OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
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Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
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glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
I am looking for a quick easy way to silence Moto Voice temporarily. Here is the reason.
I have set Moto Voice to use a custom command. I set the MotoX into indefinite Silence mode when going into church. I know it is set properly as I see the symbol in the Notification Bar. In the middle of church the phone picks up some random voice and starts asking me out loud to put in my unlock PIN code. Rather embarrassing.
So it appears that putting the phone into silence mode does not affect Moto Voice from still talking out loud.
Is there an easier way to temporarily silence Moto Voice, other than entering the Moto App each time and turning off??
sab2624 said:
In the middle of church the phone picks up some random voice and starts asking me out loud to put in my unlock PIN code.
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Click to collapse
I am afraid it is worse than that. When triggered, Moto Voice will set your ringer volume to 60% and leave it there.
Night mode should help you in this situation.
Follow these steps:
1. Moto Voice should be configured as inactive in the night mode.
2. When you got to the church, just wake your MotoX and say "Goodnight <your MotoX name>"
3. Now your Moto X should stop listening until you wake it up by saying "Good morning" to it.
Hope this helps
Wow, there are lot of possibilities in these otherwise simple looking features, you just need to be little bit creative in thinking what you need and how to get it. :laugh:
Jack Sparrow xda said:
1. Moto Voice should be configured as inactive in the night mode.
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I don't see a way to do this. What am I missing?
Solutions Etcetera said:
I don't see a way to do this. What am I missing?
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Looks like I went over-creative in thinking the possibilities. Just checked and found that there is no such way to toggle voice command on or off.
Obviously, if we stop it from listening then how can we wake it up by saying any command.... LOL Silly me.
But wait, there is 'Silence' trigger in the 'sleeping' mode under Moto Assist. Turn the silence mode on there and then say Goodnight to it to force your MotoX enter in the sleeping mode. Maybe its still listening but now it should not shout loud asking your any further command. Ideally only 'Good Morning' should work.
You need to check it, its night at my location so I can't check the voice command right now
Jack Sparrow xda said:
But wait, there is 'Silence' trigger in the 'sleeping' mode under Moto Assist. Turn the silence mode on there and then say Goodnight to it to force your MotoX enter in the sleeping mode. Maybe its still listening but now it should not shout loud asking your any further command. Ideally only 'Good Morning' should work.
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The problem here is that whenever Moto Voice is invoked, it sets the ringer volume to 60% and leaves it there, hence unsilencing your silenced phone in a major way. (c;
Jack Sparrow xda said:
Looks like I went over-creative in thinking the possibilities. Just checked and found that there is no such way to toggle voice command on or off.
Obviously, if we stop it from listening then how can we wake it up by saying any command.... LOL Silly me.
But wait, there is 'Silence' trigger in the 'sleeping' mode under Moto Assist. Turn the silence mode on there and then say Goodnight to it to force your MotoX enter in the sleeping mode. Maybe its still listening but now it should not shout loud asking your any further command. Ideally only 'Good Morning' should work.
You need to check it, its night at my location so I can't check the voice command right now
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Click to collapse
You can toggle the goodnight on and off with voice commands, BUT you need to set goodnight times first. I do it all the time because I work a midnight shift and go to bed at strange times. The only down side is that the phone will automatically go into goodnight mode at the set time, so for me that's 0800 to 1500 and on my days off, I'm awake then so I have to dismiss it. It is nice to just say "OK moto X, goodnight" and shut the damn phone up for a nap.
Does anybody elses phone keep switching itself right up to max?
It's happened since day 1 and is truly frustrating. I keep turning it down to medium volume and leave it on the desk then out of nowhere the notification or ringtone blows my eardrums! I think it has something to do with after receiving a call.
Or thinking about it, I have been getting a lot of nuisance calls lately so press vol- to mute it while I search if it is a known nuisance or not, perhaps that might have something to do with it? Can someone confirm?
Try disabling the Pocket mode. Here is how
https://forum.xda-developers.com/honor-5x/how-to/emui-pocket-mode-dont-miss-call-anymore-t3459664
Received my note 2 weeks ago and love it. Having a little issue though not sure if is just limited to me. When ever i switch my SOUND to VIBRATE or MUTE then switch back to SOUND, the system returns all the sound settings to its original volume percentage EXCEPT for the ringer volume, its like defaults back to 5%/10%. In a sense, I keep getting missed calls after that. Is this a bug? Anyone else having the same issue? or have a solution to resolve this?
Much appreciated, thank you.
LitoNi said:
Received my note 2 weeks ago and love it. Having a little issue though not sure if is just limited to me. When ever i switch my SOUND to VIBRATE or MUTE then switch back to SOUND, the system returns all the sound settings to its original volume percentage EXCEPT for the call volume, its like defaults back to 5%/10%. Is this a bug? Anyone else having the same issue? or have a solution to resolve this?
Much appreciated, thank you.
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I did notice that this morning though nothing of it. Also I think mine is faulty.
If I am in a call and put it on to loudspeaker and start using my phone at the same time I'm getting all I can explain as noise pops from the top speaker
Sorry I should clarify that the ringer volume doesnt jump back to its respective volume percentage, it says at 5% and makes me miss my calls everytime.