Database Develop

Customer Service No Help -- Can You Help?

I've become really frustrated with HTC. I'm Trying to Upgrade My ROM To the new update. I Currently Have 1.5 on my Hero (Sprint). I've contacted Customer Service for the issue of Getting a USB NOT CONNECTED when trying to upgrade my ROM. that update from their website.
Than they told me i have to have HTC Sync. One customer service agent went through everything and we couldn't find a reason why it was not working on my Windows 7 Computer so she Fwd me to mydigitallife.com to do that thing (I'm sure you guys have heard about it)
That didn't work. So all she could tell me is try another computer.
So I Go to my Windows Vista Computer and try everything and still Nothing has worked. This is really frustrating me. Could anyone PLEASE give me some assistance?
EDIT:I Contacted a HTC Agent again for the Vista problem not working & All he could tell me in the end is that he will fwd this issue to the bigger boys if you will, and he will have them contact me within 72 Hours..Which i doubt i will be receiving a phone call i've heard this from other tech support companies out there.

Sound like a bad cable. Mine went bad fast. Bought a cheap mini usb that works and no problem since
-------------------------------------
Sent via the XDA Tapatalk App

Could it still be the cable if My computer Recognizes that theirs something plugged in aka my phone?

Update your USB/chipset drivers.

How Do You do that?
Edit: I Switched the USB Cable and still no luck.

Go to the manufacture of your computer's website, go the drivers page & download the USB/chipset drivers.

Gotsteve2006 said:
How Do You do that?
Click to expand...
Click to collapse
http://www.ehow.com/how_13835_update-any-device.html

How old of a version of HTC sync are you running? I know some of the older versions didn't have all the drivers for windows 7 so you had to manually migrate over the vista drivers. Have you downloaded the most recent version of it, because if not I would recommend it due to there being new drivers in the release.

I am sure you know already but using the official 2.1 RUU will mean you can not get root and you can not go back to 1.5 if you don't like 2.1
If you have a Sprint store near you then try to see if they will do it in store.

HTC WP7 USB Internet Tethering - DFRouter

Hello,
I love HD2 and WP7, but I need tethering for my mobile working. I do search all google and XDA but no luck, then I decide to make it one. Lucky is in HTC Mozart have HTC Test tool, after 2 days code and fix driver tethering run well on my HD2 WP7. Then I want to share for you all, use your own risk.
1. Download XAP file in attach
2. Download HTC Sync for Android from HTC for USB Modem driver
3. Deploy XAP file to your phone
4. Turn of your Data conection in your phone.
5. Run DFRouter and click on "HTC Modem"
6. Open your device manager, it will show 2 unknown device, choise device have ID is : USB\VID_0BB4&PID_0EFF&REV_0000&MI_01, update your driver with HtcUsbMdm and you got HTC USB Modem.
7. Make a dial up call from your computer and set it work like other WP7 tethering from samsung or LG.
8. Click "Zune Mode" to come back with Zune Sync.
For dial up make a call *99# with mi_01 id modem. Mi_00 is diag port, maybe have some qualcomm unlock here. Don't forget add +CGDCONT=1,"IP","your apn" in your advance property of modem.
For modem disconnect error let turn of your data connection in your phone, crazy but it work. Not sure it charge or not from your provider.
Wifi have native code too, but need more time to to.
Will update version soon!
Important note: Don't unistall dfrouter before you back to Zun Mode.
I did test it work on my HTC HD2 WP7 and HTC Mozart and my Windows 7 x64, WinXP x32.
Thanks

dfvn said:
Hello,
I love HD2 and WP7, but I need tethering for my mobile working. I do search all google and XDA but no luck, then I decide to make it one. Lucky is in HTC Mozart have HTC Test tool, after 2 days code and fix driver tethering run well on my HD2 WP7. Then I want to share for you all, use your own risk.
1. Download XAP file in attach
2. Download HTC Sync for Android from HTC for USB Modem driver
3. Deploy XAP file to your phone
4. Turn of your Data conection in your phone.
5. Run DFRouter and click on "HTC Modem"
6. Open your device manager, it will show 2 unknown device, choise device have ID is : USB\VID_0BB4&PID_0EFF&REV_0000&MI_01, update your driver with HtcUsbMdm and you got HTC USB Modem.
7. Make a dial up call from your computer and set it work like other WP7 tethering from samsung or LG.
8. Click "Zune Mode" to come back with Zune Sync.
I did test it work on my HTC HD2 WP7 and HTC Mozart.
P/S: I still can't get live active key, who can do it please pm me.
Thanks
Click to expand...
Click to collapse
Nice one! will try!
for the key you need to call them because it is maybe related to your live id.
for example i had to ask another key for my other live ID.

Stupid question, but : This is usb tethering rite ?

Laynee1 said:
Stupid question, but : This is usb tethering rite ?
Click to expand...
Click to collapse
NO, it's not a stupid question, I can see where the confusion arises: DFRouter ~ Wireless
and YES, it's only USB tethering (for now)

Sounds great, need wifi tethering for WP7

does this work on other htc phones? if so why not put under generic wp7 development? Is there tethering on other wp7 device?

Doesn't works for me.
HTC Sync doesn't see my phone... And If i Go back to Zune mod the device crash !

Has Anyone Any Feedback?
Like many, Wi Fi or USB tethering is an essential functionality of the HD2. Indeed I am using a NAND Android based ROM because I need this functionality to write this reply.
I really want to toy around with WM7 (I have flashed it once and loved it but re-flashed a NAND Android ROM because of the lack of tethering in WM7) so it would good to get some independent feedback on this fix kindly provided by OP.
EDIT: Thanks G-ThGraf - just got in before my post.

My Windows Vista machine, does indeed install all the drivers... Doesnt crash either .... however as mentioned in the explanation it installs a modem, which requires a dial up no.
Unless i'm missing something can it use my 3G connection?
Ta

I have a request. Once the wifi router is made for the wp7, Will the connection be Infrastructure mode?

Great work mate,but is there a way to maka WiFi tether ? Would LOVe to connect my wifi ipad

Hardware Error
Hi,
I am getting a hardware error when trying to connect (Error 692). The Device Manager lists the modem as functional. Windows 7 Pro 64.
Any suggestions?
Regards

Did anyone confirm that this works on HD2 WP7 and if yes, in Windows XP?
Thanks!

Hello,
I've successfully installed the driver (would love to have the driver in a stand alone package), but how to configure the dial up-connection?
And does anyone know what to do to get the usd-drive-mode running?
thanks

All answer in head of thread.
Thanks for all reply.

Thanks dfvn. I just hope that there's gonna be soon some wifi tethering on WP7.

Thank you for your effort. But even i follow the instructions, i am getting the hardware error with code 692.

tusuka said:
Thank you for your effort. But even i follow the instructions, i am getting the hardware error with code 692.
Click to expand...
Click to collapse
I get this error too (HD7 + Windows 7 64Bit)... can someone confirm that it works with 64bit windows? Perhaps thats the problem. Or can anyone confirm that it works with hd7?

Don't forget add "+cgdcont=1,IP,yourapn" in your modem advance property.

dfvn said:
Don't forget add "+cgdcont=1,IP,yourapn" in your modem advance property.
Click to expand...
Click to collapse
I've tried every combination (with quotes, without quotes, dial *99#***1#, dial *99#, with dataconnection disconnected and connected end so on), but nothing works.
Can anyone confirm that this works with t-mobile in germany? Or can anyone even confirm that it works with hd7?
thanks

Looking for some info on drivers!

hi guys, ive got a quick question for you.
When you put the device in to flashing mode (the black screen with the wee USB cable plugging in to the PC)
what driver is installed? when in that mode you should see a different USB device im guessing something like HD7 or perhaps its code name.
anyhow, if someone tell me that i would be very aprechiative, also if you can tell me which driver set its installed from, for instance, OEM11.inf or perhaps a zune driver set.
use device manager, it could be under portable devices or USB devices or windows phone devices, right click on it and go to properties, then details , im looking for the matching device ID, inf name, inf section, included infs
thanks for your time folks!

I don't have all the driver info, but I know it lists the device as "HTC Shubert."

jelliottz said:
I don't have all the driver info, but I know it lists the device as "HTC Shubert."
Click to expand...
Click to collapse
well thats a start, cheers mate! amazing how 60 odd folk looked at this an didnt want to help, your an example to them all!
thanks again
Perhaps i can find the rest of the info trawling through google using that as a start, but if anyone can provide the INF details and device ID it would make my life that much easier!

was that definitely the name for the device as listed in device manager when the device was in update mode? Im finding info for that as the overall device name but not the friendly name, the friendly name is HD7 which is what would be listed in device manager and is listed when the device is connected to the computer in normal mode.
Basically what im looking in to is what exactly is happening when the HD2 is updated, it obviously doesnt work, im looking to find out exactly why that is.
when the HD2 is made to look like an HD7 it works fine and is listed as an HD7 in device manager, but the moment it goes in to update mode it changes back to a LEO device
Obviously this might not be the whole reason it doesnt work but if i can find out what driver is installed for the update mode with the HD7 i can fiddle with the device IDs in the driver inf file and force that to be used instead of the leo drivers. Now that wont work by its self i dont think but its one less thing that might be behind it not updating.
if that doesnt work than the next step is to compare the registery for both devices, but one thing at a time, and the driver issue is possibly the easiest to fix.

Bit weird here !
Hi
I've been having problems with the 801812c error.
After reading about updating the drivers using device manager, and doing so, (my device was listed as HD7) i found nothing changed and I still couldn't update, so I deleted the drivers, and then re downloaded them.
Suddenly I had loads more drivers, and my device is now listed as Windows Phone 7.
Still won't update though !
Sorry, just my tuppence worth.
Garrickus

sorry, say that again, your HD2 which is normally listed as HD7 or whatever you called it in zune, which in flashing mode is listed as a LEO?
so you updated the LEO driver and got it to use a HD7 driver?
so now in flashing mode its listed in device manager as a HD7 and it doesnt update still?
so putting all that aside you uninstalled the HD7 driver? then when you installed it again windows installed it as a windows phone?
again, this is all in the updating mode? in normal operations you will see a windows phone device and the HD7 device.
or are you using a native HD7? and i got that all wrong?
if you do have an HD7, put it in to flashing mode without the cable attached, turn off the device, then hold down the power button and the camera button, when the device turns on let go of the power button and keep holding the camera button, that should put it in to flash mode.
then in device manager check out what device is listed when you connect it to a USB cable, if you plug it in after you load device manager you iwll see which one pops up. then if you wouldnt mind going to properties and look for the info i asked above?
if you do have a HD7 and are having issues updating try this out
Windows phone support tool
and
ChevronWP7.Updater
install the first one which gives you a guide to updating and the second one does all the updating out of zune by its self.,
comes in two flavours, 32bit and 64,

My phone is updateing now, Here ya go!
i564.photobucket.com/albums/ss85/gloves085/Capture1.png
i564.photobucket.com/albums/ss85/gloves085/Capture2.png
i564.photobucket.com/albums/ss85/gloves085/Capture3.png
Apparently I'm a noob and can't post img links yet, so you can go look yourself, just add the http header to each of the above to make them into links.

cheers, so thats using the zune drive pack, now if anyone has the device ID from the details tab?
i think im running in to a rock on this, bloody LEO keeps getting installed no matter what i do, im starting to think that the update mode must have its own registery or at least a protected section thats identifying it, because no matter what i do i cant keep LEO away, which is intresting because its not apart of the zune driver, its a windows mobile driver.... so where it keeps coming from i dont know

When i put my device into bootloader mode and connect it to the pc, Qualcomm Technologies MSM Windows driver was the one that got downloaded. Also, what OS are you running? you need to download windows mobile device center if you're on vista.Windows 7 should install that driver by default. Anyways, my hardware id listed when connected to zune is :
USB\VID_045E&PID_04EC&REV_0000&MI_00
USB\VID_045E&PID_04EC&MI_00
Also, if you're on xp, get the driver from here http://forum.xda-developers.com/showthread.php?t=408105 , its in the 10th post..

cheers for that, i shall check that out tonight, i had a small amount of progress last night, i have been able to perminantely change the driver installed to a windows phone driver, although its still called LEO for some odd reason, but anyway, so instead of a invaid registry error i now get a timed out error.
So im assuming the driver ive chosen wasnt correct, with out a hardware ID of a HD7 in update mode it gets quite difficult, however ill have a look through that driver you poster a link too, im on win 7 but even if i can locate the ID from that file i may be able to find a working complete driver set i can use.

[Q] XP Device Manager USB Modem

Hi All,
I have a Windows Application that works with dumb phones like Nokia, Sony Ericsson, etc.
I am trying to make it work with my Google Nexus One.
Among other things, I found that this application looks for GSM modem and I found that under Device Manager, Nexus One does not appear as a GSM Modem.
Please see the attached screenshot.
Can anyone assist in resolving this for me?
What should I be doing so that Nexus One appears as a GSM modem under Modems in Device Manager in Windows XP?
Thanks a lot

It won't, no matter what you do.
What are you trying to accomplish with your application?

WPDR tool doesn't see my device. Because no Microsoft account present?

Hello again.
Windows Phone Developer Registration tool doesn't "see" my device. I've double checked all requisites (.net framework, IpOverUsbSvc, phone listed in file explorer, screen unlocked, correct time, internet connected, etc.) The only issue I can think of is the fact that I still haven't set up a Microsoft account in the phone; but... is this reason enough for the WPDR tool to not even see the phone?
Any hint appreciated. Thanks!

That's probably the cause, yeah. You could try setting up the account to see if it works, then...

Well, I've found something interesting: when I've plugged my device to a virtual machine running win8 and the full WP8 SDK, it recognized my phone instantly. So, now we know that a device that has not been set up with a Microsoft account can be dev-unlocked.
So, definitely there's something wrong with my installation of the hacked SDK-lite. Or maybe the drivers. I have a kind of mess in my laptop because of all the previous drivers and programs for Symbian and my Nokia C7. I still find it hard to get used to the idea that Nokia is not Nokia anymore, but Windows. I have to repeat to myself twice a day: "I don't own a Nokia Lumia, but a Microsoft Lumia".
Thanks for caring, GDTD.

zogoibi said:
Well, I've found something interesting: when I've plugged my device to a virtual machine running win8 and the full WP8 SDK, it recognized my phone instantly. So, now we know that a device that has not been set up with a Microsoft account can be dev-unlocked.
So, definitely there's something wrong with my installation of the hacked SDK-lite. Or maybe the drivers. I have a kind of mess in my laptop because of all the previous drivers and programs for Symbian and my Nokia C7. I still find it hard to get used to the idea that Nokia is not Nokia anymore, but Windows. I have to repeat to myself twice a day: "I don't own a Nokia Lumia, but a Microsoft Lumia".
Thanks for caring, GDTD.
Click to expand...
Click to collapse
Well maybe the virtual Win 8 OS with WP8 SDK recognized your phone because Win 8 has the winusb drivers build in. On Windows 7, you need to install these winusb driver (you normally have a unrecognized device called Windows Phone 8 in the Device Management).
Link to the drivers : http://catalog.update.microsoft.com/v7/site/Search.aspx?q=winusb http://catalog.update.microsoft.com...updateid=90462af8-f533-4522-9ad1-dcc969d94832

Hmm... Well, this is strange. My device seems to be perfectly recognized by the system. Actually, every time I plug the phone in I get a popup window listing it under "devices and printers" with the correct model (RM-892 | Nokia Lumia 925). In the device manager it appears as a Nokia USB device, with no exclamation marks nor any sign of "wrong driver". Yet, the hacked SDK insists in not finding it.
On the other hand, I've tried to install the "winusb" driver you mention, but the link you provide redirects me to somewhere where there is no such driver, and I haven't been able to find a download. In any case, there are at least five copies of winusb.sys in my system...
Don't know what am I doing wrong.

zogoibi said:
Hmm... Well, this is strange. My device seems to be perfectly recognized by the system. Actually, every time I plug the phone in I get a popup window listing it under "devices and printers" with the correct model (RM-892 | Nokia Lumia 925). In the device manager it appears as a Nokia USB device, with no exclamation marks nor any sign of "wrong driver". Yet, the hacked SDK insists in not finding it.
On the other hand, I've tried to install the "winusb" driver you mention, but the link you provide redirects me to somewhere where there is no such driver, and I haven't been able to find a download. In any case, there are at least five copies of winusb.sys in my system...
Don't know what am I doing wrong.
Click to expand...
Click to collapse
You need to visit the website with Internet Explorer. Go to google type "winusb windows phone microsoft update catalog" and go to the site with "catalog.update.microsoft.com" in the URL. If you don't see the download link of the driver type "winusb windows phone" in search. There should be an unrecognized device called "Windows Phone 8" in the device manager (start menu -> My Computer -> right mouse click -> Manage -> Device Manager in left context menu) for this driver to be installed, if not I can't help you further.

Thanks Bruce. I've done what you said and was able to download winusb. It's a .rar package containing two files, winusbcompat.cat and winusbcompat.inf. Now, if I'm not abusing your patience... what do I do with them?
[EDIT] Ok, don't bother. I figured out how. Actually this solved my problem. After properly installing the winusb driver, the WP8 SDK lite by Arnold Vink recognized my phone.
Thanks to everybody who helped me "out".

Now I wonder how could I mark this thread as "solved"...

Hi,
My Nokia Lumia 925 won't respond to anything (NSU, NSU->”My phone does not startup or respond”, Nokia Care Suite->recover phone, volume down + power button,…).
Already leave it charging for several hours. Can’t have any reply from the phone.
Now the phone is kind of dead. Can start it and the only thing I see Is a QHSUSB_DLOAD (Nokia Emergency Connectivity) in PC.
I have tried many things according to internet but i can't get any success windows device recovery tool is also not detecting my phone and it is not listed in it. i have tried thor command also not working it says invalid hex file.
Please help me to recover my phone from QHSUSB_DLOAD mode.