Not Receiving Text Messags - Hero CDMA Q&A, Help & Troubleshooting

After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?

mjoel53 said:
After I rooted, im not receiving any text messages. But i know i can send messages. I could also make and receive phone calls. Ive tried using a sense rom to update prl and profile which updated but still not receiving text messages. Anyone have any ideas why?
Click to expand...
Click to collapse
Try sending the text 'Allow all' without the parentheses to 9999
Sent from Dorian's EVO 3D

Tried. Didnt seem to have worked. any more suggestions?

If the "allow all" text didn't work, and using a sense rom to update prl/profile doesn't work - I would suggest downloading the RUU and reverting completely back to stock. See if it works then, if it does root with z4 or w/e you like and go back to the rom/nandroid you had before.
if it doesn't work call sprint or bring it in to one of their stores
Also, just wondering; you do have plenty of free space on your phone right? People seem to get really weird problems when their phone is running low on internal storage.
And do you use google voice for voicemail?
And what, if anything, did you do at or around the time it started acting up? (ie installed new apps, flashed new kernel, etc.)
Sent from my HERO200 using xda premium

Question1: Yeah i have plenty of space no apps installed.
Question2:Yeah i use google voice. but is not set up right now since i just rooted.
Question3: First noticed no messages being received when i rooted i believe.
Guess illl try to the RUU and see if that works.

Used RUU. Still not being able to receive messages. going to have to contact Sprint.

Try useing a different RUU if your going to doit again, see if that works...just a thought. Later
Sent from my HERO200 using xda premium

I have been having problems receiving texts as well ever since I installed a new ROM (this one http://forum.xda-developers.com/showthread.php?t=1090234) 2 days ago.
All functions seem to work fine, including outgoing text messages, but incoming do not work at all.
I had been running Cyanogen Mod 6 for about a year without any problems except speed, just wanted to try a newer and possibly faster ROM. I did have issues whenever I would get a "low space" indicator but that doesn't seem to be the case with the current issue.
I am using Google Voice for voicemail.
My service provider is Cellular South, btw, not Sprint.

Ran the RUU but still didnt work. so i updated to newest build and still didnt work. still havent had a chance to call Sprint.
---------- Post added at 01:43 AM ---------- Previous post was at 01:03 AM ----------
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)

mjoel53 said:
Problem Solved. Since sprint merged with google my settings where changed and were set to receive text messages to google voice and not my phone. If anyone else has this problem just go to your account in google voice settings and make sure that theres a check mark next to receive text to phone. thanks to all for the help =)
Click to expand...
Click to collapse
That's what i was trying to get at...I just forgot to respond back to his thread lol
Glad you got it working
Sent from my HERO200 using xda premium

That didn't work for me
Of course, I'm not on Sprint, but Cellular South. Still no joy on my end. I actually reverted back to my previous CyanogenMod via Nandroid, which WAS receiving text messages just fine, but now it doesn't work either.
I have the original Cell South 2.1 RUU I could use if necessary, but hoping not to have to do that. Looking like I might have to, though.

Finally got it up and running.
I was about to run the 2.1 RUU but then remembered I made a Nandroid backup of my 2.1 Sense-based config before the first time I rooted so I restored to it and dialed *228 to download the latest updates. The texts then started working, so then I reverted back to my Nandroid backup of my new ROM and it worked like a charm!

mjoel53 said:
Tried. Didnt seem to have worked. any more suggestions?
Click to expand...
Click to collapse
do you have google voice synced with sprint? the messages might be going to google voice

Related

Text messages stuck?

I recently installed Android Revolution, and I use GO SMS to handle my text messages. Ever since installing the new ROM, I sometimes have a problem where text messages sent by others get "stuck", as in they only show up when I've sent a text myself.
An example is that I send a message, a friend replies 5 minutes later, but this doesn't show up on my end until I've sent a text.
What could be causing this? I don't think I had this issue when running stock.
Thanks.
I'm also having issues with SMS on revolution... Some of my texts aren't getting sent, and every once in awhile I'll have no activity and then awhile later 10 texts all with timestamps from an hour beforehand get delivered all at once.
I had a lot of issues with texts before this though, my friends on stock rom/stock phone and his texts rarely send.
I'm ENG s-off, radio s-off, gingerbread radio, correct APN's (I'm pretty sure). I'm almost positive this is a problem with the ****ty network and not the rom.
Also every once in awhile I have to reboot, it'll say my SIM card doesn't allow access to the network, or I'll be roaming 24/7... these two are new with Revolution. Definitely having reception issues.
Are you using the .22 radio?
Raithmir said:
Are you using the .22 radio?
Click to expand...
Click to collapse
Yes, I flashed 20.2804.30.085AU_3805.04.03.22_M as recommended before installing Android Revolution.
I have no other problems with the ROM, so I don't think mine is a network issue.
I'd try the .27 radio if I were you. I had several texts being delayed or received late, and even a couple of people say they'd tried to ring me but couldn't get through.
Flashed the .27 radio a few days ago and haven't had any of those issues so far.
I'll give that a try this afternoon and see how it goes. Thanks!
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
How do you know this? They sent you an email?
neo-X said:
How do you know this? They sent you an email?
Click to expand...
Click to collapse
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
cam975 said:
I'm not permitted to post outside links as yet so I can't show you where I read it but on another forum someone claims to have received an email saying as much.
Click to expand...
Click to collapse
I hope it's true.
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
cam975 said:
I'm trying out Go SMS from the market. Messages have been fine all last night and today so fair. Pretty nifty app.
Click to expand...
Click to collapse
Thanks, i'll give it a try.
cam975 said:
Any update as to how this worked? I noticed issues with delayed messages this morning.
I've read that it's a known issue with this model and there may be a fix coming in me July from htc.
Click to expand...
Click to collapse
Flashing the .27 radio made things a little better, but messages still get stuck sometimes. It's really annoying.
messages getting stuck i think means sms not being able to be sent out. maybe your signal
baste07 said:
messages getting stuck i think means sms not being able to be sent out. maybe your signal
Click to expand...
Click to collapse
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
biomech91 said:
My messages send fine, it's the delay of receiving messages that is the issue. I get full bars pretty much all the time.
Apparently Gingerbread is the cause of this, at least on my network. (Bell hasn't released an official 2.3 update yet)
Click to expand...
Click to collapse
Same, i've tried .12 .22 & .27.
The best was .12
But i still get that stupid problem of text messages coming through late.
Go SMS still working fine here. Been spot on for two days.
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
byted said:
I've been using the 06.03.03 radio and though it's better, I still have problems with text messages that aren't received/sent quickly. This has been a problem with all the radios on Rogers for me.
Click to expand...
Click to collapse
Story of my life lol...I'm sick of the delyayed sms!
My wife is now having problems where calls don't always get through. Strangely we both have the same radio but it seems to work fine for me. Hope the next radio release is better
Sent from my HTC Incredible S using Tapatalk

Not receiving phone calls.

I haven't been receiving phone calls for over a week now. The only notable thing around-ish the time I stopped receiving them is when I updated my P.A.C. rom. I have since tried a different rom, and even returned the phone to stock Sprint RUU but nothing has worked. I still don't receive calls at all. Texts work fine, data works fine. Any ideas on why calls don't come through?
Lonewuhf said:
I haven't been receiving phone calls for over a week now. The only notable thing around-ish the time I stopped receiving them is when I updated my P.A.C. rom. I have since tried a different rom, and even returned the phone to stock Sprint RUU but nothing has worked. I still don't receive calls at all. Texts work fine, data works fine. Any ideas on why calls don't come through?
Click to expand...
Click to collapse
Not without more info about your phone and what you have done. It could be anything from a borked radio to no one wanting to talk to you...
Sent from my One using xda app-developers app
MrFixit007 said:
Not without more info about your phone and what you have done. It could be anything from a borked radio to no one wanting to talk to you...
Sent from my One using xda app-developers app
Click to expand...
Click to collapse
Lol. It could be the radio, but then wouldn't I not be able to get texts or make calls? I rooted/unlocked it when it was first released, switched between roms a bit, stuck with PAC for the last month or so. Since about a week ago I haven't received calls. It may have been around-ish the time I updated to the most recent version of PAC. I did dirty installs over the previous versions, but all were 4.3 roms. I've had people call me to be sure, it rings and rings until it goes to voicemail on their end, but nothing happens on my phone. I tried to fix it today. I returned it to stock via the Sprint RUU and re-locked it. No dice. I think re-rooted and did s-off, installed slim bean, still no go. I can make calls just fine. I can get and send texts just fine. My data is working just fine.
Lonewuhf said:
Lol. It could be the radio, but then wouldn't I not be able to get texts or make calls? I rooted/unlocked it when it was first released, switched between roms a bit, stuck with PAC for the last month or so. Since about a week ago I haven't received calls. It may have been around-ish the time I updated to the most recent version of PAC. I did dirty installs over the previous versions, but all were 4.3 roms. I've had people call me to be sure, it rings and rings until it goes to voicemail on their end, but nothing happens on my phone. I tried to fix it today. I returned it to stock via the Sprint RUU and re-locked it. No dice. I think re-rooted and did s-off, installed slim bean, still no go. I can make calls just fine. I can get and send texts just fine. My data is working just fine.
Click to expand...
Click to collapse
I would think that applying RUU would have cleared up the issue. you might try RUU and then back to sprint store and see if they can fix it. other wise check you RUIM/SIM to NV settings.

No MMS after 4.4.2

Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
I am having the same issue. SMS works fine, no MMS. MMS just sits in Undelivered status.
Running rooted 4.4.2, S-OFF, Bulletproof Kernel.
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Same here. HTC ONE at&t on Straight Talk service. No mms after update. This is so frustrating! I was on the phone with ST yesterday for a few hours and they are all clueless on how to fix it. The only advice I got was to downgrade back to 4.3
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
EMitch said:
Any word yet? I've made zero progress so far contacting both HTC and Straight Talk.
Click to expand...
Click to collapse
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
EMitch said:
Hello,
I have an AT&T HTC One running a Straight Talk (ATT LTE) SIM. When I first had the phone everything was running great. Great speeds, SMS, MMS, etc. Now, for some reason, I no longer get any MMS! I still get full speeds and regular messages, but not pictures or group messages (sending or receiving).
We set my wife's S3 Mini up the same way, and she is able to get everything (minus LTE for obvious reasons). The only difference is that I updated to 4.4.2.
I've tried every single ST APN I can find, and still am not able to send/receiving any MMS's. Has anyone else had this issue?
Thanks.
P.S. If this is in the wrong area, I apologize.
Click to expand...
Click to collapse
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Fuzi0719 said:
I've noticed this issue since T-Mobile updated mine to 4.4.2. However, I think I've figured out a workaround. I had checked APN, everything was fine. But, I use wi-fi most of the time. I couldn't receive any MMS, people would say they sent me stuff but I never got it, or I'd get a message that "can't be downloaded". So, when I was talking to a friend, I had him send me an MMS. I didn't get it. But, I turned off the Wi-Fi and suddenly the MMS appeared. We tested it over and over again. With wi-fi connected I can't receive MMS, as soon as wi-fi disconnects, the MMS are immediately downloaded. A big bug in the 4.4.2 I think.
Click to expand...
Click to collapse
No change for mine on or off WiFi. Interesting that it isn't just Straight Talk it seems.
dame here everything works fine but pictures smh wtf can someone please figure it out , lol
still no pictures everything else sending pics on the works fine email fb etc. And I can text but just can't send a pic texting smh makes no sense
Sent from my HTC One using Tapatalk
I'm on ATT - not straight talk. Running ViperOne 5.7, which is a Sense 4.4.2 ROM. Group MMS stopped working seemingly out of nowhere. Have tried Hangouts, Stock Messages, and EvolveSMS. Played with APN settings, tried the wi-fi on/off trick, no luck. The strange thing that I have noticed is that every time I restart the device, it goes ahead and sends/receives all the MMS before going back to not working.
ST had me go into me browse (?) and delete the cache, cookies, etc. They apparently tell everyone that. Does not work. This makes no freaking sense!
alray said:
unfortunately same for me. Already double checked APN settings and network types.
Tried many different APN from my carrier and still no MMS, mobile data is working good.
When I try to send/receive a MMS I can see the mobile data icon appear briefly but no data get transferred.
Already contacted my carrier. Tech support said my apn was properly set and that everything on their side was good (in my account).
I might try to downgrade my sw soon so I can see if its really 4.4.2 that is causing this. I'll report back.
Click to expand...
Click to collapse
EMitch said:
Thanks for the replies! Glad it isn't just me. I've even tried using other Messenger apps, but still nothing.
Click to expand...
Click to collapse
Their working fine on AT&T
this is definitely not just att or htc one only problem i am reading verizon sprint etc are all having people with mms picture sending messaging and some are having wifi issues and other things as well so i guess im lucky its just mms for me and only pictures everything else is solid on my end
i read u can do a root and unlock and custom rom and it will work fine on kit kat but im not brave enough to do that stuff or so many different varieties have me worried which is right lol
alray said:
No, I'll probably downgrade and test this week when I'll have time. I'll keep you informed.
Click to expand...
Click to collapse
please lmk if this works and how to do it , im a noob at this rooting and changing roms stuff, its frustrating me bad
thanks
Bump
Sent from my HTC One using Tapatalk
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
EMitch said:
I would change ROMs, but I have a bad habit of doing something wrong and screwing up my phones.
Click to expand...
Click to collapse
Will do it as soon as I can and I'll report back, probably Friday.
alray said:
Will do it as soon as I can and I'll report back, probably Friday.
Click to expand...
Click to collapse
Sounds good. Looking forward to if it works.

MMS issues Nexus 6 on Verizon

So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"

Cannot send of receive SMS

The problem started only a few days ago when my phone suddenly stopped receiving text messages. At the time, I was running Cyanogenmod 11 on my Sprint HTC One (M7). There were no errors of any sort; any time I would attempt to send a message, the phone would say that the message sent and that was the end of it. Also, any SMS messages that were sent to me would never reach me. The strange part is that I could send and receive phone calls, had data on the Sprint network, Bluetooth worked, WLAN worked, and GPS was working. Basically, everything but SMS would work.
My first guess was that my messaging program wasn't working. However, no matter what I used (I tried Hangouts, AOSP Messenger, and Textra to equal non-effect).
At that point I figured it was an obscure issue with my ROM of choice. I decided to roll back to a previous random Sense ROM that I knew had SMS working in the past. I used TWRP v2.8.0.2 to restore this old snapshot, and I had the same symptoms.
I tried a few different popular ROMs just to see what would happen. Everything worked great except SMS.
I figured that at this point, I should just roll it back to stock. Carefully following an RUU guide, I downloaded stock firmware and the corresponding RUU. Again, everything was in perfectly working order except for SMS messages.
I confirmed that my phone was not actually registering the sent texts by dialing ##UPDATE#. According to the output of the Self Service screen before and after sending some test texts, that number does not increment.
So I'm stumped. I can't figure out what's wrong with my phone, let alone fix it. I've even taken it to the Sprint store to check if there was some obscure account problem. After a restart, they were stumped, too (I was referred to a different store that I will have to visit over the weekend).
Any ideas what I can try next? Thanks in advance.
Have you tried to update profile (and PRL)? It's a shot in the dark, but worth a shot.
coal686 said:
Have you tried to update profile (and PRL)? It's a shot in the dark, but worth a shot.
Click to expand...
Click to collapse
I just updated my phone to 4.06.651.9. On my phone, the ##UPDATE# entry causes it to attempt a "hands-free activation" which includes resetting the profile and PRL. In the previous version, this would not run and redirected me to the Self Service screen. After the update, it actually updated the profile/PRL successfully!
This time, when returning to the Self Service screen, I see that two test texts appear to have been sent! However, the people I sent them to have yet to see them (it's been about 5 minutes). A few more test texts have been sent my way, but as before, nothing is arriving.
Is there any way to test if the SMS messages from my phone are actually reaching a Sprint cell tower?
Second Edit: Updated to 5.03.651.3 I just received a text from Sprint (I decided to have them send a username). I have sent some more test texts, but so far nothing else is happening.
KD0SKH said:
Is there any way to test if the SMS messages from my phone are actually reaching a Sprint cell tower?
Click to expand...
Click to collapse
Not that I know of.
KD0SKH said:
Second Edit: Updated to 5.03.651.3 I just received a text from Sprint (I decided to have them send a username). I have sent some more test texts, but so far nothing else is happening.
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Although that should have worked, that's still not the latest RUU available. Try the first link from the OP here: http://forum.xda-developers.com/showthread.php?t=2795856
coal686 said:
Not that I know of.
Although that should have worked, that's still not the latest RUU available. Try the first link from the OP here: http://forum.xda-developers.com/showthread.php?t=2795856
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Ah, yes. I tried that at first but the firmware simply would not flash. Instead, I went to an early version that did flash and then just upgraded from there. Same behavior, so I was convinced that this was a problem on Sprint's end (I assume that an antenna failure would also cripple phone calls?)
I went to the other store as suggested and they directed me to call tech support or drop $75 on a replacement phone. I called the number, I told them the problem and what I did to try and fix it. They flipped some switch and that was it. Took maybe five minutes.

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