Hello everyone,
I had HTC one that I sent to maintenance to be swapped for a factory fault. Before I send it, I made a full backup with HTC sync manager and saved it on my E: partition. When the phone was at maintenance, I had to install a new windows because it crashed. When I received my new phone, I installed HTC sync manager and copied the backup files to HSMbackup directory.
The problem is that sync manager says no backup available for the device and I really need to restore those data because this is the only backup I have.
Please, can anyone help me???
Did you just reinstall windows or did you perform a factory reset on the computer? If factory reset, you are basically SOL.
---------- Post added at 07:14 PM ---------- Previous post was at 07:09 PM ----------
There are some data recovery programs out there you can try, but it all depends on whether data has been overwritten. Try Recuva.
MarkBell said:
Did you just reinstall windows or did you perform a factory reset on the computer? If factory reset, you are basically SOL.
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Click to collapse
I just re-installed windows on C: and didn't touch anything else and excuse me but what do you mean by SOL??
And FYI I still have the backup files on my computer.
OK. If all you did was reinstall windows, then your back up files should have already been in the correct directory to use the restore feature. Why did you have to move the backup to a different directory? Just trying to understand, not trying to be a prick.
MarkBell said:
OK. If all you did was reinstall windows, then your back up files should have already been in the correct directory to use the restore feature. Why did you have to move the backup to a different directory? Just trying to understand, not trying to be a prick.
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No, because as you know the default directory is on C: but the backup files were saved on E: so, I had to copy the files to the C: directory.
And even when I selected the E: directory, sync manager couldn't identify the backup.
I am sure you've checked and double checked to ensure the path to the backup is exactly as was laid out at the time of backup, correct?
MarkBell said:
I am sure you've checked and double checked to ensure the path to the backup is exactly as was laid out at the time of backup, correct?
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Yes sir I did
Have you tried uninstalling and then installing again the HTC Sync Manager?
MarkBell said:
Have you tried uninstalling and then installing again the HTC Sync Manager?
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Yes sir. More than one time and the same result every time :'(.
I'm even trying every step with you right now.
Have you tried overwriting the entire media hub with backup files?
MarkBell said:
Have you tried overwriting the entire media hub with backup files?
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How can I do this?? I only have the HSMBackup folder with the backup files inside.
Can anyone please help me and Mark pleaaaaaaaaaaaaaaaaaaase!!!! :crying::crying::crying:
Share your experiences with us.
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
MarkBell said:
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
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I'm really thankful to your help Mark but i'm really sad about the media files I lost and I really downloaded Wondershare Mobilego to backup if I needed. What do you think about this program? Is it good??
m.nagy said:
Can anyone please help me and Mark pleaaaaaaaaaaaaaaaaaaase!!!! :crying::crying::crying:
Share your experiences with us.
Click to expand...
Click to collapse
MarkBell said:
Suppose you can't do that then. I'm at a loss here, bro. Hopefully someone smarter than me will be along soon. Right @clsA? I would highly suggest that to make things easier in the future when it comes to backing up to skip the proprietary HTC way and just go with a standard Nandroid backup. You really can't beat that kind of backup, though it will require you to root your device. I know that might sound scary, but rooting this phone is so so simple. You can still run the stock ROM and all that, but Root access really makes the One shine. Just my 2 cents.
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Click to collapse
I'm not real big on HTC Sync for anything really. But try this.
use htc sync make a new backup to it's new location
then rename all you old backup files to the new backup files names and overwrite them in the new location
now try and restore them.
I hope that makes sense to you
m.nagy said:
I'm really thankful to your help Mark but i'm really sad about the media files I lost and I really downloaded Wondershare Mobilego to backup if I needed. What do you think about this program? Is it good??
Click to expand...
Click to collapse
Glad to TRY to help. [emoji2] I think Wondershare is an OK option if you are not rooted. My preference would be Helium for unrooted backup, though. Like I said, though, you really can't beat a Nandroid backup when rooted. It literally is a copy of every single file on your phone in the exact state it was at the time of backup.
clsA said:
I'm not real big on HTC Sync for anything really. But try this.
use htc sync make a new backup to it's new location
then rename all you old backup files to the new backup files names and overwrite them in the new location
now try and restore them.
I hope that makes sense to you
Click to expand...
Click to collapse
I tried and copied the folders from the old backup to the new folder created after I made a new backup and it has overwritten 132 files and tried to restore.
the restore worked but the media files weren't restored as I hoped.
What are the steps would you suggest??
m.nagy said:
I tried and copied the folders from the old backup to the new folder created after I made a new backup and it has overwritten 132 files and tried to restore.
the restore worked but the media files weren't restored as I hoped.
What are the steps would you suggest??
Click to expand...
Click to collapse
that's all i can think of
clsA said:
that's all i can think of
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Thanks a lot bro :crying::crying::crying::crying:
m.nagy said:
Thanks a lot bro :crying::crying::crying::crying:
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Is the device Stock? Is it on the same rom and firmware that you made the backup on?
Related
Hi all!
Well, thanks to everyone for their donations-- without you, this wouldn't be possible.
I present to you, one stepping stone towards custom ROMs: the shipping ROM on the device, backed up as a NANDROID.
What is this?
This is the shipping ROM on the device. There are no changes to this ROM besides being rooted.
Click to expand...
Click to collapse
How do I use this?
Extract the contents of this file to your SD card (external SD card) under
Code:
/clockworkmod/backups/
and you will end up with a
Code:
/clockworkmod/backups/revo_stock
folder.
Run Clockwork on your device, and select "Backups and Restore" then "Advanced Restore". Select "revo_stock" as the backup to restore, and choose to restore ONLY "system".
(You can also restore boot.img, but it is unnecessary, and I only left that in there for future use.)
Click to expand...
Click to collapse
What does this backup include?
This backup ONLY includes /system and boot.img. There is no recovery.img in this backup, nor is there a /data or /cache.
Click to expand...
Click to collapse
Will I lose my apps or information if I restore this backup?
No you will not, this backup will not touch your /data partition.
Click to expand...
Click to collapse
Why is this useful?
Accidentally erased something important in /system?
Removed something and now 4g Hotspot doesn't work?
Restore this, and it'll fix that... of course all the stock OS will come back, but hey-- you get a second chance
Click to expand...
Click to collapse
Downloads
http://goo-inside.me/private/iomonster/files/revo_stock.zip
Special thanks to Snipa and s0up for hosting this file for me, as I really really really hate upload sites.
Click to expand...
Click to collapse
Contact Me!
Got an issue with this release? Post here!
Want to contact me privately? PM me on XDA or Rootzwiki
Twitter your thing? Follow me, @tylerfixer on Twitter
Join the official LG Revolution dev IRC channel at freenode on #lgrevolution
I'm IOMonster on IRC!
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thanks icecube, i hit refresh all yesterday waiting for this!!!!!!!!!!!!!!!!
leemsami said:
thanks icecube, i hit refresh all yesterday waiting for this!!!!!!!!!!!!!!!!
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i meant thecube!!
Haha! No worries, it's 3:30AM
do i push this through adb or do i extract it on windows then put it on my sd card.
leemsami said:
do i push this through adb or do i extract it on windows then put it on my sd card.
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Click to collapse
Extract through windows and put on your SD card in the proper folder.
its telling me that i have a md5 mismatch!!! i will try downloading it again.
Thanks cube please keep up the hard work! I wish I could do something to help other then sending some $$$ I would love to help bring the revolution along.
Viva la revolution.
Did anybody use this yet. i tried and it says my md5 does not match. i tried numerous times
Haven't tried it yet but I checked the MD5 against the images and they are correct.
Ah, sorry, forgot to state select "Advanced Restore" or whatever it's called-- JUST restore system.img.
If you select "Restore" it looks for the /data and recovery.img in the nandroid.md5 file, and when it doesn't find it, it errors out with an md5 error.
I'll edit the instructions now...
Just tested this. I can't advanced restore the system.img either. Comes back with MD5 mismatch. I can restore my own backups without a hitch however.
[Edit] I forgot to mention. There's a carriage return on the Rooted Factory-Stock ROM MD5 file. Removing it didn't seem to matter. I was thinking that maybe it was the culprit.
Agh! you just gave me the answer... I saved it in windows, rather than linux, so the line endings are wrong...
If you're able to, just open the file nandroid.md5 in Notepad++ or something like it, and remove the extra blank line, and change the line endings to UNIX style.
Thanks, I'll re-upload the .zip when I'm on a faster connection.
The actual .img files themselves are good, though.
thecubed said:
Agh! you just gave me the answer... I saved it in windows, rather than linux, so the line endings are wrong...
If you're able to, just open the file nandroid.md5 in Notepad++ or something like it, and remove the extra blank line, and change the line endings to UNIX style.
Thanks, I'll re-upload the .zip when I'm on a faster connection.
The actual .img files themselves are good, though.
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Click to collapse
thanks thecube, it worked with the notepade++ steps and unix style.
re-uploaded. Should work just fine now.
Is there a version of this with everything? In other words, not just system but data, etc. I somehow am stuck in CWR...don't have a nandroid backup. I pushed this to the right place on the SD card, did the system restore, but it still repeatedly boots into CWR. Is there anything that will do a FULL restore instead of just system?
Thanks in advance.
MarkyD311 said:
Is there a version of this with everything? In other words, not just system but data, etc. I somehow am stuck in CWR...don't have a nandroid backup. I pushed this to the right place on the SD card, did the system restore, but it still repeatedly boots into CWR. Is there anything that will do a FULL restore instead of just system?
Thanks in advance.
Click to expand...
Click to collapse
Hm, so you did a data wipe from within Android. Yep, that'll get you stuck in CWR, but it's not a problem with the backup, it's that the LG bootloader isn't happy with Clockwork.
When installing Clockwork, did you make the p8 backup?
so im having the same problem i even started a thread too but im an idiot and didnt make that p8 backup because the md5sum didnt match so i stopped there but clockwork still seem to flashed to the phone now im in clockwork everytime i boot up was wondering any way to work around this if not guess imma just get a new phone until there is a way
rodney323 said:
so im having the same problem i even started a thread too but im an idiot and didnt make that p8 backup because the md5sum didnt match so i stopped there but clockwork still seem to flashed to the phone now im in clockwork everytime i boot up was wondering any way to work around this if not guess imma just get a new phone until there is a way
Click to expand...
Click to collapse
There is a way, I just haven't written it into an easy-to-use program yet.
For now, if you haven't made a p8 backup, the easiest method is for you to come on IRC and have me adb into your phone and fix it for you.
If I get a spare moment though, I will work on a stuckinclockwork.zip that you can flash using clockwork to get you out of clockwork.
Stuck in clockwork fix:
http://forum.xda-developers.com/showthread.php?p=15501302#post15501302
I'm trying to uninstall NFS Shift completely. I've uninstalled using Uninstall Pro, deleted the folder from "my files/data", but can't find the remaining files using Root Explorer. Can anyone show me where it's at or are there any? The reason I'm doing this is, I'm getting an error when trying to play.
Thanks in advance..
Guess not...
Hondo209 said:
Guess not...
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Click to collapse
If you're really wanting to make sure you've cleaned it out, you could always to a Titanium backup of all the apps/data that is/are good (or that you want to save), and do a factory reset from Clockworkmod Recovery. That would clean out anything that's left.
Just make sure you don't do anything that will format your internal sd card (unless you've moved all the things you want to keep to a safe place).
Granted, you'd have to take some time to reinstall your other apps, but it might solve your problem.
Just my opinion, though.
Hondo209 said:
Guess not...
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Click to collapse
Or get a an app called SDMaid. That's kinda what is was made for doing. Completely cleaning up entire apps and clone files and such.
seems like a lot of trouble to get rid of a few 2-5 kb files in my opinion
Hi all,
I am trying to restore a twrp backup that I made, but when I go to twrp and click restore I get a black screen where it should show me the backup file, yet I can navigate via the pc to phones internal storage to TWRP/BACKUPS/2013-06-19--12-07-12/ and all the win files and md5 files are in that folder, tried making that folder into a zip and flashing like you would a normal rom install but it just fails. Please help folks!
never mind, figured it out
germinus said:
never mind, figured it out
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You should really write a quick method of what you done to fix it incase anyone with the same problem ends up on this post in the future...
Sent from my HTC One using xda premium
redbull123 said:
You should really write a quick method of what you done to fix it incase anyone with the same problem ends up on this post in the future...
Sent from my HTC One using xda premium
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Click to collapse
Sure I just figured it was me being stupid and most people would know!, for some reason, twrp was only reading the sdcard but the backup was actually stored in /data/media/twrp/backups (no idea why it started doing this, I actually have 2 HTC ones both being sent back to vodafone and never had this prob on the first unit), anyway, I downloaded a app called root explored which enabled me to copy the backup file from data/media/twrp/backups to the sdcard/twrp/backups folder and then I could restore
I am sure there is a reason why I had this problem but I wouldn't have a clue as to why! But anyway that's how I solved it, I am sure there is an easier way tho!
germinus said:
Sure I just figured it was me being stupid and most people would know!, for some reason, twrp was only reading the sdcard but the backup was actually stored in /data/media/twrp/backups (no idea why it started doing this, I actually have 2 HTC ones both being sent back to vodafone and never had this prob on the first unit), anyway, I downloaded a app called root explored which enabled me to copy the backup file from data/media/twrp/backups to the sdcard/twrp/backups folder and then I could restore
I am sure there is a reason why I had this problem but I wouldn't have a clue as to why! But anyway that's how I solved it, I am sure there is an easier way tho!
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Click to collapse
It does this with 4.2.2 I think it sucks actually because if you want to copy a back up to/from your computer you have to use adb push or copy it over to your sd, then move it into /data/media
Dears, I need help !! I had HTC One M7, I usually backup my phone using HTC Sync Manager as a backup option and store the files in my local hard disk. I lost my HTC phone, but luckily I backed my contacts to the local HDD but the mistake I did was, I did not completely backup the contacts to my Gmail account. Now, I am now using a non HTC android phone. I see the files are backed up in my local hard disk under the folder HSMBackup with some sub folders with junk names.. when I enter into each sub folders I see different files with .xml format. I tried to rename then to .CSV, .XSL, .VCF etc.. but it does not work for any of them. I am not sure how to recover these files. when contacted HTC support they said I need to use another HTC phone, then connect it to my PC and then backup my contacts.
Is there a way out to exact the files from these HSMBackup folder?
Hey! I'm looking for the same. Please let me know if you were able to recover the contacts! For starters, I tried a method similar to : http://blog.interrupt3h.com/?p=328 but no luck
euler74 said:
Hey! I'm looking for the same. Please let me know if you were able to recover the contacts! For starters, I tried a method similar to : but no luck
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Yes, I managed to fix this problem by myself, I had written the steps on what I did exactly and remember posting it elsewhere.. let me check of that and get back to you
Same state
durga1510 said:
Yes, I managed to fix this problem by myself, I had written the steps on what I did exactly and remember posting it elsewhere.. let me check of that and get back to you
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Please let me know ,how to recover those contacts. I am in similar situation
Was there ever a way to get the contact data from the HSM Backup folder? Thank you
After the update last night, all my folders with data files (files I created, documents, shortcuts, etc.) are gone. My program files are OK. I have searched and cannot find a way to get them back. I believe I have backed them up somewhere like Google cloud or the Samsung option. But I can find no way to restore them. So, I am lost...
did you update via Odin or OTA ?
3mel said:
did you update via Odin or OTA ?
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Sorry, I'm not sure what those mean. The update happens overnight oh, so if OTA means over-the-air it would be that way
3mel said:
did you update via Odin or OTA ?
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I'm getting the feeling that night ended up in a developers forum. Maybe this was not the right place.
ADKRKV said:
I'm getting the feeling that night ended up in a developers forum. Maybe this was not the right place.
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this is the exact right place to ask.
if you have backups made the check the settings menu or use the search to look for backup restore
Thanks for the replies. I think I know the problem. I found one of the back-ups on OneDrive. It restored all programs and settings. It did not restore data files. I believe that is because they were not backed up, my bad. I can't seem to find a back-up on Google, so I must not have done that. At least I didn't lose anything critical, just a lot of shortcuts and websites I bookmarked.
ADKRKV said:
Thanks for the replies. I think I know the problem. I found one of the back-ups on OneDrive. It restored all programs and settings. It did not restore data files. I believe that is because they were not backed up, my bad. I can't seem to find a back-up on Google, so I must not have done that. At least I didn't lose anything critical, just a lot of shortcuts and websites I bookmarked.
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Click to collapse
oh right, I understand you more clearly now. I don't think you can backup app data in such a way. the only method that can do this without root is by ADB which has to be done one app at a time. some apps can be backed up by copying there folders from /storage/emulated/0/Android/data or /Android/media but even then that might not be everything you need for a full backup.
any folders apps create outside of the Android folder can be copied to external memory and copied back later. I have to do this to guarantee that my messaging apps will have all the media I've previously downloaded.
I downloaded a program called GoodLock which saves the items on your home screen and supposedly back them up. I don't know if that just means the icons or it backs up the data. I hope I never have to find out