hiss in call - Nexus 6 Q&A, Help & Troubleshooting

Hello all,
I have noticed that the calls (at least on Tmobile) are quite noisy / with hiss - both on the earpiece and the bluetooth headset. Anyone else noticed this?

I feel like I had a slight hiss noise where I hear in the background but it's intermittent, not continuous. I could be describing it wrong though. GPS 32gb.

A lot of peeps have this issue. There is a long thread about this. Most likely you got a bad unit. Good luck though i had 4 units have same issue.
Sent from my iPhone using Tapatalk

I also hear this 'hiss' during phone calls. Also when I am playing a game, that I have muted all sounds for, the speakers keep giving empty noise.

jtwlbz said:
A lot of peeps have this issue. There is a long thread about this. Most likely you got a bad unit. Good luck though i had 4 units have same issue.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Did you manage to get this resolved by replacing?

jonpaterson said:
Did you manage to get this resolved by replacing?
Click to expand...
Click to collapse
No i returned it cuz tired of playing replacing game. Att even flagged me. I went to iphone 6 plus for a solid build quality. All my nexus 4 5 6 have been replaced multiple times to get a right one. Im done.
Sent from my iPhone using Tapatalk

Related

[Q] Buzzing Noise From Phone

Has anyone noticed intermittent interference noise on their SGS internal speakers? It is a high-freq buzz that lasts less than 10 seconds at a time, but can easily be heard when holding the phone close. I hear it sometimes in a call or when transmitting data and it seems like it is coming from the rear speaker.
Edited for clarification: The noise is coming from the phone; specifically the speaker on the back of the phone, not from external speakers.
Has anyone else noticed this kind of noise coming from their SGS?
Chris
No one? I am certain now that the noise is coming from the rear speaker and it is not heard when wifi is on, so it must be interference from the 3g.
Sent from my GT-I9000M using XDA App
No one at all?
Sent from my GT-I9000M using XDA App
Yes, it's always been a thing that happens with phones.. I remember with early generations of phones, they'd always cause speakers to make a specific series of beeping noises when someone received an sms.
I think it's caused by using one of the older data connections.. gprs or something maybe. There's nothing that can change this.
Yes, I recall hearing the buzzing and popping on computer speakers caused by some phones. My question was specifically to do with hearing interference in the rear speaker on the phone itself, do you hear anything like that? I don't actually hear any interference on external speakers.
Sent from my GT-I9000M using XDA App
Oh, you mean the speaker on the actual phone? Umm, nope, it's always been quiet..
Doesn't sound like it should be doing that, if it's been like that since you got it, might want to send it in for a check or something.
I just checked a friends phone at it does the same thing. The best way to check is to start an app that transmits continuous data on 3g, like speed test. And when its running put the rear speaker close to your ear. You can also hear it out of the front earpiece in a quiet room. These are canadian gt9000m's.
Sent from my GT-I9000M using XDA App
Edited original post for clarification.
Sent from my GT-I9000M using XDA App
Yeah, i noticed that aswell, usually when i make calls or take calls, for like 10 seconds, working on normal GT-I9000 here.
I'm wondering if this is a normal occurence, maybe they couldn't get enough shielding on that rear speaker.
Sent from my GT-I9000M using XDA App
Can anyone else verify that they can or cannot hear the buzzing? I am considering getting samsung warranty to look at it, but only if it's not a common phenomenon. Would hate to send it in and have or come back the same.
Thanks
Sent from my GT-I9000M using XDA App
Just an update, my phone was replaced due to the internal sd card issue and the new phone is exhibiting the same buzzing sound. Though the sound does seem somewhat quieter on this new phone. Unless I am extremely unlucky, it seems that the noise is normal for the phone but most people just don't notice it.
Sent from my GT-I9000M using XDA App
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
same here.. found no solution yet.,... help
yes,i can hear it clearly...someone sad it named TDD noise which was caused by the GSM signal...if u use 3G,u may not hear it any more...
A few people in china found this problem too. They sad only the SGS produced in december had this problem...but it seems that u posted the thread in november....
re: december.
I have had 4 sgs's now (3 returns) that have had the noise, going back to september 2010.
re: gsm
My network here is 3g only, don't use gsm at all.
Sent from my GT-I9000M using XDA App
I also get the same thing with my phone as well, despite factory resets or exchanges thus far. Is this a normal problem?
So far, the noise disappears if you disable 3G in some way, either via turning off data or using Wi-Fi. I'm in Canada, where signals exist on 850 MHz and 1900 MHz. My phone was also purchased in November, and the replacement was sometime in early December.
My phone T959 .the brother of i9000, have the same problem...I have used HTC Universal ,and nokia 5230. Both are fine, no TDD noise at all..
Samsung have a long way to go...
i have it too (and tough it was faulty) and check out a friend's phone today and he has it too, didn't even know it and had the phone for a few months now. i guess we're just over demanding )
thebazman said:
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
Click to expand...
Click to collapse
HAHAHA! Nah, it's just some Solar Activities causing communication flaws lately. It's near to 2012 anyway . Sorry, couldn't resist it either.
Anyway, I've never noticed about the noise. Been using this phone for almost a year? If its only with SGS, and all experiencing this are buying them at a relatively similar time, it would probably be a "batch issue".
Considering T959 experiencing the same issue, then maybe there's something wrong with how Samsung manufacture their phones. But somehow, there are lucky people who get good ones. Or most likely, this issue is too mild and there is actually nothing wrong with it. Nothing is perfect my dear friends

blown speaker after watching transformers

My Nexus 7 speakers were all good, until I turned the volume all the way max to watch the transformers. Once the movie was done, I left the device alone for half day, used it again and the speakers were blown. Getting exchange now.
Full Volume?
Wow
Sent from my Nexus 7 using XDA Premium HD app
parahelium said:
My Nexus 7 speakers were all good, until I turned the volume all the way high to watch the transformers. Once the movie was done, I left the device alone for half day, used it again and the speakers were blown. Getting exchange now.
Click to expand...
Click to collapse
Yep. My speakers just blew out too. Now they just make a crackling noise... sucks.
Even worse... it was perfect before... no creakiness or dead pixels...
Sent from my Nexus 7 using xda premium
I'm starting to hear more bad than good from this device.
tevinwade said:
I'm starting to hear more bad than good from this device.
Click to expand...
Click to collapse
We always hear the bad things... mine works perfectly!
Sent from my Nexus 7
Mine works great too, no problems, but it does seem to get quite hot, although it's 100F here in TX lately..
Perhaps breaking in the speakers before pushing it for 2 hours at full volume would be a good idea. They should have warned us about that somewhere like in the quick start guide (which I literally threw away and didn't even look at sadly)..
*shrug*
edit: I pulled out the QSG and skimmed it right quick.. Kind of lame and of course nothing about speakers. Nothing useful really, in fact.. But I felt bad Google made that nice little pamphlet, so I had to open it for them..
Just been in Skype for an hour and 30 mins ( to my mum and dad ) the sound was fine , no crackles ,have not seen the film yet ... mmmm
Sent from my Nexus 7 using xda premium
tevinwade said:
I'm starting to hear more bad than good from this device.
Click to expand...
Click to collapse
As has already been said, you'll seldom hear the positive here, mostly the negative.
People tend to post to complain, not so say everything is ok.
Regards,
Dave
Sent from my GT-N7000 using Tapatalk 2
tevinwade said:
I'm starting to hear more bad than good from this device.
Click to expand...
Click to collapse
I knew this would happen when Google picked asus. I had to return 3 transformer primes before getting a good one and that one developed a defect as well before i sold it. There is a reason asus can get their tablets so cheap and i think its because they allow way more defects through QC than they should banking on the fact a lot of people will accept minor issues.
It means nothing - this place is a cluster and because we can't see the whole picture (we have no sales figures), we have no real idea about the QC of the device or how wide-spread problems are.
my Speaker sound fine. I've played at full volume for extended periods of time with no issue.
Google chose Asus because of tegra3 and Asus is the one leading the android tablet front this year so far. All top android tablets come from Asus and has tegra3.
Well my speaker buzzes so much I cant hear a thing. And the screen is lifting on the left hand side. Google have no idea when they will send me a replacement. Not at all impressed.
foxmeister said:
As has already been said, you'll seldom hear the positive here, mostly the negative.
People tend to post to complain, not so say everything is ok.
Click to expand...
Click to collapse
Joezhang said:
It means nothing - this place is a cluster and because we can't see the whole picture (we have no sales figures), we have no real idea about the QC of the device or how wide-spread problems are.
Click to expand...
Click to collapse
Well, if you two think it's just a few bad units generating complaints how about trying to reproduce the original poster's problem by putting volume on max and playing Transformers start to finish? If everything is fine afterwards we can all be happy! But if the speakers fail we have a design problem.
This is a testable issue. But I'm not going to push my luck testing it.
tevinwade said:
I'm starting to hear more bad than good from this device.
Click to expand...
Click to collapse
Because there is a lot of bad things and returning it for a replacement isn't a quick process --_--. Has its good points don't get me wrong but seeing a lot of defective units.
Sent from my GT-I9100 using xda premium
Mine just blew sounds like a bowl of rice crispies. I'm assuming the op just called Google and replacement was sent out.?
Sent from my Nexus 7 using Tapatalk 2
I returned a nexus due to a blown speaker, I was happy it was within my 14 days
My N7 was also perfect until the speaker got blown after about a month. I sent it in to ASUS and they sent me a new one a week later. Unfortunately it's still a C60 model but so far so good, but it has only been two days. So we'll see.
I'm running stock at full volume and have watched many movies with no problems. Some Roms come with a volume boost maybe that is the problem? Else at least they seem to replace units without much hassle. We shall see how all these new tablets play out.
Sent from my Nexus 7 using xda premium
Joezhang said:
It means nothing - this place is a cluster and because we can't see the whole picture
(we have no sales figures), we have no real idea about the QC of the device or how
wide-spread problems are.
Click to expand...
Click to collapse
Here's a micro sample.
It's as reasonable an indicator as is possible to get without forcing all N7 owners to register and vote.
http://forum.xda-developers.com/showthread.php?t=1801464
The biggest issues with the N7 seem to involve the screen.
Superimpose those figures on a million devices sold ?
It doesn't look good for the QC department at Asus.
I'm on my 4th Nexus, and it is also faulty. The only one I had for more than a few days blew its speaker after I listened to some music.
The thing is buggier than a tramp's vest.

[Q] Hissing on calls only

I am getting an annoying hiss in call when the other person talks whether they are on a land-line or another mobile. I have also traveled to a different towers to rule that out as well. There is no hiss when playing videos or mic recordings as some reported and turning on/off beats does not affect it. Is anyone else experiencing this? With that said the other persons voice is load and clear TY
My calls are very clear.
Paleryder said:
I am getting an annoying hiss in call when the other person talks whether they are on a land-line or another mobile. I have also traveled to a different towers to rule that out as well. There is no hiss when playing videos or mic recordings as some reported and turning on/off beats does not affect it. Is anyone else experiencing this? With that said the other persons voice is load and clear TY
Click to expand...
Click to collapse
I've got the same problem as you. Seems as though the device is not filtering out static noise frequencies like it should be. Didn't have this problem on my EVO 4G LTE. Hopefully there is a firmware fix possible for this.
Koga said:
I've got the same problem as you. Seems as though the device is not filtering out static noise frequencies like it should be. Didn't have this problem on my EVO 4G LTE. Hopefully there is a firmware fix possible for this.
Click to expand...
Click to collapse
Don't bother exchanging the phone new one does the same
Sent from my TF300T using Tapatalk 2
Paleryder said:
Don't bother exchanging the phone new one does the same
Sent from my TF300T using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the tip! I already got one on the way for a dead pixel / black speck on screen... but I gather almost half of them have that too so I'll just decide which of the two to keep and move on.
OTA 3.05.651.6 finally fixed this problem for me. Nine months late but better than never. Here's hoping they don't have a regression for this in the forthcoming kit kat upgrade!
Sent from my HTCONE using Tapatalk

Audio recording fixed from N4

If any of you remembered, the N4 was terrible at recording BACKGROUND audio. Don't remember? Re-jog your memory with THIS!
Terribe ain't it? It was one of my biggest concerns when ordering the N5, since this issue is also present on my LG G2. Well I can put those concerns to rest!: Clicky
neugenusis said:
If any of you remembered, the N4 was terrible at recording BACKGROUND audio. Don't remember? Re-jog your memory with THIS!
Terribe ain't it? It was one of my biggest concerns when ordering the N5, since this issue is also present on my LG G2. Well I can put those concerns to rest!: Clicky
Click to expand...
Click to collapse
This doesn't prove that distortion is being fixed. This proves that mic gain is still too high. I've ordered Nexus 5 and will make test like this one:
https://drive.google.com/folderview?id=0B0ShSS7ttaI8dnkwbks5dnpSZkE&usp=sharing
alangrig said:
This doesn't prove that distortion is being fixed. This proves that mic gain is still too high. I've ordered Nexus 5 and will make test like this one:
https://drive.google.com/folderview?id=0B0ShSS7ttaI8dnkwbks5dnpSZkE&usp=sharing
Click to expand...
Click to collapse
audio recording on nexus 5 is piece of **** nothing but distortions whilist my mates recordings with their s3's are perfectly fine
https://plus.google.com/109911557160379856664/posts/8DTpU1mJe4y
Yes its the noise cancellation issue. Try covering up the second microphone to see if that's any better
Sent from my Nexus 5 using Tapatalk
was this fixed on the N4?
So is it fixed or not ? How is the mic record quality ? This problem really annoys me on the N4
Sent from my Nexus 4 using Tapatalk 4
UltimHero said:
So is it fixed or not ? How is the mic record quality ? This problem really annoys me on the N4
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
If it was fixed on the nexus 4 expect the fix for the nexus 5
if no fix was issued then expect no fix for the nexus 5 its looking alot like hardware as some units have different variations of the noise canceling mic emitting sounds
markdapimp said:
some units have different variations of the noise canceling mic emitting sounds
Click to expand...
Click to collapse
How was this conclusion reached?
Sent from my Nexus 5 using Tapatalk
rootSU said:
How was this conclusion reached?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
One sounds like this http://www.youtube.com/watch?v=Keiud6W2Q-M
One sounds like this http://www.youtube.com/watch?v=lkOZCheRpB4
As the result you get a nice camera with a crappy mic
http://www.youtube.com/watch?v=vlzotUTrd1Q
Heres what a proper mic with proper noise canceling mic software/hardware sounds like http://www.youtube.com/watch?v=qUoKO-MF09c
HTC ONE: http://www.youtube.com/watch?v=WwvpWyKi93E About same distance.
Yes but since everyone else believes the issue is software (the noise cancellation algorithm) and expecting it to be fixed with software, im wondering how a conclusion was reached that it was hardware. Nothing you posted proves its hardware and not software. Software can act differently too
Sent from my Nexus 5 using Tapatalk
Those things make me think it´s hardware related:
- Problem isn´t fixed in Nexus 4 after 1.5 year
- Problem exists in LG G2.
- Problem exists in Nexus 5
I hope there is a software fix coming that will adres the issue, but Im not realy sure it´s a software issue anymore.
Recording truly is dreadful, used to always record one song when I was at any concert as a keep sake for the future, note there is no point, nice visual but you can't hear anything except noise
So wish someone would fix this
Sent from my Nexus 5 using xda app-developers app
berg82 said:
Those things make me think it´s hardware related:
- Problem isn´t fixed in Nexus 4 after 1.5 year
- Problem exists in LG G2.
- Problem exists in Nexus 5
I hope there is a software fix coming that will adres the issue, but Im not realy sure it´s a software issue anymore.
Click to expand...
Click to collapse
I confirm the mic gain problem in LG G2, it s too loud and distorted .. I keep getting complains and have to put the phone 6-7" away from mouth when whispering lolz .. Any solution?

Just to Clarify about Vibration Motor defect in Nexus 5

I read lot of posts where people is asking himself if the nexus 5 vibration is normal or not (seems like a truck). I'm here to CLARIFY the question. I can do this because fortunately i bought 2 phones (1 for me and 1 for my girlfriend) and i have 1 faulty and 1 not.
To explain better i can 100% says that the sounds i listened into the defect thread is exactly like my phone (the faulty one - 32gb white) and the other one (32 gb - black) is totally DIFFERENT AND NORMAL, so guys i know lot of you are happy to have a vibrator in their hands but trust me and check with someone else you meet : is FAULTY ,the right one is normal, like any other phone (to be honest isn't a good quality vibration like my htc one for example, but it doesn't sound loud as the faulty).
and few words about this:
I know guys that everyone here loves google, me too, but i'm objective. If you sell a phone and for example os is not 100% stable, i can understand, i wait updates and it's ok; if you don't put a 2$ earphones inside, i can accept, but if you sell phones with dead pixels, dust under screen, faulty and crappy vibrator motors, faulty screens, faulty buttons with rattle, here is a question of QUALITY and PLEASE don't say me that the phone is low cost. I PAID 410 EUROS, not 100 and if go to a market and i buy a cheap phone (100euro) i don't have rattle or something like this. We can say that they don't do quality control process properly and that a BIG company like google MUST check this and the data that confirm my ideas is the form that users here have compiled: only 38% of phones are resulted with NO DEFECTS, all others with SAME PROBLEMS, so it's not just a feeling. It's a Real problem...
my suggestion is : DO RMA until it's possible, my MONEY wasn't with dust, or it wasn't rattling...
hope to have done a useful thing
A.C.
You're using ellipsis instead of periods.
Sent from my HTCONE using Tapatalk
finalhit said:
You're using ellipsis instead of periods.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
lol...
finalhit said:
You're using ellipsis instead of periods.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
it's okay, he's European.
I paused every single time i saw those "...". Damn it lol
Lol...I´d suggest waiting for the 2nd or 3rd charge or just replace the motor yourself (it is glued to the BACKPLATE, so it´s VERY easy ) - at the moment with my personal experience, there are more faulty motors than correct ones..it might just be something like the Power Button rattle, easy to fix. I have had hands on 5 devices (including mine) - ALL of them did that Chirping sound when typing on the keyboard ( all of them were black, if it matters ). So RMA´ing now will most likely not result in a perfect device. You just might get a worse one..
So again: Wait a few months and then RMA -> until then JUST DEACTIVATE the vibration on keypress - this is an easy fix as the chirping noise only occurs on very short vibrations rhythms (e.g typing on the keyboard)
Here a sound example what everybody is talking about:
https://www.dropbox.com/s/7q6j7iviigfmxt0/VIBRATION Nexus5.m4a
Greetings and sorry for the bad English grammar - I´m European aswell :S
I'm very confused about what is written in the OP.
What is wrong with the vibration motors? I noticed mine is not as strong as the one in my GS3, but that's about it.
Tony_YYZ said:
I'm very confused about what is written in the OP.
What is wrong with the vibration motors? I noticed mine is not as strong as the one in my GS3, but that's about it.
Click to expand...
Click to collapse
Just play the file above to hear how does it sound like. Is yours the same?
Sent from my Nexus 7 using xda app-developers app
Sn00ky said:
Just play the file above to hear how does it sound like. Is yours the same?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Mine does not sound anything like that. It's a consistent vibe.
Tony_YYZ said:
Mine does not sound anything like that. It's a consistent vibe.
Click to expand...
Click to collapse
It´s not about the consistency...try TYPING with your keyboard...one letter at a time..95% chance it will do that screech sound liek a car choking...
iNaruX said:
It´s not about the consistency...try TYPING with your keyboard...one letter at a time..95% chance it will do that screech sound liek a car choking...
Click to expand...
Click to collapse
I just did a bunch of typing on the keyboard while keeping the phone near my ear to hear what it sounded like. I didn't hear/feel anything abnormal.
I tried slow one-letter-at-a-time and rapid typing.
Crap...I was hoping for it to be "normal"...guess I have to RMA then..what a DRAG! Waiting again for a new device and transferring ownership from the previous owner..seriously, why is this so hard, google?
iNaruX said:
Crap...I was hoping for it to be "normal"...guess I have to RMA then..what a DRAG! Waiting again for a new device and transferring ownership from the previous owner..seriously, why is this so hard, google?
Click to expand...
Click to collapse
You definitely have a faulty motor.I listened to your sound file and it's terrible; my Moto X doesn't even sound that bad and it has a loose motor. I can barely here the one in my N5 but I can feel its vibes.
Sent from my Hammerhead
wow...there is LOT of nitpicking going on.
The vibration is fine..... you feel subtle vibration while typing and the "noise".... i only heard when i had the phone's back against my ear....plus it's the same sound i've heard come out of all phones that use a linear oscillator vibration motor.
Infekxion said:
You definitely have a faulty motor.I listened to your sound file and it's terrible; my Moto X doesn't even sound that bad and it has a loose motor. I can barely here the one in my N5 but I can feel its vibes.
Sent from my Hammerhead
Click to expand...
Click to collapse
Put the back of phone to your ear and then type...you'll hear it. and it's fine if you do cuz it's freaking normal!
n19htmare said:
wow...there is LOT of nitpicking going on.
The vibration is fine..... you feel subtle vibration while typing and the "noise".... i only heard when i had the phone's back against my ear....plus it's the same sound i've heard come out of all phones that use a linear oscillator vibration motor.
Put the back of phone to your ear and then type...you'll hear it. and it's fine if you do cuz it's freaking normal!
Click to expand...
Click to collapse
I think you're absolutely right!
Inviato dal mio Nexus 5 utilizzando Tapatalk
Mine makes no sound what so ever. Only the keyboard click from SwiftKey. Not even up against my ear. In fact when the phone was up against my ear I couldn't even hear the click sound from SwiftKey. No sound whatsoever.
Sent from my Nexus 5 using Tapatalk
Mine sounds weird too. Doesn't seem normal.
youtube.com/watch?v=BSntwD7-V5k
Derekwolfee said:
Mine makes no sound what so ever. Only the keyboard click from SwiftKey. Not even up against my ear. In fact when the phone was up against my ear I couldn't even hear the click sound from SwiftKey. No sound whatsoever.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
it's impossible that there is "no sound whatsoever" if your vibration is on for the keyboard. Do you even have haptic feedback on in swiftkey?
n19htmare said:
it's impossible that there is "no sound whatsoever" if your vibration is on for the keyboard. Do you even have haptic feedback on in swiftkey?
Click to expand...
Click to collapse
Umm it's not impossible and yes I do have it enabled and actually have the haptic set to 20ms which is longer than default.
Sent from my Nexus 5 using Tapatalk
Mine sounds perfectly normal so far. it's actually quieter than my htc one s.

Categories

Resources