any way to test if the SMS messages from my phone are actually reaching a Sprint cell tower?
Click to expand...
Click to collapse
Not that I know of.
KD0SKH said:
Second Edit: Updated to 5.03.651.3 I just received a text from Sprint (I decided to have them send a username). I have sent some more test texts, but so far nothing else is happening.
Click to expand...
Click to collapse
Although that should have worked, that's still not the latest RUU available. Try the first link from the OP here: http://forum.xda-developers.com/showthread.php?t=2795856

coal686 said:
Not that I know of.
Although that should have worked, that's still not the latest RUU available. Try the first link from the OP here: http://forum.xda-developers.com/showthread.php?t=2795856
Click to expand...
Click to collapse
Ah, yes. I tried that at first but the firmware simply would not flash. Instead, I went to an early version that did flash and then just upgraded from there. Same behavior, so I was convinced that this was a problem on Sprint's end (I assume that an antenna failure would also cripple phone calls?)
I went to the other store as suggested and they directed me to call tech support or drop $75 on a replacement phone. I called the number, I told them the problem and what I did to try and fix it. They flipped some switch and that was it. Took maybe five minutes.

Related

Unlocked G1 trying to send SMSs

Sorry if this doesn't belong here, but I've bought an unlocked T-Mobile G1, it seems to be running on the official ROM, version 1.5 (can't check it now because I still don't have it, but my brother tested it before he sent it to me, should be arriving tomorrow). Anyway, my brother told me that the phone reports an error saying that the SMS couldn't be delivered because the number was wrong, or something like that. I've read that it's associated to the myFaves service on T-Mobile, and because it's on another network now an error appears because that number isn't on the network it's on now. I've read that I have to install another RC9 to prevent this, what do I have to do in order to do this? I believe my phone isn't rooted, although I've been thinking of doing it and installing a Cyanogen ROM. I'd like to keep most functions on the phone, so any advice is appreciated.
juancaretta said:
Sorry if this doesn't belong here, but I've bought an unlocked T-Mobile G1, it seems to be running on the official ROM, version 1.5 (can't check it now because I still don't have it, but my brother tested it before he sent it to me, should be arriving tomorrow). Anyway, my brother told me that the phone reports an error saying that the SMS couldn't be delivered because the number was wrong, or something like that. I've read that it's associated to the myFaves service on T-Mobile, and because it's on another network now an error appears because that number isn't on the network it's on now. I've read that I have to install another RC9 to prevent this, what do I have to do in order to do this? I believe my phone isn't rooted, although I've been thinking of doing it and installing a Cyanogen ROM. I'd like to keep most functions on the phone, so any advice is appreciated.
Click to expand...
Click to collapse
It's prolly best to troubleshoot the problem when you actually have the phone otherwise we would be speculating what the problem is.
Thanks for answering, I'll have the phone by tomorrow, so I'll be able to take a look at the problem myself. Basically, what my brother said is that the phone would report an error randomly, saying the message couldn't be sent (or something like that, seems the phone language was set in Spanish so the error was reported in Spanish too, I'm from Argentina so that's why).
juancaretta said:
Thanks for answering, I'll have the phone by tomorrow, so I'll be able to take a look at the problem myself. Basically, what my brother said is that the phone would report an error randomly, saying the message couldn't be sent (or something like that, seems the phone language was set in Spanish so the error was reported in Spanish too, I'm from Argentina so that's why).
Click to expand...
Click to collapse
Sometimes you can get a error message like that when the signal goes bad at the time of sending. Once you get the phone and if you can't figure it out just come back on here and we can solve it for you. Most likely its something real simple.
The thing is that he wasn't trying to send an SMS, last night he sent me a message, I received it fine, then responded and he got the message too. Then he turned it off, used his phone for a while and I asked him to try it again today, without doing anything the phone would report an error while sending a message, even if he wasn't sending one.
Edit: Anyway, I'll post again tomorrow, with complete build info and anything that seems useful.
Edit 2: Got the phone, it seems it won't try to send SMS now, but I can't send any SMS, I think it's my SIM because it works with other SIMs.
Sorry for double posting, but another update: Now I have the phone and could manage to send SMSs, followed some instructions I found on T-Mobile Forums to manually update the SMS Center number and worked perfectly, now I can send and receive SMS normally, but every now and then my carrier sends me a message that says that the message could not be delivered and to check the number. Here is my phone info:
Model number: T-Mobile G1
Firmware Version: 1.5
Baseband version: 62.50S.20.17H_2.22.19.26I
Kernel version: 2.6.27.00393-g6607056
[email protected] #1
Build number: CRC1
The messages from the carrier arrive at random intervals, these are the instructions I followed to send SMS:
Actually, you can manually update the SMS center number on the G1 if you use AnyCut to create a shortcut to Phone Info. At the bottom of the display, there is a window marked "SMSC" where you can enter T-Mobile's number +12063130004. Worked for me
Of course I didn't use that SMS Center number, I used one provided by my carrier.
Edit: Flashed the latest Cyanogenmod ROM and now it won't send random SMS, working perfectly now.

Text messages stuck?

I recently installed Android Revolution, and I use GO SMS to handle my text messages. Ever since installing the new ROM, I sometimes have a problem where text messages sent by others get "stuck", as in they only show up when I've sent a text myself.
An example is that I send a message, a friend replies 5 minutes later, but this doesn't show up on my end until I've sent a text.
What could be causing this? I don't think I had this issue when running stock.
Thanks.
I'm also having issues with SMS on revolution... Some of my texts aren't getting sent, and every once in awhile I'll have no activity and then awhile later 10 texts all with timestamps from an hour beforehand get delivered all at once.
I had a lot of issues with texts before this though, my friends on stock rom/stock phone and his texts rarely send.
I'm ENG s-off, radio s-off, gingerbread radio, correct APN's (I'm pretty sure). I'm almost positive this is a problem with the ****ty network and not the rom.
Also every once in awhile I have to reboot, it'll say my SIM card doesn't allow access to the network, or I'll be roaming 24/7... these two are new with Revolution. Definitely having reception issues.
Are you using the .22 radio?
Raithmir said:
Are you using the .22 radio?
Click to expand...
Click to collapse
Yes, I flashed 20.2804.30.085AU_3805.04.03.22_M as recommended before installing Android Revolution.
I have no other problems with the ROM, so I don't think mine is a network issue.
I'd try the .27 radio if I were you. I had several texts being delayed or received late, and even a couple of people say they'd tried to ring me but couldn't get through.
Flashed the .27 radio a few days ago and haven't had any of those issues so far.
I'll give that a try this afternoon and see how it goes. Thanks!
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
How do you know this? They sent you an email?
neo-X said:
How do you know this? They sent you an email?
Click to expand...
Click to collapse
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
cam975 said:
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
Click to expand...
Click to collapse
I hope it's true.
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
cam975 said:
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
Click to expand...
Click to collapse
Thanks, i'll give it a try.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
Flashing the .27 radio made things a little better, but messages still get stuck sometimes. It's really annoying.
messages getting stuck i think means sms not being able to be sent out. maybe your signal
baste07 said:
messages getting stuck i think means sms not being able to be sent out. maybe your signal
Click to expand...
Click to collapse
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
biomech91 said:
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
Click to expand...
Click to collapse
Same, i've tried .12 .22 & .27.
The best was .12
But i still get that stupid problem of text messages coming through late.
Go SMS still working fine here. Been spot on for two days.
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
byted said:
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
Click to expand...
Click to collapse
Story of my life lol...I'm sick of the delyayed sms!
My wife is now having problems where calls don't always get through. Strangely we both have the same radio but it seems to work fine for me. Hope the next radio release is better
Sent from my HTC Incredible S using Tapatalk

Not Receiving Text Messags

After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?
mjoel53 said:
After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?
Click to expand...
Click to collapse
Try sending the text 'Allow all' without the parentheses to 9999
Sent from Dorian's EVO 3D
Tried. Didnt seem to have worked. any more suggestions?
If the "allow all" text didn't work, and using a sense rom to update prl/profile doesn't work - I would suggest downloading the RUU and reverting completely back to stock. See if it works then, if it does root with z4 or w/e you like and go back to the rom/nandroid you had before.
if it doesn't work call sprint or bring it in to one of their stores
Also, just wondering; you do have plenty of free space on your phone right? People seem to get really weird problems when their phone is running low on internal storage.
And do you use google voice for voicemail?
And what, if anything, did you do at or around the time it started acting up? (ie installed new apps, flashed new kernel, etc.)
Sent from my HERO200 using xda premium
Question1: Yeah i have plenty of space no apps installed.
Question2:Yeah i use google voice. but is not set up right now since i just rooted.
Question3: First noticed no messages being received when i rooted i believe.
Guess illl try to the RUU and see if that works.
Used RUU. Still not being able to receive messages. going to have to contact Sprint.
Try useing a different RUU if your going to doit again, see if that works...just a thought. Later
Sent from my HERO200 using xda premium
I have been having problems receiving texts as well ever since I installed a new ROM (this one http://forum.xda-developers.com/showthread.php?t=1090234) 2 days ago.
All functions seem to work fine, including outgoing text messages, but incoming do not work at all.
I had been running Cyanogen Mod 6 for about a year without any problems except speed, just wanted to try a newer and possibly faster ROM. I did have issues whenever I would get a "low space" indicator but that doesn't seem to be the case with the current issue.
I am using Google Voice for voicemail.
My service provider is Cellular South, btw, not Sprint.
Ran the RUU but still didnt work. so i updated to newest build and still didnt work. still havent had a chance to call Sprint.
---------- Post added at 01:43 AM ---------- Previous post was at 01:03 AM ----------
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)
mjoel53 said:
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)
Click to expand...
Click to collapse
That's what i was trying to get at...I just forgot to respond back to his thread lol
Glad you got it working
Sent from my HERO200 using xda premium
That didn't work for me
Of course, I'm not on Sprint, but Cellular South. Still no joy on my end. I actually reverted back to my previous CyanogenMod via Nandroid, which WAS receiving text messages just fine, but now it doesn't work either.
I have the original Cell South 2.1 RUU I could use if necessary, but hoping not to have to do that. Looking like I might have to, though.
Finally got it up and running.
I was about to run the 2.1 RUU but then remembered I made a Nandroid backup of my 2.1 Sense-based config before the first time I rooted so I restored to it and dialed *228 to download the latest updates. The texts then started working, so then I reverted back to my Nandroid backup of my new ROM and it worked like a charm!
mjoel53 said:
Tried. Didnt seem to have worked. any more suggestions?
Click to expand...
Click to collapse
do you have google voice synced with sprint? the messages might be going to google voice

[Q] Duplicate SMS - Sprint Nexus 6

Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
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I just posted my issue.

Texts stuck "sending" and other issues

Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
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Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
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i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing

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