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Hi guys,
Has anyone had any problems with whatsapp on our phone? The app seems to get killed somehow when the phone goes to sleep, so I don't receive any messages until I open it up. I've not got any powersaver modes running and background data is allowed etc etc, it's getting very annoying and i'm sure the phone is killing a background process but can't work out how to fix it.
Anyone have any ideas?
Cheers
I had a similar issue with hangouts but I cleared cache and data and it worked again. maybe give this a shot for whatsapp
Sent from my D5803
No problem at all.
I use stamina mode all the time, excluding Gmail, Whatsapp, Timely and Cerberus, and I receive emails and messages.
My firmware version is 23.0.A.2.98
I have stamina mode activated all the time but whatsapp works great
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
danhughes1961 said:
Thanks for your replies, i don't what the problem is. The same thing happens if i am in stamina mode (with the app whitelisted) or not in stamina mode.
I have tried re-installing, clearing cache and data etc but the problem perists. I guess i will have to ask the app developers, presumably they will blame the phone
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Click to collapse
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
Thanks - will check that next time i see it happening, it doesn't look like it has restarted recently but possibly was "pausing". I've restarted my phone now so all processes are on the same clock so i can spot any breaks easier next time
Moist said:
When you notice it start happening, check the "running apps" in settings. Do most of them show "restarting" etc? I think I have the same issue. It looks like a memory leak on my side.
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piratemoon said:
I've seen similar to this but I think it might also be related to when other people have a connection. My wife has issues with her work wifi and sometimes I only get her messages once she's back on our home network. I see the time stamp in whatsapp as the time she originally wrote the message...
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Click to collapse
Cheers but seems not likely as messages from multiple contacts appear at the same time when i open the app, so the problem must be on my end
Quick update, i've had the problem happen again and checked the running apps, there was no pause happening. Even this morning on the train i was looking at the internet, so my phone was connected to data and obviously not asleep and i got no messages. Later on, i opened the app and a message appeared, sent at the time i was looking at the internet. I'm flummoxed. Will raise a support call and update if i have any luck
So, over the last few weeks I've found that my P20 Pro vibrates for no (known reason), every now and again. Usually multiple times per day.
I've tried turning it off and back on, killing the apps, checking for updates, turning notifications off on most apps.
Has anyone had a similar problem and /or has any way of diagnosing or fixing it?
I have experienced the same thing, so you're not totally alone if that helps. I haven't found the cause yet either. I suspect it might be WiFi+ vibrating when the source switches back and forth so it'll happen in stints for me.
i have the same thing and i think i might found the reason, i have some muted WhatsApp chat groups and it seems like that every now and then when i get messages in these groups my phone vibrates although i muted them . There is no notification but a short vibration.
Another thing that bothers me more is when receiving an whats app message my phone vibrates once short and after that the way i set it up in the settings...
I begin to get it after an update. hope to see a solution soon.
No
I believe I've found the cause and solution to the Huawei mate 20 pro random vibrations.
I installed a notification logger from the play store and found that it was logging notifications of repetitive image downloads completing that lined up with every buzz.
If you go into settings, apps and choose to see system apps in the menu, you can force close the download and download manager apps. If you then clear the data and cache from each, you should find the phantom notifications stop.
I haven't had one in days now, and it was all the time.
I hope this is of help.
This happens to me a lot. Its mainly due to voice recognition thinking I'm am speaking to the phone. It happens randomly when watching TV, at work on even in the train. There's no specific key work that triggers it,. It happens at random. This is my issue with the random vibration but your could be a different reason although
Ereckson said:
This happens to me a lot. Its mainly due to voice recognition thinking I'm am speaking to the phone. It happens randomly when watching TV, at work on even in the train. There's no specific key work that triggers it,. It happens at random. This is my issue with the random vibration but your could be a different reason although
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Mine was definitely the download manager continuously redownloading Google photos images. Force stop, clear data, clear cache of the download and download manager system apps and mine has been fine now for a week. Try it!
Had the same issue months ago. Cleaning cache and data of stock download manager app solved it for me.
Mine started doing same yesterday ?
I have the mate 20 pro, and it's just started randomly vibrating with no notification
So my phone is now starting to randomly vibrate like bursts of short vibrations that last a while, but there's no notifications or anything? I don't know how to find the "download manager" to check if it's that. I'm not sure which apps to force stop. It's really annoying though.
Do you use Textra? Happened to my wife's s8 and she just uninstalled then reinstalled Textra to make the problem go away.
I have cleared the download manager and everything else several times, but it only works for few days even hours and starts again. I'm not sure if it activities itself again after I download something, but nevertheless, this just shouldn't happen. How can I disable download manager permanently (or preferably just the vibrations, as I assume DM is there for a reason)
Had the same issue. No problem from textra, for me it was google drive. I uninstalled it, cleared cahe and data and I am now using OneDrive. I haven't experienced any random vibrations since then.
Mate 20 X had similar issue after EMUI 9.1 upgrade and turned out to be contacts sync system app constantly trying to sync contacts. Force stop and cleared data and all good now.
I have the same issue on regular mate 20 since the last software update to EMUI 9.1.0. All the suggested solutions here did not resolve the issue. If someone has more suggestions please share
I fixed it. It's a system application called "Contacts Sync" disabling it solved the issue for me.
Settings > apps > show system processes > search for Contacts Sync > disable and force close it
humax1 said:
I fixed it. It's a system application called "Contacts Sync" disabling it solved the issue for me.
Settings > apps > show system processes > search for Contacts Sync > disable and force close it
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Click to collapse
This didnt work for me, but i found another solution. I stopped almost all apps from autostart. except email and messangers. that immediately solved the issue and the phone boots much faster as well, nice sideeffect
You need to go into battery usage and then click on the individual app, then app launch.
I hope that helps
shingers5 said:
Mate 20 X had similar issue after EMUI 9.1 upgrade and turned out to be contacts sync system app constantly trying to sync contacts. Force stop and cleared data and all good now.
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I just noticed this on my mate 20x on 9.1 on vibrate mode. Did your solution permanently resolve this issue or do you have to do it multiple times or after restarts?
Pacman1969 said:
I just noticed this on my mate 20x on 9.1 on vibrate mode. Did your solution permanently resolve this issue or do you have to do it multiple times or after restarts?
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Yes it did. I force close it and disabled it from app settings. Never came back
I am finding that my apps that send notifications, specifically that I send through LIghtflow, are either not notifying, or doing so 30 min. to an hour late.
I am also finding that installing as well as uninstalling apps are quite slow.
POwer saver is not on; battery optimization is not on for the offending apps; they are set to run in the background.
Anyone else experiencing this? Or any suggestions?
Regarding the slow downloads, I am finding the download finishes (according to the status bars, etc), but it then goes into a state of Install Pending. Can't find anything on that.
For anyone who cares, I have it resolved for the time being.
After 2 factory resets, I remembered back to the days i used to root my phones, and remembered that one strongly recommended task in that process was to delete cache.
So I did a final factory reset and deleted the cache also and all seems to be good.
When this crops up again I will try the cache delete w/o a factory reset and see how it goes.
Not getting much help here but I'll keep this thread upgraded.
It is again not working right. Lightroom is either not notifying or it's doing it 30 minutes late.
Play store downloads but then doesn't install for a period of time.
I'm beginning to think something is wrong with the phone.
This thing is driving me nuts. Following is what's going on, and have seen:
I've gone through 4 factory resets. All works find at first. Having decided that maybe there is an app interfering, I installed an app or two, tested, repeat...with delays between repeats. All seems fine.
But then late into the second day, w/o any installs, I goes haywire again. Symptoms are:
I use DGT GTD for my ToDo list. First thing I will notice is that when I add a new task, it will NOT show up in the widget list, and at the same time it stops notifications.
All apps stop sending notifications to Lightflow...or LIghtflow does not recognize the notifications. Not sure which is the case.
When add a new app on the Play Store, it downloads as quick as normal, but then it takes forever to install.
I installed AVAST, and checked for viruses. Came back clean.
I suspect it could be a phone problem. My Mate 9 works fine right now, with all the same apps. But, when a factory reset results in it working (at least during the short time a tech would evaluate), the phone can't be exchanged.
If anyone has any thoughts. I'm all ears. I'll keep posting, hopefully, ultimately, with a resolution. Maybe it'll help someone.
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
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Click to collapse
I had notification delays with gmail app, fixed it by turning off battery optimization for this specific app.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
Click to expand...
Click to collapse
Some people may have battery saver on and this may cause late notifications. Also check in settings "auto sync", under accounts. I did have some late notifications issue with Gmail app and do know battery optimization usually is the cause, but it went away in couple of days after I bought the phone.
Thank you for the suggestions. I ended up turning on high performance mode. Let's see if that helps.
The Stig 04 said:
Thank you for the suggestions. I ended up turning on high performance mode. Let's see if that helps.
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How'd this work out for you? This phone is horrible for notifications for me. It constantly doesn't send them until I actually pick up my phone, then suddenly I'll get 5-10 notifications at once. I've turned off EVERY bit of power saving that I can find. I only run in high performance mode 24/7 with all adaptive battery, power optimization, auto app sleep, etc turned completely off. I've also tried disabling all power saving and sleep in the specific app pages as well. I need to be more observant, but I think this is mostly with push notifications (ex, my 2FA app for work) rather than apps with timers to check for updates occasionally. I also have an issue with my wifi disconnecting while the screen is off sometimes which is highly annoying since my home presence detection is based on my phone being on the wifi, though last time it started doing that a reboot fixed it.
Unfortunately, a search proves that this is a widespread issue. At this point I've pretty much given up on this phone and am looking to replace it as soon as I find a suitable alternative. I'm just curious if it's a Samsung issue or a Pie issue that will occur on other phones as well.
The Stig 04 said:
Is anyone having issues with their notifications not coming through, or coming in super late, or having the same notifications coming up over and over? I'm expecting all three problems, it seems to be happening with every app for me except for calls and text. I factory reset the phone but that didn't fix the issue. If I restart the phone, then all my notifications that haven't physically gone into the app to check start pouring in. No idea what could be causing the issue and it's really starting to piss me off. I have already sent my phone in for repair cause my LTE data stopped working for no reason. I don't think both issues are related as I do have LTE data after they replaced some part.
Would appreciate if anyone has any ideas.
Thanks.
Click to expand...
Click to collapse
Seems to be a general issue with android. Mine have gotten better recently. In addition to turning off battery optimization for any apps I want notifications for, i have done the following:
1. Wiped cache (under settings/app/storage), then rebooted into recovery mode and wiped the cache partition.
2. Gone into the setting and made sure apps I want notifications for are allowed to run in the background (settings/apps/select app for notifications/battery).
3. Allowed to run in background when on mobile networks (settings/apps/select app/mobile data/Allow Background Data Usage.
4. Gone into messages/settings/more settings/push message/changed toggle from "Prompt" to "Always".
Hope that helps.
David Dee said:
Seems to be a general issue with android. Mine have gotten better recently. In addition to turning off battery optimization for any apps I want notifications for, i have done the following:
1. Wiped cache (under settings/app/storage), then rebooted into recovery mode and wiped the cache partition.
2. Gone into the setting and made sure apps I want notifications for are allowed to run in the background (settings/apps/select app for notifications/battery).
3. Allowed to run in background when on mobile networks (settings/apps/select app/mobile data/Allow Background Data Usage.
4. Gone into messages/settings/more settings/push message/changed toggle from "Prompt" to "Always".
Hope that helps.
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Click to collapse
Thanks, I'll give some of those a try. I also got a VZW update with the May security patch among other things right after I posted that, so we'll see if that helps at all also.
AJerman said:
Thanks, I'll give some of those a try. I also got a VZW update with the May security patch among other things right after I posted that, so we'll see if that helps at all also.
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It's gotten better for me. I enabled high performance mode but I had to keep going in and checking it a couple days after still even though it was enabled. Been a couple weeks now and the notifications I was missing before all seems to be coming in fine now. Time will tell though I guess lol
Are you also having trouble with apps updating? That was another problem I was having where I'd see apps needing to update, I'd start "update all" one app would download and then get stuck at 99% and it would just stay like that for about 40mins and prevent the other apps from updating. Then finally when it would finish the next one would do the same. It would literally take hours upon hours for 12 apps to update when it should only take a couple mins. That issue seems to be fixed for me now too.
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
arknailed7754 said:
This might be the app itself but I didn't have any issue on my S20. Since I updated the phone it randomly cuts out. Any ideas? Never on WiFi though...
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Is it when the screen is off? Check it's not been put to sleep in battery settings
it seems that latest ROM updates (I think I have this on all AUB* ones) is weirdly strict on background activities and cuts every one of them. my whole device acts strangely - apps not showing notification or showing them late (hours later than they were supposed to show), my apps are not updating: I have to repeatedly FC play store, then clear its cache so that currently installing app changes state from downloading to installing, than do it again to change state fomr installing to installed etc. worked fine on AUA* ones. it is really annoying. btw I tried to clear cache and dalvik/art cache from recovery, but that did not help. I have not tried factory seset yet...
It seems that it was data corruption during regular OTA. Factory reset seems to fix problems for me.
I'll try a reset.. thankyou
Let's be honest, the Spotify app has issues too begin with. On my S21 and Pixel 4 it can be playing songs to my earbuds then suddenly stop running in the background on its own! Unlock the phone and itis still open in the foreground.
Perhaps it's time for a new music app if this is a known Spotify issue... But if it's not a Spotify issue, then check in your battery settings (as others have mentioned) to see if your phone automatically started putting it into "Sleep Mode".