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I have a new AT&T Tilt, straight out of the box with no modifications. I have it set up to track my Yahoo email account and my AIM account. However, both of them have big problems updating. On AIM, it takes almost a half-hour to receive or send a message after the message is actually sent. The email client is also telling me there are no new emails, even though I actually received emails in that account over four hours ago. I'm using the default IM client for AIM, because I have unlimited SMS with my plan, and I need to have AIM open all the time and be able to receive IMs even when the phone is asleep. I don't see why it should take this long regardless, considering I have three (or at least two) bars on EDGE at all times.
Does anyone else have this problem and/or know how to fix it, is possible? I need to be able to send and receive IMs and e-mails instantly at any time, and if the Tilt can't do that, then I need to find a different phone, which is a shame, because I really like the other features and the phone in general.
are you paying for your internet service?
Yes, I have a plan with unlimited data and SMS.
What is the deal with this phone? I just sent an email and it arrived over three hours later. I am required to have working email for my job, and this can hardly be considered working. What is wrong here? I don't see how all the other working professionals here can possibly be accepting of this and still consider it a good phone if it can't even handle simple email and IM. This is insane, considering no other phone offered by AT&T has this many useful features, and if I have to replace this phone it will certainly be a downgrade.
I don't think anyone else is having the same problems as you, which is why you're not finding anyone agree with your complaints.
Usually if you send an email and it arrives late, it's usually because of etiher the sending or receiving mail server, not because of the sending device. I have confidence that the email got from your phone to the email server just fine, and in a very reasonable amount of time.
Also, is there no 3G in your area?
AIM (instant messaging, not email) has always been delayed on all of the windows mobile devices I have used over the years (& on both Tmobile & at&t).
ATT is much faster than Tmob, but there is still a huge delay. That's why I stopped using IM'ing altogether.
As for emails, I set up an exchange email address on my website because for the last couple of weeks I have been unable to send or receive any emails through my AOL account. I have been going back & forth with AOL's tech support this whole time. My emails worked for a just one day during this whole time, & hasnt worked since! Whenever somebody emails me it tells them my mailbox is full even though I only have 29 emails! I erased all of the messages in my spam, sent & trash folders & still nothing. My AOL is what I have been using for many years for everything, its even on my website & all of my business card!
No as for the delayed messages, you may want to look into Push mail (using an exchange server). Do a search for it here & you'll see there are quite a few solutions (some free, some not). Push mail is essentially "instant" if you set it up that way & have decent reception.
I don't see how there could be problems with the email server, I'm using Yahoo mail, and I can send/receive emails fine with my PC, but if I email someone from my phone it take hours for them to get it, and if I receive an email, it takes hours for it to show up on the phone (though it still appears in my inbox instantly if I access it from my PC).
DJayRage, I'm not talking about delayed IMs, I'm talking about it would be FASTER for me to get in my car, drive across the state and tell them personally.
Also, I was told there was 3G in my area, but whenever I scan for service it auto-connects to EDGE, so I assume that's not the case.
I wish I could blame this on something other than my phone, but when it doesn't work, and nobody else is having this problem, I don't see what else there is to blame. Everything on my phone is stock. I'm using the Xpress mail thing or whatever it's called, and the 3-in-1 IM client that comes with the phone, so there aren't any 3rd party mods or anything that could be interfering.
Oh that may be your problem (Xpress mail). When I purchased my Tilt a couple of month's ago the ATT salesman told me not to use it because they've had nothing but problems with it. He wasn't specific, & I didn't ask what problems they were having. I use the built in mail app & that works fine for me. I get my Gmail, my Push mail & my AOL (when it's working) through there with no problems.
How do I do that? On the phone and in the instruction manual it said I needed to get the Xpress mail to check my yahoo mail. Also, do you think that using the built-in AIM client is what is causing the slowness, and that a 3-rd party app would work better?
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
I never even opened up the manual that came with my Tilt. Any questions I had with my device I found answers for them here by searching (hint...)
Have you checked if you have 3G in your area?
I've yet to use the AIM app on my Tilt so I can't help you with that. Everytime I log-in to AIM I get random rappers spamming me trying to get me to check out their music.
How do I check if I have 3G in my area? Whenever I connect to the internet and it says searching for EDGE/3G, it always just connects to EDGE, so I assumed I don't get 3G. It's actually weird because other people have told me that we do get 3G around here.
Where are you located? You can check here to see if your area has 3G
http://www.wireless.att.com/coverageviewer/popUp_3g.jsp
DJayRage said:
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
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Click to collapse
When I push the envelope button, it brings me to the same thing it brings me for my old email account. There is no Tools option in the menu, and when I click the new account button on the screen, it gives me the same setup I went through to set up my current account after installing the xpress mail thing. There is also no option in the options menu for the s&r every 5 mins or the other thing, either.
.......bump?
i use im+ for iming. Its realtime and im on edge network with T-Mobile and no delays.
as for the email... maybe your push setting is at every few hours?
sakuyatech said:
.......bump?
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Click to collapse
Sorry for the delayed response but I'm still not getting my aol emails, which is what I registered on here with. Can you install Capsure (free app that you will find here with a quick search) & send me a screen shot of what your email inbox looks like? I never used Xpress mail, but it sounds like Xpress Mail took over the Envelope button so it goes there instead of the WM6 Inbox (default).
You may try reassinging it start > settings > personal > buttons > (mine shows button 2 assigned to "messaging", what does yours show?).
PS my email address that you can send the screen shot to is rage at djayrage.com
By the way there's an ATT store by my job & the sales guys come into the building I work at all the time (dropping off phones to clients) so I asked one of the them the other day more details about Xpress Mail (this was the same guy that sold me my phone & told me NOT TO use Xpress Mail).
He said Xpress Mail fetches your emails, stores it somewhere on ATT's server's, & then eventually "pushes" it to your device. (Opposite operation for emails being sent). So that may be what is causing the lengthy delays. You may have new emails sitting in your email providers inbox, but they may not be on Xpress Mail's servers yet.
Just use the default Messaging application & cut out the middle man (Xpress Mail).
Well, it was set to messaging, so I guess it wasn't using Xpress Mail after all, regardless, I uninstalled Xpress Mail, deleted my email account, and added it again, so hopefully it will work better this time.
I will also try IM+ as well and see if it works better.
Any updates? How's your emails working now?
I have 3 basic issues with the phone, which I otherwise love. Here they are:
1 - The e-mail client cannot in-line forward e-mails. It attaches the forwarded message as a .eml file. This is especially annoying as Android cannot open .eml attachments. So essentially, if someone using and android phone forwards an e-mail to my android phone, I can't read it.
2 - Mail is never "marked as read" in the mail client unless either a refresh or more mail activity occurs. In other words, if I get an e-mail and read it on Outlook, it will stay unread on my phone. This leads to constant notifications of new mail, which I've already read unless I manually clear it. Note that the Gmail client does this fine, when mail is read on the computer, the phone knows and marks it read on the phone, eliminating the notification.
3 - I would really like to pull down the notification tray from the lock screen. Is this possible?
SO would I be able to fix these issues and would probably be willing to root, if rooting would fix them.
Thanks guys.
Monday bump
1 - Mail client doesn't change if rooted, so it'll do exactly the same until someone fixes the source and recompiles it. In that case you'll need to root to use it.
2 - This is the result of mail protocols, not anything to blame the phone / client for. It'll happen the same if you use 2 computers. Gmail client works because it uses push notifications from server. If I remember correctly, Exchange server also pushes when connected, so I suppose default mail client would work the same way if connected to Exchange server. Again, rooting won't help.
3 - I don't know of such mod. The only thing which is close, is disabling the lock screen completely - and for this (again, if I remember correctly, you can check it by searching either the forum or just google) you have to have root.
Also, you can try 3rd party mail clients for (1) and partial (2) solutions (refresh once in a defined while). I don't know any, since I've never used the mail client, but there might be some which address those problems.
ok, thanks guys.
Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks
Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.
I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.
Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.
pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
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Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
+1. I am using an LG G2 instead and all emails sync in real time with Push, no issues at all. However, on the N3 it just will not work, even after changing all the sync schedules and settings. If anyone know how to work around this, it would be awesome.
verendus said:
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently.
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Click to collapse
Agreed. Mine shows the same symptoms. It's like amateur night at the clown college of software engineers.
verendus said:
There seems to be no support from Samsungs's end.
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Click to collapse
Actually, it seems push email support is just a rumor, and Samsung denies it.
What an embarrassment.
I don't get why is there a Push option if it doesn't work.. I thought it was a bug.
I've heard good things about K9 mail client from the Play Store and it has push functionality.
verendus said:
Coming from iPhone, I love the hardware. But, OS still seems to have some glitches. My biggest issue right not is email. My work email provides IMAP push IDLE, and never had problem with iPhone having email pushed immediately into my inbox.
Samsung or Android default email has been nothing but a headache. I've checked all the settings concerning sync include data usage > sync, etc, but the email will not sync. The funny thing is if I clear cash/data and reboot, reset the email account, PUSH will work for about 2-3 hours, then stops. It won't even pull by interval, and the only way to receive new email is to manually sync.
I've done it a number of times, and it always works for about a few hours, then simply stops. I've checked off peak schedule and any other settings that might interfere with push.
This is year 2013, and I cannot believe that a flagship android phone cannot push email consistently. This is true with my GMAIL as well. Is anyone else having the same issue? Doing a quick search, it seems like many people are having the same issue, and have given up. Having email pushed immediately is a very important feature for me, and I can't imagine android OS that's been around for many years hasn't figured this out. There seems to be no support from Samsungs's end.
If anyone can shed light, I'd really apprecaite it.
Click to expand...
Click to collapse
Not really helpful to your scenario, but I haven't had problems with push notifications using the baked in email client or with gmail.
Base email is tied via IMAP to an account on a webmail server I run.
Gmail is tied to my corporate google apps account.
Rooted on N900AUCUBMI1 baseband here.
Not that you should need a root to get this functionality, but maybe it would help?
Which baseband are you on? Maybe Push is broken in the newer build.
I've had trouble running stock on MI9, then rooted on MI1 and MI9. The type of email client doesn't seem to matter.
Odd. I am using Gmail for a few mail accounts and get quick delivery and all works fine. I have not tried the baked in email client on my Note 3, but I use it (with exchange) on my Note 2 without issue.
I guess instant mail delivery on my personal accounts isn't that critical to me but I can feel your pain.
If you are rooted, have you disabled any apps even remotely related to email?
If you are using gmail, do you have IMAP enabled within the Web client?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I am running everything stock. I haven't rooted it yet, but will eventually give it a go when the firmware matures a little.
I am able to get a quick delivery on GMAIL app. But, I think something is seriously broken with the stock email app. Most people will say that push is not a supported feature. But, it works for an hour or two, then it will stop working. Bigger issue is that it doesn't fetch emails reliably even with intervals set. The top status will say the last synced time, but the emails never arrive in my inbox until I load manually.
Given that Samsung cheated on the benchmarking score, I wouldn't rule out the possibility of Samsung intentionally disabling push and pull feature. Just a guess. In fact, when I enable everything I used to run on iPhone (location service, bluetooth, wifi, google services, etc), N3 battery life falls pretty fast. I wonder if Samsung intentionally cropped polling for push to increase battery life.
Regardless, if push doesn't work property, this phone is not ready as a business tool. I spent the whole afternoon trying different combination, and I am about to give up. The only thing I haven't done is root, but I am not sure how that would affect the situation. I am also trying to find some sort of bug report page, but haven't found one.
This is a pretty major issue as my work requires immediate delivery of emails. I am keeping my fingers crossed until somebody crack this.
Spent the whole day resetting, deleting, adding account, playing with all sorts of sync settings, etc, and came to conclusion that the default email app is a horribly broken piece of junk. Keeping track of fetch interval and the stamp of the messages shows it cannot even pull the email on time from the server.
So I installed Evomail. What a difference! The app is beautifully designed, and has no problem pushing all my emails instantly. I am not sure if I am sold on the gesture thing as you can accidentally delete emails, but the icon has taken over the stock email on the bottom of the screen permanently for now. Wish Samsung would've done a better job on one of the email app.