[Q] Software update - One (M7) Q&A, Help & Troubleshooting

Hello,
I have my HTC one m7 with me for over a year now... i never had my android updated, and its still on android 4.2.2 and sense 5.0 (model 801e)
when ever i check for new updates, it says my phone is up to date.
how can i update my phone? even manually?
thank you

Adida said:
Hello,
I have my HTC one m7 with me for over a year now... i never had my android updated, and its still on android 4.2.2 and sense 5.0 (model 801e)
when ever i check for new updates, it says my phone is up to date.
how can i update my phone? even manually?
thank you
Click to expand...
Click to collapse
go to app settings find downloads app and clear data then updater app clear data
Reboot and try again

yatindroid said:
go to app settings find downloads app and clear data then updater app clear data
Reboot and try again
Click to expand...
Click to collapse
thank you friend, but it didnt work :/

Adida said:
thank you friend, but it didnt work :/
Click to expand...
Click to collapse
then goto stock recovery wipe cache

Adida said:
Hello,
I have my HTC one m7 with me for over a year now... i never had my android updated, and its still on android 4.2.2 and sense 5.0 (model 801e)
when ever i check for new updates, it says my phone is up to date.
how can i update my phone? even manually?
thank you
Click to expand...
Click to collapse
That just means your carrier has not updated the device is all.

yatindroid said:
then goto stock recovery wipe cache
Click to expand...
Click to collapse
still no update...
does it matter that my phone is locked?

Adida said:
still no update...
does it matter that my phone is locked?
Click to expand...
Click to collapse
if it's carrier phone using on other sim it may interferes
send your fastboot getvar all (remove imei and serial no )

Related

[Q] HTC One Update To 4.2 Fails

Hi.
Sorry For Bothering But i have a problem Updating My HTC One To 4.2.2 Via OTA....it always Stops in 25% i have tried this 3 times same problem i have made factory rest but still have problem ...i need some help ...thanks​
Ashraf M said:
Hi.
Sorry For Bothering But i have a problem Updating My HTC One To 4.2.2 Via OTA....it always Stops in 25% i have tried this 3 times same problem i have made factory rest but still have problem ...i need some help ...thanks​
Click to expand...
Click to collapse
some more infos about the device..? have you ever unlocked/flashed etc something?
hi
herwegan said:
some more infos about the device..? have you ever unlocked/flashed etc something?
Click to expand...
Click to collapse
it is HTC One model PN07100 801n unlocked boot only for root....
devices works well but only stops in this update i had 1st update around 1.45MB works very well after 1st update..
Ashraf M said:
it is HTC One model PN07100 801n unlocked boot only for root....
devices works well but only stops in this update i had 1st update around 1.45MB works very well after 1st update..
Click to expand...
Click to collapse
ok, so relock the bootloader for the OTA update and unlock it again after OTA.. it should work then
already did
herwegan said:
ok, so relock the bootloader for the OTA update and unlock it again after OTA.. it should work then
Click to expand...
Click to collapse
already did that here is pic of my system,,,and video of what happen to me,,sorry i can't upload video from outside xda...thank you again
Ashraf M said:
already did that here is pic of my system,,,and video of what happen to me,,sorry i can't upload video from outside xda...thank you again
Click to expand...
Click to collapse
are you still rooted? i thought that root disables OTA, so you'd have to temporary unroot first too.. also do you use stock recovery? (just to be sure)
for OTA you need to be:
- On stock rom
- On stock recovery
- On original CID (or supercid)
herwegan said:
are you still rooted? i thought that root disables OTA, so you'd have to temporary unroot first too.. also do you use stock recovery? (just to be sure)
for OTA you need to be:
- On stock rom
- On stock recovery
- On original CID (or supercid)
Click to expand...
Click to collapse
sorry but but how to do that ...it is stock rom....what is the steps to do it?
thanks :good:
Ashraf M said:
sorry but but how to do that ...it is stock rom....what is the steps to do it?
thanks :good:
Click to expand...
Click to collapse
have you tried to unroot and update again?
unrooted
herwegan said:
have you tried to unroot and update again?
Click to expand...
Click to collapse
Yes i tired that and here is prove
Ashraf M said:
Yes i tired that and here is prove
Click to expand...
Click to collapse
so you're on stock rom, unrooted, supercid, relocked bootloader and on stock recovery as i could see.. and the first update worked fine.
dude this is strange..
herwegan said:
so you're on stock rom, unrooted, supercid, relocked bootloader and on stock recovery as i could see.. and the first update worked fine.
dude this is strange..
Click to expand...
Click to collapse
Sorry Dude But What To Do Now anything you want me to check for it??? :crying: :crying: :crying:
Ashraf M said:
Sorry Dude But What To Do Now anything you want me to check for it??? :crying: :crying: :crying:
Click to expand...
Click to collapse
no problem mate, i'd really like to help you
but right now i have no more idea, because i think everything is prepared the way it should be but still there's this error... the last thing you could try is to put the CID back to the original one (the one you had before supercid) and try again..
but it's confusing me because the first update worked and the second now is stuck...
i want custom rom
i want stock rom to 4.2.2 sense 5 flash it by RUU any help???
Ashraf M said:
i want stock rom to 4.2.2 sense 5 flash it by RUU any help???
Click to expand...
Click to collapse
there is NO 4.2.2 RUU you have to flash a 4.1.2 RUU and then update to 4.2.2
i recommend to flash (ARHD 12.2) its the latest update and has tons of features,
Solutions:
Change everything to original CID, MID, boot and recovery..... no need to relock or anything else...you're S-OFF.
Do a wipe cache and davlink, reboot, and try to update
If it doesn't work..
Flash your RUU again (the one that match to your software and carrier), and ota update everything again... don't waste time trying anything else.. I would choose this one, so you garantee that nothing interfere and you have a stock phone.
is this going to work for me http://androidteen.com/htc-one-updat...cial-firmware/ ??? sorry im noob in flashing roms i know basics only...if you have the 4.1.2 ruu please provide me with instructions...thanks a lot....btw i make my CID back to normal but still have the problem
or should i use this one http://www.androidruu.com/getdownload.php?file=M7/PN07IMG_M7_UL_JB_50_HTC_Europe_1.29.401.13_Radio_4A.14.3250.13_10.33.1150.01_release_316789_signed.zip
it is my build is 1.29.401.16 and radio 4A.14.3250.13_10.33.1150.01
is this link above Compatible with my version ??

[Q] Incredible S always fails update at 30%

Hi
So I had my phone for a year now and I cant seem to system update. I have been trying to update it since I got it but it always fails installing at 30%. I tried rooting it (sorry) but it still seems to not work!! It gets stuck and an emergency logo on a phone just sits there and I always have to pull out the battery! Software updates always alerts me but always fails!
I have also tried Factory Reset, getting a new sd (32GB), root(again sorry), downloading and installing when the power is at 100%!!
Android Version
2.3.5
HTC Sense Version
3.0
Software Number
3.11.708.2
Someone Help Please!! PLEASE HELP ASAP!! (P.s I brought this phone from China)
My First Post
mini88448 said:
Hi
So I had my phone for a year now and I cant seem to system update. I have been trying to update it since I got it but it always fails installing at 30%. I tried rooting it (sorry) but it still seems to not work!! It gets stuck and an emergency logo on a phone just sits there and I always have to pull out the battery! Software updates always alerts me but always fails!
I have also tried Factory Reset, getting a new sd (32GB), root(again sorry), downloading and installing when the power is at 100%!!
Android Version
2.3.5
HTC Sense Version
3.0
Software Number
3.11.708.2
Someone Help Please!! PLEASE HELP ASAP!! (P.s I brought this phone from China)
My First Post
Click to expand...
Click to collapse
I think you might be using wrong RUU
What RUU are you using?
And what error code is being shown???
072665995 said:
I think you might be using wrong RUU
What RUU are you using?
And what error code is being shown???
Click to expand...
Click to collapse
I'm not really sure what RUU is
mini88448 said:
I'm not really sure what RUU is
Click to expand...
Click to collapse
Are you upgrading from your phone via OTA or are you running a .exe file thats about 350mb from your computer?
072665995 said:
Are you upgrading from your phone via OTA or are you running a .exe file thats about 350mb from your computer?
Click to expand...
Click to collapse
From my phone
mini88448 said:
From my phone
Click to expand...
Click to collapse
First, get some knowledge as to what an RUU is.
Second, try downloading an Incredible S RUU from htcdev.com or somewhere. I think you might need the Asia WWE one.
rrkesl 500
072665995 said:
First, get some knowledge as to what an RUU is.
Second, try downloading an Incredible S RUU from htcdev.com or somewhere. I think you might need the Asia WWE one.
Click to expand...
Click to collapse
ok cool!! (is it ok if you could guide me through it??)
Thanks
mini88448 said:
ok cool!! (is it ok if you could guide me through it??)
Thanks
Click to expand...
Click to collapse
Search up incredible S RUU in google
OR
htcdev.com ----> downloads -----> devices: Incredible S ------> Asia WWE
To run the RUU, its all automated, just click ok when prompted to.
Post error code if one shows up.
IMPORTANT: Running an RUU wipes the phone. Backup what you still want like texts and contacts.
072665995 said:
Search up incredible S RUU in google
OR
htcdev.com ----> downloads -----> devices: Incredible S ------> Asia WWE
To run the RUU, its all automated, just click ok when prompted to.
Post error code if one shows up.
IMPORTANT: Running an RUU wipes the phone. Backup what you still want like texts and contacts.
Click to expand...
Click to collapse
Thanks Ive downloaded it but i didnt start it yet because im trying to back it up. For some reason the same error (No Code or words there) popped up when I went to recovery mode.
mini88448 said:
Thanks Ive downloaded it but i didnt start it yet because im trying to back it up. For some reason the same error (No Code or words there) popped up when I went to recovery mode.
Click to expand...
Click to collapse
Why are you going into recovery mode?? You are supposed to run the RUU and sit and wait for a bit. Don't touch the phone!
072665995 said:
Why are you going into recovery mode?? You are supposed to run the RUU and sit and wait for a bit. Don't touch the phone!
Click to expand...
Click to collapse
I need to backup the phone
mini88448 said:
I need to backup the phone
Click to expand...
Click to collapse
._. ok now I'm just confused. Please run the command fastboot getvar all and post the output.
072665995 said:
._. ok now I'm just confused. Please run the command fastboot getvar all and post the output.
Click to expand...
Click to collapse
Ok sorry im paniking now
072665995 said:
._. ok now I'm just confused. Please run the command fastboot getvar all and post the output.
Click to expand...
Click to collapse
Omg thank you so much I actually Updated it now

[Q] Not updating after unlocked

I have HTC ONE 802d with rom 4.2.2. And i have s-off and hboot 2.49 unlocked device. Now in setting 4.4 kk update is coming when i finished my downloading and try to intall this it not get updated
What to do for updating my htc one feom setting update.... thanks in advance
Anshumanabhishek said:
I have HTC ONE 802d with rom 4.2.2. And i have s-off and hboot 2.49 unlocked device. Now in setting 4.4 kk update is coming when i finished my downloading and try to intall this it not get updated
What to do for updating my htc one feom setting update.... thanks in advance
Click to expand...
Click to collapse
Hi again, may I remind you of the forum rules: http://forum.xda-developers.com/announcement.php?f=2117
In particular:
5. Create a thread or post a message only once.
As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer. (Also refer to Rule 16)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2775040
http://forum.xda-developers.com/showthread.php?t=2776456
http://forum.xda-developers.com/showthread.php?t=2775768
http://forum.xda-developers.com/showthread.php?t=2775764
http://forum.xda-developers.com/showthread.php?t=2774955
http://forum.xda-developers.com/showthread.php?t=2772878
http://forum.xda-developers.com/showthread.php?t=2773485
not to mention answering a post from October 2013
The more you keep doing this, the less likely anybody is going to be able to follow what you are trying to do.
ok understand what u telling.....but last time can u help me out from this problem
I don't know much about your model,
And I don't understand your situation
Sent from my HTC One using Tapatalk
after i unroot and s-off my HTC ONE i try to update my phone from setting. And when download finished its not able to install what to do now
Sent from my HTC One dual sim using XDA Premium 4 mobile app
Anshumanabhishek said:
when download finished its not able to install what to do now
Click to expand...
Click to collapse
I understand that, but you need to give more information, what happens? what error? and anything else that could help us understand your problem.
nkk71 said:
I understand that, but you need to give more information, what happens? what error? and anything else that could help us understand your problem.
Click to expand...
Click to collapse
when i try to install after downloading whole update of 900mb.....when i press intall now it going to entering recovery and njothing happen
Anshumanabhishek said:
when i try to install after downloading whole update of 900mb.....when i press intall now it going to entering recovery and njothing happen
Click to expand...
Click to collapse
if i understand correctly, you mean it's going to custom recovery? if yes, OTA will only work with a stock recovery for your phone
nkk71 said:
if i understand correctly, you mean it's going to custom recovery? if yes, OTA will only work with a stock recovery for your phone
Click to expand...
Click to collapse
And ota is not available on net and i want to download directly from setting.....and after the download finished it wont installing.....just go to recovery and stuck.......what to do??

Update to 4.4.2

Hello everybody , i have an htc one having a 4.3 stock android and SENS 5.5. I saw on the net that this phone received an update to 4.4.2 so i go to manualy update my htc but it says that there's no update for it !!
trafalgar-law said:
Hello everybody , i have an htc one having a 4.3 stock android and SENS 5.5. I saw on the net that this phone received an update to 4.4.2 so i go to manualy update my htc but it says that there's no update for it !!
Click to expand...
Click to collapse
Any help please ??
...
trafalgar-law said:
Hello everybody , i have an htc one having a 4.3 stock android and SENS 5.5. I saw on the net that this phone received an update to 4.4.2 so i go to manualy update my htc but it says that there's no update for it !!
Click to expand...
Click to collapse
The updates are released by the carriers with the exception of Dev Ed and Google Play Ed which are released by HTC. The updates are for a specific CID, MID and OS version. You can search this forum or a forum for your specific phone like Sprint, T-Mobile etc to see if there is really an update for your phone.
majmoz said:
The updates are released by the carriers with the exception of Dev Ed and Google Play Ed which are released by HTC. The updates are for a specific CID, MID and OS version. You can search this forum or a forum for your specific phone like Sprint, T-Mobile etc to see if there is really an update for your phone.
Click to expand...
Click to collapse
How to know my htc one carrier ??!
trafalgar-law said:
How to know my i phone carrier ??!
Click to expand...
Click to collapse
What phone service are you using? T-Mobile, Vodafone, Orange, Bell, Telus, etc. You can go to Settings -> About Phone -> Software Information then ROM Version or Software number then post what is under those items. It should be in this format x.xx.XXX.x the large X reveal who is the provider/carrier.
majmoz said:
What phone service are you using? T-Mobile, Vodafone, Orange, Bell, Telus, etc. You can go to Settings -> About Phone -> Software Information then ROM Version or Software number then post what is under those items. It should be in this format x.xx.XXX.x the large X reveal who is the provider/carrier.
Click to expand...
Click to collapse
Software Number : 3.63.75.3
trafalgar-law said:
Software Number : 3.63.75.3
Click to expand...
Click to collapse
Your carrier is Orange ES, and I can not find any mention of an update for your phone. Your phone is completely stock, no custom recovery or rom?
majmoz said:
Your carrier is Orange ES, and I can not find any mention of an update for your phone. Your phone is completely stock, no custom recovery or rom?
Click to expand...
Click to collapse
Yes it's completely stock .. running android 4.3 .. Sense 5.5 !!
trafalgar-law said:
Yes it's completely stock .. running android 4.3 .. Sense 5.5 !!
Click to expand...
Click to collapse
You have two options, one to wait for an update with Orange Spain or rebrand your phone to the International WWE (.401) and receive the updates quicker. Here is a post that outlines the steps in the process. The CID would be HTC__001 (WWE) or HTC__304 (Spain). 001 will get the updates faster.
majmoz said:
You have two options, one to wait for an update with Orange Spain or rebrand your phone to the International WWE (.401) and receive the updates quicker. Here is a post that outlines the steps in the process. The CID would be HTC__001 (WWE) or HTC__304 (Spain). 001 will get the updates faster.
Click to expand...
Click to collapse
Okey i will follow this guide and let you know with the results .. thank's a lot for time / effort
trafalgar-law said:
Okey i will follow this guide and let you know with the results .. thank's a lot for time / effort
Click to expand...
Click to collapse
Unlocking the bootloader : DONE
Rooting : DONE
S-OFF :- NOT DONE
-Cause : at the command windows, it says that my device is offline although i did all what they said ( from unistalling HtcSync to installing the newest HTC ONE DRIVERS ) any help ?!
trafalgar-law said:
Unlocking the bootloader : DONE
Rooting : DONE
S-OFF :- NOT DONE
-Cause : at the command windows, it says that my device is offline although i did all what they said ( from unistalling HtcSync to installing the newest HTC ONE DRIVERS ) any help ?!
Click to expand...
Click to collapse
Reboot your computer, on the phone check in Settings -> Developer Options that USB debugging is checked. If so, then connect the phone to the computer. Now try the commands again type them exactly without the important comment.
If you don't have a Developer Options, then follow these steps: Settings -> About -> Software Information -> More -> press Build number seven (7) times. A pop up window will tell you when you have enabled the Developer Options.
majmoz said:
Reboot your computer, on the phone check in Settings -> Developer Options that USB debugging is checked. If so, then connect the phone to the computer. Now try the commands again type them exactly without the important comment.
If you don't have a Developer Options, then follow these steps: Settings -> About -> Software Information -> More -> press Build number seven (7) times. A pop up window will tell you when you have enabled the Developer Options.
Click to expand...
Click to collapse
Thank's for the reply, i'm afraid that all what you said was double checked several times during the s off operation .. the problem persists :/
trafalgar-law said:
Thank's for the reply, i'm afraid that all what you said was double checked several times during the s off operation .. the problem persists :/
Click to expand...
Click to collapse
see if this helps
http://forum.xda-developers.com/showpost.php?p=52135024&postcount=2
trafalgar-law said:
Thank's for the reply, i'm afraid that all what you said was double checked several times during the s off operation .. the problem persists :/
Click to expand...
Click to collapse
Try re-installing the HTC Drivers, just don't install HTC Sync Mgr. Then see if you can get ADB Commands to recognize your phone. If so, they try the S-OFF with the HTC Drivers installed.
I only ever got the offline message when I was using older adb versions
Sent from my HTC One using XDA Premium 4 mobile app

[Q] [q] htc one m7 ruu help

hi guys, hoping for a bit of help here, HTC seem next to impossible for me master, hover i never have any issues with sony bootloaders and fastboot etc.
but iv basically been running CM10 right up to CM12 on my htc one M7, however its time for me to sell it now so i need to mke it completly stock, iv tried using the reset guru roms, buy get caught up in bootloader after the ota's ( locked and unlocked bootloader ) hopefully if iv done it correctly iv attatched my handsets infomation, so if anyone could help me with correct RUU link or anything that would help me id be most grtefull.....
tymmuff said:
hi guys, hoping for a bit of help here, HTC seem next to impossible for me master, hover i never have any issues with sony bootloaders and fastboot etc.
but iv basically been running CM10 right up to CM12 on my htc one M7, however its time for me to sell it now so i need to mke it completly stock, iv tried using the reset guru roms, buy get caught up in bootloader after the ota's ( locked and unlocked bootloader ) hopefully if iv done it correctly iv attatched my handsets infomation, so if anyone could help me with correct RUU link or anything that would help me id be most grtefull.....
Click to expand...
Click to collapse
Your phone is s-on, their is no RUU that will work with your phone
use this GURU Reset and choose yes to stock recovery and radio and no to root during install
https://www.androidfilehost.com/?fid=23501681358543706
it's also a good idea to factory reset before flashing the Guru Reset
Also you need TWRP 2.6.3.3 to flash the Reset correctly
clsA said:
Your phone is s-on, their is no RUU that will work with your phone
use this GURU Reset and choose yes to stock recovery and radio and no to root during install
it's also a good idea to factory reset before flashing the Guru Reset
Also you need TWRP 2.6.3.3 to flash the Reset correctly
Click to expand...
Click to collapse
hi again, it this the latest reset guru please, as like i said previously, all my ota's result in a bootloop, and i relock bootloader after installing also am i correct in sideloading or copy direct to htc rrot directory?
tymmuff said:
hi again, it this the latest reset guru please, as like i said previously, all my ota's result in a bootloop, and i relock bootloader after installing
Click to expand...
Click to collapse
your version main is missing ..I have no way of knowing ..did you try it ?
clsA said:
your version main is missing ..I have no way of knowing ..did you try it ?
Click to expand...
Click to collapse
do u hve a fastboot command to reveal main version?
tymmuff said:
do u hve a fastboot command to reveal main version?
Click to expand...
Click to collapse
no ..TWRP erased it ... what was the last update you installed
clsA said:
no ..TWRP erased it ... what was the last update you installed
Click to expand...
Click to collapse
Guru_Reset_M7_3.63.707.4
tymmuff said:
Guru_Reset_M7_3.63.707.4
Click to expand...
Click to collapse
Reset does not update the firmware, you have hboot 1.57 your firmware is at least 5.x.401.x
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
tymmuff said:
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
Click to expand...
Click to collapse
It all depends on when you updated the phone before flashing custom recovery
if your on 5.11.401.10 your phone should update normally ...this software matches your CID
However if your on 6.09.401.5 and it tries to update it will most likely fail
I'm not sure how many .401 updates their are after 5.x
tymmuff said:
im currently sideloading the reset guru you sent me, i cannot attatch links as im classed as a noob, but if u have google plus or hangouts, you can add me tymedwards1 @ gmail . com
Click to expand...
Click to collapse
its now taking me to 4.4.3 with yet another 500mb ota update, would you know if there is a final reset with no known ota's? thank
tymmuff said:
its now taking me to 4.4.3 with yet another 500mb ota update, would you know if there is a final reset with no known ota's? thank
Click to expand...
Click to collapse
let it install
clsA said:
let it install
Click to expand...
Click to collapse
awesome you have been a great help with my HTC dilema, its now updated to 6.09.401.5 should i now relock my BL?
i useually relock with my sony's but now i remember why htc's hve never been my friend hahaha, i personally use the Z3, xperia j and nokia 925.
tymmuff said:
awesome you have been a great help with my HTC dilema, its now updated to 6.09.401.5 should i now relock my BL?
i useually relock with my sony's but now i remember why htc's hve never been my friend hahaha, i personally use the Z3, xperia j and nokia 925.
Click to expand...
Click to collapse
no just leave it unlocked

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