How to use Verizon upgrade on Nexus 6? - Nexus 6 Q&A, Help & Troubleshooting

I'm on a family More Everything plan with shared data on Verizon and I finally became eligible for an upgrade. I'd like to know how I could use the upgrade to get a N6. What I've heard is that some people are upgrading to an iPhone 6+ and then selling it, then buying a N6 at full price. But I don't understand the details of that. Wouldn't the iPhone be activated/used at that point? How would I sell it at a new phone price? Also, I heard that Verizon charges a fee if the new phone isn't activated within a certain period after purchase. Would that be a problem if I bought the iPhone first (and didn't activate/open it), resold it, then waited for a N6 to become available to buy?

iissmart said:
I'm on a family More Everything plan with shared data on Verizon and I finally became eligible for an upgrade. I'd like to know how I could use the upgrade to get a N6. What I've heard is that some people are upgrading to an iPhone 6+ and then selling it, then buying a N6 at full price. But I don't understand the details of that. Wouldn't the iPhone be activated/used at that point? How would I sell it at a new phone price? Also, I heard that Verizon charges a fee if the new phone isn't activated within a certain period after purchase. Would that be a problem if I bought the iPhone first (and didn't activate/open it), resold it, then waited for a N6 to become available to buy?
Click to expand...
Click to collapse
There is no problem buying a phone on contract, activating it, then giving it to someone else or selling it. The buyer takes a risk that you cancel your contract and skip out on the Etf, in which case Verizon will blacklist the phone. But they will not prevent you from selling the phone or someone else activating it. The buyer simply brings the phone to Verizon to obtain a SIM card.

So if I went into my VZW account online and ordered an iPhone 6+ with my upgrade, would it arrive in a retail box unactivated or does VZW activate it for you with the SIM installed?

iissmart said:
So if I went into my VZW account online and ordered an iPhone 6+ with my upgrade, would it arrive in a retail box unactivated or does VZW activate it for you with the SIM installed?
Click to expand...
Click to collapse
It arrives unactivated with a SIM tied to your account. If your intent is to sell, then I would activate it, then switch back to your old phone. You could just sell it unactivated, but your account might get stuck with a pending activation..which might eventually fall off.

Will my old sim remain activated after I activate the new one? I'm upgrading from a DNA which uses a micro sim. If it takes a while to sell the iPhone I'd like to keep using my old phone. I've never sold a phone before.

iissmart said:
Will my old sim remain activated after I activate the new one? I'm upgrading from a DNA which uses a micro sim. If it takes a while to sell the iPhone I'd like to keep using my old phone. I've never sold a phone before.
Click to expand...
Click to collapse
It will not. Just go to a Verizon store and they will switch you back for free. Might be able to call and do it.

Hm, so would it make more sense in that case to buy the N6 first (whenever it becomes available), then use my upgrade to get an iPhone and resell it? That way I could immediately activate the sim in the N6 and not even touch the iPhone. Or does the sim have to first be activated with the iPhone because that's what VZW is expecting to see on the account?

Related

What's the process to using this phone on ATT?

Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?
pham818 said:
Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?
Click to expand...
Click to collapse
Pay full price for phone up front and buy the smallest package. After 40 days cancel the service. Some stores will sell it out right without a plan, but you will have to do some searching and calling. I had to go to 3 different stores before I found one that would sell it out right.
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
Click to expand...
Click to collapse
Results vary. Some say it works just as good
My LTE works perfect on AT&T.
My unlocked T Mobile Note 4 running on AT&T.
chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
Click to expand...
Click to collapse
I thought the same thing. This is not the case with the Note 4. It was an issue with the Note 3 and previous devices in my experience.
martinezma99 said:
My unlocked T Mobile Note 4 running on AT&T.
Click to expand...
Click to collapse
Who did you use to unlock it? im looking to pick one up and i'd rather not have to wait for tmobiles unlocking terms.
If you buy the phone out right you can unlock asap
bigmase23 said:
If you buy the phone out right you can unlock asap
Click to expand...
Click to collapse
There's been conflicting reports about that.
I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.
taphius said:
There's been conflicting reports about that.
Click to expand...
Click to collapse
When you purchase the phone outright you now it and can unlock it.
I bought my Note 4 outright and purchased the lowest priced package I could. I unlocked it the first day I received it, inserted my sim card from Consumer Cellular and was up and running. However, I read that T-Mobile can and have blacklisted the IMEI of phones that don't comply with their terms of service. Since I didn't read the fine print when I bought the phone and service, I decided it would be prudent to go ahead and meet the 40 service requirement to get an unlock code (although the phone is already unlocked) rather than take a chance and have some T-Mobile manager with a Napoleonic complex blacklist the phone. Then I would be out of $800.00. I asked the customer care representative about blacklisting the phone if I didn't meet the 40 day requirement and she said it was possible. I wasn't willing to take that chance. I will pony up an additional $80.00 + dollars to have peace of mind.
cartertucker said:
I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.
Click to expand...
Click to collapse
Thanks
I preordered, got phone Monday the 13th.
I unlocked with cellunlocker.net 4 days later.
Been using it on AT&T since last friday. Called and canceled tmobile same day.
Easy as that.
Sent from my SM-N910T using XDA Free mobile app
bigmase23 said:
When you purchase the phone outright you now it and can unlock it.
Click to expand...
Click to collapse
Right but you make it sound like every T-Mobile store or reseller will sell you a phone outright with absolutely zero commitment of any kind like you walked in to buy a pack of gum or bought a nexus from google play store. There are conflicting reports about zero commitment purchases. The safer bet seems to be walking in with the understanding that you may have to agree to a month-to-month or prepaid contract that you can cancel a day or more later.
The best way i can think to explain it is as follows:
A few people have reported that they were able to buy it outright without service. Though many have been denied that option.
Some have implied that Tmobile then unlocked it.
A moderately safe assumption is that you can buy it with service, unlock it via third party service, and cancel your tmobile service the second u get your unlock code. This comes with the gray area of region locking and having to activate it on tmobile first to remove the region lock pior to unlocking. This can be a lengthy discussion, you might not care about region locking, I'll leave it at that, but read into it. I went this route, activated on tmobile for 4 days, then unlocked and cancelled. I say assumption because people are worried about blacklisting and T.O.S.
The most cautious method would be to wait out your 40 days per Tmobile T.O.S., in addition to the time it takes for them to send your unlock code, pay applicable fees, then cancel.
Hope this clears up the options a bit.
Sent from my SM-N910T using XDA Free mobile app
T-Mobile has the IMEI of phone they sell you in their records. I confirmed it when I called them and they read it to me for confirmation purposes. They sold the phone to you and they know everything about it. Guaranteed. If their records show the phone being used on another carrier without it being activated with them or unlocked by them then they can blacklist the IMEI of the phone. That phone will then be an $800.00 paperweight. They have done it before and a quick Google search will prove it. I'm not saying they will since that seems to be an unknown, but they can and the owner of the phone will have no recourse. I sure don't want to wake up one day and find out that my $800.00 phone is dead. I might very well be wrong, but I am not willing to take that chance after paying $800.00 for the phone. I'll pay for the 40 days of service.
I just bought my Note 4 full price from AT&T after calling about 30 stores in my area and finding one store with one black model in stock. I ended up paying less than full price because of some computer error that rung up the phone $749.99 instead of $825.99. They charged me the difference so I only paid $825 outright, after taxes. All in all, I saved almost $50 (difference in tax from $750 to $825). I still feel like it is ridiculous though that the AT&T model is $80 more expensive than TMo. Is it worth buying a TMO Note 4 with their baseball discount ($30 off) and trying to unlock it to use it on AT&T? Sorry for my long comment/question.
Bought mine from swappa in a sealed pack. Opened the phone, went to Cellunlocker.com and within 10 min had my unlock code. Works great on ATT

[Q] AT&T Activation Question

Hey folks. Just ordered my Midnight Blue Nexus 6 from AT&T and had a quick question about activation for phones purchased directly from the carrier. Ideally, I wanted to buy a Cloud White Nexus 6 on contract, but since AT&T is only stocking the blue I figured I could buy it and either trade it or sell it on somewhere like Swappa and use that money to buy an unlocked Cloud White. But I haven't bought a phone outside my Nexus 5 in a few years which I just swapped in my iPhone's old SIM card, so I don't know how activation works.
Do these phones purchased from a carrier come pre-activated? Do you need to put in and register your phone number when you activate? Do you take it to a store usually? Basically, I'm concerned about if I need to open the box to take out the SIM or if I can leave it completely sealed and just resell it like that.
So how does AT&T usually do it?
Typically, when you buy a phone from any carrier (online or in-store), the SIM will either come pre-activated (if it's a new line), or will come with instructions to call a number and activate it (if you're replacing an existing phone). Either way, it's not a big deal, because you can always walk in to the store, pick up a new SIM, and transfer your account to that one. That will free up the SIM that came with the phone to be used by your buyer.
However, if you're extra paranoid, you can always open up the box and take out the SIM. The buyer can easily just walk into their carrier's store and pick one up (or, if they have a nano-sim already, just swap it over).

[Q] Help with nexus 6 (several questions) (tmobile to Verizon)

After attempting to buy from 3 retail tmobile stores (who wouldn't sell me the phone without a plan) I ordered my nexus 6 via the phone. Several retail workers and customer support agents on the phone have told me I need to keep service on my phone for 45days to get the unlock code from them. Currently awaiting delivery (back ordered )
What happens if I don't wait for the unlock code And I just insert my Verizon sim?
The tmobile nexus 6 is suppousedly the same as the Unlocked GP nexus 6, so what exactly is unlocked?
I'm coming from a note 4 (my note 4 lags a lot more than everyone else and I can't take it anymore, couldn't figure out the cause)
will the nexus 6 have multi windows at all?
Also how do you use the notifications on this (I played with a 2013 moto x, is it the same?)
Sorry for all the question and thanks in advance for any help.
I just bought the phone from T-Mobile with their cheapest plan Wednesday and I'm canceling them today. From what I've been Reading I shouldn't have to pay anything for the plan. I haven't used it at all and just popped my Verizon Sim card right away.
GreeleyXda said:
After attempting to buy from 3 retail tmobile stores (who wouldn't sell me the phone without a plan) I ordered my nexus 6 via the phone. Several retail workers and customer support agents on the phone have told me I need to keep service on my phone for 45days to get the unlock code from them. Currently awaiting delivery (back ordered )
What happens if I don't wait for the unlock code And I just insert my Verizon sim?
The tmobile nexus 6 is suppousedly the same as the Unlocked GP nexus 6, so what exactly is unlocked?
I'm coming from a note 4 (my note 4 lags a lot more than everyone else and I can't take it anymore, couldn't figure out the cause)
will the nexus 6 have multi windows at all?
Also how do you use the notifications on this (I played with a 2013 moto x, is it the same?)
Sorry for all the question and thanks in advance for any help.
Click to expand...
Click to collapse
tmobile n6 is not sim locked, most tmo employees dont know the right answers.
simms22 said:
tmobile n6 is not sim locked, most tmo employees dont know the right answers.
Click to expand...
Click to collapse
Suppousing i got the 45day unlock code, what would it do then lol if its not sim locked?
GreeleyXda said:
Suppousing i got the 45day unlock code, what would it do then lol if its not sim locked?
Click to expand...
Click to collapse
nothing, except youll have a code that does absolutely nothing. i bought my n6, n5, and n4 via tmobile. they have never ever sim locked a nexus, never. its exactly the same n6 that you can buy at the play store.
simms22 said:
nothing, except youll have a code that does absolutely nothing. i bought my n6, n5, and n4 via tmobile. they have never ever sim locked a nexus, never. its exactly the same n6 that you can buy at the play store.
Click to expand...
Click to collapse
Thank you, you pretty much saved me 45 days of phone bill payment.
Im assuming if i dont activate the tmobile sim, i can cancel/not have any charges.
I prev had the z1s with them for like a month and canceled due to their poor customer service , surprised they let me sign up again. (Then again theyre the ones who wanted me to sign up, i just wanted to buy the phone outright and use it on my unlimted data verizon line)
T-Mo Nexus 6 on VZW
OK, so I see that the T-Mo Nexus 6 works fine on VZW, however I see that all of you said you bought it outright, how about buying subsidized? Will it work if on VZW then, since the phone is getting activated, will it lock it to work only on T-Mo? Thanks for the help in advanced!
tolucafreak said:
OK, so I see that the T-Mo Nexus 6 works fine on VZW, however I see that all of you said you bought it outright, how about buying subsidized? Will it work if on VZW then, since the phone is getting activated, will it lock it to work only on T-Mo? Thanks for the help in advanced!
Click to expand...
Click to collapse
As stated above T-Mobile doesn't sim lock phones.... They also don't subsidize phones because they are the "uncarrier" so it will work if you pop the Verizon sim in assuming you have a bank sim ready to go.
As what others have said, T-Mobile doesn't lock the phones.
AT&T and Sprint are on a different story, AT&T I've heard locked their phones via carrier.
Sprint doesn't lock their phones but some people have reported buying them from Amazon have carrier locked so be careful on that.
T-Mobile will however make you stay with them for one month (I believe) before you can cancel. If you cancel, your EIP balance is due. If you pay outright, you'll still have to stick with them for a month. At least thats my understanding of it.
U.S. Cellular also sells the phone now but I'm not sure about their policy.
I just bought a white 64gb off swappa, anything in particular to check for? (My tmobile one is backordered).
Pretty sure i overpayed, but as long as the phone is like new i'll be happy.
GreeleyXda said:
I just bought a white 64gb off swappa, anything in particular to check for? (My tmobile one is backordered).
Pretty sure i overpayed, but as long as the phone is like new i'll be happy.
Click to expand...
Click to collapse
Check the imei of course to see if it has been reported stolen etc or if the user has paid off the financing if it is financed.
Sent from my Nexus 6 using Tapatalk
Swappa pre-checked it, ill check it the imei again when i receive the phone
Its a 64gb CW with an extra turbo charger, dBrand skin, and a qi wireless charger. And it has the one year manufacture warranty.
http://swappa.s3.amazonaws.com/listings/GCM288/images/HwOwxHlg_small.jpg
I (over)paid $910 ($900 + $10 swappa charge) and its my first swappa purchase so hope all goes well.
Double checked my tmobile order and its not arriving till 1/19/15-2/2/15. And i havent seen any avail 64gb on moto or the GP store
GreeleyXda said:
Swappa pre-checked it, ill check it the imei again when i receive the phone
Its a 64gb CW with an extra turbo charger, dBrand skin, and a qi wireless charger. And it has the one year manufacture warranty.
http://swappa.s3.amazonaws.com/listings/GCM288/images/HwOwxHlg_small.jpg
I (over)paid $910 ($900 + $10 swappa charge) and its my first swappa purchase so hope all goes well.
Double checked my tmobile order and its not arriving till 1/19/15-2/2/15. And i havent seen any avail 64gb on moto or the GP store
Click to expand...
Click to collapse
Wow.... I would have definitely waited a bit longer than pay that much for a phone.
Theres availability, you just need to stick around for them. Have a auto refresh script that alerts you when its available. They randomly add them in stock.
zephiK said:
Wow.... I would have definitely waited a bit longer than pay that much for a phone.
Theres availability, you just need to stick around for them. Have a auto refresh script that alerts you when its available. They randomly add them in stock.
Click to expand...
Click to collapse
Ive tried that, they always sell out after its in my cart. Motorola had alot of stock earlier of the 32gbs, but i need 64 (currently have 32gb phone + 64gb card at about 75% full)
New Rising said:
I just bought the phone from T-Mobile with their cheapest plan Wednesday and I'm canceling them today. From what I've been Reading I shouldn't have to pay anything for the plan. I haven't used it at all and just popped my Verizon Sim card right away.
Click to expand...
Click to collapse
Glad I caught this thread. Few questions to get clarification:
Assuming I buy the N6 from T-Mobile (subsidized or not) - what is their cancellation policy? Someone mentioned 45 day scenario where you can cancel without penalty? Is that true?
Thanks!
jn1520 said:
Glad I caught this thread. Few questions to get clarification:
Assuming I buy the N6 from T-Mobile (subsidized or not) - what is their cancellation policy? Someone mentioned 45 day scenario where you can cancel without penalty? Is that true?
Thanks!
Click to expand...
Click to collapse
They dont do contracts. Just dont activate their sim and call them up saying you want to cancel.
If youre looking for a 32g id recomend buying off motorola.

So is the AT&T N6 SIM locked or not?

I'm confused. Are the N6 phones carrier locked?
I travel to Europe every other year for about two months to see family and I normally just pickup a pre-paid SIM while I'm there for my phone. Last trip I called up AT&T International and told them my plans and they got my IMEI from me and gave me the code to unlock my phone so I could pick up a pre-paid SIM. This was in there best interest as it kept me a happy customer and I renewed my contract when it was up. I've since sold that phone to help cover part of the cost of my AT&T N6.
Yesterday I contacted AT&T International again and asked for the same thing. This time I'm told they do not do that and never have and that I need to go threw some link to request it to be unlocked. Unfortunately that link very specifically says you have to finish your contract of pay the ETF or if Next, pay off the device.
This is NOT what happened last time. I was 100% for sure under contract, I was 6 months into my new contract with AT&T as a NEW customer. This time around I'm a renewed customer and they will not do this for me.
This is going to make me leave AT&T on principal. Unlocking my phone does not release me from the agreement I signed but as mentioned above does keep me a happy customer.
Googling I found this... Seems this is a new thing and others have had issues. Interesting the way they kissed his ass when they found out he writes tech reviews and said they were looking into ways to help out international travelers with this, looks like they have done nothing.
http://arstechnica.com/staff/2014/11/atts-outdated-unlock-policies-cost-it-a-loyal-customer-me/
So I happened to mention to a friend I need to look into moving to Sprint or something else that will buy out my contract so I can have a phone to take with and he said ummm I don't think N6's are carrier locked.
Now I know I could buy a cheap phone but its the point of the matter. EVERYTHING I do is on "this" phone. I don't want to take two phones, I want to take THIS phone and I don't want to pay for AT&T International service.
@kdoggy
Yes, AT&T N6 is carrier locked. You can not get the unlock code from AT&T unless your device is paid off.
But there are a number of 3rd party companies that will sell you the code for $10 to $25. Look for an older thread in this General section with a title something like "undo AT&T customization".
Or do a Google search for carrier unlock codes.
This phone wasn't carrier locked out of the box was it? I remember now when I first set it up I followed some instructions to NOT get the AT&T customizations that involved removing the SIM etc but then the second time I re-flashed the phone I forgot to do that and now I get the carrier crap. Previous to that my Google Play account KNEW it was an Nexus phone but did not know what carrier it was. It just said Unspecified Nexus 6. After that refresh without removing the SIM for the first part of the setup, it now gets the crap and Play says AT&T Nexus 6.
Sigh, OK yeah I'll pay $10~25.00 dollars. I'm not happy about this on principal though. Them unlocking my phone does not release me from my contract. Looks like I may have to evaluate in another few months when my Next is up.
@kdoggy
Yes, the AT&T version was carrier locked out of the box.
Ah OK. Yeah just read the thread you spoke of. Sounds like the SIM card thing was just for the bloat.
OK well this helped, screw AT&T, I'll just pay the money and remember this next go around. We have been on a family plan for the past few years but I'm in the middle of a divorce right now so I may just go Verizon when this contracts up. Nothing keeping me on AT&T anymore. Previously it was just because the wife and kids were on AT&T too.
I can say for a fact that the Tmobile version of the N6 comes unlocked. I got mine and was able to pop in my att sim without having to unlock it. I even got it replaced through warranty (bad battery) and was able to use my At&t sim on this one too. But as far as I know Tmobile and the international version are the only ones to come unlocked.
The Sprint and Verizon models are unlocked as well.
The US Cellular version is totally unlocked as well...for all carriers.

[Q] Purchasing Full Retail, Nexus 6 for Verizon

I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
You will be able to keep your unlimited data, and since the nexus only comes in two models (international and US) any one you purchase from a us seller will work. I'm even rocking an AT&T nexus on Verizon as we speak.
Be careful...
http://www.reddit.com/r/nexus6/comments/34gglr/filed_my_fcc_complaint_against_verizon/
http://www.reddit.com/r/nexus6/comments/34au1x/psa_verizon_has_changed_the_way_they_deal_with/
sdz2 said:
I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3069915
Noted. Verizon dislikes non-VZW devices. The phone will work, but they may choose not to honor any discounts.
Are there any drawbacks to purchasing from Verizon?
sdz2 said:
Are there any drawbacks to purchasing from Verizon?
Click to expand...
Click to collapse
it has a verizon logo on it
simms22 said:
it has a verizon logo on it
Click to expand...
Click to collapse
If its anything like the att one easy fix I scrapped the att death star logo off with a credit card
Sent from my Nexus 6
simms22 said:
it has a verizon logo on it
Click to expand...
Click to collapse
And there's only one color and storage size.
Ryjabo said:
Be careful...
http://www.reddit.com/r/nexus6/comments/34gglr/filed_my_fcc_complaint_against_verizon/
http://www.reddit.com/r/nexus6/comments/34au1x/psa_verizon_has_changed_the_way_they_deal_with/
Click to expand...
Click to collapse
When this is true I would never choose Verizon as provider.
sdz2 said:
I intend to purchase the Nexus 6, Midnight Blue, 32 GB at full retail price and maintain my unlimited data plan on Verizon. Does it matter where I purchase the phone? What should I keep in mind?
Google Store
Motorola.com
Verizon Wireless
Best Buy
Amazon
Click to expand...
Click to collapse
I purchased my white 64gb Nexus 6 through Google to be able to keep my unlimited plan as well. The device does show up as a non vzw device though. It's easy to make changes to the plan if you're adding (meaning more money for them) but to removing options (less money for them) is where it gets tricky. Really in my opinion it just depends on the rep you talk to. Long story short, about two weeks ago I called to add international calling to my plan, the rep offered me a plan they no longer have. When I realized she added the wrong plan I called back and the guy said he couldn't remove the options that were added and needed to submit a ticket and I would receive a call back when it's all taken care of. After a week of hearing nothing I called back and was talking to a guy who was really helpful. He removed and changes that were made to my account, but did say that having the Nexus 6 come up as a non vzw device made it a little tricky to remove the options but nothing that couldn't be done.
I have unlimited data on VZW, and I bought 64gb blue off Play Store. I didn't want any tie to VZW because when my invite for Google FI comes, I just may go that route.
I went into company-owned store (not a retailer) for new SIM card. Was a bit of a "hassle" insofar as all the reps were all clueless as to how to give me a SIM card when the device ID was not in their database. They tried to shuffle me off to customer service, but I made them call customer service with me in the store. The tech support rep went into the same bootloop (can't give you a card and get the device registered if the device id is not in the database) but eventually, they figured out they just needed to insert SIM card and it would activate itself. I found I had to be pleasant but assertive to get it done, as they seemed to be unwilling to just hand over a SIM card, which is all they needed to do.
gr8scott_o said:
I have unlimited data on VZW, and I bought 64gb blue off Play Store. I didn't want any tie to VZW because when my invite for Google FI comes, I just may go that route.
I went into company-owned store (not a retailer) for new SIM card. Was a bit of a "hassle" insofar as all the reps were all clueless as to how to give me a SIM card when the device ID was not in their database. They tried to shuffle me off to customer service, but I made them call customer service with me in the store. The tech support rep went into the same bootloop (can't give you a card and get the device registered if the device id is not in the database) but eventually, they figured out they just needed to insert SIM card and it would activate itself. I found I had to be pleasant but assertive to get it done, as they seemed to be unwilling to just hand over a SIM card, which is all they needed to do.
Click to expand...
Click to collapse
You were lucky that you found some reasonable reps to deal with. Many VZW representatives will flat out refuse to give you a SIM if the IMEI is not in their system.
cam30era said:
You were lucky that you found some reasonable reps to deal with. Many VZW representatives will flat out refuse to give you a SIM if the IMEI is not in their system.
Click to expand...
Click to collapse
It looked like it was heading that way, but I was assertive in saying that I know it could be done and that is when we got the phone to tech support. I suggested we use the SIM card they had in front of me and ask tech support to get it going while I was in the store, and eventually it all worked out after the tier 1 tech support guy took the initiative to look some things up.
Point is, be polite but firm, don't take "no" for an answer. There is a difference in software (although what, I don't know, but I didn't want anything other than pure google on my phone), so it was worth the minor hassle to me.

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