Voicemail notification won't go away? - Nexus 6 Q&A, Help & Troubleshooting

Like the subject says. I have the voicemail notification on the top left hand side and when I use the drop down menu its there, but I can't seem to get rid of it.
How can I get rid of it?
Thanks
Sent from my Nexus 6 using XDA Free mobile app

Hate to ask a silly question, but:
Have you checked your voicemail yet?
Also, in some VM systems I've used, if you listen long enough or go into an advanced menu, there's sometimes an option to clear the VM indicator on the phone.

Yes sir... That's why I am up in the air. I've even tried to look for the voicemail service to see if I can clear the cache and get it to get away but can't find it.
Sent from my Nexus 6 using XDA Free mobile app

Try calling yourself and leaving a message. Then go to your voice mail and delete it. It should clear your icon.
I've seen this happen with T-Mobile and a new SIM several times.

El Daddy said:
Try calling yourself and leaving a message. Then go to your voice mail and delete it. It should clear your icon.
I've seen this happen with T-Mobile and a new SIM several times.
Click to expand...
Click to collapse
My experience with this was I was using something else for voicemail. I use Better Youmail (Youmail) but as I was setting up the phone I got a voice message on the Verizon side before I forwarded over to Youmail to handle vm... I had no messages on Youmail but it was on Verizon side why I had the icon. I had to unforward the Youmail service to get to the Verizon side, delete the message and the icon went away. Then I set the forward back to Youmail.
My experience...

I had this
parcou said:
My experience with this was I was using something else for voicemail. I use Better Youmail (Youmail) but as I was setting up the phone I got a voice message on the Verizon side before I forwarded over to Youmail to handle vm... I had no messages on Youmail but it was on Verizon side why I had the icon. I had to unforward the Youmail service to get to the Verizon side, delete the message and the icon went away. Then I set the forward back to Youmail.
My experience...
Click to expand...
Click to collapse
I had this a few times on tmobile in the past not on this phone?. I use google voice. I rectified the problem by calling tech support, they corrected on their side.

just had the same issue
Clearing the data + cache for everything with the dialer icon fixed it

Related

How do I clear the voicemail icon?

I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
Clear data on the dialer application.
Sent from my DROID BIONIC using Tapatalk
TheBiles said:
I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
Click to expand...
Click to collapse
Yea same thing here except i never set up google voice this happened as soon as i ported my number over from T-Mobiles garbage service
Sent from my DROID BIONIC using xda premium
I dont want to reset phone but im afraid its the only thing to clear the icon from status bar. I have no voicemails and it says i have 2
Sent from my DROID BIONIC using xda premium
TheBiles said:
I set my voicemail to go to Google Voice, but someone just left me a voicemail, and it never showed up on Google Voice, and that annoying icon is in my notification bar. How do I get rid of it? Also, is there anything special you have to do to set up Google Voice with Verizon/the Bionic?
Click to expand...
Click to collapse
This sometimes happens when your google voice line is "busy". The caller will be reverted back to your old voicemail. You can disable google voice by dialing *73 and then choosing "my carrier" in the voicemail settings. Then you can dial in to your verizon voicemail. After you get the message the notification will go away and you can reactivate google voice by dialing *71(your google number) and redo the voicemail setting to "google voice".
My co-worker has this happen occasionally.
rancidcrab said:
This sometimes happens when your google voice line is "busy". The caller will be reverted back to your old voicemail. You can disable google voice by dialing *73 and then choosing "my carrier" in the voicemail settings. Then you can dial in to your verizon voicemail. After you get the message the notification will go away and you can reactivate google voice by dialing *71(your google number) and redo the voicemail setting to "google voice".
My co-worker has this happen occasionally.
Click to expand...
Click to collapse
I dont have a google voice
Sent from my DROID BIONIC using xda premium

AT&T Messaging... like GV but from AT&T

http://www.att.com/shop/apps/att-messages.jsp?source=IAMS2500000000ZCU#fbid=2j54IbKcpyR
Its essentially just like Google Voice but uses your own AT&T number with voicemail, texting, mms, and missed call notifications.
Just loaded it... be weary, looks like it take some time to sync and begin... its not as quick as GV either
do you see any obvious advantages? other than being able to use your own number
EDIT: installed it, nice app. i like it
Backup and review of all messages on the cloud. Slightly safer than Google.
Sent from my SGH-I897 using XDA App
tried it right now and here is my thoughts on it
Pros: You are able to text from your computer using YOUR number and not the number that google has given you. Also if you dont have a signel on your phone you are still able to text from your computer, this also goes if you dont have your phone with you but you are still at a computer. Its an all in one system were you can get your text and voicemail in one place
cons: For some reason i cant get the website to load my messages but that could be just me, at this moment you cant disable notifications, not that much customization
i feel that it can be a great app given more time to improve on it but for right now i installed it tried it and uninstalled it because google voice is still better
Took a couple hours but it started working super smoothly. I don't like how it handles missed calls so now I use the messaging app for texts and what not and Google voice for voicemail.
Sometimes tthe messages don't sync but a force kill and app restart fixes it.
Sent from my SGH-I897 using XDA App
does this require a texting plan? currently I block all texts to and from my phone and just use GV, does this use data only for texts? I'm guessing AT&T wouldn't be that stupid...
it requires data and text but the data doesnt count unless you have a 4g plan (for now). just texts at some point. says so in the fine print.
camelontherun said:
it requires data and text but the data doesnt count unless you have a 4g plan (for now). just texts at some point. says so in the fine print.
Click to expand...
Click to collapse
Figures, GV for me!
Cool. I'm gonna give it a try.
Miui 1.9.23 w/V6 Ram script, 3g Booster & Kick Ass Kernel Tweaks
jgotti107 said:
Cool. I'm gonna give it a try.
Miui 1.9.23 w/V6 Ram script, 3g Booster & Kick Ass Kernel Tweaks
Click to expand...
Click to collapse
after you sync, give it a couple hours to settle (youll know when you only get notifications for the att app and not from the Android Messaging app).
Does this cost money to use like at&t navigator, at&t music, etc?
BenKranged said:
Does this cost money to use like at&t navigator, at&t music, etc?
Click to expand...
Click to collapse
no
10chars
Great timing for this app. I was debating purchasing a DeskSMS license but this is a good alternative.
this app is weird. i was kind of hoping for an app to sit in my sys tray so that i could see my texts from there and reply, like any other instant messaging app. This app requires you to log in to a clunky website to send and receive texts. the notifier app only tells you that you have messages.
It is clunky. Also expired my VM. ATT guy had no idea about the app or what it does and couldn't answer why the VM was expired. Seems that this app sets up another VM or sorts. Not crazy about the notifications either as they don;t seem to update when on the conversation...I dunno. Deleted it per the ATT service rep...funny really as one section has no idea what the other is doing.
I just get a message that says it can't complete the setup and I should contact AT&T support...
After you install the app and activate the service, this will change your voicemail retrieval number. If you used to call from another line to check your VM, you will need to call a different number from now on. Of course you also get Visual VM now.
I coud not access my mailbox, I was getting a prompt saying that my mailbox was not found, until I realized about this change. I fixed it by updating the call forwarding setting, under Android settings > call settings.
Tried it and don't like it. "Messages" app seems to take up a lot of RAM as well as battery. Made my phone a little laggy at times as well. How do I get my OLD voicemail back? I hate calling and having to enter my PIN # every single time to check messages. I used to be able to just click the notification icon and it'd go right through. Any help would be appreciated.
I had to call ATT to have the VM reset. It turned in to an hour long process with the ATT guy calling me back 3 times.
Edit..I take that back PIN still isn't working.
the app tells you that your voicemail will change. Its not a surprise by any means. If you want to change back your voicemail just ask that the give you basic voicemail. Takes two minutes. Just don't forget to set your greeting.
Sent from my SGH-I897 using XDA App

VZW Voicemail

My phone is sending calls to my voicemail as it should, but I'm not getting a notification. I suspect it's because the phone's name and picture doesn't show up in my list of phones and seen as a "non-verizon device.
Should the notifications show up once VZW releases the phone, or will it forever be "unrecognized"?
gmermel said:
My phone is sending calls to my voicemail as it should, but I'm not getting a notification. I suspect it's because the phone's name and picture doesn't show up in my list of phones and seen as a "non-verizon device.
Should the notifications show up once VZW releases the phone, or will it forever be "unrecognized"?
Click to expand...
Click to collapse
You need to log on to verizonwireless.com and change your voice mail option from "visual voicemail" to "basic voicemail"
PhilDX said:
You need to log on to verizonwireless.com and change your voice mail option from "visual voicemail" to "basic voicemail"
Click to expand...
Click to collapse
I don't have visual voicemail......
gmermel said:
I don't have visual voicemail......
Click to expand...
Click to collapse
Are you sure? I didn't know I had it either until I saw someone else post that fix here and i logged into my account to check.
PhilDX said:
Are you sure? I didn't know I had it either until I saw someone else post that fix here and i logged into my account to check.
Click to expand...
Click to collapse
Apparently it is included in my More Everything plan. Now, if I could only figure out how to use it, or unsubscribe....
VZW FAQ's talk about an actual VVM app. I don't have it, and cannot locate in the Play Store. Without that app, I can't figure out how to access VVM to try it. Maybe I'd like it.
Not having the app means I also cannot access VVM settings to unsubscribe. Fascinating Catch 22.........
gmermel said:
Apparently it is included in my More Everything plan. Now, if I could only figure out how to use it, or unsubscribe....
VZW FAQ's talk about an actual VVM app. I don't have it, and cannot locate in the Play Store. Without that app, I can't figure out how to access VVM to try it. Maybe I'd like it.
Not having the app means I also cannot access VVM settings to unsubscribe. Fascinating Catch 22.........
Click to expand...
Click to collapse
I logged in to my account on verizonwireless.com and was able to change my plan from visual to basic. i needed to use an actual computer to do it since I couldn't find the option when browsing from mobile ...
PhilDX said:
I logged in to my account on verizonwireless.com and was able to change my plan from visual to basic. i needed to use an actual computer to do it since I couldn't find the option when browsing from mobile ...
Click to expand...
Click to collapse
Actually, as I was looking around, I found an app called "youmail".
Just installed it, and I'm going to give it a go. I works like VVM, but first it "intercepts" calls going over to VM @ my VZW server, and then puts them in the youmail inbox. It puts an alert up in the notification barWhat I find intriguing is that it can send an email alert, which allows me to hear the VM from within the email, and I can access my account and my messages from the web. It can also send TXT alerts, but hey, that means I have my phone in hand, so what's the point of that?
Better lucky than good. I'll entertain myself with this app for a bit. Then, I'll see if I want to go back to the VZW service
I've been on YouMail since I got my N6 in December. So far, so good.
Sent from my Nexus 6 using Tapatalk

[Q] Voice Mail Notifications

I have not been receiving voicemail notifications on my Turbo. I don't want to have to use Visual Voice Mail. Does anyone have any ideas? Please help, thanks
Did you set it up? This was the first phone I've had in a while that I had to set everything up again and until I did, I wasn't getting them either obviously. Also, make sure that the box to receive notifications is turned on for the app under setting-apps-vm.
I'm having the same problem. Google Voice wasn't picking up for some reason so I switched to VZW VVM and I just flat out don't get a notification even with them enabled. I have to go in and check to see if I have any VMs after I miss a call.
Superman36NYY said:
I have not been receiving voicemail notifications on my Turbo. I don't want to have to use Visual Voice Mail. Does anyone have any ideas? Please help, thanks
Click to expand...
Click to collapse
I had the same problem. I added you mail app and have been using it.
6Binford said:
I had the same problem. I added you mail app and have been using it.
Click to expand...
Click to collapse
Thanks for the help, I've decided to give Google Voice a try. I get text displays of the messages as well as the audio files to my email
You need to log onto your verizon account on your computer and then switch the voicemail. Go to the free one and not the visual voicemail. Something like that. I just looked and the interface changed and I can't find where to do it now. It is a plan feature.

Note 8 Unlock phone & voicemail notifications not there

So I have an unlocked note 8 from samsung that i'm using on Verizon. Had it about a week and just noticed that I have not received any notifications of missed calls or if I have a voice mail message. I'm not talking about visual voice mail, just plain old basic voicemail. There should be a notification along the top that I have a voice mail. I called *86 and I had a bunch of messages but never received a notification.
Is there a setting I missed? I can't find anything for these.
Thanks
You have two options:
One, go to the website, log in, under Products and Services find Blocks, go to Service Blocks and block off visual voice mail and premium visual voicemail. You'll have basic voice mail only and the notifications should start coming to your phone.
Two, forward unanswered calls to Google Voice. You get a great Google app and you get transcribed voice mails, a feature that Verizon charges $2.99 for in "premium" visual voice mail.
Thanks. I called verizon to see if that was it. I asked that specifically and they said they couldn't turn it off visual voice mail. She turned of an ims setting (I don't know which one) and now I have notification back.
Interesting. I just called Verizon and they said because I have an unlocked phone that I also bought from Best Buy the phone didn't come with the Verizon software on it and I won't be able to get any vm notifications as a result.
​
avspin said:
So I have an unlocked note 8 from samsung that i'm using on Verizon. Had it about a week and just noticed that I have not received any notifications of missed calls or if I have a voice mail message. I'm not talking about visual voice mail, just plain old basic voicemail. There should be a notification along the top that I have a voice mail. I called *86 and I had a bunch of messages but never received a notification.
Is there a setting I missed? I can't find anything for these.
Thanks
Click to expand...
Click to collapse
You have to login to your MyVerizon and disable both visual voicemail and premium visual voicemail . Just like odesskiy said and then it will go old school and send you a msg with the little logo that you have voicemail. Worked perfectly!!! Glad I went unlocked.
Can someone help me and I am on Sprint and tried calling them no help. Just got an unlocked Note 8 and in my notifications window it says 4 new VM dial *86 and it won't let me get rid of it will not go away. I am using You Mail and have never used Sprints VM but I am thinking when I restored my phone from the backup maybe it downloaded something but I don't see any voicemail app I see the voicemail icon up top in the corner and when I pull down my notifications I see this 4 new voicemails dial *86 and I can swipe it to get to a setting which is just about hiding or blocking phone notification and then I see the phone icon. I've gone under apps and advance apps I was at some screen where I saw the *86 in there forgot how I got there but even still I can't get this notification to go away. Samsung had me do a few things also. I don't want to have to reset my phone just for that. But I googled my question and it took me here. I never used Sprint's VVM but do I still need Sprint to block it it's not on my phone unlocked phones don't have it unless I have regular VM somewhere but I can't find it to make this go away from my notification screen. Thanks!
It didn't work for me.
jgravs1107 said:
​
You have to login to your MyVerizon and disable both visual voicemail and premium visual voicemail . Just like odesskiy said and then it will go old school and send you a msg with the little logo that you have voicemail. Worked perfectly!!! Glad I went unlocked.
Click to expand...
Click to collapse
I blocked the " visual voicemail" then when I blocked the "premium visual voicemail" it automatically unblocked the "visual voicemail". So, I tried to block the visual voicemail again and it unblocked the premium visual voicemail. Seems only one can be blocked at a time--in my instance anyway. I didn't get any messages.
Same for me on my note 8 . Just switched from Verizon to Sprint because they had 5 lines unlimited for 100 bucks and 10gig each phone hotspot. Can find regular voicemail icon to put a shortcut on my phone? Been on Sprint tech support but don't see how on this unlocked note 8..still love the phone
Hi, I have the same issue on my unlocked note 8 regarding voicemail notification. I just spoke to a Verizon agent, had her block my premium visual voice mail, call me on another line to leave a voice mail and finally got a notification that I have a missed call and a new voice mail. I hope this helps as a Real Estate agent not having voice mail notification is bad news! I'm beyond grateful to see that notification again.
I have an unlocked Note8 and Verizon. Been missing my voicemail notifications and can't install the verizon voicemail app... with instructions above, I called Verizon Support and asked them to turn off the Visual Voicemail feature I've been paying for the last 10 years because I had a new unlocked phone that doesn't support it... not branded Verizon phone... So, support said they turned the feature off, and to reboot my phone. I rebooted, then got a text saying that Touch ID has been enabled for my phone, then from another phone, I called myself and left a message. I got a notification! And, the notification came with a link to click and install a their voicemail app, the blue one with the recorder icon... not the red one. It does everything I want, shows caller ID, or phone number, and click to play messages... easy delete. Perfect!

Categories

Resources