[Q] Unlocking & Screen-Burn in Warranty - Nexus 6 Q&A, Help & Troubleshooting

Hello fellow nexus 6 owners
I've a question regarding the unlocking of the phone.
So if I root my phone and get screen issue's(Burn in) in the future will I get problems with a RMA if I have a unlocked bootloader ?
I have the phone for about 4 days now and haven't seen screen burn in as of yet so maybe I might get it at all

You just reflash and relock it first.

just flash back to factory images and relock the phone.

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Root, warranty, going back

Hello all,
I just come from the HTC hero and I bought the nexus one. My hero was rooted and it was nice, I ve seen tutorials to explain how to root the nexus one, but it seems it breaks the warranty. Is there a way to unroot the nexus one as we could for the htc hero?
If not, will there be a way soon guys?
Thanks for helping me, as I d lke to root the nexus one, but loosing the warranty is a big problem....do you have feedback on rooted nexus one sent to warranty?
I may be wrong, but i don't think that rooting breaks the warranty. It's unlocking the bootloader that breaks the warranty. That's two different things.
And as far as i know, it's quite easy to unroot, but it's almost impossible to relock an unlocked bootloader.
Please post in right section thanks.
mmm; ok, but can we install custom roms without unlocking the bootloader?
Nope, don't think so
You cannot install custom roms without unlocking the bootloader, and u cant unlock the bootloader without breaking the warranty. There are quite a few threads on this already, try search next time
Confused
So it is possible to root the nexus one without unlocking the bootloader? If so how..?
To root the phone or install a custom ROM, u need to unlock ur bootloader... which also means goodbye warranty
in order to root your phone you must unlock your boot loader first. so when you unlock your boot loader to root you lost your warranty.
You guys all say "goodbye warranty" as if HTC isn't replacing/repairing rooted Nexus's... This alone has been steering many people away from rooting the N1. I know 2 people that had rooted N1's and they both got their devices replaced by HTC and that doesn't count all the people posting here that have also been successful even though they have rooted phones.
I have rooted/unlocked my bootloader. Then I found that I had the dust under the screen issue. Contacted HTC they sent a replacement. I sent the phone in, restore to stock besides the bootloader being unlocked. They received it, inspected it, and that was that. My case was closed with no questions asked.

Unlocking Bootloader and Warranty Return

Just out of interest, has anyone unlocked their bootloader and then successfully had their device repaired under warranty?
Read this forum. It appears that people have better luck with a warranty repair instead of exchanging the device when the bootloader is unlocked.
http://forum.xda-developers.com/showthread.php?t=681723
I'm waiting to see how this works out for me. I sent my bootloader-unlocked Nexus in because I had dust under the screen. Also... I'm kinda sick of the unlocked padlock appearing on the screen every time I turn my phone on. I hope they relock it as I can root it without unlocking it anyway now. I'll let you guys know how it works out for me.
I opted for the swap when my Nexus One was acting up and my bootloader was unlocked and everything. After they received my old unit, I checked the status site and it shows: "Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.". They also took the hold off my credit card as well so I think everything is all good!
I sent mine in for repair with an unlocked bootloader and no problems.
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
rickytenzer said:
Just got mine back today with an unlocked bootloader that was rooted and running a custom recovery with FRF93. No charge whatsoever! An HTC rep told me that they run the phone through a software test that is supposed to determine whether you unlocking/rooting the phone caused the issue. If they deem that you weren't at fault EVEN IF you did unlock/root then they repair the phone free of charge. Otherwise you're at fault and they will charge you.
Click to expand...
Click to collapse
Hey Ricky was your bootloader still unlocked when you got your phone back?
Nope. Came back locked.
Just got my Nexus One back from HTC. It was bootloader unlocked, but I had installed ERD79 and had everything in the condition in which I originally received it. It came back with a locked bootloader and ERE27 (The 1st official OTA update.) I have now rooted it without unlocking the bootloader and am running CM6 RC1.
Would there be anyway to replace it, then get a fresh and new device?
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
ilostchild said:
whats getting me is the fact you guys are missing something here.. you have unlocked the bootloader and get it back locked! so either they jus switch the mobo on the n1 and flashed the original first release rom( seems to be the simple and most likely option)
OR there is an actual way to relock the bootloader that has not been found, to think if there is the way to do this, this will actually save lots of ppl that did software damage and still want to get warranty with you getting charged or getting denied!
Click to expand...
Click to collapse
I'm thinking the 2nd one.

[Q] Preparation before service (UB/Custom Rom)

Hi, I'm having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
macooz said:
Hi, I'm having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Lock the bootloader via flashtool and install a stock rom..The chance that they repair or exchange the device is far better with locked bootloader. If it is unlocked they may recognize it and refuse to repair the device.
FahmyAbou said:
Lock the bootloader via flashtool and install a stock rom..The chance that they repair or exchange the device is far better with locked bootloader. If it is unlocked they may recognize it and refuse to repair the device.
Click to expand...
Click to collapse
Hmm, without the drm keys they will still know you unlocked it.
Restore the TA partition (that you should have taken before you unlocked) to relock and restore the DRM keys. then flash a stock FTF
gregbradley said:
Hmm, without the drm keys they will still know you unlocked it.
Restore the TA partition (that you should have taken before you unlocked) to relock and restore the DRM keys. then flash a stock FTF
Click to expand...
Click to collapse
Yes the most important thing.. Thanks for mentioning it
Sent from here

Re-lock bootloader

Hi,
Some time ago I unlocked the bootloader and rooted my device. Didn't know it was possible to root without unlocking the bootloader (yes, i'm quite new to rooting etc.). Now my phone has a defective headphone-jack and I need to send it on repair. Anyone know how to re-lock the bootloader so I still have the warranty?
Currently running sLIM 4.8 by Wajk.
Use flashtool
Thanks, but it says on Sony's website that the phone stays unlocked even after using flash tool?
Code:
fastboot oem lock
Never done it in Sony phone but most of HTC, Nexus and few other brands I'm locking just with this command.

Relocking bootloader and warranty.

I got my H9L 2 months back and had rooted it (and unlockedd bootloader). Im having a big battery issue battery drains too fast. I want to get it to service centre as waranty is not over.
I've read posts saying if I relock bootloader I'll get waranty back but some says I won't get back warranty even if I relock bootloader.
Can someone sort this out please
IF you've unlocked the bootloader and rooted the device you have no warranty in the eyes of the manufacturer, it states this in the terms and conditions when you get your bootloader code from them.
See when you unlock the bootloader you get a warning screen upon booting the device and relocking the bootloader will not get rid of that warning.
However have you tried to see if the battery issue is intact an software issue. I.e have you wiped caches, checked if an app such as Google assistant WhatsApp Facebook is running in the background. Do you have the same issue when booting android into safe mode????
Sent from my SHIELD Tablet K1 using Tapatalk
hacktrix2006 said:
IF you've unlocked the bootloader and rooted the device you have no warranty in the eyes of the manufacturer, it states this in the terms and conditions when you get your bootloader code from them.
See when you unlock the bootloader you get a warning screen upon booting the device and relocking the bootloader will not get rid of that warning.
However have you tried to see if the battery issue is intact an software issue. I.e have you wiped caches, checked if an app such as Google assistant WhatsApp Facebook is running in the background. Do you have the same issue when booting android into safe mode????
Sent from my SHIELD Tablet K1 using Tapatalk
Click to expand...
Click to collapse
That's strange. I've relocked it today after flashing compete stock using HuRupdater tool.
I'm not having the warning screen I had earlier when my bootloader was unlocked.
So does that mean I'll be able to claim my waranty now?
And I've tried different ROMs the issue persists.
If they ask if I've unlocked the bootloader(since I've given my product number they might know) I'll just tell that I took the unlock code just in case, as they were shutting it down and that I haven't used it. Well at least that's the plan
So will they know that I've unlocked it earlier if there is no warning screen? As I've told I have complete stock firmware including kernal and recovery like @Fredin_ told.
Please reply fast.
If your no longer showing that Warning message after going back to stock then you can try and claim warranty if you wish, however they might have other ways to finding out if the bootloader has been unlocked.
So put your claim in and see what they do, they will either honor the Warranty or not Honor the Warranty and give you a quote for the work.
Personally if i unlock my bootloader and root it i'd just put up with the issue as i fully knew that the warranty went when i unlocked the device.
But i will leave it upto you how you go about it.

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